Re: Advantages/Disadvantages between platforms running Remedy
On 10/5/06, Joe DeSouza [EMAIL PROTECTED] wrote: snip Another big advantage is that you are very less likely to find a file on a UNIX installation where you do not have a clue what it is there for... Try explaining the presense of all those dll files on Windows. Chances your answer to why a particular dll file is present is 'I dont know - it seems to work so I guess just let it be there..' I think you can say the same for Solaris as well. I found 5477 .so files on my server, and does not have clue what most of them do. -- Jarl ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
** This is always a thread that gets lots of results, I will chime in...Of course, you can run Oracle on Windows as well.The Oracle-is-case-sensitive-and-MSSQL-is-not is not true anymore, you can configure Oracle 9 or 10 as well to be case insensitive and in MSSQL you can choose either case sensitive or case insensitive collations to your liking. Of course you can upgrade some parts of your Unix system without affecting other parts. But if you run Apache on Windows, you can upgrade Apache apart from your windows without any problems. BTW upgrading a Unix system, say HP-UX 10 to 11, or a Linux system, say RedHat ES to a higher version, can be a real pain as well. Oh and of course, Will stated that you can keep your old system and upgrade only the parts that you would like to upgrade. Of course that is possible, but for instance for the Remedy Compatibility matrix, not all versions of HP-UX, RedHat or Solaris are supported, so you would - just as with Windows - have to upgrade your OS from time to time. In my opinion there are not that much differences and one of the things that really count is: are there many people with the skills for the OS or DBMS of your choice available in your organisation? And of course you could also take a look at the license and hardware costs between the different options. Good luck,MichielOn 10/5/06, Will Du Chene [EMAIL PROTECTED] wrote: On SQL Server vs. Oracle -Oracle scales better. Consider for a moment that most of Microsoft's vision for SQL Server is on a quad processor box or less. Over 90% of SQLServer installations have four or less processors. Anything over 8processors and your looking at Windows DataCenter which has an additional cost to it. Oracle, on the other hand, has been committed to SMP for quitesome time, and can scale better. Oracle can run on 'the big iron' as wellas the smaller DL380 that you have stuck over in the dusty server rack that nobody has visited in a year.Oracle typically delivers a higher TPM count then SQL Server. Now, I admitthat this is somewhat subjective and depends upon which set of comparisons(and which vendor wrote them) you read, but... Commitment is something else that should be considered. If you areplanning to run SQL Server, you are committed to the Windows platform -period. If you use Oracle, you have freedom to choose - and you can migrate if you need to at later date with far more ease.In my experience, Oracle is the database of choice for larger scaleimplementations that are expected to get pounded on. SQL Serverinstallations typically are the ones that can take some down time for reboots and 'hot fix' and 'service pack' applications. I am sure thatthere are exceptions out there, but this is what I have seen.On Windows vs. Linux/Unix/*Nix du Jour -Unix based operating systems are available in a variety of flavors. One of these flavors might fit your specific environment a bit better thananother, so you have some room to investigate (aka Solaris on Sun hardwarevs Enterprise Linux on an Intel/Xeon box).Windows, on the other hand, is - well - Windows. Windows runs on x86 based Intel or psuedo Intel systems. (There once was a verion of NT that ran onAlpha systems, but that went the way of the do-do bird) With the exceptionof the 64 bit processors, and perhaps the version that they tried to run on the mainframe systems, does Windows run on anything else?Longevity of an operating system is something that should be considered aswell. In the Microsoft world, the customer is expected to upgrade. Windows NT4 was end-of-lifed, was it not? Windows 2000 is not that far behind.There are no more 'service packs' for it. Now this sort of situation isgoing to make maintaining the platform difficult, so, as a customer, you are effectively pushed to the new 2003 platform. Unix however, isdifferent.On a unix platform, you are free to upgrade individual components of theoperating system as needed. For example, if the SSH server that you are using has a known vulnerability, it's possible to replace it. You can dothis same thing with other key components of the operating system. It'snot something that is 'integrated' into the operating system. (If you did not have to upgrade your webserver because IIS 4 was not being maintained- would you? Is it possible to upgrade IIS on Windows NT4 to IIS 6? -Sounds strange, doesn't it?)If someone is considering migrating from Unix to Windows, I would think twice. Now I am not saying this to be difficult, or to slam one or theother, or even debate which is technically more 'superior'. There are anumber of studies out there which do this equally well in one way or the other.What I am trying to say is that you're the one holding the paint can, itwould be wise to make sure that there is a clear path to that door, ratherthan getting comfy in the corner.If your call center, or user base is going to grow, or if your going to be integrating other systems into your installation, these are considerationsthat need to be
Re: Advantages/Disadvantages between platforms running Remedy
** Scott, The others that have posted responses have provided really good information from various viewpoints and experiences. I can think of only two things not yet mentioned. ARS will run great on each platform and database. IMHO it comes down totechnical expertise in your company and budget. SQL Server 2005 provides the ability to write functions and procedures using .Net code. This would be a benefit to a company that already uses .Net and can utilize it within an ARS installation. Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel BeijenSent: Thursday, October 05, 2006 7:54 AMTo: arslist@ARSLIST.ORGSubject: Re: Advantages/Disadvantages between platforms running Remedy ** This is always a thread that gets lots of results, I will chime in...Of course, you can run Oracle on Windows as well.The Oracle-is-case-sensitive-and-MSSQL-is-not is not true anymore, you can configure Oracle 9 or 10 as well to be case insensitive and in MSSQL you can choose either case sensitive or case insensitive collations to your liking. Of course you can upgrade some parts of your Unix system without affecting other parts. But if you run Apache on Windows, you can upgrade Apache apart from your windows without any problems. BTW upgrading a Unix system, say HP-UX 10 to 11, or a Linux system, say RedHat ES to a higher version, can be a real pain as well. Oh and of course, Will stated that you can keep your old system and upgrade only the parts that you would like to upgrade. Of course that is possible, but for instance for the Remedy Compatibility matrix, not all versions of HP-UX, RedHat or Solaris are supported, so you would - just as with Windows - have to upgrade your OS from time to time. In my opinion there are not that much differences and one of the things that really count is: are there many people with the skills for the OS or DBMS of your choice available in your organisation? And of course you could also take a look at the license and hardware costs between the different options. Good luck,Michiel On 10/5/06, Will Du Chene [EMAIL PROTECTED] wrote: On SQL Server vs. Oracle -Oracle scales better. Consider for a moment that most of Microsoft's vision for SQL Server is on a quad processor box or less. Over 90% of SQLServer installations have four or less processors. Anything over 8processors and your looking at Windows DataCenter which has an additional cost to it. Oracle, on the other hand, has been committed to SMP for quitesome time, and can scale better. Oracle can run on 'the big iron' as wellas the smaller DL380 that you have stuck over in the dusty server rack that nobody has visited in a year.Oracle typically delivers a higher TPM count then SQL Server. Now, I admitthat this is somewhat subjective and depends upon which set of comparisons(and which vendor wrote them) you read, but... Commitment is something else that should be considered. If you areplanning to run SQL Server, you are committed to the Windows platform -period. If you use Oracle, you have freedom to choose - and you canmigrate if you need to at later date with far more ease.In my experience, Oracle is the database of choice for larger scaleimplementations that are expected to get pounded on. SQL Serverinstallations typically are the ones that can take some down time for reboots and 'hot fix' and 'service pack' applications. I am sure thatthere are exceptions out there, but this is what I have seen.On Windows vs. Linux/Unix/*Nix du Jour -Unix based operating systems are available in a variety of flavors. One of these flavors might fit your specific environment a bit better thananother, so you have some room to investigate (aka Solaris on Sun hardwarevs Enterprise Linux on an Intel/Xeon box).Windows, on the other hand, is - well - Windows. Windows runs on x86 based Intel or psuedo Intel systems. (There once was a verion of NT that ran onAlpha systems, but that went the way of the do-do bird) With the exceptionof the 64 bit processors, and perhaps the version that they tried to run on the mainframe systems, does Windows run on anything else?Longevity of an operating system is something that should be considered aswell. In the Microsoft world, the customer is expected to upgrade. Windows NT4 was end-of-lifed, was it not? Windows 2000 is not that far behind.There are no more 'service packs' for it. Now this sort of situation isgoing to make maintaining the platform difficult, so, as a customer, you are effectively pushed to the new 2003 platform. Unix however, isdifferent.On a unix platform, you are free to upgrade individual components of theoperating system as needed. For example, if the SSH server that you are using has a known vulnerability, it's possible to replace it. You can dothis same thing with other key components
Re: Advantages/Disadvantages between platforms running Remedy
** From the Remedy KB. I'm not a DBA so I can't speak about 10g or ARS7. Oracle 9i Release 2 supposedly has case-insensitivity features. Does Remedy work with these features? ARS 5.1.2 6.0 Categories Administration Database P R O B L E M Oracle 9i Release 2 supposedly has case-insensitivity features. Does Remedy work with these features? S O L U T I O N WARNING: Most customers have found that setting this slows down the DB so much that what little it gains them in searching is not worth the performance hit. Note that this is not truly case insensitivity as it will only support the = (equal to) operator and not LIKE. In reality, this is modifying the default sorting for the session(s) created by arserverd. In AR Server version5.1.2, there is a new configuration parameter to take advantage of the Oracle 9i Release 2 case insensitivity feature. To enable the functionality, add the following line to the ar.cfg file found in the Remedy install directory in a sub folder called Conf: Db-Case-Insensitive: T After you've put this parameter in the ar.cfg file, you will have to stop and restartthe Remedy ActionRequest SystemServer service.Note: the arsignal.exe utilitywill not work, AR Server must be restarted. IMPORTANT NOTE: The Oracle 9i Release 2 case insensitivity feature does not support the use of LIKE in a SQL statement. This means that the feature will only work in QBE queries if the QBE match setting for a field is set to Equal. Leading and Anywhere searches use the LIKE operator and will not be case-insensitive. Also note that Diary fields and character fields 4000 characters cannot be used with'='. This will obviously limit the scope of this functionality to provide case-insensitive functionality throughout ARS. You can use this feature with ,=,,= from the Advanced Query Bar. See the Additional Oracle Information below. Additional Information: Note the SQL log when starting AR Server. You will see the statements that enable this functionality on Oracle: SQL Trace Log -- ON CONNECT ARAdmin SELECT BANNER FROM V$VERSION ALTER SESSION SET NLS_COMP=ANSI ALTER SESSION SET NLS_SORT=GENERIC_BASELETTER Additional Oracle Information: Doc ID: Note:233390.1 Subject: How NLS_COMP and NLS_SORT parameters affects on the SQL operations ? Creation Date: 24-MAR-2003 Last Revision Date: 24-MAR-2003 PURPOSE To give awareness of the parameters NLS_COMP and NLS_SORT and SQL operations DESCRIPTION : Please note that the NLS_COMP NLS_SORT parameters affect the follow seven SQL operations only: WHERE ( = , , etc.) , START WITH , IN/OUT , BETWEEN , CASE WHEN , HAVING and ORDER BY. All other SQL operators will compare in binary mode only. This behavior is documented in the Sorting Your Linguistic Data inside the Oracle9i Database white paper available on OTN. Example : Have a look at the following example, using NLS_COMP and NLS_SORT you can see expected result with the operator = but not with the operator like. ALTER SESSION SET NLS_COMP=ANSI; ALTER SESSION SET NLS_SORT=GENERIC_BASELETTER; SQL desc sk Name Null? Type - EMPNO NOT NULL NUMBER(5) NAME VARCHAR2(15) ADDRESS VARCHAR2(30) ADDRESS1 VARCHAR2(10) PIN NUMBER(6) SQL ALTER SESSION SET NLS_COMP=ANSI; Session altered. SQL ALTER SESSION SET NLS_SORT=GENERIC_BASELETTER; Session altered. SQL select name from sk where name ='SHRIKANT'; NAME --- SHRIKANT shrikant SQL select name from sk where name ='shrikant'; NAME --- SHRIKANT shrikant SQL select name from sk where name like '%kant'; NAME --- shrikant SQL select name from sk where name like '%KANT'; NAME --- SHRIKANT SQL