RE: [Declude.Virus] Who is minding the store

2005-05-02 Thread R. Scott Perry

If Scott would chime in here and say  DON'T worry Doug these people know
their stuff, you are in good hands.  I would order a renewal.  But he left.
I'm not completely gone.  :)
Everyone does things differently, and I knew when I sold that company that 
the new owners wouldn't do everything exactly the way that I did.  Any new 
way of operating has its tradeoffs.  As you pointed out, one of the changes 
is that there isn't as much of a company presence on this mailing list as 
there was before.  It used to be that I was a major contributor to this 
list.  However, a lot of what I was posting was stuff that others could 
have posted (as they are now).

What is happening, though, is that the list is being monitored.  You would 
be surprised at how many times one of the owners would be discussing 
something with me, and then bring up a post from this list.  And this 
definitely includes some A lot of people are asking for Feature X.

Right now the company is at a crucial point -- it is seeing how it can 
manage without my daily involvement.  My personal opinion is that they are 
doing a good job with it.
-Scott

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Re: [Declude.Virus] Issues

2005-02-18 Thread R. Scott Perry

The past few days I am occuring a lot of these type errors in the virus log:
02/18/2005 06:03:21 Qcb35092800dc91ac Couldn't open headers datafile
This indicates that something happened to the D*.SMD file, which contains 
the E-mail body.  If you are running an on-access virus scanner, for 
example, the on-access virus scanner may have deleted the E-mail.

02/18/2005 06:03:21 Qcb35092800dc91ac ERROR: Could not move virus-infected 
E-mail2!  Code: 2 0 F:\IMail\spool\Qcb35092800dc91ac.SMD 
f:\imail\spool\virus\Qcb35092800dc91ac.SMD
And this one means that the Q*.SMD file isn't there, either.  This would 
seem unusual, except we then get:

02/18/2005 06:03:24 Qcb3e09ed005291c3 Error 183 creating temp directory 
F:\IMail\spool\Dcb3e09ed005291c3.vir\.
This one means that the F:\IMail\spool\Dcb3e09ed005291c3.vir\ directory 
already exists.  That is a major clue, as Declude Virus is the only program 
that will create a directory with that name.

This means that IMail is calling Declude multiple times.  We've seen this 
happen a few times before -- you may want to make sure that you are running 
the latest version of IMail.

   -Scott
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RE: [Declude.Virus] Issues

2005-02-18 Thread R. Scott Perry

Continue to see a lot of these type things, at times, the only to aid 
the situation is stop/restart the Queue Mgr/SMTP
If stopping/restarting the Queue Manager and/or SMTP fixes the problem, it 
is almost certainly an issue with IMail.  In this case:

02/18/2005 11:44:11 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:11 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
02/18/2005 11:44:12 Q1b37039c00b25045 ERROR: Could not open recip file 
F:\IMail\spool\_1b37039c00b25045.~MD [2]
Here, IMail tried starting Declude at least 10 times on the same 
E-mail.  It sounds like something is being corrupted in IMail that is 
causing it to keep re-trying the same E-mail.  Note that this all happened 
in the space of about 1 second, so IMail isn't simply re-trying an E-mail 
because it couldn't be delivered.

   -Scott
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Re: [Declude.Virus] F-prot help

2005-02-18 Thread R. Scott Perry

This has been hashed out before and I checked the archive. I cannot get my 
installation of declude to work.

This is my config:
C:\scanners\fprot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE=3 /NOBOOT /DUMB 
REPORT=report.txt
That should be /REPORT=report.txt (with a / in front of it).  Without 
the /, F-Prot doesn't save the report.txt file, so:

02/18/2005 14:25:30 Q412a0025005613ea 1 [1 of 2 not deleted] files were 
deleted; assuming external virus scanner found a virus
Declude Virus doesn't see the report.txt file it expects, and thinks that 
an on-access virus scanner deleted the file.

   -Scott
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RE: [Declude.Virus] Mismatched extensions

2005-02-11 Thread R. Scott Perry

Will this help?
Yes:
=_Next_Part_04_Feb_2005_14.41.20
Content-Type: application/octet-stream; name=2458.pdf
Content-Disposition: attachment; filename= 2458.pdf
Content-Transfer-Encoding: base64
The issue here is that the 2nd MIME header in this section has a space 
after the filename=.  The quotes here actually are valid, but since the 
filename in the 2nd MIME header begins with a space (not a quote), it 
causes the end quote to be part of the filename, and therefore the 
extension to have the quote in it.  In fact, the first character cannot be 
a space, so the header itself is malformed.

RFC1806 covers the format of the Content-Disposition header, and it refers 
to the value BNF in RFC1521.  The summary is to remove the space after 
the filename=, and all will be well.

   -Scott
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Re[17]: [Declude.Virus] testvirus.org #22

2005-02-04 Thread R. Scott Perry

Yes, we have a PF gateway on the front end. I thought of that
originally but PF doesn't do anything to modify messages that get past
it's basic blocking.
Are you positive?  I've seen PF modify E-mail headers, such as adding a 
Message-ID: or Date: header if one isn't present in the original E-mail 
(things that are good once the E-mail is ready to be delivered, but can 
prevent programs from scanning the original E-mail properly).

   -Scott
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Re[16]: [Declude.Virus] testvirus.org #22

2005-02-03 Thread R. Scott Perry

RSP As far as I can tell, Declude Virus is handling this properly.  The 
E-mail
RSP is plain text, and therefore should not be scanned.

But the exact same email is getting scanned by Andrew. Do you see any
difference in the log files that would give a clue?
Do you have a gateway in front of your mailserver?  Comparing the two log 
file snippets, they showed the plaintext segment ending in different 
places, which would suggest that they were scanning two different 
E-mails.  This could also occur if there was a gateway that might make 
modifications (such as a Postfix gateway).

   -Scott
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Re[3]: [Declude.Virus] RAR Support - why not?

2005-01-31 Thread R. Scott Perry

DS Is 1.82 out? If so, do we need  BANERAR like BANEZIPS?
 Ok, I checked the Junkmail list and it looks like Declude is at 1.82
 based on the messages but I didn't see an official notice. 1.82 is
 not an option to download when I logon to Declude's site.
1.82 was released earlier this month; it is identical to 1.81 except that 
it fixes the SPAMHEADERS issue.

For some reason, it is listed as something like SPAMHEADERS fix for 
v1.76+ on the website, rather than as v1.82.

 Also, original question still holds. Do we need to make a change to
 the virus.cfg to employ blocking of executable extensions in
 encrypted .rar files?
No.  If .ZIP files are being handled the way you want, .RAR files will too.
   -Scott
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Re[5]: [Declude.Virus] RAR Support - why not?

2005-01-31 Thread R. Scott Perry

BANEZIPEXTS ON
Then I repeat my list of banned extensions using:
BANEXT BAS
BANEXT BAT
etc, etc.
By my understanding, this will ban these extensions by themselves,
ban these extensions when found within encrypted .zip files, NOT ban
these extensions from within normal .zip files and with 1.82 ban these
extensions in encrypted .rar files.
Correct.
   -Scott
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RE: [Declude.Virus] RAR Support - why not?

2005-01-27 Thread R. Scott Perry

In fact, I wonder if Declude 2.1 could use those libraries to unrar files
to look inside RAR archives?
How about 1.82?  :)
1.82 will treat encrypted .RAR files the same as encrypted .ZIP files, and 
will block banned file extensions in .RAR files the same way as it blocks 
banned file extensions in .ZIP files.

   -Scott
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Re: [Declude.Virus] Error on Scanners

2005-01-21 Thread R. Scott Perry

What would the following indicate:
01/21/2005 15:04:06 Q5df1239b014af8b3 Error 183 creating temp directory
F:\IMail\spool\D5df1239b014af8b3.vir\.
That indicates that the F:\IMail\spool\D5df1239b014af8b3.vir\ directory 
already exists.  Declude Virus uses that as a temporary directory.  Most 
likely, IMail accidentally called Declude Virus twice, and the second 
instance generated this message (and terminated gracefully, allowing the 
first instance to properly scan the E-mail).

