Re: Developer Studio Question
That's true.. I didn't think of that. I do that too sub consciously. Its useful to even see fields that are not in view on any of the view.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad Sent: Monday, July 08, 2013 8:26 PM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio Question ** I use the outline mode in the field list to work with fields that are buried. Sometimes it can be a bit of a pain, admittedly. But essentially, what I do is select the field in the form view, then look for the field underneath it in outline view. From there I can usually right click/add overlay and edit the properties. I use the outline view because fields with the same parent - whether it's a panel, a tab, or whatnot will all be grouped together. There are a few buttons at the top of the field list that let you pick between views. On Mon, Jul 8, 2013 at 4:39 PM, Joe D'Souza jdso...@shyle.net wrote: ** I have not yet started any work with 8.x but if its quite similar to 7.6.04 which I believe it is with the exception of a few new features, then that is the only way to go, Yes it's a long road home, but I guess that's the only road home if you want to leverage the use of overlays as the only other way would be to not use overlays and do stuff in the base mode - which for many good reasons is not the way to go. Your studio will prevent you from doing anything to that field when in the best practice mode, to protect that fields 'unmodified' properties. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Monday, July 08, 2013 6:44 PM To: arslist@ARSLIST.ORG Subject: Developer Studio Question ** Hello, ARS 8.1 / SRM 8.1 I have a question on how best to do something with Dev Studio. On the SRS:ServiceRequestConsole form, there is a panel field for the Cart Review stuff. This panel field is on top of other fields that I want to edit. Is there an easy way to temporarily hide that panel in Dev Studio so that I can work with the fields underneath it? I know I can add the cart panel to the view overlay, push the panel to the back layer, change the fields I want, then bring the cart panel back or remove it from the overlay. That seems really cumbersome. Is there a better way? Thanks, Thad ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Developer Studio Issue
Hi All, This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio. Has anyone seen this? If so what would be the corrective action? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 [cid:image001.gif@01CE6116.9CC95CA0] This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: Developer Studio Issue
Try creating a new workspace? On Tue, Jun 4, 2013 at 10:00 AM, Brittain, Mark mbritt...@navisite.comwrote: ** Hi All, ** ** This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. ** ** I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio……… ** ** Has anyone seen this? If so what would be the corrective action? ** ** ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company*** mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 [image: email-Logo-031813] ** ** -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio Issue
Look at your environment variables. I had this issues when I had both 32 bit and 64 bit java installed. In your environment variables, you need to modify the PATH variable to ensure the 32 bit java JRE path is listed before the 64 bit JRE path. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, June 04, 2013 10:00 AM To: arslist@ARSLIST.ORG Subject: Developer Studio Issue ** Hi All, This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio. Has anyone seen this? If so what would be the corrective action? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com mailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 email-Logo-031813 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio Issue
When I see 'could not install' messages I tend to assume the tool is broken in ways that aren't worth trying to figure out unless you are someone responsible for the install packages for BMC. I would just remove the app and install it again, though I would use SP4 instead. Focus on why things won't install right. -al -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, June 04, 2013 9:00 AM To: arslist@ARSLIST.ORG Subject: Developer Studio Issue ** Hi All, This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio... Has anyone seen this? If so what would be the corrective action? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com mailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 email-Logo-031813 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years smime.p7s Description: S/MIME cryptographic signature
Re: Developer Studio Issue
Hi, please check the Java version, which you are using, Beside side, check JAVA_HOME system variable and the PATH variable. Cheers Tristan ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
RESOLVED: Developer Studio Issue
First time I deleted the workspace directory and but that did not removed my preferences as stated in the guide. So the issue persisted. Then I created a new workspace in the My Documents directory and all works fine. Days like this I wish for 6.3. Thanks Lj From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, June 04, 2013 12:03 PM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio Issue ** Try creating a new workspace? On Tue, Jun 4, 2013 at 10:00 AM, Brittain, Mark mbritt...@navisite.commailto:mbritt...@navisite.com wrote: ** Hi All, This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio. Has anyone seen this? If so what would be the corrective action? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: RESOLVED: Developer Studio Issue
You must have had some sort of a permissions issue or something like that on the original workspace. Did you check to see if the OS user you are logged in as while using the DS has both read/write access to that directory? Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, June 04, 2013 2:35 PM To: arslist@ARSLIST.ORG Subject: RESOLVED: Developer Studio Issue First time I deleted the workspace directory and but that did not removed my preferences as stated in the guide. So the issue persisted. Then I created a new workspace in the My Documents directory and all works fine. Days like this I wish for 6.3. Thanks Lj From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, June 04, 2013 12:03 PM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio Issue ** Try creating a new workspace? On Tue, Jun 4, 2013 at 10:00 AM, Brittain, Mark mbritt...@navisite.com wrote: ** Hi All, This is about as strange as it gets. Today I logged onto my dev server with Studio, selected All Objects Forms. The Forms tab appeared but the pane is blank. Tried this with Active Links, Filters and got the same. Even tried opening an application and got the same. I looked at About Studio Installation Details Configuration View Error Log and see and ton of !MESSAGE Could not install bundle plugins/com.bmc.arsys.studio... Has anyone seen this? If so what would be the corrective action? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Studio 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Takes long time to open flashboard variable Developer studio 8.1
It is a bug. Please get it hot-fixed from support. ~ aniruddha From: abhijit shah [mailto:abhijit.s...@vyomlabs.com] Sent: Saturday, April 26, 2008 12:21 PM Subject: Re: Takes long time to open flashboard variable Developer studio 8.1 ** Hi, After observing I found that all the variable that are accessing form HPD:Help Desk take more than 5 min to open in ARS 8.1 . In 7.6.04 it's working fine. Don't know the reason. Can some one give the reason why it's these variable are taking this much time to open. Regards, Abhijit Shah. On 4/25/2013 6:30 PM, Magnus Blixt - GDM Konsult AB wrote: ** Hi Has anyone else problem to open flashboard variables in Developer studio 8.1? It is not all variables but for example to open HPD:INC:KPI_ServiceDesk takes for me about 10 minutes. /Magnus Blixt _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Takes long time to open flashboard variable Developer studio 8.1
Hi, After observing I found that all the variable that are accessing form HPD:Help Desk take more than 5 min to open in ARS 8.1 . In 7.6.04 it's working fine. Don't know the reason. Can some one give the reason why it's these variable are taking this much time to open. Regards, Abhijit Shah. On 4/25/2013 6:30 PM, Magnus Blixt - GDM Konsult AB wrote: ** Hi Has anyone else problem to open flashboard variables in Developer studio 8.1? It is not all variables but for example to open HPD:INC:KPI_ServiceDesk takes for me about 10 minutes. /Magnus Blixt _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Takes long time to open flashboard variable Developer studio 8.1
Hi Has anyone else problem to open flashboard variables in Developer studio 8.1? It is not all variables but for example to open HPD:INC:KPI_ServiceDesk takes for me about 10 minutes. /Magnus Blixt ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Takes long time to open flashboard variable Developer studio 8.1
Hi, I have tried to open HPD:INC:KPI_ServiceDesk this flash board variable in Developer studio 8.1 but it takes more than 10 min. Other flash board variables are opening fine. Regards, -Rajkumar Padole. Date: Thu, 25 Apr 2013 13:00:24 + From: magnus.bl...@gdm.se Subject: Takes long time to open flashboard variable Developer studio 8.1 To: arslist@ARSLIST.ORG ** Hi Has anyone else problem to open flashboard variables in Developer studio 8.1? It is not all variables but for example to open HPD:INC:KPI_ServiceDesk takes for me about 10 minutes. /Magnus Blixt _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Keyboard Shortcuts in Developer Studio
Happy March everybody. Here is a link to the main Dev Studio document on the BMC Communities: Developer Studio Tips and Trickshttps://communities.bmc.com/communities/docs/DOC-21662 . We have more content that we'll be adding as well. If you have a tip or trick add a comment to start a dialog or just go ahead and update the appropriate document with your knowledge. Jason On Wed, Jan 23, 2013 at 10:39 PM, Jason Miller jason.mil...@gmail.comwrote: Ok, ok. This Dev Studio Tips and Trick topic keeps coming up. It is like being able to use this tool efficiently is important to people :) We were emailing off list earlier this evening and sharing some of our most recent discoveries. Guess it is only fair we let everybody in. Joe/Rod, let's set a date. This way we don't just keep saying it is coming (it has been 3 months already). Is it fair to say we'll publish before the end of Feb? That is a bit over a month. Maybe we can under-promise and over deliver (at with a ver. 1). Jason On Wed, Jan 23, 2013 at 2:00 PM, Joe D'Souza jdso...@shyle.net wrote: It is in the RUG2012 downloads page (which I think is only accessible to those that have access to it - participants). Now that you ask where, I don't think we have anything ready in the Dev Community as yet. Jason was our anchorman with whatever we were collecting so I'll need to circle back with him - maybe its not yet up there as we were still adding content to the document as it was not ready for use without the backup of a live presentation. What we had was good enough for use during a live presentation. So wait up on Jason to reply to this one. I'm not sure where we are at this point. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio -- Information from the mail header --- Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Poster: Joe D'Souza jdso...@shyle.net Organization: Shyle Networks Subject: Re: Keyboard Shortcuts in Developer Studio --- This is a multi-part message in MIME format. --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Look for our (Jason Miller, Rod Harris myself - with some help from Susan Palmer and others) Tips and Tricks on the Dev Studio. We have enlisted some known keyboard shortcuts there. We had a presentation done on RUG 2012, and it should be up there. We intend to continually update this and possibly host a similar presentation next RUG 2013 too.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 10:06 AM To: arslist@ARSLIST.ORG Subject: Keyboard Shortcuts in Developer Studio We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the old administrator tool. Thanks, Roy //SIGNED// ROY ASHCRAFT, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225, DSN 271-8225 roy.ashcraft@offutt.af.mil _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: quoted-printable ** html xmlns:v=3Durn:schemas-microsoft-com:vml = xmlns:o=3Durn:schemas-microsoft-com:office:office = xmlns:w=3Durn:schemas-microsoft-com:office:word = xmlns=3Dhttp://www.w3.org/TR/REC-html40; xmlns:ns0=3Dhttp://schemas.microsoft.com/office/2004/12/omml; head meta http-equiv=3DContent-Type content=3Dtext/html; = charset=3Dus-ascii meta name=3DGenerator content=3DMicrosoft Word 11 (filtered medium) !--[if !mso] style v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML
Re: Keyboard Shortcuts in Developer Studio
A few tips off the top of my head... For those out there who work on several different instances of developer studio... Working lists are defined in workspacedir/WorkingListDefinition.xml It's a very easy to understand XML file. You can copy it between workspaces and machines to have your handy set of working lists available without recreating them manually. There's also the Switch Workspace command in the file menu. That's handy for when you have a few different focus areas. You can have a different set of working lists in each workspace. Window-Preferences is something I don't look at often enough, but it's has a few options in there that are handy. Setting default permissions for objects saves all kinds of time and rarely needs to get changed. QBE match as well. I also uncheck the All Views options for screen objects so I can manage that myself. One thing that had me going for a while was how to move objects around with the keyboard. When you have one selected, hit the period button (.). Once you've done that, you can use the arrow keys to reposition. For finer control, adjust the Keyboard Move Step Size in Window-Preferences. And don't dismiss the built-in help. While there are some areas where it's a little thin, I'm almost always surprised at how helpful the help actually is. When you have a lot of windows open, you can CTRL+SHIFT+E to pop up a switching utility that you can read all the names and select one. You can also hit the Select Clean Editors button and Close Selected Editors to close all of the objects that are saved. And just for grins, try this. Ctrl+3, then type New A It will autocomplete and give you fast access to create a new active link. I don't know when Show Fields Not In View button showed up on the outline list, but that has saved me tons of time. And lastly, I use AutoHotKey http://autohotkey.com to remap my capslock key to CTRL. The three times a year I actually need caps lock, I can disable it temporarily, but you would be surprised how much of a difference a little change like that can make. Thanks, Steve On Fri, Mar 1, 2013 at 1:20 AM, Jason Miller jason.mil...@gmail.com wrote: ** Happy March everybody. Here is a link to the main Dev Studio document on the BMC Communities: Developer Studio Tips and Trickshttps://communities.bmc.com/communities/docs/DOC-21662 . We have more content that we'll be adding as well. If you have a tip or trick add a comment to start a dialog or just go ahead and update the appropriate document with your knowledge. Jason On Wed, Jan 23, 2013 at 10:39 PM, Jason Miller jason.mil...@gmail.comwrote: Ok, ok. This Dev Studio Tips and Trick topic keeps coming up. It is like being able to use this tool efficiently is important to people :) We were emailing off list earlier this evening and sharing some of our most recent discoveries. Guess it is only fair we let everybody in. Joe/Rod, let's set a date. This way we don't just keep saying it is coming (it has been 3 months already). Is it fair to say we'll publish before the end of Feb? That is a bit over a month. Maybe we can under-promise and over deliver (at with a ver. 1). Jason On Wed, Jan 23, 2013 at 2:00 PM, Joe D'Souza jdso...@shyle.net wrote: It is in the RUG2012 downloads page (which I think is only accessible to those that have access to it - participants). Now that you ask where, I don't think we have anything ready in the Dev Community as yet. Jason was our anchorman with whatever we were collecting so I'll need to circle back with him - maybe its not yet up there as we were still adding content to the document as it was not ready for use without the backup of a live presentation. What we had was good enough for use during a live presentation. So wait up on Jason to reply to this one. I'm not sure where we are at this point. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio -- Information from the mail header --- Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Poster: Joe D'Souza jdso...@shyle.net Organization: Shyle Networks Subject: Re: Keyboard Shortcuts in Developer Studio --- This is a multi-part message in MIME
