[google-appengine] Re: SSL certificate issue for appspot domain

2012-04-07 Thread Rick Mangi
Ditto for us. This has worked for months and now it's not working. Opened 
an issue with google enterprise support but no response so far.

This is beyond incredible.



On Friday, April 6, 2012 7:19:08 PM UTC-4, Nathaniel Stensland wrote:
>
> Just stopped working for me too. Worked fine before. Yikes!
>
> On Wednesday, April 4, 2012 9:43:36 PM UTC-5, willi wrote:
>>
>> There's an issue regarding the SSL certificate and appspot domain for 
>> version of an app, like https://version1.app-id.appspot.com. Seems 
>> like Google updated the certificate, but not working for the sub 
>> domain like version1.app-id.appspot.com. 
>>
>> This issue just started today. It worked perfectly a few hours ago. 
>>
>

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[google-appengine] Re: SDK Problem - dev_appserver.datastore is unmodified since 25.03.2012

2012-04-07 Thread Kaan Soral
I switched to sqlite3, here is the behavior:

Non administrator:
- Creates the rdbms file on custom location, populates the file
- Throws an "unable to read datastore file" exception

Administrator:
- Works perfectly

It wasn't working for non-sqlite3 even with the administrator privileges 
and it works with sqlite3 only with administrator priv.

Very strange but I'm glad it works 

On Saturday, April 7, 2012 11:14:44 PM UTC+3, Kaan Soral wrote:
>
> I guess my development efforts were concentrated on non-db stuff all these 
> time so I am just realizing this now.
>
> Whenever I reset a project, all of the new data is lost, I see that 
> dev_appserver.datastore is not written.
>
> This may be happening since I upgraded to 1.6.4 or it is probably 
> unrelated since I didn't see anyone with this problem.
>
> Any ideas?
>

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[google-appengine] Re: SDK Problem - dev_appserver.datastore is unmodified since 25.03.2012

2012-04-07 Thread Kaan Soral
I'm on Windows, I've tried many things, It used to work flawless for years

I've tried changing the location of the datastore file, when the file 
doesn't exist, it is not created, when I copy the existing datastore file, 
it is read, but never modified, I don't think its a permission problem 
since It is a new problem, I've also gave all permissions for the file

So the problem is SDK never writes to the datastore. Why can it be?

On Saturday, April 7, 2012 11:14:44 PM UTC+3, Kaan Soral wrote:
>
> I guess my development efforts were concentrated on non-db stuff all these 
> time so I am just realizing this now.
>
> Whenever I reset a project, all of the new data is lost, I see that 
> dev_appserver.datastore is not written.
>
> This may be happening since I upgraded to 1.6.4 or it is probably 
> unrelated since I didn't see anyone with this problem.
>
> Any ideas?
>

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[google-appengine] Re: Google checkout must die

2012-04-07 Thread Daniel Florey
I've also enabled billing for a lot of apps and it turns out that in many 
cases activating billing just redirects the user to the payment screen over 
and over again.
After a while billing may be activated, even though the success page is 
never displayed.
This is indeed annoying ... but on the other hand I'd be very happy to use 
checkout to pay my premier account instead of sending a checks with Fedex 
from Germany to the US ;-)

On Friday, April 6, 2012 9:10:20 PM UTC+2, Jeff Schnitzer wrote:
>
> Seriously, this is ridiculous.
>
> We've been trying to enable billing on our sandbox/demo appid for the
> last two hours.  We have a customer waiting for a demo and we can't
> give it.
>
> Please, PLEASE do something about this abomination.  I love appengine,
> but the billing system is retarded.  It makes the Phone Company look
> high tech.
>
> Every time we enable billing, it says "ok" and status goes to
> Activating Billing.  After some random amount of time it goes back to
> Free mode with no error messages.  Trying toenable it again emails
> a nastygram: Comments from Google Services: "This inactive
> subscription has been canceled" ...and goes back to Activating
> Billing.  Round and round we go.
>
> Appid is voosttest.  Yes we've filed a request at the billing form.
>
> Put this in context.  I can walk up to a janky ATM in Guatemala, put
> in a card, and get money out of it immediately.  I can whip out a
> credit card in nearly any store in the world, buy thousands of dollars
> of merchandise, and walk out with it.  And yet the most technically
> sophisticated corporation in the world needs 30+ minutes to process a
> simple sale - when it works at all?  I struggle to imagine what could
> make this so complicated.
>
> Jeff
>
>

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[google-appengine] Re: Master/Slave Datastore, thanks for all your hard work

2012-04-07 Thread stevep
Wow, very sorry to see that. The last few weeks of threads have been
increasingly worrisome. I read a very candid interview with Netflix
CIO recently about AWS. He noted that AWS is always behind feature-
wise because they never want to screw things up for their production
users. My sense is that G. intends to gain share by an ever-increasing
feature set, and the tradeoff is situations like these. Swords are
always double-sided it seems. -stevep

