date:20200108

Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Reng Winfried

Hi John,

I remember vaguely that sometimes the PDF printer was not 
installed correctly. Users just had to install a trial version of the 
current Acrobat version and then this feature worked. 
It was not needed to upgrade Acrobat entirely.

FrameMaker 2019 does not care which printer is the default printer 
or which printer is selected for Save As PDF or Publish to PDF.
(I always have set our local printer, and use Distiller to create the PDF,
and it still works. And Amitoj Singh had confirmed this.)

Please correct me, when I am wrong. You just installed FrameMaker,
and you might remember this. I think that there isn't any option
to install or not install any headless Distiller with FrameMaker 2019. 
FrameMaker uses its own PDF engine.

What did you set in the Publish pod to create your PDF? With Distiller or 
without?

Best regards

Winfried

-Original Message-
From: Framers 
 On Behalf 
Of John Posada
Sent: Wednesday, January 8, 2020 10:39 PM
To: Wim Hooghwinkel - idtp 
Cc: Framers 
Subject: Re: [Framers] FM19 Publish PDF Problem

I just got offline with Adobe Tech Support. It seems I need to upgrade to
Acrobat Pro DC. I'm going to bring down a trial to verify that the issue
gets resolved.

On Wed, Jan 8, 2020 at 4:27 PM Wim Hooghwinkel - idtp  wrote:

> Hi John,
>
> we had a similar issue lately - it turned out to be a Windows10 problem:
> running windows update solved it.
>
>
> Vriendelijke groet / Kind regards,
>
> Wim Hooghwinkel
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Richard Melanson

I have Tech Comm Suite 2017 which includes Acrobat 2017, I updated only Frame 
to 2019 and I have not had any problems. Hope this helps John. 

Richard Melanson
Technical Writer|HighRes Biosolutions
T:781.932.1912x1160|rmelan...@highresbio.com
www.highresbio.com???

This e-mail message may contain confidential information and may not be used by 
anyone but the intended recipient.  If you are not the intended recipient, you 
are hereby notified that any use or dissemination of this message is strictly 
prohibited. If you received this message in error, please notify HighRes 
Biosolutions immediately by reply email.  Then delete this message from your 
system.  Thank you.-Original Message-
From: Framers 
[mailto:framers-bounces+rmelanson=highresbio@lists.frameusers.com] On 
Behalf Of John Posada
Sent: Wednesday, January 08, 2020 4:39 PM
To: Wim Hooghwinkel - idtp 
Cc: Framers 
Subject: Re: [Framers] FM19 Publish PDF Problem

I just got offline with Adobe Tech Support. It seems I need to upgrade to 
Acrobat Pro DC. I'm going to bring down a trial to verify that the issue gets 
resolved.

On Wed, Jan 8, 2020 at 4:27 PM Wim Hooghwinkel - idtp  wrote:

> Hi John,
>
> we had a similar issue lately - it turned out to be a Windows10 problem:
> running windows update solved it.
>
>
> Vriendelijke groet / Kind regards,
>
> Wim Hooghwinkel
>
> -
>
>
>
>

--
John Posada
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread John Posada

I just got offline with Adobe Tech Support. It seems I need to upgrade to
Acrobat Pro DC. I'm going to bring down a trial to verify that the issue
gets resolved.


On Wed, Jan 8, 2020 at 4:27 PM Wim Hooghwinkel - idtp  wrote:

> Hi John,
>
> we had a similar issue lately - it turned out to be a Windows10 problem:
> running windows update solved it.
>
>
> Vriendelijke groet / Kind regards,
>
> Wim Hooghwinkel
>
> -
>
>
>
>

-- 
John Posada
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Robert Lauriston

Is Adobe PDF your default printer?

On Wed, Jan 8, 2020 at 12:32 PM John Posada  wrote:
>
> Hi guys...I need to get this resolved.
> What is Adobe's support policy on new licenses?
>
> On Wed, Jan 8, 2020 at 2:39 PM John Posada  wrote:
>
> > Good afternoon.
> >
> > I'm attempting to use the Publish functionality of FM19 to create a PDF
> > and Responsive HTM 5 output at the end of each day.
> >
> > When I attempt to output PDF, I get the message:
> >
> > "FrameMaker could not find the Adobe PDF printer instance, which must be
> > installed to execute Save as PDF command"
> >
> > I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
> >
> > What am I missing?
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Lin Sims

With the Publish pod, or with Save as PDF?

