[google-appengine] Re: GAE BILLING IS SERIOUSLY MESSED UP

[Rae Wang]

Thank you for bringing these issues to our attention. We are seeing a 
number of payment failures on GAE accounts recently and are actively 
investigating issues on our side. Sorry about the inconvenience it has 
caused you. We are working on resolving the issues. 


On Friday, August 16, 2013 12:55:57 PM UTC-7, Ken Bowen wrote:
>
> I also got 
> "couldn't process a payment with your Visa…...for $0.02 on Aug 4, 
> 2013".   
>
> It's a Citicard that has been on the GAE account for many months (and the 
> card has be in continual use for over 10 years).  I only got the email 
> yesterday (8/15).  I called Citibank.  They checked and stated that the 
> charge was presented on Aug 3, and that it was approved, and there were no 
> presentations or transactions showing on the 4th. 
>
> I managed to fix it by going to Billing > Billing Settings, and clicking 
> the Edit next to the Primary (and only form of payment), then clicking OK, 
> and then clicking "Activate this …" (or whatever it actually said.)  In 
> 5-10 minutes, the Billing Settings and Billing Status pages looked correct, 
> and I was able to make a manual payment (for 0.03) which showed on Billing 
> Transactions. 
>
> So I got over it.  But this is NOT that way an organization which claims 
> to be world-class should treat it's customers. 
>
> I can't prove it, but I believe that my setup for running our GAE app off 
> a custom domain was broken by this.  But I'll post that separately. 
>
> --Ken

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Re: [google-appengine] Can't access Google Drive libraries in GAE in Java in Eclipse -- classpath or war problem?

[Vinny P]

On Fri, Aug 16, 2013 at 2:49 PM, Bob Flavin  wrote:

> I get the NoClassDefFoundError.  GoogleClientSecrets (just a convenient,
> arbitrary class to test on) is in *
> com.google.api.client.googleapis.auth.oauth2* in C:\app\gDrive\libs\*
> google-api-client-1.16.0-rc.jar* on my system.  It appears in the
> 'Referenced Libraries for the project.  Its in the Java Build Path as an
> external jar, (The jar is 'check' marked in the Order and Export tab of
> Eclipse Java Build Path dialog -- I think that means include this jar in
> the WAR file for the server.
>
>

 Try the following:

1. Remove the API Client JAR from your application.
2. Copy the API client JAR from your hard drive to the /WAR/WEB-INF/lib/
directory within your Eclipse project.
3. When the prompt comes up, choose the option to copy the library, not to
link to it.
4. After the JAR is copied over, right click it and select Add To Build Path

Rebuild your project and run it in the dev appserver.


-
-Vinny P
Technology & Media Advisor
Chicago, IL

App Engine Code Samples: http://www.learntogoogleit.com

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Re: [google-appengine] Noob question ImportError: No module named django.utils

[Vinny P]

 On Thu, Aug 15, 2013 at 3:40 PM, Mauricio Leonardo wrote:

> Ok I know that the problem is in main.py
> this line
> from django.utils import simplejson as json
> I get this error:
> from django.utils import json as simplejson
>
> ImportError: No module named django.utils
>
> Can anyone help ?!
>


Did you import the django libraries in your app.yaml file? It should
contain something similar to this:

*libraries:
- name: django
  version: "version-number"*

If not, see this page:
https://developers.google.com/appengine/docs/python/tools/libraries27  (scroll
down to the section *Django Notes*).

-
-Vinny P
Technology & Media Advisor
Chicago, IL

App Engine Code Samples: http://www.learntogoogleit.com

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Re: [google-appengine] I ran "git push appengine master" and got "remote: Error deploying"

[Brad Abrams]

Sorry about that...   known issue on our side, we have a fix that should
roll out next week.  In the meantime, can you make a small change and
retry?

..brad


On Thu, Aug 15, 2013 at 7:02 PM, Šime Vidas  wrote:

> See screenshot in attachment.
>
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[google-appengine] can not enable Cloud SQL or other APIs on a project (missing API number)

[Distal Twitch]

I have several GAE apps that are behaving differently.  Some of them do not 
have API access enabled, but I do not see any settings to enable it.


>From the Google APIs console certain apps do not appear in the list of 
available apps
https://code.google.com/apis/console/b/0/#project:


Also, in the settings admin panel for each app
(https://appengine.google.com/settings?&app_id)
the same apps do not have a Google API Console Project Number


How can enable API access for all my apps?

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Re: [google-appengine] SDK running reeeeeallly slow

[Ben Komalo]

There's an issue opened for the file watcher if you want to star this:

https://code.google.com/p/googleappengine/issues/detail?id=9300

Our team also suffers from this, as most of us work on OS X.


On Fri, Aug 16, 2013 at 12:26 PM, Jacob Taylor wrote:

> One issue that I ran into was the way the system monitors for file
> changes. It does not respect the ignore list from app.yaml, it watches for
> each instance of the front ends and/or back ends, and it restarts all
> servers on any change.
>
> Our system has at least two watchers checking ~10,000 files per second
> each. Servers are bounced when we do something like 'git status', 'git
> push', ...
>
> This was using a ton of CPU and slowing down our dev servers.
>
> I modified the "watcher" file to ignore some common directory names (.git,
> .svn, ...) and log when it is bouncing the server. Attached is the modified
> file, use at will. Would appreciate any enhancements sent back. To use this
> file, copy it over the dev app server's file. You have to replace on each
> SDK upgrade. On mac, this can be done with:
> cp mtime_file_watcher.py
> /Applications/GoogleAppEngineLauncher.app/Contents/Resources/GoogleAppEngine-default.bundle/Contents/Resources/google_appengine/google/appengine/tools/devappserver2
>
> Jacob
>
>
> On Fri, Aug 16, 2013 at 9:01 AM, PK  wrote:
>
>> Hi Mike,
>>
>>  I have noticed that too. The CPU shows 25% even when the server is
>> idle. It is not as bad as it was at the time they introduced the log server
>> APIs but it is worse than what used to be.
>>
>> As another data point, I sporadically keep track of the time it takes to
>> run a suite of end-to-end tests for my app and the time has increased 75%
>> since 1.7.0. I have definitely not added so many new test cases, hardware
>> is the same etc.:
>>
>>
>> Date:   Wed Aug 7 15:40:54 2013 -0700
>> Linux ro2 2.6.32-33-server
>> Python 2.7.5
>> GAE release: "1.8.2"
>>
>> real*26m49.428s*
>> user12m47.280s
>> sys 3m29.460s
>>
>>  Date:   Thu May 9 13:37:31 2013 -0700
>> real*23m34.431s*
>> user10m12.420s
>> sys 2m18.190s
>> Linux ro2 2.6.32-33-server
>> Python 2.7.3
>>  GAE release: "1.8.0"
>>
>> Date:   Wed Jul 25 21:29:57 2012 -0700
>> Python 2.7.2
>> GAE release: "1.7.0"
>> real*16m8.724s*
>> user8m21.050s
>> sys 1m45.360s
>>
>> PK
>> http://www.gae123.com
>>
>> On August 16, 2013 at 8:08:47 AM, Mike Knapp (m...@shoesofprey.com)
>> wrote:
>>
>> Has anyone else noticed the SDK consuming a lot of system resources
>> recently? My computer is grinding to a halt, with the local dev server
>> taking 60% of the CPU even when it's just sitting idle. It's painful to use.
>>
>> This seems to be a recent issue after upgrading. I'm on a Mac.
>>
>> Mike
>>
>>  --
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>
>
>
> --
> Jacob Taylor
>  CTO, Kahuna
> (650) 302-1864
> www.useKahuna.com 
> http://www.linkedin.com/in/thejacobtaylor
>
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[google-appengine] Re: Deploy issue: "Will check again in 60 seconds."

[ijaeckel]

We have the same issue on six of our GAE/J applications. I already created 
a support ticket with Google on the issue (03384223).

