RE: [info-tech] MS Settlement

[Frerichs, Chad]

I just called the number on my letter, and asked them what additional
proof of purchase they needed. The guy wasn't sure since what I had
submitted in his mind should have been sufficient. So, my case is being
referred to a researcher who will contact me with what further
information I need to submit to get our vouchers. If you didn't submit
invoices you may want to find them. That is what he asked me for first.

 

Chad Frerichs

Director Of Technology

Okoboji Community Schools

Milford, IA 51351

-Original Message-
From: Linda Huseman [mailto:lhuse...@alta.k12.ia.us] 
Sent: February 02, 2009 3:44 PM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] MS Settlement

 

Well dang.  I guess I didn't look at it like that.

-Original Message-
From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us]on Behalf Of Lance Lennon
Sent: Monday, February 02, 2009 3:33 PM
To: info-tech@aea8.k12.ia.us
Subject: Re: [info-tech] MS Settlement

Microsoft Settlement for Iowa Schools ... You could only claim
the licenses purchased between July 2002 and June 2006. As Government
agencies, we were subject to those stipulations.



-- 

 "Programming today is a race between software engineers
striving to build bigger and better idiot-proof programs, and the
Universe trying to produce bigger and better idiots. So far, the
Universe is winning."  

~ Rich Cook

-- 

Lance L. Lennon

District Technology Director

Eagle Grove Community School District

515-448-4749 

 

 





 

RE: [info-tech] MS Settlement

[Linda Huseman]

Well dang.  I guess I didn't look at it like that.
  -Original Message-
  From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us]on Behalf Of Lance Lennon
  Sent: Monday, February 02, 2009 3:33 PM
  To: info-tech@aea8.k12.ia.us
  Subject: Re: [info-tech] MS Settlement


  Microsoft Settlement for Iowa Schools ... You could only claim the
licenses purchased between July 2002 and June 2006. As Government agencies,
we were subject to those stipulations.


  --
   "Programming today is a race between software engineers striving to build
bigger and better idiot-proof programs, and the Universe trying to produce
bigger and better idiots. So far, the Universe is winning."
  ~ Rich Cook
  --
  Lance L. Lennon
  District Technology Director
  Eagle Grove Community School District
  515-448-4749

Re: [info-tech] MS Settlement

[Lance Lennon]

Microsoft Settlement for Iowa Schools ... You could only claim the  
licenses purchased between July 2002 and June 2006. As Government  
agencies, we were subject to those stipulations.


--
 "Programming today is a race between software engineers striving to  
build bigger and better idiot-proof programs, and the Universe trying  
to produce bigger and better idiots. So far, the Universe is winning."

~ Rich Cook
--
Lance L. Lennon
District Technology Director
Eagle Grove Community School District
515-448-4749

RE: [info-tech] MS Settlement

[Linda Huseman]

I got my letter last week and it has me down for a whopping 5 licenses.  On
the original forms that we sent in, it has the purchase dates from May 1994
to June 2006 (July 2002 to June 2006 for state and local governments).  On
the letter that they sent me, it only has the dates of July 2002 to June
2006 for eligible products.  Did anyone else notice this on their letters?

-Original Message-
From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us]on Behalf Of Karl Hehr
Sent: Monday, February 02, 2009 2:21 PM
To: Info-Tech
Subject: [info-tech] MS Settlement



Just got my letter today informing me that I did not submit enough
documentation apparently. Yippee.



Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)




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RE: [info-tech] Microsoft $$ (Not Microsoft Money the program)

[Murray Gafkjen]

I faintly remember an email about a Kevin Dear (Deer) from SouthwestPlus, it 
was mentioned that we needed to submit our proof of purchase, since this person 
failed to do so. I didn't, since the office kept the invoice, that was proof 
enough for me.  I haven't heard from MS, but I do have the paperwork waiting to 
send back (copy of what I sent them last time).

We'll just have to see.

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Lance Lennon
Sent: Monday, February 02, 2009 2:19 PM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Microsoft $$ (Not Microsoft Money the program)

Just got our letter form the attorneys for the Microsoft Case. They say we have 
zero licenses for the time period. I see things differently.

Perhaps the company we bought the licenses through never reported them.  
Perhaps, not.
--
"USA Today has come out with a new survey: Apparently three out of four people 
make up 75 percent of the population."
~David Letterman
--
Lance L. Lennon
District Technology Director
Eagle Grove Community School District
515-448-4749

Re: [info-tech] MS Settlement

[A.Bloomquist]

At least you had a dollar amount on your letter, mine doesn't even  
acknowledge that.  Starting over it seems.

