Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Hi all Well i tried my second implementation of MOH on multicast and this time i didnt enable multicast on the router and its not working The file is working as i have tested it on unity express which requires the same format and it works also with multile formats But when i do a sh ephone summ i see this Skinny Music on hold Status No MOH file loaded I have the files on the router flash. I deleted it multiple times and put it back again still not working I also made the loopback address which again is on a different subnet than ccm and VG and added on the route CCM:- 10.0.12.X, GW:- 10.0.19.X, Loopback:- 10.0.0.1 call-manager-fallback moh Virgin-on-hold.wav multicast moh 239.1.1.1 port 16384 route 10.0.19.10 10.0.0.1 Also the time when i take multicasting off from Media resource group settings it works perfectly. i also have the HOP count set to 1 on the MOH server.. So what do u think seems to be the issue On Thu, Jun 18, 2009 at 6:49 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Just wanted to re-confirm for my notes that multicast Moh from flash can only use G.711, so the multicast address should only be a x.x.x.1 (for first source.) That the Multicast Moh server on CCM should be in a G711 only region, etc. Multicast Moh from CCM to remote site can be g729 and use 239.1.1.3 as in the example below. From: kapil atrish [nice_cha...@yahoo.com] Sent: Friday, June 12, 2009 4:40 AM To: Michael Ciarfello; Azeem ahamed Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource To Play the MOH from flash, you won't need Mcast enabled anywhere, not even on the local router. I would check what codec I am trying MOH to be played in, if G729, u've to select G729 in IPVMS Service parameters and set the base address to 239.1.1.3 in CCM and in SRST Router. If this router is going to serve as SRST gateway, the file has to be G711 only. Also, to extend the MOH to PSTN, you've to have loopback interface on the router and add that loopback address in the: multicast moh command. Recommended is to remove the command completely and entry new one rather then trying to modify it on the fly. multicast moh 239.1.1.1 port 16384 route SUB_IF IP LOOPBACK_IP --- On Thu, 6/11/09, Azeem ahamed azeemo...@gmail.com wrote: From: Azeem ahamed azeemo...@gmail.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource To: Michael Ciarfello mciarfe...@iplogic.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Date: Thursday, June 11, 2009, 1:40 PM Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
moh Virgin-on-hold.wav You should have virgin-on-hold.au. File format is not correct. -Original Message- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Azeem ahamed Sent: Thursday, June 18, 2009 2:24 PM To: Michael Ciarfello Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hi all Well i tried my second implementation of MOH on multicast and this time i didnt enable multicast on the router and its not working The file is working as i have tested it on unity express which requires the same format and it works also with multile formats But when i do a sh ephone summ i see this Skinny Music on hold Status No MOH file loaded I have the files on the router flash. I deleted it multiple times and put it back again still not working I also made the loopback address which again is on a different subnet than ccm and VG and added on the route CCM:- 10.0.12.X, GW:- 10.0.19.X, Loopback:- 10.0.0.1 call-manager-fallback moh Virgin-on-hold.wav multicast moh 239.1.1.1 port 16384 route 10.0.19.10 10.0.0.1 Also the time when i take multicasting off from Media resource group settings it works perfectly. i also have the HOP count set to 1 on the MOH server.. So what do u think seems to be the issue On Thu, Jun 18, 2009 at 6:49 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Just wanted to re-confirm for my notes that multicast Moh from flash can only use G.711, so the multicast address should only be a x.x.x.1 (for first source.) That the Multicast Moh server on CCM should be in a G711 only region, etc. Multicast Moh from CCM to remote site can be g729 and use 239.1.1.3 as in the example below. From: kapil atrish [nice_cha...@yahoo.com] Sent: Friday, June 12, 2009 4:40 AM To: Michael Ciarfello; Azeem ahamed Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource To Play the MOH from flash, you won't need Mcast enabled anywhere, not even on the local router. I would check what codec I am trying MOH to be played in, if G729, u've to select G729 in IPVMS Service parameters and set the base address to 239.1.1.3 in CCM and in SRST Router. If this router is going to serve as SRST gateway, the file has to be G711 only. Also, to extend the MOH to PSTN, you've to have loopback interface on the router and add that loopback address in the: multicast moh command. Recommended is to remove the command completely and entry new one rather then trying to modify it on the fly. multicast moh 239.1.1.1 port 16384 route SUB_IF IP LOOPBACK_IP --- On Thu, 6/11/09, Azeem ahamed azeemo...@gmail.com wrote: From: Azeem ahamed azeemo...@gmail.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource To: Michael Ciarfello mciarfe...@iplogic.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Date: Thursday, June 11, 2009, 1:40 PM Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Just wanted to re-confirm for my notes that multicast Moh from flash can only use G.711, so the multicast address should only be a x.x.x.1 (for first source.) That the Multicast Moh server on CCM should be in a G711 only region, etc. Multicast Moh from CCM to remote site can be g729 and use 239.1.1.3 as in the example below. From: kapil atrish [nice_cha...