Thanks,
Ingo

On Friday, August 16, 2013 4:09:15 PM UTC-4, emerix wrote:
>
> So after waiting long enough, I get "Unable to update app: Version not 
> ready."
>
> On Friday, August 16, 2013 2:54:22 PM UTC-5, emerix wrote:
>>
>> I'm currently trying to deploy my app and it seems to be stuck on "Will 
>> check again in 60 seconds.".
>> From the console, the app version seems to be up-to-date but the logs 
>> suggest all instances are not up-to-date.
>> Does anybody have this issue right now?
>>
>

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[google-appengine] RE: GAE BILLING IS SERIOUSLY MESSED UP

[Ken Bowen]

I also got 
"couldn't process a payment with your Visa…...for $0.02 on Aug 4, 
2013".  

It's a Citicard that has been on the GAE account for many months (and the card 
has be in continual use for over 10 years).  I only got the email yesterday 
(8/15).  I called Citibank.  They checked and stated that the charge was 
presented on Aug 3, and that it was approved, and there were no presentations 
or transactions showing on the 4th.

I managed to fix it by going to Billing > Billing Settings, and clicking the 
Edit next to the Primary (and only form of payment), then clicking OK, and then 
clicking "Activate this …" (or whatever it actually said.)  In 5-10 minutes, 
the Billing Settings and Billing Status pages looked correct, and I was able to 
make a manual payment (for 0.03) which showed on Billing Transactions.

So I got over it.  But this is NOT that way an organization which claims to be 
world-class should treat it's customers.

I can't prove it, but I believe that my setup for running our GAE app off a 
custom domain was broken by this.  But I'll post that separately.

--Ken

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[google-appengine] Can't access Google Drive libraries in GAE in Java in Eclipse -- classpath or war problem?

[Bob Flavin]

I get *NoClassDefFoundError* when trying to use a class like 
com/google/api/client/googleapis/auth/oauth2/GoogleClientSecrets.  I'm 
trying to use the Java  Google Drive library in my GAE servlet.I tested 
the code in a standalone java app and with works.  The java code compiles 
without complaint in Eclipse  But when I try to run the servlet in the 
'localhost' server in Eclipse, I get the NoClassDefFoundError.  
GoogleClientSecrets (just a convenient, arbitrary class to test on) is in *
com.google.api.client.googleapis.auth.oauth2* in C:\app\gDrive\libs\*
google-api-client-1.16.0-rc.jar* on my system.  It appears in the 
'Referenced Libraries for the project.  Its in the Java Build Path as an 
external jar, (The jar is 'check' marked in the Order and Export tab of 
Eclipse Java Build Path dialog -- I think that means include this jar in 
the WAR file for the server.

The fact that Eclipse doesn't see an error when I refer to 
GoogleClientSecrets means to me that the Build Path has the class in it.  
There must be something I don't understand about the class loader 
environment for the 'localhost' 'server', or for the class loader for the 
servlet -- that is not finding the google-api-client-1.16.0-rc.jar.  (The 
server starts fine, but when the servlet loads (when the first HTTP request 
is handled) I get the NoClassDefFoundError.

*Are there any restrictions about classes or jars that GAE loads?  Is there 
something different about the way the server/servlet class loader works?*

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Re: [google-appengine] IMAP using OAuth2 on App Engine

[Charlie Fineman]

Yep... it's a bug; the fix is slated for the upcoming release.

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[google-appengine] Re: allocated id error

[joe]

Hi,
Did you ever have any luck finding out more information about this?

I'm experiencing the same problem on runtime: python27, datastore: HRD. I 
don't allocate_ids and only save the objects using ndb.put_multi_aysnc 
inside a transaction. One other thing to note is the object in question 
always has a parent set.

The "InternalError: the id allocated for a new entity was already in use, 
please try again" exception occurs sporadically and seems to have no 
repeatable cause. It is concerning.

Thanks!

On Sunday, April 7, 2013 9:25:40 PM UTC-4, Koji Matsui wrote:
>
> Hi, team.
>
> My application was running fine for years.
> But from 2013/3/30, I got a Internal error, "the id allocated for a new 
> entity was already in use, please try again".
> Initially this error did't always happen, but now all put()s to one kind 
> return this error.
>
> The details are as follow:
> 1. This error happens to one kind(Operation kind in my application)
> 2. Sometimes I set numeric id by using allocate_ids() when needed.
>  Of course I don't do it without using allocate_ids().
> 3. This error happens to both put(), with or without setting id.
>  This means that I got error even when I simply created and put entity.
>
> I've checked data for a week, I found that some data of this kind are 
> missing.
> Of course I didn't delete them.
> (I don't know whether this missing data are relevant to this error or not,
> but I think my application is not normal, so I describe all information 
> that I can get.)
>
> For a week, I've checked my code, but I couldn't find my bug.
> And I don't understand why this error happens.
>
> Would you please check my application?
>
> appid: nakasake-dev
> runtime: python27
> datastore: HRD
>
> thanks in advance.
>

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[google-appengine] Can't deploy application

[Nikolai Kislitsin]

Can't deploy application, ID - go-forward. It worked correctly, but today i 
get error last 3hrs. I use other ID with my project and don't get error. I 
use free account, but see, that all quotas are available. 

I get next exception:
Unable to update:
com.google.appengine.tools.admin.HttpIoException: Error posting to URL: 
https://appengine.google.com/api/appversion/deploy?app_id=go-forward&version=1&;
503 Service Unavailable

Try Again (503)
An unexpected failure has occurred. Please try again.

at 
com.google.appengine.tools.admin.AbstractServerConnection.send1(AbstractServerConnection.java:293)
at 
com.google.appengine.tools.admin.AbstractServerConnection.send(AbstractServerConnection.java:253)
at 
com.google.appengine.tools.admin.AbstractServerConnection.post(AbstractServerConnection.java:232)
at 
com.google.appengine.tools.admin.AppVersionUpload.send(AppVersionUpload.java:810)
at 
com.google.appengine.tools.admin.AppVersionUpload.deploy(AppVersionUpload.java:711)
at 
com.google.appengine.tools.admin.AppVersionUpload.commit(AppVersionUpload.java:658)
at 
com.google.appengine.tools.admin.AppVersionUpload.doUpload(AppVersionUpload.java:154)
at 
com.google.appengine.tools.admin.AppAdminImpl.doUpdate(AppAdminImpl.java:386)
at 
com.google.appengine.tools.admin.AppAdminImpl.update(AppAdminImpl.java:55)
at 
com.google.appengine.eclipse.core.proxy.AppEngineBridgeImpl.deploy(AppEngineBridgeImpl.java:433)
at 
com.google.appengine.eclipse.core.deploy.DeployProjectJob.runInWorkspace(DeployProjectJob.java:150)
at 
org.eclipse.core.internal.resources.InternalWorkspaceJob.run(InternalWorkspaceJob.java:38)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:53)

Any ideas?

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[google-appengine] Deploy with java getting 503 error

[andre . kradolfer]

We are deploying a java apps using both JDK 1.6 and 1.7 with GAE versions 
1.8.1 and 1.8 3 and we are seeing this issue when deploying:

com.google.appengine.tools.admin.HttpIoException: Error posting to URL: 
https://appengine.google.com/api/appversion/deploy?app_id=mokimdm&version=jenkins-dev1&;

503 Service Unavailable

Try Again (503)

An unexpected failure has occurred. Please try again.

Unable to update app: Error posting to URL: 
https://appengine.google.com/api/appversion/deploy?app_id=mokimdm&version=jenkins-dev1&;

503 Service Unavailable

Try Again (503)

An unexpected failure has occurred. Please try again.


Anybody else seeing this with their java apps? It is happening to all of 
our apps. 

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[google-appengine] Deploying is not working today (Java/GAE)

[Abdulla Abdurakhmanov]

Hello everybody!
Deployment is not working for me today. Are there any known issues?
As I see (https://code.google.com/status/appengine) system status is ok.
Tried for 2 apps (one of app I've just created from scratch and tried to 
deploy).

Preparing to deploy:
Created staging directory at: '/tmp/appcfg2876709655061916482.tmp'
Scanning for jsp files.
Scanning files on local disk.
Initiating update.
Cloning 2 static files.
Cloning 22 application files.

