Re: anyone familiar with this problem?

2005-03-16 Thread themacuser
The screen hinges are very commonly failed on Wallstreet G3s...
On 16/03/2005, at 12:57, Malcolm Cornelius wrote:

Re my distorted screen problem, and following on from your much
appreciated responses, it turns out my 1998 Wallstreet is a 14.1 inch
screen. (I understand the Wallstreet 13.3 inch screen model has
recognised problems with its cables but not usually the case with the
14.1 inch screen.)
The symptoms are the same, so I'm going to stick to the diagnosis of a
bad cable or cable connection. Better than the alternative, which is
that the video ram is failing, in which case it's new logic board time
for you.
Me too, never seen a machine with bad VRAM that was variable.
Get it opened up and check the cables.
--
Best wishes
Malcolm Cornelius - The Powerbook Fanatic
http://www.pbfanatic.co.uk

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Re: anyone familiar with this problem/recommend repairer city of Chicago?

2005-03-16 Thread MacKenzie, Kerry N.
Many thanks again Bruce  Malcolm. Sounds like the cost may not be too
horrific? 
That brings me to another Q before I hit the Internet/Yellow
Pages---might anyone happen to have a recommendation for a reasonably
priced G3/Wallstreet repairer within the city of Chicago (not the
suburbs--I don't have wheels), or failing that, a mail-in repair
company? (I did come across one on the net that sends you the box, picks
up and gives you an estimate for $79, but I didn't keep the name and now
can't find them again).  
I have seriously thought about attempting it on my own, after looking at
the reassuring pbfixit site  guides--it would save $$$, plus it's
tempting to test my skills or lack of them in a live-dangerously sort of
way.  But knowing how inexperienced I am, common sense prevails--I
really need to get someone experienced to do it as time is of the
essence.
Thanks again! I really appreciate it! Kerry

The symptoms are the same, so I'm going to stick to the diagnosis
of a 
bad cable or cable connection. Better than the alternative, which is 
that the video ram is failing, in which case it's new logic board time 
for you.

Me too, never seen a machine with bad VRAM that was variable.

Get it opened up and check the cables.




-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of Bruce
Johnson
Sent: Tuesday, March 15, 2005 5:27 PM
To: G-Books
Subject: Re: anyone familiar with this problem?



On Mar 15, 2005, at 3:08 PM, MacKenzie, Kerry N. wrote:

 Hi again Bruce, Ken, Malcom

 Re my distorted screen problem, and following on from your much
 appreciated responses, it turns out my 1998 Wallstreet is a 14.1 inch
 screen. (I understand the Wallstreet 13.3 inch screen model has
 recognised problems with its cables but not usually the case with the
 14.1 inch screen.)

The symptoms are the same, so I'm going to stick to the diagnosis of a 
bad cable or cable connection. Better than the alternative, which is 
that the video ram is failing, in which case it's new logic board time 
for you.



 --
Bruce Johnson
University of Arizona
College of Ph macy
Information Technology Group

Institutions do not have opinions, merely customs


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Re: anyone familiar with this problem?

2005-03-16 Thread MacKenzie, Kerry N.
Thanks!---luckily, the hinges seem fine. (For now.) Kerry

-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of
themacuser
Sent: Wednesday, March 16, 2005 5:22 AM
To: G-Books
Subject: Re: anyone familiar with this problem?


The screen hinges are very commonly failed on Wallstreet G3s...
On 16/03/2005, at 12:57, Malcolm Cornelius wrote:


 Re my distorted screen problem, and following on from your much
 appreciated responses, it turns out my 1998 Wallstreet is a 14.1
inch
 screen. (I understand the Wallstreet 13.3 inch screen model has
 recognised problems with its cables but not usually the case with
the
 14.1 inch screen.)

 The symptoms are the same, so I'm going to stick to the diagnosis of
a
 bad cable or cable connection. Better than the alternative, which is
 that the video ram is failing, in which case it's new logic board
time
 for you.

