OLD Midtier and New technology....
I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
BPPM Requirement for 6 months based in LA
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
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Re: OLD Midtier and New technology....
This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OLD Midtier and New technology....
I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt. On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing lj.longw...@gmail.com wrote: ** This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OLD Midtier and New technology....
you could install Mid-Tier on new hardware without touching the old one at alljust to check to see if it works :) On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt. On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing lj.longw...@gmail.com wrote: ** This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OLD Midtier and New technology....
yeathat's probably not going to workI just tried adding an 8.1 to a 6.3 server I have here and got ARServer (server): ERROR (8203): The server's RPC version is not supported it's just too oldso yea...Firefox may be your only way out of the situation. On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing lj.longw...@gmail.com wrote: you could install Mid-Tier on new hardware without touching the old one at alljust to check to see if it works :) On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt. On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing lj.longw...@gmail.com wrote: ** This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ITSM 8.1.2 Mid-Tier Compatibility Mode Defect
I think the real question is does the version support IE in non-compatibility mode? Remedy Mid-tier and IE 11 has not been a good union from my experience. Jim Coryat Sr. Software Engineer x34655 From: LJ LongWing [mailto:lj.longw...@gmail.com] Sent: Thursday, October 30, 2014 6:03 PM Subject: Re: ITSM 8.1.2 Mid-Tier Compatibility Mode Defect ** I haven't investigated this thoroughly, but, I think it would be worth the effort to work with your desktop team. It is my understanding that compatibility mode is significantly slower than non, and that is the primary reason that the message was instituted. On Oct 30, 2014 5:44 PM, Jason Miller jason.mil...@gmail.commailto:jason.mil...@gmail.com wrote: ** Hi Shawn, Did you get anywhere with this? We just upgrade our dev and QA to SP2 and are now seeing this (annoying) message. Our browser it highly managed and I really don't want to have to include our desktop team in order to update to SP2. I am not going to put SP2 in production without getting rid of this message though. Thanks, Jason On Wed, Oct 8, 2014 at 7:11 AM, Pierson, Shawn shawn.pier...@energytransfer.commailto:shawn.pier...@energytransfer.com wrote: ** It looks like we found a defect in the combination of ARS and Mid-Tier 8.1.2. It is happening with both IE9 and IE11. What happened is that after upgrading the mid-tier, we started seeing this warning at the top of the screen: IE is running in Compatibility View. Please remove Mid-tier URL from either IE Compatibility View Settings or Registry location. (ARWARN 9429) This is completely useless, because it’s not like the Remedy team or our users have any say over whether we run things in compatibility mode or not, so we added 9429 to our Suppress-warnings: list in ar.cfg. This worked great until we also upgraded the application server. Now either Suppress-warnings doesn’t work or this specific error is impossible to disable. We’re working with BMC support and they’ve been responding quickly, but it appears they don’t understand the reason we don’t want that error on the top of every single screen. Unfortunately, if we can’t find a way to disable this, we’re going to be unable to upgrade. Hopefully BMC recognizes the error of their ways and releases a hotfix soon. Do any of you have any ideas of how to suppress that message in the meantime? Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed herehttp://www.energytransfer.com/mail_disclaimer.aspx. If you cannot access hyperlink, please e-mail sender. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OLD Midtier and New technology....
