Re: ARS 7.5 Patches for a new install
UPDATE:
After patching from 3 to 4 the plugin server still failed to load the Server
Information console. I was getting many authentication errors when the form
would open.
Since we are building a server group I put this box on hold and started to
build the next one. I used patch 1 as a base since I have had good results
with that. From there I patch to 3 which I have also had good results going
from 1 to 3. Then finally patch 4. This appears to be working great so
far.
It is possible that I messed up the Application Service Password at one
point so I am not completely sure it is the installer's fault. On the prior
attempts I had been copying and pasting the password from our keystore.
Since you cannot see the value I cannot verify that it was correct from the
clipboard (although I have done it many times in the past with no problem).
On the last attempt I shortened the password and manually typed it in.
On a side note, the Host ID still changes on Server 2008 after a reboot. I
thought I had read that was fixed in one of the last patches. I did check
that the MAC is not changing since it is VM.
Jason
On Tue, Mar 9, 2010 at 4:01 PM, Jason Miller jason.mil...@gmail.com wrote:
The upgrade from patch 3 to patch 4 still had errors but less. The
Approval Server failed to install with the following error in the logs:
LOG EVENT {Description=[Failed to execute
executeApprovalServerUpgradeNative],Detail=[Encountered error while
executing arapupgd]}
I re-ran the patch 4 installer and just installed Approval Server and it
appeared to install (there were no errors anyways).
Jason
On Tue, Mar 9, 2010 at 2:36 PM, Jason Miller jason.mil...@gmail.comwrote:
I also ran into some issues with installing patch 4 fresh. This is on
Windows 2008 64bit but had similar issues. Had a few rik errors, the
administration plugings were not working, the install hung on the final
servers start.
I removed everything, installed patch 3 and am upgrading to patch 4 now.
Jason
On Tue, Mar 9, 2010 at 3:08 AM, Dee ddus...@aol.com wrote:
I'm experiencing these issue with patch 4 on upgrade on unix.
1. Installer won't run with X11 biniary in Libpath.
2. On a custom install in of arserver, arealdap, ardbcldap, flashboard,
email engine, the rik import, fail to import most of the system forms, with
no errors. Except for group from.
3. Experienced error where the installer couldnot stop/start arserverd,
once.
Hopefully, this will help.
Sincerely,
D.D
On Mar 8, 2010, at 2:18 PM, Roger Justice rjust2...@aol.com wrote:
Patch 4 is inclusive. If this is the first time you have installed 7.5
be sure to use the custom install to select what you want installed.
-Original Message-
From: Pierson, Shawn shawn.pier...@sug.com
To: arslist@ARSLIST.ORG
Sent: Mon, Mar 8, 2010 2:06 pm
Subject: ARS 7.5 Patches for a new install
**
Good afternoon,
I wanted to see if there is any undocumented best practice for a 7.5
upgrade in terms of what ARS patches to install. Normally I would just go
straight to the highest level, but lately BMC hasn’t been making all of
their patches all-inclusive like they used to so I don’t want to miss out
on
anything and run into problems.
Thanks,
Shawn Pierson
Remedy Developer | Southern Union
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Re: ARS 7.5 Patches for a new install
I'm experiencing these issue with patch 4 on upgrade on unix. 1. Installer won't run with X11 biniary in Libpath. 2. On a custom install in of arserver, arealdap, ardbcldap, flashboard, email engine, the rik import, fail to import most of the system forms, with no errors. Except for group from. 3. Experienced error where the installer couldnot stop/start arserverd, once. Hopefully, this will help. Sincerely, D.D On Mar 8, 2010, at 2:18 PM, Roger Justice rjust2...@aol.com wrote: Patch 4 is inclusive. If this is the first time you have installed 7.5 be sure to use the custom install to select what you want installed. -Original Message- From: Pierson, Shawn shawn.pier...@sug.com To: arslist@ARSLIST.ORG Sent: Mon, Mar 8, 2010 2:06 pm Subject: ARS 7.5 Patches for a new install ** Good afternoon, I wanted to see if there is any undocumented best practice for a 7.5 upgrade in terms of what ARS patches to install. Normally I would just go straight to the highest level, but lately BMC hasn’t been ma king all of their patches all-inclusive like they used to so I don’t want to miss out on anything and run into problems. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: ARS 7.5 Patches for a new install
Since you're running the installer in a 32-bit JVM, you need to make sure you have the 32-bit X11 libraries installed on the system. That may take care of your first item below. Lyle -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dee Sent: Tuesday, March 09, 2010 4:09 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 Patches for a new install I'm experiencing these issue with patch 4 on upgrade on unix. 1. Installer won't run with X11 biniary in Libpath. 2. On a custom install in of arserver, arealdap, ardbcldap, flashboard, email engine, the rik import, fail to import most of the system forms, with no errors. Except for group from. 3. Experienced error where the installer couldnot stop/start arserverd, once. Hopefully, this will help. Sincerely, D.D On Mar 8, 2010, at 2:18 PM, Roger Justice rjust2...@aol.com wrote: Patch 4 is inclusive. If this is the first time you have installed 7.5 be sure to use the custom install to select what you want installed. -Original Message- From: Pierson, Shawn shawn.pier...@sug.com To: arslist@ARSLIST.ORG Sent: Mon, Mar 8, 2010 2:06 pm Subject: ARS 7.5 Patches for a new install ** Good afternoon, I wanted to see if there is any undocumented best practice for a 7.5 upgrade in terms of what ARS patches to install. Normally I would just go straight to the highest level, but lately BMC hasn’t been ma king all of their patches all-inclusive like they used to so I don’t want to miss out on anything and run into problems. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.