Ann Bloomquist

Ann Bloomquist
Technology  Coordinator
Dayton Elementary School
Southeast Webster-Grand
104 2nd St NW
Dayton, IA  50530
Phone:  515-547-2314
Fax:515-547-2213

and

Boxholm Middle School
Southeast Webster-Grandl
404 Walnut St.
Boxholm, IA  50040
Phone 515-846-6214
Fax 515-846-6212

e-mail: a_bloomqu...@se-webster.k12.ia.us
alternate e-mail:  swebs...@lvcta.com

On Feb 2, 2009, at 2:38 PM, Jacobs, J wrote:

Ok, from the tech person who never throws anything away and doesn't  
half the time know what she's doing--we got a letter asking me to  
confirm that we would indeed verify that $4466 was the correct  
amount for them to refund us under the first part of the  
settlement.  I may never clean out another closet!

Re: [info-tech] MS Settlement

[Karl Hehr]

OK. since there are a lot of bright people on this list.  We are all  
missing something, what did you folks send in before?  I am digging  
through old invoices, POs and vendor contacts to locate information  
but obviously have missed something.  What is it that they want?



Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)



On Feb 2, 2009, at 2:24 PM, A.Bloomquist wrote:

Yes, I received a Microsoft letter today for the Dayton Elementary  
and now have to put papers together.


What was the point of what we already did??

Ann

Ann Bloomquist

Ann Bloomquist
Technology  Coordinator
Dayton Elementary School
Southeast Webster-Grand
104 2nd St NW
Dayton, IA  50530
Phone:  515-547-2314
Fax:515-547-2213

and

Boxholm Middle School
Southeast Webster-Grandl
404 Walnut St.
Boxholm, IA  50040
Phone 515-846-6214
Fax 515-846-6212

e-mail: a_bloomqu...@se-webster.k12.ia.us
alternate e-mail:  swebs...@lvcta.com

On Feb 2, 2009, at 2:19 PM, Frerichs, Chad wrote:



I did too. So, off I go again looking through old papers. Man, that  
was

so frickin' fun the first time. I can't wait.

-Original Message-
From: Karl Hehr [mailto:karl_h...@s-hamilton.k12.ia.us]
Sent: Monday, February 02, 2009 2:21 PM
To: Info-Tech
Subject: [info-tech] MS Settlement


Just got my letter today informing me that I did not submit enough
documentation apparently. Yippee.



Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)




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RE: [info-tech] MS Settlement

[Timothy A. Limbert]

Same here.

---
Timothy A. Limbert
Technology Coordinator
Newell-Fonda CSD
712-272-3324
---
iChat/AIM: tlimbert65
MSN: limbert65
Twitter: limbert65
Skype: limbert_65



-Original Message-
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us]
On Behalf Of Frerichs, Chad
Sent: Monday, February 02, 2009 2:20 PM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] MS Settlement


I did too. So, off I go again looking through old papers. Man, that was
so frickin' fun the first time. I can't wait.

-Original Message-
From: Karl Hehr [mailto:karl_h...@s-hamilton.k12.ia.us] 
Sent: Monday, February 02, 2009 2:21 PM
To: Info-Tech
Subject: [info-tech] MS Settlement


Just got my letter today informing me that I did not submit enough  
documentation apparently. Yippee.



Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)




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[info-tech] MS Settlement

[Jacobs, J]

Ok, from the tech person who never throws anything away and doesn't half the 
time know what she's doing--we got a letter asking me to confirm that we would 
indeed verify that $4466 was the correct amount for them to refund us under the 
first part of the settlement.  I may never clean out another closet!

Re: [info-tech] MS Settlement

[A.Bloomquist]

Yes, I received a Microsoft letter today for the Dayton Elementary  
and now have to put papers together.


What was the point of what we already did??

Ann

Ann Bloomquist

Ann Bloomquist
Technology  Coordinator
Dayton Elementary School
Southeast Webster-Grand
104 2nd St NW
Dayton, IA  50530
Phone:  515-547-2314
Fax:515-547-2213

and

Boxholm Middle School
Southeast Webster-Grandl
404 Walnut St.
Boxholm, IA  50040
Phone 515-846-6214
Fax 515-846-6212

e-mail: a_bloomqu...@se-webster.k12.ia.us
alternate e-mail:  swebs...@lvcta.com

On Feb 2, 2009, at 2:19 PM, Frerichs, Chad wrote:



I did too. So, off I go again looking through old papers. Man, that  
was

so frickin' fun the first time. I can't wait.