Deploying:
Uploading 6 files.
Uploaded 1 files.
Uploaded 2 files.
Uploaded 3 files.
Uploaded 4 files.
Uploaded 5 files.
Uploaded 6 files.
Initializing precompilation...
Precompiling... 1 file(s) left.
Sending batch containing 5 file(s) totaling 6KB.
Sending batch containing 1 blob(s) totaling 1KB.
Deploying new version.
Rolling back the update.
com.google.appengine.tools.admin.HttpIoException: Error posting to URL: 
https://appengine.google.com/api/appversion/deploy?app_id=abdmob-test2&version=4&;
503 Service Unavailable

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Re: [google-appengine] URGENT - URGENT: ValueError: Could not determine directory that contains both, this file and lib/ipaddr.

[Vinny P]

On Fri, Aug 16, 2013 at 6:19 AM, Google-app-engine-user <
shamun.t...@gmail.com> wrote:

> This ISSUE is nailing me down to hell. Please can someone kindly check how to 
> solve this? Its often happening. Cant find head nor tail of this. 2/3 weeks 
> works and then completely stop working unless i change the whole Goolge App 
> Engine and my apprtc.
>
> [root@ip-10-59-143-73 tmp]#/opt/python2.7/bin/python2.7 
> /var/tmp/google_appengine/dev_appserver.py --host 0.0.0.0 /var/tmp/apprtc
> Traceback (most recent call last):
>   File "/var/tmp/google_appengine/dev_appserver.py", line 73, in 
> _DIR_PATH = _get_dir_path(os.path.join('lib', 'ipaddr'))
>   File "/var/tmp/google_appengine/dev_appserver.py", line 63, in _get_dir_path
> 'file and %s.' % sibling)
> ValueError: Could not determine directory that contains both, this file and 
> lib/ipaddr.
> ^C
>
>
> It has been running 3 weeks and last night its auto matically not working and 
> when-ever restarting the process, its throwing this above error
>
>
>


This error occurs because the SDK can't figure out the appropriate
canonical path.

Did you recently upgrade or reinstall Python or a subpackage? Any
application changes or major/minor version bumps? In particular, do you
have different versions of an application, the Python runtime, the Google
SDK, and/or any libraries installed?


-
-Vinny P
Technology & Media Advisor
Chicago, IL

App Engine Code Samples: http://www.learntogoogleit.com

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Re: [google-appengine] Custom Search Ads

[Vinny P]

On Thu, Aug 15, 2013 at 4:50 PM, Manjinder Gill <
manjinder.s.g...@googlemail.com> wrote:

> Can someone assist me with Custom Search Ads? - https://developers.google.
> com/custom-search-ads/request-permission
>


This is not the Ads support mailing list. This mailing list hosts
discussions on the App Engine mailing list.


On Thu, Aug 15, 2013 at 4:50 PM, Manjinder Gill <
manjinder.s.g...@googlemail.com> wrote:

> ...have only recently opened an Adsense account.
>


If you need support for your account, I recommend posting in this Google
forum: https://productforums.google.com/forum/#!categories/adsense

-
-Vinny P
Technology & Media Advisor
Chicago, IL

App Engine Code Samples: http://www.learntogoogleit.com

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Re: [google-appengine] Re: retrieve old logs from GAE

[Vinny P]

On Fri, Aug 16, 2013 at 7:58 PM, Eric Ka Ka Ng  wrote:

> Yes. But does it mean I can immediately get the logs 2 months ago?
>


If they're not currently in the App Engine logs page, no you cannot get
past deleted logs.


-
-Vinny P
Technology & Media Advisor
Chicago, IL

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Re: [google-appengine] Accessing to non-default version apps get many 500 Errors

[timh]

Remember not default versions won't be receiving warmup requests.
Combine that with doing work, and you may well get errors and slow response.

On Saturday, August 17, 2013 8:28:48 AM UTC+8, husayt wrote:
>
> We have the same issue on non-default version. GAE Status page also shows 
> elevated delays. We had the same couple of days ago.
>
>
>
> On Saturday, 17 August 2013 00:28:02 UTC+1, Vinny P wrote:
>>
>> On Thu, Aug 15, 2013 at 11:26 AM, 亀山誠 wrote:
>>
>>> We are in trouble getting many 500 errors.
>>> Only our default version app seems to be fine.
>>> But our non-default version apps get many 500 errors.
>>> I found most of errors logged nothing on "Logs" menu of Admin Console.
>>>
>>  
>>  
>> Can you post a screenshot of your logs? Does it say something similar to 
>> "encountered error 121/202"?
>>   
>> -
>> -Vinny P
>> Technology & Media Advisor
>> Chicago, IL
>>
>> App Engine Code Samples: http://www.learntogoogleit.com
>>  
>>

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Re: [google-appengine] Re: retrieve old logs from GAE

[Eric Ka Ka Ng]

Hi Jason,

Yes. But does it mean I can immediately get the logs 2 months ago?

- eric


On 17 August 2013 03:41, Jason Collins  wrote:

> Can't you just increase your log storage allocation on Application
> Settings (see: "Logs Retention")?
> j
>
>
> On Friday, 16 August 2013 10:33:08 UTC-6, Eric Ka Ka Ng wrote:
>>
>> Hi,
>>
>> my app has default log setting with 1GB storage, which spanning like
>> around 23 days.
>>
>> for some special cases, i want to retrieve logs older than 23 days, like
>> around 2 months ago.
>>
>> do anyone know, is there any methods I can do this? any channels to reach
>> google if would like to have this special request? coz that's quite
>> important to us. appreciate for any ideas or experiences. thx!
>>
>> - eric
>>
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Re: [google-appengine] Accessing to non-default version apps get many 500 Errors

[husayt]

We have the same issue on non-default version. GAE Status page also shows 
elevated delays. We had the same couple of days ago.



On Saturday, 17 August 2013 00:28:02 UTC+1, Vinny P wrote:
>
> On Thu, Aug 15, 2013 at 11:26 AM, 亀山誠 
> 
> > wrote:
>
>> We are in trouble getting many 500 errors.
>> Only our default version app seems to be fine.
>> But our non-default version apps get many 500 errors.
>> I found most of errors logged nothing on "Logs" menu of Admin Console.
>>
>  
>  
> Can you post a screenshot of your logs? Does it say something similar to 
> "encountered error 121/202"?
>   
> -
> -Vinny P
> Technology & Media Advisor
> Chicago, IL
>
> App Engine Code Samples: http://www.learntogoogleit.com
>  
>

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Re: [google-appengine] Accessing to non-default version apps get many 500 Errors

[Vinny P]

On Thu, Aug 15, 2013 at 11:26 AM, 亀山誠  wrote:

> We are in trouble getting many 500 errors.
> Only our default version app seems to be fine.
> But our non-default version apps get many 500 errors.
> I found most of errors logged nothing on "Logs" menu of Admin Console.
>


Can you post a screenshot of your logs? Does it say something similar to
"encountered error 121/202"?

-
-Vinny P
Technology & Media Advisor
Chicago, IL

App Engine Code Samples: http://www.learntogoogleit.com

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[google-appengine] Re: Billing issues, whom do I contact?

[Bryce Cutt]

I used the form and got a reply stating that they are aware and looking 
into it.

I was able to push through manual payments (using the same payment method 
that failed) and the reply from the form confirmed that those had gone 
through.

- Bryce


On Thursday, August 15, 2013 4:35:28 PM UTC-7, PK wrote:
>
> Following on an e-mail about a failed attempt to bill my app, I just tried 
> to change something in my billing settings credit card account and I am 
> hitting issues. There is not contact number, e-mail etc. to contact and 
> figure out what is going on. Am I supposed to open a production ticket for 
> this?
>
> Thanks,
> PK
> http://www.gae123.com
>

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Re: [google-appengine] Best Practices for Continuous Deployment on AppEngine

[Jacob Taylor]

Partial copy of appcfg.py's outputlast line is what you want
appcfg.py set_default_version .

JacobAirOne:tapnexus jacob$ appcfg.py
Usage: appcfg.py [options] 

Action must be one of:
  backends: Perform a backend action.
  backends configure: Reconfigure a backend without stopping it.
  backends delete: Delete a backend.
  backends list: List all backends configured for the app.
  backends rollback: Roll back an update of a backend.
  backends start: Start a backend.
  backends stop: Stop a backend.
  backends update: Update one or more backends.
  create_bulkloader_config: Create a bulkloader.yaml from a running
application.
  cron_info: Display information about cron jobs.
  download_app: Download a previously-uploaded app.
  download_data: Download entities from datastore.
  help: Print help for a specific action.
  list_versions: List all uploaded versions for an app.
  request_logs: Write request logs in Apache common log format.
  resource_limits_info: Get the resource limits.
  rollback: Rollback an in-progress update.
  set_default_version: Set the default (serving) version.