Re: ARS 7.5 Patches for a new install
I also ran into some issues with installing patch 4 fresh. This is on Windows 2008 64bit but had similar issues. Had a few rik errors, the administration plugings were not working, the install hung on the final servers start. I removed everything, installed patch 3 and am upgrading to patch 4 now. Jason On Tue, Mar 9, 2010 at 3:08 AM, Dee ddus...@aol.com wrote: I'm experiencing these issue with patch 4 on upgrade on unix. 1. Installer won't run with X11 biniary in Libpath. 2. On a custom install in of arserver, arealdap, ardbcldap, flashboard, email engine, the rik import, fail to import most of the system forms, with no errors. Except for group from. 3. Experienced error where the installer couldnot stop/start arserverd, once. Hopefully, this will help. Sincerely, D.D On Mar 8, 2010, at 2:18 PM, Roger Justice rjust2...@aol.com wrote: Patch 4 is inclusive. If this is the first time you have installed 7.5 be sure to use the custom install to select what you want installed. -Original Message- From: Pierson, Shawn shawn.pier...@sug.com To: arslist@ARSLIST.ORG Sent: Mon, Mar 8, 2010 2:06 pm Subject: ARS 7.5 Patches for a new install ** Good afternoon, I wanted to see if there is any undocumented best practice for a 7.5 upgrade in terms of what ARS patches to install. Normally I would just go straight to the highest level, but lately BMC hasn’t been making all of their patches all-inclusive like they used to so I don’t want to miss out on anything and run into problems. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.netarslist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: ARS 7.5 Patches for a new install
The upgrade from patch 3 to patch 4 still had errors but less. The Approval
Server failed to install with the following error in the logs: LOG EVENT
{Description=[Failed to execute
executeApprovalServerUpgradeNative],Detail=[Encountered error while
executing arapupgd]}
I re-ran the patch 4 installer and just installed Approval Server and it
appeared to install (there were no errors anyways).
Jason
On Tue, Mar 9, 2010 at 2:36 PM, Jason Miller jason.mil...@gmail.com wrote:
I also ran into some issues with installing patch 4 fresh. This is on
Windows 2008 64bit but had similar issues. Had a few rik errors, the
administration plugings were not working, the install hung on the final
servers start.
I removed everything, installed patch 3 and am upgrading to patch 4 now.
Jason
On Tue, Mar 9, 2010 at 3:08 AM, Dee ddus...@aol.com wrote:
I'm experiencing these issue with patch 4 on upgrade on unix.
1. Installer won't run with X11 biniary in Libpath.
2. On a custom install in of arserver, arealdap, ardbcldap, flashboard,
email engine, the rik import, fail to import most of the system forms, with
no errors. Except for group from.
3. Experienced error where the installer couldnot stop/start arserverd,
once.
Hopefully, this will help.
Sincerely,
D.D
On Mar 8, 2010, at 2:18 PM, Roger Justice rjust2...@aol.com wrote:
Patch 4 is inclusive. If this is the first time you have installed 7.5 be
sure to use the custom install to select what you want installed.
-Original Message-
From: Pierson, Shawn shawn.pier...@sug.com
To: arslist@ARSLIST.ORG
Sent: Mon, Mar 8, 2010 2:06 pm
Subject: ARS 7.5 Patches for a new install
**
Good afternoon,
I wanted to see if there is any undocumented best practice for a 7.5
upgrade in terms of what ARS patches to install. Normally I would just go
straight to the highest level, but lately BMC hasn’t been making all of
their patches all-inclusive like they used to so I don’t want to miss out on
anything and run into problems.
Thanks,
Shawn Pierson
Remedy Developer | Southern Union
Private and confidential as detailed here. If you cannot access
hyperlink, please e-mail sender. _Platinum Sponsor:
rmisoluti...@verizon.net ARSlist: Where the Answers Are_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
Re: ARS 7.5 Patches for a new install
Patch 4 is inclusive. If this is the first time you have installed 7.5 be sure to use the custom install to select what you want installed. -Original Message- From: Pierson, Shawn shawn.pier...@sug.com To: arslist@ARSLIST.ORG Sent: Mon, Mar 8, 2010 2:06 pm Subject: ARS 7.5 Patches for a new install ** Good afternoon, I wanted to see if there is any undocumented best practice for a 7.5 upgrade in terms of what ARS patches to install. Normally I would just go straight to the highest level, but lately BMC hasn’t been making all of their patches all-inclusive like they used to so I don’t want to miss out on anything and run into problems. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are