Try to blow away any rows that these users have in the AR System Search Preference form. I’ve seen this happen before when users would get new browsers or we would upgrade our mid-tiers. You might also want to set them up to run in compatibility mode in IE to version 9, or use another browser But, try out the search preferences first. Jesus Ortega Senior II, Implementation Engineer LyondellBasell Industries From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Friday, October 31, 2014 5:01 AM To: arslist@ARSLIST.ORG Subject: OLD Midtier and New technology ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ Information contained in this email is subject to the disclaimer found by clicking on the following link: http://www.lyondellbasell.com/Footer/Disclaimer/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ITSM 8.1.2 Mid-Tier Compatibility Mode Defect
I’ve had a decent experience with IE 11 on 8.1.2, and a bad experience trying to use IE 11 against 8.1 even with compatibility mode enabled. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jim Coryat (jcoryat) Sent: Friday, October 31, 2014 8:38 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 8.1.2 Mid-Tier Compatibility Mode Defect ** I think the real question is does the version support IE in non-compatibility mode? Remedy Mid-tier and IE 11 has not been a good union from my experience. Jim Coryat Sr. Software Engineer x34655 From: LJ LongWing [mailto:lj.longw...@gmail.com] Sent: Thursday, October 30, 2014 6:03 PM Subject: Re: ITSM 8.1.2 Mid-Tier Compatibility Mode Defect ** I haven't investigated this thoroughly, but, I think it would be worth the effort to work with your desktop team. It is my understanding that compatibility mode is significantly slower than non, and that is the primary reason that the message was instituted. On Oct 30, 2014 5:44 PM, Jason Miller jason.mil...@gmail.commailto:jason.mil...@gmail.com wrote: ** Hi Shawn, Did you get anywhere with this? We just upgrade our dev and QA to SP2 and are now seeing this (annoying) message. Our browser it highly managed and I really don't want to have to include our desktop team in order to update to SP2. I am not going to put SP2 in production without getting rid of this message though. Thanks, Jason On Wed, Oct 8, 2014 at 7:11 AM, Pierson, Shawn shawn.pier...@energytransfer.commailto:shawn.pier...@energytransfer.com wrote: ** It looks like we found a defect in the combination of ARS and Mid-Tier 8.1.2. It is happening with both IE9 and IE11. What happened is that after upgrading the mid-tier, we started seeing this warning at the top of the screen: IE is running in Compatibility View. Please remove Mid-tier URL from either IE Compatibility View Settings or Registry location. (ARWARN 9429) This is completely useless, because it’s not like the Remedy team or our users have any say over whether we run things in compatibility mode or not, so we added 9429 to our Suppress-warnings: list in ar.cfg. This worked great until we also upgraded the application server. Now either Suppress-warnings doesn’t work or this specific error is impossible to disable. We’re working with BMC support and they’ve been responding quickly, but it appears they don’t understand the reason we don’t want that error on the top of every single screen. Unfortunately, if we can’t find a way to disable this, we’re going to be unable to upgrade. Hopefully BMC recognizes the error of their ways and releases a hotfix soon. Do any of you have any ideas of how to suppress that message in the meantime? Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed herehttp://www.energytransfer.com/mail_disclaimer.aspx. If you cannot access hyperlink, please e-mail sender. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638 Mail: mahmoud.mahdy-moha...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Yes I'm running in a server group, so is there special configuration to handle FTS? Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.com wrote: ** Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
What kind of servers are you running? Physical or virtual? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Friday, October 31, 2014 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Search ** Yes I'm running in a server group, so is there special configuration to handle FTS? Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use Knowledge Management Search either simple nor advanced search return value, I tried all options. Note:- I'm using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.comhttp://www.avg.com Version: 2014.0.4765 / Virus Database: 4040/8433 - Release Date: 10/22/14 Internal Virus Database is out of date. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: BPPM Requirement for 6 months based in LA
It is Friday after all...
LA as in Los Angeles?
LA as in Louisiana?
LA as in Latin America?
LA as in Laos?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kamiya Mehta
Sent: Friday, October 31, 2014 6:34 AM
To: arslist@ARSLIST.ORG
Subject: BPPM Requirement for 6 months based in LA
**
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
Unit 1, Walbrook Business Centre
Green Lane
Hounslow, Middlesex
TW4 6NW
T: +44 208 814 6194
M: +44 07812041293
W: www.fusion.co.ukhttp://www.fusion.co.uk/
Follow us on Twitterhttps://twitter.com/BMC_Remedy_Jobs
[LinkedIn_IN_Icon_25px.jpg]http://www.linkedin.com/company/fusion-business-solutions
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Fusion is the largest consultancy in Europe that focuses exclusively on BMC
Software solutions
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London]http://www.bmcexchange.com/register.html?ax=47618D5272C9607852D8AE6EF65D4BC1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS
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this email message in error, please notify us immediately at
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scanning incoming emails to detect viruses and archiving all email
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Wales (company number 03508523) Our registered office is at: 2 Clarendon Road,
Ashford, Middlesex, TW15 2QE. Switchboard: 0044 (0) 208 814 4888 FAX: 0044 (0)
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Re: BPPM Requirement for 6 months based in LA
Spoken like someone from San Francisco.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 10:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
It is Friday after all.