 Me too, never seen a machine with bad VRAM that was variable.

 Get it opened up and check the cables.

 -- 
 Best wishes

 Malcolm Cornelius - The Powerbook Fanatic
 http://www.pbfanatic.co.uk




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Re: anyone familiar with this problem/recommend repairer city of Chicago?

2005-03-16 Thread dan_A
Try this. They did a great job on my Ti-book and all by fast mail.
http://www.macresq.com/
dan_A
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Re: anyone familiar with this problem

2005-03-16 Thread Fabian Fang
On Mar 16, 2005, at 8:33 AM, MacKenzie, Kerry N. wrote:
That brings me to another Q before I hit the Internet/Yellow
Pages---might anyone happen to have a recommendation for a reasonably
priced G3/Wallstreet repairer within the city of Chicago (not the
suburbs--I don't have wheels), or failing that, a mail-in repair
company? (I did come across one on the net that sends you the box, 
picks
up and gives you an estimate for $79, but I didn't keep the name and 
now
can't find them again).
You may be thinking about the following repair service:
 http://www.powerbookresq.com/overnight.php
DTT Macintosh Services is in Fremont, California, but has a good 
reputation:
http://www.dttservice.com/

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Re: anyone familiar with this problem

2005-03-16 Thread MacKenzie, Kerry N.
Thank you---no, it wasn't powerbookresq, but powerbookresq sounds good
and I like the price of the 72hr turnaround better. Thanks for the
suggs---I'm filing them NOW and will look at them both. Kerry
-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of Fabian
Fang
Sent: Wednesday, March 16, 2005 11:16 AM
To: G-Books
Subject: Re: anyone familiar with this problem


On Mar 16, 2005, at 8:33 AM, MacKenzie, Kerry N. wrote:

 That brings me to another Q before I hit the Internet/Yellow
 Pages---might anyone happen to have a recommendation for a reasonably
 priced G3/Wallstreet repairer within the city of Chicago (not the
 suburbs--I don't have wheels), or failing that, a mail-in repair
 company? (I did come across one on the net that sends you the box, 
 picks
 up and gives you an estimate for $79, but I didn't keep the name and 
 now
 can't find them again).

You may be thinking about the following repair service:
  http://www.powerbookresq.com/overnight.php

DTT Macintosh Services is in Fremont, California, but has a good 
reputation:
http://www.dttservice.com/


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Re: anyone familiar with this problem/recommend repairer city of Chicago?

2005-03-16 Thread MacKenzie, Kerry N.
Thanks for that Dan--yes, another member, Fabian, just recommended them
too. And, I like their $49 price. Kerry

-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of dan_A
Sent: Wednesday, March 16, 2005 11:03 AM
To: G-Books
Subject: Re: anyone familiar with this problem/recommend repairer city
of Chicago?



Try this. They did a great job on my Ti-book and all by fast mail.

http://www.macresq.com/

dan_A


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Re: anyone familiar with this problem?

2005-03-15 Thread MacKenzie, Kerry N.
Thanks Bruce--it's a Wallstreet (thanks VERY much for laying the options
out, too).
The first time the problem occurred, I rebooted immediately (I was still
able to see enough of the menu at the top of screen to do this). After I
rebooted, the screen actually showed up worse--it was still covered in
dotted lines, with the icons unrecognizable, but now the menus at the
top had all but disappeared. I had forgotten the keyboard commands to
shut down so had to leave the machine for several days until I got the
keyboard combination.
Next time I rebooted, using the keyboard, was 5 days later, and at first
things looked hopeful: however, while the screen had almost cleared, it
still showed two short black dotted lines almost halfway down it. Plus,
there were pulsating dotted lines at the very top and bottom of the
screen. (Ordinarily, I probably wouldn't have even noticed these, but by
now I'm looking for every little aberration.)
After I logged on, and began scrolling down the first page of the site I
was on, the problem started all over. A mass of dotted lines replaced
the text and graphics. 
Hope that gives some insight.
Kerry

-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of Bruce
Johnson
Sent: Monday, March 14, 2005 6:00 PM
To: G-Books
Subject: Re: anyone familiar with this problem?



