I'd have to agree with John and Gerald: overall, my experience with KAVPS has been generally quite good.
There have been occasional minor outages, and a few other quirks - things that will tend to happen with a small hosting service. But they're very flexible, Brian Emerson is very helpful, and they have some great tools included with their accounts that they should (but don't) make enough of a noise about. They do have phone support. It's just not the sort of 24/7, lots of support reps thing you'll get with a larger service. The tools I refer to are things like: - a web interface to handle your own DNS settings. You can create a full set of DNS listings of all types, without the necessity of asking them to make DNS changes for you. Add a new site/domain on your VPS, you can create a new set of DNS listings for it. - Set up your own monitors for your sites - ping, HTML, etc. I doubt that the monitoring comes from outside their network, so if their network has problems, the monitoring probably would, too. But it certainly gives you the ability to monitor issues on your own VPS. - Database backup/restore tool. A web-based interface to any SQL Server database you have with them. While they do their own nightly backups, you can create a backup at any time and download it. You can also upload a backup file and force a restore on their system. I use the first function fairly frequently to refresh the databases on my development server from the live, production databases. That said, you should check VivioTech, too. There is a difference in orientation, in my opinion: KAVPS is more Windows-oriented, VivioTech more Linux. That's oversimplified, of course, but mostly true. It may or may not make a difference in your choice. -- Thanks, Tom Tom McNeer MediumCool http://www.mediumcool.com 1735 Johnson Road NE Atlanta, GA 30306 404.589.0560 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:342769 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm