Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
As silly as it sounds, I ran into a bug with the CUP Client that exhibited this behavior ... try unchecking the save password checkbox before logging in KP On Dec 25, 2012, at 6:45 AM, "virajith " wrote: > hi Guys, > > I tried out everything to get the deskphone mode working on my CUPC but still > no good. The following was done... > > -verified the end points are registered > -user is associated with the line > -rebooted the CUPS server > -redid the entire integration twice > > -still no good . > > I get the following error message ..in deskphone (CTI) in the show server > health > > "Partially Connected(Primary) - Cannot Connect to Phone" > > Can someone help in identifying the problem? > > I collected the CUPC logs and this is what is seen > > 2012-12-25 19:35:53,077 [0x08b8] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:35:53,202 [0x08b8] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:35:53,202 [0x08b8] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" > 2012-12-25 19:35:55,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:35:58,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:35:59,077 [0x0c78] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:35:59,187 [0x0c78] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:35:59,187 [0x0c78] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" > 2012-12-25 19:36:01,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:04,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:07,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:07,827 [0x0a20] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:36:07,952 [0x0a20] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:36:07,952 [0x0a20] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" > 2012-12-25 19:36:10,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:12,624 [0x0a98] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:36:12,734 [0x0a98] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:36:12,734 [0x0a98] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" > > The phone being used is 7960 > > > -Vir > > > From: Cory Gray > Sent: Wed, 19 Dec 2012 18:40:36 > To: "'Carlosobs _'" , , > > Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active > I had this 1 time before in practice and I had the reboot my CUPS server. > Nothing was working correctly on my CUPC client. > > > > From: ccie_voice-boun...@onlinestudylist.com > [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Carlosobs _ > Sent: Wednesday, December 19, 2012 5:02 AM > To: vir...@rediffmail.com; ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active > > > > Hi Vir, > > Please ensure following is correct in your setup. > > * Verify that user devices are registered to the CUCM. > * Verify that the end user is associated with the IP phones in end user > configuration. > * Ensure that the CCMCIP profile in CUPsever is applied to the end user. > * Verify in CUCM that the device and directory number can be controlled by > CTI. > > Carlos > > Date: Wed, 19 Dec 2012 05:56:57 + > To: ccie_voice@onlinestudylist.com > From: vir...@rediffmail.com > Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active > > hi Guys, > > In the client I get the option of deskphone mode in CUPC but when I select it > the mode does not get applied. > > In show server health I see the Desk phone mode says "
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
Ctigw is for OCS/Lync. You don't need to set it up unless you have OCS or Lync deskphone control. Sent from my Verizon Wireless 4G LTE Smartphone Original message From: Gurpreet Singh Kukreja Date: To: virajith Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active Just to add, the CtiGw application user on the CM should also have these roles and Deskphone user's phone assigned. On Tue, Dec 25, 2012 at 6:36 PM, Gurpreet Singh Kukreja wrote: Does your end user have CTI Enabled and CTI controlled roles assigned? If not, then assign them. Make sure that you've assigned the TCP profile in the CUPS server for the Deskphone user. - Gurpreet On Wed, Dec 19, 2012 at 12:56 AM, virajith wrote: hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir Catch India as it happens with the Rediff News App. To download it for FREE, click here ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
