Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ITSM Upgrade completed with warnings - In fact failed to upgrade
Sent via Micromax On Mar 21, 2015 7:59 PM, Aditya Shrivastava iadity...@gmail.com wrote: Hi Pavan, Hope you too resolve it soon., good luck!! Regards, Aditya On Thu, Mar 19, 2015 at 6:27 PM, Nagidi Pavan pavan@gmail.com wrote: ** Thanks Aditya, One of my senior colleagues had resolved this issue with all trail and error method. I will get from him what has been done to fix this issue. On Thu, Mar 19, 2015 at 11:37 AM, Aditya Shrivastava iadity...@gmail.com wrote: ** Hi Pavan, Please find my responses inline. Thanks! Bottomline: 1) Compile all the 65 INVALID objects, in fact they are the reason for longer run of your ITSM upgrade installer. They should have been identified before running installer and must have been re-compiled. Keep checking for them when installer is running and compile them. 2) You have trouble importing one join form. Take backup of base forms in your environment. Import OOTB 8.1.02 version of the form directly. Regards, Aditya Shrivastava On Tue, Mar 17, 2015 at 6:50 PM, Nagidi Pavan pavan@gmail.com wrote: ** Hi Aditya, Thank you very much for your reply. Please find my answers below. 1) Which database you have? If you have Oracle, did you check for INVALID objects while installing/upgrading? ANS: Oracle, How do we checked INVALID objects by the below query and it fetched almost 65 entries select object_name,object_type,status from user_objects where status='INVALID'; [APS]: Yes, this query gives you count of INVALID objects. You can re-compile these objects using Compile option from whatever software you are using. or run query to compile those objects. Any suggestions to correct them is highly appreciated, also I would like to know why they are INVALID. How to troubleshoot that? There are INVALID objects because of the fact that there are some structural differences between how Remedy and Oracle creates tables and views. But this is not a big problem as those INVALID objects can be Compiled and then everything would be in sync. 2) Hope you must have seen ITSM install log files, but would again suggest you to look through logs and find out which .def failed to import. For ex chg_deplapp.def etc ANS: Fixed all most all the issues that we could see in the logs. The issues which we are seeing now is while importing CHG:ChangeRelationshipinterface form, which does not exist in 7.6.03 but seems like newly added in 8.1.02 [APS]: I believe you have already followed recommended upgrade path 7.6.03 to 7.6.04 to 8.1.02. Since this form doesn't exist in 7.6.03, I would like to try out following: 1. Identify the def to which it belong like chg_deplapp**.def and try to import this form alone from 8.1.02_install folder. 2. If unable to find the def, you can try importing def of this form alone obtained from an OOTB environment. Please note this is a join form so you should have the base forms inn your environment CHG:ChangeRelationshipinterface - CHG:Associations + CHG:ChangeInterface 3) Go through all INC/PBM/CHG and import all the failed def files. ANS: imported all the def files related to INC and PBM only facing issues while importing chg_deplapp.def and especially with CHG:ChangeRelationshipinterface form. [APS]: You can try importing def of this form alone obtained from an OOTB environment. 4) If you are facing issues with specific form import also - suggest you to modify them, save changes and again try to import them. ANS: Since we are only facing issues with CHG:ChangeRelationshipinterface form, is that fine modifying that form? My only concern is the above mentioned form does not exist in 7.603. We are upgrading ITSM from 7.6.03 to 8.1.02. [APS]: As you said, this form doesn't exist in old environment and might be newly added one. Would suggest take backup of base forms and import the newly added join form obtained from an OOTB environement. Please let me now your thoughts and any suggestions to move forward!! Thanks once again. On Tue, Mar 17, 2015 at 9:07 AM, Aditya Shrivastava iadity...@gmail.com wrote: ** Hi Pavan, 1) Which database you have? If you have Oracle, did you check for INVALID objects while installing/upgrading? 2) Hope you must have seen ITSM install log files, but would again suggest you to look through logs and find out which .def failed to import. For ex chg_deplapp.def etc 3) Go through all INC/PBM/CHG and import all the failed def files. 4) If you are facing issues with specific form import also - suggest you to modify them, save changes and again try to import them. Let us know how it goes. Thanks! Regards, Aditya On Tue, Mar 17, 2015 at 5:59 AM, Nagidi Pavan pavan@gmail.com wrote: ** Hello Experts, Do anyone has any suggestions for me!! On Fri, Mar 13, 2015 at 8:04 PM, Nagidi Pavan pavan@gmail.com wrote: Hi Ken, Thanks for your response. For the form which we are facing the issue, in the Base devleopment
Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
I think that all needed credentials for the db should be picked up by the installer. Were you prompted for upgrade or overwrite, and did you choose upgrade? /Misi from my Android On March 25, 2015 12:10:14 PM CET, Karthick S karthick...@gmail.com wrote: Hi Sandeep, Thanks for the reply, even i tried aradmin. No luck. Karthick On Wednesday, 25 March 2015, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com javascript:_e(%7B%7D,'cvml','karthick...@gmail.com'); wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: 7.6.04 Install question...