LA as in Los Angeles?
LA as in Louisiana?
LA as in Latin America?
LA as in Laos?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kamiya Mehta
Sent: Friday, October 31, 2014 6:34 AM
To: arslist@ARSLIST.ORG
Subject: BPPM Requirement for 6 months based in LA
**
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
Unit 1, Walbrook Business Centre
Green Lane
Hounslow, Middlesex
TW4 6NW
T: +44 208 814 6194
M: +44 07812041293
W: http://www.fusion.co.uk/ www.fusion.co.uk
https://twitter.com/BMC_Remedy_Jobs Follow us on Twitter
http://www.linkedin.com/company/fusion-business-solutions
LinkedIn_IN_Icon_25px.jpg
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Fusion is the largest consultancy in Europe that focuses exclusively on BMC
Software solutions
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1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS BMC Exchange London
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1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS BMC Exchange Paris
Fusion Disclaimer
Email messages and accompanying data are for the sole use of the intended
recipient('s) and may contain information that is confidential. If you are
not the intended recipient, you are notified that any use, dissemination,
distribution or copying of this message or data is prohibited. If you
received this email message in error, please notify us immediately at
http://www.fusion.co.uk/contactus.html and erase all copies of this message
and attachments. Please note that Fusion Business Solutions monitors
incoming and outgoing mail for compliance with its Security Policy. This
will include scanning incoming emails to detect viruses and archiving all
email correspondence. Fusion Business Solutions (UK) LTD registered in
England and Wales (company number 03508523) Our registered office is at: 2
Clarendon Road, Ashford, Middlesex, TW15 2QE. Switchboard: 0044 (0) 208 814
4888 FAX: 0044 (0) 208 570 8240
Fuson Business Solutions (UK) Ltd. http://www.fusion.co.uk
_ARSlist: Where the Answers Are and have been for 20 years_
_
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
_ARSlist: Where the Answers Are and have been for 20 years_
___
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Where the Answers Are, and have been for 20 years
Re: BPPM Requirement for 6 months based in LA
Houston, TX here!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein
Sent: Friday, October 31, 2014 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
Spoken like someone from San Francisco.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 10:37 AM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
It is Friday after all...
LA as in Los Angeles?
LA as in Louisiana?
LA as in Latin America?
LA as in Laos?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kamiya Mehta
Sent: Friday, October 31, 2014 6:34 AM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: BPPM Requirement for 6 months based in LA
**
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
Unit 1, Walbrook Business Centre
Green Lane
Hounslow, Middlesex
TW4 6NW
T: +44 208 814 6194
M: +44 07812041293
W: www.fusion.co.ukhttp://www.fusion.co.uk/
Follow us on Twitterhttps://twitter.com/BMC_Remedy_Jobs
[LinkedIn_IN_Icon_25px.jpg]http://www.linkedin.com/company/fusion-business-solutions
[RSS Feed Icon.jpg] http://www.fusion.co.uk/_blog/The_fusion_blog
[twitter-bird-white-on-blue-03.png] https://twitter.com/#!/Fusion06008462
Fusion is the largest consultancy in Europe that focuses exclusively on BMC
Software solutions
[BMC Exchange
London]http://www.bmcexchange.com/register.html?ax=47618D5272C9607852D8AE6EF65D4BC1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS
[BMC Exchange Paris]
http://www.bmcexchange.com/register.html?ax=73EE8F3FB84CF64252D8AE6EF65D4BC1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS
Fusion Disclaimer
Email messages and accompanying data are for the sole use of the intended
recipient('s) and may contain information that is confidential. If you are not
the intended recipient, you are notified that any use, dissemination,
distribution or copying of this message or data is prohibited. If you received
this email message in error, please notify us immediately at
http://www.fusion.co.uk/contactus.html and erase all copies of this message and
attachments. Please note that Fusion Business Solutions monitors incoming and
outgoing mail for compliance with its Security Policy. This will include
scanning incoming emails to detect viruses and archiving all email
correspondence. Fusion Business Solutions (UK) LTD registered in England and
Wales (company number 03508523) Our registered office is at: 2 Clarendon Road,
Ashford, Middlesex, TW15 2QE. Switchboard: 0044 (0) 208 814 4888 FAX: 0044 (0)
208 570 8240
Fuson Business Solutions (UK) Ltd.http://www.fusion.co.uk
_ARSlist: Where the Answers Are and have been for 20 years_
No virus found in this message.