When you run the CUPS system diagnostics what does it show there? On Tue, Dec 25, 2012 at 12:22 PM, Chrysostomos Christofi < ch.christ...@logicom.net> wrote: > Vir > > ** ** > > Assume that the end user has in the controlled devices the correct phone** > ** > > Assume the in the phone settings the owner is the correct user > > Did you add in the cups the specific user to has a deskphone? > > Did you configure the cti application user in cucm and also in cups? > > ** ** > > If all the above are done then restart the cti manager in cucm > > ** ** > > ** ** > > ** ** > > *From:* ccie_voice-boun...@onlinestudylist.com [mailto: > ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *virajith > *Sent:* Τρίτη, 25 Δεκεμβρίου 2012 4:54 μμ > *To:* Cory Gray > *Cc:* ccie_voice@onlinestudylist.com > *Subject:* Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not > active > > ** ** > > hi Guys, > > I tried out everything to get the deskphone mode working on my CUPC but > still no good. The following was done... > > -verified the end points are registered > -user is associated with the line > -rebooted the CUPS server > -redid the entire integration twice > > -still no good . > > I get the following error message ..in deskphone (CTI) in the show server > health > > "Partially Connected(Primary) - Cannot Connect to Phone" > > Can someone help in identifying the problem? > > I collected the CUPC logs and this is what is seen > > 2012-12-25 19:35:53,077 [0x08b8] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:35:53,202 [0x08b8] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:35:53,202 [0x08b8] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to > "QBE" > 2012-12-25 19:35:55,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:35:58,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:35:59,077 [0x0c78] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:35:59,187 [0x0c78] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:35:59,187 [0x0c78] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to > "QBE" > 2012-12-25 19:36:01,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:04,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:07,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:07,827 [0x0a20] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:36:07,952 [0x0a20] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:36:07,952 [0x0a20] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to > "QBE" > 2012-12-25 19:36:10,796 [0x0e30] DEBUG LCDirectory - > LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests > 2012-12-25 19:36:12,624 [0x0a98] DEBUG LCSoap - Request > name="CallControl.provider">QBE > 2012-12-25 19:36:12,734 [0x0a98] DEBUG LCSoap - Response > name="CallControl.provider" status-code="0"/> > 2012-12-25 19:36:12,734 [0x0a98] INFO LCMiddleware - > (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to > "QBE" > > The phone being used is 7960 > > > -Vir > > > From: Cory Gray > Sent: Wed, 19 Dec 2012 18:40:36 > To: "'Carlosobs _'" , , < > ccie_voice@onlinestudylist.com> > Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active > > > I had this 1 time before in practice and I had the reboot my CUPS server. > Nothing was working correctly on my CUPC client. > > > > *From:* ccie_voice-boun...@onlinestudylist.com [ > mailto:ccie_voice-boun...@onlinestudylist.com] > *On Behalf Of *Carlosobs _ > *Sent:* Wednesday, December 19, 2012 5:02 AM > *To:* vir...@rediffmail.com; ccie_voice@onlinestudylist.com > *Subject:* Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not >
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
Vir Assume that the end user has in the controlled devices the correct phone Assume the in the phone settings the owner is the correct user Did you add in the cups the specific user to has a deskphone? Did you configure the cti application user in cucm and also in cups? If all the above are done then restart the cti manager in cucm From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of virajith Sent: Τρίτη, 25 Δεκεμβρίου 2012 4:54 μμ To: Cory Gray Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active hi Guys, I tried out everything to get the deskphone mode working on my CUPC but still no good. The following was done... -verified the end points are registered -user is associated with the line -rebooted the CUPS server -redid the entire integration twice -still no good . I get the following error message ..in deskphone (CTI) in the show server health "Partially Connected(Primary) - Cannot Connect to Phone" Can someone help in identifying the problem? I collected the CUPC logs and this is what is seen 2012-12-25 19:35:53,077 [0x08b8] DEBUG LCSoap - Request QBE 2012-12-25 19:35:53,202 [0x08b8] DEBUG LCSoap - Response 2012-12-25 19:35:53,202 [0x08b8] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" 2012-12-25 19:35:55,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:35:58,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:35:59,077 [0x0c78] DEBUG LCSoap - Request QBE 2012-12-25 