Re: KickAssVps.com Experiences

2011-03-06 Thread Pete Ruckelshaus

I've been using them for about 2 months now; I was looking for more control
over my environment, wanted to replace several shared hosting accounts with
a single account, and wanted to be able to run multiple sites off of a
single codebase.

I initially went with the default 1GB RAM/10GB storage Windows Server 2008
account.  My goal was to run CF9, SQL Server, and mail servers off of that.
 No go, it's just not enough memory.  My final configuration, with
everything up and running the way I want, has an additional 1GB RAM (2GB
total) with the 10GB storage account, running CF9 with memory usage set at
512MB, SQL Server Express 2008 with memory usage set at 512MB, and I ditched
the idea of running a full mail server and instead went with Google Apps for
email, but I am running MailEnable on the server for SMTP. Performance with
this configuration and 5 fairly modest web sites is significantly better
than the shared hosting I had been using.

If you haven't used a VPS host before, as I hadn't, you probably have the
same questions I did.  You access your VPS via remote desktop.  You have
full control over the server, and can install anything you want, so long as
you're within your disk space and RAM limitations.  You need to be pretty
self-sufficient; if you aren't reasonably knowledgeable about windows server
admin, IIS, etc., you'll want to get yourself up to speed.

My only real beef has been support; I am a high school teacher, so virtually
all of my development time is nights and wekeends.  Submitting a non-911
priority support request during the week usually doesn't get resolved until
NBD, and on the weekend, it might take 24 hours or more.

In the end, for under $40/mo (with the extra RAM), I can certainly live with
the limitations.  However, if I was running a mission-critical app that
needed 5 9's, I'd look at higher-end hosts.

Pete

On Fri, Mar 4, 2011 at 12:56 PM, Peter Donahue wrote:

>
> Hello again everyone,
>I'd be curious to hear about your experiences with www.KickAssVPS.comif
> any of you have a Virtual Private Server with them. I checked them out
> several times and like the fact that they offer ColdFusion 9 and use
> Paralells Helm Control Panel for site management and the Virtuozzo Control
> Panel for managing the server. Both products work very well with screen
> reading software. Being a screen reader user this is of importance to me. I
> have had the opportunity to use several Parallels products and found that
> they all work well with Jaws For Windows Version 12.0.
>
>Beyond this they seem to be a good company although I'm a little
> squeemish about there not being telephone tech support available. That's
> the
> impression I get from viewing their Web Site. Any feedback will be very
> much
> appreciated.
>
> Peter Donahue
>
>
>
>
>
>
> 

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Re: KickAssVps.com Experiences

2011-03-04 Thread Rob Voyle

I have had great service from KickAssVps

As a newbie to vps it has been a challenge setting up/managing the vps but the 
support has been good

Rob
Robert J. Voyle, Psy.D.
Director, Clergy Leadership Institute
For Coaching and Training in Appreciative Inquiry
Author: Restoring Hope: Appreciative Strategies
 to Resolve Grief and Resentment
http://www.appreciativeway.com/
503-647-2378 or 503-647-2382


On 4 Mar 2011 at 11:56, Peter Donahue wrote:

> 
> Hello again everyone,
> I'd be curious to hear about your experiences with
> www.KickAssVPS.com if 


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Re: KickAssVps.com Experiences

2011-03-04 Thread Phillip Vector

I've been with them for a year or so now. Wonderful. MUCH better then
hostingatoz.com and worth the money.

The staff are knowledgeable and the few times I actually did call the
office, they didn't have any attitude at all that I was calling them.
Heck, as far as support goes, I emailed them at their 911 email and at
3am their time (20 mins. after I sent the email), the issue got fixed.

I should point out.. I don't have a full VPS with them. I just have
their web hosting plan. But if I had the extra money, I would upgrade
to VPS in a heartbeat.

On Fri, Mar 4, 2011 at 9:56 AM, Peter Donahue  wrote:
>
> Hello again everyone,
>    I'd be curious to hear about your experiences with www.KickAssVPS.com if
> any of you have a Virtual Private Server with them. I checked them out
> several times and like the fact that they offer ColdFusion 9 and use
> Paralells Helm Control Panel for site management and the Virtuozzo Control
> Panel for managing the server. Both products work very well with screen
> reading software. Being a screen reader user this is of importance to me. I
> have had the opportunity to use several Parallels products and found that
> they all work well with Jaws For Windows Version 12.0.
>
>    Beyond this they seem to be a good company although I'm a little
> squeemish about there not being telephone tech support available. That's the
> impression I get from viewing their Web Site. Any feedback will be very much
> appreciated.
>
> Peter Donahue
>
>
>
>
>
>
> 

~|
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RE: KickAssVps.com Experiences

2011-03-04 Thread Rick Faircloth

Yes, my experience, since July 2008 has been very good.
Perhaps 3 outages in over 2.5 years. Twice it was very
short periods, one from an outside attack and another
upgrades they were doing that affected the VPS.