Creation Date: 5/23/2003 11:56:27 AM Last Modified Date: 02/27/2006 13:50:08 Review Date: 6/4/2003 2:19:46 PM Author: Dan Stolarik Document ID: KM-00012018 -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Albert Bihler [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 10/05/2006 07:12 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Advantages/Disadvantages between platforms running Remedy Michiel Beijen schrieb: ** This is always a thread that gets lots of results, I will chime in... Of course, you can run Oracle on Windows as well. The Oracle-is-case-sensitive-and-MSSQL-is-not is not true anymore, you can configure Oracle 9 or 10 as well to be case insensitive and in MSSQL you can choose either case sensitive or case insensitive collations to your liking. I am very interested in that point. I know that there is a NLS_SORT and NLS_COMP parameter in Oracle 10g. But I don't have enough understanding of the database to do case insensitive searches using ARS. Can you please point me towards the right direction? Best regards, Albert
Re: Advantages/Disadvantages between platforms running Remedy
** Which actually brings me to a queston that I have had rolling around in my head for quite some time: How many folks out there are running and Apache/Tomcat combination on a Windows platform? I have used this approach at times in the past and have had some pretty good luck with it, but have also run into the resistance to using it. - Original Message - From: Michiel Beijen Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Thursday, October 05, 2006 6:53 AM Subject: Re: Advantages/Disadvantages between platforms running Remedy ** This is always a thread that gets lots of results, I will chime in...Of course, you can run Oracle on Windows as well.The Oracle-is-case-sensitive-and-MSSQL-is-not is not true anymore, you can configure Oracle 9 or 10 as well to be case insensitive and in MSSQL you can choose either case sensitive or case insensitive collations to your liking. Of course you can upgrade some parts of your Unix system without affecting other parts. But if you run Apache on Windows, you can upgrade Apache apart from your windows without any problems. BTW upgrading a Unix system, say HP-UX 10 to 11, or a Linux system, say RedHat ES to a higher version, can be a real pain as well. Oh and of course, Will stated that you can keep your old system and upgrade only the parts that you would like to upgrade. Of course that is possible, but for instance for the Remedy Compatibility matrix, not all versions of HP-UX, RedHat or Solaris are supported, so you would - just as with Windows - have to upgrade your OS from time to time. In my opinion there are not that much differences and one of the things that really count is: are there many people with the skills for the OS or DBMS of your choice available in your organisation? And of course you could also take a look at the license and hardware costs between the different options. Good luck,Michiel On 10/5/06, Will Du Chene [EMAIL PROTECTED] wrote: On SQL Server vs. Oracle -Oracle scales better. Consider for a moment that most of Microsoft's vision for SQL Server is on a quad processor box or less. Over 90% of SQLServer installations have four or less processors. Anything over 8processors and your looking at Windows DataCenter which has an additional cost to it. Oracle, on the other hand, has been committed to SMP for quitesome time, and can scale better. Oracle can run on 'the big iron' as wellas the smaller DL380 that you have stuck over in the dusty server rack that nobody has visited in a year.Oracle typically delivers a higher TPM count then SQL Server. Now, I admitthat this is somewhat subjective and depends upon which set of comparisons(and which vendor wrote them) you read, but... Commitment is something else that should be considered. If you areplanning to run SQL Server, you are committed to the Windows platform -period. If you use Oracle, you have freedom to choose - and you canmigrate if you need to at later date with far more ease.In my experience, Oracle is the database of choice for larger scaleimplementations that are expected to get pounded on. SQL Serverinstallations typically are the ones that can take some down time for reboots and 'hot fix' and 'service pack' applications. I am sure thatthere are exceptions out there, but this is what I have seen.On Windows vs. Linux/Unix/*Nix du Jour -Unix based operating systems are available in a variety of flavors. One of these flavors might fit your specific environment a bit better thananother, so you have some room to investigate (aka Solaris on Sun hardwarevs Enterprise Linux on an Intel/Xeon box).Windows, on the other hand, is - well - Windows. Windows runs on x86 based Intel or psuedo Intel systems. (There once was a verion of NT that ran onAlpha systems, but that went the way of the do-do bird) With the exceptionof the 64 bit processors, and perhaps the version that they tried to run on the mainframe systems, does Windows run on anything else?Longevity of an operating system is something that should be considered aswell. In the Microsoft world, the customer is expected to upgrade. Windows NT4 was end-of-lifed, was it not? Windows 2000 is not that far behind.There are no more 'service packs' for it. Now this sort of situation isgoing to make maintaining the platform difficult, so, as a customer, you are effectively pushed to the new 2003 platform. Unix however, isdifferent.On a unix platform, you are free to upgrade individual components of theoperating system as needed. For example, if the SSH server that you are using has a known vulnerability, it's possible to replace it. You can dothis same thing with other key components of the operating system. It'snot
Re: Advantages/Disadvantages between platforms running Remedy
** Will - I'm switching our DEV and QA web servers today (win2k3) to Apache/Tomcat/jk. No more IIS or ServletExec. We have both Mid-Tier and RKM. If they perform better than with ServletExec (ya think?) I'll be doing Production in the next week or two. Luckily I own our web environment (and not our middleware group) -- they use BEA ($$$) on AIX. -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Will Du Chene [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 10/05/2006 08:16 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Advantages/Disadvantages between platforms running Remedy ** Which actually brings me to a queston that I have had rolling around in my head for quite some time: How many folks out there are running and Apache/Tomcat combination on a Windows platform? I have used this approach at times in the past and have had some pretty good luck with it, but have also run into the resistance to using it. - Original Message - From: Michiel Beijen Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Thursday, October 05, 2006 6:53 AM Subject: Re: Advantages/Disadvantages between platforms running Remedy ** This is always a thread that gets lots of results, I will chime in... Of course, you can run Oracle on Windows as well. The Oracle-is-case-sensitive-and-MSSQL-is-not is not true anymore, you can configure Oracle 9 or 10 as well to be case insensitive and in MSSQL you can choose either case sensitive or case insensitive collations to your liking. Of course you can upgrade some parts of your Unix system without affecting other parts. But if you run Apache on Windows, you can upgrade Apache apart from your windows without any problems. BTW upgrading a Unix system, say HP-UX 10 to 11, or a Linux system, say RedHat ES to a higher version, can be a real pain as well. Oh and of course, Will stated that you can keep your old system and upgrade only the parts that you would like to upgrade. Of course that is possible, but for instance for the Remedy Compatibility matrix, not all versions of HP-UX, RedHat or Solaris are supported, so you would - just as with Windows - have to upgrade your OS from time to time. In my opinion there are not that much differences and one of the things that really count is: are there many people with the skills for the OS or DBMS of your choice available in your organisation? And of course you could also take a look at the license and hardware costs between the different options. Good luck, Michiel On 10/5/06, Will Du Chene [EMAIL PROTECTED] wrote: On SQL Server vs. Oracle - Oracle scales better. Consider for a moment that most of Microsoft's vision for SQL Server is on a quad processor box or less. Over 90% of SQL Server installations have four or less processors. Anything over 8 processors and your looking at Windows DataCenter which has an additional cost to it. Oracle, on the other hand, has been committed to SMP for quite some time, and can scale better. Oracle can run on 'the big iron' as well as the smaller DL380 that you have stuck over in the dusty server rack that nobody has visited in a year. Oracle typically delivers a higher TPM count then SQL Server. Now, I admit that this is somewhat subjective and depends upon which set of comparisons (and which vendor wrote them) you read, but... Commitment is something else that should be considered. If you are planning to run SQL Server, you are committed to the Windows platform - period. If you use Oracle, you have freedom to choose - and you can migrate if you need to at later date with far more ease. In my experience, Oracle is the database of choice for larger scale implementations that are expected to get pounded on. SQL Server installations typically are the ones that can take some down time for reboots and 'hot fix' and 'service pack' applications. I am sure that there are exceptions out there, but this is what I have seen. On Windows vs. Linux/Unix/*Nix du Jour - Unix based operating systems are available in a variety of flavors. One of these flavors might fit your specific environment a bit better than another, so you have some room to investigate (aka Solaris on Sun hardware vs Enterprise Linux on an Intel/Xeon box). Windows, on the other hand, is - well - Windows. Windows runs on x86 based Intel or psuedo Intel systems. (There once was a verion of NT that ran on Alpha systems, but that went the way of the do-do bird) With the exception of the 64 bit processors, and perhaps the version that they tried to run on the mainframe systems, does Windows run on anything else? Longevity of an operating system is something that should be considered as well. In the Microsoft world, the customer is expected to upgrade. Windows NT4 was end-of-lifed, was it not? Windows 2000 is not that far behind. There are no more 'service packs' for it. Now this sort
Re: Advantages/Disadvantages between platforms running Remedy
Title: RE: Advantages/Disadvantages between platforms running Remedy ** Scott: I will say one thing. You need to seriously harden your ARS server on Windows if it is even close to being exposed to the Internet. I would suggest staying with UNIX as it is possibly the most rock solid operating system out there (who said reboot, what's that?) I would not trust Microsoft Server for a mission critical process. BTW, we had a failure of a mirrored hard drive. This is the first major problem that we've had with these systems and it is due to poor power (we switched companies providing power and this is under investigation.) Our development systems were not protected by a small UPS (the entire building is supposed to be, but we recently discovered it was not due to the load) and now is. Other that this situation, our systems only get rebooted when there is a critical security patch that comes out from Sun. BTW, one of our major taskings just switched from Microsoft Server 2003 to Sun Solaris 10. The question becomes Why Not Microsoft to Why Microsoft? James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Neeb Sent: Wednesday, October 04, 2006 2:39 PM To: arslist@ARSLIST.ORG Subject: Advantages/Disadvantages between platforms running Remedy We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
Title: RE: Advantages/Disadvantages between platforms running Remedy ** Axton: Answer to clustering: Yes it is very robust and works real well. Ask Oracle. James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Grams Sent: Wednesday, October 04, 2006 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. __ _ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
Title: RE: Advantages/Disadvantages between platforms running Remedy ** Jarl: Don't remove any of them. They are the Solaris equivelent of a .dll file. James Mckenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng Sent: Thursday, October 05, 2006 3:29 AM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy On 10/5/06, Joe DeSouza [EMAIL PROTECTED] wrote: snip Another big advantage is that you are very less likely to find a file on a UNIX installation where you do not have a clue what it is there for... Try explaining the presense of all those dll files on Windows. Chances your answer to why a particular dll file is present is 'I dont know - it seems to work so I guess just let it be there..' I think you can say the same for Solaris as well. I found 5477 .so files on my server, and does not have clue what most of them do. -- Jarl ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