Are you running the installer, as administrator? If you are installing on a Windows platform, is DEP enabled and have you added the installer to the list? If you are attempting to install to an existing DB, make sure the login credentials you are using are correct. On Tue, Mar 24, 2015 at 11:21 AM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: ** Good suggestion – looks like there was no ar service even created. The portmapper service was there but No AR service. Hmm…. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Scott Philben *Sent:* Tuesday, March 24, 2015 12:01 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.6.04 Install question... ** Check Services and see if the ARSystem service is starting. If not, try kicking it off yourself and see if the installer sees it when it is up and continues. On Mar 24, 2015, at 11:57 AM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty easy install – no email, no SNMP, etc. but set up with the group option chosen (to access an existing database with an Already existing 2003 system server). All goes well until the install gets to the “Post Upgrade Extractor” screen where it shows a progress bar for “Starting AR System Server Services…” where it looks like it’s hung – the Progress bar hasn’t moved in an hour. No error message, nothing. Any suggestions from any 2012 server setups? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ -- Brian Gillock Principal Consultant, BGBS, Inc brian.gill...@pbs-consulting.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Refresh my Memory Please
Doug, You should not need any middleware to do this. It's not clear if this is what you're trying, but I'd recommend creating a MS SQL view that pulls the data from the remote DB. One advantage is that if you can successfully query the SQL view in (say) SQL Server Management Studio query window (using the Remedy account), then the ARS server will have no problem querying it either and should be blissfully unaware that the data is coming from a remote source. I.e., if there are any problems with the connection, they'll show up when you try to directly SELECT from the SQL view. Another advantage is that it isolates ARS from any changes you may make to this data source. E.g., should you decided to pull the remote data into a local table, you'd just need to reconfigure the SQL view to point to the local data, and you would not need to change the Remedy view at all. Hope this helps. -charlie On Wed, Mar 25, 2015 at 8:58 AM, Tanner, Doug doug.tan...@compass-usa.com wrote: ** Dear List, I am going from Memory here, so I need some assistance (Senior Moment) Configuration: ARS 8.1.2 MS SQL 2012 Our DBA has setup a couple of Linked Server on our dedicated MS SQL 2012 Server. (1st Linked Server) – Points to an external MS SQL database and works just fine (Have successfully created a View Form and Workflow – been in production for years) (2nd Linked Server) – Points to an external DB2 database. When attempting to create the View form I get a ARERR 552. Backend Database: DB2 LUW Version 10.5.5 Using MS SQL Connector: Microsoft OLEDB provider for DB2 V4.1 If I login to SQL Manager using the Remedy account, I can see and query everything just fine on this Linked Server, so permissions, etc. appear to be fine. I recall that going “cross databases” (Remedy-MS SQL, Linked Server #2 – DB2) requires an additional add on (“Middleware”). Do I recall this correctly? Can someone enlighten me? (I recall James Croom authoring something years ago J) Thanks in Advance, Doug *|**Doug Tanner **| *Enterprise Workflow Applications *|* *|*Compass Group *| *2400 Yorkmont Rd, Charlotte, NC 28217 *|* *| *(*w*) +1.704.328.3178 *| *(*m*) +1.980.230.8563 *|* *| *www.cgnad.com *|*why Compass? http://www.worldofcompass.com/video/* |* This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Refresh my Memory Please
