Re: [LegacyUG] V9 Events

[Ray Rhoads]

That worked! I should have checked that first. Thank You.

Ray

-Original Message- 
From: Chris Hill

Sent: Thursday, January 10, 2019 11:20 AM
To: Legacy User Group
Subject: Re: [LegacyUG] V9 Events

Have you run Tools / Other Tools / Sort Child, Marriage, Media and Event
Lists ? I have noticed that, even when set to keep them in order, they
sometimes do not.

Regards

Chris

-- Original Message --
From: "Ray Rhoads via LegacyUserGroup" 
To: "Legacy User Group" 
Cc: "Ray Rhoads" 
Sent: 10/01/2019 16:06:58
Subject: [LegacyUG] V9 Events

I have another problem which has propped up in at least the Individual 
Report. In the Event section the events are not in chronological order. 
Instead they are listed in order of the Source Citation. The Chronology 
Report however is in the correct order according to date. It became very 
obvious when I just added a 46 events to one ancestor.


Ray

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Re: [LegacyUG] V9 Events

[Chris Hill]

Have you run Tools / Other Tools / Sort Child, Marriage, Media and Event 
Lists ? I have noticed that, even when set to keep them in order, they 
sometimes do not.


Regards

Chris

-- Original Message --
From: "Ray Rhoads via LegacyUserGroup" 
To: "Legacy User Group" 
Cc: "Ray Rhoads" 
Sent: 10/01/2019 16:06:58
Subject: [LegacyUG] V9 Events


I have another problem which has propped up in at least the Individual Report. 
In the Event section the events are not in chronological order. Instead they 
are listed in order of the Source Citation. The Chronology Report however is in 
the correct order according to date. It became very obvious when I just added a 
46 events to one ancestor.

Ray

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[LegacyUG] V9 Events

[Ray Rhoads via LegacyUserGroup]

I have another problem which has propped up in at least the Individual 
Report. In the Event section the events are not in chronological order. 
Instead they are listed in order of the Source Citation. The Chronology 
Report however is in the correct order according to date. It became very 
obvious when I just added a 46 events to one ancestor.


Ray 



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Re: [LegacyUG] V9

[Cathy Pinner]

This error has been recently logged in the bug tracking and I've added a 
note that 3 people on this list are also reporting it.


Cathy

William E. Hippe wrote:


I also get this error. I have used the file compact file, and fix file 
utility and the error persists.


Sent from my iPhone



On May 22, 2017, at 5:20 PM, Loren L. Johns via 
LegacyUserGroup wrote:


The original message to the list is in the attachment.

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Re: [LegacyUG] V9

[William E. Hippe]

I also get this error.  I have used the file compact file, and fix file utility 
and the error persists.

Sent from my iPhone

> On May 22, 2017, at 5:20 PM, Loren L. Johns via LegacyUserGroup 
>  wrote:
> 
> The original message to the list is in the attachment.
> 
> This action is required because of the DMARC Reject/Quarantine Policy
> imposed by some email providers. Users who want to send messages
> without conversion to attachments should use a different email address
> for their subscription.
> 
> Known providers for free email accounts whose emails do not require
> this conversion include gmail.com and hotmail.com.  Many other email
> providers will also work but you will have to give them a try.
> 
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Re: [LegacyUG] V9

[Loren L. Johns via LegacyUserGroup]

The original message to the list is in the attachment.

This action is required because of the DMARC Reject/Quarantine Policy
imposed by some email providers. Users who want to send messages
without conversion to attachments should use a different email address
for their subscription.

Known providers for free email accounts whose emails do not require
this conversion include gmail.com and hotmail.com.  Many other email
providers will also work but you will have to give them a try.--- Begin Message ---
I get the same thing. I think it is a new bug introduced in 9.0.0.180.
Peace, Loren Johns
Elkhart, Indiana  "True followers of Jesus are absurdly happy, totally 
fearless, and almost always in trouble." --Meister Eckhard 

On Monday, May 22, 2017, 7:49:58 PM EDT, Ken N  wrote:
I just started using version 9. When I do a merge I get the message “Person 0 
cannot be found. I have to control+alt+delete and close the program and restart 
in order to continue.