Hey, John, can you create a PDF if you use Save as PDF, or if you print to
file using the Adobe Printer? In other words, does it fail the same way for
all 3 ways of creating a PDF, or only if you use the Publish pod?

On Wed, Jan 8, 2020 at 3:44 PM TW Smith  wrote:

> Hi,
>
> I can confirm that FM 2019 works with (aging) Acrobat XI Pro. However, I am
> considering biting the bullet and just moving to Acrobat DC. Perhaps this
> will help you?
>
> Cheers,
>
> Sean
>
> On Wed, Jan 8, 2020 at 3:22 PM John Posada 
> wrote:
>
> > Up to date
> >
> > From: Framers  > hudsongroup@lists.frameusers.com> On Behalf Of TW Smith
> > Sent: Wednesday, January 8, 2020 3:03 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers@lists.frameusers.com>
> > Subject: Re: [Framers] FM19 Publish PDF Problem
> >
> > Try selecting Help > Updates from FrameMaker and see if it finds
> anything.
> >
> > questions to listad...@frameusers.com
> >
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at
> http://www.mail-archive.com/framers%40lists.frameusers.com/
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>


-- 
Lin Sims
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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Lin Sims

I'm pretty certain that Acrobat 9 is too old to be used by the Publish pod.
Your best choice is probably to get your employer to pony up for a
subscription to Acrobat DC.

However (because I could be wrong), try contacting Adobe support for the
Technical Communication Suite.

https://helpx.adobe.com/support/tech-comm-suite.html

Make sure you are logged in to the Adobe site with a valid Adobe ID
(preferably the one associated with the license or subscription for
FrameMaker) and scroll to the bottom of the page to the chat icon. Click it
and type in Agent in order to get connected to a real Adobe employee
instead of the AI. Good luck.

On Wed, Jan 8, 2020 at 3:42 PM John Posada  wrote:

> Hi Lin...FrameMaker was installed as a trial, with the license number being
> added by IT.
> Acrobat 9 was It was installed prior to Acrobat, this afternoon.
>
> On Wed, Jan 8, 2020 at 3:34 PM Lin Sims  wrote:
>
> > The Publish pod for Frame2019 is a complete replacement for how Frame
> > creates PDFs. I don't think the Publish pod can even work with Acrobat 9
> as
> > the PDF engine.
> >
> > If you didn't use a custom install and already had Acrobat installed on
> > your machine, then it's probable that Acrobat 9 is conflicting with the
> > "headless" version of Acrobat installed with Frame2019 that Frame2019 is
> > trying to use to create PDFs through the Publish Pod. And if you DID do
> the
> > custom install and prevented Frame from installing the headless version,
> > the Publish Pod is looking for Acrobat DC and not finding it.
> >
> > Basically, your choices are to remove Frame and do a custom reinstall
> > without the included Acrobat engine, and thus being unable to use the
> > Publish pod to generate a PDF, or to remove Acrobat 9 completely and
> > reinstall Frame to fix the publishing engine.
> >
> > On Wed, Jan 8, 2020 at 3:22 PM John Posada 
> > wrote:
> >
> > > Up to date
> > >
> > > From: Framers  > > hudsongroup@lists.frameusers.com> On Behalf Of TW Smith
> > > Sent: Wednesday, January 8, 2020 3:03 PM
> > > To: An email list for people using Adobe FrameMaker software. <
> > > framers@lists.frameusers.com>
> > > Subject: Re: [Framers] FM19 Publish PDF Problem
> > >
> > > Try selecting Help > Updates from FrameMaker and see if it finds
> > anything.
> > >
> > > On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
> > > jeff.coatswo...@jonasclub.com>
> > > wrote:
> > >
> > > > Then it's definitely in need of patching - fresh installs start with
> > the
> > > > Day 0 version of the software (they don't recompile the original
> > > installer
> > > > each time a patch is released)
> > > >
> > > >
> > > > 
> > > > From: Framers  > > > jonasclub@lists.frameusers.com > > jonasclub@lists.frameusers.com>> on behalf of John Posada <
> > > > jpos...@hudsongroup.com>
> > > > Sent: January 8, 2020 2:54 PM
> > > > To: An email list for people using Adobe FrameMaker software.
> > > > Subject: Re: [Framers] FM19 Publish PDF Problem
> > > >
> > > > Hi.
> > > >
> > > > Adobe PDF is listed as a printer
> > > > My version of FM was downloaded 2 weeks ago.
> > > >
> > > > From: Framers  > > > hudsongroup@lists.frameusers.com > > hudsongroup@lists.frameusers.com>> On Behalf Of Jeff Coatsworth
> > > > Sent: Wednesday, January 8, 2020 2:49 PM
> > > > To: An email list for people using Adobe FrameMaker software. <
> > > > framers@lists.frameusers.com>
> > > > Subject: Re: [Framers] FM19 Publish PDF Problem
> > > >
> > > > Is there an instance of the Adobe PDF "printer" in your list of
> Windows
> > > > printers? Is your FM2019 all patched up? There were PDF issues with
> the
> > > > first few patches.
> > > >
> > > >
> > > > 
> > > > From: Framers  > > > jonasclub@lists.frameusers.com > > framers-bounces+jeff.coatsworth > jonasclub@lists.frameusers.com
> > > %3cmailto:framers-bounces+jeff.coatsworth>=
> > > > jonasclub@lists.frameusers.com > > jonasclub@lists.frameusers.com>>> on behalf of John Posada <
> > > > jposad...@gmail.com > jposad...@gmail.com%3cmailto:jposad...@gmail.com>>>
> > > > Sent: January 8, 2020 2:39 PM
> > > > To: FrameUsers List
> > > > Subject: [Framers] FM19 Publish PDF Problem
> > > >
> > > > Good afternoon.
> > > >
> > > > I'm attempting to use the Publish functionality of FM19 to create a
> PDF
> > > and
> > > > Responsive HTM 5 output at the end of each day.
> > > >
> > > > When I attempt to output PDF, I get the message:
> > > >
> > > > "FrameMaker could not find the Adobe PDF printer instance, which must
> > be
> > > > installed to execute Save as PDF command"
> > > >
> > > > I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
> > > >
> > > > What am I missing?
> > > >
> > > >
> > > > John Posada
> > > > ___
> > > >
> > > > This

Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread TW Smith

Hi,

I can confirm that FM 2019 works with (aging) Acrobat XI Pro. However, I am
considering biting the bullet and just moving to Acrobat DC. Perhaps this
will help you?

Cheers,

Sean

On Wed, Jan 8, 2020 at 3:22 PM John Posada  wrote:

> Up to date
>
> From: Framers  hudsongroup@lists.frameusers.com> On Behalf Of TW Smith
> Sent: Wednesday, January 8, 2020 3:03 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers@lists.frameusers.com>
> Subject: Re: [Framers] FM19 Publish PDF Problem
>
> Try selecting Help > Updates from FrameMaker and see if it finds anything.
>
> questions to listad...@frameusers.com
>
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread John Posada

Hi Lin...FrameMaker was installed as a trial, with the license number being
added by IT.
Acrobat 9 was It was installed prior to Acrobat, this afternoon.