** You can cluster MS-SQL servers as well if you want to, it is certainly possible and if I'm not mistaken it is often a lot cheaper in licenses. And of course you can not compare Unix servers with M$ boxes in processing power easily. Every platform has its own advantages and disadvantages I guess.BTW does anybody out there use MS-SQL cluster for Remedy? Any gotchas?--MichielOn 10/5/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote: ** Axton: Answer to clustering: Yes it is very robust and works real well. Ask Oracle. James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Grams Sent: Wednesday, October 04, 2006 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. __ _ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
** I run Mid-Tier on Windows 2000 with IIS and ServletExec. I also run Mid-Tier on SUSE Linux Enterprise Server 9 with Apache and JBoss. Speed is faster on the Linux system. I have to reboot my Windows server at least every other week. Ihave to restart my IIS service each night or it gets into a state that no longer works. I don't have these issues with Linux. Take care, Rick Parry Michiel Beijen [EMAIL PROTECTED] 10/5/2006 8:02 AM ** You can cluster MS-SQL servers as well if you want to, it is certainly possible and if I'm not mistaken it is often a lot cheaper in licenses. And of course you can not compare Unix servers with M$ boxes in processing power easily. Every platform has its own advantages and disadvantages I guess.BTW does anybody out there use MS-SQL cluster for Remedy? Any gotchas?--Michiel On 10/5/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote: ** Axton: Answer to clustering: Yes it is very robust and works real well. Ask Oracle. James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Grams Sent: Wednesday, October 04, 2006 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled "Why Not Microsoft?". We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. __ _ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
** You might want to figure out what is actually wrong with that Win2K mid-tier server - what you are seeing isn't normal in my experience. I have had mid-tier 5.1.2 in production since 2003 on exactly the same Win2K/IIS/ServletExec platform (currently patch 1337 prod, 1388 dev), and it only requires a restart when there are security patches that demand it. (It's not even very hot hardware: DL380 R02 1.2 GHz Pentium III w/2 gb RAM) Christopher Strauss, Ph.D.Remedy Database AdministratorUniversity of North Texas Computing Centerhttp://remedy.unt.edu/helpdesk/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick ParrySent: Thursday, October 05, 2006 10:53 AMTo: arslist@ARSLIST.ORGSubject: Re: Advantages/Disadvantages between platforms running Remedy ** I run Mid-Tier on Windows 2000 with IIS and ServletExec. I also run Mid-Tier on SUSE Linux Enterprise Server 9 with Apache and JBoss. Speed is faster on the Linux system. I have to reboot my Windows server at least every other week. Ihave to restart my IIS service each night or it gets into a state that no longer works. I don't have these issues with Linux. Take care, Rick Parry __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
Hey Axton, At least for Solaris, you can run it almost anywhere, even laptops. So the argument that UNIX only runs on expensive hardware does not apply to Solaris at all. I have seen myself Solaris 10 running on laptops, how about that? BTW, here is the hardware compatibility list (HCL) for Solaris 10: http://www.sun.com/bigadmin/hcl/data/sol/ Here is the compatibility list for Solaris 10 on laptops, as incredible as it sounds: http://www.sun.com/bigadmin/hcl/data/sol/systems/views/all_laptops_all_results.page1.html Guillaume From: Action Request System discussion list(ARSList) on behalf of Axton Grams Sent: Wed 10/04/06 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
Hey Guillaume, I agree, in my oppinion Unix is a much better platform for production systems but your argument belows is not completely accurate in all situations, yes Solaris 10 X86 can run on a multitude of cheap hardware/laptops but in relation to AR System itself, it has not been ported to Solaris X86 and from my conversations with BMC will not anytime soon unless more people start requesting and sending in business cases as I did. AR System will only run on the Sparc version of Solaris running on native Sparc hardware which locks us into expensive (but very robust) hardware. The day I can have Solaris X86 on my laptop with a full AR System running would be a good day ;) Cheers, Curtis Gallant -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault Sent: Thursday, October 05, 2006 1:31 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy Hey Axton, At least for Solaris, you can run it almost anywhere, even laptops. So the argument that UNIX only runs on expensive hardware does not apply to Solaris at all. I have seen myself Solaris 10 running on laptops, how about that? BTW, here is the hardware compatibility list (HCL) for Solaris 10: http://www.sun.com/bigadmin/hcl/data/sol/ Here is the compatibility list for Solaris 10 on laptops, as incredible as it sounds: http://www.sun.com/bigadmin/hcl/data/sol/systems/views/all_laptops_all_r esults.page1.html Guillaume From: Action Request System discussion list(ARSList) on behalf of Axton Grams Sent: Wed 10/04/06 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. __ _ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
James, Please read my comment once more... -- Jarl On 10/5/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote: ** Jarl: Don't remove any of them. They are the Solaris equivelent of a .dll file. James Mckenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Thursday, October 05, 2006 3:29 AM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy On 10/5/06, Joe DeSouza [EMAIL PROTECTED] wrote: snip Another big advantage is that you are very less likely to find a file on a UNIX installation where you do not have a clue what it is there for... Try explaining the presense of all those dll files on Windows. Chances your answer to why a particular dll file is present is 'I dont know - it seems to work so I guess just let it be there..' I think you can say the same for Solaris as well. I found 5477 .so files on my server, and does not have clue what most of them do. -- Jarl ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
Title: RE: Advantages/Disadvantages between platforms running Remedy ** Jarl: I got the comment. I was trying my hand at humor Here is what happened: Customer calls in complaining about a lack of hard drive space. Tier one level help desk personnel tries to locate source of large amount of files. Customer advises problem solved. They deleted a directory called Windows The same thing has happened with UNIX systems. In any case, it is really hard to discover where all of those .dll/.so/.lib files come from unless you actually built the program (I work with OpenOffice.org and you should see the number of files it creates.) And it is fun when you have one version of a file in one location but the version being used is in another. James McKenzie -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng Sent: Thursday, October 05, 2006 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy James, Please read my comment once more... -- Jarl On 10/5/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote: ** Jarl: Don't remove any of them. They are the Solaris equivelent of a .dll file. James Mckenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng Sent: Thursday, October 05, 2006 3:29 AM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy On 10/5/06, Joe DeSouza [EMAIL PROTECTED] wrote: snip Another big advantage is that you are very less likely to find a file on a UNIX installation where you do not have a clue what it is there for... Try explaining the presense of all those dll files on Windows. Chances your answer to why a particular dll file is present is 'I dont know - it seems to work so I guess just let it be there..' I think you can say the same for Solaris as well. I found 5477 .so files on my server, and does not have clue what most of them do. -- Jarl __ _ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