  

Any suggestions

  

Ken

  
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Re: [LegacyUG] V9

[Loren L. Johns via LegacyUserGroup]

The original message to the list is in the attachment.

This action is required because of the DMARC Reject/Quarantine Policy
imposed by some email providers. Users who want to send messages
without conversion to attachments should use a different email address
for their subscription.

Known providers for free email accounts whose emails do not require
this conversion include gmail.com and hotmail.com.  Many other email
providers will also work but you will have to give them a try.--- Begin Message ---
I get the same thing. I think it is a new bug introduced in 9.0.0.180.
Peace, Loren Johns
Elkhart, Indiana  "True followers of Jesus are absurdly happy, totally 
fearless, and almost always in trouble." --Meister Eckhard 

On Monday, May 22, 2017, 7:49:58 PM EDT, Ken N  wrote:
I just started using version 9. When I do a merge I get the message “Person 0 
cannot be found. I have to control+alt+delete and close the program and restart 
in order to continue.

  

Any suggestions

  

Ken

  
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Re: [LegacyUG] V9

[Sherry]

Try backing up the Family File (File > Backup File) then run File > File
Maintenance > Check/Repair and see if that helps.

Sherry

On Mon, May 22, 2017 at 1:13 PM, Ken N  wrote:

> I just started using version 9. When I do a merge I get the message
> “Person 0 cannot be found. I have to control+alt+delete and close the
> program and restart in order to continue.
>
>
>
> Any suggestions
>
>
>
> Ken
>
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[LegacyUG] V9

[Ken N]

I just started using version 9. When I do a merge I get the message "Person
0 cannot be found. I have to control+alt+delete and close the program and
restart in order to continue.

 

Any suggestions

 

Ken

 

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Re: [LegacyUG] V9 Hinting

[Dick Nixon]

Got it. Thanks.

On Tue, May 16, 2017 at 12:49 PM, Brian Kelly <exma...@gmail.com> wrote:
> You misunderstand. Hints work by automating the search function for those
> sites. The info Legacy sends out is similar to the data you have to manually
> submit to the site in order to do a search of their records. Data on one
> person at a time is sent in a single transmission, there is no giant
> submission of all the data from your file in one big lump. In fact the hint
> sites also want Legacy to control how often a search is performed, that is
> why in the hint settings you can only set the refresh (ie. the time between
> searches for the same person) time at a minimum of 30 days.
>
> The benefit of hinting is that Hints submit these search requests and
> accumulate the responses (hits) on your behalf without you having to sit at
> your computer: submitting searches for each person, analyzing each screen
> full of responses and updating your data from those results. Hints let you
> know there is a potential match but you can investigate those at your
> leisure.
>
> Brian Kelly
>
>
> On 16-May-17 12:28 PM, Dick Nixon wrote:
>>
>> OK, thanks.
>>
>> ""No access to my Legacy data.""
>>
>> So hinting sites only give hints if I have uploaded a gedcom to them?
>> I thought Legacy V9 hints sent some info up so they could tell if they
>> had hints. Then I could decide to subscribe if I wanted to get the
>> info. More confused now. Not sure what Legacy is giving me.
>>
>> On Tue, May 16, 2017 at 11:49 AM, Michele/Support
>> <mich...@legacyfamilytree.com> wrote:
>>>
>>> MyHeritage does not have access to your data. The only way for your data
>>> to
>>> get on MyHeritage is if you upload a gedcom to their website.
>>>
>>>
>>> Michele Simmons Lewis, CG
>>> Legacy Family Tree
>>> mich...@legacyfamilytree.com
>>> www.legacyfamilytree.com
>>>
>>> Certified Genealogist is a registered trademark and the designation CG is
>>> a
>>> service mark of the Board for Certification of GenealogistsR, used under
>>> license by Board certificants who meet competency standards.
>>>
>>> -Original Message-
>>> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
>>> Behalf Of Dick Nixon
>>> Sent: Tuesday, May 16, 2017 11:20 AM
>>> To: Legacy User Group <LegacyUserGroup@legacyusers.com>
>>> Subject: [LegacyUG] V9 Hinting
>>>
>>> I'm a little confused about the hinting in V9 and the concerns about
>>> MyHeritate getting and publishing users' data. Is there any way that the
>>> "hinting sites" can use my Legacy database data for their own use?
>>> Put it on their site? Or do they just look at it and suggest hints that
>>> only
>>> I see?
>>>
>>> (I tried to ask this question-twice-during Geoff's last Webinar but got
>>> no
>>> answer.)
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>>>
>>> --
>>>
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>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>>
>
>
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Re: [LegacyUG] V9 Hinting