   -Scott
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RE: [Declude.Virus] Upgrade issues

2004-12-22 Thread R. Scott Perry

Well - it is my understanding that there is now an automated Setup again
and people have either been reporting (or possibly only speculating?) that
it might fiddle with my carefully laid out configuration files and or
message templates.
Yes.  That was due to a bug in the install program.
It was my understanding that these were Imail users - and it certainly would
create both an availability and installability issue if my configuration was
rendered useless after running Setup!
Correct, but this is unrelated to the MAC issue.
   -Scott
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RE: Re[2]: [Declude.Virus] PB installing 2.0B

2004-12-21 Thread R. Scott Perry

I'm sure you have been watching this thread.  Suggestion: if Declude is
determined to use only the install program, have person responsible for it
add an option to update only -- copying over the old declude.exe and leaving
the configuration and eml's intact. (I haven't used the install program, so
I'm assuming this option isn't there based on others comments.)
This is a bug.  A Declude install program absolutely, positively should not 
change any .eml files (unless you specifically request it to do so).  I'll 
see what I can find out about this.

   -Scott
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Re: [Declude.Virus] Upgrade issues [was: DO NOT UPGRADE]

2004-12-21 Thread R. Scott Perry

Just upgraded to 2.0B, and declude stoped working
When running -diag I am getting a strange line:
Declude v2.0b key request on  MAC 000E7F2E754C.
What is this key request ?
For the next release, we are looking at having activation codes handled 
automatically.

Why is declude not working ?
I cannot say; this is an issue that should be handled via support.  The 
IMail version of Declude should work fine with your current activation code.

   -Scott
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RE: [Declude.Virus] Upgrade issues [was: DO NOT UPGRADE]

2004-12-21 Thread R. Scott Perry

I had the same problem with 2.0b not working.  E-mails kept piling up in the
spool.  Cycled queue manager, emails went through, unchecked by Declude.
We are aware of an issue with 2.0b where this could happen; we are awaiting 
more information to resolve the problem.

   -Scott
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Re: [Declude.Virus] Turn off Warning to One Domain?

2004-12-20 Thread R. Scott Perry

Is there a way to remote the footer:
[This E-mail was scanned for viruses by Declude Virus 
(http://www.declude.com)]

from emails to just one domain?  We have one account forwarding alerts to 
a cell phone, and with the length of the footer, all messages split into 2.
No -- the FOOTER option in Declude Virus is global.
However, if you use Declude JunkMail as well, you can accomplish the what 
you want (by removing the FOOTER ... lines in virus.cfg, adding 
CATCHALLMAILS FOOTER ... lines in the $default$.JunkMail file, and having 
per-domain config files for the domains that do not want the footer).

   -Scott
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RE: Re[6]: [Declude.Virus] testvirus.org #22

2004-12-20 Thread R. Scott Perry

I turned if off and it still got through.

This test message contains:
Test #17: Eicar virus hidden using the CR Vulnerability (attachment can be
opened by all versions of Microsoft Outlook and Outlook Express)
...
I just checked this one, and it got through here, too.  I examined the raw 
source of the E-mail, and there doesn't appear to be a lone CR character in 
it, so it doesn't appear to actually contain the Outlook CR Vulnerability.

   -Scott
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Re: Re[6]: [Declude.Virus] testvirus.org #22

2004-12-20 Thread R. Scott Perry

 [1] Phishing E-mails were sometimes not getting caught.  This is beyond the
 scope of Declude Virus, as those are spam, not viruses.  However, if your
 AV program can detect phishing E-mails, you can easily get it to work with
 Declude Virus by making sure not to use the PRESCAN ON option in Declude
 Virus.
I had PRESCAN OFF in my virus.cfg.  Not caught when scanned via Declude -
caught when the raw D*.SMD file was manually scanned via the command prompt
using the same switches that were in the virus.cfg file.
OK, in that case, it was probably the same as the second issue (the AV 
program was expecting the E-mail headers).

 So there is still no indication that a virus can get through a mailserver
 protected by Declude Virus.
Maybe/maybe not - see William Stillwell's earlier message.
I'll address that.  :)
   -Scott
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Re: Re[6]: [Declude.Virus] testvirus.org #17

2004-12-20 Thread R. Scott Perry

But the Mcafee DOES detect the Virus string in the SMD file., But
declude reports no virus.
(This is for test #17)
Declude Virus doesn't detect a virus, because there are no vulnerabilities 
in the E-mail (despite what the test description says).

McAfee does not detect it when called by Declude Virus, because Declude 
Virus only sends MIME segments, attachments, and other such files to 
McAfee.  Since the eicar.com file appears in the headers, where mail 
clients should be unable to see an attachment, the eicar.com file isn't 
sent to McAfee.

As to why McAfee detects it, it is most likely due to differences in the 
way that the E-mail is scanned.

   -Scott
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RE: Re[8]: [Declude.Virus] testvirus.org #22

2004-12-20 Thread R. Scott Perry

Also, does Declude recursively unpack MIME segments, if one of the
attachments is itself a .eml file or .smd file, would any attachments
inside it be unpacked and the scanner(s) called on those?
Yes.
   -Scott
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Re: Re[6]: [Declude.Virus] testvirus.org #17

2004-12-20 Thread R. Scott Perry

So Declude doesn't actually Send the SMD file to the Scanner..
Correct.
It takes the Message Body, wirtes it to a Tmp File, and then scans it?
Why not just scan the SMD file , Headers and All ?
Because very few AV programs can read a .SMD file.  They make their big 
bucks by selling mailserver virus scanners ($1,000s), as opposed to desktop 
scanners ($10s), so they don't want the deskstop scanners to scan .SMD files.

   -Scott
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Re[8]: [Declude.Virus] testvirus.org #22

2004-12-20 Thread R. Scott Perry

Scott, what do you get for test #22. Some have reported it caught
while others haven't. My F-Prot config is:
It's caught here.
Unfortunately, I can't find any information on that vulnerability, so I 
can't explain why it might or might not get caught.

   -Scott
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Re: [Declude.Virus] PB installing 2.0B

2004-12-20 Thread R. Scott Perry

I am trying to upgrade to 2.0B
Getting an error of:
Error copying file to taret directory
With status at removing backup files
The best thing to do here would be to E-mail [EMAIL PROTECTED] -- the 
person responsible for the install program should be able to figure out 
what the problem is.

   -Scott
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Re: [Declude.Virus] Disable all virus notifications except BAN

2004-12-16 Thread R. Scott Perry

Scott, can you shed some light on why this might be?
With Declude Virus, you can send out as many notifications to as many 
people as you want -- some people have a dozen or so notifications.

To do that, Declude Virus sends out any \IMail\Declude\*.eml file (that 
isn't used by other Declude programs).

So if you rename recip.eml to recip.bak, it won't get sent out.  But if 
you rename recip.eml to bak.eml, it will get sent out.

   -Scott
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RE: [Declude.Virus] Blocked Extension getting through

2004-12-15 Thread R. Scott Perry

I hope that what you're assuming is NOT true.  Given that Declude Virus
unpacks all of the attachments and calls your antivirus scanner(s) on
the unpacked attachments, I would expect that the BAN option takes
effect based on that MIME decoding, so that it sees the correct
filename.
The problem here is that the filename is encoded using a very unusual 
format -- we are currently investigating this.

The files will get caught by a virus scanner, but the banned file 
extensions may not work as expected.

   -Scott
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Re: [Declude.Virus] Supress Universal Footer for 1 Domain

2004-12-13 Thread R. Scott Perry

Given this information is it possible to supress the Universal Footer which
is attached to all e-mails which are scanned by Declude Virus for just one
domain or set of domains?  Including incoming and outgoing e-mail?
Yes and no.  :)
Unfortunately, the Declude Virus FOOTER option is global, and if present, 
will apply to all incoming and outgoing E-mail for all domains on your server.