Yep, it's just atypical to see that in a corporate production environment. Axton Grams On 10/5/06, Guillaume Rheault [EMAIL PROTECTED] wrote: Hey Axton, At least for Solaris, you can run it almost anywhere, even laptops. So the argument that UNIX only runs on expensive hardware does not apply to Solaris at all. I have seen myself Solaris 10 running on laptops, how about that? BTW, here is the hardware compatibility list (HCL) for Solaris 10: http://www.sun.com/bigadmin/hcl/data/sol/ Here is the compatibility list for Solaris 10 on laptops, as incredible as it sounds: http://www.sun.com/bigadmin/hcl/data/sol/systems/views/all_laptops_all_results.page1.html Guillaume From: Action Request System discussion list(ARSList) on behalf of Axton Grams Sent: Wed 10/04/06 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
Title: Re: Advantages/Disadvantages between platforms running Remedy ** Hey Curtis, I know ARS does not run on Solaris on Intel or AMD, but it should. Since it ARS already runs on Linux, it should not be too hard to port it to Solaris. Of course, porting it means supporting it, and if the market is not ready, it's not cost justifiable. So that's the bad news. My point is many people have many old conceptions about UNIX and Windows, and most of these misconceptions are obsolete. For instance, you have a misconception that SPARC hardware is expensive. I believe the entry level SPARC server is the V125, and it is priced at $2,195.00. Do you consider that expensive? http://www.sun.com/servers/entry/v125/ My point is things are changing very rapidly in the OS/hardware market and the misconceptions need to be adjusted accordingly. Guillaume From: Action Request System discussion list(ARSList) on behalf of Curtis GallantSent: Thu 10/05/06 1:48 PMTo: arslist@ARSLIST.ORGSubject: Re: Advantages/Disadvantages between platforms running Remedy Hey Guillaume,I agree, in my oppinion Unix is a much better platform for productionsystems but your argument belows is not completely accurate in allsituations, yes Solaris 10 X86 can run on a multitude of cheaphardware/laptops but in relation to AR System itself, it has not beenported to Solaris X86 and from my conversations with BMC will notanytime soon unless more people start requesting and sending in businesscases as I did. AR System will only run on the Sparc version of Solarisrunning on native Sparc hardware which locks us into expensive (but veryrobust) hardware.The day I can have Solaris X86 on my laptop with a full AR Systemrunning would be a good day ;)Cheers,Curtis Gallant-Original Message-From: Action Request System discussion list(ARSList)[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume RheaultSent: Thursday, October 05, 2006 1:31 PMTo: arslist@ARSLIST.ORGSubject: Re: Advantages/Disadvantages between platforms running RemedyHey Axton,At least for Solaris, you can run it almost anywhere, even laptops. Sothe argument that UNIX only runs on expensive hardware does not apply toSolaris at all.I have seen myself Solaris 10 running on laptops, how about that?BTW, here is the hardware compatibility list (HCL) for Solaris 10:http://www.sun.com/bigadmin/hcl/data/sol/Here is the compatibility list for Solaris 10 on laptops, as incredibleas it sounds:http://www.sun.com/bigadmin/hcl/data/sol/systems/views/all_laptops_all_results.page1.htmlGuillaumeFrom: Action Request System discussion list(ARSList) on behalf of AxtonGramsSent: Wed 10/04/06 6:18 PMTo: arslist@ARSLIST.ORGSubject: Re: Advantages/Disadvantages between platforms running RemedyMSSQL Advantages:- Case insensitiveMS OS Disadvantages:- When things break a reboot is in order, when things really break arebuild is in order- c api development typically requires purchasing an MS compiler andlearning an MS tool- Open software sometimes has trouble working properly/reliably and issubject to breaking with MS updatesUNIX Advantages:- people proficient in unix/linux can actually investigate and resolveissues- Open software usually worksUNIX Disadvantages:- expensive hardwareLinux/MS Advantages:- cheap hardwareSome questions to ask that I can't answer:- Is clustering more robust in unix/linux environment?Apart from a technological standpoint, there are other things toconsider:- what skills are at your disposal in your organization?- what skills do your remedy people have?Axton GramsScott Neeb wrote: We have an initiative at my work entitled "Why Not Microsoft?". We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. __ _ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org___UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org___UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org___UNSUBSCRIBE or access ARSlist Archives at http://www
Re: Advantages/Disadvantages between platforms running Remedy
Soapbox Were they all in the same folder? (like Windows or Windows\System ;) /Soapbox -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng Sent: Thursday, October 05, 2006 5:29 AM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy On 10/5/06, Joe DeSouza [EMAIL PROTECTED] wrote: snip Another big advantage is that you are very less likely to find a file on a UNIX installation where you do not have a clue what it is there for... Try explaining the presense of all those dll files on Windows. Chances your answer to why a particular dll file is present is 'I dont know - it seems to work so I guess just let it be there..' I think you can say the same for Solaris as well. I found 5477 .so files on my server, and does not have clue what most of them do. -- Jarl ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