[Brian Kelly]

You misunderstand. Hints work by automating the search function for 
those sites. The info Legacy sends out is similar to the data you have 
to manually submit to the site in order to do a search of their records. 
Data on one person at a time is sent in a single transmission, there is 
no giant submission of all the data from your file in one big lump. In 
fact the hint sites also want Legacy to control how often a search is 
performed, that is why in the hint settings you can only set the refresh 
(ie. the time between searches for the same person) time at a minimum of 
30 days.


The benefit of hinting is that Hints submit these search requests and 
accumulate the responses (hits) on your behalf without you having to sit 
at your computer: submitting searches for each person, analyzing each 
screen full of responses and updating your data from those results. 
Hints let you know there is a potential match but you can investigate 
those at your leisure.


Brian Kelly

On 16-May-17 12:28 PM, Dick Nixon wrote:

OK, thanks.

""No access to my Legacy data.""

So hinting sites only give hints if I have uploaded a gedcom to them?
I thought Legacy V9 hints sent some info up so they could tell if they
had hints. Then I could decide to subscribe if I wanted to get the
info. More confused now. Not sure what Legacy is giving me.

On Tue, May 16, 2017 at 11:49 AM, Michele/Support
<mich...@legacyfamilytree.com> wrote:

MyHeritage does not have access to your data. The only way for your data to
get on MyHeritage is if you upload a gedcom to their website.


Michele Simmons Lewis, CG
Legacy Family Tree
mich...@legacyfamilytree.com
www.legacyfamilytree.com

Certified Genealogist is a registered trademark and the designation CG is a
service mark of the Board for Certification of GenealogistsR, used under
license by Board certificants who meet competency standards.

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Dick Nixon
Sent: Tuesday, May 16, 2017 11:20 AM
To: Legacy User Group <LegacyUserGroup@legacyusers.com>
Subject: [LegacyUG] V9 Hinting

I'm a little confused about the hinting in V9 and the concerns about
MyHeritate getting and publishing users' data. Is there any way that the
"hinting sites" can use my Legacy database data for their own use?
Put it on their site? Or do they just look at it and suggest hints that only
I see?

(I tried to ask this question-twice-during Geoff's last Webinar but got no
answer.)

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Re: [LegacyUG] V9 Hinting

[Michele/Support]

No, you do not have to have uploaded a gedcom to get hints.  You are seeing
hints from other people's trees.  Look at it this way...

You could go to MyHeritage and fill in their search fields, names, dates,
locations, and then MyHeritage will tell you if they have anything in their
databases that matches.  They don't keep the information you entered in
those search fields.  It is the same thing with hinting.  They look at what
you have and then they generate results but they can't collect/keep the data
in your file.  It is all handled by a computer algorithm. 

In the case of MyHeritage you will see two different kinds of hints.  You
will see hints to documents and hints to trees that people have uploaded to
MyHeritage.



Michele Simmons Lewis, CG
Legacy Family Tree
mich...@legacyfamilytree.com 
www.legacyfamilytree.com  

Certified Genealogist is a registered trademark and the designation CG is a
service mark of the Board for Certification of GenealogistsR, used under
license by Board certificants who meet competency standards.