Re: Keyboard Shortcuts in Developer Studio
I use that workspace thingy and sometimes copy them to another PC so I do not need to rebuild another workspace. Cheers _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Steve Kallestad Sent: Friday, March 01, 2013 5:00 AM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio ** A few tips off the top of my head... For those out there who work on several different instances of developer studio... Working lists are defined in workspacedir/WorkingListDefinition.xml It's a very easy to understand XML file. You can copy it between workspaces and machines to have your handy set of working lists available without recreating them manually. There's also the Switch Workspace command in the file menu. That's handy for when you have a few different focus areas. You can have a different set of working lists in each workspace. Window-Preferences is something I don't look at often enough, but it's has a few options in there that are handy. Setting default permissions for objects saves all kinds of time and rarely needs to get changed. QBE match as well. I also uncheck the All Views options for screen objects so I can manage that myself. One thing that had me going for a while was how to move objects around with the keyboard. When you have one selected, hit the period button (.). Once you've done that, you can use the arrow keys to reposition. For finer control, adjust the Keyboard Move Step Size in Window-Preferences. And don't dismiss the built-in help. While there are some areas where it's a little thin, I'm almost always surprised at how helpful the help actually is. When you have a lot of windows open, you can CTRL+SHIFT+E to pop up a switching utility that you can read all the names and select one. You can also hit the Select Clean Editors button and Close Selected Editors to close all of the objects that are saved. And just for grins, try this. Ctrl+3, then type New A It will autocomplete and give you fast access to create a new active link. I don't know when Show Fields Not In View button showed up on the outline list, but that has saved me tons of time. And lastly, I use AutoHotKey http://autohotkey.com to remap my capslock key to CTRL. The three times a year I actually need caps lock, I can disable it temporarily, but you would be surprised how much of a difference a little change like that can make. Thanks, Steve On Fri, Mar 1, 2013 at 1:20 AM, Jason Miller jason.mil...@gmail.com wrote: ** Happy March everybody. Here is a link to the main Dev Studio document on the BMC Communities: Developer https://communities.bmc.com/communities/docs/DOC-21662 Studio Tips and Tricks. We have more content that we'll be adding as well. If you have a tip or trick add a comment to start a dialog or just go ahead and update the appropriate document with your knowledge. Jason On Wed, Jan 23, 2013 at 10:39 PM, Jason Miller jason.mil...@gmail.com wrote: Ok, ok. This Dev Studio Tips and Trick topic keeps coming up. It is like being able to use this tool efficiently is important to people :) We were emailing off list earlier this evening and sharing some of our most recent discoveries. Guess it is only fair we let everybody in. Joe/Rod, let's set a date. This way we don't just keep saying it is coming (it has been 3 months already). Is it fair to say we'll publish before the end of Feb? That is a bit over a month. Maybe we can under-promise and over deliver (at with a ver. 1). Jason On Wed, Jan 23, 2013 at 2:00 PM, Joe D'Souza jdso...@shyle.net wrote: It is in the RUG2012 downloads page (which I think is only accessible to those that have access to it - participants). Now that you ask where, I don't think we have anything ready in the Dev Community as yet. Jason was our anchorman with whatever we were collecting so I'll need to circle back with him - maybe its not yet up there as we were still adding content to the document as it was not ready for use without the backup of a live presentation. What we had was good enough for use during a live presentation. So wait up on Jason to reply to this one. I'm not sure where we are at this point. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio
Re: Keyboard Shortcuts in Developer Studio
Thanks Steve! Some good ones that I'll definitely include. On Fri, Mar 1, 2013 at 1:59 AM, Steve Kallestad st...@tabtonic.com wrote: ** A few tips off the top of my head... For those out there who work on several different instances of developer studio... Working lists are defined in workspacedir/WorkingListDefinition.xml It's a very easy to understand XML file. You can copy it between workspaces and machines to have your handy set of working lists available without recreating them manually. There's also the Switch Workspace command in the file menu. That's handy for when you have a few different focus areas. You can have a different set of working lists in each workspace. Window-Preferences is something I don't look at often enough, but it's has a few options in there that are handy. Setting default permissions for objects saves all kinds of time and rarely needs to get changed. QBE match as well. I also uncheck the All Views options for screen objects so I can manage that myself. One thing that had me going for a while was how to move objects around with the keyboard. When you have one selected, hit the period button (.). Once you've done that, you can use the arrow keys to reposition. For finer control, adjust the Keyboard Move Step Size in Window-Preferences. And don't dismiss the built-in help. While there are some areas where it's a little thin, I'm almost always surprised at how helpful the help actually is. When you have a lot of windows open, you can CTRL+SHIFT+E to pop up a switching utility that you can read all the names and select one. You can also hit the Select Clean Editors button and Close Selected Editors to close all of the objects that are saved. And just for grins, try this. Ctrl+3, then type New A It will autocomplete and give you fast access to create a new active link. I don't know when Show Fields Not In View button showed up on the outline list, but that has saved me tons of time. And lastly, I use AutoHotKey http://autohotkey.com to remap my capslock key to CTRL. The three times a year I actually need caps lock, I can disable it temporarily, but you would be surprised how much of a difference a little change like that can make. Thanks, Steve On Fri, Mar 1, 2013 at 1:20 AM, Jason Miller jason.mil...@gmail.comwrote: ** Happy March everybody. Here is a link to the main Dev Studio document on the BMC Communities: Developer Studio Tips and Trickshttps://communities.bmc.com/communities/docs/DOC-21662 . We have more content that we'll be adding as well. If you have a tip or trick add a comment to start a dialog or just go ahead and update the appropriate document with your knowledge. Jason On Wed, Jan 23, 2013 at 10:39 PM, Jason Miller jason.mil...@gmail.comwrote: Ok, ok. This Dev Studio Tips and Trick topic keeps coming up. It is like being able to use this tool efficiently is important to people :) We were emailing off list earlier this evening and sharing some of our most recent discoveries. Guess it is only fair we let everybody in. Joe/Rod, let's set a date. This way we don't just keep saying it is coming (it has been 3 months already). Is it fair to say we'll publish before the end of Feb? That is a bit over a month. Maybe we can under-promise and over deliver (at with a ver. 1). Jason On Wed, Jan 23, 2013 at 2:00 PM, Joe D'Souza jdso...@shyle.net wrote: It is in the RUG2012 downloads page (which I think is only accessible to those that have access to it - participants). Now that you ask where, I don't think we have anything ready in the Dev Community as yet. Jason was our anchorman with whatever we were collecting so I'll need to circle back with him - maybe its not yet up there as we were still adding content to the document as it was not ready for use without the backup of a live presentation. What we had was good enough for use during a live presentation. So wait up on Jason to reply to this one. I'm not sure where we are at this point. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio -- Information from the mail header --- Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Poster: Joe D'Souza jdso...@shyle.net Organization: Shyle
Developer Studio issue
Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Mark, Ensure to update your Path statement and check any property files in your dev studio directory for references to the old location. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 10:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com mailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Have a look for a file called devstudio.ini in the same directory as the devstudio.exe - the path to javaw.exe is in this file and probably needs to be changed - eg mine has; -vm c:\Program Files (x86)\Java\jre7\bin\javaw.exe -vmargs -Xms64m -Xmx512m Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: 27 February 2013 17:55 To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
We have been using symbolic links and pointing installers to those instead of the actual Java install directories. Similar to what you said about installing to ../jre instead of ../jre7 or ../jre6. We let the installer installed in the path it wants (except for changing to D:) and then created a ../jre and/or ../jdk symbolic link. If we update Java from 6 to 7 we just need to update the symlink. Windows example: mklink /J D:\Program Files\Java\jre D:\Program Files\Java\jre7 It creates a junction (like a shortcut that apps can use) called D:\Program Files\Java\jre that points to the jre7 directory. Here is output of Dir from one of our systems: Directory of d:\Program Files\Java 02/21/2013 10:45 PMDIR . 02/21/2013 10:45 PMDIR .. 02/21/2013 10:45 PMJUNCTION *jdk *[D:\Program Files\Java\jdk1.7.0_13] 02/21/2013 10:46 PMDIR jdk1.7.0_13 02/21/2013 10:45 PMJUNCTION *jre *[D:\Program Files\Java\jre7] 02/21/2013 10:43 PMDIR jre7 In Mark's case a quick the following should provide a quick fix (assuming MS Vista/server 2008 or greater): mklink /J D:\Program Files\Java\jre6 D:\Program Files\Java\jre7 Jason On Wed, Feb 27, 2013 at 9:54 AM, Rick Westbrock rwestbr...@qmxs.com wrote: ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn’t stranded without my tools. I don’t know what the root cause of the issue is and I quickly gave up searching my registry for “jre6” as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it’s still looking for that jre6 path for some reason. I may n ** ** I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn’t cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. ** ** -Rick ___ Rick Westbrock QMX Support Services ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark *Sent:* Wednesday, February 27, 2013 9:48 AM *To:* arslist@ARSLIST.ORG *Subject:* Developer Studio issue ** ** ** Hi All, ** ** I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe ** ** So do I have to de-install/reinstall studio or something else to get up and running again. ** ** Developer 7.6.04 SP3 AR Server 7.6.04 SP3 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company* mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ** ** ** ** -- This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
RESOLVED: Developer Studio issue
Thanks everyone for the quick response and suggestions. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Walters, Mark Sent: Wednesday, February 27, 2013 1:03 PM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** Have a look for a file called devstudio.ini in the same directory as the devstudio.exe - the path to javaw.exe is in this file and probably needs to be changed - eg mine has; -vm c:\Program Files (x86)\Java\jre7\bin\javaw.exe -vmargs -Xms64m -Xmx512m Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: 27 February 2013 17:55 To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Developer Studio issue
Great tip Jason, I've used hard and soft links in Linux before but hadn't done so in Windows before today. I was able to create both the junction you suggested as well as one joining jre6 to jre7 so that any existing programs that insist on looking for jre6 can work and I can still let Java install to its default directory. Now when version 8 rolls around I just need to update those two junctions and I should be good to go. I also remembered that the Data Import tool stopped working with the same error for not being able to find the jre6 path on my machine. I had updated my path variable as well as the ini file for Data Import as well so who knows where the pointer to jre6 is buried for these programs. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, February 27, 2013 10:11 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** We have been using symbolic links and pointing installers to those instead of the actual Java install directories. Similar to what you said about installing to ../jre instead of ../jre7 or ../jre6. We let the installer installed in the path it wants (except for changing to D:) and then created a ../jre and/or ../jdk symbolic link. If we update Java from 6 to 7 we just need to update the symlink. Windows example: mklink /J D:\Program Files\Java\jre D:\Program Files\Java\jre7 It creates a junction (like a shortcut that apps can use) called D:\Program Files\Java\jre that points to the jre7 directory. Here is output of Dir from one of our systems: Directory of d:\Program Files\Java 02/21/2013 10:45 PMDIR . 02/21/2013 10:45 PMDIR .. 02/21/2013 10:45 PMJUNCTION jdk [D:\Program Files\Java\jdk1.7.0_13] 02/21/2013 10:46 PMDIR jdk1.7.0_13 02/21/2013 10:45 PMJUNCTION jre [D:\Program Files\Java\jre7] 02/21/2013 10:43 PMDIR jre7 In Mark's case a quick the following should provide a quick fix (assuming MS Vista/server 2008 or greater): mklink /J D:\Program Files\Java\jre6 D:\Program Files\Java\jre7 Jason On Wed, Feb 27, 2013 at 9:54 AM, Rick Westbrock rwestbr...@qmxs.com wrote: ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 tel:315-453-2912%20x5335 Mobile: 315-882.5360 _ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers
Re: Developer Studio issue
You got to give your JVM more startup and max memory too. You need to bump up those values to at least double of those default installed values. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Walters, Mark Sent: Wednesday, February 27, 2013 1:03 PM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue Have a look for a file called devstudio.ini in the same directory as the devstudio.exe - the path to javaw.exe is in this file and probably needs to be changed - eg mine has; -vm c:\Program Files (x86)\Java\jre7\bin\javaw.exe -vmargs -Xms64m -Xmx512m Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: 27 February 2013 17:55 To: arslist@ARSLIST.ORG Subject: Re: Developer Studio issue ** Funny, I had the same issue last week. I had to uninstall Java 6 to meet security requirement but even after modifying the config file for Dev Studio it was still looking for that jre6 directory. I ended up uninstalling Java 7 and re-installing it to the jr6 directory as a quick fix so that I wasn't stranded without my tools. I don't know what the root cause of the issue is and I quickly gave up searching my registry for jre6 as it was in a large number of entries. I had even tried reinstalling Dev Studio after removing Java 6 but it's still looking for that jre6 path for some reason. I may n I have co-workers who had initially installed Java to a jre directory (no version number) so that version upgrades wouldn't cause such an issue. I think maybe to get a long-term solution I will need to install Java 7 to C:\Program Files\Java\jre\ then uninstall Dev Studio, reboot, then install Dev Studio again to see if that helps. -Rick ___ Rick Westbrock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, February 27, 2013 9:48 AM To: arslist@ARSLIST.ORG Subject: Developer Studio issue ** Hi All, I hope there is an easy fix for this one. Today I updated java and not Studio does not load. The error I get is no JVM found after searching the following locations: C:\Program Files\Java\jres6\bin\javaw.exe. When I went looking for the file I found in C:\Program Files\Java\jres7\bin\javaw.exe So do I have to de-install/reinstall studio or something else to get up and running again. Developer 7.6.04 SP3 AR Server 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Keyboard Shortcuts in Developer Studio
A February deadline works for me. I am close to CA time (being at Alaska) for 3 weeks of the month AND on CA time even when back home in NJ on the 4th week so I can work with my current customer on their schedule - so whatever weekend schedule works for Jason should work for me. Rod, what would work best for you? Your inputs are invaluable and we would like you to be able to participate in any discussions that we plan to have as a group. I do not mind a weekend with one small clause - I'd like to make good use of twilight / daylight hours whilst here engaging in my hobbies with photography and trekking that I used to do years ago when in college whilst in Alaska. These mountains look super inviting so don't blame me. Also thinking of renting snow bikes one of these weekends - I heard you get them here downtown. I've noticed quite a few people riding bikes even in snow and ice (I'm not kidding) and I'd be damned if I leave this place without trying it! It's quite fascinating to see them snow bikers when its so slippery, so I really would love to see how a snow bicycle can handle that! Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, January 24, 2013 1:39 AM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio ** Ok, ok. This Dev Studio Tips and Trick topic keeps coming up. It is like being able to use this tool efficiently is important to people :) We were emailing off list earlier this evening and sharing some of our most recent discoveries. Guess it is only fair we let everybody in. Joe/Rod, let's set a date. This way we don't just keep saying it is coming (it has been 3 months already). Is it fair to say we'll publish before the end of Feb? That is a bit over a month. Maybe we can under-promise and over deliver (at with a ver. 1). Jason On Wed, Jan 23, 2013 at 2:00 PM, Joe D'Souza jdso...@shyle.net wrote: It is in the RUG2012 downloads page (which I think is only accessible to those that have access to it - participants). Now that you ask where, I don't think we have anything ready in the Dev Community as yet. Jason was our anchorman with whatever we were collecting so I'll need to circle back with him - maybe its not yet up there as we were still adding content to the document as it was not ready for use without the backup of a live presentation. What we had was good enough for use during a live presentation. So wait up on Jason to reply to this one. I'm not sure where we are at this point. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio -- Information from the mail header --- Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Poster: Joe D'Souza jdso...@shyle.net Organization: Shyle Networks Subject: Re: Keyboard Shortcuts in Developer Studio --- This is a multi-part message in MIME format. --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Look for our (Jason Miller, Rod Harris myself - with some help from Susan Palmer and others) Tips and Tricks on the Dev Studio. We have enlisted some known keyboard shortcuts there. We had a presentation done on RUG 2012, and it should be up there. We intend to continually update this and possibly host a similar presentation next RUG 2013 too.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 10:06 AM To: arslist@ARSLIST.ORG Subject: Keyboard Shortcuts in Developer Studio We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the old administrator tool. Thanks, Roy //SIGNED// ROY ASHCRAFT, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225 tel:%28402%29%20294-8225 , DSN 271-8225 roy.ashcraft@offutt.af.mil _ARSlist: Where the Answers Are and have been for 20 years_
Keyboard Shortcuts in Developer Studio
We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the old administrator tool. Thanks, Roy //SIGNED// ROY ASHCRAFT, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225, DSN 271-8225 roy.ashcraft@offutt.af.mil ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years smime.p7s Description: S/MIME cryptographic signature
Re: Keyboard Shortcuts in Developer Studio
Look for our (Jason Miller, Rod Harris myself - with some help from Susan Palmer and others) Tips and Tricks on the Dev Studio. We have enlisted some known keyboard shortcuts there. We had a presentation done on RUG 2012, and it should be up there. We intend to continually update this and possibly host a similar presentation next RUG 2013 too.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 10:06 AM To: arslist@ARSLIST.ORG Subject: Keyboard Shortcuts in Developer Studio We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the old administrator tool. Thanks, Roy //SIGNED// ROY ASHCRAFT, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225, DSN 271-8225 roy.ashcraft@offutt.af.mil _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Keyboard Shortcuts in Developer Studio
Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio -- Information from the mail header --- Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Poster: Joe D'Souza jdso...@shyle.net Organization: Shyle Networks Subject: Re: Keyboard Shortcuts in Developer Studio --- This is a multi-part message in MIME format. --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Look for our (Jason Miller, Rod Harris myself - with some help from Susan Palmer and others) Tips and Tricks on the Dev Studio. We have enlisted some known keyboard shortcuts there. We had a presentation done on RUG 2012, and it should be up there. We intend to continually update this and possibly host a similar presentation next RUG 2013 too.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 10:06 AM To: arslist@ARSLIST.ORG Subject: Keyboard Shortcuts in Developer Studio We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the old administrator tool. Thanks, Roy //SIGNED// ROY ASHCRAFT, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225, DSN 271-8225 roy.ashcraft@offutt.af.mil _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: quoted-printable ** html xmlns:v=3Durn:schemas-microsoft-com:vml = xmlns:o=3Durn:schemas-microsoft-com:office:office = xmlns:w=3Durn:schemas-microsoft-com:office:word = xmlns=3Dhttp://www.w3.org/TR/REC-html40; xmlns:ns0=3Dhttp://schemas.microsoft.com/office/2004/12/omml; head meta http-equiv=3DContent-Type content=3Dtext/html; = charset=3Dus-ascii meta name=3DGenerator content=3DMicrosoft Word 11 (filtered medium) !--[if !mso] style v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} /style ![endif]-- style !--a:link {mso-style-priority:99;} span.MSOHYPERLINK {mso-style-priority:99;} a:visited {mso-style-priority:99;} span.MSOHYPERLINKFOLLOWED {mso-style-priority:99;} /* Font Definitions */ @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:Calibri;} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal; font-family:Calibri; color:windowtext;} span.EmailStyle18 {mso-style-type:personal-reply; font-family:Arial; color:navy;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.Section1 {page:Section1;} -- /style !--[if gte mso 9]xml o:shapedefaults v:ext=3Dedit spidmax=3D1026 / /xml![endif]--!--[if gte mso 9]xml o:shapelayout v:ext=3Dedit o:idmap v:ext=3Dedit data=3D1 / /o:shapelayout/xml![endif]-- /head body lang=3DEN-US link=3Dblue vlink=3Dpurple div class=3DSection1 p class=3DMsoNormalfont size=3D2 color=3Dnavy face=3DArialspan = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'Look for our (Jason Miller, Rod = Harris amp; myself #8211; with some help from Susan Palmer and others) Tips = and Tricks on the Dev Studio. We have enlisted some known keyboard shortcuts = there. We had a presentation done on RUG 2012, and it should be up there. We = intend to continually update this and possibly host a similar presentation next = RUG 2013 too..o:p/o:p/span/font/p p class=3DMsoNormalfont size=3D2 color=3Dnavy face=3DArialspan = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'o:pnbsp;/o:p/span/font/p p
Re: Keyboard Shortcuts in Developer Studio
It is in the RUG2012 downloads page (which I think is only accessible to those that have access to it - participants). Now that you ask where, I don't think we have anything ready in the Dev Community as yet. Jason was our anchorman with whatever we were collecting so I'll need to circle back with him - maybe its not yet up there as we were still adding content to the document as it was not ready for use without the backup of a live presentation. What we had was good enough for use during a live presentation. So wait up on Jason to reply to this one. I'm not sure where we are at this point. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio -- Information from the mail header --- Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Poster: Joe D'Souza jdso...@shyle.net Organization: Shyle Networks Subject: Re: Keyboard Shortcuts in Developer Studio --- This is a multi-part message in MIME format. --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Look for our (Jason Miller, Rod Harris myself - with some help from Susan Palmer and others) Tips and Tricks on the Dev Studio. We have enlisted some known keyboard shortcuts there. We had a presentation done on RUG 2012, and it should be up there. We intend to continually update this and possibly host a similar presentation next RUG 2013 too.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 10:06 AM To: arslist@ARSLIST.ORG Subject: Keyboard Shortcuts in Developer Studio We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the old administrator tool. Thanks, Roy //SIGNED// ROY ASHCRAFT, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225, DSN 271-8225 roy.ashcraft@offutt.af.mil _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: quoted-printable ** html xmlns:v=3Durn:schemas-microsoft-com:vml = xmlns:o=3Durn:schemas-microsoft-com:office:office = xmlns:w=3Durn:schemas-microsoft-com:office:word = xmlns=3Dhttp://www.w3.org/TR/REC-html40; xmlns:ns0=3Dhttp://schemas.microsoft.com/office/2004/12/omml; head meta http-equiv=3DContent-Type content=3Dtext/html; = charset=3Dus-ascii meta name=3DGenerator content=3DMicrosoft Word 11 (filtered medium) !--[if !mso] style v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} /style ![endif]-- style !--a:link {mso-style-priority:99;} span.MSOHYPERLINK {mso-style-priority:99;} a:visited {mso-style-priority:99;} span.MSOHYPERLINKFOLLOWED {mso-style-priority:99;} /* Font Definitions */ @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:Calibri;} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal; font-family:Calibri; color:windowtext;} span.EmailStyle18 {mso-style-type:personal-reply; font-family:Arial; color:navy;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.Section1 {page:Section1;} -- /style !--[if gte mso 9]xml o:shapedefaults
Re: Keyboard Shortcuts in Developer Studio
Ok, ok. This Dev Studio Tips and Trick topic keeps coming up. It is like being able to use this tool efficiently is important to people :) We were emailing off list earlier this evening and sharing some of our most recent discoveries. Guess it is only fair we let everybody in. Joe/Rod, let's set a date. This way we don't just keep saying it is coming (it has been 3 months already). Is it fair to say we'll publish before the end of Feb? That is a bit over a month. Maybe we can under-promise and over deliver (at with a ver. 1). Jason On Wed, Jan 23, 2013 at 2:00 PM, Joe D'Souza jdso...@shyle.net wrote: It is in the RUG2012 downloads page (which I think is only accessible to those that have access to it - participants). Now that you ask where, I don't think we have anything ready in the Dev Community as yet. Jason was our anchorman with whatever we were collecting so I'll need to circle back with him - maybe its not yet up there as we were still adding content to the document as it was not ready for use without the backup of a live presentation. What we had was good enough for use during a live presentation. So wait up on Jason to reply to this one. I'm not sure where we are at this point. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 2:21 PM To: arslist@ARSLIST.ORG Subject: Re: Keyboard Shortcuts in Developer Studio Don't suppose you could point me towards where that might be kept? Thanks, Roy -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Joe D'Souza Sent: Wednesday, January 23, 2013 12:55 PM To: arslist@arslist.org Subject: Re: Keyboard Shortcuts in Developer Studio -- Information from the mail header --- Sender: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG Poster: Joe D'Souza jdso...@shyle.net Organization: Shyle Networks Subject: Re: Keyboard Shortcuts in Developer Studio --- This is a multi-part message in MIME format. --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Look for our (Jason Miller, Rod Harris myself - with some help from Susan Palmer and others) Tips and Tricks on the Dev Studio. We have enlisted some known keyboard shortcuts there. We had a presentation done on RUG 2012, and it should be up there. We intend to continually update this and possibly host a similar presentation next RUG 2013 too.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashcraft, Roy W CTR USAF AFWA 2 SYOS/SYOE Sent: Wednesday, January 23, 2013 10:06 AM To: arslist@ARSLIST.ORG Subject: Keyboard Shortcuts in Developer Studio We've recently upgraded to 8.0 and are just starting to use the developer studio for the first time. Is there any way to configure or define keyboard shortcuts in the developer studio? This would be especially useful for guide configuration as the devstudio is far more mouse intensive than the old administrator tool. Thanks, Roy //SIGNED// ROY ASHCRAFT, Contractor, 2 SOS/SYOE Remedy ARS Support, SAIC (402) 294-8225, DSN 271-8225 roy.ashcraft@offutt.af.mil _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years --=_NextPart_000_007B_01CDF971.4CCC98F0 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: quoted-printable ** html xmlns:v=3Durn:schemas-microsoft-com:vml = xmlns:o=3Durn:schemas-microsoft-com:office:office = xmlns:w=3Durn:schemas-microsoft-com:office:word = xmlns=3Dhttp://www.w3.org/TR/REC-html40; xmlns:ns0=3Dhttp://schemas.microsoft.com/office/2004/12/omml; head meta http-equiv=3DContent-Type content=3Dtext/html; = charset=3Dus-ascii meta name=3DGenerator content=3DMicrosoft Word 11 (filtered medium) !--[if !mso] style v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} /style ![endif]-- style !--a:link {mso-style-priority:99;} span.MSOHYPERLINK {mso-style-priority:99;} a:visited {mso-style-priority:99;} span.MSOHYPERLINKFOLLOWED {mso-style-priority:99;} /* Font Definitions */ @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} /* Style