On Mon, Aug 12, 2013 at 1:11 PM, Renzo Nuccitelli  wrote:

>  Could you show de documentation about setting de default version from cmd
> line? I've searched for it but could not find.
>
>  Thanks,
>  Renzo
>
>
> On Sunday, August 11, 2013 9:39:10 AM UTC-3, gops wrote:
>
>> You can set default from command line.
>> On Aug 10, 2013 10:38 PM, "Jeff Schnitzer"  wrote:
>>
>>> We do zero-downtime rolling deployments. Our solution is to deploy to a
>>> new version each time (identified by a timestamp), warm up the version, and
>>> then switch. If you have a high-traffic app you may need to use something
>>> like 'ab' to flood the new version and spin up enough instances.
>>>
>>> Here's our ant script: 
>>> https://gist.github.com/**stickfigure/6201192
>>>
>>> Unfortunately there's no API to delete old versions, so every couple
>>> deploys we have to go into the GAE admin UI and delete several versions by
>>> hand.
>>>
>>> We're in the process of mavenizing this app so this is all going to
>>> change again of course...
>>>
>>> Jeff
>>>
>>>
>>> On Fri, Aug 9, 2013 at 4:44 PM, Nick  wrote:
>>>
 We do continuous deployment as well, although not 30 a day.
 I can't quite remember when there started being issues with 500s being
 served when deploying an app, but it wasn't always the case. Appengine used
 to just handle deploying newer code to the same version and start up new
 instances, shutting down old ones naturally.

 We basically have two versions, one set to default, and another used
 for smoke test and to host while we're deploying. We upload new code to the
 smoke testing environment, smoke test, then switch it to default. Then we
 deploy to the other version and flip it back to default.

 Occasionally the behaviour doing this changes (for a while the old
 instances on the old version didn't shutdown, and had to be done manually),
 but that's the nature of appengine.

 Issue to star if you're interested (this affects everyone, any
 deployment will currently cause downtime to consumers for a small window -
 2 seconds to a couple of minutes, there will be no indication of this in
 your logs at all):
 http://code.google.com/p/**googleappengine/issues/detail?**
 id=7874&q=Deploy&colspec=ID%**20Type%20Component%20Status%**
 20Stars%20Summary%20Language%**20Priority%20Owner%20Log

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[google-appengine] Re: Billing issues, whom do I contact?

[storefrontpro]

+1 Brick Wall

On Friday, August 16, 2013 6:11:45 AM UTC-7, Ian Marshall wrote:
>
> I too have started to suffer from this issue starting from this month.
>
> Thank you for the link to the magic form. I have submitted the form for 
> action (hopefully) by Google.
>
> I too have re-enabled the payment card in Billing Settings. I then "made" 
> a manual payment for the original, declined amount.
>
> Here's hoping that this works since I do not want our account to be 
> deactivated (but I have only 18 days to fix this, even if it's not our 
> fault nor our doing).
>
>
> On Friday, 16 August 2013 10:00:51 UTC+1, notreadbyhumans wrote:
>>
>> You can submit a request here:
>>
>>
>> https://support.google.com/code/bin/request.py?contact_type=cloud_platform_billing
>>
>> I believe the 'Order ID' is at the bottom of the email.
>>
>> I've had emails today for both my work applications, and for those that I 
>> run privately, which are run under separate Google accounts and different 
>> banks, etc, so there is clearly a general issue here.
>>
>> As to Google's unresponsiveness, they would argue that you should upgrade 
>> to one of the support packages; my response to that is: just as the App 
>> Engine service is metered, so should the rest of the service i.e. at the 
>> Bronze tier you should be able to pay per ticket:
>>
>> https://cloud.google.com/support/packages
>>
>>
>>
>>  
>>
>> On Friday, August 16, 2013 9:10:10 AM UTC+1, troberti wrote:
>>>
>>> I also received two emails for failed billing of two of my applications. 
>>> So I contacted my bank and they said no transactions have been attempted at 
>>> all.
>>>
>>> So I just reenabled the credit card in Billing Settings, but I have no 
>>> idea if it now actually works again..
>>>
>>> On Friday, August 16, 2013 1:35:28 AM UTC+2, PK wrote:

 Following on an e-mail about a failed attempt to bill my app, I just 
 tried to change something in my billing settings credit card account and I 
 am hitting issues. There is not contact number, e-mail etc. to contact and 
 figure out what is going on. Am I supposed to open a production ticket for 
 this?

 Thanks,
 PK
 http://www.gae123.com

>>>

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Re: [google-appengine] Task target -> specific Module

[Aleksei Rovenski]

I tested queue with target parameter directing to non default module. 
Unfortunately I tested it on production as it seemed to work. 
I routed certain messages and after about a day when checking stats I found 
out that about 1/4 of the messages were lost. 
Removing the target from the queue and handling the messages by the default 
module fixed this back to normal.
I don't know whats wrong, but there is something wrong definitely...

четверг, 15 августа 2013 г., 22:21:21 UTC+3 пользователь Alexis написал:
>
> It works for me.
>
> The "target" parameter of a cron job definition currently will go to the 
> default version of the specified module or the specified version of the 
> default module.
> If you both have a URL for the Cron job that points to an specific module 
> and a "target" parameter that points differently, the URL forwarding rule 
> via dispatch.yaml will prevail here.
>
> There is currently no way to target a specific version on a non-default 
> module using cron.yaml or dispatch.yaml.
> But that may work programmatically (when you enqueue the task you can also 
> specify a target, and maybe "version.module" works)
>
> 

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[google-appengine] Re: Deploy issue: "Will check again in 60 seconds."

[emerix]

So after waiting long enough, I get "Unable to update app: Version not 
ready."

On Friday, August 16, 2013 2:54:22 PM UTC-5, emerix wrote:
>
> I'm currently trying to deploy my app and it seems to be stuck on "Will 
> check again in 60 seconds.".
> From the console, the app version seems to be up-to-date but the logs 
> suggest all instances are not up-to-date.
> Does anybody have this issue right now?
>

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[google-appengine] Deploy issue: "Will check again in 60 seconds."

[emerix]

I'm currently trying to deploy my app and it seems to be stuck on "Will 
check again in 60 seconds.".
>From the console, the app version seems to be up-to-date but the logs 
suggest all instances are not up-to-date.
Does anybody have this issue right now?

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[google-appengine] Re: retrieve old logs from GAE

[Jason Collins]

Can't you just increase your log storage allocation on Application Settings 
(see: "Logs Retention")?
j

On Friday, 16 August 2013 10:33:08 UTC-6, Eric Ka Ka Ng wrote:
>
> Hi,
>
> my app has default log setting with 1GB storage, which spanning like 
> around 23 days.
>
> for some special cases, i want to retrieve logs older than 23 days, like 
> around 2 months ago.
>
> do anyone know, is there any methods I can do this? any channels to reach 
> google if would like to have this special request? coz that's quite 
> important to us. appreciate for any ideas or experiences. thx!
>
> - eric
>

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[google-appengine] Re: Task queue stops working

[gks]

Thanks for the response. Yes, I am still having issue with the following 
task queue.

"default" & "warzone" queue in aos-prod-2
"default" & "warzone" queue in aos-prod-3
"warzone" & "operation" queue in aos-test1

The "default" & "warzone" queues in aos-prod-1 seems ok since tasks are 
cleared up. But I am not 100% sure they are working properly until 2PM PST, 
when a new batch of tasks will be queued into it.

Thanks,
Yin

On Friday, August 16, 2013 12:19:42 PM UTC-7, Mitch Rudominer wrote:
>
> Are you still having this trouble? If so tell me which queue in which 
> app-ID.
>
> On Friday, August 16, 2013 10:33:52 AM UTC-7, gks wrote:
>>
>> I have 3 task queues configured in my app and 2 of them are usually 
>> empty. About 5 hours ago, I start to notice tasks queued into these 2 
>> queues are all stuck, and the stats of these 2 queues are not updated (like 
>> tasks in queue, run in last minutes). Can anyone in Google take a look?
>>
>> Following are my app ids:
>> aos-prod-1
>> aos-prod-2
>> aos-prod-3
>>
>

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Re: [google-appengine] SDK running reeeeeallly slow

[Jacob Taylor]

One issue that I ran into was the way the system monitors for file changes.
It does not respect the ignore list from app.yaml, it watches for each
instance of the front ends and/or back ends, and it restarts all servers on
any change.