Checked by AVG - www.avg.comhttp://www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
No virus found in this message.
Checked by AVG - www.avg.comhttp://www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
Re: BPPM Requirement for 6 months based in LA
la bamba ?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 1:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: [arslist] BPPM Requirement for 6 months based in LA
**
It is Friday after all...
LA as in Los Angeles?
LA as in Louisiana?
LA as in Latin America?
LA as in Laos?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kamiya Mehta
Sent: Friday, October 31, 2014 6:34 AM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: BPPM Requirement for 6 months based in LA
**
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
Unit 1, Walbrook Business Centre
Green Lane
Hounslow, Middlesex
TW4 6NW
T: +44 208 814 6194
M: +44 07812041293
W: www.fusion.co.ukhttp://www.fusion.co.uk/
Follow us on Twitterhttps://twitter.com/BMC_Remedy_Jobs
[LinkedIn_IN_Icon_25px.jpg]http://www.linkedin.com/company/fusion-business-solutions
[RSS Feed Icon.jpg] http://www.fusion.co.uk/_blog/The_fusion_blog
[twitter-bird-white-on-blue-03.png] https://twitter.com/#!/Fusion06008462
Fusion is the largest consultancy in Europe that focuses exclusively on BMC
Software solutions
[BMC Exchange
London]http://www.bmcexchange.com/register.html?ax=47618D5272C9607852D8AE6EF65D4BC1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS
[BMC Exchange Paris]
http://www.bmcexchange.com/register.html?ax=73EE8F3FB84CF64252D8AE6EF65D4BC1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS
Fusion Disclaimer
Email messages and accompanying data are for the sole use of the intended
recipient('s) and may contain information that is confidential. If you are not
the intended recipient, you are notified that any use, dissemination,
distribution or copying of this message or data is prohibited. If you received
this email message in error, please notify us immediately at
http://www.fusion.co.uk/contactus.html and erase all copies of this message and
attachments. Please note that Fusion Business Solutions monitors incoming and
outgoing mail for compliance with its Security Policy. This will include
scanning incoming emails to detect viruses and archiving all email
correspondence. Fusion Business Solutions (UK) LTD registered in England and
Wales (company number 03508523) Our registered office is at: 2 Clarendon Road,
Ashford, Middlesex, TW15 2QE. Switchboard: 0044 (0) 208 814 4888 FAX: 0044 (0)
208 570 8240
Fuson Business Solutions (UK) Ltd.http://www.fusion.co.uk
_ARSlist: Where the Answers Are and have been for 20 years_
Click
herehttps://www.mailcontrol.com/sr/SG6unI+X6CvGX2PQPOmvUtXHXnVjuGgHIX58yHPh29Ul3sVpeJN7rBKsu7LjhSG2URTedY0s2WP36NGKki70Ug==
to report this email as spam.
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Re: BPPM Requirement for 6 months based in LA
I know that Claire. For at least 15 years.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 10:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
Houston, TX here!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein
Sent: Friday, October 31, 2014 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
Spoken like someone from San Francisco.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 10:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
It is Friday after all.
LA as in Los Angeles?
LA as in Louisiana?
LA as in Latin America?