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Dick Nixon
Sent: Tuesday, May 16, 2017 12:29 PM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] V9 Hinting

OK, thanks.

""No access to my Legacy data.""

So hinting sites only give hints if I have uploaded a gedcom to them?
I thought Legacy V9 hints sent some info up so they could tell if they had
hints. Then I could decide to subscribe if I wanted to get the info. More
confused now. Not sure what Legacy is giving me.

On Tue, May 16, 2017 at 11:49 AM, Michele/Support
<mich...@legacyfamilytree.com> wrote:
> MyHeritage does not have access to your data. The only way for your 
> data to get on MyHeritage is if you upload a gedcom to their website.
>
>
> Michele Simmons Lewis, CG
> Legacy Family Tree
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
> Certified Genealogist is a registered trademark and the designation CG 
> is a service mark of the Board for Certification of GenealogistsR, 
> used under license by Board certificants who meet competency standards.
>
> -Original Message-
> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] 
> On Behalf Of Dick Nixon
> Sent: Tuesday, May 16, 2017 11:20 AM
> To: Legacy User Group <LegacyUserGroup@legacyusers.com>
> Subject: [LegacyUG] V9 Hinting
>
> I'm a little confused about the hinting in V9 and the concerns about 
> MyHeritate getting and publishing users' data. Is there any way that 
> the "hinting sites" can use my Legacy database data for their own use?
> Put it on their site? Or do they just look at it and suggest hints 
> that only I see?
>
> (I tried to ask this question-twice-during Geoff's last Webinar but 
> got no
> answer.)
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> m
> Archives at:
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>
>
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Re: [LegacyUG] V9 Hinting

[Dick Nixon]

OK, thanks.

""No access to my Legacy data.""

So hinting sites only give hints if I have uploaded a gedcom to them?
I thought Legacy V9 hints sent some info up so they could tell if they
had hints. Then I could decide to subscribe if I wanted to get the
info. More confused now. Not sure what Legacy is giving me.

On Tue, May 16, 2017 at 11:49 AM, Michele/Support
<mich...@legacyfamilytree.com> wrote:
> MyHeritage does not have access to your data. The only way for your data to
> get on MyHeritage is if you upload a gedcom to their website.
>
>
> Michele Simmons Lewis, CG
> Legacy Family Tree
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
> Certified Genealogist is a registered trademark and the designation CG is a
> service mark of the Board for Certification of GenealogistsR, used under
> license by Board certificants who meet competency standards.
>
> -Original Message-
> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
> Behalf Of Dick Nixon
> Sent: Tuesday, May 16, 2017 11:20 AM
> To: Legacy User Group <LegacyUserGroup@legacyusers.com>
> Subject: [LegacyUG] V9 Hinting
>
> I'm a little confused about the hinting in V9 and the concerns about
> MyHeritate getting and publishing users' data. Is there any way that the
> "hinting sites" can use my Legacy database data for their own use?
> Put it on their site? Or do they just look at it and suggest hints that only
> I see?
>
> (I tried to ask this question-twice-during Geoff's last Webinar but got no
> answer.)
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
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>
>
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>
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Re: [LegacyUG] V9 Hinting

[Michele/Support]

MyHeritage does not have access to your data. The only way for your data to
get on MyHeritage is if you upload a gedcom to their website. 


Michele Simmons Lewis, CG
Legacy Family Tree
mich...@legacyfamilytree.com 
www.legacyfamilytree.com  

Certified Genealogist is a registered trademark and the designation CG is a
service mark of the Board for Certification of GenealogistsR, used under
license by Board certificants who meet competency standards.

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Dick Nixon
Sent: Tuesday, May 16, 2017 11:20 AM
To: Legacy User Group <LegacyUserGroup@legacyusers.com>
Subject: [LegacyUG] V9 Hinting

I'm a little confused about the hinting in V9 and the concerns about
MyHeritate getting and publishing users' data. Is there any way that the
"hinting sites" can use my Legacy database data for their own use?
Put it on their site? Or do they just look at it and suggest hints that only
I see?