On Mar 14, 2005, at 3:38 PM, MacKenzie, Kerry N. wrote:

 Hi all
 I'm a newbie to the list, so please forgive me if I breach protocol in
 any way!


  By
 the time I got back to the desktop, to shut the laptop down, the 
 desktop
 was extremely distorted and the menu at the top had disappeared. I had
 to use the keyboard to shut down.
 That essentially is the problem.

two questions:

What model do you have?
What does the screen look like when you reboot?

There were 4 G3 Mac Powerbook models.

The original Powerbook G3, which looks like a 5300, aka the Kanga.

http://www.lowendmac.com/pb2/g3.shtml

Then there was the Powerbook G3 Series, aka the Wallstreet.

http://www.lowendmac.com/pb2/g3series.shtml (also a series II)

It has two PCMCIA slots and SCSI on the back.

Next was the Powerbook G3 (bronze Keyboard) aka the Lombard. It has 
only one pcmcia slot, SCSI and USB ports, and the afore mentioned 
bronze keyboard. (kinda brownish transparent keys)

http://www.lowendmac.com/pb2/lombard.shtml

Finally there was the Powerbook G3 Series Firewire, aka the Pismo. It 
has no SCSI, but does have firewire slots, and the same bronze 
keyboard.

http://www.lowendmac.com/pb2/pismo.shtml

The fact that it got worse after being on a longer time implies a 
hardware problem, getting worse as the system gets hotter.

--
Bruce Johnson
University of Arizona
College of Ph rmacy
Information Technology Group

Institutions do not have opinions, merely customs


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Re: anyone familiar with this problem?

2005-03-15 Thread Malcolm Cornelius
 Thanks Bruce--it's a Wallstreet (thanks VERY much for laying the options
 out, too).

If I was a betting man I'd guess you had the 13.3in screen and the screen
cable was loose - a very common problem.

-- 
Best wishes

Malcolm Cornelius - The Powerbook Fanatic
http://www.pbfanatic.co.uk




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Re: anyone familiar with this problem?

2005-03-15 Thread Bruce Johnson
On Mar 15, 2005, at 7:51 AM, MacKenzie, Kerry N. wrote:
Thanks Bruce--it's a Wallstreet (thanks VERY much for laying the 
options
out, too).


After I logged on, and began scrolling down the first page of the site 
I
was on, the problem started all over. A mass of dotted lines replaced
the text and graphics.
I suspect that Malcolm is right, it sounds like a loose video cable. 
http;//www.pbfixit.com has some good, well illustrated guides to 
fixing Powerbooks, which may help. With luck the connection's loose on 
the motherboard, which is pretty easy to get to.

--
Bruce Johnson
University of Arizona
College of P macy
Information Technology Group
Institutions do not have opinions, merely customs
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Re: anyone familiar with this problem?

2005-03-15 Thread Ken
My Reply follows quote. On 15/03/2005 06:51 [EMAIL PROTECTED] 
said:  

Thanks Bruce--it's a Wallstreet (thanks VERY much for laying the
options out, too).
The first time the problem occurred, I rebooted immediately (I was
still able to see enough of the menu at the top of screen to do
this). After Irebooted, the screen actually showed up worse--it was
still covered in dotted lines, with the icons unrecognizable, but
now the menus at the top had all but disappeared. I had forgotten
the keyboard commands to shut down so had to leave the machine for
several days until I got the keyboard combination.
Next time I rebooted, using the keyboard, was 5 days later, and at
first things looked hopeful: however, while the screen had almost
cleared, it still showed two short black dotted lines almost halfway 
down it. Plus, there were pulsating dotted lines at the very top
and bottom of the screen. (Ordinarily, I probably wouldn't have even
noticed these, but by now I'm looking for every little aberration.)
After I logged on, and began scrolling down the first page of the
site I was on, the problem started all over. A mass of dotted lines
the text and graphics. 
replaced Hope that gives some insight.
Kerry
-
In the trouble shooting section, I can only find this similar sounding 
trouble:

13.3 screen flickers
or shows intermittent
vertical lines

Carefully squeeze the upper left side of the display bezel. If the
problem disappears, dispatch unit for display cable replacement
(13.3 displays only). Do not replace I/O logic board or display.

Ken

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Re: anyone familiar with this problem?

2005-03-15 Thread MacKenzie, Kerry N.
I just got your reply, Malcolm---thank you very much! best to you too,
Kerry

-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of Malcolm
Cornelius
Sent: Tuesday, March 15, 2005 9:20 AM
To: G-Books
Subject: Re: anyone familiar with this problem?


 Thanks Bruce--it's a Wallstreet (thanks VERY much for laying the
options
 out, too).

If I was a betting man I'd guess you had the 13.3in screen and the
screen
cable was loose - a very common problem.

-- 
Best wishes

Malcolm Cornelius - The Powerbook Fanatic
http://www.pbfanatic.co.uk




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Re: anyone familiar with this problem?

2005-03-15 Thread MacKenzie, Kerry N.
Thank you, Ken--that sounds like something I should be able to try for
myself. Much appreciated, Kerry

-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of Ken
Sent: Tuesday, March 15, 2005 9:57 AM
To: G-Books
Subject: Re: anyone familiar with this problem?


My Reply follows quote. On 15/03/2005 06:51
[EMAIL PROTECTED] 
said:  

Thanks Bruce--it's a Wallstreet (thanks VERY much for laying the
options out, too).
The first time the problem occurred, I rebooted immediately (I was
still able to see enough of the menu at the top of screen to do
this). After Irebooted, the screen actually showed up worse--it was
still covered in dotted lines, with the icons unrecognizable, but
now the menus at the top had all but disappeared. I had forgotten
the keyboard commands to shut down so had to leave the machine for
several days until I got the keyboard combination.
Next time I rebooted, using the keyboard, was 5 days later, and at
first things looked hopeful: however, while the screen had almost
cleared, it still showed two short black dotted lines almost halfway 
down it. Plus, there were pulsating dotted lines at the very top
and bottom of the screen. (Ordinarily, I probably wouldn't have even
noticed these, but by now I'm looking for every little aberration.)
After I logged on, and began scrolling down the first page of the
site I was on, the problem started all over. A mass of dotted lines
the text and graphics. 
replaced Hope that gives some insight.
Kerry
-
In the trouble shooting section, I can only find this similar sounding 
trouble:

13.3 screen flickers
or shows intermittent
vertical lines

Carefully squeeze the upper left side of the display bezel. If the
problem disappears, dispatch unit for display cable replacement
(13.3 displays only). Do not replace I/O logic board or display.

Ken

-- 
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Re: anyone familiar with this problem?

2005-03-15 Thread MacKenzie, Kerry N.
Hi again Bruce, Ken, Malcom

Re my distorted screen problem, and following on from your much
appreciated responses, it turns out my 1998 Wallstreet is a 14.1 inch
screen. (I understand the Wallstreet 13.3 inch screen model has
recognised problems with its cables but not usually the case with the
14.1 inch screen.)

I also wanted to mention, in case it's relevant, that the screen hinges
appear to be fine, ie they are not floppy or rough and the screen stays
in what ever lean-back position I choose. (I gather Wallstreet hinges
are a bit of a weakness.) 