19:35:59,187 [0x0c78] DEBUG LCSoap - Response 2012-12-25 19:35:59,187 [0x0c78] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" 2012-12-25 19:36:01,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:04,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:07,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:07,827 [0x0a20] DEBUG LCSoap - Request QBE 2012-12-25 19:36:07,952 [0x0a20] DEBUG LCSoap - Response 2012-12-25 19:36:07,952 [0x0a20] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" 2012-12-25 19:36:10,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:12,624 [0x0a98] DEBUG LCSoap - Request QBE 2012-12-25 19:36:12,734 [0x0a98] DEBUG LCSoap - Response 2012-12-25 19:36:12,734 [0x0a98] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" The phone being used is 7960 -Vir From: Cory Gray mailto:corygray22...@hotmail.com>> Sent: Wed, 19 Dec 2012 18:40:36 To: "'Carlosobs _'" mailto:carlos...@hotmail.com>>, mailto:vir...@rediffmail.com>>, mailto:ccie_voice@onlinestudylist.com>> Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active I had this 1 time before in practice and I had the reboot my CUPS server. Nothing was working correctly on my CUPC client. From: ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Carlosobs _ Sent: Wednesday, December 19, 2012 5:02 AM To: vir...@rediffmail.com<mailto:vir...@rediffmail.com>; ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active Hi Vir, Please ensure following is correct in your setup. * Verify that user devices are registered to the CUCM. * Verify that the end user is associated with the IP phones in end user configuration. * Ensure that the CCMCIP profile in CUPsever is applied to the end user. * Verify in CUCM that the device and directory number can be controlled by CTI. Carlos Date: Wed, 19 Dec 2012 05:56:57 +0000 To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> From: vir...@rediffmail.com<mailto:vir...@rediffmail.com> Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir [http://sigads.re
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
hi Guys, I tried out everything to get the deskphone mode working on my CUPC but still no good. The following was done... -verified the end points are registered -user is associated with the line -rebooted the CUPS server -redid the entire integration twice -still no good . I get the following error message ..in deskphone (CTI) in the show server health "Partially Connected(Primary) - Cannot Connect to Phone" Can someone help in identifying the problem? I collected the CUPC logs and this is what is seen 2012-12-25 19:35:53,077 [0x08b8] DEBUG LCSoap - Request <epas:set-user-config><epas:property is-public="false" name="CallControl.provider">QBE</epas:property></epas:set-user-config> 2012-12-25 19:35:53,202 [0x08b8] DEBUG LCSoap - Response <epas:set-user-config-resp xmlns:epas="urn:cisco:epas:soap"><epas:property name="CallControl.provider" status-code="0"/></epas:set-user-config-resp> 2012-12-25 19:35:53,202 [0x08b8] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" 2012-12-25 19:35:55,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:35:58,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:35:59,077 [0x0c78] DEBUG LCSoap - Request <epas:set-user-config><epas:property is-public="false" name="CallControl.provider">QBE</epas:property></epas:set-user-config> 2012-12-25 19:35:59,187 [0x0c78] DEBUG LCSoap - Response <epas:set-user-config-resp xmlns:epas="urn:cisco:epas:soap"><epas:property name="CallControl.provider" status-code="0"/></epas:set-user-config-resp> 2012-12-25 19:35:59,187 [0x0c78] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" 2012-12-25 19:36:01,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:04,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:07,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:07,827 [0x0a20] DEBUG LCSoap - Request <epas:set-user-config><epas:property is-public="false" name="CallControl.provider">QBE</epas:property></epas:set-user-config> 2012-12-25 19:36:07,952 [0x0a20] DEBUG LCSoap - Response <epas:set-user-config-resp xmlns:epas="urn:cisco:epas:soap"><epas:property name="CallControl.provider" status-code="0"/></epas:set-user-config-resp> 2012-12-25 19:36:07,952 [0x0a20] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" 2012-12-25 19:36:10,796 [0x0e30] DEBUG LCDirectory - LDAPDirectoryImpl::SearchThread:RequestQueue has [2] pending requests 2012-12-25 19:36:12,624 [0x0a98] DEBUG LCSoap - Request <epas:set-user-config><epas:property is-public="false" name="CallControl.provider">QBE</epas:property></epas:set-user-config> 2012-12-25 19:36:12,734 [0x0a98] DEBUG LCSoap - Response <epas:set-user-config-resp xmlns:epas="urn:cisco:epas:soap"><epas:property name="CallControl.provider" status-code="0"/></epas:set-user-config-resp> 2012-12-25 19:36:12,734 [0x0a98] INFO LCMiddleware - (MWMSG_EIM_SETUSERPROPERTY) Set user property "CallControl.provider" to "QBE" The phone being used is 7960 -Vir From: Cory Gray <corygray22...