-Original Message-
From: Karl Hehr [mailto:karl_h...@s-hamilton.k12.ia.us]
Sent: Monday, February 02, 2009 2:21 PM
To: Info-Tech
Subject: [info-tech] MS Settlement


Just got my letter today informing me that I did not submit enough
documentation apparently. Yippee.



Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)




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RE: [info-tech] MS Settlement

[Frerichs, Chad]

I did too. So, off I go again looking through old papers. Man, that was
so frickin' fun the first time. I can't wait.

-Original Message-
From: Karl Hehr [mailto:karl_h...@s-hamilton.k12.ia.us] 
Sent: Monday, February 02, 2009 2:21 PM
To: Info-Tech
Subject: [info-tech] MS Settlement


Just got my letter today informing me that I did not submit enough  
documentation apparently. Yippee.



Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)




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[info-tech] Microsoft $$ (Not Microsoft Money the program)

[Lance Lennon]

Just got our letter form the attorneys for the Microsoft Case. They  
say we have zero licenses for the time period. I see things differently.


Perhaps the company we bought the licenses through never reported  
them.  Perhaps, not.


--
"USA Today has come out with a new survey: Apparently three out of  
four people make up 75 percent of the population."

~David Letterman
--
Lance L. Lennon
District Technology Director
Eagle Grove Community School District
515-448-4749

[info-tech] MS Settlement

[Karl Hehr]

Just got my letter today informing me that I did not submit enough  
documentation apparently. Yippee.




Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)




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RE: [info-tech] Lightspeed Help

[Mueller, Mitch]

Ok.  I got the site to be blocked.  But I'm still having a issue with getting 
the users to show up on my live reports.  Also how do you block users from 
being able to download attachments from their personal email accounts?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 11:09 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

After setting the logon user for the 3 services, did you restart those services?

Do you have the settings correct for the other two sections of that article?

Sounds like you need to divide and conquer.

First, figure out all problems on the inside of your network that pertain to 
LightSpeed, ie users not showing up on reports, sites not being blocked.
Second, figure out the problems with a single machine and using LightSpeed 
Guide, ie sites not being blocked, connection to the server from an outside 
address (firewall rules), getting updates while off the school network
Third, tackle the terminal services issue.

Have you tried LightSpeed support? They are usually pretty helpful in assisting 
with setup/functionality issues.

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 9:01 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

Ok.  The service did not help.  I still am able to get to any and all websites 
that I have blocked.

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 8:23 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

If it does not work internally, it will not work externally. The service 
settings may be the answer to both.


From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 8:11 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

Ok.  I'll give that a try.  Thanks for that.  Now what am I doing wrong with 
the LSGuide.  I followed the installation instructions on the lightspeed wiki 
but still no luck.  What am I missing on that?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:57 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

It is a service that runs on your server. See the following knowledgebase 
article.

http://wiki.lightspeedsystems.com/display/KB/Required+Settings+for+Full+Name+Resolution+-+Q11089



From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:55 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

We have the security agent installed on everything.  I did it myself.  But it 
does not always show up on the lightspeed management console.  And what is the 
TTC Identification service.  And how do I do that?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:51 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

Do you have the TTC Identification service running as a domain admin? How about 
the IP Magic services?

The machines that you want to report on must have either the User Agent or 
Security Agent installed.

Jake Sheets
Sioux City Schools
shee...@siouxcityschools.org


From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help


We need a little more help with the Lightspeed.  We still are not getting any 
users to show up on our reports when using terminal services.  Also we do not 
get a lot of users showing up on stand alone computer either.  Is there some 
setting that I'm missing for that.  I know I need to get the LSGuide installed 
on the terminal server first.

Mitch Mueller
Emmetsburg Schools
mmuel...@emmetsburg.k12.ial.us

RE: [info-tech] Lightspeed Help

[Sheets, Jake]

After setting the logon user for the 3 services, did you restart those
services?

 

Do you have the settings correct for the other two sections of that
article?

 

Sounds like you need to divide and conquer. 

 

First, figure out all problems on the inside of your network that
pertain to LightSpeed, ie users not showing up on reports, sites not
being blocked.

Second, figure out the problems with a single machine and using
LightSpeed Guide, ie sites not being blocked, connection to the server
from an outside address (firewall rules), getting updates while off the
school network

Third, tackle the terminal services issue.

 

Have you tried LightSpeed support? They are usually pretty helpful in
assisting with setup/functionality issues.