In light of the above, I'm wondering if this makes any difference to the
diagnosis?

best, Kerry PS: Thanks Bruce for pointing me towards the
http;//www.pbfixit.com guides. The people that wrote them are very
convincing in their assurance that anyone can follow the guides, which I
like. It's not often you come across such understanding for the angst
that computer dummies such as myself feel when faced with the prospect
of taking their precious laptop apart.


-Original Message-
From: G-Books [mailto:[EMAIL PROTECTED] On Behalf Of Ken
Sent: Tuesday, March 15, 2005 9:57 AM
To: G-Books
Subject: Re: anyone familiar with this problem?


My Reply follows quote. On 15/03/2005 06:51
[EMAIL PROTECTED] 
said:  

Thanks Bruce--it's a Wallstreet (thanks VERY much for laying the
options out, too).
The first time the problem occurred, I rebooted immediately (I was
still able to see enough of the menu at the top of screen to do
this). After Irebooted, the screen actually showed up worse--it was
still covered in dotted lines, with the icons unrecognizable, but
now the menus at the top had all but disappeared. I had forgotten
the keyboard commands to shut down so had to leave the machine for
several days until I got the keyboard combination.
Next time I rebooted, using the keyboard, was 5 days later, and at
first things looked hopeful: however, while the screen had almost
cleared, it still showed two short black dotted lines almost halfway 
down it. Plus, there were pulsating dotted lines at the very top
and bottom of the screen. (Ordinarily, I probably wouldn't have even
noticed these, but by now I'm looking for every little aberration.)
After I logged on, and began scrolling down the first page of the
site I was on, the problem started all over. A mass of dotted lines
the text and graphics. 
replaced Hope that gives some insight.
Kerry
-
In the trouble shooting section, I can only find this similar sounding 
trouble:

13.3 screen flickers
or shows intermittent
vertical lines

Carefully squeeze the upper left side of the display bezel. If the
problem disappears, dispatch unit for display cable replacement
(13.3 displays only). Do not replace I/O logic board or display.

Ken

-- 
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Re: anyone familiar with this problem?

2005-03-15 Thread Malcolm Cornelius

 Re my distorted screen problem, and following on from your much
 appreciated responses, it turns out my 1998 Wallstreet is a 14.1 inch
 screen. (I understand the Wallstreet 13.3 inch screen model has
 recognised problems with its cables but not usually the case with the
 14.1 inch screen.)
 
 The symptoms are the same, so I'm going to stick to the diagnosis of a
 bad cable or cable connection. Better than the alternative, which is
 that the video ram is failing, in which case it's new logic board time
 for you.

Me too, never seen a machine with bad VRAM that was variable.

Get it opened up and check the cables.

-- 
Best wishes

Malcolm Cornelius - The Powerbook Fanatic
http://www.pbfanatic.co.uk




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anyone familiar with this problem?