LA as in Laos?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kamiya Mehta
Sent: Friday, October 31, 2014 6:34 AM
To: arslist@ARSLIST.ORG
Subject: BPPM Requirement for 6 months based in LA
**
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
Unit 1, Walbrook Business Centre
Green Lane
Hounslow, Middlesex
TW4 6NW
T: +44 208 814 6194
M: +44 07812041293
W: http://www.fusion.co.uk/ www.fusion.co.uk
https://twitter.com/BMC_Remedy_Jobs Follow us on Twitter
http://www.linkedin.com/company/fusion-business-solutions
LinkedIn_IN_Icon_25px.jpg
http://www.fusion.co.uk/_blog/The_fusion_blog RSS Feed Icon.jpg
https://twitter.com/#!/Fusion06008462 twitter-bird-white-on-blue-03.png
Fusion is the largest consultancy in Europe that focuses exclusively on BMC
Software solutions
http://www.bmcexchange.com/register.html?ax=47618D5272C9607852D8AE6EF65D4BC
1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS BMC Exchange London
http://www.bmcexchange.com/register.html?ax=73EE8F3FB84CF64252D8AE6EF65D4BC
1CAEDF8FE153505CBCE1898CB4EFA6C98tx=FUS BMC Exchange Paris
Fusion Disclaimer
Email messages and accompanying data are for the sole use of the intended
recipient('s) and may contain information that is confidential. If you are
not the intended recipient, you are notified that any use, dissemination,
distribution or copying of this message or data is prohibited. If you
received this email message in error, please notify us immediately at
http://www.fusion.co.uk/contactus.html and erase all copies of this message
and attachments. Please note that Fusion Business Solutions monitors
incoming and outgoing mail for compliance with its Security Policy. This
will include scanning incoming emails to detect viruses and archiving all
email correspondence. Fusion Business Solutions (UK) LTD registered in
England and Wales (company number 03508523) Our registered office is at: 2
Clarendon Road, Ashford, Middlesex, TW15 2QE. Switchboard: 0044 (0) 208 814
4888 FAX: 0044 (0) 208 570 8240
Fuson Business Solutions (UK) Ltd. http://www.fusion.co.uk
_ARSlist: Where the Answers Are and have been for 20 years_
_
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_
_
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
_ARSlist: Where the Answers Are and have been for 20 years_
___
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Where the Answers Are, and have been for 20 years
Re: Knowledge Management Search
Virtual servers Sent from Samsung mobile William Rentfrow wrentf...@stratacominc.com wrote: ** What kind of servers are you running? Physical or virtual? William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Friday, October 31, 2014 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: Knowledge Management Search ** Yes I'm running in a server group, so is there special configuration to handle FTS? Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group. Sent from my iPhone On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Yes I can see it in the console and it is already published, however I didn't run FTS engine and I don't know from where I can run it. Sent from Samsung mobile Tauf Chowdhury taufc...@gmail.commailto:taufc...@gmail.com wrote: ** Can you see the article in the Knowledge Console? Is it Published? If so, then it probably hasn't been indexed yet by your FTS engine. Are you running FTS indexing? On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt mahmoud.mahdy-moha...@vodafone.commailto:mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I created a lot of knowledge articles and try to use “Knowledge Management Search” either simple nor advanced search return value, I tried all options. Note:- I’m using version 7.6.04 SP4 Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)1004999638tel:%2B20%280%291004999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _ARSlist: Where the Answers Are and have been for 20 years_ -- Tauf Chowdhury _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.comhttp://www.avg.com Version: 2014.0.4765 / Virus Database: 4040/8433 - Release Date: 10/22/14 Internal Virus Database is out of date. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Looking for a copy of the out of box Incident process flow for ITSM 7.6.4
Happy Halloween as well as Friday to all, I am looking for a copy of the out of box Incident process flow for ITSM 7.6.4. Can anyone point me to a Visio copy of it? On another note, 1. [https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSED-CgxsFnI8EIxciP90G-19i2nlwQdt8JJRr0cQUjeM7ZpeTm] http://www.google.com/url?sa=irct=jq=esrc=sfrm=1source=imagescd=cad=rjauact=8ved=0CAcQjRwurl=http://freeholidayquotes.com/halloween-quotes-funny-halloween-sayings-halloween-sayings-and-2014-2/ei=MeFTVO7LBoflsASz4YCgCgbvm=bv.78677474,d.cWcpsig=AFQjCNH7JwADUCT5uvMNbRU6cEIQCio9mAust=1414869676813742 Howard Richter, Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.commailto:howard.rich...@coxinc.com Office = 678.645.4633, Cell = 404.226.2745 [ecm_036069_email] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
OT: Re: Anyone else notice this?