On Wed, Jan 8, 2020 at 3:34 PM Lin Sims  wrote:

> The Publish pod for Frame2019 is a complete replacement for how Frame
> creates PDFs. I don't think the Publish pod can even work with Acrobat 9 as
> the PDF engine.
>
> If you didn't use a custom install and already had Acrobat installed on
> your machine, then it's probable that Acrobat 9 is conflicting with the
> "headless" version of Acrobat installed with Frame2019 that Frame2019 is
> trying to use to create PDFs through the Publish Pod. And if you DID do the
> custom install and prevented Frame from installing the headless version,
> the Publish Pod is looking for Acrobat DC and not finding it.
>
> Basically, your choices are to remove Frame and do a custom reinstall
> without the included Acrobat engine, and thus being unable to use the
> Publish pod to generate a PDF, or to remove Acrobat 9 completely and
> reinstall Frame to fix the publishing engine.
>
> On Wed, Jan 8, 2020 at 3:22 PM John Posada 
> wrote:
>
> > Up to date
> >
> > From: Framers  > hudsongroup@lists.frameusers.com> On Behalf Of TW Smith
> > Sent: Wednesday, January 8, 2020 3:03 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers@lists.frameusers.com>
> > Subject: Re: [Framers] FM19 Publish PDF Problem
> >
> > Try selecting Help > Updates from FrameMaker and see if it finds
> anything.
> >
> > On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
> > jeff.coatswo...@jonasclub.com>
> > wrote:
> >
> > > Then it's definitely in need of patching - fresh installs start with
> the
> > > Day 0 version of the software (they don't recompile the original
> > installer
> > > each time a patch is released)
> > >
> > >
> > > 
> > > From: Framers  > > jonasclub@lists.frameusers.com > jonasclub@lists.frameusers.com>> on behalf of John Posada <
> > > jpos...@hudsongroup.com>
> > > Sent: January 8, 2020 2:54 PM
> > > To: An email list for people using Adobe FrameMaker software.
> > > Subject: Re: [Framers] FM19 Publish PDF Problem
> > >
> > > Hi.
> > >
> > > Adobe PDF is listed as a printer
> > > My version of FM was downloaded 2 weeks ago.
> > >
> > > From: Framers  > > hudsongroup@lists.frameusers.com > hudsongroup@lists.frameusers.com>> On Behalf Of Jeff Coatsworth
> > > Sent: Wednesday, January 8, 2020 2:49 PM
> > > To: An email list for people using Adobe FrameMaker software. <
> > > framers@lists.frameusers.com>
> > > Subject: Re: [Framers] FM19 Publish PDF Problem
> > >
> > > Is there an instance of the Adobe PDF "printer" in your list of Windows
> > > printers? Is your FM2019 all patched up? There were PDF issues with the
> > > first few patches.
> > >
> > >
> > > 
> > > From: Framers  > > jonasclub@lists.frameusers.com > framers-bounces+jeff.coatsworth jonasclub@lists.frameusers.com
> > %3cmailto:framers-bounces+jeff.coatsworth>=
> > > jonasclub@lists.frameusers.com > jonasclub@lists.frameusers.com>>> on behalf of John Posada <
> > > jposad...@gmail.com jposad...@gmail.com%3cmailto:jposad...@gmail.com>>>
> > > Sent: January 8, 2020 2:39 PM
> > > To: FrameUsers List
> > > Subject: [Framers] FM19 Publish PDF Problem
> > >
> > > Good afternoon.
> > >
> > > I'm attempting to use the Publish functionality of FM19 to create a PDF
> > and
> > > Responsive HTM 5 output at the end of each day.
> > >
> > > When I attempt to output PDF, I get the message:
> > >
> > > "FrameMaker could not find the Adobe PDF printer instance, which must
> be
> > > installed to execute Save as PDF command"
> > >
> > > I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
> > >
> > > What am I missing?
> > >
> > >
> > > John Posada
> > > ___
> > >
> > > This message is from the Framers mailing list
> > >
> > > Send messages to framers@lists.frameusers.com > framers@lists.frameusers.com%3cmailto>:
> > > framers@lists.frameusers.com>
> > > Visit the list's homepage at http://www.frameusers.com<
> > http://www.frameusers.com><
> > > http://www.frameusers.com>
> > > Archives located at
> > > http://www.mail-archive.com/framers@lists.frameusers.com/<
> > http://www.mail-archive.com/framers@lists.frameusers.com/><
> > > http://www.mail-archive.com/framers@lists.frameusers.com/<
> > http://www.mail-archive.com/framers@lists.frameusers.com/>>
> > > Subscribe and unsubscribe at
> > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com<
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> >

Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Lin Sims

The Publish pod for Frame2019 is a complete replacement for how Frame
creates PDFs. I don't think the Publish pod can even work with Acrobat 9 as
the PDF engine.