On Apr 6, 7:49 pm, Ray  wrote:
> The images are here: (Google Groups had problem on file attachment
> apparently)
>
> http://dl.dropbox.com/u/182081/photo1.pnghttp://dl.dropbox.com/u/182081/photo2.pnghttp://dl.dropbox.com/u/182081/photo3.png
>
>
>
>
>
>
>
> On Saturday, April 7, 2012 10:47:52 AM UTC+8, Ray wrote:
>
> > AppEngine has had some pretty bad days recently.  I was lucky enough to
> > capture two dashboard with just a few hours apart which shows how bad the
> > HR datastore could be:
>
> > The first two image show the hourly "Avg Latency" of the requests, the
> > first one was the data around 8 hours ago, the other one was a few hours
> > back.  Normally the requests finish in a few hundreds ms, which are mostly
> > get by key datastore access.  When HR datastore misbehave, there are many
> > deadline exceeded error right on db access and even if they complete, they
> > become very slow. (from you chart you can see 3s to 9s latency in average).
> >  The two time periods are having similar traffic and no special code was
> > running to cause the problem.
>
> > There were no code change, no abnormal status on the status page.  They
> > are typical (although this one is worst than normal in terms of error
> > percentage) HR performance for me, HR datastore has constant errors, just
> > not worst than M/S.
>
> > The third image shows how unstable HR datastore could be. Those errors are
> > mostly caused by timeout on db access.
>
> > On Saturday, April 7, 2012 5:53:04 AM UTC+8, stevep wrote:
>
> >> Ray wrote: " I am still having around 1% percentage of datastore
> >> timeout from any kind of datastore accesses like a simple
> >> get_wih_id()."
>
> >> I have not seen this. If you and others are seeing 1% get_by_id()s
> >> failing due to timeouts, it needs to be diagnosed by G. stat. Be sure
> >> to report it.
>
> >> If it is a common issue, and remains so with G. acknowledging its part
> >> and parcel of their PaaS, then it really is time to move to AWS for
> >> me.
>
> >> -stevep
>
> >> On Apr 5, 6:26 pm, Ray  wrote:
> >> > No one regret moving to HRD not because its great, instead its the M/S
> >> > sucked too bad lately. 30 minutes download evey week is a disaster for
> >> > any kind of app hosting on it.
>
> >> > At the mean time, HRD still isn't flawless.  I am still having around
> >> 1%
> >> > percentage of datastore timeout from any kind of datastore accesses
> >> like a
> >> > simple get_wih_id().  It is slower than M/S and cost more (the /G cost
> >> is
> >> > now the same since Google raised the price for M/S too, but the slower
> >> > respond still cost more on instance number)
>
> >> > The most stinky part is how Google advertise it as a 100% up time
> >> service
> >> > when it is generating more exceptions than most shared MySQL hosting
> >> > outside.  I know I know, its about scalability.  But how many apps are
> >> > having hundreds or thousands of DB access every second that can benefit
> >> > from its scalability which can compensate the constant flaw?
>
> >> > On Thursday, April 5, 2012 4:46:57 AM UTC+8, Robert Kluin wrote:
>
> >> > > I think this is a really good idea.  It will encourage people with
> >> > > apps to move, and help further persuade new apps to not use
> >> > > master-slave.  I have not spoken to anyone who regretted the move to
> >> > > high-replication.
>
> >> > > Robert
>
> >> > > On Wed, Apr 4, 2012 at 15:42, Chris Ramsdale 
> >> wrote:
> >> > > > Hey App Engine Users,
>
> >> > > > Almost 4 years after launch, we’ve seen fantastic growth both in
> >> Google
> >> > > App
> >> > > > Engine and the apps that run on it. And although the Master/Slave
> >> > > Datastore
> >> > > > was a big part of our early success, it's time to announce the
> >> > > deprecation
> >> > > > of the Master/Slave Datastore in favor of the High-Replication
> >> Datastore
> >> > > > (HRD). HRD has provided us with higher availability and better,
> >> more
> >> > > > predictable performance. Many upcoming features will be HRD-only
> >> and we
> >> > > > strongly encourage you to migrate all your applications as soon as
> >> > > possible
> >> > > > using the migration tools found in the Application Settings tab of
> >> the
> >> > > > Administration Console. The deprecation period will follow the
> >> guidelines
> >> > > > set in our terms of service. If you have any questions or concerns,
> >> > > please
> >> > > > contact us at ms-datastore-deprecat...@google.com.
>
> >> > > > Chris
>
> >> > > > Product Manager, Google App Engine
>
> >> > > > --
> >

[google-appengine] DeferredTask always gives NotSerialisable exception

2012-04-07 Thread Deepak Singh
Hi,

I am doing some database operation on GAE-JAVA using Objectify 3.0.1
through Deferedtask as follows,

 class TaskOp implements DeferredTask, Serializable {

@Override
public void run() {
try{
enq.setStatus(Constant.CANCELLED_ENQUIRY);
objectify.put(enq);
 List convList =
objectify.query(PackageConversationDTO.class).filter("leadId",
enq.getId()).list();
for(PackageConversationDTO convDto : convList) {
convDto.setStatus(Constant.CANCELLED_TRIP_PACKAGE_CONVERSATION);
objectify.put(convDto);
}
 List list =
objectify.query(HolidayInvoiceDTO.class).filter("tripId",
enq.getId()).list();
for(HolidayInvoiceDTO holiday : list) {
holiday.setStatus(Constant.INVOICE_GENERATED_THEN_TRIP_CANCELLED);
objectify.put(holiday);
}
}catch (Exception e) {
System.out
.println("CommonRpcServiceImpl.cancelTripEnquiry(...).TaskOp.run()
"+e.getMessage());
}
}

 }



   try{
 TaskOptions taskOpt = TaskOptions.Builder.withPayload(new TaskOp());
 Queue defQueue = QueueFactory.getDefaultQueue();
 defQueue.add(taskOpt);
 }catch (Exception e) {
 System.out.println("CommonRpcServiceImpl.cancelTripEnquiry()
"+e.getMessage());
 }

It always throws this exception

CommonRpcServiceImpl.cancelTripEnquiry() java.io.NotSerializableException:
com.google.gwt.user.server.rpc.impl.StandardSerializationPolicy

I make sure that all the object being used here are serializable.


Thanks in advance
Deepak Singh

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[google-appengine] SDK Problem - dev_appserver.datastore is unmodified since 25.03.2012

2012-04-07 Thread Kaan Soral
I guess my development efforts were concentrated on non-db stuff all these 
time so I am just realizing this now.

Whenever I reset a project, all of the new data is lost, I see that 
dev_appserver.datastore is not written.

This may be happening since I upgraded to 1.6.4 or it is probably unrelated 
since I didn't see anyone with this problem.

Any ideas?

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[google-appengine] Deferred, DeadLineException

2012-04-07 Thread Julio Heras Jiménez
###
Here the code:

class wpAnalysisProcess( webapp.RequestHandler ):
_user_email = None
_domain = None
_results = {}

def _query( self ):
_query  = dbmodels.dbPlugin.all()
_query.order( '__key__' )
return _query

def _plugin_request( self , _file ):
   pass

def _requests( self , _plugin ):
   pass

def _run( self , _user_email , _domain , _batch_size = 25 ):
if _domain:
self._user_email = _user_email
self._domain = _domain
memcache.add( hashlib.sha512( 'analysis: ' + _domain 
).hexdigest() , True )
self._continue( None , _batch_size )

def _continue( self , _start_key , _batch_size ):
_query = self._query()
if _start_key:
_query.filter( "__key__ >" , _start_key )
try:
for _counter , _plugin in enumerate( _query.fetch( limit = 
_batch_size ) ):
self._requests( _plugin )
if not _counter % _batch_size:
_start_key = _plugin.key()
deferred.defer( self._continue , _start_key , 
_batch_size )
if not _query.fetch( limit = _batch_size ):
self._finish()
except DeadlineExceededError:
deferred.defer( self._continue , _start_key , _batch_size)
return


##
#

Here the response error during the process:


: 
Traceback (most recent call last):
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/handler.py",
 line 43, in 
main()
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/handler.py",
 line 39, in main
run_wsgi_app(deferred.application)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/webapp/util.py",
 line 98, in run_wsgi_app
run_bare_wsgi_app(add_wsgi_middleware(application))
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/webapp/util.py",
 line 116, in run_bare_wsgi_app
result = application(env, _start_response)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/webapp/_webapp25.py",
 line 703, in __call__
handler.post(*groups)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 298, in post
self.run_from_request()
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 293, in run_from_request
run(self.request.body)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 135, in run
return func(*args, **kwds)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 178, in invoke_member
return getattr(obj, membername)(*args, **kwargs)
  File 
"/base/data/home/apps/s~85ab7352b6457419fcc7f6ed510ab0/1.358044484305627163/wpDeferred.py",
 line 116, in _continue
deferred.defer( self._continue , _start_key , _batch_size )
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 254, in defer
pickled = serialize(obj, *args, **kwargs)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 224, in serialize
curried = _curry_callable(obj, *args, **kwargs)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 198, in _curry_callable
return (invoke_member, (obj.im_self, obj.im_func.__name__) + args, kwargs)






I can not know the reason for the error, does anyone could help me?


Thanks

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[google-appengine] Deferred, exception DeadLineError

2012-04-07 Thread Julio Heras Jiménez


###
Here the code:

class wpAnalysisProcess( webapp.RequestHandler ):
_user_email = None
_domain = None
_results = {}

def _query( self ):
_query  = dbmodels.dbPlugin.all()
_query.order( '__key__' )
return _query

def _plugin_request( self , _file ):
   pass

def _requests( self , _plugin ):
   pass

def _run( self , _user_email , _domain , _batch_size = 25 ):
if _domain:
self._user_email = _user_email
self._domain = _domain
memcache.add( hashlib.sha512( 'analysis: ' + _domain 
).hexdigest() , True )
self._continue( None , _batch_size )

def _continue( self , _start_key , _batch_size ):
_query = self._query()
if _start_key:
_query.filter( "__key__ >" , _start_key )
try:
for _counter , _plugin in enumerate( _query.fetch( limit = 
_batch_size ) ):
self._requests( _plugin )
if not _counter % _batch_size:
_start_key = _plugin.key()
deferred.defer( self._continue , _start_key , 
_batch_size )
if not _query.fetch( limit = _batch_size ):
self._finish()
except DeadlineExceededError:
deferred.defer( self._continue , _start_key , _batch_size)
return


###

Here the response error during the process:


: 
Traceback (most recent call last):
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/handler.py",
 line 43, in 
main()
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/handler.py",
 line 39, in main
run_wsgi_app(deferred.application)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/webapp/util.py",
 line 98, in run_wsgi_app
run_bare_wsgi_app(add_wsgi_middleware(application))
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/webapp/util.py",
 line 116, in run_bare_wsgi_app
result = application(env, _start_response)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/webapp/_webapp25.py",
 line 703, in __call__
handler.post(*groups)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 298, in post
self.run_from_request()
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 293, in run_from_request
run(self.request.body)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 135, in run
return func(*args, **kwds)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 178, in invoke_member
return getattr(obj, membername)(*args, **kwargs)
  File 
"/base/data/home/apps/s~85ab7352b6457419fcc7f6ed510ab0/1.358044484305627163/wpDeferred.py",
 line 116, in _continue
deferred.defer( self._continue , _start_key , _batch_size )
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 254, in defer
pickled = serialize(obj, *args, **kwargs)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 224, in serialize
curried = _curry_callable(obj, *args, **kwargs)
  File 
"/base/python_runtime/python_lib/versions/1/google/appengine/ext/deferred/deferred.py",
 line 198, in _curry_callable
return (invoke_member, (obj.im_self, obj.im_func.__name__) + args, kwargs)






I can not know the reason for the error, does anyone could help me?

Thanks

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[google-appengine] Re: SSL certificate issue for appspot domain

2012-04-07 Thread willi

I've used it like that for several months now.
I'll try the workaround. Thanks.

On Apr 6, 11:18 pm, Barry Hunter  wrote:
> Are you sure it worked?
>
> I think this has long been an issue.
>
> Seehttp://stackoverflow.com/questions/2115611/wildcard-ssl-on-sub-subdomainhttp://stackoverflow.com/questions/3088022/is-it-possible-to-have-a-v...
>
> The certificate is issed for *.appspot.com not *.*.appspot.com
>
> In fact searching a bit further, Google provide a 
> workaround:http://groups.google.com/group/google-appengine/browse_thread/thread/...
>
>
>
>
>
>
>
> On Thu, Apr 5, 2012 at 3:43 AM, willi  wrote:
> > There's an issue regarding the SSL certificate and appspot domain for
> > version of an app, likehttps://version1.app-id.appspot.com. Seems
> > like Google updated the certificate, but not working for the sub
> > domain like version1.app-id.appspot.com.
>
> > This issue just started today. It worked perfectly a few hours ago.
>
> > --
> > You received this message because you are subscribed to the Google Groups 
> > "Google App Engine" group.
> > To post to this group, send email to google-appengine@googlegroups.com.
> > To unsubscribe from this group, send email to 
> > google-appengine+unsubscr...@googlegroups.com.
> > For more options, visit this group 
> > athttp://groups.google.com/group/google-appengine?hl=en.

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Re: [google-appengine] App down due to Quotas exceeded

2012-04-07 Thread Eric Ka Ka Ng
we got the same prb last week. after 3-4 days we get replies from google
helping to fix the issue. we lost business, customers, and repetition
during the down time.

yes, i'm sure that's an internal bug for them and many others face the
similar problem. this problem affects many apps, and many real users. I
wont expect these problems happen on a google platform which has passed the
'beta' stage, and we are paying real money to deploy serious applications
on it. Please, google, be serious to the business.

- eric


On 7 April 2012 04:03, doright  wrote:

> My app has been down for over 3 hours now.  Its a production app, with
> paying customers. At least it did have paying customers 3 hours ago...
>
> Okay, so I've exceeded my quotas, just increase my budgets right?  Wrong -
> it won't let me, saying:
> "A charge has been issued to the billing administrator. *(You will be
> able to make changes to your budget settings again once the outstanding
> payment is processed.)* "
>
> So I'm stuck, it won't let me make any changes even though I have a valid
> VISA card registered, ready and waiting.  There has never been a problem
> with the card, and its still valid.
>
> So, I send a mail to "Please contact us at
> appengine_updated_pric...@google.com
>  if
> you have questions or issues regarding billing.".  No answer for 3 hours
> and counting.  I raised an issue about it, still no answer.  Finally I'm
> posting here, having reached a final dead end.
>
> There are so many ironies here its almost funny.  I exceeded my quotas
> because I was experiencing lots of problems with high latencies and warmup
> requests taking too long.  Some of my customers had expressed concern that
> the system couldn't handle the load.
> Second irony is due to the high latencies experienced, some customers had
> started to question if Google was a "noddy" platform and couldn't scale.  I
> of course went to great lengths to discuss that I'd in fact chosen this
> platform due to its robustness and scalability.  And then its down for over
> 3 hours due to a billing bug.
>
>  I agree I should have anticipated the quotas actually being exceeded, but
> given that I missed that moment I would have hoped the situation would have
> been recoverable in less than 3 hours!  Beware ALL.
>
> If there is someone out there who can help, please tell me how I get the
> app running again ASAP.
>
> many thanks.
>
>  --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
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Re: [google-appengine] App down due to Quotas exceeded

2012-04-07 Thread Matthew Jaggard
I'm pretty sure I'm not the only one who's now considering whether going
live with an app on GAE is a bad idea.

On 7 April 2012 11:36, Kwame  wrote:

> I'm having the exact same problem now, only for me it's been 2 days, and
> still not able to edit my billing settings! Also I'm not able to edit my
> Application settings, so now my app has Max idle settings set to the
> maximum and Min Pending latency set to the minimum - both of these settings
> are now causing the app to spin up instances like a runaway train! My
> quoto is being used up in minutes and my bill keeps climbing. I've written
> to google via he link in billing settings, and I've posted on google groups
> and stack overflow. How does one get help? This is a production app with
> customers. This is absolutely no good. I feel very frustrated !!!
>
>
>
>
> On Friday, April 6, 2012 4:30:02 PM UTC-4, doright wrote:
>>
>> well, developments. Soon after I made this post (co-incidence ? I dunno)
>> my billing status changed and I was able to update my budget.  So am now
>> still waiting for it to take effect, which I know can take a while to
>> filter through to my actual app.  (Why?)
>>
>> This is a showstopper as far as I'm concerned.  Ridiculous when you
>> consider the complexity of the infrastructure involved that it comes down
>> to 2 simple things:
>> - time to process my payment (already registered, still valid credit card)
>> - someone from Google Support to at least communicate with me and say,
>> we're working on it..
>>
>> hmmm.
>>
>> On Fri, Apr 6, 2012 at 10:18 PM, Jeff Schnitzer wrote:
>>
>>> Something must be broken.  I've been sitting at "Activating Billing"
>>> state for over an hour.
>>>
>>> Jeff
>>>
>>> On Fri, Apr 6, 2012 at 4:15 PM, Stefano Ciccarelli
>>>  wrote:
>>> > I had billing settings locked for the same reason for 2 days.
>>> >
>>> > --
>>> > Stefano Ciccarelli
>>> > Sent with Sparrow
>>> >
>>> > On Friday 6 April 2012 at 22:03, doright wrote:
>>> >
>>> > My app has been down for over 3 hours now.  Its a production app, with
>>> > paying customers. At least it did have paying customers 3 hours ago...
>>> >
>>> > Okay, so I've exceeded my quotas, just increase my budgets right?
>>>  Wrong -
>>> > it won't let me, saying:
>>> > "A charge has been issued to the billing administrator. (You will be
>>> able to
>>> > make changes to your budget settings again once the outstanding
>>> payment is
>>> > processed.) "
>>> >
>>> > So I'm stuck, it won't let me make any changes even though I have a
>>> valid
>>> > VISA card registered, ready and waiting.  There has never been a
>>> problem
>>> > with the card, and its still valid.
>>> >
>>> > So, I send a mail to "Please contact us
>>> > at 
>>> > appengine_updated_pricing@**google.com
>>> >  if
>>> you have questions or issues
>>> > regarding billing.".  No answer for 3 hours and counting.  I raised an
>>> issue
>>> > about it, still no answer.  Finally I'm posting here, having reached a
>>> final
>>> > dead end.
>>> >
>>> > There are so many ironies here its almost funny.  I exceeded my quotas
>>> > because I was experiencing lots of problems with high latencies and
>>> warmup
>>> > requests taking too long.  Some of my customers had expressed concern
>>> that
>>> > the system couldn't handle the load.
>>> > Second irony is due to the high latencies experienced, some customers
>>> had
>>> > started to question if Google was a "noddy" platform and couldn't
>>> scale.  I
>>> > of course went to great lengths to discuss that I'd in fact chosen this
>>> > platform due to its robustness and scalability.  And then its down for
>>> over
>>> > 3 hours due to a billing bug.
>>> >
>>> >  I agree I should have anticipated the quotas actually being exceeded,
>>> but
>>> > given that I missed that moment I would have hoped the situation would
>>> have
>>> > been recoverable in less than 3 hours!  Beware ALL.
>>> >
>>> > If there is someone out there who can help, please tell me how I get
>>> the app
>>> > running again ASAP.
>>> >
>>> > many thanks.
>>> >
>>> > --
>>> > You received this message because you are subscribed to the Google
>>> Groups
>>> > "Google App Engine" group.
>>> > To view this discussion on the web visit
>>> > https://groups.google.com/d/**msg/google-appengine/-/q3sc-**jbv7PgJ
>>> .
>>> > To post to this group, send email to google-appengine@googlegroups.**
>>> com .
>>> > To unsubscribe from this group, send email to
>>> > google-appengine+unsubscribe@**googlegroups.com
>>> .
>>> > For more options, visit this group at
>>> > http://groups.google.com/**group/google-appengine?hl=en
>>> .
>>> >
>>> >
>>> > --
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>>> Groups
>>> > "Google App Engine" group.
>>> > To post to this group, send email to google-appengine@googlegroups.**
>>> com .
>>> > To unsubscribe from this group, se

[google-appengine] Re: Admin Settings: Number of Instances of my Application

2012-04-07 Thread Kwame
The slider is not working for me either. This is the only way provided to 
restrict the number of instances of the app. I'm wondering if there's a bug 
in te system now.



On Friday, April 6, 2012 7:51:44 AM UTC-4, Ijaja wrote:
>
> Hi, 
>
> is there a way to restrict the number of instances for my application 
> to really one?!! 
>
> Using the slider, to set maximum instances to 1 does not seem to work. 
> I understand, that this is obvious only intended to restrict the 
> amount i have to pay, 
> but google spends nevertheless more instances. I want really to 
> restrict it, because 
> my application uses caching, which may result in inconsistent data 
> views! 
>
>
> greets, ijaja

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Re: [google-appengine] App down due to Quotas exceeded

2012-04-07 Thread Kwame
I'm having the exact same problem now, only for me it's been 2 days, and 
still not able to edit my billing settings! Also I'm not able to edit my 
Application settings, so now my app has Max idle settings set to the 
maximum and Min Pending latency set to the minimum - both of these settings 
are now causing the app to spin up instances like a runaway train! My 
quoto is being used up in minutes and my bill keeps climbing. I've written 
to google via he link in billing settings, and I've posted on google groups 
and stack overflow. How does one get help? This is a production app with 
customers. This is absolutely no good. I feel very frustrated !!!




On Friday, April 6, 2012 4:30:02 PM UTC-4, doright wrote:
>
> well, developments. Soon after I made this post (co-incidence ? I dunno) 
> my billing status changed and I was able to update my budget.  So am now 
> still waiting for it to take effect, which I know can take a while to 
> filter through to my actual app.  (Why?)
>
> This is a showstopper as far as I'm concerned.  Ridiculous when you 
> consider the complexity of the infrastructure involved that it comes down 
> to 2 simple things:
> - time to process my payment (already registered, still valid credit card)
> - someone from Google Support to at least communicate with me and say, 
> we're working on it..
>
> hmmm.  
>
> On Fri, Apr 6, 2012 at 10:18 PM, Jeff Schnitzer wrote:
>
>> Something must be broken.  I've been sitting at "Activating Billing"
>> state for over an hour.
>>
>> Jeff
>>
>> On Fri, Apr 6, 2012 at 4:15 PM, Stefano Ciccarelli
>>  wrote:
>> > I had billing settings locked for the same reason for 2 days.
>> >
>> > --
>> > Stefano Ciccarelli
>> > Sent with Sparrow
>> >
>> > On Friday 6 April 2012 at 22:03, doright wrote:
>> >
>> > My app has been down for over 3 hours now.  Its a production app, with
>> > paying customers. At least it did have paying customers 3 hours ago...
>> >
>> > Okay, so I've exceeded my quotas, just increase my budgets right? 
>>  Wrong -
>> > it won't let me, saying:
>> > "A charge has been issued to the billing administrator. (You will be 
>> able to
>> > make changes to your budget settings again once the outstanding payment 
>> is
>> > processed.) "
>> >
>> > So I'm stuck, it won't let me make any changes even though I have a 
>> valid
>> > VISA card registered, ready and waiting.  There has never been a problem
>> > with the card, and its still valid.
>> >
>> > So, I send a mail to "Please contact us
>> > at appengine_updated_pric...@google.com if you have questions or issues
>> > regarding billing.".  No answer for 3 hours and counting.  I raised an 
>> issue
>> > about it, still no answer.  Finally I'm posting here, having reached a 
>> final
>> > dead end.
>> >
>> > There are so many ironies here its almost funny.  I exceeded my quotas
>> > because I was experiencing lots of problems with high latencies and 
>> warmup
>> > requests taking too long.  Some of my customers had expressed concern 
>> that
>> > the system couldn't handle the load.
>> > Second irony is due to the high latencies experienced, some customers 
>> had
>> > started to question if Google was a "noddy" platform and couldn't 
>> scale.  I
>> > of course went to great lengths to discuss that I'd in fact chosen this
>> > platform due to its robustness and scalability.  And then its down for 
>> over
>> > 3 hours due to a billing bug.
>> >
>> >  I agree I should have anticipated the quotas actually being exceeded, 
>> but
>> > given that I missed that moment I would have hoped the situation would 
>> have
>> > been recoverable in less than 3 hours!  Beware ALL.
>> >
>> > If there is someone out there who can help, please tell me how I get 
>> the app
>> > running again ASAP.
>> >
>> > many thanks.
>> >
>> > --
>> > You received this message because you are subscribed to the Google 
>> Groups
>> > "Google App Engine" group.
>> > To view this discussion on the web visit
>> > https://groups.google.com/d/msg/google-appengine/-/q3sc-jbv7PgJ.
>> > To post to this group, send email to google-appengine@googlegroups.com.
>> > To unsubscribe from this group, send email to
>> > google-appengine+unsubscr...@googlegroups.com.
>> > For more options, visit this group at
>> > http://groups.google.com/group/google-appengine?hl=en.
>> >
>> >
>> > --
>> > You received this message because you are subscribed to the Google 
>> Groups
>> > "Google App Engine" group.
>> > To post to this group, send email to google-appengine@googlegroups.com.
>> > To unsubscribe from this group, send email to
>> > google-appengine+unsubscr...@googlegroups.com.
>> > For more options, visit this group at
>> > http://groups.google.com/group/google-appengine?hl=en.
>>
>> --
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>> "Google App Engine" group.
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>> google-appengine+

[google-appengine] Unable to edit Application settings in gae python app

2012-04-07 Thread Kwame


2 days ago I started the process of migrating my python gae app to python27 
by creating a duplicate application in Application settings. Since then my 
original app's Application settings console is no longer allowing me make 
any changes to the Max idle instances or Min pending latency. Whenever I 
do, i get this cryptic error message:

*"Min Idle Instances should be less than or equal to Max Idle Instances."*

Now my app is like a runaway train!! I'm using up my billing quota 
in minutes to hours. How do I make it stop. Someone please help!

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[google-appengine] AppEngine + CloudSQL + Hibernate: @Transactional is forbidden

2012-04-07 Thread fabio.bozzo


Referring to question Spring Autowiring stopped working on 
GAE
 I 
ask:

*why doesn't AppEngine allow me to use @Transactional hibernate-jpa 
annotation?*

AOP (aspectj) configuration does not work, too.

It uses *javax.naming.NamingException* in some part I don't know, and 
javax.naming is blacklisted in GAE.

Any of you know a workaround?

I'm currently using "manual" programmatic transactions (via Spring 
Hibernate PlatformTransactionManager), but it's not very comfortable.

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Re: [google-appengine] Re: No reply from Google support concerning pricing

2012-04-07 Thread doright
I've just found this thread.

3 weeks after the OP the same email address still appears on the support 
page when you have billing questions:
appengine_updated_pric...@google.com

If you're not monitoring this address can't you at least remove this 
address from the page and tell us what to do there in case of problems? 
 Surely that would only take 5 minutes and save a whole lot of frustration.

many thanks.

On Thursday, March 29, 2012 4:08:08 PM UTC+2, Greg D'Alesandre wrote:
>
> Hi Alex,
>
> We have a number of people who respond in the group, but they don't 
> respond to every single message.  When there are outages we typically 
> respond in the group but those responses are often hard to find due to the 
> numerous other emails in the group (this is an issue we need to find a way 
> to resolve).  I had a relatively long post about this a little while ago, 
> the issue is that there are a lot of developers who are using a free 
> product and want immediate responses to every issue they see.  While we are 
> happy to help, responding to every message would mean we can't do anything 
> else.  We created Premier Accounts as a way for a business that wants a 
> guaranteed response to be able to get it by essentially paying a portion of 
> the cost of that person ($500/month).  I know that price is steep for some 
> independent developer and so we continue to have Googlers monitor and 
> respond in stackoverflow and the groups.
>
> I hope that helps,
>
> Greg
>
> On Thu, Mar 29, 2012 at 10:38 AM, Alexander Botov  > wrote:
>
>> Hi Greg, 
>>
>> If you allow me, I have a suggestion. Why don't you guys assign person 
>> from GAE team to respond regularly to this group? We need feedback at least 
>> of what's going on in case of a problem, ignorance is the worst feedback. 
>> After all it's all about people, not software. We need your attention, 
>> please +1 us! :)
>>
>> Best Regards,
>> --alex
>>
>> 28 март 2012, сряда 18:48:33 UTC+3, Greg D'Alesandre написа:
>>
>>> Hi Felix,
>>>
>>> That email address was intended for questions related to the transition 
>>> into the new pricing model and will be decommissioned soon.  As Jeff stated 
>>> (accurately), we don't staff any product support up to the point where they 
>>> can respond to every email from every customer, whether or not that is a 
>>> mistake can certainly be debated but that is in essence the Google policy. 
>>>  It is part of the reason we can offer so many free services.  This group 
>>> is a better place to get answers as other members will sometimes respond 
>>> and periodically (such as right now) Googlers will respond.  
>>>
>>> Now that we have answered the meta-question about the question, what was 
>>> the actual question?  Asking it here in the first place would likely have 
>>> saved you some time although I completely acknowledge we do not do a good 
>>> job of making that clear.
>>>
>>> Greg D'Alesandre
>>> Senior Product Manager, Google App Engine
>>>
>>> On Wed, Mar 28, 2012 at 4:41 PM, Felix E. Klee wrote:
>>>
 On Wed, Mar 28, 2012 at 5:37 PM, Jeff Schnitzer  
 wrote:
 > Presumably this is now something you can fix (for GAE, at least) with
 > a $500/mo Premier account.