Re: New Idea posted in BMC Communities - Developer Studio
Another major nice to have would be to be able to sort the fields in an action (i.e. Open Window, Push Fields, Set Fields, .) For example . When you have an Open Window action with a large number of fields of data being passed it is a major pain to find the field in the action to be able to change it. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Friday, January 04, 2013 1:39 AM To: arslist@ARSLIST.ORG Subject: Re: New Idea posted in BMC Communities - Developer Studio ** No (figuring you were thinking Jason Miller instead of Jason Bess). We have been collecting our ideas in a Google Doc and have even started to put some of that into an unpublished document on the BMC Communities. The document isn't really helpful in its current state though. Is it too late for me to make a New Year's resolution to finish it? :) What is missing from Dev Studio is the ability to add/remove columns on the Relationships tab. Also it would be nice to have some more right click options (Delete, Rename, Copy Name, Export to File, etc.). Jason -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Thursday, January 03, 2013 5:07 PM To: arslist@ARSLIST.ORG Subject: Re: New Idea posted in BMC Communities - Developer Studio ** Wow! Jason and Ravi! Thank you! Did you ever post in one document the tips and tricks for Developer Studio? Claire -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Sent: Thursday, January 03, 2013 4:38 PM To: arslist@ARSLIST.ORG Subject: Re: New Idea posted in BMC Communities - Developer Studio ** Hi Claire, I haven't looked on earlier versions, but V8 dev studio has the last changed by column, it just needs to be turned on. You'll need to exit and re-open dev studio before the column populates. Window Preferences Remedy Developer Studio Object List View Find the column under each type and change the display from No to Yes. Jason -Original Message- From: Sanford, Claire claire.sanf...@memorialhermann.org To: arslist@ARSLIST.ORG Sent: Thursday, January 3, 2013 5:17 PM Subject: New Idea posted in BMC Communities - Developer Studio ** https://communities.bmc.com/communities/ideas/1604 I have posted an idea... In Developer Studio, add a column that shows who last modified a piece of workflow. In my old environment I was the only developer and it didn't matter. Now that there are 3 consultants and two other people doing development work, it would be very handy! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
New Idea posted in BMC Communities - Developer Studio
https://communities.bmc.com/communities/ideas/1604 I have posted an idea... In Developer Studio, add a column that shows who last modified a piece of workflow. In my old environment I was the only developer and it didn't matter. Now that there are 3 consultants and two other people doing development work, it would be very handy! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: New Idea posted in BMC Communities - Developer Studio
Claire,In the preferences select the column Last changed by display =Yes Ravi Rai Date: Thu, 3 Jan 2013 22:17:37 + From: claire.sanf...@memorialhermann.org Subject: New Idea posted in BMC Communities - Developer Studio To: arslist@ARSLIST.ORG ** https://communities.bmc.com/communities/ideas/1604 I have posted an idea... In Developer Studio, add a column that shows who last modified a piece of workflow. In my old environment I was the only developer and it didn't matter. Now that there are 3 consultants and two other people doing development work, it would be very handy! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: New Idea posted in BMC Communities - Developer Studio
Hi Claire, I haven't looked on earlier versions, but V8 dev studio has the last changed by column, it just needs to be turned on. You'll need to exit and re-open dev studio before the column populates. Window Preferences Remedy Developer Studio Object List View Find the column under each type and change the display from No to Yes. Jason From: Sanford, Claire claire.sanf...@memorialhermann.org To: arslist@ARSLIST.ORG Sent: Thursday, January 3, 2013 5:17 PM Subject: New Idea posted in BMC Communities - Developer Studio ** https://communities.bmc.com/communities/ideas/1604 I have posted an idea... In Developer Studio, add a column that shows who last modified a piece of workflow. In my old environment I was the only developer and it didn't matter. Now that there are 3 consultants and two other people doing development work, it would be very handy! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: New Idea posted in BMC Communities - Developer Studio
Wow! Jason and Ravi! Thank you! Did you ever post in one document the tips and tricks for Developer Studio? Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Sent: Thursday, January 03, 2013 4:38 PM To: arslist@ARSLIST.ORG Subject: Re: New Idea posted in BMC Communities - Developer Studio ** Hi Claire, I haven't looked on earlier versions, but V8 dev studio has the last changed by column, it just needs to be turned on. You'll need to exit and re-open dev studio before the column populates. Window Preferences Remedy Developer Studio Object List View Find the column under each type and change the display from No to Yes. Jason From: Sanford, Claire claire.sanf...@memorialhermann.orgmailto:claire.sanf...@memorialhermann.org To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Thursday, January 3, 2013 5:17 PM Subject: New Idea posted in BMC Communities - Developer Studio ** https://communities.bmc.com/communities/ideas/1604 I have posted an idea... In Developer Studio, add a column that shows who last modified a piece of workflow. In my old environment I was the only developer and it didn't matter. Now that there are 3 consultants and two other people doing development work, it would be very handy! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.orgmailto:claire.sanf...@memorialhermann.org _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: New Idea posted in BMC Communities - Developer Studio
No (figuring you were thinking Jason Miller instead of Jason Bess). We have been collecting our ideas in a Google Doc and have even started to put some of that into an unpublished document on the BMC Communities. The document isn't really helpful in its current state though. Is it too late for me to make a New Year's resolution to finish it? :) What is missing from Dev Studio is the ability to add/remove columns on the Relationships tab. Also it would be nice to have some more right click options (Delete, Rename, Copy Name, Export to File, etc.). Jason On Thu, Jan 3, 2013 at 3:06 PM, Sanford, Claire Claire.Sanford@ memorialhermann.org wrote: ** Wow! Jason and Ravi! ** ** Thank you! ** ** Did you ever post in one document the tips and tricks for Developer Studio? ** ** Claire ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Jason *Sent:* Thursday, January 03, 2013 4:38 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: New Idea posted in BMC Communities - Developer Studio ** ** ** Hi Claire, I haven't looked on earlier versions, but V8 dev studio has the last changed by column, it just needs to be turned on. You'll need to exit and re-open dev studio before the column populates. Window Preferences Remedy Developer Studio Object List View Find the column under each type and change the display from No to Yes. Jason ** ** ** ** -- *From:* Sanford, Claire claire.sanf...@memorialhermann.org *To:* arslist@ARSLIST.ORG *Sent:* Thursday, January 3, 2013 5:17 PM *Subject:* New Idea posted in BMC Communities - Developer Studio ** ** ** https://communities.bmc.com/communities/ideas/1604 I have posted an idea... In Developer Studio, add a column that shows who last modified a piece of workflow. In my old environment I was the only developer and it didn't matter. Now that there are 3 consultants and two other people doing development work, it would be very handy! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org _ARSlist: Where the Answers Are and have been for 20 years_ ** ** _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Regarding installation of BMC Remedy Developer Studio
Perhaps the client thinks that you can accomplish what is needed without the Developer Studio? Since you don't seem to know what the Developer Studio is, nor encountered a need for a Support ID before, you certainly shouldn't be using it on an ITSM System. Nor should your client have hired you to do so. Could explain why they will not give you access to the tool or their Support ID. I certainly hope no one on the list helps you obtain a copy. Having read what I just wrote I realized it is the harshest I have been in 20 years about this sort of thing, but, after rereading the previous two posts, it still seems correct and appropriate. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: November 19, 2012 2:15 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio Hi, Thanks for providing your assistance. I have fewer more doubts. For my project, requirement is to work on ITSM 7.6. Client will provide access to everything, except BMC Developer studio tool. So this tool we need to get on our own. So is it possible to just get Developer Studio tool? Also while downloading this tool, Support ID is being asked, which is also not shared by client? In keeping above constraints in mind, can you please suggest me now how to get BMC Remedy Developer Studio tool? Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
I think the BMC Remedy Developer Studio tool costs about $20K minimum. It come with a Remedy Application license and a Support ID. Check with your BMC Salesman Executive Representative, He/she can assist you. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: Monday, November 19, 2012 12:33 AM To: arslist@ARSLIST.ORG Subject: Regarding installation of BMC Remedy Developer Studio Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
Remedy Developer Studio is not a product sold separately from AR System. You cannot purchase just Developer Studio. Developer Studio is a component that comes as part of a BMC Remedy AR System purchase. It does not come with a Remedy Application license. Not exactly sure what was meant by that, but no BMC Remedy application licenses or BMC Remedy application user licenses come with BMC Remedy AR System. -David J. Easter Manager of Product Management, AR System BSM Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, November 19, 2012 8:23 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio I think the BMC Remedy Developer Studio tool costs about $20K minimum. It come with a Remedy Application license and a Support ID. Check with your BMC Salesman Executive Representative, He/she can assist you. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: Monday, November 19, 2012 12:33 AM To: arslist@ARSLIST.ORG Subject: Regarding installation of BMC Remedy Developer Studio Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
It was more sarcasm than anything. You can't get or shouldn't get Developer Studio unless you already own Remedy and or have a support ID or have purchased the application or your client or company has given you access. I should have turned on the Sarcasm modifier! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Monday, November 19, 2012 11:05 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio Remedy Developer Studio is not a product sold separately from AR System. You cannot purchase just Developer Studio. Developer Studio is a component that comes as part of a BMC Remedy AR System purchase. It does not come with a Remedy Application license. Not exactly sure what was meant by that, but no BMC Remedy application licenses or BMC Remedy application user licenses come with BMC Remedy AR System. -David J. Easter Manager of Product Management, AR System BSM Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, November 19, 2012 8:23 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio [Sarcasm|ON] I think the BMC Remedy Developer Studio tool costs about $20K minimum. It come with a Remedy Application license and a Support ID. Check with your BMC Salesman Executive Representative, He/she can assist you. [Sarcasm|OFF] -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: Monday, November 19, 2012 12:33 AM To: arslist@ARSLIST.ORG Subject: Regarding installation of BMC Remedy Developer Studio Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Regarding installation of BMC Remedy Developer Studio
Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
Hi Neha, You have to go to the BMC Product Download site for downloading the BMC Remedy AR System suite. Before Installing the ARServer you need to install jdk 1.6 or above followed by Any database server (MS SQL Server,Oracle,DB2,Sybase) then arserver,the suite includes arsystem server along with all the components that comes with the package and Developer studio is on of the component. There are 3 Default license comes with the installation suite. the default user is Demo with no passowrd. You can give password during intallation. And to be able to buy license it cost you in lacks,hence you need your sales team to contact BMC for license. Regards, Sanjay On Mon, Nov 19, 2012 at 12:03 PM, Neha Khandelwal jbpn...@gmail.com wrote: Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
Hi, Thanks for providing your assistance. I have fewer more doubts. For my project, requirement is to work on ITSM 7.6. Client will provide access to everything, except BMC Developer studio tool. So this tool we need to get on our own. So is it possible to just get Developer Studio tool? Also while downloading this tool, Support ID is being asked, which is also not shared by client? In keeping above constraints in mind, can you please suggest me now how to get BMC Remedy Developer Studio tool? Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
I was wrongI just went and found a join, looked at the forms utilized in that join, then right clicked on one of them and said 'show relationships'...it listed several places where the form was used as a source in a table...but it did NOT list the form is was used as a source of the joinso no...I don't know anywhere 'OOTB' that you can see that. I know that ARInside provides that information. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