If you didn't use a custom install and already had Acrobat installed on
your machine, then it's probable that Acrobat 9 is conflicting with the
"headless" version of Acrobat installed with Frame2019 that Frame2019 is
trying to use to create PDFs through the Publish Pod. And if you DID do the
custom install and prevented Frame from installing the headless version,
the Publish Pod is looking for Acrobat DC and not finding it.

Basically, your choices are to remove Frame and do a custom reinstall
without the included Acrobat engine, and thus being unable to use the
Publish pod to generate a PDF, or to remove Acrobat 9 completely and
reinstall Frame to fix the publishing engine.

On Wed, Jan 8, 2020 at 3:22 PM John Posada  wrote:

> Up to date
>
> From: Framers  hudsongroup@lists.frameusers.com> On Behalf Of TW Smith
> Sent: Wednesday, January 8, 2020 3:03 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers@lists.frameusers.com>
> Subject: Re: [Framers] FM19 Publish PDF Problem
>
> Try selecting Help > Updates from FrameMaker and see if it finds anything.
>
> On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
> jeff.coatswo...@jonasclub.com>
> wrote:
>
> > Then it's definitely in need of patching - fresh installs start with the
> > Day 0 version of the software (they don't recompile the original
> installer
> > each time a patch is released)
> >
> >
> > 
> > From: Framers  > jonasclub@lists.frameusers.com jonasclub@lists.frameusers.com>> on behalf of John Posada <
> > jpos...@hudsongroup.com>
> > Sent: January 8, 2020 2:54 PM
> > To: An email list for people using Adobe FrameMaker software.
> > Subject: Re: [Framers] FM19 Publish PDF Problem
> >
> > Hi.
> >
> > Adobe PDF is listed as a printer
> > My version of FM was downloaded 2 weeks ago.
> >
> > From: Framers  > hudsongroup@lists.frameusers.com hudsongroup@lists.frameusers.com>> On Behalf Of Jeff Coatsworth
> > Sent: Wednesday, January 8, 2020 2:49 PM
> > To: An email list for people using Adobe FrameMaker software. <
> > framers@lists.frameusers.com>
> > Subject: Re: [Framers] FM19 Publish PDF Problem
> >
> > Is there an instance of the Adobe PDF "printer" in your list of Windows
> > printers? Is your FM2019 all patched up? There were PDF issues with the
> > first few patches.
> >
> >
> > 
> > From: Framers  > jonasclub@lists.frameusers.com framers-bounces+jeff.coatsworth %3cmailto:framers-bounces+jeff.coatsworth>=
> > jonasclub@lists.frameusers.com jonasclub@lists.frameusers.com>>> on behalf of John Posada <
> > jposad...@gmail.com>>
> > Sent: January 8, 2020 2:39 PM
> > To: FrameUsers List
> > Subject: [Framers] FM19 Publish PDF Problem
> >
> > Good afternoon.
> >
> > I'm attempting to use the Publish functionality of FM19 to create a PDF
> and
> > Responsive HTM 5 output at the end of each day.
> >
> > When I attempt to output PDF, I get the message:
> >
> > "FrameMaker could not find the Adobe PDF printer instance, which must be
> > installed to execute Save as PDF command"
> >
> > I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
> >
> > What am I missing?
> >
> >
> > John Posada
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com framers@lists.frameusers.com%3cmailto>:
> > framers@lists.frameusers.com>
> > Visit the list's homepage at http://www.frameusers.com<
> http://www.frameusers.com><
> > http://www.frameusers.com>
> > Archives located at
> > http://www.mail-archive.com/framers@lists.frameusers.com/<
> http://www.mail-archive.com/framers@lists.frameusers.com/><
> > http://www.mail-archive.com/framers@lists.frameusers.com/<
> http://www.mail-archive.com/framers@lists.frameusers.com/>>
> > Subscribe and unsubscribe at
> > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com<
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com><
> > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com<
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>>
> > Send administrative questions to listad...@frameusers.com listad...@frameusers.com%3cmailto>:
> > listad...@frameusers.com>
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com framers@lists.frameusers.com%3cmailto>:
> >

Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread John Posada

Hi guys...I need to get this resolved.
What is Adobe's support policy on new licenses?