(I tried to ask this question-twice-during Geoff's last Webinar but got no
answer.)

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[LegacyUG] V9 Hinting

[Dick Nixon]

I'm a little confused about the hinting in V9 and the concerns about
MyHeritate getting and publishing users' data. Is there any way that
the "hinting sites" can use my Legacy database data for their own use?
Put it on their site? Or do they just look at it and suggest hints
that only I see?

(I tried to ask this question-twice-during Geoff's last Webinar but
got no answer.)

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[LegacyUG] v9 Build 169 issue

[Ian Thomas]

For my specific issue in v9, latest build, which is the Siblings List 
displaying both siblings and children of a woman - I've been advised that it's 
cosmetic (my term) and that the database itself isn't compromised. And that the 
Legacy FT v9 program is being fixed

Ian Thomas
Albert Park, Victoria 3206 Australia

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Ian Thomas
Sent: Thursday, 11 May 2017 12:48 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Ver. 9 - Right Click - Family View - issue or not

Larry, I'm not about to try what you describe, but I have a situation that 
might be explained by what you found. If so, I didn't notice the wrong window 
opening.

For one individual only, the Siblings list shows her 7 siblings and herself, 
but also her 6 children from her marriage - all of these listed have correct 
RIN.
Selecting each sibling in turn, then opening the siblings list for each, shows 
no errors. It is only for the one individual that this problem exists
Checking names, I have no duplicates - everything appears normal.

In the last 36 hours, I was editing some information for this part of the 
family. What I describe MAY have occurred if the right-click popup window was 
for the wrong person, and I didn't notice that. I have screen capture images of 
the problem (which I can't correct). My solution was to open a previous backup, 
for which the problem isn't showing.

I have reported this to Millennia, but I'm not sure it has the same cause as 
your observations. I'll let them consider it.

Ian Thomas
Albert Park, Victoria 3206 Australia

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Re: [LegacyUG] V9 Error Code 3045 **SOLVED**

[CE WOOD]

Thanks so very much for the detailed description! Not too many people use 
Webroot, but I do. I am so glad I have not yet updated. You have probably saved 
many people from worry and grief!


CE



From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of 
David Dearth <deart...@hotmail.com>
Sent: Saturday, May 6, 2017 7:21 PM
To: Legacy User Group
Subject: Re: [LegacyUG] V9 Error Code 3045 **SOLVED**

Thank you Bob, Robert, Ian, Pete and Cathy!  There's a great group of
people on this list!

After much experimentation, the problem has been found.  Ian, it appears
that you were on the right track.  My anti-virus software was the
culprit.  I am running Webroot SecureAnywhere on all of our computers
and devices.  This is a popular (I think) program that I originally
purchased from Best Buy.  This is the first time I have had any kind of
issue with it since 2009 when we first started using it.

If anyone else is using Webroot and having issues with Legacy, this is
what I have done...  Open Webroot, then go to Identity Protection
settings (the gear icon).  There is a tab there for Application
Protection.  Choose this tab and you will see many of your programs
listed.  The options are "Protect", "Allow" and "Deny".  Legacy 9 was
set to "Deny", apparently by default.  I changed it to "Allow", and all
of my problems disappeared!  I tried many different things to track down
this problem, starting with the suggestions from you folks.

This one tweak fixed the following problems:

1. Error Code 3045 (not a Legacy error) on exit.
2. Error Code 3045 sometimes on startup.
3. Inability to paste text.  This was a problem that I was not aware of
at the time of my first post.  I could not paste anything that I copied,
which I used to do quite routinely. No field, including general notes,
would accept pasting of any kind.  It just remained blank.
4. Backups not occurring.  Backups are now working beautifully!
...Backup to Legacy Cloud seems to be working now too, but I'm thinking
that issue may be unrelated??  Just coincidence in timing perhaps.
5. Hints are working extremely well now.  I did not realize before that
the Hint feature may have been hindered somewhat by this issue. After
changing this setting in Webroot, I saw orange dots (hints) popping up
everywhere!  It was not like that before. Just a few here and there.