Grey... That is the other one. Supposedly I am supposed to use gray as an American but I tend to us grey. Just found the following. Who knew? What is the difference between grey and gray? According to a very comprehensive color charted provided by Clorford.com (a trusted resource on color swatches) grey and gray are actually two different color swatches. Grey Gray #D3D3D3 #808080 211 211 211 128 128 128 On Mon, Oct 27, 2014 at 10:03 PM, Jason Miller jason.mil...@gmail.com wrote: For some reason I tend to use Cancelled. There is one other word that I tend to use the non-American spelling for some reason but I can't seem to think of it right now. On Mon, Oct 27, 2014 at 5:29 PM, LJ LongWing lj.longw...@gmail.com wrote: ** Hehehe, we have a custom solution that uses Cancelled, had to look it up to see if it was the proper spellinganother one I came up with a few years ago was colour, that really threw me for a loop :) On Oct 27, 2014 6:02 PM, Lucero, Michelle michelle.luc...@bankofamerica.com wrote: ** Wow. LJ, I truly believe we would get along great. Those are the kind of things that just stick out to me. Why can’t I stop staring at it, now that you’ve posted it? ;) Have you noticed that there’s a mixture of the spelling for Statuses throughout ITSM? · Canceled (American spelling) · Cancelled (British, Canadian, Australian, South African…. spelling). Represents the number of ITSM 8.1.x fields that contain an ENUM value of ‘Cancel%’. I excluded custom forms. VALUE COUNT(*) Cancelled 429 Canceled 69 Cancel 69 Cancellation 15 Canceling 1 Cancelling 7 Thank you, Michelle *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Monday, October 27, 2014 2:36 PM *To:* arslist@ARSLIST.ORG *Subject:* Anyone else notice this? ** Intializing plug-in : ARSYS.AREA.ATRIUMSSO Intializing plug-in : ARSYS.ARF.ATSSOCONFIRMPWD Anyone notice that Initialize is misspelled in these plugin init methods? _ARSlist: Where the Answers Are and have been for 20 years_ -- This message, and any attachments, is for the intended recipient(s) only, may contain information that is privileged, confidential and/or proprietary and subject to important terms and conditions available at http://www.bankofamerica.com/emaildisclaimer. If you are not the intended recipient, please delete this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OLD Midtier and New technology....
for a ‘hail mary’, try mid-tier version 7 Joel Joel Senderjdsen...@earthlink.net310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 31, 2014 6:07 AM To: arslist@ARSLIST.ORG Subject: Re: OLD Midtier and New technology ** yeathat's probably not going to workI just tried adding an 8.1 to a 6.3 server I have here and got ARServer (server): ERROR (8203): The server's RPC version is not supported it's just too oldso yea...Firefox may be your only way out of the situation. On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing lj.longw...@gmail.com wrote: you could install Mid-Tier on new hardware without touching the old one at alljust to check to see if it works :) On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt. On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing lj.longw...@gmail.com wrote: ** This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: BPPM Requirement for 6 months based in LA
It's always hard to know what the locals mean.
I have no idea where the original poster is, but I do know of a large
project in Los Angeles, CA looking for BPPM talent.
Rate is 'all inclusive', meaning no budget for travel expenses.
Contact me OFF THE ARSLIST (i.e. Do Not hit 'Reply') if you're interested.
Joel
Joel Senderjdsen...@earthlink.net310.829.5552
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 10:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
It is Friday after all.
LA as in Los Angeles?
LA as in Louisiana?
LA as in Latin America?