On Wed, Jan 8, 2020 at 2:39 PM John Posada  wrote:

> Good afternoon.
>
> I'm attempting to use the Publish functionality of FM19 to create a PDF
> and Responsive HTM 5 output at the end of each day.
>
> When I attempt to output PDF, I get the message:
>
> "FrameMaker could not find the Adobe PDF printer instance, which must be
> installed to execute Save as PDF command"
>
> I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
>
> What am I missing?
>
>
> John Posada
>


-- 
John Posada
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread John Posada

Up to date

From: Framers  On 
Behalf Of TW Smith
Sent: Wednesday, January 8, 2020 3:03 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] FM19 Publish PDF Problem

Try selecting Help > Updates from FrameMaker and see if it finds anything.

On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
jeff.coatswo...@jonasclub.com> wrote:

> Then it's definitely in need of patching - fresh installs start with the
> Day 0 version of the software (they don't recompile the original installer
> each time a patch is released)
>
>
> 
> From: Framers  jonasclub@lists.frameusers.com>
>  on behalf of John Posada <
> jpos...@hudsongroup.com>
> Sent: January 8, 2020 2:54 PM
> To: An email list for people using Adobe FrameMaker software.
> Subject: Re: [Framers] FM19 Publish PDF Problem
>
> Hi.
>
> Adobe PDF is listed as a printer
> My version of FM was downloaded 2 weeks ago.
>
> From: Framers  hudsongroup@lists.frameusers.com>
>  On Behalf Of Jeff Coatsworth
> Sent: Wednesday, January 8, 2020 2:49 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers@lists.frameusers.com>
> Subject: Re: [Framers] FM19 Publish PDF Problem
>
> Is there an instance of the Adobe PDF "printer" in your list of Windows
> printers? Is your FM2019 all patched up? There were PDF issues with the
> first few patches.
>
>
> 
> From: Framers  jonasclub@lists.frameusers.com=
> jonasclub@lists.frameusers.com>>
>  on behalf of John Posada <
> jposad...@gmail.com>>
> Sent: January 8, 2020 2:39 PM
> To: FrameUsers List
> Subject: [Framers] FM19 Publish PDF Problem
>
> Good afternoon.
>
> I'm attempting to use the Publish functionality of FM19 to create a PDF and
> Responsive HTM 5 output at the end of each day.
>
> When I attempt to output PDF, I get the message:
>
> "FrameMaker could not find the Adobe PDF printer instance, which must be
> installed to execute Save as PDF command"
>
> I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
>
> What am I missing?
>
>
> John Posada
> ___
>
> This message is from the Framers mailing list
>
> Send messages to 
> framers@lists.frameusers.commailto:framers@lists.frameusers.com%3cmailto>:
> framers@lists.frameusers.com>
> Visit the list's homepage at 
> http://www.frameusers.com<
> http://www.frameusers.com>
> Archives located at
> http://www.mail-archive.com/framers@lists.frameusers.com/<
> http://www.mail-archive.com/framers@lists.frameusers.com/>
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> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>
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> listad...@frameusers.com>
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>
> This message is from the Framers mailing list
>
> Send messages to 
> framers@lists.frameusers.commailto:framers@lists.frameusers.com%3cmailto>:
> framers@lists.frameusers.com>
> Visit the list's homepage at 
> http://www.frameusers.com<
> http://www.frameusers.com>
> Archives located at
> http://www.mail-archive.com/framers@lists.frameusers.com/<
> http://www.mail-archive.com/framers@lists.frameusers.com/>
> Subscribe and unsubscribe at
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com<
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>
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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Robert Lauriston

Is Adobe PDF your default printer?