@yahoo.com] Sent: Friday, June 12, 2009 4:40 AM To: Michael Ciarfello; Azeem ahamed Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource To Play the MOH from flash, you won't need Mcast enabled anywhere, not even on the local router. I would check what codec I am trying MOH to be played in, if G729, u've to select G729 in IPVMS Service parameters and set the base address to 239.1.1.3 in CCM and in SRST Router. If this router is going to serve as SRST gateway, the file has to be G711 only. Also, to extend the MOH to PSTN, you've to have loopback interface on the router and add that loopback address in the: multicast moh command. Recommended is to remove the command completely and entry new one rather then trying to modify it on the fly. multicast moh 239.1.1.1 port 16384 route SUB_IF IP LOOPBACK_IP --- On Thu, 6/11/09, Azeem ahamed azeemo...@gmail.com wrote: From: Azeem ahamed azeemo...@gmail.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource To: Michael Ciarfello mciarfe...@iplogic.com Cc: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com Date: Thursday, June 11, 2009, 1:40 PM Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.comUrlBlockedError.aspx wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.comUrlBlockedError.aspx [ccie_voice-boun...@onlinestudylist.comUrlBlockedError.aspx] On Behalf Of Cristobal Priego [cristobalpri...@gmail.comUrlBlockedError.aspx] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.comUrlBlockedError.aspx Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Hi Michael, You're welcome. You will need this command: multicast moh 239.1.1.x port 16384 route VOICE_VLAN_IP LOOPBACK_IP Basically, when you configure this, the router will start to transmit music to multicast ip address 239.1.1.x port 16384 on interfaces VOICE_VLAN and LOOPBACK. Loopback is needed there because you will need MoH for the PSTN phones. After that you must configure phones to listen to that address from call-manager-fallback(239.1.1.x, where x depends on codec used). When a phone is on hold it will listen to the address from it's configuration file. You can verify what address CCM configured for the phones by verifying configuration files on TFTP Server. Also, if you did a mistake in multicast moh command you must delete it and put it again in order to work with the new configurations. Hope this helps, Cristi -Original Message- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Michael Ciarfello Sent: Tuesday, June 16, 2009 7:29 AM To: Azeem ahamed Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Did the original poster get this working? I did verify multicast routing is not needed on any router. (Thanks Cristi). Also no PIM is needed. I DID have to reboot the router becasue the multicast packets kept coming from the loopback interface on my last configuration even though SRST source-address was voice VLAN interface. Seemed to need the route command in my last configuration. IP of loopback AND IP of voice VLAN. I think MGCP was bound to loopback and SRST was bound to voice vlan. I'll re-try Christ's route meaning, but think if I didn't also have loopback music stopped. Never configured the route command for a customer. Still working on perfecting the configuration and meanings of everything. I can get it to work, but that's not expert enough for me. From: Azeem ahamed [azeemo...@gmail.com] Sent: Thursday, June 11, 2009 4:10 AM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Thank you to all of the people that answered my question. we got this problem resolved our problem was that the Name on the MOH audio source in CCM didn't match with the file name stored in Flash, once we changed the name on the file and uploaded it again to the flash it worked like charm thanks again 2009/6/16 Cristi Radescu cristian.rade...@crescendo.ro Hi Michael, You're welcome. You will need this command: multicast moh 239.1.1.x port 16384 route VOICE_VLAN_IP LOOPBACK_IP Basically, when you configure this, the router will start to transmit music to multicast ip address 239.1.1.x port 16384 on interfaces VOICE_VLAN and LOOPBACK. Loopback is needed there because you will need MoH for the PSTN phones. After that you must configure phones to listen to that address from call-manager-fallback(239.1.1.x, where x depends on codec used). When a phone is on hold it will listen to the address from it's configuration file. You can verify what address CCM configured for the phones by verifying configuration files on TFTP Server. Also, if you did a mistake in multicast moh command you must delete it and put it again in order to work with the new configurations. Hope this helps, Cristi -Original Message- From: ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] On Behalf Of Michael Ciarfello Sent: Tuesday, June 16, 2009 7:29 AM To: Azeem ahamed Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Did the original poster get this working? I did verify multicast routing is not needed on any router. (Thanks Cristi). Also no PIM is needed. I DID have to reboot the router becasue the multicast packets kept coming from the loopback interface on my last configuration even though SRST source-address was voice VLAN interface. Seemed to need the route command in my last configuration. IP of loopback AND IP of voice VLAN. I think MGCP was bound to loopback and SRST was bound to voice vlan. I'll re-try Christ's route meaning, but think if I didn't also have loopback music stopped. Never configured the route command for a customer. Still working on perfecting the configuration and meanings of everything. I can get it to work, but that's not expert enough for me. From: Azeem ahamed [azeemo...