Dear List, I am going from Memory here, so I need some assistance (Senior Moment) Configuration: ARS 8.1.2 MS SQL 2012 Our DBA has setup a couple of Linked Server on our dedicated MS SQL 2012 Server. (1st Linked Server) - Points to an external MS SQL database and works just fine (Have successfully created a View Form and Workflow - been in production for years) (2nd Linked Server) - Points to an external DB2 database. When attempting to create the View form I get a ARERR 552. Backend Database: DB2 LUW Version 10.5.5 Using MS SQL Connector: Microsoft OLEDB provider for DB2 V4.1 If I login to SQL Manager using the Remedy account, I can see and query everything just fine on this Linked Server, so permissions, etc. appear to be fine. I recall that going cross databases (Remedy-MS SQL, Linked Server #2 - DB2) requires an additional add on (Middleware). Do I recall this correctly? Can someone enlighten me? (I recall James Croom authoring something years ago :)) Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Service Question
HI All, In a new incident if I type a contact's last name the active link HPD:INC:PCS_100Search executes a service that does a search by last name and returns contact information. In the input mapping PERFORMCONTACTSEARCHNAME is mapped to z1D Action. The input and output mapping is only on the HPD Help Desk so I am assuming that services are stored somewhere and when PERFORMCONTACTSHEARCHNAME is used, the stored actions are executed. I admit, I don't' know how a service works and the Workflow Guide is not at all helpful. Any information would be greatly appreciated. ARS 7.6.04 SP5 ITSM 7.6.04 SP2 Thanks Mark Mark Brittain Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 [cid:image001.gif@01D066FC.71478A50] This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Refresh my Memory Please
Thanks Charlie, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Charlie Lotridge Sent: Wednesday, March 25, 2015 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: Refresh my Memory Please ** Doug, You should not need any middleware to do this. It's not clear if this is what you're trying, but I'd recommend creating a MS SQL view that pulls the data from the remote DB. One advantage is that if you can successfully query the SQL view in (say) SQL Server Management Studio query window (using the Remedy account), then the ARS server will have no problem querying it either and should be blissfully unaware that the data is coming from a remote source. I.e., if there are any problems with the connection, they'll show up when you try to directly SELECT from the SQL view. Another advantage is that it isolates ARS from any changes you may make to this data source. E.g., should you decided to pull the remote data into a local table, you'd just need to reconfigure the SQL view to point to the local data, and you would not need to change the Remedy view at all. Hope this helps. -charlie On Wed, Mar 25, 2015 at 8:58 AM, Tanner, Doug doug.tan...@compass-usa.commailto:doug.tan...@compass-usa.com wrote: ** Dear List, I am going from Memory here, so I need some assistance (Senior Moment) Configuration: ARS 8.1.2 MS SQL 2012 Our DBA has setup a couple of Linked Server on our dedicated MS SQL 2012 Server. (1st Linked Server) – Points to an external MS SQL database and works just fine (Have successfully created a View Form and Workflow – been in production for years) (2nd Linked Server) – Points to an external DB2 database. When attempting to create the View form I get a ARERR 552. Backend Database: DB2 LUW Version 10.5.5 Using MS SQL Connector: Microsoft OLEDB provider for DB2 V4.1 If I login to SQL Manager using the Remedy account, I can see and query everything just fine on this Linked Server, so permissions, etc. appear to be fine. I recall that going “cross databases” (Remedy-MS SQL, Linked Server #2 – DB2) requires an additional add on (“Middleware”). Do I recall this correctly? Can someone enlighten me? (I recall James Croom authoring something years ago ☺) Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178tel:%2B1.704.328.3178 | (m) +1.980.230.8563tel:%2B1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Service Question