LA as in Laos?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kamiya Mehta
Sent: Friday, October 31, 2014 6:34 AM
To: arslist@ARSLIST.ORG
Subject: BPPM Requirement for 6 months based in LA
**
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
Unit 1, Walbrook Business Centre
Green Lane
Hounslow, Middlesex
TW4 6NW
T: +44 208 814 6194
M: +44 07812041293
W: http://www.fusion.co.uk/ www.fusion.co.uk
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Re: OLD Midtier and New technology....
Actually 7 does work Sent from my iPhone On Oct 31, 2014, at 6:36 PM, Joel Sender jdsen...@earthlink.net wrote: ** for a ‘hail mary’, try mid-tier version 7 Joel Joel Senderjdsen...@earthlink.net310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 31, 2014 6:07 AM To: arslist@ARSLIST.ORG Subject: Re: OLD Midtier and New technology ** yeathat's probably not going to workI just tried adding an 8.1 to a 6.3 server I have here and got ARServer (server): ERROR (8203): The server's RPC version is not supported it's just too oldso yea...Firefox may be your only way out of the situation. On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing lj.longw...@gmail.com wrote: you could install Mid-Tier on new hardware without touching the old one at alljust to check to see if it works :) On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt. On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing lj.longw...@gmail.com wrote: ** This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is free from viruses and malware because avast! Antivirus protection is active. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: OLD Midtier and New technology....
But, it still has problems with ie11 On Oct 31, 2014 5:53 PM, Pat Zandi remedy...@gmail.com wrote: ** Actually 7 does work Sent from my iPhone On Oct 31, 2014, at 6:36 PM, Joel Sender jdsen...@earthlink.net wrote: ** for a ‘hail mary’, try mid-tier version 7 *Joel* Joel Senderjdsen...@earthlink.net310.829.5552 *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing *Sent:* Friday, October 31, 2014 6:07 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: OLD Midtier and New technology ** yeathat's probably not going to workI just tried adding an 8.1 to a 6.3 server I have here and got ARServer (server): ERROR (8203): The server's RPC version is not supported it's just too oldso yea...Firefox may be your only way out of the situation. On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing lj.longw...@gmail.com wrote: you could install Mid-Tier on new hardware without touching the old one at alljust to check to see if it works :) On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt. On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing lj.longw...@gmail.com wrote: ** This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- http://www.avast.com/ This email is free from viruses and malware because avast! Antivirus http://www.avast.com/ protection is active. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: BPPM Requirement for 6 months based in LA
Ok, as a Canadian, to me LA should be Louisiana but it is usually Los
Angeles.
Of course I think of most cities as the airport code so LAX would be clearer
:)
(yes, the international major airports or I wouldn't have been there to
begin with).
Houston, you mean IAH?
Hope you have all had, are having, a Frighteningly good Halloween.
Cheers Dan
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein
Sent: October 31, 2014 1:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
I know that Claire. For at least 15 years.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 10:47 AM
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
Houston, TX here!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein
Sent: Friday, October 31, 2014 12:41 PM
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
Spoken like someone from San Francisco.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Friday, October 31, 2014 10:37 AM
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG
Subject: Re: BPPM Requirement for 6 months based in LA
**
It is Friday after all.
LA as in Los Angeles?
LA as in Louisiana?
LA as in Latin America?
LA as in Laos?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kamiya Mehta
Sent: Friday, October 31, 2014 6:34 AM
To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG
Subject: BPPM Requirement for 6 months based in LA
**
Hi all,
I am looking for a BPPM Resource to work for one of our customer in LA for 6
months. This will be to help them in their BPPM upgrade project.
Please let me know if anyone can be available asap to be based onsite.
Look forward to your response!
Regards,
Kamiya Mehta
Resource Consultant
Fusion Business Solutions (UK) Ltd.