I am extremely happy with Legacy 9!  Glad I upgraded from 7.5!

Anyone else running Webroot - check your settings!

Thanks a million!

Dave Dearth


-- Original Message --
From: "Pete" <pete.bea...@gmail.com>
To: "'Legacy User Group'" <legacyusergroup@legacyusers.com>
Sent: 4/22/2017 10:23:28 PM
Subject: Re: [LegacyUG] V9 Error Code 3045

>There appear to be two ".ldb" files under the Legacy Family Tree/Data
>directory.
>Before you run the Legacy Program, check the "Data" directory and
>delete any
>".ldb" files you find.  When you run Legacy, It will recreate the
>necessary
>".ldb" files.
>
>Pete Beatty
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>On
>Behalf Of Ian Thomas
>Sent: Saturday, April 22, 2017 9:34 PM
>To: Legacy User Group <legacyusergroup@legacyusers.com>
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>David
>There is a possibility that this is caused by an anti-virus program
>putting
>a lock on (the technical term) the .ldb lock file. This is not your
>Legacy
>database itself, but associated with it.
>If this is the cause, then you can  tell your ant-virus software to
>exclude
>scanning of MSACCESS.EXE files But I only know this for Symantec's DLP
>(Data
>Loss Prevention) client software. It may not apply to other "domestic"
>virus
>checkers.
>
>Even if this is NOT the problem, you may have to delete the .ldb file.
>Check
>the Legacy Help web page - I think there is a specific article there.
>The
>file is recreated by the "Access database engine" which Legacy uses,
>and
>deleting it does no harm.
>Cathy Pinner or Brian Kelly may have some observations about Error
>3045?
>
>Ian Thomas
>Albert Park, Victoria 3206 Australia
>
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>On
>Behalf Of David Dearth
>Sent: Sunday, 23 April 2017 10:49 AM
>To: LegacyUserGroup@legacyusers.com
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>Thank you Robert and Bob... yes I have tried rebooting. I have since
>confirmed that this is indeed a MS Access (which I believe Legacy uses)
>error code and not Legacy's (it is not listed in Legacy's error list
>either). A Google search turned up many hits on this. I will
>investi

Re: [LegacyUG] V9 Error Code 3045 **SOLVED**

[David Dearth]

Thank you Bob, Robert, Ian, Pete and Cathy!  There's a great group of 
people on this list!

After much experimentation, the problem has been found.  Ian, it appears 
that you were on the right track.  My anti-virus software was the 
culprit.  I am running Webroot SecureAnywhere on all of our computers 
and devices.  This is a popular (I think) program that I originally 
purchased from Best Buy.  This is the first time I have had any kind of 
issue with it since 2009 when we first started using it.

If anyone else is using Webroot and having issues with Legacy, this is 
what I have done...  Open Webroot, then go to Identity Protection 
settings (the gear icon).  There is a tab there for Application 
Protection.  Choose this tab and you will see many of your programs 
listed.  The options are "Protect", "Allow" and "Deny".  Legacy 9 was 
set to "Deny", apparently by default.  I changed it to "Allow", and all 
of my problems disappeared!  I tried many different things to track down 
this problem, starting with the suggestions from you folks.

This one tweak fixed the following problems:

1. Error Code 3045 (not a Legacy error) on exit.
2. Error Code 3045 sometimes on startup.
3. Inability to paste text.  This was a problem that I was not aware of 
at the time of my first post.  I could not paste anything that I copied, 
which I used to do quite routinely. No field, including general notes, 
would accept pasting of any kind.  It just remained blank.
4. Backups not occurring.  Backups are now working beautifully!
...Backup to Legacy Cloud seems to be working now too, but I'm thinking 
that issue may be unrelated??  Just coincidence in timing perhaps.
5. Hints are working extremely well now.  I did not realize before that 
the Hint feature may have been hindered somewhat by this issue. After 
changing this setting in Webroot, I saw orange dots (hints) popping up 
everywhere!  It was not like that before. Just a few here and there.