Our system has at least two watchers checking ~10,000 files per second
each. Servers are bounced when we do something like 'git status', 'git
push', ...

This was using a ton of CPU and slowing down our dev servers.

I modified the "watcher" file to ignore some common directory names (.git,
.svn, ...) and log when it is bouncing the server. Attached is the modified
file, use at will. Would appreciate any enhancements sent back. To use this
file, copy it over the dev app server's file. You have to replace on each
SDK upgrade. On mac, this can be done with:
cp mtime_file_watcher.py
/Applications/GoogleAppEngineLauncher.app/Contents/Resources/GoogleAppEngine-default.bundle/Contents/Resources/google_appengine/google/appengine/tools/devappserver2

Jacob


On Fri, Aug 16, 2013 at 9:01 AM, PK  wrote:

> Hi Mike,
>
> I have noticed that too. The CPU shows 25% even when the server is idle.
> It is not as bad as it was at the time they introduced the log server APIs
> but it is worse than what used to be.
>
> As another data point, I sporadically keep track of the time it takes to
> run a suite of end-to-end tests for my app and the time has increased 75%
> since 1.7.0. I have definitely not added so many new test cases, hardware
> is the same etc.:
>
>
> Date:   Wed Aug 7 15:40:54 2013 -0700
> Linux ro2 2.6.32-33-server
> Python 2.7.5
> GAE release: "1.8.2"
>
> real*26m49.428s*
> user12m47.280s
> sys 3m29.460s
>
> Date:   Thu May 9 13:37:31 2013 -0700
> real*23m34.431s*
> user10m12.420s
> sys 2m18.190s
> Linux ro2 2.6.32-33-server
> Python 2.7.3
> GAE release: "1.8.0"
>
> Date:   Wed Jul 25 21:29:57 2012 -0700
> Python 2.7.2
> GAE release: "1.7.0"
> real*16m8.724s*
> user8m21.050s
> sys 1m45.360s
>
> PK
> http://www.gae123.com
>
> On August 16, 2013 at 8:08:47 AM, Mike Knapp (m...@shoesofprey.com) wrote:
>
> Has anyone else noticed the SDK consuming a lot of system resources
> recently? My computer is grinding to a halt, with the local dev server
> taking 60% of the CPU even when it's just sitting idle. It's painful to use.
>
> This seems to be a recent issue after upgrading. I'm on a Mac.
>
> Mike
>
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-- 
Jacob Taylor
CTO, Kahuna
(650) 302-1864
www.useKahuna.com 
http://www.linkedin.com/in/thejacobtaylor

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mtime_file_watcher.py
Description: Binary data

[google-appengine] Re: Task queue stops working

[Mitch Rudominer]

Are you still having this trouble? If so tell me which queue in which 
app-ID.

On Friday, August 16, 2013 10:33:52 AM UTC-7, gks wrote:
>
> I have 3 task queues configured in my app and 2 of them are usually empty. 
> About 5 hours ago, I start to notice tasks queued into these 2 queues are 
> all stuck, and the stats of these 2 queues are not updated (like tasks in 
> queue, run in last minutes). Can anyone in Google take a look?
>
> Following are my app ids:
> aos-prod-1
> aos-prod-2
> aos-prod-3
>

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[google-appengine] Task queue stops working

[gks]

I have 3 task queues configured in my app and 2 of them are usually empty. 
About 5 hours ago, I start to notice tasks queued into these 2 queues are 
all stuck, and the stats of these 2 queues are not updated (like tasks in 
queue, run in last minutes). Can anyone in Google take a look?

Following are my app ids:
aos-prod-1
aos-prod-2
aos-prod-3

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Re: [google-appengine] Re: GAE BILLING IS SERIOUSLY MESSED UP

[Jeff Schnitzer]

FWIW, we just got the "your credit card was declined" message from GAE even
though there is nothing wrong with our card.

Submitted a complaint to the billing form.

Something is broken.

Jeff


On Fri, Aug 16, 2013 at 8:19 AM, Jim Gilliam  wrote:

> Brian,
>
> The UI is good.  The problem is that transactions are not completing.
>
> When the first ACH debit to my checking account was declined on August
> 8th, after working for months, I called the bank.  They told me that no
> such ACH debit was presented to them and they declined nothing.  The
> message from GOOGLE said that no reason was given by the bank.  The bank
> said they always give a reason for any decline.  And since GOOGLE did not
> have a reason for the decline, I believe this means that GOOGLE has a
> serious glitch in their system.
>
> After this, I then initiated manual payments using a DEBIT card; in fact,
> several different DEBIT and CREDIT cards.  I quickly discovered these
> transactions would stay pending for a few days and then disappear.  The
> bank indicated that GOOGLE initiated the transaction, putting the money on
> hold and the transaction in PENDING state; however, the bank said, GOOGLE
> never sent the finalized transaction so the pending disappeared and the
> money was released back into the account.
>
> Right now, I am desperately trying to get a transaction to complete so
> that my GAE account has a credit.  I believe eventually the GOOGLE system
> will figure out that these transaction did not complete properly and
> disable my GAE account.  That would be a very serious issue for me and my
> clients.
>
> Thanks
>
>
>
>
> On Thu, Aug 15, 2013 at 10:18 AM, Brian Retford wrote:
>
>> Hey James,
>>
>> Apologies you're having so much difficulty with the payment systems.
>> We're hard at work on multiple fronts to improve the user experience in
>> that area.
>>
>> I took a quick look at your account and most of your forms of payment
>> seem correctly setup, though one bank account appears to be declining our
>> attempts to send test deposits. Hopefully our support people have been in
>> contact to explain that (does the UI make it reasonably clear that this is
>> what's going on?). It appears that we're actually getting rejections from
>> the bank when attempting to do test deposits (and that we're actually
>> communicating with the bank's gateway). I'll also point out, in what's
>> hopefully reassurring, that GAE now shares the same billing backend as
>> adwords, and that, in general, we haven't ran into very many system caused
>> FoP decline issues.
>>
>> I'd also like to point out that the system will automatically attempt to
>> charge your fallback options - you don't need to make manual payments.
>>
>>
>>
>> On Thursday, August 15, 2013 6:36:04 AM UTC-7, James Gilliam wrote:
>>
>>> The saga of a broken billing system continues ...
>>>
>>> A few days ago, I setup another checking account GAE billing; an account
>>> with Chase Bank (largest US bank I believe); the account has existed for 10
>>> years and used every day.  I received a GAE BILLING decline this morning ...
>>>
>>> We were unable to place a small test deposit in your bank account. This
>>> may have happened for several reasons:
>>>
>>>1. Your bank account information was entered incorrectly.
>>>2. Your bank account no longer exists.
>>>3. Your bank account has a restriction against direct debiting.
>>>
>>> None of this is true.
>>>
>>> I suggest a fourth possibility ...
>>>
>>> 4. The GAE BILLING system is seriously broken and this failure is a GAE
>>> BILLING problem.  Try and let somebody know but you will notice there is no
>>> hint in this email has to go about doing that.  Perhaps, you could post
>>> something on a public forum to get your private billing issue resolve.  Or,
>>> maybe, just wait until GAE disables your account because you are unable to
>>> make a regular payment with the payment system.  At that point, you will
>>> have little choice except to sue somebody.
>>>
>>>
>>> I made a couple more one time payments using different methods of
>>> payment.
>>>
>>> On Tuesday, August 13, 2013 12:21:34 PM UTC-7, James Gilliam wrote:
>>>
 My BILLING ID is 4517-8352-4265

 Gae billing sent me email saying my checking account didn't clear and
 returned no status for the Aug 1st bill.  It has been working for months.

 Called bank, they said the latest request was never presented to them
 -- probably the reason no status was returned, eh ?

 Over the next week, submitted one time payments for the checking
 account, four debit and/or credit cards.

 Nothing is clearing.