Mark, Look for filters on the 'Service' form that fire on action 'Service', instead of Sumbit/Modify/etcdepending on the design, you may find many or few...but, once you have identified all of the services, you can see how the workflow works. On Wed, Mar 25, 2015 at 11:15 AM, Brittain, Mark mbritt...@navisite.com wrote: ** HI All, In a new incident if I type a contact’s last name the active link HPD:INC:PCS_100Search executes a service that does a search by last name and returns contact information. In the input mapping “PERFORMCONTACTSEARCHNAME” is mapped to z1D Action. The input and output mapping is only on the HPD Help Desk so I am assuming that services are stored somewhere and when “PERFORMCONTACTSHEARCHNAME” is used, the stored actions are executed. I admit, I don’t’ know how a service works and the Workflow Guide is not at all helpful. Any information would be greatly appreciated. ARS 7.6.04 SP5 ITSM 7.6.04 SP2 Thanks Mark *Mark Brittain* Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement *NaviSite, Inc. – A Time Warner Cable Company* mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 [image: navsig] -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Service Question
Hi Mark, Whatever is the input mapping will be the qualification of those filters running on service action and setting the output mapping. You can open the filters running on service action after this active link and check -Original Message- From: LJ LongWing lj.longw...@gmail.com Sent: 25-03-2015 10:52 PM To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Subject: Re: Service Question ** Mark, Look for filters on the 'Service' form that fire on action 'Service', instead of Sumbit/Modify/etcdepending on the design, you may find many or few...but, once you have identified all of the services, you can see how the workflow works. On Wed, Mar 25, 2015 at 11:15 AM, Brittain, Mark mbritt...@navisite.com wrote: ** HI All, In a new incident if I type a contact’s last name the active link HPD:INC:PCS_100Search executes a service that does a search by last name and returns contact information. In the input mapping “PERFORMCONTACTSEARCHNAME” is mapped to z1D Action. The input and output mapping is only on the HPD Help Desk so I am assuming that services are stored somewhere and when “PERFORMCONTACTSHEARCHNAME” is used, the stored actions are executed. I admit, I don’t’ know how a service works and the Workflow Guide is not at all helpful. Any information would be greatly appreciated. ARS 7.6.04 SP5 ITSM 7.6.04 SP2 Thanks Mark Mark Brittain Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. – A Time Warner Cable Company mbritt...@navisite.com Office: 315.634.9337 Mobile: 315.882.5360 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Is it possible to pass data from a Change Request to a System variable?
I want to use the environment (when Dev) to bypass certain tasks. Thought maybe a system variable would do this, but I can't see how to populate it from data on the parent Change.Not much guidance for this in the documentation. I can map it INTO a task, but cannot figure out how to populated it. -- Thank You, Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQhttp://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Is it possible to pass data from a Change Request to a System variable?
Chris, Write a batch file/perl script/your favorite language that will get the variable and it's value and put it in the output of the script. Put the script on all of your environments. Create a filter that does a set-field run-process that populates a field with the output from that script, then do whatever you want with the output :) On Wed, Mar 25, 2015 at 1:03 PM, Danaceau, Chris chris.danac...@finra.org wrote: ** I want to use the environment (when Dev) to bypass certain tasks. Thought maybe a system variable would do this, but I can’t see how to populate it from data on the parent Change.Not much guidance for this in the documentation. I can map it INTO a task, but cannot figure out how to populated it. -- Thank You, Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQ http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Is it possible to pass data from a Change Request to a System variable?