However, in your case, you could remove the FOOTER option, and use Declude 
JunkMail to add the footers.  You could do that by adding CATCHALLMAILS 
FOOTER ... to the \IMail\Declude\$default$.JunkMail file, and then having 
a per-domain setting without that line for the domain(s) that you do not 
want it applied to.

   -Scott
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Re: [Declude.Virus] Scanning on forwarded addresses

2004-12-13 Thread R. Scott Perry

We run Declude Virus Standard with F-Prot and I am unsure whether a
forwarded message is scanned.
If an infected message is sent to a domain which is NOT set up for virus
scanning, but is then forwarded to a domain which IS in the Virus_Domains
list, will it then be quarantined?
The way that IMail works, Declude won't see forwarded E-mails.  Therefore, 
if you set up Declude Virus not to scan an E-mail to one of your users, the 
E-mail that gets forwarded will not get scanned either.  Declude is 
completely blind to the forwarding.

   -Scott
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Re: [Declude.Virus] HTML_BOFRA.B not getting caught by Declude Virus

2004-11-29 Thread R. Scott Perry

Hmmm, I thought that since Declude Virus does the decoding and scanner
calls, that you might be interested it testing this yourself...
Yes.  That's why I tested it, and found that Declude Virus is decoding the 
attachments properly, and found a very plausible explanation as to why 
ClamAV isn't catching these.

Might you consider such an option with Declude Virus?
The problem is that it would be quite a bit of extra work to add such a 
feature, and there isn't any indication that it would improve AV detection 
in any way.  Phishing attacks are bad, but beyond the scope of AV software, 
especially when it comes to a workaround to deal with a bug in a 
third-party program.

   -Scott
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RE: [Declude.Virus] about Imail1.exe security issue

2004-11-29 Thread R. Scott Perry

Has anyone found out anymore about this issue? Is it related to Imail and
Declude users only?
There is no indication that the issue affects Declude users (aside from the 
fact that all Declude users are currently using IMail).

   -Scott
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Re: [Declude.Virus] HTML_BOFRA.B not getting caught by Declude Virus

2004-11-28 Thread R. Scott Perry

Nope, in my testing of three command-line scanners, the attached test.txt
file contains the minimum needed to detect the file as containing a virus
(copied your virustrap address, as well, in case this gets blocked to the
list).
It certainly does.
The question is whether the AV program is expecting the headers.
If there is not a fix coming for this, would you consider sending the entire
message file to the scanner?
There isn't any known bug here.  This would be considered a very low 
priority, as it does not affect AV scanning, except that we need to be sure 
that there isn't a problem where actual viruses would not be properly detected.

The test.txt file you sent does *not* match the actual HTML of the original 
E-mail.  The CR/LFs were off, and there was a part at the end that was 
missing.  And, the length of the HTML segment that was decoded (per the log 
files) doesn't match the length of the HTML segment in the E-mail you sent.

After further analysis, it seems that the problem is with the AV 
software.  Specifically, the E-mail you sent was using quoted-printable 
encoding, yet the body of the E-mail wasn't encoded using quoted-printable 
encoding.  So when it had a line:

 alink=#99
Declude Virus decoded it to something like:
 alink#99
The AV software was probably looking for the way that you (incorrectly) 
decoded it.

   -Scott
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Re: [Declude.Virus] HTML_BOFRA.B not getting caught by Declude Virus

2004-11-28 Thread R. Scott Perry

If the virus scanner were at fault (because of a decoding issue) then I have
to ask again, why can TrendMicro detect the virus when scanning the raw
D*.SMD file, but not when sent to it by Declude Virus?
You would have to ask them.  Declude Virus is decoding the E-mail properly.
My guess is that they are *not* doing any decoding (which would make sense, 
as that is the responsibility of the mailserver AV program).  Therefore, 
because the spam is malformed (saying that it is encoded, when it is 
actually not), they are seeing what the spammer intended to be seen (the 
actual spam).  However, when decoding is done, they see a malformed E-mail.

   -Scott
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Re: [Declude.Virus] HTML_BOFRA.B not getting caught by Declude Virus

2004-11-27 Thread R. Scott Perry

Scott, attached is the raw source of this BOFRA.B message, it looks like
HTML to me.  In fact, when I scan the D*.SMD file from the command-line,
TrendMicro identifies the file as HTML_BOFRA.B and ClamAV as
HTML.Mydoom.email-gen-1.
What does the Declude Virus log file show for this E-mail?
Declude Virus definitely should have sent the HTML segment to the virus 
scanner (except if PRESCAN ON is being used).

   -Scott
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Re: [Declude.Virus] HTML_BOFRA.B not getting caught by Declude Virus

2004-11-27 Thread R. Scott Perry

Attached is the log output for the message I forwarded to your virustrap
address.
It looks like everything is working fine.  My guess is that the virus 
scanner will only try to detect the phishing E-mails if it gets the entire 
E-mail file (including headers), perhaps as a precaution to help prevent 
false positives on actual web pages (although any web pages that contain 
the text of the phish E-mails are likely problematic, too).

   -Scott
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Re: [Declude.Virus] HTML_BOFRA.B not getting caught by Declude Virus

2004-11-26 Thread R. Scott Perry

Scott, we have the following entry in our virus.cfg files on both of our 
IMail/Declude servers:

SCANFILE2 C:\Progra~1\Trend\Sprotect\vscantm.bin /NBPM /NM /NB /NC /Q 
/VSTEMP=m:\temp\ /LR=report.txt
VIRUSCODE2 1
REPORT2  Found

I also have:  PRESCAN  OFF
However, this particular PayPal phishing message is not getting caught by 
Declude Virus.  If I run the following from the command-line:
This is almost certainly because your AV program is reporting a different 
error code when it finds a phishing message than it does when it finds a 
virus.  If you check the log file, you should see the code that they return 
when they detect a phishing message.

Are these not getting tagged by Declude Virus because of the Undet 
[]( ) line that is listed just before the Found 
[HTML_BOFRA.B](1) line in the report file?  If so, is there a way 
to fix this?  Shouldn't Declude Virus be looking for the word Found in 
the report file?  We are running Declude v1.81.
If that were the problem, Declude Virus would block the E-mail, and just 
report it as Unknown Virus.  However, since it is not being blocked, that 
means that Declude Virus doesn't know there is a virus there.

   -Scott
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Re: [Declude.Virus] HTML_BOFRA.B not getting caught by Declude Virus

2004-11-26 Thread R. Scott Perry

As you can see, Declude is seeing the exit code as 0 from both scanners.
How is the file changed when scanned by Declude Virus versus when scanned
manually by TrendMicro that would cause TrendMicro to report the file
differently?
Declude Virus won't send the text section to the virus scanner, as text 
sections can't contain viruses.  So a phish with HTML could get caught by 
your virus scanner, but not one sent with just text.

   -Scott
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Re: [Declude.Virus] Not detecting viruses

2004-11-24 Thread R. Scott Perry

Downloaded F-Prot 3.16 yesterday and changed our configuration accordingly
(I think).  I've got something messed up.  Not detecting viruses.
Did you switch from F-Prot.exe to fpcmd.exe?  If so, you'll need to remove 
the /NOBOOT  switch from the SCANFILE line in your virus.cfg file.

The log shows virus free on every message.
Have you sent the test eicar.com file through?  If so, what does the log 
file show for it?

   -Scott
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RE: [Declude.Virus] Not detecting viruses

2004-11-24 Thread R. Scott Perry

Did the removal of the /NOBOOT switch just start with the 3.16 version? I
still have this in my fpcmd.exe line. It also shows that switch on the
Declude Online Manual.
It's the /NOFLOPPY switch that must be used with F-Prot.exe and must not be 
used with fpcmd.exe.