 Submitted another debit card from a different bank, shows pending only.

 The debit cards show they are pending in the account, then they
 disappear.  The bank said Google billing is not completing the 
 transactions.

 Sent two emails to cloud-...@google.com -- no response.

 Anybody from b

[google-appengine] Re: Deploy issues

[Tony França]

And now that's broken too :-(
https://groups.google.com/forum/#!topic/google-appengine/97gbEosJiY0



On Friday, August 9, 2013 12:21:01 PM UTC-3, Tony França wrote:
>
> I've managed to get around this problem by using the alternative 
> psh-to-deploy method
> https://developers.google.com/appengine/docs/push-to-deploy
>
> It's working much better so far.
>
>
>
> On Friday, June 7, 2013 1:18:31 PM UTC-3, Renzo Nuccitelli wrote:
>>
>>  We were experiencing deploy issues yesterday. Here is the stack trace:
>>
>> Traceback (most recent call last):
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 2284, in DoUpload
>> missing_files = self.Begin()
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 1947, in Begin
>> self.Send('/api/appversion/create', payload=config_copy.ToYAML())
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 1892, in Send
>> return self.rpcserver.Send(url, payload=payload, **self.params)
>>   File 
>> "/home/qmagico/google_appengine/google/appengine/tools/appengine_rpc.py", 
>> line 393, in Send
>> f = self.opener.open(req)
>>   File "/usr/lib/python2.7/urllib2.py", line 400, in open
>> response = self._open(req, data)
>>   File "/usr/lib/python2.7/urllib2.py", line 418, in _open
>> '_open', req)
>>   File "/usr/lib/python2.7/urllib2.py", line 378, in _call_chain
>> result = func(*args)
>>   File "/usr/lib/python2.7/urllib2.py", line 1215, in https_open
>> return self.do_open(httplib.HTTPSConnection, req)
>>   File 
>> "/home/qmagico/google_appengine/lib/fancy_urllib/fancy_urllib/__init__.py", 
>> line 370, in do_open
>> req)
>>   File "/usr/lib/python2.7/urllib2.py", line 1180, in do_open
>> r = h.getresponse(buffering=True)
>>   File "/usr/lib/python2.7/httplib.py", line 1030, in uygetresponse
>> response.begin()
>>   File "/usr/lib/python2.7/httplib.py", line 407, in begin
>> version, status, reason = self._read_status()
>>   File "/usr/lib/python2.7/httplib.py", line 371, in _read_status
>> raise BadStatusLine(line)
>> BadStatusLine: ''
>> Password for jenkins...@gmail.com: Traceback (most recent call last):
>>   File "/home/qmagico/google_appengine/appcfg.py", line 171, in 
>> run_file(__file__, globals())
>>   File "/home/qmagico/google_appengine/appcfg.py", line 167, in run_file
>> execfile(script_path, globals_)
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 4507, in 
>> main(sys.argv)
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 4498, in main
>> result = AppCfgApp(argv).Run()
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 2686, in Run
>> self.action(self)
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 4233, in __call__
>> return method()
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 3245, in Update
>> self.UpdateVersion(rpcserver, self.basepath, appyaml, yaml_file_basename)
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 3194, in UpdateVersion
>> return appversion.DoUpload(paths, openfunc)
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 2284, in DoUpload
>> missing_files = self.Begin()
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 1947, in Begin
>> self.Send('/api/appversion/create', payload=config_copy.ToYAML())
>>   File "/home/qmagico/google_appengine/google/appengine/tools/appcfg.py", 
>> line 1892, in Send
>> return self.rpcserver.Send(url, payload=payload, **self.params)
>>   File 
>> "/home/qmagico/google_appengine/google/appengine/tools/appengine_rpc.py", 
>> line 393, in Send
>> f = self.opener.open(req)
>>   File "/usr/lib/python2.7/urllib2.py", line 400, in open
>> response = self._open(req, data)
>>   File "/usr/lib/python2.7/urllib2.py", line 418, in _open
>> '_open', req)
>>   File "/usr/lib/python2.7/urllib2.py", line 378, in _call_chain
>> result = func(*args)
>>   File "/usr/lib/python2.7/urllib2.py", line 1215, in https_open
>> return self.do_open(httplib.HTTPSConnection, req)
>>   File 
>> "/home/qmagico/google_appengine/lib/fancy_urllib/fancy_urllib/__init__.py", 
>> line 370, in do_open
>> req)
>>   File "/usr/lib/python2.7/urllib2.py", line 1180, in do_open
>> r = h.getresponse(buffering=True)
>>   File "/usr/lib/python2.7/httplib.py", line 1030, in getresponse
>> response.begin()
>>   File "/usr/lib/python2.7/httplib.py", line 407, in begin
>> version, status, reason = self._read_status()
>>   File "/usr/lib/python2.7/httplib.py", line 371, in _read_status
>> raise BadStatusLine(line)
>> httplib.BadStatusLine: ''
>>
>>  We have tested our internet connection and it was just fine. We had those 
>> problems on anot

[google-appengine] push to deploy is broken (repository 'https://code.google.com/id/xxxxxxxxx/' not found)

[Tony França]

For some time now, we have been having problems with 
deployment
.

I though I had finally found a solution using 
push-to-deploy, 
but it just stopped working.

The Git repository that I'm supposed to push to doesn't seem to exist 
anymore.

I tried disabling and re-enabling push-to-deploy in the app settings.
According to the instructions in the app-settings:

*Note:* If you disable this feature and re-enable it, a new empty Git 
> repository will be created, and the contents of the original one will be 
> deleted.


But when I try to clone the new repo:

$ git clone https://code.google.com/id/AMwlKnyGF-Z/
> Cloning into 'AMwlKnyGF-Z'...
> fatal: repository 'https://code.google.com/id/AMwlKnyGF-Z/' not found


please help.

The app_id in question is *qmagtest*

Thanks
Tony Lâmpada

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[google-appengine] retrieve old logs from GAE

[Eric Ka Ka Ng]

Hi,

my app has default log setting with 1GB storage, which spanning like around
23 days.

for some special cases, i want to retrieve logs older than 23 days, like
around 2 months ago.

do anyone know, is there any methods I can do this? any channels to reach
google if would like to have this special request? coz that's quite
important to us. appreciate for any ideas or experiences. thx!

- eric

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Re: [google-appengine] SDK running reeeeeallly slow

[PK]

Hi Mike,

I have noticed that too. The CPU shows 25% even when the server is idle. It is 
not as bad as it was at the time they introduced the log server APIs but it is 
worse than what used to be.

As another data point, I sporadically keep track of the time it takes to run a 
suite of end-to-end tests for my app and the time has increased 75% since 
1.7.0. I have definitely not added so many new test cases, hardware is the same 
etc.:


Date:   Wed Aug 7 15:40:54 2013 -0700
    Linux ro2 2.6.32-33-server
    Python 2.7.5
    GAE release: "1.8.2"
    
    real        26m49.428s
    user        12m47.280s
    sys 3m29.460s

Date:   Thu May 9 13:37:31 2013 -0700
    real        23m34.431s
    user        10m12.420s
    sys 2m18.190s
    Linux ro2 2.6.32-33-server
    Python 2.7.3
    GAE release: "1.8.0"

Date:   Wed Jul 25 21:29:57 2012 -0700
        Python 2.7.2
        GAE release: "1.7.0"
        real    16m8.724s
        user    8m21.050s
        sys     1m45.360s

PK
http://www.gae123.com

On August 16, 2013 at 8:08:47 AM, Mike Knapp (m...@shoesofprey.com) wrote:

Has anyone else noticed the SDK consuming a lot of system resources recently? 
My computer is grinding to a halt, with the local dev server taking 60% of the 
CPU even when it's just sitting idle. It's painful to use.

This seems to be a recent issue after upgrading. I'm on a Mac.

Mike

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Re: [google-appengine] Re: GAE BILLING IS SERIOUSLY MESSED UP

[Jim Gilliam]

Brian,

The UI is good.  The problem is that transactions are not completing.

When the first ACH debit to my checking account was declined on August 8th,
after working for months, I called the bank.  They told me that no such ACH
debit was presented to them and they declined nothing.  The message from
GOOGLE said that no reason was given by the bank.  The bank said they
always give a reason for any decline.  And since GOOGLE did not have a
reason for the decline, I believe this means that GOOGLE has a serious
glitch in their system.