I do not consider that expensive, but I don't consider it capable of handling most Remedy environments either. Look at the v445 with 4x1.6ghz w/ 8gb mem at 26k USD. I do consider that expensive in comparison to a DL585 with 4x2ghz AMD Opteron's with 8gb memory at 12k. I'm sure there are comparably priced Sun branded AMD boxes, but the Sun hardware is still expensive in comparison. Axton Grams On 10/5/06, Guillaume Rheault [EMAIL PROTECTED] wrote: ** Hey Curtis, I know ARS does not run on Solaris on Intel or AMD, but it should. Since it ARS already runs on Linux, it should not be too hard to port it to Solaris. Of course, porting it means supporting it, and if the market is not ready, it's not cost justifiable. So that's the bad news. My point is many people have many old conceptions about UNIX and Windows, and most of these misconceptions are obsolete. For instance, you have a misconception that SPARC hardware is expensive. I believe the entry level SPARC server is the V125, and it is priced at $2,195.00. Do you consider that expensive? http://www.sun.com/servers/entry/v125/ My point is things are changing very rapidly in the OS/hardware market and the misconceptions need to be adjusted accordingly. Guillaume From: Action Request System discussion list(ARSList) on behalf of Curtis Gallant Sent: Thu 10/05/06 1:48 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy Hey Guillaume, I agree, in my oppinion Unix is a much better platform for production systems but your argument belows is not completely accurate in all situations, yes Solaris 10 X86 can run on a multitude of cheap hardware/laptops but in relation to AR System itself, it has not been ported to Solaris X86 and from my conversations with BMC will not anytime soon unless more people start requesting and sending in business cases as I did. AR System will only run on the Sparc version of Solaris running on native Sparc hardware which locks us into expensive (but very robust) hardware. The day I can have Solaris X86 on my laptop with a full AR System running would be a good day ;) Cheers, Curtis Gallant -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault Sent: Thursday, October 05, 2006 1:31 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy Hey Axton, At least for Solaris, you can run it almost anywhere, even laptops. So the argument that UNIX only runs on expensive hardware does not apply to Solaris at all. I have seen myself Solaris 10 running on laptops, how about that? BTW, here is the hardware compatibility list (HCL) for Solaris 10: http://www.sun.com/bigadmin/hcl/data/sol/ Here is the compatibility list for Solaris 10 on laptops, as incredible as it sounds: http://www.sun.com/bigadmin/hcl/data/sol/systems/views/all_laptops_all_r esults.page1.html Guillaume From: Action Request System discussion list(ARSList) on behalf of Axton Grams Sent: Wed 10/04/06 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. __ _ UNSUBSCRIBE or access ARSlist Archives at http
Re: Advantages/Disadvantages between platforms running Remedy
I agree with you. However, even $14,000 should not be the main decisive factor on choosing or migrating to a specific environment, for most companies running Remedy, except for the small shops, that anyway cannot afford Remedy in the first place. As time goes by, the price difference will be even smaller, so the next time somebody asks the same question, and somebody will, the price difference may be $5,000. In the end, this whole discussion boils down to having the right in-house skills and making sure whatever environment is chosen, that is configured and tuned appropriately. Guillaume From: Action Request System discussion list(ARSList) on behalf of Axton Sent: Thu 10/05/06 2:50 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy I do not consider that expensive, but I don't consider it capable of handling most Remedy environments either. Look at the v445 with 4x1.6ghz w/ 8gb mem at 26k USD. I do consider that expensive in comparison to a DL585 with 4x2ghz AMD Opteron's with 8gb memory at 12k. I'm sure there are comparably priced Sun branded AMD boxes, but the Sun hardware is still expensive in comparison. Axton Grams On 10/5/06, Guillaume Rheault [EMAIL PROTECTED] wrote: ** Hey Curtis, I know ARS does not run on Solaris on Intel or AMD, but it should. Since it ARS already runs on Linux, it should not be too hard to port it to Solaris. Of course, porting it means supporting it, and if the market is not ready, it's not cost justifiable. So that's the bad news. My point is many people have many old conceptions about UNIX and Windows, and most of these misconceptions are obsolete. For instance, you have a misconception that SPARC hardware is expensive. I believe the entry level SPARC server is the V125, and it is priced at $2,195.00. Do you consider that expensive? http://www.sun.com/servers/entry/v125/ My point is things are changing very rapidly in the OS/hardware market and the misconceptions need to be adjusted accordingly. Guillaume From: Action Request System discussion list(ARSList) on behalf of Curtis Gallant Sent: Thu 10/05/06 1:48 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy Hey Guillaume, I agree, in my oppinion Unix is a much better platform for production systems but your argument belows is not completely accurate in all situations, yes Solaris 10 X86 can run on a multitude of cheap hardware/laptops but in relation to AR System itself, it has not been ported to Solaris X86 and from my conversations with BMC will not anytime soon unless more people start requesting and sending in business cases as I did. AR System will only run on the Sparc version of Solaris running on native Sparc hardware which locks us into expensive (but very robust) hardware. The day I can have Solaris X86 on my laptop with a full AR System running would be a good day ;) Cheers, Curtis Gallant -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault Sent: Thursday, October 05, 2006 1:31 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy Hey Axton, At least for Solaris, you can run it almost anywhere, even laptops. So the argument that UNIX only runs on expensive hardware does not apply to Solaris at all. I have seen myself Solaris 10 running on laptops, how about that? BTW, here is the hardware compatibility list (HCL) for Solaris 10: http://www.sun.com/bigadmin/hcl/data/sol/ Here is the compatibility list for Solaris 10 on laptops, as incredible as it sounds: http://www.sun.com/bigadmin/hcl/data/sol/systems/views/all_laptops_all_r esults.page1.html Guillaume From: Action Request System discussion list(ARSList) on behalf of Axton Grams Sent: Wed 10/04/06 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: Advantages/Disadvantages between platforms running Remedy MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people
Advantages/Disadvantages between platforms running Remedy
We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
** Biggest advantage on UNIX - whenand if something goes wrong, most scripts are user readable - such as the startup scripts etc, so its easier for a well informed UNIX admin with Remedy knowledge to poke around and bring the system back up again... A similar situation in UNIX, you might more than likely consider the option of reinstalling. Another big advantage is that you are veryless likely to find a file on a UNIX installation where you do not have a clue what it is there for... Try explaining the presense of all those dll files on Windows. Chances your answer to whya particular dll file is present is 'I dont know - it seems to work so I guess just let it be there..' I could go on... Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. - Original Message From: Scott Neeb [EMAIL PROTECTED]To: arslist@ARSLIST.ORGSent: Wednesday, October 4, 2006 5:38:50 PMSubject: Advantages/Disadvantages between platforms running Remedy We have an initiative at my work entitled "Why Not Microsoft?".We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform.We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move.They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server.I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem.Thanks in advance. __20060125___This posting was submitted with HTML in it___
Re: Advantages/Disadvantages between platforms running Remedy