/NOBOOT can (and should) be used with both.
   -Scott
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RE: [Declude.Virus] Not detecting viruses

2004-11-24 Thread R. Scott Perry

I made the required changes but now suddenly get the following in the VIRUS
log:
11/24/2004 11:46:20 Qc8de001001d4d5de 1 [1 of 2 not deleted] files were
deleted.  You should not use an on-access virus scanner that scans the IMail
directory or sub-directories.
This means that either [1] You're running an on-access scanner, which must 
be disabled, or [2] Your SCANFILE/REPORT settings are mismatched (such as 
having /report=report.txt with no REPORT line).

   -Scott
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RE: [Declude.Virus] Not detecting viruses

2004-11-24 Thread R. Scott Perry

Here are the relevant lines for the config file:
SCANFILE  C:\Progra~1\FSI\F-Prot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE=3
/NOBOOT /NOFLOPPY  /DUMB /REPORT=report.txt
VIRUSCODE 3
VIRUSCODE 6
REPORT Infection:
Those log file entries appear correct; have you triple-checked that you are 
not running an on-access virus scanner (you can try typing \IMail\Declude 
-diag from a command prompt; it will let you know if you are).

   -Scott
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RE: [Declude.Virus] Not detecting viruses

2004-11-24 Thread R. Scott Perry

Here is the output of the diag:
That shows that there is no on-access scanner interfering.
Is the SCANFILE line all on one line (starting with SCANFILE and ending in 
report.txt)?  Are there any errors/warnings in the log file?

   -Scott
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Re: F-prot 3.16 real time protector (was: RE: [Declude.Virus] Not detecting viruses)

2004-11-24 Thread R. Scott Perry

Any ideas on how I might change my configuration so this doesn't happen?
Have you tried uninstalling and reinstalling?  If I recall correctly, old 
versions of F-Prot that were installed with the RealTime Protector had to 
be uninstalled and then re-installed with the RealTime Protector disabled 
(just reinstalling without uninstalling first wouldn't work).  It sounds 
like 3.16 may be automatically installing the RealTime Protector.

   -Scott
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Re: [Declude.Virus] Message id with ATTACH action

2004-11-17 Thread R. Scott Perry

I'm using Imail+Declude as a anti-spam+virus smtp-relay in front of my 
exchange server. It seems to me that when I use the ATTACH options every 
message gets a message-id [EMAIL PROTECTED]

I suspect that causes some strange issues at my exchange server - at least 
when I use message tracking.

What is the cause of this, and should something be done?
That's because we never got around to creating unique Message-ID: 
headers.  Until now, we hadn't heard of any problems with this.

   -Scott
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Re: [Declude.Virus] ClamWin

2004-11-10 Thread R. Scott Perry

I did as Scott recommended and turned off prescan; but afterwards I
noticed in the clam logs that ClamAV had caught phish previously with
prescasn ON  sooo why would you think that is so? eg - I guess what
I'm asking is will ClamAV reliably anti-phish to its capability with
prescan  on?
PRESCAN ON (which works with Declude Virus Pro) saves CPU resources by not 
calling the AV scanner when an E-mail arrives that contains one or more 
HTML segments, if [1] there are no other segments except text and/or HTML 
segments, and [2] the HTML doesn't contain any code that Declude Virus 
identifies as potentially dangerous.

In other words, since most E-mail these days has HTML (by default, most 
mail clients send HTML E-mail, even if you just say hi in normal text), 
PRESCAN ON is able to save a lot of CPU time by not scanning those E-mails 
(while still catching the few E-mails that contain viruses/worms in HTML, 
such as kak.worm).

The drawback here to PRESCAN ON is that phishing attacks won't get sent to 
the virus scanner, so a virus scanner that is looking for them won't find them.

What you are probably seeing is an E-mail with a phishing attack that 
*does* contain potentially dangerous code.  For example, if it contains any 
JavaScript -- even safe JavaScript code -- it would be sent to the virus 
scanner.  So you may see the virus scanner detecting some phishing attacks 
even with PRESCAN ON.  But to catch them all, you would need PRESCAN OFF.

   -Scott
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Re: [Declude.Virus] Whitelist

2004-11-10 Thread R. Scott Perry

 I have a filter I use for a whitelist which I give a negative weight to for
certain e-mail addresses. Is there a limit of the amount of addresses that
can be put into a whitelist?
There is a limit of 200 WHITELIST entries in the global.cfg file for 
Declude JunkMail, but the filters can have an unlimited number of lines.

   -Scott
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Re: [Declude.Virus] Invalid EXE vulnerability question

2004-11-08 Thread R. Scott Perry

I've been getting some infrequent Declude bans of EXE files with little or 
no size that the sender's system must have stripped out the virus portion.
Looking through my reports, I note I have never seen an Invalid EXE 
vulnerability. I see Invalid BAT, COM, CPL, PIF and SCR.
Is there such a thing and the Invalid EXE vulnerability? It would be nice 
to have an Invalid EXE vulnerability to block instances like this where 
the size is pretty much nothing.
There wasn't such a test (with the thought being that a virus wouldn't try 
to use an .exe extension while really being another file type).  But this 
can handle both the problem with 0-byte .exe files, and also can help 
protect against script viruses appearing in .exe files (I'm not sure why 
they would do that, but they might).

So this is something that will likely be in the next release.
   -Scott
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Re: [Declude.Virus] test 17 20 failed

2004-11-02 Thread R. Scott Perry

Hi, on my mail server I use:
Imail, 7.15
Declude, 1.60
NetShield, 4.5
.. I have excuted again the test from testvirus.org but now failed test 17 
and test 20.
I'm guessing NetShield is the problem.
For test 17:
Test #17: Eicar virus hidden using the CR Vulnerability (attachment can 
be opened by all versions of Microsoft Outlook and Outlook Express)
If your mail server's virus scanner did not detect this email, it allows 
some viruses through!

.. in my OE is not presente the attach.
I'm guessing that NetShield decided to be nice and changed the CR to a CRLF.
For test 20:
Test #20: Eicar virus within zip file hidden using the MIME Boundary 
Space Gap Vulnerability (attachment can be opened by all versions of 
Microsoft Outlook and Outlook Express)
If your mail server's virus scanner did not detect this email, it allows 
some viruses through

.. in my OE is presente the attach.
Because failed two test on my mail server ?? perhaps I don't have 
configured declude correctly ??
... and that NetShield also removed the space, so that the vulnerability 
can no longer be detected.

   -Scott
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Re: [Declude.Virus] test 17 20 failed

2004-11-02 Thread R. Scott Perry

.. but if I use OE 6 with all patchs installed, this vulnerability (17 and 
20) they are a problem or no ??
You would have to ask Microsoft.  E-mails with the Outlook 
vulnerabilities will affect at least one version of Outlook.  However, 
nobody that I know of is keeping track of which version(s) it affects, and 
whether or not Microsoft has changed the behavior of Outlook recently.

   -Scott
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Re: [Declude.Virus] Viruses getting through...

2004-11-02 Thread R. Scott Perry

We are running Declude Pro with Fprot and we see a lot of viruses getting
through with the attachment of Joke.com, Joke.exe, Price.com - Anyone else
seeing the same thing?  It appears to be the beagle variant.
Are you running a recent (within the past few months) version of F-Prot 
(.exe file)?  Do you have the latest virus definitions?  A couple new 
variants came out a couple days ago, but with the latest .exe and virus 
definitions, they should get caught.

   -Scott
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RE: [Declude.Virus] Unknown virus warnings

2004-10-29 Thread R. Scott Perry

Now the F-prot update is arrived also here. Catching it as Bagle.AP from
12:30 GMT+1 on.
Mcafee is catching it as Bagle.bb from 13:05 GMT+1 on.
But I still can't understand what's happened with the Unknown virus
string...?
The problem is that F-Prot was detecting it as a suspicious file 
(VIRUSCODE 8), but not reporting the virus name in the report.txt file 
(since it did not detect a virus, it can't know the name of it).  As a 
result, the name of the virus was left blank, but Declude Virus would show 
Unknown Virus where ever you wanted to display the virus name (such as in 
virus notifications).  But for the SKIPIFVIRUSNAMEHAS option, it was just 
seeing a blank string, so it was not seeing Unknown Virus.