After this, I then initiated manual payments using a DEBIT card; in fact,
several different DEBIT and CREDIT cards.  I quickly discovered these
transactions would stay pending for a few days and then disappear.  The
bank indicated that GOOGLE initiated the transaction, putting the money on
hold and the transaction in PENDING state; however, the bank said, GOOGLE
never sent the finalized transaction so the pending disappeared and the
money was released back into the account.

Right now, I am desperately trying to get a transaction to complete so that
my GAE account has a credit.  I believe eventually the GOOGLE system will
figure out that these transaction did not complete properly and disable my
GAE account.  That would be a very serious issue for me and my clients.

Thanks




On Thu, Aug 15, 2013 at 10:18 AM, Brian Retford  wrote:

> Hey James,
>
> Apologies you're having so much difficulty with the payment systems. We're
> hard at work on multiple fronts to improve the user experience in that area.
>
> I took a quick look at your account and most of your forms of payment seem
> correctly setup, though one bank account appears to be declining our
> attempts to send test deposits. Hopefully our support people have been in
> contact to explain that (does the UI make it reasonably clear that this is
> what's going on?). It appears that we're actually getting rejections from
> the bank when attempting to do test deposits (and that we're actually
> communicating with the bank's gateway). I'll also point out, in what's
> hopefully reassurring, that GAE now shares the same billing backend as
> adwords, and that, in general, we haven't ran into very many system caused
> FoP decline issues.
>
> I'd also like to point out that the system will automatically attempt to
> charge your fallback options - you don't need to make manual payments.
>
>
>
> On Thursday, August 15, 2013 6:36:04 AM UTC-7, James Gilliam wrote:
>
>> The saga of a broken billing system continues ...
>>
>> A few days ago, I setup another checking account GAE billing; an account
>> with Chase Bank (largest US bank I believe); the account has existed for 10
>> years and used every day.  I received a GAE BILLING decline this morning ...
>>
>> We were unable to place a small test deposit in your bank account. This
>> may have happened for several reasons:
>>
>>1. Your bank account information was entered incorrectly.
>>2. Your bank account no longer exists.
>>3. Your bank account has a restriction against direct debiting.
>>
>> None of this is true.
>>
>> I suggest a fourth possibility ...
>>
>> 4. The GAE BILLING system is seriously broken and this failure is a GAE
>> BILLING problem.  Try and let somebody know but you will notice there is no
>> hint in this email has to go about doing that.  Perhaps, you could post
>> something on a public forum to get your private billing issue resolve.  Or,
>> maybe, just wait until GAE disables your account because you are unable to
>> make a regular payment with the payment system.  At that point, you will
>> have little choice except to sue somebody.
>>
>>
>> I made a couple more one time payments using different methods of payment.
>>
>> On Tuesday, August 13, 2013 12:21:34 PM UTC-7, James Gilliam wrote:
>>
>>> My BILLING ID is 4517-8352-4265
>>>
>>> Gae billing sent me email saying my checking account didn't clear and
>>> returned no status for the Aug 1st bill.  It has been working for months.
>>>
>>> Called bank, they said the latest request was never presented to them --
>>> probably the reason no status was returned, eh ?
>>>
>>> Over the next week, submitted one time payments for the checking
>>> account, four debit and/or credit cards.
>>>
>>> Nothing is clearing.
>>>
>>> Submitted another debit card from a different bank, shows pending only.
>>>
>>> The debit cards show they are pending in the account, then they
>>> disappear.  The bank said Google billing is not completing the transactions.
>>>
>>> Sent two emails to cloud-...@google.com -- no response.
>>>
>>> Anybody from billing out there ?
>>>
>>>
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[google-appengine] URGENT - URGENT: ValueError: Could not determine directory that contains both, this file and lib/ipaddr.

[Google-app-engine-user]

This ISSUE is nailing me down to hell. Please can someone kindly check how to 
solve this? Its often happening. Cant find head nor tail of this. 2/3 weeks 
works and then completely stop working unless i change the whole Goolge App 
Engine and my apprtc.


[root@ip-10-59-143-73 lib]# uname -a
Linux ip-10-59-143-73 2.6.32-220.el6.x86_64 #1 SMP Wed Nov 9 08:03:13 EST 2011 
x86_64 x86_64 x86_64 GNU/Linux


[root@ip-10-59-143-73 tmp]#/opt/python2.7/bin/python2.7 
/var/tmp/google_appengine/dev_appserver.py --host 0.0.0.0 /var/tmp/apprtc
Traceback (most recent call last):
  File "/var/tmp/google_appengine/dev_appserver.py", line 73, in 
_DIR_PATH = _get_dir_path(os.path.join('lib', 'ipaddr'))
  File "/var/tmp/google_appengine/dev_appserver.py", line 63, in _get_dir_path
'file and %s.' % sibling)
ValueError: Could not determine directory that contains both, this file and 
lib/ipaddr.
^C


It has been running 3 weeks and last night its auto matically not working and 
when-ever restarting the process, its throwing this above error

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[google-appengine] I ran "git push appengine master" and got "remote: Error deploying"

[Šime Vidas]

See screenshot in attachment.

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<>

[google-appengine] Re: Redirect loop on sign-up page

[MouseyMice]

I have a similar issue. 
I started using it with the app id mouseymicesite and the email 
ad...@mouseymice.com. I've since deleted the email and recreated it, 
resigned up for Google App Engine, created a new app with id 
mouseymicewebsite, and now have this same error. mouseymicesite is still 
running but I can't update it or access it. 

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[google-appengine] SDK running reeeeeallly slow

[Mike Knapp]

Has anyone else noticed the SDK consuming a lot of system resources 
recently? My computer is grinding to a halt, with the local dev server 
taking 60% of the CPU even when it's just sitting idle. It's painful to use.

This seems to be a recent issue after upgrading. I'm on a Mac.

Mike

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[google-appengine] Custom Search Ads

[Manjinder Gill]

Hi,

Can someone assist me with Custom Search Ads? - 
https://developers.google.com/custom-search-ads/request-permission

Just want to get an ETA on how long it will takes to review an application?

Just for your information i run a vertical job search engine and have only 
recently opened an Adsense account.

The Job search engine is UK based.

Thanks for your help.

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[google-appengine] Noob question ImportError: No module named django.utils

[Mauricio Leonardo]

Ok I know that the problem is in main.py

this line

from django.utils import simplejson as json

I get this error:

...
INFO 2013-08-16 04:09:39,032 devappserver2.py:557] Skipping SDK update 
check.
WARNING  2013-08-16 04:09:39,042 api_server.py:317] Could not initialize 
images API; you are likely missing the Python "PIL" module.

...

from django.utils import json as simplejson

ImportError: No module named django.utils
...


Can anyone help ?!

I am using python 2.7 because the latest python give me another error with 
google app

It looks like is simple ??!!

thanks in advance!!!

Mauricio

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[google-appengine] Accessing to non-default version apps get persistent 500 Errors

[Makoto Kameyama]

We are in trouble getting many 500 errors.
Only our default version app seems to be fine.
But our non-default version apps get many 500 errors.
The response we can get from non-default version app is follows:

The server encountered an error and could not complete your
request.If the problem persists, please http://code.google.com/appengine/community.html";>report your
problem and mention this error message and the query that caused it.

And the log is follows:

A problem was encountered with the process that handled this request, causing 
it to exit. This is likely to cause a new process to be used for the next 
request to your application. (Error code 121)

We have been in this trouble for 5 hours.
Please help us ASAP.

App info:
 app-id: fraud-buster
 Java,HRD

Thanks.

Makoto Kameyama
Cacco Inc.

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[google-appengine] Re: GAE BILLING IS SERIOUSLY MESSED UP

[Brian Retford]

Hey James,

Apologies you're having so much difficulty with the payment systems. We're 
hard at work on multiple fronts to improve the user experience in that area.

I took a quick look at your account and most of your forms of payment seem 
correctly setup, though one bank account appears to be declining our 
attempts to send test deposits. Hopefully our support people have been in 
contact to explain that (does the UI make it reasonably clear that this is 
what's going on?). It appears that we're actually getting rejections from 
the bank when attempting to do test deposits (and that we're actually 
communicating with the bank's gateway). I'll also point out, in what's 
hopefully reassurring, that GAE now shares the same billing backend as 
adwords, and that, in general, we haven't ran into very many system caused 
FoP decline issues.