@gmail.com] Sent: Thursday, June 11, 2009 4:10 AM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRSTto Use Cisco SRST As a Multicast MOH Resource Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Hi Cristobal, You don't need to match the two names(in CCM and flash). Probably you had some problems with file loaded on flash. When you uploaded it once again you loaded file in supported format. You can verify that everything is ok with file with sh ephone summ. Cristi From: Cristobal Priego [mailto:cristobalpri...@gmail.com] Sent: Tuesday, June 16, 2009 11:13 PM To: Cristi Radescu Cc: Michael Ciarfello; Azeem ahamed; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Thank you to all of the people that answered my question. we got this problem resolved our problem was that the Name on the MOH audio source in CCM didn't match with the file name stored in Flash, once we changed the name on the file and uploaded it again to the flash it worked like charm thanks again 2009/6/16 Cristi Radescu cristian.rade...@crescendo.romailto:cristian.rade...@crescendo.ro Hi Michael, You're welcome. You will need this command: multicast moh 239.1.1.x port 16384 route VOICE_VLAN_IP LOOPBACK_IP Basically, when you configure this, the router will start to transmit music to multicast ip address 239.1.1.x port 16384 on interfaces VOICE_VLAN and LOOPBACK. Loopback is needed there because you will need MoH for the PSTN phones. After that you must configure phones to listen to that address from call-manager-fallback(239.1.1.x, where x depends on codec used). When a phone is on hold it will listen to the address from it's configuration file. You can verify what address CCM configured for the phones by verifying configuration files on TFTP Server. Also, if you did a mistake in multicast moh command you must delete it and put it again in order to work with the new configurations. Hope this helps, Cristi -Original Message- From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Michael Ciarfello Sent: Tuesday, June 16, 2009 7:29 AM To: Azeem ahamed Cc: ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Did the original poster get this working? I did verify multicast routing is not needed on any router. (Thanks Cristi). Also no PIM is needed. I DID have to reboot the router becasue the multicast packets kept coming from the loopback interface on my last configuration even though SRST source-address was voice VLAN interface. Seemed to need the route command in my last configuration. IP of loopback AND IP of voice VLAN. I think MGCP was bound to loopback and SRST was bound to voice vlan. I'll re-try Christ's route meaning, but think if I didn't also have loopback music stopped. Never configured the route command for a customer. Still working on perfecting the configuration and meanings of everything. I can get it to work, but that's not expert enough for me. From: Azeem ahamed [azeemo...@gmail.commailto:azeemo...@gmail.com] Sent: Thursday, June 11, 2009 4:10 AM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.commailto:ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.commailto:mciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.commailto:ccie_voice-boun...@onlinestudylist.com
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Did the original poster get this working? I did verify multicast routing is not needed on any router. (Thanks Cristi). Also no PIM is needed. I DID have to reboot the router becasue the multicast packets kept coming from the loopback interface on my last configuration even though SRST source-address was voice VLAN interface. Seemed to need the route command in my last configuration. IP of loopback AND IP of voice VLAN. I think MGCP was bound to loopback and SRST was bound to voice vlan. I'll re-try Christ's route meaning, but think if I didn't also have loopback music stopped. Never configured the route command for a customer. Still working on perfecting the configuration and meanings of everything. I can get it to work, but that's not expert enough for me. From: Azeem ahamed [azeemo...@gmail.com] Sent: Thursday, June 11, 2009 4:10 AM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Just to add a bit more to Michael's email If you are running H323 gateway you need ccm-manager music-on-hold -Original Message- From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Michael Ciarfello Sent: Tuesday, 16 June 2009 2:29 PM To: Azeem ahamed Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Did the original poster get this working? I did verify multicast routing is not needed on any router. (Thanks Cristi). Also no PIM is needed. I DID have to reboot the router becasue the multicast packets kept coming from the loopback interface on my last configuration even though SRST source-address was voice VLAN interface. Seemed to need the route command in my last configuration. IP of loopback AND IP of voice VLAN. I think MGCP was bound to loopback and SRST was bound to voice vlan. I'll re-try Christ's route meaning, but think if I didn't also have loopback music stopped. Never configured the route command for a customer. Still working on perfecting the configuration and meanings of everything. I can get it to work, but that's not expert enough for me. From: Azeem ahamed [azeemo...@gmail.com] Sent: Thursday, June 11, 2009 4:10 AM To: Michael Ciarfello Cc: Cristobal Priego; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated CONFIDENTIALITY - The information contained in this electronic mail message is confidential and is intended solely for the addressee(s). If you are not an authorised recipient of this message please contact UXC Getronics Australia immediately by reply email and destroy/delete this message from your computer. Any unauthorised form of reproduction of this message, or part thereof, is strictly prohibited. DISCLAIMER - Unless
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Also do try putting in the ip pim sparse mode when you enable the Multicasting On Thu, Jun 11, 2009 at 7:30 AM, Michael Ciarfellomciarfe...@iplogic.com wrote: Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated
[OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Hi Cristobal, Just a starting point in your debug: - enable multicasting only on a server not both; if you will have both you must configure different starting IP addresses on each server and this will not work in Moh from flash scenario; - 239.1.1.1 is for audio source 1, codec g711u; make sure you are using this one for MoH. If you have g729 between regions you should have there 239.1.1.3 and G729 enabled for MoH in service parameters; - also you can use debug ephone moh for debugging on router. - Also in SRST condition, ip phones will receive only beeps. PSTN phones will receive music. Hope this helps, Cristian From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego Sent: Wednesday, June 10, 2009 11:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Cristian I enable multicast on 1 server only 239.1.1.1 port 16384, we are using audio source 1. i configured a region for the MOH servers only, so it will only use g711. the increment is per ip address If i issue a show ephone summary, it says that no moh file loaded under call-manager fallback i have ip source 10.11.21.1 port 2000 moh BeStillMyLove.wav multicast moh 239.1.1.1 port 16384 route 10.11.21.1 I have the following debugs enabled on the router ephone moh h245 asn when i place a call within the same location i get the beeps, however i don't see any output on the router for the debugs i can see on performance thatn a multicast session becomes active indeed. the same happens if i place a call between locations do you think the problem is with the audio file ? should i try with a *.au file ? thanks 2009/6/10 Cristi Radescu cristian.rade...@crescendo.ro Hi Cristobal, Just a starting point in your debug: - enable multicasting only on a server not both; if you will have both you must configure different starting IP addresses on each server and this will not work in Moh from flash scenario; - 239.1.1.1 is for audio source 1, codec g711u; make sure you are using this one for MoH. If you have g729 between regions you should have there 239.1.1.3 and G729 enabled for MoH in service parameters; - also you can use „debug ephone moh” for debugging on router. - Also in SRST condition, ip phones will receive only beeps. PSTN phones will receive music. Hope this helps, Cristian -- *From:* ccie_voice-boun...@onlinestudylist.com [mailto: ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Cristobal Priego *Sent:* Wednesday, June 10, 2009 11:54 PM *To:* ccie_voice@onlinestudylist.com *Subject:* [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated
Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource
Hi and welcome. Did you upload the MOH file to all the other servers in the cluster? Multicast routing enabled on the remote gateway? You have 239.1.1.1 which implies FIRST music source, G.711. Are you using G.711 over the WAN? What does show ccm-manager music-on-hold output when the phone is on hold? What does show ip mroute display when on hold? There is a Cisco made document describing this feature. Probably search for Moh from router flash on the Cisco web site. The remote phone config file should have in it 239.1.1.1 for Moh. You can get the phone.xml file from the TFTP directory if the appropriate TFTP service parameters are set or since you are a production system I wouldn't mess with them and would sniff the phone bootup packets to read that file from the sniffer. The phone might be listening to another IP Address for some reason. Multicast MOH from remote site flash is like the phone turning a radio channel. If it doesn't tune to the proper channel (defined in the config file downloaded to the phone) you don't hear the radio program. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego [cristobalpri...@gmail.com] Sent: Wednesday, June 10, 2009 4:54 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST to Use Cisco SRST As a Multicast MOH Resource Hello Experts, This is not related to a lab or a pod, sometimes i use my customer's networks to study I have centralized deployment, the cluster has 2 servers running CCM 7.x, the MOH Servers are enabled for multicast, the ip address and port are configured, the multicast increment is set to Ip address On the selected audio source field on the option 1 (which is the MOH file that we want to use) the hop count is set to 1 The MOH audio source has the box check for Allow multicasting. I created an MRG that include both serves and is enabled for Multicast, the MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote gateway. the phones have the user/network audio source selected to option 1 the remote gateway has the wav file loaded in flash. the call-manager-fallback has the ccm-manager music-on-hold moh audiofile.wav multicast moh 239.1.1.1 port 16384 route ip address of the sub interface dedicated for voice If I put a call on hold on the remote branch, the phone is not playing the music from the local gateway. i get beeps either internal or external calls. what am i missing? If i place a call internally i get the beeps, however in RTMT i can see that a multicast request becomes active If i issue a show ccm-manager music-on-hold i don't see anything your help is greatly appreciated