   -Scott
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RE: [Declude.Virus] Unknown virus warnings

2004-10-29 Thread R. Scott Perry

Thanks for the clarrification. Is there anything we can do against this or
would it be possible to have some fix for future releases?
Something like SKIPIF... ISBLANK
I expect that we will change the code to treat these as forging, so 
SKIPIFFORGING would catch 'em.  We could also add a separate SKIPIF... 
option just to detect these, just to be safe.

   -Scott
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Re: [Declude.Virus] Feature request

2004-10-29 Thread R. Scott Perry

Different actions for different attached file extensions
So I can delete PIF, SCR, CPL without review.
(I have to review EXEs)
Or is this possible now ?
There isn't any way to do that now, but that is something that we will look 
into.

   -Scott
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Re: [Declude.Virus] MAILBOX spam

2004-10-29 Thread R. Scott Perry

When using the MAILBOX action for test failures, we have noticed that 
forward or alias addresses do not get sent to the spam folder but actually 
get delevered to the main inbox. Do we have something configured wrong or 
is there way to fix this or are we stuck with it?
That's just how IMail works.
If an E-mail is sent to a user account, the action is taken for that user 
account.  If the E-mail is received by the account (meaning that the HOLD, 
DELETE, ROUTETO, etc. actions aren't used), then the E-mail will be 
forwarded as-is.  IMail will not re-scan the E-mail if the forwarded 
account is on the IMail server.

For an alias, though, the E-mail address that it points to will use the 
MAILBOX action (unless the E-mail address isn't on the IMail server, since 
the MAILBOX action is IMail-specific).

   -Scott
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Re: [Declude.Virus] Regular Zip Blocked by Declude as EZIP

2004-10-28 Thread R. Scott Perry

I sent a e-mail from a customer site to myself with a regular ZIP file
attached.  I received the following message back...
Are you running Declude v1.81? If not, you should -- some previous versions 
would detect some technically invalid .ZIP files as being encrypted .ZIP 
files, even though they were not intended to be.

   -Scott
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Re: [Declude.Virus] Viruses being quarantined when DELETEVIRUSES=ON

2004-10-27 Thread R. Scott Perry

It seems to me I should not be collecting viruses in the spool/virus
directory when I have DELETEVIRUSES ON.
Yet I am collecting them there.
Any way to stop this?
The DELETEVIRUSES ON setting only deletes E-mails where a virus is 
detected.  Declude Virus does not have a way to automatically delete E-mail 
with vulnerabilities or banned file extensions.

   -Scott
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RE: [Declude.Virus] Scott, what is our future?

2004-10-27 Thread R. Scott Perry

If you haven't called yet to register concerns/complaints about the changes,
please do so.  Since the collaboration product uses Imail as a component,
there is nothing irreversible in Ipswitch's current decision.  If enough
current customers call to let them know that are NOT in the group asking for
a bundled product, hopefully Ipswitch management will reconsider their
direction and offer a wider range of mail products.
Ipswitch's number is (800) 793-4825.
... and for E-mail besides standard support/sales, there's Roger Greene 
(president/CEO of Ipswitch; [EMAIL PROTECTED]), William Pollack (COO, 
[EMAIL PROTECTED]), Patrick Loring (Business Development Manager, 
[EMAIL PROTECTED]), Jill Jones (Messaging Product Manager, 
[EMAIL PROTECTED]).

   -Scott
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Re: [Declude.Virus] What are these

2004-10-25 Thread R. Scott Perry

Q06634053002e6803 Error 183 creating temp directory
F:\IMail\spool\D06634053002e6803.vir\.
10/25/2004 10:26:26 Q06634053002e6803 Scanned: Error starting scanner
That error means that the .vir directory already exists -- this will happen 
if IMail accidentally calls Declude multiple times.  Although you will see 
the warnings in the log file, Declude will still function properly.

   -Scott
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RE: [Declude.Virus] What are these

2004-10-25 Thread R. Scott Perry

We are backing up in our Queue of about 8000 emails and we
started seeing the below messages as well:
Q08b8153d00e2843a Couldn't rename SMD to SM$ [32].  Priority back to 32.
ERROR: Could not open recip file F:\IMail\spool\_08dc4c3a0030129f.~MD
[2]
Are these related?
It almost certainly is related.  Those warnings can occur if there are 
multiple Declude processes trying to handle the same E-mail.

   -Scott
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Re: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread R. Scott Perry

You have been strangely quiet. Are you in shock or formulating a plan --
hopefully the latter?
Although I will admit to shock (disbelief would be a more appropriate term) 
when I first heard about this.  I didn't think that Ipswitch would actually 
do it.  But they did.

As for formulating a plan, that is in the works.  But a lot will depend on 
whether Ipswitch is smart enough to fix the problem, or whether they truly 
isolate the majority of their loyal customers.

It may be too early to ask, but what does the future hold for Declude/Imail
or Declude and _ mail server product (fill in the blank)?
It's too early to say.  A lot will depend on how Ipswitch responds to their 
customers -- I can't imagine that they will completely ignore this.  A 
business can't survive by destroying a loyal customer base, when they have 
the product to offer.

But I can definitely say this:  Declude isn't going to go away, no matter 
what Ipswitch may do.

   -Scott
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Re: [Declude.Virus] passworded zip file

2004-10-25 Thread R. Scott Perry

A client reguarly receives a passworded .zip file. A similiar file is 
batch sent to 100's of others - the sender cant/wont change the way they 
send these files.
That would have been fine -- until March, 2004, when there was yet another 
change to the way E-mail needs to be handled.  If they send encrypted .ZIP 
files, they need to either rename the extension (which may be only a 
temporary solution), find another method to send the E-mail (perhaps an 
unencrypted .ZIP file with the encrypted .ZIP file in it), or accept that 
some of their E-mails will be blocked.

It's important to remember that sending attachments via E-mail is a hack -- 
FTP is the protocol designed specifically for transferring files.

The file is always received from the same sender using the same ip address
We have been using virus_domains.txt to bypass our clients email being 
scanned for virus's until very recently, but has found several virus's 
have recently got thru their own anti virus software

Is there any way of declude virus whitelisting either the senders email 
address or ip address for email being sent to our client? - I have added 
the IP address to be whitelisted in global.cfg but it still deletes what 
it believes to be an infected file
Note that the global.cfg file only affects Declude JunkMail (not Declude 
Virus).

There isn't any way to whitelist users or IPs in Declude Virus.  If users 
want to have potentially dangerous E-mail delivered to them, they need to 
run AV software that meets their needs.

   -Scott
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Re: [Declude.Virus] Seeing Virus Activity getting past AV scanner

2004-10-22 Thread R. Scott Perry

I am seeing exe files getting by Fprot and triggering my banned EXE rule
the attachments are
archive.doc lots of spaces .exe
what is the declude virus submission addy?
What does the Declude Virus log file say for one of those?
You can send it to the declude.com virustrap@ address, although it is 
likely that if you just forward it, it will be seen properly as an .exe 
file here (my guess is that there is an issue with the MIME headers).  If 
you happen to have a copy in an .mbx file on the server (or .SMD file), you 
can send the .mbx file, which would have everything necessary for us to 
determine why it was not blocked.

   -Scott
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Re: [Declude.Virus] Seeing Virus Activity getting past AV scanner

2004-10-22 Thread R. Scott Perry

here is the log entry, I see the EOF, its probly corrupt. Weird thing is 
that they are coming from somewhat legit addresses.
Actually:
10/22/2004 10:23:08 Q17c7227e008410aa Banning file with exe extension 
[application/x-msdownload].
This line shows that Declude Virus detected that it was an .EXE file, and 
banned it.