I'd also like to point out that the system will automatically attempt to 
charge your fallback options - you don't need to make manual payments.



On Thursday, August 15, 2013 6:36:04 AM UTC-7, James Gilliam wrote:
>
> The saga of a broken billing system continues ...
>
> A few days ago, I setup another checking account GAE billing; an account 
> with Chase Bank (largest US bank I believe); the account has existed for 10 
> years and used every day.  I received a GAE BILLING decline this morning ...
>
> We were unable to place a small test deposit in your bank account. This 
> may have happened for several reasons: 
>
>1. Your bank account information was entered incorrectly.
>2. Your bank account no longer exists.
>3. Your bank account has a restriction against direct debiting.
>
> None of this is true.
>
> I suggest a fourth possibility ...
>
> 4. The GAE BILLING system is seriously broken and this failure is a GAE 
> BILLING problem.  Try and let somebody know but you will notice there is no 
> hint in this email has to go about doing that.  Perhaps, you could post 
> something on a public forum to get your private billing issue resolve.  Or, 
> maybe, just wait until GAE disables your account because you are unable to 
> make a regular payment with the payment system.  At that point, you will 
> have little choice except to sue somebody.
>
>
> I made a couple more one time payments using different methods of payment.
>
> On Tuesday, August 13, 2013 12:21:34 PM UTC-7, James Gilliam wrote:
>>
>> My BILLING ID is 4517-8352-4265
>>
>> Gae billing sent me email saying my checking account didn't clear and 
>> returned no status for the Aug 1st bill.  It has been working for months.
>>
>> Called bank, they said the latest request was never presented to them -- 
>> probably the reason no status was returned, eh ?
>>
>> Over the next week, submitted one time payments for the checking account, 
>> four debit and/or credit cards.
>>
>> Nothing is clearing.
>>
>> Submitted another debit card from a different bank, shows pending only.
>>
>> The debit cards show they are pending in the account, then they 
>> disappear.  The bank said Google billing is not completing the transactions.
>>
>> Sent two emails to cloud-...@google.com  -- no response.
>>
>> Anybody from billing out there ?
>>
>>
>>

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[google-appengine] Accessing to non-default version apps get many 500 Errors

[亀山誠]

We are in trouble getting many 500 errors.
Only our default version app seems to be fine.
But our non-default version apps get many 500 errors.
I found most of errors logged nothing on "Logs" menu of Admin Console.
The response we can get from non-default version app is follows:

The server encountered an error and could not complete your
request.If the problem persists, please http://code.google.com/appengine/community.html";>report your
problem and mention this error message and the query that caused it.

We have been in this trouble for 3 hours.
Please help us ASAP.

app-id: fraud-buster

Thanks.

Makoto Kameyama
Cacco Inc.

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[google-appengine] Re: Billing issues, whom do I contact?

[Ian Marshall]

I too have started to suffer from this issue starting from this month.

Thank you for the link to the magic form. I have submitted the form for 
action (hopefully) by Google.

I too have re-enabled the payment card in Billing Settings. I then "made" a 
manual payment for the original, declined amount.

Here's hoping that this works since I do not want our account to be 
deactivated (but I have only 18 days to fix this, even if it's not our 
fault nor our doing).


On Friday, 16 August 2013 10:00:51 UTC+1, notreadbyhumans wrote:
>
> You can submit a request here:
>
>
> https://support.google.com/code/bin/request.py?contact_type=cloud_platform_billing
>
> I believe the 'Order ID' is at the bottom of the email.
>
> I've had emails today for both my work applications, and for those that I 
> run privately, which are run under separate Google accounts and different 
> banks, etc, so there is clearly a general issue here.
>
> As to Google's unresponsiveness, they would argue that you should upgrade 
> to one of the support packages; my response to that is: just as the App 
> Engine service is metered, so should the rest of the service i.e. at the 
> Bronze tier you should be able to pay per ticket:
>
> https://cloud.google.com/support/packages
>
>
>
>  
>
> On Friday, August 16, 2013 9:10:10 AM UTC+1, troberti wrote:
>>
>> I also received two emails for failed billing of two of my applications. 
>> So I contacted my bank and they said no transactions have been attempted at 
>> all.
>>
>> So I just reenabled the credit card in Billing Settings, but I have no 
>> idea if it now actually works again..
>>
>> On Friday, August 16, 2013 1:35:28 AM UTC+2, PK wrote:
>>>
>>> Following on an e-mail about a failed attempt to bill my app, I just 
>>> tried to change something in my billing settings credit card account and I 
>>> am hitting issues. There is not contact number, e-mail etc. to contact and 
>>> figure out what is going on. Am I supposed to open a production ticket for 
>>> this?
>>>
>>> Thanks,
>>> PK
>>> http://www.gae123.com
>>>
>>

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Re: [google-appengine] I do not have Java in my Server and is shared env 4GH godaddy. This means I can use AppEngine java to build a java chat web app

[Leonidas Savvides]

So appengine is perfect for web services (android/java or phonegap apps) eg
run on java but deliver via web service text in other platform or
language...?
On Aug 16, 2013 2:20 AM, "Vinny P"  wrote:

> On Thu, Aug 15, 2013 at 2:01 PM, Leonidas Savvides 
> wrote:
>>
>> So not needed my server at all in all instances only gappengine
>> hosting...correct?
>>
>
> Yes. App Engine can host everything you need: static files, dynamic
> applications, data, etc.
>
>
> On Thu, Aug 15, 2013 at 2:01 PM, Leonidas Savvides 
> wrote:
>>
>>  This app engine my files are private either free account or not?
>>
>
>
>
> The files on your account are private, as long as you secure them with the
> appropriate role-name (for example, using admin as the role):
> https://developers.google.com/appengine/docs/java/config/webxml#Security_and_Authentication
>
>
>
> -
> -Vinny P
> Technology & Media Advisor
> Chicago, IL
>
> App Engine Code Samples: http://www.learntogoogleit.com
>
>
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[google-appengine] Re: Billing issues, whom do I contact?

[notreadbyhumans]

You can submit a request here:

https://support.google.com/code/bin/request.py?contact_type=cloud_platform_billing

I believe the 'Order ID' is at the bottom of the email.

I've had emails today for both my work applications, and for those that I 
run privately, which are run under separate Google accounts and different 
banks, etc, so there is clearly a general issue here.

As to Google's unresponsiveness, they would argue that you should upgrade 
to one of the support packages; my response to that is: just as the App 
Engine service is metered, so should the rest of the service i.e. at the 
Bronze tier you should be able to pay per ticket:

https://cloud.google.com/support/packages



 

On Friday, August 16, 2013 9:10:10 AM UTC+1, troberti wrote:
>
> I also received two emails for failed billing of two of my applications. 
> So I contacted my bank and they said no transactions have been attempted at 
> all.
>
> So I just reenabled the credit card in Billing Settings, but I have no 
> idea if it now actually works again..
>
> On Friday, August 16, 2013 1:35:28 AM UTC+2, PK wrote:
>>
>> Following on an e-mail about a failed attempt to bill my app, I just 
>> tried to change something in my billing settings credit card account and I 
>> am hitting issues. There is not contact number, e-mail etc. to contact and 
>> figure out what is going on. Am I supposed to open a production ticket for 
>> this?
>>
>> Thanks,
>> PK
>> http://www.gae123.com
>>
>

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[google-appengine] Re: Billing issues, whom do I contact?

[troberti]

I also received two emails for failed billing of two of my applications. So 
I contacted my bank and they said no transactions have been attempted at 
all.

So I just reenabled the credit card in Billing Settings, but I have no idea 
if it now actually works again..

On Friday, August 16, 2013 1:35:28 AM UTC+2, PK wrote:
>
> Following on an e-mail about a failed attempt to bill my app, I just tried 
> to change something in my billing settings credit card account and I am 
> hitting issues. There is not contact number, e-mail etc. to contact and 
> figure out what is going on. Am I supposed to open a production ticket for 
> this?
>
> Thanks,
> PK
> http://www.gae123.com
>

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