A third time, my server was just using too much memory
and needed to be refreshed.

And, while I typically use their trouble ticket system
for problems, I have talked to them over the phone and
the number is listed right on the top of the pages.  The
phone number is part of the header graphic, so that may be
why you're not aware of it.

I see they've also added live chat to the support options,
which I will make use of from now on as my first option.

Always had good response and good performance!

I manage my server over remote desktop connection, however,
and don't use any of the management tools.

Rick



-Original Message-
From: Will Tomlinson [mailto:w...@wtomlinson.com] 
Sent: Friday, March 04, 2011 1:58 PM
To: cf-talk
Subject: Re: KickAssVps.com Experiences


 Beyond this they seem to be a good company although I'm a little 
>squeemish about there not being telephone tech support available. That's
the 
>impression I get from viewing their Web Site. Any feedback will be very
much 
>appreciated.
>
>Peter Donahue

My experience with them sucked. My hosting setup was a bit rocky. The
support was ok, but aremysitesup.com reported site down messages to me
almost every day, multiple times a day. I don't know how Rick is doing well
with them, he must've gotten the magical kickassvps account.

I use viviotech now. No, it isn't a discount host, but they're rock solid
from top to bottom. It's been a pleasure dealing with them for over a year
now. 

Oh, and my aremysitesup has been extremely quiet the entire time. 

my .02

Will




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Re: KickAssVps.com Experiences

2011-03-04 Thread Matt Quackenbush

+1,000,000,000,000,000,000,000 x 1,000,000,000,000,000,000,000 for
http://viviotech.net/.  You will *never* find a better company.  And it
starts at the very top!


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Re: KickAssVps.com Experiences

2011-03-04 Thread Kelly

I 2nd the recommendation for viviotech.net!

On 3/4/2011 2:42 PM, Gerald Guido wrote:
> +1 for KA VPS
>
> I had a VPS with them for a couple of years with just a couple of relatively
> minor hiccups. Someone DDoS'ed their network one time and took them off line
> along with my VPS. Support was good (excellent for the price) and prompt.
>
> Based entirely on my experience I would definitely recommend them.
>
> But of course YMMV. IIRC others on this list have had less than stellar
> experience with KAVPS and would disagree with me, as is expected.
>
> I will also recommend VivioTech without a nanosecond of hesitation. I cannot
> say enough good things about them.
>
> http://www.viviotech.net/hosting/vps_hosting.cfm
> http://www.viviotech.net/services/coldfusion.cfm
>
> HTH
>
> G!
>
> On Fri, Mar 4, 2011 at 12:56 PM, Peter Donahuewrote:
>
>> Hello again everyone,
>> I'd be curious to hear about your experiences with www.KickAssVPS.comif
>> any of you have a Virtual Private Server with them. I checked them out
>> several times and like the fact that they offer ColdFusion 9 and use
>> Paralells Helm Control Panel for site management and the Virtuozzo Control
>> Panel for managing the server. Both products work very well with screen
>> reading software. Being a screen reader user this is of importance to me. I
>> have had the opportunity to use several Parallels products and found that
>> they all work well with Jaws For Windows Version 12.0.
>>
>> Beyond this they seem to be a good company although I'm a little
>> squeemish about there not being telephone tech support available. That's
>> the
>> impression I get from viewing their Web Site. Any feedback will be very
>> much
>> appreciated.
>>
>> Peter Donahue
>>
>>
>>
>>
>>
>>
>>
> 

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Re: KickAssVps.com Experiences

2011-03-04 Thread Tom McNeer

I'd have to agree with John and Gerald: overall, my experience with KAVPS
has been generally quite good.

There have been occasional minor outages, and a few other quirks - things
that will tend to happen with a small hosting service. But they're very
flexible, Brian Emerson is very helpful, and they have some great tools
included with their accounts that they should (but don't) make enough of a
noise about.

They do have phone support. It's just not the sort of 24/7, lots of support
reps thing you'll get with a larger service.