The answer can be found in ARSmarts (www.arsmarts.com). ARSmarts lists all the relationships of all objects type, and also offers you a much better view of Base and Overlay objects. HTH. Kaïs kais.albas...@arsmarts.com On 6/06/2012 15:21, Longwing, LJ CTR MDA/IC wrote: I was wrongI just went and found a join, looked at the forms utilized in that join, then right clicked on one of them and said 'show relationships'...it listed several places where the form was used as a source in a table...but it did NOT list the form is was used as a source of the joinso no...I don't know anywhere 'OOTB' that you can see that. I know that ARInside provides that information. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IClj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
I sent this earlier, and just wanted to remind you: ARUtilities will tell you if a form is part of a join. Download ARUtilities (note there is a free trial period) http://www.arutilities.com Login to your server with ARUtilities Search for the form you wish, and double-click it When the details popup, select Cross Reference In the Object Type column you will see Join Form Note that the list can provide you with a lot more info than just joins http://www.arutilities.com try for free Hope this helps. Les I was wrongI just went and found a join, looked at the forms utilized in that join, then right clicked on one of them and said 'show relationships'...it listed several places where the form was used as a source in a table...but it did NOT list the form is was used as a source of the joinso no...I don't know anywhere 'OOTB' that you can see that. I know that ARInside provides that information. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
Agreedso we now know that 1 - Dev Studio DOES NOT provide it, but 2 - ARUtilities, ARSmarts, and ARInside do I'm sure that there are multiple other utilities that provide what I'm sure we would all consider 'basic' information :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of rem...@arutilities.com Sent: Wednesday, June 06, 2012 8:38 AM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio I sent this earlier, and just wanted to remind you: ARUtilities will tell you if a form is part of a join. Download ARUtilities (note there is a free trial period) http://www.arutilities.com Login to your server with ARUtilities Search for the form you wish, and double-click it When the details popup, select Cross Reference In the Object Type column you will see Join Form Note that the list can provide you with a lot more info than just joins http://www.arutilities.com try for free Hope this helps. Les I was wrongI just went and found a join, looked at the forms utilized in that join, then right clicked on one of them and said 'show relationships'...it listed several places where the form was used as a source in a table...but it did NOT list the form is was used as a source of the joinso no...I don't know anywhere 'OOTB' that you can see that. I know that ARInside provides that information. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
And if you are on a poor man’s budget and do not mind writing a small query to the database, query the schema_join table using the schemaid of the table you want to find out about.. It may turn out to be a bit of a nested query, but doable.. Cheers Joe From: Andrew Fremont Sent: Tuesday, June 05, 2012 5:57 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
Show Relationship option is available in Dev studio which will list all relationship It works fine. I am on BMC Remedy Developer Studio Version: 7.6.04 Ravi Date: Wed, 6 Jun 2012 08:32:43 -0600 From: lj.longwing@mda.mil Subject: Re: Check if the form is a base form using Developer Studio To: arslist@ARSLIST.ORG Agreedso we now know that 1 - Dev Studio DOES NOT provide it, but 2 - ARUtilities, ARSmarts, and ARInside do I'm sure that there are multiple other utilities that provide what I'm sure we would all consider 'basic' information :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of rem...@arutilities.com Sent: Wednesday, June 06, 2012 8:38 AM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio I sent this earlier, and just wanted to remind you: ARUtilities will tell you if a form is part of a join. Download ARUtilities (note there is a free trial period) http://www.arutilities.com Login to your server with ARUtilities Search for the form you wish, and double-click it When the details popup, select Cross Reference In the Object Type column you will see Join Form Note that the list can provide you with a lot more info than just joins http://www.arutilities.com try for free Hope this helps. Les I was wrongI just went and found a join, looked at the forms utilized in that join, then right clicked on one of them and said 'show relationships'...it listed several places where the form was used as a source in a table...but it did NOT list the form is was used as a source of the joinso no...I don't know anywhere 'OOTB' that you can see that. I know that ARInside provides that information. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
In your 7.6.4 system if you show relationships on a form you know is in a join, it lists that join form as a relationship? If your answer is yes, that was fixed some time between 7.5 P7 and whatever your patch of 7.6.4. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai Sent: Wednesday, June 06, 2012 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** Show Relationship option is available in Dev studio which will list all relationship It works fine. I am on BMC Remedy Developer Studio Version: 7.6.04 Ravi Date: Wed, 6 Jun 2012 08:32:43 -0600 From: lj.longwing@mda.mil Subject: Re: Check if the form is a base form using Developer Studio To: arslist@ARSLIST.ORG Agreedso we now know that 1 - Dev Studio DOES NOT provide it, but 2 - ARUtilities, ARSmarts, and ARInside do I'm sure that there are multiple other utilities that provide what I'm sure we would all consider 'basic' information :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of rem...@arutilities.com Sent: Wednesday, June 06, 2012 8:38 AM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio I sent this earlier, and just wanted to remind you: ARUtilities will tell you if a form is part of a join. Download ARUtilities (note there is a free trial period) http://www.arutilities.com Login to your server with ARUtilities Search for the form you wish, and double-click it When the details popup, select Cross Reference In the Object Type column you will see Join Form Note that the list can provide you with a lot more info than just joins http://www.arutilities.com try for free Hope this helps. Les I was wrongI just went and found a join, looked at the forms utilized in that join, then right clicked on one of them and said 'show relationships'...it listed several places where the form was used as a source in a table...but it did NOT list the form is was used as a source of the joinso no...I don't know anywhere 'OOTB' that you can see that. I know that ARInside provides that information. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Check if the form is a base form using Developer Studio
Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
ARUtilities will tell you if a form is part of a join. Login to your server with ARUtilities Search for the form you wish, and double-click it When the details popup, select Cross Reference In the Object Type column you will see Join Form Note that the list can provide you with a lot more info than just joins http://www.arutilities.com try for free Hope this helps. Les Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Check if the form is a base form using Developer Studio
This is in your Server Information screen on the Configuration tab. It will require a reboot of your server and if I remember right the first time after the restart is when it will build the relationships so could take some time for your system to come back up depending on the amount of workflow on the server. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 2:57 PM To: arslist@ARSLIST.ORG Subject: Re: Check if the form is a base form using Developer Studio ** I checked around, but couldn't find where to turn it on. The current setting on our server is Record Object Relationship. It could be obvious, but somehow I haven't been able to find it yet... Thanks On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: If I'm not mistaken, if you have references turned on, you can right click on the form and get the references, and it should show you that it's used in a join :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Tuesday, June 05, 2012 3:05 PM To: arslist@ARSLIST.ORG Subject: Check if the form is a base form using Developer Studio ** Hi All, I remember with IT Master, we can check if the form is referenced as the base in the join forms, and wondering if Developer studio offers the same feature. Thanks, Andrew. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
source control in BMC Remedy Developer Studio 7.6.04
Hello Listers, Can anyone tell me if that is any Source Control application that integrates with the BMC Remedy Developer Studio 7.6.04 tool? If not, then how does BMC Remedy Developer Studio 7.6.04 handle Source Control? Today we are preparing to migrate from AR System 7.1 patch 11 to 7.6.04 in the next coming months. With the AR System 7.1 Admin Tool we integrate with the MS VSS source control application. I was told that MS VSS does not work with BMC Remedy Developer Studio 7.6.04 so we are trying to find a solid replacement, as we are required to use some kind of source control with BMC Remedy Developer Studio 7.6.04. Any insights would be very helpful. Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.comhttp://www.hp.com/ Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are inline: Picture (Device Independent Bitmap) 1.jpg
expand the width of help desk form in Developer Studio using 7.6.4 SP2
Dears, Anyone know how can I expand the width of help desk form in Developer Studio, so I can add more fields; each beside the others. Please advice as the allowed space to arrange fields in is very narrow and I can't expand the width of the form. Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)104999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2
See if you can use a higher resolution for the monitor. Speak to your deskside support staff on what exactly you need to output higher resolution. Sometimes a bigger monitor, other times a gfx card. Experienced the same issue. But eclipse can get crowded at times. So play with the layout. Ibrar Bajwa Remedy Analyst Brookfield Corporate Operations Technology Services 1 Adelaide Street East, Suite 1400, Toronto, ON M5C 2V9 T 416.649.8249, F 416.649.8245 ibrar.ba...@brookfield.com [cid:image379b42.GIF@0bb34ecb.4ea8a688] View Important disclosures and information about our e-mail policies herehttp://www.brookfield.com/emaildisclaimer. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-Mohamed Sent: Tuesday, February 21, 2012 7:39 AM To: arslist@ARSLIST.ORG Subject: expand the width of help desk form in Developer Studio using 7.6.4 SP2 ** Dears, Anyone know how can I expand the width of help desk form in “Developer Studio”, so I can add more fields; each beside the others. Please advice as the allowed space to arrange fields in is very narrow and I can’t expand the width of the form. Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)104999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are inline: image379b42.GIF
Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2
I already put the monitor in the highest resolution; but still the same problem “narrow width of the form”. Please Advice. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bajwa, Ibrar Sent: Tuesday, February 21, 2012 2:57 PM To: arslist@ARSLIST.ORG Subject: Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2 ** See if you can use a higher resolution for the monitor. Speak to your deskside support staff on what exactly you need to output higher resolution. Sometimes a bigger monitor, other times a gfx card. Experienced the same issue. But eclipse can get crowded at times. So play with the layout. Ibrar Bajwa Remedy Analyst Brookfield Corporate Operations Technology Services 1 Adelaide Street East, Suite 1400, Toronto, ON M5C 2V9 T 416.649.8249, F 416.649.8245 ibrar.ba...@brookfield.com [Brookfield Logo] View Important disclosures and information about our e-mail policies herehttp://www.brookfield.com/emaildisclaimer. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-Mohamed Sent: Tuesday, February 21, 2012 7:39 AM To: arslist@ARSLIST.ORG Subject: expand the width of help desk form in Developer Studio using 7.6.4 SP2 ** Dears, Anyone know how can I expand the width of help desk form in “Developer Studio”, so I can add more fields; each beside the others. Please advice as the allowed space to arrange fields in is very narrow and I can’t expand the width of the form. Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products Services Delivery Phone: +20(0)104999638 Mail: mahmoud.mahdy-moha...@vodafone.commailto:mohamed.abdel-haf...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eghttp://www.vodafone.com.eg/ * _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are inline: image001.gif
Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2
** You could create a new view instead of trying to use the best practice view. bruce sisk -Original Message- From: Mahmoud Mahdy-Mohamed <mahmoud.mahdy-moha...@vodafone.com>Sent: Feb 21, 2012 7:59 AM To: arslist@ARSLIST.ORG Subject: Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2 ** <ZZZ!--[if !mso]> <ZZZ![endif]--> <ZZZ!--[if 9] mso gte><ZZZ![endif]--><ZZZ!--[if 9] mso gte><ZZZ![endif]--> I already put the monitor in the highest resolution; but still the same problem “narrow width of the form”. Please Advice. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bajwa, IbrarSent: Tuesday, February 21, 2012 2:57 PMTo: arslist@ARSLIST.ORGSubject: Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2 ** See if you can use a higher resolution for the monitor. Speak to your deskside support staff on what exactly you need to output higher resolution. Sometimes a bigger monitor, other times a gfx card. Experienced the same issue. But eclipse can get crowded at times. So play with the layout. IbrarBajwa Remedy Analyst Brookfield Corporate Operations Technology Services 1 Adelaide Street East, Suite 1400, Toronto, ON M5C 2V9 T 416.649.8249, F 416.649.8245 ibrar.ba...@brookfield.com View Important disclosures and information about our e-mail policies here. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-MohamedSent: Tuesday, February 21, 2012 7:39 AMTo: arslist@ARSLIST.ORGSubject: expand the width of help desk form in Developer Studio using 7.6.4 SP2 ** Dears, Anyone know how can I expand the width of help desk form in “Developer Studio”, so I can add more fields; each beside the others. Please advice as the allowed space to arrange fields in is very narrow and I can’t expand the width of the form. Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP| Business Process Automation Technology | Products Services DeliveryPhone: +20(0)104999638 Mail: mahmoud.mahdy-moha...@vodafone.com * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg * _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ * The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg *_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ PeoplePC Online A better way to Internet http://www.peoplepc.com _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2
Another option would be provide button/links on the main screen that open up other forms/dialogs where you can add a lot more fields/workflow and will have full control, instead of customizing OOTB screens. If it is not acceptable then see if you could find some space in one of the page tabs else you could just add a new page tab to the page holder that holds WorkDetails/Relationships/DateSystem and try to put in all your fields in there. That way you do not have to expand the width. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2