One thin I have noticed on windows 2k server, it needs rebooting during normal operations, it is more like SOP (this is just what I have seen. Also, things disappear (ie: dlls)) or they get corrupted. We are now on UNIX all the way around (DB,Application, Web) and I have yet to reboot or touch the machines in over 1 year. *Rocky* Rocky Rockwell eMA Team – Remedy Developer [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Ph#1: 214-567-8874 Ph#2: 325-884-1263 Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
MSSQL Advantages: - Case insensitive MS OS Disadvantages: - When things break a reboot is in order, when things really break a rebuild is in order - c api development typically requires purchasing an MS compiler and learning an MS tool - Open software sometimes has trouble working properly/reliably and is subject to breaking with MS updates UNIX Advantages: - people proficient in unix/linux can actually investigate and resolve issues - Open software usually works UNIX Disadvantages: - expensive hardware Linux/MS Advantages: - cheap hardware Some questions to ask that I can't answer: - Is clustering more robust in unix/linux environment? Apart from a technological standpoint, there are other things to consider: - what skills are at your disposal in your organization? - what skills do your remedy people have? Axton Grams Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running Remedy on UNIX/Oracle as compared to Windows/SQL Server. I haven't seen any documentation or user comments anywhere on the internet, so I was wondering if any of you have any prior experience with this type of move, and if you've seen any advantages or disadvantages to this type of move as it relates to the ARSystem. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Advantages/Disadvantages between platforms running Remedy
On SQL Server vs. Oracle - Oracle scales better. Consider for a moment that most of Microsoft's vision for SQL Server is on a quad processor box or less. Over 90% of SQL Server installations have four or less processors. Anything over 8 processors and your looking at Windows DataCenter which has an additional cost to it. Oracle, on the other hand, has been committed to SMP for quite some time, and can scale better. Oracle can run on 'the big iron' as well as the smaller DL380 that you have stuck over in the dusty server rack that nobody has visited in a year. Oracle typically delivers a higher TPM count then SQL Server. Now, I admit that this is somewhat subjective and depends upon which set of comparisons (and which vendor wrote them) you read, but... Commitment is something else that should be considered. If you are planning to run SQL Server, you are committed to the Windows platform - period. If you use Oracle, you have freedom to choose - and you can migrate if you need to at later date with far more ease. In my experience, Oracle is the database of choice for larger scale implementations that are expected to get pounded on. SQL Server installations typically are the ones that can take some down time for reboots and 'hot fix' and 'service pack' applications. I am sure that there are exceptions out there, but this is what I have seen. On Windows vs. Linux/Unix/*Nix du Jour - Unix based operating systems are available in a variety of flavors. One of these flavors might fit your specific environment a bit better than another, so you have some room to investigate (aka Solaris on Sun hardware vs Enterprise Linux on an Intel/Xeon box). Windows, on the other hand, is - well - Windows. Windows runs on x86 based Intel or psuedo Intel systems. (There once was a verion of NT that ran on Alpha systems, but that went the way of the do-do bird) With the exception of the 64 bit processors, and perhaps the version that they tried to run on the mainframe systems, does Windows run on anything else? Longevity of an operating system is something that should be considered as well. In the Microsoft world, the customer is expected to upgrade. Windows NT4 was end-of-lifed, was it not? Windows 2000 is not that far behind. There are no more 'service packs' for it. Now this sort of situation is going to make maintaining the platform difficult, so, as a customer, you are effectively pushed to the new 2003 platform. Unix however, is different. On a unix platform, you are free to upgrade individual components of the operating system as needed. For example, if the SSH server that you are using has a known vulnerability, it's possible to replace it. You can do this same thing with other key components of the operating system. It's not something that is 'integrated' into the operating system. (If you did not have to upgrade your webserver because IIS 4 was not being maintained - would you? Is it possible to upgrade IIS on Windows NT4 to IIS 6? - Sounds strange, doesn't it?) If someone is considering migrating from Unix to Windows, I would think twice. Now I am not saying this to be difficult, or to slam one or the other, or even debate which is technically more 'superior'. There are a number of studies out there which do this equally well in one way or the other. What I am trying to say is that you're the one holding the paint can, it would be wise to make sure that there is a clear path to that door, rather than getting comfy in the corner. If your call center, or user base is going to grow, or if your going to be integrating other systems into your installation, these are considerations that need to be planned for before you migrate. The question should not be 'Why not Microsoft?' but rather 'what is the time, expense, and pain of the migration actually going to return?' If your answer is 'it's going to be easier to manage with tool X' or some sort of variant thereof, you're probably going through the motions for the wrong reason. Just my thoughts. On Wed, 4 Oct 2006, Rocky Rockwell wrote: One thin I have noticed on windows 2k server, it needs rebooting during normal operations, it is more like SOP (this is just what I have seen. Also, things disappear (ie: dlls)) or they get corrupted. We are now on UNIX all the way around (DB,Application, Web) and I have yet to reboot or touch the machines in over 1 year. *Rocky* Rocky Rockwell eMA Team – Remedy Developer [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Ph#1: 214-567-8874 Ph#2: 325-884-1263 Scott Neeb wrote: We have an initiative at my work entitled Why Not Microsoft?. We're supposed to ask ourselves at critical application milestones if we should contemplate moving Remedy to the Windows platform. We currently reside on UNIX with an Oracle database, so Remedy is always being evaluated as a candidate for the move. They asked me today if there are any advantages/disadvantages between running