On Wed, Jan 8, 2020 at 11:41 AM John Posada  wrote:
>
> Good afternoon.
>
> I'm attempting to use the Publish functionality of FM19 to create a PDF and
> Responsive HTM 5 output at the end of each day.
>
> When I attempt to output PDF, I get the message:
>
> "FrameMaker could not find the Adobe PDF printer instance, which must be
> installed to execute Save as PDF command"
>
> I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
>
> What am I missing?
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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread TW Smith

Try selecting Help > Updates from FrameMaker and see if it finds anything.

On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth <
jeff.coatswo...@jonasclub.com> wrote:

> Then it's definitely in need of patching - fresh installs start with the
> Day 0 version of the software (they don't recompile the original installer
> each time a patch is released)
>
>
> 
> From: Framers  jonasclub@lists.frameusers.com> on behalf of John Posada <
> jpos...@hudsongroup.com>
> Sent: January 8, 2020 2:54 PM
> To: An email list for people using Adobe FrameMaker software.
> Subject: Re: [Framers] FM19 Publish PDF Problem
>
> Hi.
>
> Adobe PDF is listed as a printer
> My version of FM was downloaded 2 weeks ago.
>
> From: Framers  hudsongroup@lists.frameusers.com> On Behalf Of Jeff Coatsworth
> Sent: Wednesday, January 8, 2020 2:49 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers@lists.frameusers.com>
> Subject: Re: [Framers] FM19 Publish PDF Problem
>
> Is there an instance of the Adobe PDF "printer" in your list of Windows
> printers? Is your FM2019 all patched up? There were PDF issues with the
> first few patches.
>
>
> 
> From: Framers  jonasclub@lists.frameusers.com jonasclub@lists.frameusers.com>> on behalf of John Posada <
> jposad...@gmail.com>
> Sent: January 8, 2020 2:39 PM
> To: FrameUsers List
> Subject: [Framers] FM19 Publish PDF Problem
>
> Good afternoon.
>
> I'm attempting to use the Publish functionality of FM19 to create a PDF and
> Responsive HTM 5 output at the end of each day.
>
> When I attempt to output PDF, I get the message:
>
> "FrameMaker could not find the Adobe PDF printer instance, which must be
> installed to execute Save as PDF command"
>
> I have Acrobat 9 Pro and Acrobat Distiller 9 installed.
>
> What am I missing?
>
>
> John Posada
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com framers@lists.frameusers.com>
> Visit the list's homepage at http://www.frameusers.com<
> http://www.frameusers.com>
> Archives located at
> http://www.mail-archive.com/framers@lists.frameusers.com/<
> http://www.mail-archive.com/framers@lists.frameusers.com/>
> Subscribe and unsubscribe at
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com<
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>
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> ___
>
> This message is from the Framers mailing list
>
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> Visit the list's homepage at http://www.frameusers.com<
> http://www.frameusers.com>
> Archives located at
> http://www.mail-archive.com/framers@lists.frameusers.com/<
> http://www.mail-archive.com/framers@lists.frameusers.com/>
> Subscribe and unsubscribe at
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com<
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>
> Send administrative questions to listad...@frameusers.com listad...@frameusers.com>
> ___
>
> This message is from the Framers mailing list
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> Send messages to framers@lists.frameusers.com
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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Jeff Coatsworth

Then it's definitely in need of patching - fresh installs start with the Day 0 
version of the software (they don't recompile the original installer each time 
a patch is released)



From: Framers 
 on behalf 
of John Posada 
Sent: January 8, 2020 2:54 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] FM19 Publish PDF Problem

Hi.

Adobe PDF is listed as a printer
My version of FM was downloaded 2 weeks ago.

From: Framers  On 
Behalf Of Jeff Coatsworth
Sent: Wednesday, January 8, 2020 2:49 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] FM19 Publish PDF Problem

Is there an instance of the Adobe PDF "printer" in your list of Windows 
printers? Is your FM2019 all patched up? There were PDF issues with the first 
few patches.



From: Framers 
mailto:framers-bounces+jeff.coatsworth=jonasclub@lists.frameusers.com>>
 on behalf of John Posada mailto:jposad...@gmail.com>>
Sent: January 8, 2020 2:39 PM
To: FrameUsers List
Subject: [Framers] FM19 Publish PDF Problem

Good afternoon.