Unit 1, Walbrook Business Centre
Green Lane
Hounslow, Middlesex
TW4 6NW
T: +44 208 814 6194
M: +44 07812041293
W: http://www.fusion.co.uk/ www.fusion.co.uk
https://twitter.com/BMC_Remedy_Jobs Follow us on Twitter
http://www.linkedin.com/company/fusion-business-solutions
http://www.fusion.co.uk/_blog/The_fusion_blog
https://twitter.com/#!/Fusion06008462
Fusion is the largest consultancy in Europe that focuses exclusively on BMC
Software solutions
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incoming and outgoing mail for compliance with its Security Policy. This
will include scanning incoming emails to detect viruses and archiving all
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England and Wales (company number 03508523) Our registered office is at: 2
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4888 FAX: 0044 (0) 208 570 8240
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Checked by AVG - www.avg.com http://www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
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Checked by AVG - www.avg.com http://www.avg.com
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_
No virus found in this message.
Checked by AVG - www.avg.com http://www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
No virus found in this message.
Checked by AVG - www.avg.com http://www.avg.com
Version: 2015.0.5315 / Virus Database: 4189/8485 - Release Date: 10/31/14
_ARSlist: Where the Answers Are and have been for 20 years_
_ARSlist: Where the Answers Are and have been for 20 years_
Re: OLD Midtier and New technology....
It does ??? How may I ask ... Cannot remember that .. Tomcat? Severely exec? We sphere? Is that in compatibility mode too? Sent from my iPhone On Oct 31, 2014, at 8:35 PM, LJ LongWing lj.longw...@gmail.com wrote: ** But, it still has problems with ie11 On Oct 31, 2014 5:53 PM, Pat Zandi remedy...@gmail.com wrote: ** Actually 7 does work Sent from my iPhone On Oct 31, 2014, at 6:36 PM, Joel Sender jdsen...@earthlink.net wrote: ** for a ‘hail mary’, try mid-tier version 7 Joel Joel Senderjdsen...@earthlink.net310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 31, 2014 6:07 AM To: arslist@ARSLIST.ORG Subject: Re: OLD Midtier and New technology ** yeathat's probably not going to workI just tried adding an 8.1 to a 6.3 server I have here and got ARServer (server): ERROR (8203): The server's RPC version is not supported it's just too oldso yea...Firefox may be your only way out of the situation. On Fri, Oct 31, 2014 at 7:01 AM, LJ LongWing lj.longw...@gmail.com wrote: you could install Mid-Tier on new hardware without touching the old one at alljust to check to see if it works :) On Fri, Oct 31, 2014 at 6:57 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I thought about it. But the server is in code freeze due to its advanced years and the fact that we're going to retire it soon. If I screwed it up, i'd be in a world of hurt. On Fri, Oct 31, 2014 at 8:04 AM, LJ LongWing lj.longw...@gmail.com wrote: ** This is a long shot, but, have you tried to check out an 8.1 sp2 mid-tier against that remedy server, it might alleviate the problems if you can get it to connect. On Oct 31, 2014 4:01 AM, Warren R. Baltimore II warrenbaltim...@gmail.com wrote: ** I'm hoping that there are some folks experiencing this. I've got a pretty old (and soon to be retired) ARS installation. ARS 6.3, Midtier 6.3, ITSM 6.3. The midtier is running on a Solaris box using Apache and New Atlanta. Recently, my organization decided that the bleeding edge of techcnology was a good place to go. So, as part of a refresh, they dropped Brand New Windows 8.1 machines on everyones desk. YAY! These machines are all using IE 11. Now, I have a small subset of users (at least the ones I know about) who are having a hell of a time with this setup. They are unable to log into our Remedy installation via IE. When they do, they get the following error: Caught excepetion undefined: undefined - TypeError: Object doesn't support property or method 'getAttribute'...AT: undefined A few of these people have been able to get by this error by clearing the cache, taking the site out of and then back into compatability mode. But with most, no amount of cajoling will get the site to run. My org is experimenting with putting Firefox out there, I'm hopeful that this will resolve the issue, but until then I'm stuck. Has anyone ran up against this issue? Were you able to get around it? Do you hate Win 8.1 as much as I do? Thanks in advance! -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is free from viruses and malware because avast! Antivirus protection is active. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