In a filter a simple Set Fields with PROCESS action can get an environment variable from the server On Windows $PROCESS$ cmd /c echo %VARIABLE% On Unix/Linux $PROCESS$ echo $VARIABLE i.e. To get the TEMP location In a set fields action set a character field to $PROCESS$ cmd /c echo %TEMP% NOTE: You may then have to do a replace on the field to remove the return at the end (Some versions of *nix will allow you to do echo –n $VARIABLE which will output without the trailing newline) Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, March 25, 2015 2:14 PM To: arslist@ARSLIST.ORG Subject: Re: Is it possible to pass data from a Change Request to a System variable? ** Chris, Write a batch file/perl script/your favorite language that will get the variable and it's value and put it in the output of the script. Put the script on all of your environments. Create a filter that does a set-field run-process that populates a field with the output from that script, then do whatever you want with the output :) On Wed, Mar 25, 2015 at 1:03 PM, Danaceau, Chris wrote: ** I want to use the environment (when Dev) to bypass certain tasks. Thought maybe a system variable would do this, but I can’t see how to populate it from data on the parent Change.Not much guidance for this in the documentation. I can map it INTO a task, but cannot figure out how to populated it. -- Thank You, Chris Danaceau FINRA 240-386-6728tel:240-386-6728 (desk) 301-367-8949tel:301-367-8949 (cell) Remedy FAQhttp://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ Confidentiality Notice:: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: 7.6.04 Install question...
If it’s getting to point where it’s trying to start the server there should be an arerror.log which may help. Is the arserver.exe shown in the task list and what happens if you try and run the server from the command line? Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard@bwc.state.oh.us Sent: 25 March 2015 13:06 To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question... ** Checked all these and did them all. Still not creating the AR service….installing as a member of a group (shared database) and login Credentials are OK. The installer completes as it should except that the service isn’t created. Working on seeing if the server was Created as it should have been…. But I’ve not seen where everything seems to work but only the portmapper service is created… From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Gillock Sent: Wednesday, March 25, 2015 10:09 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question... ** Are you running the installer, as administrator? If you are installing on a Windows platform, is DEP enabled and have you added the installer to the list? If you are attempting to install to an existing DB, make sure the login credentials you are using are correct. On Tue, Mar 24, 2015 at 11:21 AM, richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us wrote: ** Good suggestion – looks like there was no ar service even created. The portmapper service was there but No AR service. Hmm…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Scott Philben Sent: Tuesday, March 24, 2015 12:01 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question... ** Check Services and see if the ARSystem service is starting. If not, try kicking it off yourself and see if the installer sees it when it is up and continues. On Mar 24, 2015, at 11:57 AM, richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us wrote: I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty easy install – no email, no SNMP, etc. but set up with the group option chosen (to access an existing database with an Already existing 2003 system server). All goes well until the install gets to the “Post Upgrade Extractor” screen where it shows a progress bar for “Starting AR System Server Services…” where it looks like it’s hung – the Progress bar hasn’t moved in an hour. No error message, nothing. Any suggestions from any 2012 server setups? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ -- Brian Gillock Principal Consultant, BGBS, Inc brian.gill...@pbs-consulting.commailto:brian.gill...@pbs-consulting.com _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission
Re: 7.6.04 Install question...
Richard, I have seen places in a windows install where it is unable to create the service because the service is in the process of being removed, and the only way to 'fix' that is to reboot the boxhave you been doing any reboots between install attempts? On Wed, Mar 25, 2015 at 2:06 PM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: ** Checked all these and did them all. Still not creating the AR service….installing as a member of a group (shared database) and login Credentials are OK. The installer completes as it should except that the service isn’t created. Working on seeing if the server was Created as it should have been…. But I’ve not seen where everything seems to work but only the portmapper service is created… *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Brian Gillock *Sent:* Wednesday, March 25, 2015 10:09 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.6.04 Install question... ** Are you running the installer, as administrator? If you are installing on a Windows platform, is DEP enabled and have you added the installer to the list? If you are attempting to install to an existing DB, make sure the login credentials you are using are correct. On Tue, Mar 24, 2015 at 11:21 AM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: ** Good suggestion – looks like there was no ar service even created. The portmapper service was there but No AR service. Hmm…. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Scott Philben *Sent:* Tuesday, March 24, 2015 12:01 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.6.04 Install question... ** Check Services and see if the ARSystem service is starting. If not, try kicking it off yourself and see if the installer sees it when it is up and continues. On Mar 24, 2015, at 11:57 AM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty easy install – no email, no SNMP, etc. but set up with the group option chosen (to access an existing database with an Already existing 2003 system server). All goes well until the install gets to the “Post Upgrade Extractor” screen where it shows a progress bar for “Starting AR System Server Services…” where it looks like it’s hung – the Progress bar hasn’t moved in an hour. No error message, nothing. Any suggestions from any 2012 server setups? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ -- Brian Gillock Principal Consultant, BGBS, Inc brian.gill...@pbs-consulting.com _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_
Re: 7.6.04 Install question...