Create an overlay for the View or Views you want to modify (depending on one language or several) and then widen as you please. The comments about screen resolution come into play in terms of what you can see on the screen at one time, not filling the screen. IF the problem is you don’t have room on the screen after using all of it, the email from patchsk solves that problem From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk Sent: February 21, 2012 1:36 PM To: arslist@ARSLIST.ORG Subject: Re: expand the width of help desk form in Developer Studio using 7.6.4 SP2 ** Another option would be provide button/links on the main screen that open up other forms/dialogs where you can add a lot more fields/workflow and will have full control, instead of customizing OOTB screens. If it is not acceptable then see if you could find some space in one of the page tabs else you could just add a new page tab to the page holder that holds WorkDetails/Relationships/DateSystem and try to put in all your fields in there. That way you do not have to expand the width. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: ITSM 7.6.4 Developer Studio and the Class Manager and Field IDs
I would never use the sync feature as it moves loads of hidden fields. Just use the add fields to view function. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: 20 September 2011 17:16 To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 Developer Studio and the Class Manager and Field IDs I added my fields to the CMDB Core forms via the class manager. I ran the Sync via the Application Console and the fields are still not moving over with the correct field ID. Does it matter if I give them my own ID when I put them on the AST form? They have the correct ID on the CMDB form. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Sent: Monday, September 19, 2011 6:24 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 Developer Studio and the Class Manager and Field IDs If your adding custom fields to the CMDB core forms via the class manager, are you manually adding these same fields to the AST forms via the developer studio? If so, your doing it wrong. Your suppose to use the Sync feature which moves the fields from the CMDB classes to the AST classes for you. When adding fields manually to a form, you can change the default value to pretty much any value you want. Once you save though, you can't change the ID. Sent from my iPhone On Sep 19, 2011, at 2:47 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: When I added a field to the Asset forms/CMDB via the Class Manager in the old 6.3.0 version and then added the field to my Join Form, it kept the field ID I gave it - 95000. When I add a field to the Asset forms/CMDB via the Class Manager in the ITSM 7.6.4 version and then add the field to my Join Form, it gives it a generic field ID like - 536870919. I am adding the fields to the BMC.CORE:BMC_ComputerSystem form via the Class Manager and then adding the fields to the AST:ComputerSystem via the Developer Suite. Is there a way to keep my numbers rather than the generic ones? It makes reporting and developing much easier. Thank you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: ITSM 7.6.4 Developer Studio and the Class Manager and Field IDs
I added my fields to the CMDB Core forms via the class manager. I ran the Sync via the Application Console and the fields are still not moving over with the correct field ID. Does it matter if I give them my own ID when I put them on the AST form? They have the correct ID on the CMDB form. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Sent: Monday, September 19, 2011 6:24 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 Developer Studio and the Class Manager and Field IDs If your adding custom fields to the CMDB core forms via the class manager, are you manually adding these same fields to the AST forms via the developer studio? If so, your doing it wrong. Your suppose to use the Sync feature which moves the fields from the CMDB classes to the AST classes for you. When adding fields manually to a form, you can change the default value to pretty much any value you want. Once you save though, you can't change the ID. Sent from my iPhone On Sep 19, 2011, at 2:47 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: When I added a field to the Asset forms/CMDB via the Class Manager in the old 6.3.0 version and then added the field to my Join Form, it kept the field ID I gave it - 95000. When I add a field to the Asset forms/CMDB via the Class Manager in the ITSM 7.6.4 version and then add the field to my Join Form, it gives it a generic field ID like - 536870919. I am adding the fields to the BMC.CORE:BMC_ComputerSystem form via the Class Manager and then adding the fields to the AST:ComputerSystem via the Developer Suite. Is there a way to keep my numbers rather than the generic ones? It makes reporting and developing much easier. Thank you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
ITSM 7.6.4 Developer Studio and the Class Manager and Field IDs
When I added a field to the Asset forms/CMDB via the Class Manager in the old 6.3.0 version and then added the field to my Join Form, it kept the field ID I gave it - 95000. When I add a field to the Asset forms/CMDB via the Class Manager in the ITSM 7.6.4 version and then add the field to my Join Form, it gives it a generic field ID like - 536870919. I am adding the fields to the BMC.CORE:BMC_ComputerSystem form via the Class Manager and then adding the fields to the AST:ComputerSystem via the Developer Suite. Is there a way to keep my numbers rather than the generic ones? It makes reporting and developing much easier. Thank you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: ITSM 7.6.4 Developer Studio and the Class Manager and Field IDs
If your adding custom fields to the CMDB core forms via the class manager, are you manually adding these same fields to the AST forms via the developer studio? If so, your doing it wrong. Your suppose to use the Sync feature which moves the fields from the CMDB classes to the AST classes for you. When adding fields manually to a form, you can change the default value to pretty much any value you want. Once you save though, you can't change the ID. Sent from my iPhone On Sep 19, 2011, at 2:47 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: When I added a field to the Asset forms/CMDB via the Class Manager in the old 6.3.0 version and then added the field to my Join Form, it kept the field ID I gave it - 95000. When I add a field to the Asset forms/CMDB via the Class Manager in the ITSM 7.6.4 version and then add the field to my Join Form, it gives it a generic field ID like - 536870919. I am adding the fields to the BMC.CORE:BMC_ComputerSystem form via the Class Manager and then adding the fields to the AST:ComputerSystem via the Developer Suite. Is there a way to keep my numbers rather than the generic ones? It makes reporting and developing much easier. Thank you! Claire ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio Documentation - Resolved
Thank you David and Rick and G. I swear I did not see the link on BMC. Heck I even did a search on their site and it didn't show up. Now I have it and will use it well. Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Monday, July 25, 2011 5:33 PM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio Documentation ** Here's the link on the BMC site. BMC Remedy Action Request System 7.6.04 Introduction to Application Development with BMC Remedy Developer Studio 28-Jan-2011 PDFhttp://documents.bmc.com/supportu/documents/39/83/183983/183983.pdf Was just where it's supposed to be - in the Product Documentation area... http://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=108018 -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, July 25, 2011 03:28 PM To: arslist@ARSLIST.ORG Subject: Developer Studio Documentation ** Does anyone have a copy of BMC Remedy Action Request System 7.6.04: Introduction to Application Development with BMC Remedy Developer Studio I can't find it to download on the BMC site. Claire Sanford Information Systems Division Memorial Hermann Healthcare System System Services Tower North - 2:105 920 Frostwood, Houston, TX 77024 Phone: 713 338 6035 claire.sanf...@memorialhermann.org _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Developer Studio Documentation
Does anyone have a copy of BMC Remedy Action Request System 7.6.04: Introduction to Application Development with BMC Remedy Developer Studio I can't find it to download on the BMC site. Claire Sanford Information Systems Division Memorial Hermann Healthcare System System Services Tower North - 2:105 920 Frostwood, Houston, TX 77024 Phone: 713 338 6035 claire.sanf...@memorialhermann.org ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio Documentation
On its way to you under separate cover. Rick On Jul 25, 2011 3:28 PM, Sanford, Claire claire.sanf...@memorialhermann.org wrote: Does anyone have a copy of BMC Remedy Action Request System 7.6.04: Introduction to Application Development with BMC Remedy Developer Studio I can't find it to download on the BMC site. Claire Sanford Information Systems Division Memorial Hermann Healthcare System System Services Tower North - 2:105 920 Frostwood, Houston, TX 77024 Phone: 713 338 6035 claire.sanf...@memorialhermann.org ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio Documentation
Here's the link on the BMC site. BMC Remedy Action Request System 7.6.04 Introduction to Application Development with BMC Remedy Developer Studio 28-Jan-2011 PDFhttp://documents.bmc.com/supportu/documents/39/83/183983/183983.pdf Was just where it's supposed to be - in the Product Documentation area... http://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=108018 -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, July 25, 2011 03:28 PM To: arslist@ARSLIST.ORG Subject: Developer Studio Documentation ** Does anyone have a copy of BMC Remedy Action Request System 7.6.04: Introduction to Application Development with BMC Remedy Developer Studio I can't find it to download on the BMC site. Claire Sanford Information Systems Division Memorial Hermann Healthcare System System Services Tower North - 2:105 920 Frostwood, Houston, TX 77024 Phone: 713 338 6035 claire.sanf...@memorialhermann.org _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Developer Studio 7.6.04 SP1 - ARERR 5334 Cannot switch to Best Practice Customization mode
Has anyone run into this issue and resolved it? When I am in Base Development mode and attempt to switch back to Best Practice Customization mode, I get the following error message: Cannot switch to Best Practice Customization mode. You are part of the Overlay base group on one or more of the servers that you are logged into. (ARERR 5334). I have looked on the ARSList, BMC Communities, BMC Support Knowledge Base, and the ARSystem Error Messages PDF and cannot find any other description of this error anywhere. I have even turned on and analyzed logs on the ARSystem side to see what is throwing this error but I don't see anything. I wanted to send this out to the list before I open a support case on it. If I do end up with a case, I will post the solution to the list. Thanks for any help anyone can provide. ARS 7.6.04 Linux Developer Studio 7.6.04 SP1 (this also happened in 7.6.04) Oracle 11g Regards, Tony Cesaro aces...@gmail.com http://amcpu.org ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio 7.6.04 SP1 - ARERR 5334 Cannot switch to Best Practice Customization mode
Tony, Go into your 'Group' form and set one of your permission groups 'Overlay Group' flag to 1. Then make sure any of your developers you want to run in 'Best Practice Mode' have that permission group..you should be good from there. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tony Cesaro Sent: Wednesday, June 15, 2011 10:20 AM To: arslist@ARSLIST.ORG Subject: Developer Studio 7.6.04 SP1 - ARERR 5334 Cannot switch to Best Practice Customization mode ** Has anyone run into this issue and resolved it? When I am in Base Development mode and attempt to switch back to Best Practice Customization mode, I get the following error message: Cannot switch to Best Practice Customization mode. You are part of the Overlay base group on one or more of the servers that you are logged into. (ARERR 5334). I have looked on the ARSList, BMC Communities, BMC Support Knowledge Base, and the ARSystem Error Messages PDF and cannot find any other description of this error anywhere. I have even turned on and analyzed logs on the ARSystem side to see what is throwing this error but I don't see anything. I wanted to send this out to the list before I open a support case on it. If I do end up with a case, I will post the solution to the list. Thanks for any help anyone can provide. ARS 7.6.04 Linux Developer Studio 7.6.04 SP1 (this also happened in 7.6.04) Oracle 11g Regards, Tony Cesaro aces...@gmail.com http://amcpu.org http://amcpu.org/ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio 7.6.04 SP1 - ARERR 5334 Cannot switch to Best Practice Customization mode
LJ, That worked perfectly. Thanks for your help with this! Regards, Tony Cesaro aces...@gmail.com http://amcpu.org On Wed, Jun 15, 2011 at 12:38 PM, LJ LongWing lj.longw...@gmail.com wrote: ** Tony, Go into your ‘Group’ form and set one of your permission groups ‘Overlay Group’ flag to 1. Then make sure any of your developers you want to run in ‘Best Practice Mode’ have that permission group….you should be good from there. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Tony Cesaro *Sent:* Wednesday, June 15, 2011 10:20 AM *To:* arslist@ARSLIST.ORG *Subject:* Developer Studio 7.6.04 SP1 - ARERR 5334 Cannot switch to Best Practice Customization mode ** Has anyone run into this issue and resolved it? When I am in Base Development mode and attempt to switch back to Best Practice Customization mode, I get the following error message: Cannot switch to Best Practice Customization mode. You are part of the Overlay base group on one or more of the servers that you are logged into. (ARERR 5334). I have looked on the ARSList, BMC Communities, BMC Support Knowledge Base, and the ARSystem Error Messages PDF and cannot find any other description of this error anywhere. I have even turned on and analyzed logs on the ARSystem side to see what is throwing this error but I don't see anything. I wanted to send this out to the list before I open a support case on it. If I do end up with a case, I will post the solution to the list. Thanks for any help anyone can provide. ARS 7.6.04 Linux Developer Studio 7.6.04 SP1 (this also happened in 7.6.04) Oracle 11g Regards, Tony Cesaro aces...@gmail.com http://amcpu.org _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Developer Studio 7.6.04 Form View Resize.