10/22/2004 10:23:08 Q17c7227e008410aa Warning: EOF in middle of MIME 
segment [] [--bound--]
10/22/2004 10:23:08 Q17c7227e008410aa WARNING: EOF in multipart processing.
10/22/2004 10:23:08 Q17c7227e008410aa Scanned: Banned file extension. 
[MIME: 3 157090]
10/22/2004 10:23:08 Q17c7227e008410aa From: [EMAIL PROTECTED] To: 
[EMAIL PROTECTED]
10/22/2004 10:23:08 Q17c7227e008410aa Subject: Hello
Where did you find the E-mail?  Was it delivered to the recipient?
   -Scott
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Re: [Declude.Virus] hijack install problems

2004-10-22 Thread R. Scott Perry

trying to install declude hijack on spooler server.
virus and spam not installed here just hijack
IMHO
Problem arises on first run of declude.exe via command prompt
C:\IMaildeclude
Declude 1.81 (C) Copyright 2000-2004 Computerized Horizons.
argc2
First time running... installing...
What I would recommend is uninstalling Declude Hijack, and then 
re-installing it.

This repeated First time running... has been known to happen if there was 
something that wasn't right during the original installation (I don't 
recall offhand what it was), and re-installing usually fixes the problem.

   -Scott
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Re: [Declude.Virus] MyDoom.o's slipping through.

2004-10-21 Thread R. Scott Perry

I have had two reports in the last 2 days about a virus coming through.
The customer forwarded these to me on an Exchange mailbox using Mcaffee
which identified them as MyDoom.o.  Tracing the Logs, they were scanned
and Deemed Virus Free using Prescan.
Given that it is in a .ZIP file, and you are using F-Prot, do you have 
/ARCHIVE=5  in the SCANFILE line in the \IMail\Declude\virus.cfg 
file?  If it is just /ARCHIVE , you should change it to /ARCHIVE=5 , 
due to a bug in the latest version of F-Prot.

   -Scott
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RE: [Declude.Virus] DELETEVIRUSES Not working.

2004-10-20 Thread R. Scott Perry

So why put them in the virus folder?
There is no way (that I know of) to requeue these messages?
Requeueing them is easy; copy the D*.SMD file and matching Q*.SMD file from 
the \IMail\spool\virus directory to the \IMail\spool directory.

 ... Or fix the vulnerability...
You probably could do that, but the effort involved would likely outweigh 
the benefits.

What is Horizon's best practices theory on how to deal with messages
that land in the virus folder?
It's kind of like having a best practices on dealing with spam -- there 
isn't a one size fits all approach.

Just as some organizations are fine deleting all viruses and 
vulnerabilities, others need to archive them just to be safe.

   -Scott
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Re: [Declude.Virus] Banned ZIP with .exe extension

2004-10-20 Thread R. Scott Perry

I am having files blocked since upgrading to 8.1 with this log:
Q59b21fa60030b5ea Banning .ZIP file with EXE extension.
Is this a self-extracting Zip or zipped .exe? This was a firmware
upgrade from Linksys.
That's a .ZIP file with an .EXE file in it.  If you use BANZIPEXTS ON 
(which says to ban all .ZIP files that contain any files with extensions 
that you ban) and BANEXT EXE (which bans .EXE files), you'll get the above 
message if an E-mail comes in with an .EXE file within a .ZIP file.

   -Scott
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Re: [Declude.Virus] DELETEVIRUSES Not working.

2004-10-19 Thread R. Scott Perry

It seems that DELETEVIRUSES ON isn't working in Declude Virus 1.81
I have it set to:
DELETEVIRUSES   ON
In my virus.cfg but they're staying in my E:\IMail\spool\virus folder.
That is by design. Viruses are getting deleted, other E-mails 
(vulnerabilities and banned file extensions) are not, as they usually do 
not contain viruses or other dangerous code.

   -Scott
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Re: [Declude.Virus] Opteron Server spec??

2004-10-16 Thread R. Scott Perry

I am running a dual 2.4HT 533 xeon with 1gig 2100 and 73 gig 10k sata 
drives.  We process about 200k messages a day and I am starting to get 
complaints about slow delivery.  As well we are running around 85% to 100% 
CPU util across the board now on Win2003.
One quick thing to check is to make sure that you have a line PRESCAN ON 
in your \IMail\Declude\virus.cfg file.  That enables the pre-scanning in 
Declude Virus Pro, which cuts down significantly on CPU time.

   -Scott
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Re: [Declude.Virus] F-Prot/Declude Problem

2004-10-15 Thread R. Scott Perry

I also put the eicar.com in the in every drive and in any Imail directory 
to see if it would delete it and 12 hours later it is still there and no 
pop windows have shown up.
That's the information we were waiting on.
That means that there is almost certainly no on-access scanner running, 
which would indicate a configuration issue.  For example, if F-Prot doesn't 
save the report.txt file (but you tell Declude that it is), then Declude 
Virus will see one less file than there should be, and assume that it was 
deleted.

I may have found the problem -- I would recommend changing the following 
line in your \IMail\Declude\virus.cfg file from:

SCANFILEC:\FSI\F-Prot\fpcmd.exe /SLIENT /DUMB /NOBEEP /NOMEM 
/NOBOOT /Archive=5 /REPORT=report.txt

to:
SCANFILEC:\FSI\F-Prot\fpcmd.exe /SILENT /DUMB /NOBEEP /NOMEM 
/NOBOOT /Archive=5 /REPORT=report.txt

changing to /SILENT.  It seems that F-Prot is not reporting an error with 
the command line, but is in fact skipping the virus scanning.

   -Scott
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Re: [Declude.Virus] F-Prot/Declude Problem

2004-10-15 Thread R. Scott Perry

Typing to fast I guess.  I did make the change but it didn't help.
To get a better idea of what is happening, you can use the Declude debug 
mode.  To do this, change the LOGLEVEL LOW line in 
\IMail\Declude\virus.cfg to LOGLEVEL DEBUG.  Then, send the test 
eicar.com file through (using our Test Virus Sender at 
http://www.declude.com/tools ), and then switch back to LOGLEVEL LOW (the 
debug mode adds huge amounts of information to the log file).  You can then 
send us the \IMail\spool\vir.log file (as an attachment to 
[EMAIL PROTECTED], NOT sent from web messaging), and we can take a look 
at it to see what the problem may be.

   -Scott
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Re: [Declude.Virus] Couldn't find console/Error starting deccon.exe

2004-10-14 Thread R. Scott Perry

Since switching to version 1.80 and subsequently 1.81, I get the following
messages in my virMMDD.log file:
That's due to the \IMail\Declude\hijack.cfg file -- it looks like a bug in 
the install program caused the Declude Hijack config file to be installed 
whether or not you run Declude Hijack.  You can just delete that file.

   -Scott
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RE: [Declude.Virus] JS.Downloader.Trojan

2004-10-13 Thread R. Scott Perry

Now this morning, we get a W32.Netsky.P.dam virus via a data.zip file.  I've
submitted everything to F-Prot, but I'm surprised that it didn't catch these
things.  UGH!
The .dam means damaged, another term for a corrupt, non-viable 
variant.  Since these are harmless, many AV programs do not detect them 
(but some -- usually Norton -- do).

   -Scott
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Re: [Declude.Virus] Installing new Declude

2004-10-06 Thread R. Scott Perry

Will the new version of Declude install by running the declude_setup.exe 
properly or do we update the old fashion way?
You can update either by running the install program (.exe) or the old 
fashioned way (copying the Declude.exe file to the \IMail directory).

   -Scott
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Re: [Declude.Virus] Something Strange.....

2004-10-05 Thread R. Scott Perry

I got the following notice from Everyones Internet (ev1.net)[I listed the 
headers also].  Now I know that the mydoom virus spoofs the sender email 
address.  But why would I get a notice from them about an email that is 
being sent to one of my customers at PepperLink.net.  Little confused here.
It like one of their users sent the virus (therefore, they were authorized 
to relay), from an address on your domain to an address on your domain.

   -Scott
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Re: [Declude.Virus] V1.81?