The tools I refer to are things like:

   - a web interface to handle your own DNS settings. You can create a full
   set of DNS listings of all types, without the necessity of asking them to
   make DNS changes for you. Add a new site/domain on your VPS, you can create
   a new set of DNS listings for it.
   - Set up your own monitors for your sites - ping, HTML, etc. I doubt that
   the monitoring comes from outside their network, so if their network has
   problems, the monitoring probably would, too. But it certainly gives you the
   ability to monitor issues on your own VPS.
   - Database backup/restore tool. A web-based interface to any SQL Server
   database you have with them. While they do their own nightly backups, you
   can create a backup at any time and download it. You can also upload a
   backup file and force a restore on their system. I use the first function
   fairly frequently to refresh the databases on my development server from the
   live, production databases.

That said, you should check VivioTech, too.

There is a difference in orientation, in my opinion: KAVPS is more
Windows-oriented, VivioTech more Linux. That's oversimplified, of course,
but mostly true. It may or may not make a difference in your choice.
-- 
Thanks,

Tom

Tom McNeer
MediumCool
http://www.mediumcool.com
1735 Johnson Road NE
Atlanta, GA 30306
404.589.0560


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Re: KickAssVps.com Experiences

2011-03-04 Thread Gerald Guido

+1 for KA VPS

I had a VPS with them for a couple of years with just a couple of relatively
minor hiccups. Someone DDoS'ed their network one time and took them off line
along with my VPS. Support was good (excellent for the price) and prompt.

Based entirely on my experience I would definitely recommend them.

But of course YMMV. IIRC others on this list have had less than stellar
experience with KAVPS and would disagree with me, as is expected.

I will also recommend VivioTech without a nanosecond of hesitation. I cannot
say enough good things about them.

http://www.viviotech.net/hosting/vps_hosting.cfm
http://www.viviotech.net/services/coldfusion.cfm

HTH

G!

On Fri, Mar 4, 2011 at 12:56 PM, Peter Donahue wrote:

>
> Hello again everyone,
>I'd be curious to hear about your experiences with www.KickAssVPS.comif
> any of you have a Virtual Private Server with them. I checked them out
> several times and like the fact that they offer ColdFusion 9 and use
> Paralells Helm Control Panel for site management and the Virtuozzo Control
> Panel for managing the server. Both products work very well with screen
> reading software. Being a screen reader user this is of importance to me. I
> have had the opportunity to use several Parallels products and found that
> they all work well with Jaws For Windows Version 12.0.
>
>Beyond this they seem to be a good company although I'm a little
> squeemish about there not being telephone tech support available. That's
> the
> impression I get from viewing their Web Site. Any feedback will be very
> much
> appreciated.
>
> Peter Donahue
>
>
>
>
>
>
> 

~|
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Re: KickAssVps.com Experiences

2011-03-04 Thread John Blayter

I've had a VPS with them for about 2 years and it has been awesome for
the most part. A couple of small outages and DDOS attacks but nothing
that they weren't able to address in a couple of hours. Every now and
then the CF service wouldn't start back up after an update or
something so I just wrote a batch file to start the CF service. It
fires every couple of minutes just in case.

John Blayter
Land line: 303.731.3009
Mobile: 303.325.1979
http://www.blayter.com/john/

Denver ColdFusion User Group Manager
http://denvercfug.org/



On Fri, Mar 4, 2011 at 10:56 AM, Peter Donahue  wrote:
>
> Hello again everyone,
>    I'd be curious to hear about your experiences with www.KickAssVPS.com if
> any of you have a Virtual Private Server with them. I checked them out
> several times and like the fact that they offer ColdFusion 9 and use
> Paralells Helm Control Panel for site management and the Virtuozzo Control
> Panel for managing the server. Both products work very well with screen
> reading software. Being a screen reader user this is of importance to me. I
> have had the opportunity to use several Parallels products and found that
> they all work well with Jaws For Windows Version 12.0.
>
>    Beyond this they seem to be a good company although I'm a little
> squeemish about there not being telephone tech support available. That's the
> impression I get from viewing their Web Site. Any feedback will be very much
> appreciated.
>
> Peter Donahue
>
>
>
>
>
>
> 

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Re: KickAssVps.com Experiences

2011-03-04 Thread Will Tomlinson

 Beyond this they seem to be a good company although I'm a little 
>squeemish about there not being telephone tech support available. That's the 
>impression I get from viewing their Web Site. Any feedback will be very much 
>appreciated.
>
>Peter Donahue

My experience with them sucked. My hosting setup was a bit rocky. The support 
was ok, but aremysitesup.com reported site down messages to me almost every 
day, multiple times a day. I don't know how Rick is doing well with them, he 
must've gotten the magical kickassvps account.

I use viviotech now. No, it isn't a discount host, but they're rock solid from 
top to bottom. It's been a pleasure dealing with them for over a year now. 

Oh, and my aremysitesup has been extremely quiet the entire time. 

my .02

Will


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