Hi Experts, My client is facing an issue with Form Size in Web browser, He created a view for the my services portal and that view is displaying extra spaces in the browser window how to troubleshoot that , I tried with form layout XY and Fill Options but dint get any clue. Thanks In Advance Kiran ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio 7.6.04 Form View Resize.
You have to use panels that will auto-expand (set to Fill). Make sure that if you have any nested panels that all are set to fill. Sometimes I find that I need to reset the layout to XY, resize the object DOWN a little bit (save) and the reset back to FILL. There's a bug in there somewhere, and that's the only way I've been able to resolve this issue when panels are not auto-expanding even if they are set to FILL. -Patrick -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran Sent: June 8, 2011 1:41 PM To: arslist@ARSLIST.ORG Subject: Developer Studio 7.6.04 Form View Resize. Hi Experts, My client is facing an issue with Form Size in Web browser, He created a view for the my services portal and that view is displaying extra spaces in the browser window how to troubleshoot that , I tried with form layout XY and Fill Options but dint get any clue. Thanks In Advance Kiran ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Developer Studio: Can the outline of form be exported to excel/word/etc?
Hello List, With the Dev Studio, the outline feature lists the Feild ID, Name, Label, Type for forms, can this be exported to excel/word/etc? http://ars-action-request-system.1093659.n2.nabble.com/file/n6449285/test.png -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6449285.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio: Can the outline of form be exported to excel/word/etc?
Hi, If you export your forms to an arx-file, RRR|DefFieldList utility can convert it to a format suitable for Excel. Download at: https://www.rrr.se/cgi/tools/main#rrrDefFieldList usage: rrrDefFieldList [ -splitrows ] file.def [ result.{skv|txt|xls} ] Using the def-file, a list of all data fields are produced with various information. The listed information includes information about Form, Id, Name, Label, Type, Option, Length, Enum-values, Default, Pattern and Menu of each field. -splitrows option will make separate rows for each selection-field-value and/or label. The TXT-format produces a tab separated list (default). The SKV-format produces a semicolon separated list. The XLS-format produces an MS Excel file. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hello List, With the Dev Studio, the outline feature lists the Feild ID, Name, Label, Type for forms, can this be exported to excel/word/etc? http://ars-action-request-system.1093659.n2.nabble.com/file/n6449285/test.png -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6449285.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio: Can the outline of form be exported to excel/word/etc?
You could just right click on the form and choose document. That gives you plenty of options that should fulfill your needs if I understand them. HTH, Brian Goralczyk On Tue, Jun 7, 2011 at 6:20 AM, DDussie ddus...@aim.com wrote: Hello List, With the Dev Studio, the outline feature lists the Feild ID, Name, Label, Type for forms, can this be exported to excel/word/etc? http://ars-action-request-system.1093659.n2.nabble.com/file/n6449285/test.png -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6449285.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are -- Brian Goralczyk Phone 574-643-1144 Email bgoralc...@gmail.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio: Can the outline of form be exported to excel/word/etc?
Brain, Thank you. Document feature is exactly what i'm looking for. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Developer-Studio-Can-the-outline-of-form-be-exported-to-excel-word-etc-tp6449285p6451553.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Developer Studio 7.6.04 Download
Hi List, Please tell me from where i can download the developer studio 7.6.04.Not able to find locate in the BMC site loc. Please help me... Regards, Gopal -- View this message in context: http://old.nabble.com/Developer-Studio-7.6.04-Download-tp31628184p31628184.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio 7.6.04 Download
Hi, I assume that you would want the patched version of 7.6.04, SP1: https://webapps.bmc.com/epd/faces/patchDnld.jsp If not, just click on Licensed Products instead of Product Patches. You will need a valid support login. You should look for the AR System Clients-package, which includes DevStudio. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi List, Please tell me from where i can download the developer studio 7.6.04.Not able to find locate in the BMC site loc. Please help me... Regards, Gopal -- View this message in context: http://old.nabble.com/Developer-Studio-7.6.04-Download-tp31628184p31628184.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: 7.6.04 developer studio indexes? / add / remove / delete
Hi, You can convert objects into custom by using Driver cofo command. Server installation has this driver program under Program Files\BMC Software\ARSystem\Arserver\api\driver\driver.exe Java version of driver is also installed under \Program Files\BMC Software\ARSystem\Arserver\api\lib\JavaDriver.bat Launch this from command line, below are the commands to initialize and set configuration before cofo can be executed. #initialize driver init #login log #set port if required ssp # set session configuration ssc 1961 4 1 # set session configuration ssc 1962 4 1 #convert object to custom cofo Hope this helps. Regards, Ashish Thakur BMC Software The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Misi Mladoniczky [mailto:m...@rrr.se] Sent: Tuesday, April 05, 2011 7:08 PM Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: 7.6.04 developer studio indexes? / add / remove / delete
Hi Ashish - That worked (thanks). Question: What is the purpose of ssc (set session configuration)? -- # set session configuration ssc 1961 4 1 # set session configuration ssc 1962 4 1 - Thanks Atul -Original Message- From: Thakur, Ashish [ashish_tha...@bmc.com] Date: 04/06/2011 04:47 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, You can convert objects into custom by using Driver cofo command. Server installation has this driver program under Program Files\BMC Software\ARSystem\Arserver\api\driver\driver.exe Java version of driver is also installed under \Program Files\BMC Software\ARSystem\Arserver\api\lib\JavaDriver.bat Launch this from command line, below are the commands to initialize and set configuration before cofo can be executed. #initialize driver init #login log #set port if required ssp # set session configuration ssc 1961 4 1 # set session configuration ssc 1962 4 1 #convert object to custom cofo Hope this helps. Regards, Ashish Thakur BMC Software The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Misi Mladoniczky [mailto:m...@rrr.se] Sent: Tuesday, April 05, 2011 7:08 PM Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete
Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete
Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete
Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: 7.6.04 developer studio indexes? / add / remove / delete
As per Doug's message: What you need is a way to promote a definition from base to a custom object. We actually have logic to do that promotion (we also have logic to move something from custom to base but that is not really something you should be needing to do unless you made a mistake in a promotion). Unfortunately, we did not expose that operation in Dev Studio. This is an oversight that we plan to correct in a future release. You would then be able to simply go into base mode, select the object(s) to promote and promote them. The good news is that since it is an API call and the driver program that is supplied with all installs allows you to call the API call that does the work, there is a way you can use driver to promote things from base to custom. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. You could create a simple file that loops across a list of things and promotes them. Again, this is a workaround, but it closes the gap in Dev Studio. It is not for everyone; but for those experienced with using driver and needing a solution and willing to put in a little extra work today, it is available. So BPCU does not need to be used to convert a definition from base to custom. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, April 05, 2011 06:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: 7.6.04 developer studio indexes? / add / remove / delete
Hi Dave - Appreciate your response. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. Did not see the driver script? Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete As per Doug's message: What you need is a way to promote a definition from base to a custom object. We actually have logic to do that promotion (we also have logic to move something from custom to base but that is not really something you should be needing to do unless you made a mistake in a promotion). Unfortunately, we did not expose that operation in Dev Studio. This is an oversight that we plan to correct in a future release. You would then be able to simply go into base mode, select the object(s) to promote and promote them. The good news is that since it is an API call and the driver program that is supplied with all installs allows you to call the API call that does the work, there is a way you can use driver to promote things from base to custom. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. You could create a simple file that loops across a list of things and promotes them. Again, this is a workaround, but it closes the gap in Dev Studio. It is not for everyone; but for those experienced with using driver and needing a solution and willing to put in a little extra work today, it is available. So BPCU does not need to be used to convert a definition from base to custom. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, April 05, 2011 06:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend
Re: 7.6.04 developer studio indexes? / add / remove / delete
It is at the bottom of Doug's message. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Tuesday, April 05, 2011 08:06 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi Dave - Appreciate your response. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. Did not see the driver script? Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete As per Doug's message: What you need is a way to promote a definition from base to a custom object. We actually have logic to do that promotion (we also have logic to move something from custom to base but that is not really something you should be needing to do unless you made a mistake in a promotion). Unfortunately, we did not expose that operation in Dev Studio. This is an oversight that we plan to correct in a future release. You would then be able to simply go into base mode, select the object(s) to promote and promote them. The good news is that since it is an API call and the driver program that is supplied with all installs allows you to call the API call that does the work, there is a way you can use driver to promote things from base to custom. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. You could create a simple file that loops across a list of things and promotes them. Again, this is a workaround, but it closes the gap in Dev Studio. It is not for everyone; but for those experienced with using driver and needing a solution and willing to put in a little extra work today, it is available. So BPCU does not need to be used to convert a definition from base to custom. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, April 05, 2011 06:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I
Re: 7.6.04 developer studio indexes? / add / remove / delete
That was a copy/paste from a Doug Mueller post a few days back (3/30), go search the archives to get the complete post :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Tuesday, April 05, 2011 9:06 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi Dave - Appreciate your response. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. Did not see the driver script? Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete As per Doug's message: What you need is a way to promote a definition from base to a custom object. We actually have logic to do that promotion (we also have logic to move something from custom to base but that is not really something you should be needing to do unless you made a mistake in a promotion). Unfortunately, we did not expose that operation in Dev Studio. This is an oversight that we plan to correct in a future release. You would then be able to simply go into base mode, select the object(s) to promote and promote them. The good news is that since it is an API call and the driver program that is supplied with all installs allows you to call the API call that does the work, there is a way you can use driver to promote things from base to custom. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. You could create a simple file that loops across a list of things and promotes them. Again, this is a workaround, but it closes the gap in Dev Studio. It is not for everyone; but for those experienced with using driver and needing a solution and willing to put in a little extra work today, it is available. So BPCU does not need to be used to convert a definition from base to custom. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, April 05, 2011 06:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool
Re: 7.6.04 developer studio indexes? / add / remove / delete
I will get it .. thanks... On Tue, Apr 5, 2011 at 11:44 AM, LJ LongWing lj.longw...@gmail.com wrote: That was a copy/paste from a Doug Mueller post a few days back (3/30), go search the archives to get the complete post :) -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Tuesday, April 05, 2011 9:06 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi Dave - Appreciate your response. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. Did not see the driver script? Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete As per Doug's message: What you need is a way to promote a definition from base to a custom object. We actually have logic to do that promotion (we also have logic to move something from custom to base but that is not really something you should be needing to do unless you made a mistake in a promotion). Unfortunately, we did not expose that operation in Dev Studio. This is an oversight that we plan to correct in a future release. You would then be able to simply go into base mode, select the object(s) to promote and promote them. The good news is that since it is an API call and the driver program that is supplied with all installs allows you to call the API call that does the work, there is a way you can use driver to promote things from base to custom. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. You could create a simple file that loops across a list of things and promotes them. Again, this is a workaround, but it closes the gap in Dev Studio. It is not for everyone; but for those experienced with using driver and needing a solution and willing to put in a little extra work today, it is available. So BPCU does not need to be used to convert a definition from base to custom. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, April 05, 2011 06:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations are saved??? I am on 7.6.04 system and was provided a def file of all custom code built in 7.1 and when I imported the def file it came in as 'unmodified'. Not aware of a mechanism to convert these to custom (except the 'save as' option). -Original Message- From: Misi Mladoniczky [m...@rrr.se] Date: 04/05/2011 02:56 AM To: arslist@ARSLIST.ORG Subject: Re: QQ: 7.6.04 developer studio indexes? / add / remove / delete Hi! Are you in Base Development or Best Practice Development? If in Best Practice, your form needs an overlay before you can modify the form, or you may want to convert your form to a Custom-form with the BPCU utility. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se . I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot
Re: 7.6.04 developer studio indexes? / add / remove / delete