2004-10-04 Thread R. Scott Perry

I never installed 1.80 after reading some of the jpeg issues on this list.
Now, I see 1.81 is out.
Have the false positive issues been resolved?
Yes.  There have been no reports of false positives in the 4 days the new 
code has been available, nor do we expect that there will be any.

I'm assuming there is no need to upgrade to 1.80 first before installing 
1.81. Correct?
That is correct.
   -Scott
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Re: [Declude.Virus] Autoforge question misc.

2004-10-04 Thread R. Scott Perry

The autoforge option in declude virus, what port does it comunicate on? 
Need to make sure it's open.
It uses DNS packets (in an almost identical way to spam database lookups), 
so no port changes need to be made.

Also, our to declude programmer guys...I don't know about the feasibility, 
how about an idea for the future?
Phishing. Have some sort of online db. Many on this list report phishing 
to the list and I'm sure computerized horizons recieves it's share.
Have some sort of online db that declude junkmail or virus checks.
We're investiaging a number of ways to deal with phishing.
   -Scott
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Re: [Declude.Virus] new interim version

2004-10-01 Thread R. Scott Perry

How do I install an interim version of Declude?  Just replace the 
declude.exe file?
That is correct.
   -Scott
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Re: [Declude.Virus] F-Prot 3.15b break Declude Virus?

2004-10-01 Thread R. Scott Perry

I read the thread about this, but I didn't determine the final
conclusion.  Does F-Prot 3.15b break Declude virus?
I'm not aware of it breaking Declude Virus.
   -Scott
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Re: [Declude.Virus] More CPL Vulnerabilities

2004-10-01 Thread R. Scott Perry

Since upgrading to 1.80 I am seeing many more Invalid CPL Vulnerabilities. 
Is this just timing or is there something different for these vulnerabilities?

The interesting thing about these is that they are coming from spoofed 
senders multiple deliveries at a time.
The Invalid CPL Vulnerability detection was added to v1.80 (it was in 
1.79iXX interims as well).  I do not believe any changes were made from 
when it was first implemented.

   -Scott
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Re: [Declude.Virus] More CPL Vulnerabilities

2004-10-01 Thread R. Scott Perry

I wonder though:
I added a vulnerability.eml
and have
ONLYSENDIFVIRUSNAMEHAS JPEG Vulnerability
I assumed that the virusname would have to have JPEG Vulnerability, both
words, is this the case?
Correct.
   -Scott
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RE: [Declude.Virus] Lines in the virus.cfg file

2004-10-01 Thread R. Scott Perry

Now that 1.81 is released what is the recommendation by DECLUDE (SCOTT) 
regarding the config file.??

IE do we allow the AV software to scan jpegs by removing the line
SKIPEXT JPG
or do we allow Declude to take care of it completely .
That's up to you.
In theory, it shouldn't be necessary to remove the SKIPEXT JPG line, as 
Declude Virus should detect any .JPG file with the vulnerability.  But if 
you are looking to be extra-cautious, you can remove that line.

From what I understand (and I know ugotz) the infected jpegs are more 
likely to be in Web Pages then in emails.
I can't say one way or the other.  Web pages have the disadvantage that it 
is nearly impossible to intercept the JPEG files in transit (whereas E-mail 
can be scanned easily), but then again it is much easier to send a lot of 
E-mails than to get a lot of people to go to a website.

I am assuming from the threads here that people are catching infected 
jpegs.  Or is it tests only??
Tests and false positives with the Microsoft algorithm (from 1.80).  The 
1.81 version shouldn't have any false positives.

   -Scott
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Re: [Declude.Virus] Another easy one

2004-10-01 Thread R. Scott Perry

I'm getting an error in my vXXX.log file:
10/01/2004 13:46:27 Qc22200bc00b6e28c Couldn't find console; starting... (2).
10/01/2004 13:46:27 Qc22200bc00b6e28c Error starting deccon.exe: 2
This one is because you have a line CONSOLE ON in the virus.cfg file, 
which tells Declude to run the \IMail\Deccon.exe file (which displays a 
console showing recent E-mails that arrived, that is required for Declude 
Hijack).  However, that file doesn't appear.

So you can either copy the deccon.exe file to the \IMail directory, or you 
can remove the CONSOLE ON line.

   -Scott
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Re: [Declude.Virus] Another easy one

2004-10-01 Thread R. Scott Perry

I didn't have anything after the LOGFILE and LOGLEVEL (no mention of 
CONSOLE at all).  So I've added a CONSOLE OFF line after that.  I don't 
have Hijack, so I assume this is the way to get around the error?
Do you have a CONSOLE ON line in your global.cfg file?  It's possible 
that that could cause the error message, too.  If there is no CONSOLE ON 
line, it defaults to CONSOLE OFF, so I'm guessing the message will still 
appear.

Note that the message doesn't affect how Declude functions (except that the 
console won't appear, but that isn't something you were expecting).

   -Scott
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RE: [Declude.Virus] GDI false Postive

2004-09-30 Thread R. Scott Perry

Can we advise anyone sending pictures from a MAC to zip them?  Change the
extension?  Would either solution bypass the scanning?
Changing the extension or zipping them would bypass the scanning.
   -Scott
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RE: [Declude.Virus] GDI false Postive

2004-09-30 Thread R. Scott Perry

When you release next fix, can you add the ability to disable this test from
inside of declude and rely on the AV software?
We probably will, but there should be no legitimate reason for JPEGs to 
contain the exploit.

The issue is that Microsoft's algorithm for detecting them was bad.  Our 
algorithm should be perfect.

   -Scott
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Re: [Declude.Virus] ERR 005

2004-09-30 Thread R. Scott Perry

I upgraded Declude to 1.80  two days ago.
Today IMail has been logging the following error:
09:30 14:46 SMTP-(0714) ERR 005 - Send message thread exception handled
I wonder if that error could be related to Declude new version.
That shouldn't have anything to do with Declude.  However, to be safe, I 
would suggest posting the lines with 0714 that occur before that one, 
which should help indicate if there are any errors that could indeed be 
caused by Declude.

   -Scott
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Re: [Declude.Virus] GDI false Postive

2004-09-30 Thread R. Scott Perry

How about adding per domain too.. for the pro..
DOMAIN FILEX.CFG
and in x.cfg have the standard:
Skipext, Banext, Prescan, Ban Options, Footer, Delivererrors,Delete 
options, which overwrite the standard
settings in virus.cfg just for that domain.
We do have enhanced per-user/per-domain options in the suggestion database.
   -Scott
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Re: [Declude.Virus] Problem with 1.80 and Vulnerabilities

2004-09-30 Thread R. Scott Perry

I thought it might be because of these errors in the Declude Virus logs -
the first line occurs 25 times or so, then the Time Out -
log snip
ERROR: Could not move virus-infected E-mail!  Code: 3 0
Are there other numbers on that line?
That line indicates a Windows Path not found error, which would suggest 
that your VIRDIR option is not set correctly (in the 
\IMail\Declude\virus.cfg file).

   -Scott
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Re: [Declude.Virus] GDI false Postive

2004-09-30 Thread R. Scott Perry

And not to upset anyone, how long does it take
it to make it to production or beta?
I noticed this has been in the Suggestion Database for
almost two years.
It is important to realize that the suggestion database is not a list of 
features for the next release.  It is as the name implies -- a database of 
suggestions that have been reported by customers.  So saying that it is 
already in the suggestion database simply means that it has been requested 
in the past, and will be considered for future releases.  Whether or not it 
makes it to a future release depends on many factors -- the amount of 
development time allotted to the new release, how many customers will 
benefit from it, how long it would take to add the feature, etc.

In this case, it is a feature that would likely require a lot of work.  On 
the other hand, it is something that a number of customers have requested.

   -Scott
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Re: [Declude.Virus] ERR 005

2004-09-30 Thread R. Scott Perry

09:30 11:15 SMTP-(07DC2889) processing d:\IMAIL\spool\Q22f30bf500ec93c4.SMD
09:30 11:15 SMTP-(07DC2889) ERR 005 - Send message thread exception handled
I would recommend letting Ipswitch know about this (assuming you are 
running the latest version of IMail) -- it appears to be an issue with IMail.