2005-03-14 Thread MacKenzie, Kerry N.
Hi all
I'm a newbie to the list, so please forgive me if I breach protocol in
any way!
I've used Macs for years, but this is my first G3. And I've just run up
against a big problem, one that I've never encountered before, and which
prevents me using it at all.
I'll try and be as clear and concise as possible, and give as many clues
as I can:
My G3, OS 9.1, which altho not new, is new to me--I've been using it for
about a month.  
Last week when I booted up I noticed that a few dotted lines had
strangely appeared on my desktop screen. 
I went ahead with my project of the evening, anyway, which was to
download OutlookExpress506ENU.bin.
By the time the download was done, the screen was covered in a rash of
dotted lines and the cursor had a shadow that looked a bit like the
shape of 2 AA batteries trailing behind it.
I was still able to get on the Internet, and the opening page of the
website I went to was ok. However, as soon as I began scrolling
down--not before I scrolled down--the text and graphics on the page were
replaced by a rash of dotted lines making it impossible to continue. It
didn't matter which method I used to scroll--dragging the right-hand
sidebar down, clicking on the little black down arrow, or using the
keyboard arrow--the effect was the same. I noticed that clicking on a
part of the page restored that small part of the page to normal. By
the time I got back to the desktop, to shut the laptop down, the desktop
was extremely distorted and the menu at the top had disappeared. I had
to use the keyboard to shut down.
That essentially is the problem.
Here is some additional information which may or may not be useful:
1. I've had the laptop for 3-4 years without using it--just powering it
up from time to time to make sure it hadn't died on me. 
I only began to seriously get it up and running about a month ago. My
brother-in-law (who had kindly given the laptop to me), was worried
there might be a PRAM issue when the 
date went haywire about six weeks ago, ago, but installation of a good
battery seemed to solve the problem (so I haven't done anything with the
PRAM).
2. I had been successfully word processing.
3. I had been successfully using the Internet, but I needed to upgrade
from 4.5 Internet Explorer, which I did, successfully, after downloading
Aladdin.
4. I subscribed to the ISP fastermac.net a month or so ago, but realized
I needed to upgrade my Outlook Express (altho I can receive email at
fastermac.net, I found that I can't send it, until I upgrade from the
current Outlook Expres 4.5).
5. The evening I noticed the dotted lines on the screen was the evening
I planned to download OutlookExpress506ENU.bin. I did download, but
while the download was going on, the screen was becoming covered in
dotted lines. I don't think it was the download that caused the problem,
since (as I mentioned previously) I had noticed a few stray dotted lines
on the screen when I booted up.
If anyone is familiar with this scenario and knows what's going on I
would really, really appreciate the feedback. 
Thanks in advance!
Kerry M.
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Re: anyone familiar with this problem?

2005-03-14 Thread Bruce Johnson
On Mar 14, 2005, at 3:38 PM, MacKenzie, Kerry N. wrote:
Hi all
I'm a newbie to the list, so please forgive me if I breach protocol in
any way!

 By
the time I got back to the desktop, to shut the laptop down, the 
desktop
was extremely distorted and the menu at the top had disappeared. I had
to use the keyboard to shut down.
That essentially is the problem.
two questions:
What model do you have?
What does the screen look like when you reboot?
There were 4 G3 Mac Powerbook models.
The original Powerbook G3, which looks like a 5300, aka the Kanga.
http://www.lowendmac.com/pb2/g3.shtml
Then there was the Powerbook G3 Series, aka the Wallstreet.
http://www.lowendmac.com/pb2/g3series.shtml (also a series II)
It has two PCMCIA slots and SCSI on the back.
Next was the Powerbook G3 (bronze Keyboard) aka the Lombard. It has 
only one pcmcia slot, SCSI and USB ports, and the afore mentioned 
bronze keyboard. (kinda brownish transparent keys)

http://www.lowendmac.com/pb2/lombard.shtml
Finally there was the Powerbook G3 Series Firewire, aka the Pismo. It 
has no SCSI, but does have firewire slots, and the same bronze 
keyboard.

http://www.lowendmac.com/pb2/pismo.shtml
The fact that it got worse after being on a longer time implies a 
hardware problem, getting worse as the system gets hotter.

--
Bruce Johnson
University of Arizona
College of Ph rmacy
Information Technology Group
Institutions do not have opinions, merely customs
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Re: anyone familiar with this problem?

2005-03-14 Thread Ken
My Reply follows quote. On 14/03/2005 14:38 [EMAIL PROTECTED] 
said:  

Hi all
I'm a newbie to the list, so please forgive me if I breach protocol
in any way!
I've used Macs for years, but this is my first G3. And I've just run
up against a big problem, one that I've never encountered before,
and which prevents me using it at all.
I'll try and be as clear and concise as possible, and give as many
clues as I can:
My G3, OS 9.1, which altho not new, is new to me--I've been using it
for about a month.  
Last week when I booted up I noticed that a few dotted lines had
strangely appeared on my desktop screen. 
---
First off, what kind of G3 are you talking about?

Ken

-- 
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