@hotmail.com> Sent: Wed, 19 Dec 2012 18:40:36 To: "'Carlosobs _'" <carlos...@hotmail.com>, <vir...@rediffmail.com>, <ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active I had this 1 time before in practice and I had the reboot my CUPS server. Nothing was working correctly on my CUPC client. From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Carlosobs _ Sent: Wednesday, December 19, 2012 5:02 AM To: vir...@rediffmail.com; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active Hi Vir, Please ensure following is correct in your setup. * Verify that user devices are registered to the CUCM. * Verify that the end user is associated with the IP phones in end user configuration. * Ensure that the CCMCIP profile in CUPsever is applied to the end user. * Verify in CUCM that the device and directory numbe
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
I had this 1 time before in practice and I had the reboot my CUPS server. Nothing was working correctly on my CUPC client. From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Carlosobs _ Sent: Wednesday, December 19, 2012 5:02 AM To: vir...@rediffmail.com; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active Hi Vir, Please ensure following is correct in your setup. * Verify that user devices are registered to the CUCM. * Verify that the end user is associated with the IP phones in end user configuration. * Ensure that the CCMCIP profile in CUPsever is applied to the end user. * Verify in CUCM that the device and directory number can be controlled by CTI. Carlos _ Date: Wed, 19 Dec 2012 05:56:57 + To: ccie_voice@onlinestudylist.com From: vir...@rediffmail.com Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir <http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/sign atureline.htm%40Middle?> Catch India as it happens with the Rediff News App. To download it for FREE, click here <http://track.rediff.com/click?url=___http://www.rediff.com/newsapp___&lnk=s ignature&newservice=newsapp> ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
Hi Vir, Please ensure following is correct in your setup. * Verify that user devices are registered to the CUCM. * Verify that the end user is associated with the IP phones in end user configuration. * Ensure that the CCMCIP profile in CUPsever is applied to the end user. * Verify in CUCM that the device and directory number can be controlled by CTI. Carlos Date: Wed, 19 Dec 2012 05:56:57 + To: ccie_voice@onlinestudylist.com From: vir...@rediffmail.com Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir Catch India as it happens with the Rediff News App. To download it for FREE, click here ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
What are you using to login to the CUPS server ? IP address or name ? If you are using the name, Try to add a host record to the host file in the CUCCX server and then try again. Date: Wed, 19 Dec 2012 05:56:57 + To: ccie_voice@onlinestudylist.com From: vir...@rediffmail.com Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir Catch India as it happens with the Rediff News App. To download it for FREE, click here ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
Yes it is From: Chrysostomos Christofi <ch.christ...@logicom.net> Sent: Wed, 19 Dec 2012 12:29:23 To: "virajith " <vir...@rediffmail.com>, "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active The phone is associated with a user? From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of virajith Sent: Τετάρτη, 19 Δεκεμβρίου 2012 8:24 πμ To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir Catch India as it happens with the Rediff News App. To download it for FREE, click here ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
The phone is associated with a user? From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of virajith Sent: Τετάρτη, 19 Δεκεμβρίου 2012 8:24 πμ To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir [http://sigads.rediff.com/RealMedia/ads/adstream_nx.ads/www.rediffmail.com/signatureline.htm@Middle]<http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle?> Catch India as it happens with the Rediff News App. To download it for FREE, click here<http://track.rediff.com/click?url=___http://www.rediff.com/newsapp___&lnk=signature&newservice=newsapp> ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active
hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