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 9:01 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

Ok.  The service did not help.  I still am able to get to any and all
websites that I have blocked.  

 

From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 8:23 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

If it does not work internally, it will not work externally. The service
settings may be the answer to both.

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 8:11 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

Ok.  I'll give that a try.  Thanks for that.  Now what am I doing wrong
with the LSGuide.  I followed the installation instructions on the
lightspeed wiki but still no luck.  What am I missing on that?

 

From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:57 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

It is a service that runs on your server. See the following
knowledgebase article.

 

http://wiki.lightspeedsystems.com/display/KB/Required+Settings+for+Full+
Name+Resolution+-+Q11089

 

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:55 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

We have the security agent installed on everything.  I did it myself.
But it does not always show up on the lightspeed management console.
And what is the TTC Identification service.  And how do I do that?  

 

From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:51 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

Do you have the TTC Identification service running as a domain admin?
How about the IP Magic services?

 

The machines that you want to report on must have either the User Agent
or Security Agent installed.

 

Jake Sheets

Sioux City Schools

shee...@siouxcityschools.org

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help

 

 

We need a little more help with the Lightspeed.  We still are not
getting any users to show up on our reports when using terminal
services.  Also we do not get a lot of users showing up on stand alone
computer either.  Is there some setting that I'm missing for that.  I
know I need to get the LSGuide installed on the terminal server first.

 

Mitch Mueller

Emmetsburg Schools

mmuel...@emmetsburg.k12.ial.us

 

RE: [info-tech] Lightspeed Help

[Mueller, Mitch]

Ok.  The service did not help.  I still am able to get to any and all websites 
that I have blocked.

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 8:23 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

If it does not work internally, it will not work externally. The service 
settings may be the answer to both.


From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 8:11 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

Ok.  I'll give that a try.  Thanks for that.  Now what am I doing wrong with 
the LSGuide.  I followed the installation instructions on the lightspeed wiki 
but still no luck.  What am I missing on that?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:57 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

It is a service that runs on your server. See the following knowledgebase 
article.

http://wiki.lightspeedsystems.com/display/KB/Required+Settings+for+Full+Name+Resolution+-+Q11089



From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:55 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

We have the security agent installed on everything.  I did it myself.  But it 
does not always show up on the lightspeed management console.  And what is the 
TTC Identification service.  And how do I do that?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:51 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

Do you have the TTC Identification service running as a domain admin? How about 
the IP Magic services?

The machines that you want to report on must have either the User Agent or 
Security Agent installed.

Jake Sheets
Sioux City Schools
shee...@siouxcityschools.org


From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help


We need a little more help with the Lightspeed.  We still are not getting any 
users to show up on our reports when using terminal services.  Also we do not 
get a lot of users showing up on stand alone computer either.  Is there some 
setting that I'm missing for that.  I know I need to get the LSGuide installed 
on the terminal server first.

Mitch Mueller
Emmetsburg Schools
mmuel...@emmetsburg.k12.ial.us

RE: [info-tech] Lightspeed Help

[Sheets, Jake]

If it does not work internally, it will not work externally. The service
settings may be the answer to both.

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 8:11 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

Ok.  I'll give that a try.  Thanks for that.  Now what am I doing wrong
with the LSGuide.  I followed the installation instructions on the
lightspeed wiki but still no luck.  What am I missing on that?

 

From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:57 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

It is a service that runs on your server. See the following
knowledgebase article.

 

http://wiki.lightspeedsystems.com/display/KB/Required+Settings+for+Full+
Name+Resolution+-+Q11089

 

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:55 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

We have the security agent installed on everything.  I did it myself.
But it does not always show up on the lightspeed management console.
And what is the TTC Identification service.  And how do I do that?  

 

From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:51 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

Do you have the TTC Identification service running as a domain admin?
How about the IP Magic services?

 

The machines that you want to report on must have either the User Agent
or Security Agent installed.

 

Jake Sheets

Sioux City Schools

shee...@siouxcityschools.org

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help

 

 

We need a little more help with the Lightspeed.  We still are not
getting any users to show up on our reports when using terminal
services.  Also we do not get a lot of users showing up on stand alone
computer either.  Is there some setting that I'm missing for that.  I
know I need to get the LSGuide installed on the terminal server first.

