RE: issue with voice mail on client
I don't anything about UM, but does it use frmcache? -Original Message- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:52 PM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client Has anyone encountered this error: This file cannot be previewed because there is no previewer installed for it. from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw.
Re: issue with voice mail on client
I don't know the answer to that - are you implying I should try deleting it - does it get rebuilt on restart? On Fri, Aug 20, 2010 at 2:54 PM, Maglinger, Paul pmaglin...@scvl.com wrote: I don't anything about UM, but does it use frmcache? -Original Message- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:52 PM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client Has anyone encountered this error: This file cannot be previewed because there is no previewer installed for it. from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw.
RE: issue with voice mail on client
Had that happen back when we used Nortel
Add in may or may not have still appeared to be there - but the actual app was
gone or corrupt reinstall always took care of it (with Nortel it was actually
uninstall the 3 components with reboot and reinstall ..)
-Original Message-
From: Russ Patterson [mailto:rus...@gmail.com]
Sent: Friday, August 20, 2010 11:52 AM
To: MS-Exchange Admin Issues
Subject: OT: issue with voice mail on client
Has anyone encountered this error: This file cannot be previewed because there
is no previewer installed for it. from Outlook 2007 when trying to play a
voice mail - 2007 Exchange , w/ 2007 UM server?
Up until two days ago, user was able to play VM on Outlook, or choose play on
phone. Looging in two days ago, voice mail looks just like a message with an
attachment, and dbl-clicking the wav file gets that error.
Add-in appears normal, it's not disabled, but there is no Voice Mail tab in
Tools/Options. We've tried a new Outlook proifile, with a new extend.dat.
Any other suggestions?
Happy Friday, btw.
Regards,
David Herrick
Chief Financial Officer - Executive Vice President
Names in the News
180 Grand Avenue
Suite 1545
Oakland, CA 94612
415 989-3350
415 433 7796 Fax
davidherr...@nincal.com
www.namesinthenews.com
This email and any attached files are confidential and intended solely for the
intended recipient(s).
If you are not the named recipient you should not read, distribute, copy or
alter this email. Any views
or opinions expressed in this email are those of the author and do not
represent those of Names in the News.
Warning: Although precautions have been taken to make sure no viruses are
present in this email,
the company cannot accept responsibility for any loss or damage that arise from
the use of this email or
attachments. {*}
Re: issue with voice mail on client
http://support.microsoft.com/kb/919596 - makes your suggestion interesting - Thanks! On Fri, Aug 20, 2010 at 2:54 PM, Maglinger, Paul pmaglin...@scvl.com wrote: I don't anything about UM, but does it use frmcache? -Original Message- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:52 PM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client Has anyone encountered this error: This file cannot be previewed because there is no previewer installed for it. from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw.
Re: issue with voice mail on client
Yes it does. Try clearing the forms cache within Outlook first. Tools/Options Other tab Advanced Custom Forms Manage forms clear cache Restart outlook - Sean On Fri, Aug 20, 2010 at 10:59 AM, Russ Patterson rus...@gmail.com wrote: I don't know the answer to that - are you implying I should try deleting it - does it get rebuilt on restart? On Fri, Aug 20, 2010 at 2:54 PM, Maglinger, Paul pmaglin...@scvl.com wrote: I don't anything about UM, but does it use frmcache? -Original Message- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:52 PM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client Has anyone encountered this error: This file cannot be previewed because there is no previewer installed for it. from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw.
RE: issue with voice mail on client
We using Cisco Unity and occasionally run into probs that can be corrected by clearing the frmcache. I don't know if UM works under the same principle or not. Outlook 2007 - Tools, Options, Other, Advanced Options, Custom forms, Manage forms, Clear cache. -Original Message- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:59 PM To: MS-Exchange Admin Issues Subject: Re: issue with voice mail on client I don't know the answer to that - are you implying I should try deleting it - does it get rebuilt on restart? On Fri, Aug 20, 2010 at 2:54 PM, Maglinger, Paul pmaglin...@scvl.com wrote: I don't anything about UM, but does it use frmcache? -Original Message- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:52 PM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client Has anyone encountered this error: This file cannot be previewed because there is no previewer installed for it. from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw.
Re: issue with voice mail on client
Help Desk swore they did that before they referred this to me - but
I'll dbl-check - Thanks!
On Fri, Aug 20, 2010 at 3:01 PM, David L Herrick
davidherr...@nincal.com wrote:
Had that happen back when we used Nortel
Add in may or may not have still appeared to be there - but the actual app
was gone or corrupt reinstall always took care of it (with Nortel it was
actually uninstall the 3 components with reboot and reinstall ..)
-Original Message-
From: Russ Patterson [mailto:rus...@gmail.com]
Sent: Friday, August 20, 2010 11:52 AM
To: MS-Exchange Admin Issues
Subject: OT: issue with voice mail on client
Has anyone encountered this error: This file cannot be previewed because
there is no previewer installed for it. from Outlook 2007 when trying to
play a voice mail - 2007 Exchange , w/ 2007 UM server?
Up until two days ago, user was able to play VM on Outlook, or choose play on
phone. Looging in two days ago, voice mail looks just like a message with an
attachment, and dbl-clicking the wav file gets that error.
Add-in appears normal, it's not disabled, but there is no Voice Mail tab in
Tools/Options. We've tried a new Outlook proifile, with a new extend.dat.
Any other suggestions?
Happy Friday, btw.
Regards,
David Herrick
Chief Financial Officer - Executive Vice President
Names in the News
180 Grand Avenue
Suite 1545
Oakland, CA 94612
415 989-3350
415 433 7796 Fax
davidherr...@nincal.com
www.namesinthenews.com
This email and any attached files are confidential and intended solely for
the intended recipient(s).
If you are not the named recipient you should not read, distribute, copy or
alter this email. Any views
or opinions expressed in this email are those of the author and do not
represent those of Names in the News.
Warning: Although precautions have been taken to make sure no viruses are
present in this email,
the company cannot accept responsibility for any loss or damage that arise
from the use of this email or
attachments. {*}
Re: issue with voice mail on client
Clearing the forms cache worked! - THanks a mil!!! On Fri, Aug 20, 2010 at 3:03 PM, Sean Martin seanmarti...@gmail.com wrote: Yes it does. Try clearing the forms cache within Outlook first. Tools/Options Other tab Advanced Custom Forms Manage forms clear cache Restart outlook - Sean On Fri, Aug 20, 2010 at 10:59 AM, Russ Patterson rus...@gmail.com wrote: I don't know the answer to that - are you implying I should try deleting it - does it get rebuilt on restart? On Fri, Aug 20, 2010 at 2:54 PM, Maglinger, Paul pmaglin...@scvl.com wrote: I don't anything about UM, but does it use frmcache? -Original Message- From: Russ Patterson [mailto:rus...@gmail.com] Sent: Friday, August 20, 2010 1:52 PM To: MS-Exchange Admin Issues Subject: OT: issue with voice mail on client Has anyone encountered this error: This file cannot be previewed because there is no previewer installed for it. from Outlook 2007 when trying to play a voice mail - 2007 Exchange , w/ 2007 UM server? Up until two days ago, user was able to play VM on Outlook, or choose play on phone. Looging in two days ago, voice mail looks just like a message with an attachment, and dbl-clicking the wav file gets that error. Add-in appears normal, it's not disabled, but there is no Voice Mail tab in Tools/Options. We've tried a new Outlook proifile, with a new extend.dat. Any other suggestions? Happy Friday, btw.