   -Scott
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Re: [Declude.Virus] ERR 005

2004-09-30 Thread R. Scott Perry

After troubleshooting I find that there is just one particular email with an
special format that makes the queue manager crash. First time I have seen
that happens in our server. will you be willing to take a look at these
files (header file and Queue file) to see if there is something special with
those files? I could send them to you off list.
Sure -- if you could send them to [EMAIL PROTECTED] (in a .ZIP file, 
preferably), we'll take a look at them and see what we can find out.

   -Scott
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Re: [Declude.Virus] GDI false Postive

2004-09-29 Thread R. Scott Perry

I had a JPG held by declude as:
 X-Declude-Virus: Detected [Microsoft GDIPlus.DLL JPEG Vulnerability].
However, this was a JPG sent from one of my users to another.  I seriously
doubt it was infected with anything.  The only thing was that it was sent
from a MAC.
User-Agent: Microsoft-Entourage/10.1.0.2006
Does he need to update his version?  Or is it something else?
The problem is that Microsoft decided not to give out any information on 
how to detect the exploit.  The person that discovered the exploit, 
however, provided details on how the exploit could be detected.  There was, 
unfortunately, a flaw in the detection method, causing occasional false 
positives (in our tests, about 1 in 1,000 legitimate JPEG files was getting 
caught as a result).  We are planning to change the detection code to use 
our own (more complex) method.

   -Scott
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Re: [Declude.Virus] JPEG Vulnerability

2004-09-29 Thread R. Scott Perry

Could someone please explain what this Microsoft GDIPlus.DLL JPEG
Vulnerability is?
It is the most serious exploit ever discovered that viruses can use.
Specifically, it allows viruses to spread in JPEG files, something nobody 
previously thought possible.  Fortunately, it only can work on unpatched 
computers.  But most computers are unpatched, and patching them can range 
from easy to difficult to impossible, depending on the circumstances.

Are all JPEG's vulnerable or just some with a bad format?
Only JPEG files that are created maliciously are a problem.  But there have 
already been some sent out.

The company I work for does a lot of graphics work and people email jpegs
around. A few have been caught and I'm trying to understand why. I'm
assuming (yes I shouldn't do that) that more are sent then are caught.
That's because Microsoft screwed up, and gave out an algorithm for 
detecting the exploit that has false positives.  We plan to have full JPEG 
analysis soon, to work around this (with absolutely no code from Microsoft 
in it G).

   -Scott
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RE: [Declude.Virus] JPEG Vulnerability

2004-09-29 Thread R. Scott Perry

It seems to me that if the PC is infected, that every jpg they send by email
also contains the vulnerability - correct?
It isn't yet known what viruses using this exploit may do.  It might send 
out E-mails directly, attach itself as JPEG files to E-mails being sent out 
manually, etc.

   -Scott
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RE: [Declude.Virus] Fprot GDI Scanner lines.

2004-09-27 Thread R. Scott Perry

Same here.  Is there a way to make f-prot w\Declude catch these?
The latest release of Declude Virus will automatically detect the 
GDIPlus.dll JPEG exploit.

   -Scott
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RE: [Declude.Virus] Fprot GDI Scanner lines.

2004-09-27 Thread R. Scott Perry

Which one is considered the latest.
Unless otherwise specified, latest refers to a beta or release.  In this 
case, it is specifically the v1.80 release.

Is that the mysterious latest interim 20 that end-users have announced on
this list?
There's nothing mysterious about interims.  We do not announce interims, 
but have a URL where people can get them.  Someone found that there was a 
new interim, posted about it, and asked questions about it.  There was 
nothing mysterious about it -- we needed to come out with a new interim, 
did, and made it available for the person who needed it.

Yes, I know there are people who want interims that are more like betas 
(announced and/or documented somehow), but if people want to bring that up, 
they should do so in another thread.  And yes, I know that you know how 
interims work, and that you know there is nothing mysterious about this one 
(in that it was handled exactly the same as interims have been handled for 
several years now).

Or is that the Version 1.80 that end-users have announced on this list.
(If I somehow got unsubscribed form the announcement list then I apologize
for wasting bandwidth.)
It hasn't been announced on the lists yet.  It was decided to have the 
release announced on the website before notifying customers via E-mail.

   -Scott
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Re: [Declude.Virus] Mysterious

2004-09-27 Thread R. Scott Perry

Yes Scott, thank you for updating Declude as well.  I would prefer to have 
notifications of new releases go out ASAP to the lists, so that we as 
customers can decide if they are a priority to get installed...
I agree.  :)  If I had been the one deciding, I would likely have notified 
the lists first, then the website, then individual customers.

... especially with all these new potential dangerous JPG's floating 
around (BTW, how common are these, has anyone been picking them up with 
declude?)
I'm not aware of any being picked up with Declude Virus yet.  But there was 
a report earlier today of a trojan horse spreading in Usenet newsgroups 
using this exploit.

Also it would have been nice to know about your change to how new versions 
were downloaded and installed on your website.  If I was downloading a new 
version for an emergency use having to register to download the new 
version, even though we have been a customer for many years, then having 
to read documentation to figure out which version (automated, or manual), 
would be preferred to download (what about providing a 3rd old school exe 
only version.
The ideas of requiring people to register and the install program are new, 
so there may be some ways that they can be improved for future 
releases.  We'll be listening to any issues people report.

   -Scott
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RE: [Declude.Virus] Mysterious

2004-09-27 Thread R. Scott Perry

I used the label mysterious because people (like me) had been highly
anticipating the JPEG detection feature - and today we learn purely by
accident that there are new interim and release releases.
FYI, there was no new interim.  Someone went to the URL to get an interim, 
saw that it wasn't what they expected (I have no idea what they expected), 
and posted about it.

The only new release today is 1.80, which as expected, had the GDIPlus.dll 
Exploit detection.

Mystery is an appropriate word, since I (the customer) know of no way to
determine the changes in the interim releases - e.g., if it may contain the
JPEG detection feature.  I am monitoring this list and I don't believe it
saw any prior discussion on -i20 that would have lifted the mystery.
IIRC, the 1.79i20 that someone posted about was released last week.
   -Scott
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Re: [Declude.Virus] Paypal and Outlook 'Blank Folding' Vulnerability

2004-09-24 Thread R. Scott Perry

Would it be possible for these vulnerabilities to have a notification email
associated with them, like banned files?  Correct me if I'm wrong, but I
don't believe there are any notification possibilities with these currently.
Actually, they are treated the same as viruses, as far as notifications go 
(except that by default vulnerabilities are not sent out, due to AUTOFORGE 
ON or SKIPIFVIRUSNAMEHAS Vulnerability).  So you could create a new .eml 
file with ONLYSENDIFVIRUSNAMEHAS Vulnerability.

   -Scott
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Re: [Declude.Virus] Paypal and Outlook 'Blank Folding' Vulnerability

2004-09-24 Thread R. Scott Perry

It would be nice to have more granular control over this, though...to
perhaps only send for particular hosts, IPs, or email addresses in response
to the existing criteria for virus name and vulnerability.
There are many such options -- for example, ONLYSENDIFRECIP, 
ONLYSENDIFSENDER, ONLYSENDIFIP...

   -Scott
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Re: [Declude.Virus] F-Prot/GDI+ FYI

2004-09-24 Thread R. Scott Perry

 Without blocking all .JPG files, nothing.  The problem is that there is a
 lack of information on how to detect such .JPG's.
You can find details about the exploit at
http://www.microsoft.com/technet/security/bulletin/MS04-028.mspx
Thanks for the URL -- although good 'ole Microsoft does specify how to 
detect them there, a Google search on the E-mail address of the person they 
thanked for discovering the vulnerability led me to the details.

I expect we'll have a new version on Monday to take care of this (unless 
some start spreading before then, in which case we would have a new version 
ready ASAP).

   -Scott
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