I'm attempting to use the Publish functionality of FM19 to create a PDF and
Responsive HTM 5 output at the end of each day.

When I attempt to output PDF, I get the message:

"FrameMaker could not find the Adobe PDF printer instance, which must be
installed to execute Save as PDF command"

I have Acrobat 9 Pro and Acrobat Distiller 9 installed.

What am I missing?


John Posada
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread John Posada

Hi.

Adobe PDF is listed as a printer
My version of FM was downloaded 2 weeks ago.

From: Framers  On 
Behalf Of Jeff Coatsworth
Sent: Wednesday, January 8, 2020 2:49 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] FM19 Publish PDF Problem

Is there an instance of the Adobe PDF "printer" in your list of Windows 
printers? Is your FM2019 all patched up? There were PDF issues with the first 
few patches.



From: Framers 
mailto:framers-bounces+jeff.coatsworth=jonasclub@lists.frameusers.com>>
 on behalf of John Posada mailto:jposad...@gmail.com>>
Sent: January 8, 2020 2:39 PM
To: FrameUsers List
Subject: [Framers] FM19 Publish PDF Problem

Good afternoon.

I'm attempting to use the Publish functionality of FM19 to create a PDF and
Responsive HTM 5 output at the end of each day.

When I attempt to output PDF, I get the message:

"FrameMaker could not find the Adobe PDF printer instance, which must be
installed to execute Save as PDF command"

I have Acrobat 9 Pro and Acrobat Distiller 9 installed.

What am I missing?


John Posada
___

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Re: [Framers] FM19 Publish PDF Problem

2020-01-08 Thread Jeff Coatsworth

Is there an instance of the Adobe PDF "printer" in your list of Windows 
printers? Is your FM2019 all patched up? There were PDF issues with the first 
few patches.



From: Framers 
 on behalf 
of John Posada 
Sent: January 8, 2020 2:39 PM
To: FrameUsers List
Subject: [Framers] FM19 Publish PDF Problem

Good afternoon.

I'm attempting to use the Publish functionality of FM19 to create a PDF and
Responsive HTM 5 output at the end of each day.

When I attempt to output PDF, I get the message:

"FrameMaker could not find the Adobe PDF printer instance, which must be
installed to execute Save as PDF command"

I have Acrobat 9 Pro and Acrobat Distiller 9 installed.

What am I missing?


John Posada
___

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[Framers] FM19 Publish PDF Problem

2020-01-08 Thread John Posada

Good afternoon.

I'm attempting to use the Publish functionality of FM19 to create a PDF and
Responsive HTM 5 output at the end of each day.

When I attempt to output PDF, I get the message:

"FrameMaker could not find the Adobe PDF printer instance, which must be
installed to execute Save as PDF command"

I have Acrobat 9 Pro and Acrobat Distiller 9 installed.

What am I missing?


John Posada
___

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[Framers] Creating pdf fails if name contains certain chaaracters

2020-01-08 Thread Klaus Daube

I have just filed bug https://tracker.adobe.com/#/view/FRMAKER-7721 for 
FM-15.0.4.571

I have an FM file named _[i]_FM-Commands_0_UKE_FDK.fm (name is generated by a 
FrameScript) and wanted to create a pdf by means of the PDFL.

This works fine until it comes to View pdf: The dialogue just closes - and the 
pdf does 
not exist. If I just leave the dialogue (without wanting to view the file) i 
can not 
find the file either.

Something like this was already reported 2018-08-30 during beta testing:
«The severe bug of creating new "ghost folders" if the output path contains 
special 
characters is a show stopper. Save as PDF should be a quick and easy process, 
as  
we saw this in versions before 
2019»~~
Klaus Daube Phone:  +41-44-381 37 77
Schäracher 11   Mail:   kl...@daube.ch
CH-8053 Zürich  Web:www.daube.ch


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Re: [Framers] FM19 Publish PDF Problem

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[Framers] FM19 Publish PDF Problem

[Framers] Creating pdf fails if name contains certain chaaracters

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