I am extremely happy with Legacy 9!  Glad I upgraded from 7.5!

Anyone else running Webroot - check your settings!

Thanks a million!

Dave Dearth


-- Original Message --
From: "Pete" <pete.bea...@gmail.com>
To: "'Legacy User Group'" <legacyusergroup@legacyusers.com>
Sent: 4/22/2017 10:23:28 PM
Subject: Re: [LegacyUG] V9 Error Code 3045

>There appear to be two ".ldb" files under the Legacy Family Tree/Data
>directory.
>Before you run the Legacy Program, check the "Data" directory and 
>delete any
>".ldb" files you find.  When you run Legacy, It will recreate the 
>necessary
>".ldb" files.
>
>Pete Beatty
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] 
>On
>Behalf Of Ian Thomas
>Sent: Saturday, April 22, 2017 9:34 PM
>To: Legacy User Group <legacyusergroup@legacyusers.com>
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>David
>There is a possibility that this is caused by an anti-virus program 
>putting
>a lock on (the technical term) the .ldb lock file. This is not your 
>Legacy
>database itself, but associated with it.
>If this is the cause, then you can  tell your ant-virus software to 
>exclude
>scanning of MSACCESS.EXE files But I only know this for Symantec's DLP 
>(Data
>Loss Prevention) client software. It may not apply to other "domestic" 
>virus
>checkers.
>
>Even if this is NOT the problem, you may have to delete the .ldb file. 
>Check
>the Legacy Help web page - I think there is a specific article there. 
>The
>file is recreated by the "Access database engine" which Legacy uses, 
>and
>deleting it does no harm.
>Cathy Pinner or Brian Kelly may have some observations about Error 
>3045?
>
>Ian Thomas
>Albert Park, Victoria 3206 Australia
>
>
>-Original Message-
>From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] 
>On
>Behalf Of David Dearth
>Sent: Sunday, 23 April 2017 10:49 AM
>To: LegacyUserGroup@legacyusers.com
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>Thank you Robert and Bob... yes I have tried rebooting. I have since
>confirmed that this is indeed a MS Access (which I believe Legacy uses)
>error code and not Legacy's (it is not listed in Legacy's error list
>either). A Google search turned up many hits on this. I will 
>investigate
>further and get back with the group on what I find out.
>
>Dave
>
>
>
>--
>
>LegacyUserGroup mailing list
>LegacyUserGroup@legacyusers.com
>To manage your subscription and unsubscribe
>http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
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>
>
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Re: [LegacyUG] V9 Error Code 3045

[Cathy Pinner]

David,
There is a problem with the Legacy Cloud (I think there still is) so 
untick that if it is ticked.


If you still get this error, contacting support is your best option 
after checking that you don't have Legacy FamilySearch or Legacy 
Charting open or even Legacy 7.5 though that is likely a different file 
with the same name?


You may still be negotiating the change in Default locations for data 
and media if you were using the Legacy 7.5 defaults.
It was the changes to the defaults that allows 7.5 and 8 or 9 to be 
installed at the same time. Legacy 9 overwrites Legacy 8.
(Legacy 7 overwrote Legacy 6 unless computer literate people changed the 
defaults.)


Cathy

David Dearth wrote:


I have just recently upgraded to Legacy V9 from V7.5. So far I am
loving the program. However, I am getting error 3045 every time I
exit. The exact wording is "Backup of Family File has failed. Error
3045: Could not use \Dearth.fdb'; file already in use. Would you
like to TRY IT AGAIN?". Answering yes repeatedly results in the same
message. It is set to backup everytime I exit. Of course it is still
in use, I am looking at the Legacy screen when it is backing up (or
trying to back up).