 

Mitch Mueller

Emmetsburg Schools

mmuel...@emmetsburg.k12.ial.us

 

RE: [info-tech] Lightspeed Help

[Mueller, Mitch]

Ok.  I'll give that a try.  Thanks for that.  Now what am I doing wrong with 
the LSGuide.  I followed the installation instructions on the lightspeed wiki 
but still no luck.  What am I missing on that?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:57 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

It is a service that runs on your server. See the following knowledgebase 
article.

http://wiki.lightspeedsystems.com/display/KB/Required+Settings+for+Full+Name+Resolution+-+Q11089



From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:55 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

We have the security agent installed on everything.  I did it myself.  But it 
does not always show up on the lightspeed management console.  And what is the 
TTC Identification service.  And how do I do that?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:51 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

Do you have the TTC Identification service running as a domain admin? How about 
the IP Magic services?

The machines that you want to report on must have either the User Agent or 
Security Agent installed.

Jake Sheets
Sioux City Schools
shee...@siouxcityschools.org


From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help


We need a little more help with the Lightspeed.  We still are not getting any 
users to show up on our reports when using terminal services.  Also we do not 
get a lot of users showing up on stand alone computer either.  Is there some 
setting that I'm missing for that.  I know I need to get the LSGuide installed 
on the terminal server first.

Mitch Mueller
Emmetsburg Schools
mmuel...@emmetsburg.k12.ial.us

RE: [info-tech] Lightspeed Help

[Sheets, Jake]

It is a service that runs on your server. See the following
knowledgebase article.

 

http://wiki.lightspeedsystems.com/display/KB/Required+Settings+for+Full+
Name+Resolution+-+Q11089

 

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:55 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

We have the security agent installed on everything.  I did it myself.
But it does not always show up on the lightspeed management console.
And what is the TTC Identification service.  And how do I do that?  

 

From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:51 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

 

Do you have the TTC Identification service running as a domain admin?
How about the IP Magic services?

 

The machines that you want to report on must have either the User Agent
or Security Agent installed.

 

Jake Sheets

Sioux City Schools

shee...@siouxcityschools.org

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help

 

 

We need a little more help with the Lightspeed.  We still are not
getting any users to show up on our reports when using terminal
services.  Also we do not get a lot of users showing up on stand alone
computer either.  Is there some setting that I'm missing for that.  I
know I need to get the LSGuide installed on the terminal server first.

 

Mitch Mueller

Emmetsburg Schools

mmuel...@emmetsburg.k12.ial.us

 

RE: [info-tech] Lightspeed Help

[Mueller, Mitch]

We have the security agent installed on everything.  I did it myself.  But it 
does not always show up on the lightspeed management console.  And what is the 
TTC Identification service.  And how do I do that?

From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Sheets, Jake
Sent: Monday, February 02, 2009 7:51 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] Lightspeed Help

Do you have the TTC Identification service running as a domain admin? How about 
the IP Magic services?

The machines that you want to report on must have either the User Agent or 
Security Agent installed.

Jake Sheets
Sioux City Schools
shee...@siouxcityschools.org


From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On 
Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help


We need a little more help with the Lightspeed.  We still are not getting any 
users to show up on our reports when using terminal services.  Also we do not 
get a lot of users showing up on stand alone computer either.  Is there some 
setting that I'm missing for that.  I know I need to get the LSGuide installed 
on the terminal server first.

Mitch Mueller
Emmetsburg Schools
mmuel...@emmetsburg.k12.ial.us

RE: [info-tech] Lightspeed Help

[Sheets, Jake]

Do you have the TTC Identification service running as a domain admin?
How about the IP Magic services?

 

The machines that you want to report on must have either the User Agent
or Security Agent installed.

 

Jake Sheets

Sioux City Schools

shee...@siouxcityschools.org

 



From: info-tech-ow...@aea8.k12.ia.us
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Mueller, Mitch
Sent: Monday, February 02, 2009 7:40 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] Lightspeed Help

 

 

We need a little more help with the Lightspeed.  We still are not
getting any users to show up on our reports when using terminal
services.  Also we do not get a lot of users showing up on stand alone
computer either.  Is there some setting that I'm missing for that.  I
know I need to get the LSGuide installed on the terminal server first.

 

Mitch Mueller

Emmetsburg Schools

mmuel...@emmetsburg.k12.ial.us

 

[info-tech] Lightspeed Help

[Mueller, Mitch]

We need a little more help with the Lightspeed.  We still are not getting any 
users to show up on our reports when using terminal services.  Also we do not 
get a lot of users showing up on stand alone computer either.  Is there some 
setting that I'm missing for that.  I know I need to get the LSGuide installed 
on the terminal server first.

Mitch Mueller
Emmetsburg Schools
mmuel...@emmetsburg.k12.ial.us