Thanks again. I am getting an error when I try the command (steps shown below) - any help would be appreciated: Command: cofo CREATE OVERLAY/CUSTOM FROM OBJECT Type of operation - (Convert object to custom - 1, Convert custom object to overlay - 2, Convert custom object to base - 3) (1): Name of base object: XXX:My Custom Form Type of the base object: form(1), filter(5), activelink(6), menu(8), escalation(9), container(12), view(14), field(15), image(17): 1 Object Modification Log Label (): ARCreateOverlayFromObject results ReturnCode: ERROR Status List : 1 items Status Struct : Message type : ERROR Message number : 8860 Message: The Group ID for Overlay and custom objects can only be 0 (does not belong to an overlay group) or 1 (belongs to the overlay group) Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 11:29 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete It is at the bottom of Doug's message. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Tuesday, April 05, 2011 08:06 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi Dave - Appreciate your response. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. Did not see the driver script? Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete As per Doug's message: What you need is a way to promote a definition from base to a custom object. We actually have logic to do that promotion (we also have logic to move something from custom to base but that is not really something you should be needing to do unless you made a mistake in a promotion). Unfortunately, we did not expose that operation in Dev Studio. This is an oversight that we plan to correct in a future release. You would then be able to simply go into base mode, select the object(s) to promote and promote them. The good news is that since it is an API call and the driver program that is supplied with all installs allows you to call the API call that does the work, there is a way you can use driver to promote things from base to custom. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. You could create a simple file that loops across a list of things and promotes them. Again, this is a workaround, but it closes the gap in Dev Studio. It is not for everyone; but for those experienced with using driver and needing a solution and willing to put in a little extra work today, it is available. So BPCU does not need to be used to convert a definition from base to custom. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, April 05, 2011 06:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Guess I am still not clear on BPCU utility. you may want to convert your form to a Custom-form with the BPCU utility. --- I thought this BPCU utility was for one time use pre 7.6.04 so the customizations
Re: 7.6.04 developer studio indexes? / add / remove / delete
(For those who want to move custom to base, change the first parameter of the cofo call below from a 1 to a 3 and that should move it that direction.) ssc 1961 4 1 ssc 1962 4 1 You need to set above parameters before converting object from base to custom. Thanks, -Ashish -Original Message- From: Atul Vohra [mailto:a...@protechsoftwareinc.com] Sent: Tuesday, April 05, 2011 10:41 PM Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Thanks again. I am getting an error when I try the command (steps shown below) - any help would be appreciated: Command: cofo CREATE OVERLAY/CUSTOM FROM OBJECT Type of operation - (Convert object to custom - 1, Convert custom object to overlay - 2, Convert custom object to base - 3) (1): Name of base object: XXX:My Custom Form Type of the base object: form(1), filter(5), activelink(6), menu(8), escalation(9), container(12), view(14), field(15), image(17): 1 Object Modification Log Label (): ARCreateOverlayFromObject results ReturnCode: ERROR Status List : 1 items Status Struct : Message type : ERROR Message number : 8860 Message: The Group ID for Overlay and custom objects can only be 0 (does not belong to an overlay group) or 1 (belongs to the overlay group) Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 11:29 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete It is at the bottom of Doug's message. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra Sent: Tuesday, April 05, 2011 08:06 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi Dave - Appreciate your response. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. Did not see the driver script? Regards Atul -Original Message- From: Easter, David [david_eas...@bmc.com] Date: 04/05/2011 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete As per Doug's message: What you need is a way to promote a definition from base to a custom object. We actually have logic to do that promotion (we also have logic to move something from custom to base but that is not really something you should be needing to do unless you made a mistake in a promotion). Unfortunately, we did not expose that operation in Dev Studio. This is an oversight that we plan to correct in a future release. You would then be able to simply go into base mode, select the object(s) to promote and promote them. The good news is that since it is an API call and the driver program that is supplied with all installs allows you to call the API call that does the work, there is a way you can use driver to promote things from base to custom. ARSList doesn't allow me to attach things from what I understand so I have included the text of a driver script that shows the calls for each type of object to promote it. You could create a simple file that loops across a list of things and promotes them. Again, this is a workaround, but it closes the gap in Dev Studio. It is not for everyone; but for those experienced with using driver and needing a solution and willing to put in a little extra work today, it is available. So BPCU does not need to be used to convert a definition from base to custom. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, April 05, 2011 06:38 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 developer studio indexes? / add / remove / delete Hi, As others have testified, the BPCU may not be as flexible as we would like it to be. I have not tried it myself ... ... but it is the only current way to get old things converted into the system as custom. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best
QQ: 7.6.04 developer studio indexes? / add / remove / delete
I am on a Windows Pre-stack 7.6.04 -- developer 7.6.04 -- It appears I cannot delete add or even modify anything with indexes... Anyone Else.. all buttons are just grey and cannot be used.. I am logged in as Demo but no Go... Are we support to be doing indexes on the User tool now? or Web Tool? -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio and Radio Button Height
To correct the height try below steps. 1. Change the Label Location property to Top 2. Change the Label Location property to Left 3. Align /size field if required Thanks and Regards, Ashish The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Joe Martin D'Souza [mailto:jdso...@shyle.net] Sent: Thursday, March 31, 2011 6:20 AM Subject: Re: Developer Studio and Radio Button Height ** I do not recall seeing it on 7.6.03 but then I was working on that version for a very short time before stepping up to 7.6.04. I’ll try it on 7.6.04 and let you guys know if that problem still exists but I could swear it was fixed after some of the initial patches of 7.5. Joe From: Lyle Taylormailto:tayl...@ldschurch.org Sent: Wednesday, March 30, 2011 3:01 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I’m using 7.6.03. Like Andrew, I see this when I try to align and size things similarly using the toolbar buttons. I haven’t yet tried fiddling with the other properties to see if it would pop back, though. I’ll give that a try. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Wednesday, March 30, 2011 11:13 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I'm having the same issue on the selection field on DS 7.5. P004 This happen on selecting multiple fields then using the Align Left and Size Label button from the menu bar. To restore the hight on the selection fields, I have to change some of the display properties on width, alignment... On Tue, Mar 29, 2011 at 9:24 PM, Joe Martin D'Souza jdso...@shyle.netmailto:jdso...@shyle.net wrote: ** What version of the studio are you on? I used to have this problem on the very early versions of the Studio and found it frustrating as well.. It was then later corrected on later versions.. Joe From: Lyle Taylormailto:tayl...@ldschurch.org Sent: Tuesday, March 29, 2011 8:24 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Developer Studio and Radio Button Height ** Hi All, I’m having a problem with DS where when I modify the layout of a radio button, it changes the height to 14 pixels, which cuts off the lower portion of the radio button. The height property for the field is grayed out, so I can’t adjust it back to something reasonable. Has anyone else had this problem? Any idea how to fix it? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_
Re: Developer Studio and Radio Button Height
I'm having the same issue on the selection field on DS 7.5. P004 This happen on selecting multiple fields then using the Align Left and Size Label button from the menu bar. To restore the hight on the selection fields, I have to change some of the display properties on width, alignment... On Tue, Mar 29, 2011 at 9:24 PM, Joe Martin D'Souza jdso...@shyle.netwrote: ** What version of the studio are you on? I used to have this problem on the very early versions of the Studio and found it frustrating as well.. It was then later corrected on later versions.. Joe *From:* Lyle Taylor tayl...@ldschurch.org *Sent:* Tuesday, March 29, 2011 8:24 PM *Newsgroups:* public.remedy.arsystem.general *To:* arslist@ARSLIST.ORG *Subject:* Developer Studio and Radio Button Height ** Hi All, I’m having a problem with DS where when I modify the layout of a radio button, it changes the height to 14 pixels, which cuts off the lower portion of the radio button. The height property for the field is grayed out, so I can’t adjust it back to something reasonable. Has anyone else had this problem? Any idea how to fix it? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio and Radio Button Height
I'm using 7.6.03. Like Andrew, I see this when I try to align and size things similarly using the toolbar buttons. I haven't yet tried fiddling with the other properties to see if it would pop back, though. I'll give that a try. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Wednesday, March 30, 2011 11:13 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I'm having the same issue on the selection field on DS 7.5. P004 This happen on selecting multiple fields then using the Align Left and Size Label button from the menu bar. To restore the hight on the selection fields, I have to change some of the display properties on width, alignment... On Tue, Mar 29, 2011 at 9:24 PM, Joe Martin D'Souza jdso...@shyle.netmailto:jdso...@shyle.net wrote: ** What version of the studio are you on? I used to have this problem on the very early versions of the Studio and found it frustrating as well.. It was then later corrected on later versions.. Joe From: Lyle Taylormailto:tayl...@ldschurch.org Sent: Tuesday, March 29, 2011 8:24 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Developer Studio and Radio Button Height ** Hi All, I'm having a problem with DS where when I modify the layout of a radio button, it changes the height to 14 pixels, which cuts off the lower portion of the radio button. The height property for the field is grayed out, so I can't adjust it back to something reasonable. Has anyone else had this problem? Any idea how to fix it? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _attend WWRUG11 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio and Radio Button Height
When I have trouble with default field height (radio button or character field), I find it helpful to temporarily set the height to 2 lines, then set it back to 1. That usually works. Mike Luttmann DISA Remedy Engineer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lyle Taylor Sent: Wednesday, March 30, 2011 13:02 To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I'm using 7.6.03. Like Andrew, I see this when I try to align and size things similarly using the toolbar buttons. I haven't yet tried fiddling with the other properties to see if it would pop back, though. I'll give that a try. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Wednesday, March 30, 2011 11:13 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I'm having the same issue on the selection field on DS 7.5. P004 This happen on selecting multiple fields then using the Align Left and Size Label button from the menu bar. To restore the hight on the selection fields, I have to change some of the display properties on width, alignment... On Tue, Mar 29, 2011 at 9:24 PM, Joe Martin D'Souza jdso...@shyle.net wrote: ** What version of the studio are you on? I used to have this problem on the very early versions of the Studio and found it frustrating as well.. It was then later corrected on later versions.. Joe From: Lyle Taylor mailto:tayl...@ldschurch.org Sent: Tuesday, March 29, 2011 8:24 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Developer Studio and Radio Button Height ** Hi All, I'm having a problem with DS where when I modify the layout of a radio button, it changes the height to 14 pixels, which cuts off the lower portion of the radio button. The height property for the field is grayed out, so I can't adjust it back to something reasonable. Has anyone else had this problem? Any idea how to fix it? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio and Radio Button Height
That used to work on the Admin tool on character fields, but didn't work on the early releases of the Dev Studio.. Joe -Original Message- From: Luttmann, Michael W Mr CTR DISA CD553 Sent: Wednesday, March 30, 2011 5:49 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height When I have trouble with default field height (radio button or character field), I find it helpful to temporarily set the height to 2 lines, then set it back to 1. That usually works. Mike Luttmann DISA Remedy Engineer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lyle Taylor Sent: Wednesday, March 30, 2011 13:02 To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I'm using 7.6.03. Like Andrew, I see this when I try to align and size things similarly using the toolbar buttons. I haven't yet tried fiddling with the other properties to see if it would pop back, though. I'll give that a try. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Wednesday, March 30, 2011 11:13 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I'm having the same issue on the selection field on DS 7.5. P004 This happen on selecting multiple fields then using the Align Left and Size Label button from the menu bar. To restore the hight on the selection fields, I have to change some of the display properties on width, alignment... On Tue, Mar 29, 2011 at 9:24 PM, Joe Martin D'Souza jdso...@shyle.net wrote: ** What version of the studio are you on? I used to have this problem on the very early versions of the Studio and found it frustrating as well.. It was then later corrected on later versions.. Joe From: Lyle Taylor mailto:tayl...@ldschurch.org Sent: Tuesday, March 29, 2011 8:24 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Developer Studio and Radio Button Height ** Hi All, I'm having a problem with DS where when I modify the layout of a radio button, it changes the height to 14 pixels, which cuts off the lower portion of the radio button. The height property for the field is grayed out, so I can't adjust it back to something reasonable. Has anyone else had this problem? Any idea how to fix it? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Developer Studio and Radio Button Height
I do not recall seeing it on 7.6.03 but then I was working on that version for a very short time before stepping up to 7.6.04. I’ll try it on 7.6.04 and let you guys know if that problem still exists but I could swear it was fixed after some of the initial patches of 7.5. Joe From: Lyle Taylor Sent: Wednesday, March 30, 2011 3:01 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I’m using 7.6.03. Like Andrew, I see this when I try to align and size things similarly using the toolbar buttons. I haven’t yet tried fiddling with the other properties to see if it would pop back, though. I’ll give that a try. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Fremont Sent: Wednesday, March 30, 2011 11:13 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio and Radio Button Height ** I'm having the same issue on the selection field on DS 7.5. P004 This happen on selecting multiple fields then using the Align Left and Size Label button from the menu bar. To restore the hight on the selection fields, I have to change some of the display properties on width, alignment... On Tue, Mar 29, 2011 at 9:24 PM, Joe Martin D'Souza jdso...@shyle.net wrote: ** What version of the studio are you on? I used to have this problem on the very early versions of the Studio and found it frustrating as well.. It was then later corrected on later versions.. Joe From: Lyle Taylor Sent: Tuesday, March 29, 2011 8:24 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Developer Studio and Radio Button Height ** Hi All, I’m having a problem with DS where when I modify the layout of a radio button, it changes the height to 14 pixels, which cuts off the lower portion of the radio button. The height property for the field is grayed out, so I can’t adjust it back to something reasonable. Has anyone else had this problem? Any idea how to fix it? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are