Checked all these and did them all. Still not creating the AR service….installing as a member of a group (shared database) and login Credentials are OK. The installer completes as it should except that the service isn’t created. Working on seeing if the server was Created as it should have been…. But I’ve not seen where everything seems to work but only the portmapper service is created… From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Gillock Sent: Wednesday, March 25, 2015 10:09 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question... ** Are you running the installer, as administrator? If you are installing on a Windows platform, is DEP enabled and have you added the installer to the list? If you are attempting to install to an existing DB, make sure the login credentials you are using are correct. On Tue, Mar 24, 2015 at 11:21 AM, richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us wrote: ** Good suggestion – looks like there was no ar service even created. The portmapper service was there but No AR service. Hmm…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Scott Philben Sent: Tuesday, March 24, 2015 12:01 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question... ** Check Services and see if the ARSystem service is starting. If not, try kicking it off yourself and see if the installer sees it when it is up and continues. On Mar 24, 2015, at 11:57 AM, richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us richard@bwc.state.oh.usmailto:richard@bwc.state.oh.us wrote: I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty easy install – no email, no SNMP, etc. but set up with the group option chosen (to access an existing database with an Already existing 2003 system server). All goes well until the install gets to the “Post Upgrade Extractor” screen where it shows a progress bar for “Starting AR System Server Services…” where it looks like it’s hung – the Progress bar hasn’t moved in an hour. No error message, nothing. Any suggestions from any 2012 server setups? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ -- Brian Gillock Principal Consultant, BGBS, Inc brian.gill...@pbs-consulting.commailto:brian.gill...@pbs-consulting.com _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: 7.6.04 Install question...
We have been having a lot of problems on our servers lately with the 8dot3 setting and BMC installers. Not all just some. Look it up and maybe turn it on before trying the next install. Sent from my iPhone On Mar 25, 2015, at 16:46, LJ LongWing lj.longw...@gmail.com wrote: ** Richard, I have seen places in a windows install where it is unable to create the service because the service is in the process of being removed, and the only way to 'fix' that is to reboot the boxhave you been doing any reboots between install attempts? On Wed, Mar 25, 2015 at 2:06 PM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: ** Checked all these and did them all. Still not creating the AR service….installing as a member of a group (shared database) and login Credentials are OK. The installer completes as it should except that the service isn’t created. Working on seeing if the server was Created as it should have been…. But I’ve not seen where everything seems to work but only the portmapper service is created… From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Gillock Sent: Wednesday, March 25, 2015 10:09 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question... ** Are you running the installer, as administrator? If you are installing on a Windows platform, is DEP enabled and have you added the installer to the list? If you are attempting to install to an existing DB, make sure the login credentials you are using are correct. On Tue, Mar 24, 2015 at 11:21 AM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: ** Good suggestion – looks like there was no ar service even created. The portmapper service was there but No AR service. Hmm…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Philben Sent: Tuesday, March 24, 2015 12:01 PM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Install question... ** Check Services and see if the ARSystem service is starting. If not, try kicking it off yourself and see if the installer sees it when it is up and continues. On Mar 24, 2015, at 11:57 AM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: I’m trying to install 7.6.04 on a 2012 test server. Should be a pretty easy install – no email, no SNMP, etc. but set up with the group option chosen (to access an existing database with an Already existing 2003 system server). All goes well until the install gets to the “Post Upgrade Extractor” screen where it shows a progress bar for “Starting AR System Server Services…” where it looks like it’s hung – the Progress bar hasn’t moved in an hour. No error message, nothing. Any suggestions from any 2012 server setups? Thanks! Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: Where the Answers Are and have been for 20 years_ -- Brian Gillock Principal Consultant, BGBS, Inc brian.gill...@pbs-consulting.com _ARSlist: Where the Answers Are and have been for 20 years_ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be
Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
Hi, Where I am at I have no access to a 7.1 server to test the exact behavior of the installer, but it seems like the installer is not picking up the previous installation on this machine. Or are you installing 7.6.04 on a new machine against an old 7.1 database instance? Have you verified the OS/DB-client versions for 7.1 and 7.6.04? Contact support. Or install a clean 7.1 system and do a 7.6.04 upgrade on that system. This will show you how it should behave. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi All, i have tried all the options i can. Please advise. 1. I checked the AR System Server DB Port with DB team and they verified it 1433. 2. I tried the Aradmin and Sa to check whether i'm able to login into SQL mgt studio and it was successful. 3. After providing the AR System Server Instance name and DB Name, then proceeded further and i got a screen to provide DBMS administrator information, i tried both sa and aradmin after that i received that error message screen. 4. I didn't get any screen option to select Upgrade or Overwrite. On Thu, Mar 26, 2015 at 12:32 AM, Misi Mladoniczky m...@rrr.se wrote: ** I think that all needed credentials for the db should be picked up by the installer. Were you prompted for upgrade or overwrite, and did you choose upgrade? /Misi from my Android On March 25, 2015 12:10:14 PM CET, Karthick S karthick...@gmail.com wrote: ** Hi Sandeep, Thanks for the reply, even i tried aradmin. No luck. Karthick On Wednesday, 25 March 2015, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
Hi All, i have tried all the options i can. Please advise. 1. I checked the AR System Server DB Port with DB team and they verified it 1433. 2. I tried the Aradmin and Sa to check whether i'm able to login into SQL mgt studio and it was successful. 3. After providing the AR System Server Instance name and DB Name, then proceeded further and i got a screen to provide DBMS administrator information, i tried both sa and aradmin after that i received that error message screen. 4. I didn't get any screen option to select Upgrade or Overwrite. On Thu, Mar 26, 2015 at 12:32 AM, Misi Mladoniczky m...@rrr.se wrote: ** I think that all needed credentials for the db should be picked up by the installer. Were you prompted for upgrade or overwrite, and did you choose upgrade? /Misi from my Android On March 25, 2015 12:10:14 PM CET, Karthick S karthick...@gmail.com wrote: ** Hi Sandeep, Thanks for the reply, even i tried aradmin. No luck. Karthick On Wednesday, 25 March 2015, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
Hi Karthick, Are you providing proper sa password and SQL server details such as db hostname and port. As per your screenshot it seems installer is not able to resolve with db details provided. Regards Munesh Konda -Original Message- From: Karthick S karthick...@gmail.com Sent: 25-03-2015 04:40 PM To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Subject: Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server. ** Hi Sandeep, Thanks for the reply, even i tried aradmin. No luck. Karthick On Wednesday, 25 March 2015, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Thanks and Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Upgrading from 7.1 to 7.76.04 version on Window 2012 R2 Server.
Hi Sandeep, Thanks for the reply, even i tried aradmin. No luck. Karthick On Wednesday, 25 March 2015, Sandeep Pandey sandeep.rem...@gmail.com wrote: ** Dear Karthick, Looks like db user SA you are using may be incorrect. Try with aradmin db user. Regards, Sandeep Pandey On Wed, Mar 25, 2015 at 12:27 PM, Karthick S karthick...@gmail.com javascript:_e(%7B%7D,'cvml','karthick...@gmail.com'); wrote: ** Hi All, When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the below error message. Please advise on this. Windows 2013 R2 Server Database SQL 2005 (While Upgrading we are pointing to old DB) Installed JRE and JDK successfully. DEP configured. Regards, Karthick S _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