 Why would I want to give 500 USD/month to a company that doesn't deliver
 what it promises?

 In fact I have paid for another "Google Premier" service: Apps. Support
 was terrible. Don't want the same experience again.

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>
>

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[google-appengine] Re: Google checkout must die

2012-04-07 Thread doright
+1 
https://groups.google.com/forum/?fromgroups#!topic/google-appengine/ug3wkV4-1cw

during my 4 hour production outage last night - during Easter Bank Holiday 
weekend, my clients busiest so far this year - I had plenty of time to 
think of analogies.

here's my favorite:
Google is the NASA of tech firms.  They sell space-travel to us mortals. 
 That's all good, space travel they can do.  Trouble is they employed the 
dumbest bouncer in the world to let people onto their high tech spacecraft.

me: "um, but I've been using your spaceships all year, and have been very 
happy. You have my credit card, and I have important clients here waiting. 
I've spent over a year telling them how good you are at Space travel, they 
are willing to pay, please let me continue to have access to the universes 
riches"
bouncer: "***  off I don't like your trainers"  (being an automated bouncer 
his actual words were "A charge has been issued to the billing 
administrator. *(You will be able to make changes to your budget settings 
again once the outstanding payment is processed.)* "

:(


On Friday, April 6, 2012 9:10:20 PM UTC+2, Jeff Schnitzer wrote:
>
> Seriously, this is ridiculous.
>
> We've been trying to enable billing on our sandbox/demo appid for the
> last two hours.  We have a customer waiting for a demo and we can't
> give it.
>
> Please, PLEASE do something about this abomination.  I love appengine,
> but the billing system is retarded.  It makes the Phone Company look
> high tech.
>
> Every time we enable billing, it says "ok" and status goes to
> Activating Billing.  After some random amount of time it goes back to
> Free mode with no error messages.  Trying toenable it again emails
> a nastygram: Comments from Google Services: "This inactive
> subscription has been canceled" ...and goes back to Activating
> Billing.  Round and round we go.
>
> Appid is voosttest.  Yes we've filed a request at the billing form.
>
> Put this in context.  I can walk up to a janky ATM in Guatemala, put
> in a card, and get money out of it immediately.  I can whip out a
> credit card in nearly any store in the world, buy thousands of dollars
> of merchandise, and walk out with it.  And yet the most technically
> sophisticated corporation in the world needs 30+ minutes to process a
> simple sale - when it works at all?  I struggle to imagine what could
> make this so complicated.
>
> Jeff
>
>

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Re: [google-appengine] Billing Issue, Who can I contact with appengine support?

2012-04-07 Thread doright
Yes, there seem to be massive issues with Billing for the lat few days (at 
least).  It cost me 4 hours of downtime for a production app already.

I emailed the address the recommended on the billing page, and raised in 
issue, but heard nothing about this. 
https://groups.google.com/forum/?fromgroups#!topic/google-appengine/ug3wkV4-1cw

very disappointing.


On Wednesday, April 4, 2012 6:56:11 AM UTC+2, Amy Unruh wrote:
>
> hi,
>
> You can fill out this form if you're having billing issues: 
>   
> http://code.google.com/support/bin/request.py?contact_type=AppEngineBillingSupport
>
> On Wed, Apr 4, 2012 at 12:54 AM, Julio Heras Jiménez  > wrote:
>
>> A few days ago I activated the billing for my app, but I wanted to 
>> increase the fee and canceled the pedido.Ahora took me several days to 
>> make changes to the message always (Billing Status: Activating Billing) and 
>> do not know where to turn, I sent emails to the address listed on the 
>> panel but I get no response. Could anyone help me? 
>>
>> -- 
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>> https://groups.google.com/d/msg/google-appengine/-/jaPgW0zvJc0J.
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>> http://groups.google.com/group/google-appengine?hl=en.
>>
>
>

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