Also, uploading to the Legacy Cloud also fails. It seems to backup ok,
then shows 'disconnected' then a failure message.

I am running on Windows 7 Home Premium, 32-bit.

Perhaps I am missing something. Anyone have any ideas?

Thanks in advance.

Dave Dearth




David Dearth 
Sunday, 23 April 2017 4:18 AM
I have just recently upgraded to Legacy V9 from V7.5.  So far I am 
loving the program.  However, I am getting error 3045 every time I 
exit.  The exact wording is "Backup of Family File has failed.  Error 
3045: Could not use \Dearth.fdb'; file already in use.  Would you 
like to TRY IT AGAIN?".  Answering yes repeatedly results in the same 
message.  It is set to backup everytime I exit.  Of course it is still 
in use, I am looking at the Legacy screen when it is backing up (or 
trying to back up).


Also, uploading to the Legacy Cloud also fails.  It seems to backup 
ok, then shows 'disconnected' then a failure message.


I am running on Windows 7 Home Premium, 32-bit.

Perhaps I am missing something.  Anyone have any ideas?

Thanks in advance.

Dave Dearth




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Re: [LegacyUG] V9 Error Code 3045

[Pete]

There appear to be two ".ldb" files under the Legacy Family Tree/Data
directory.
Before you run the Legacy Program, check the "Data" directory and delete any
".ldb" files you find.  When you run Legacy, It will recreate the necessary
".ldb" files.

Pete Beatty

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Ian Thomas
Sent: Saturday, April 22, 2017 9:34 PM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] V9 Error Code 3045

David
There is a possibility that this is caused by an anti-virus program putting
a lock on (the technical term) the .ldb lock file. This is not your Legacy
database itself, but associated with it. 
If this is the cause, then you can  tell your ant-virus software to exclude
scanning of MSACCESS.EXE files But I only know this for Symantec's DLP (Data
Loss Prevention) client software. It may not apply to other "domestic" virus
checkers.

Even if this is NOT the problem, you may have to delete the .ldb file. Check
the Legacy Help web page - I think there is a specific article there. The
file is recreated by the "Access database engine" which Legacy uses, and
deleting it does no harm. 
Cathy Pinner or Brian Kelly may have some observations about Error 3045?

Ian Thomas
Albert Park, Victoria 3206 Australia


-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of David Dearth
Sent: Sunday, 23 April 2017 10:49 AM
To: LegacyUserGroup@legacyusers.com
Subject: Re: [LegacyUG] V9 Error Code 3045

Thank you Robert and Bob... yes I have tried rebooting. I have since
confirmed that this is indeed a MS Access (which I believe Legacy uses)
error code and not Legacy's (it is not listed in Legacy's error list
either). A Google search turned up many hits on this. I will investigate
further and get back with the group on what I find out.

Dave



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Re: [LegacyUG] V9 Error Code 3045

[Ian Thomas]

David
There is a possibility that this is caused by an anti-virus program putting a 
lock on (the technical term) the .ldb lock file. This is not your Legacy 
database itself, but associated with it. 
If this is the cause, then you can  tell your ant-virus software to exclude 
scanning of MSACCESS.EXE files
But I only know this for Symantec's DLP (Data Loss Prevention) client software. 
It may not apply to other "domestic" virus checkers.

Even if this is NOT the problem, you may have to delete the .ldb file. Check 
the Legacy Help web page - I think there is a specific article there. The file 
is recreated by the "Access database engine" which Legacy uses, and deleting it 
does no harm. 
Cathy Pinner or Brian Kelly may have some observations about Error 3045?

Ian Thomas
Albert Park, Victoria 3206 Australia


-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of David Dearth
Sent: Sunday, 23 April 2017 10:49 AM
To: LegacyUserGroup@legacyusers.com
Subject: Re: [LegacyUG] V9 Error Code 3045

Thank you Robert and Bob... yes I have tried rebooting. I have since confirmed 
that this is indeed a MS Access (which I believe Legacy uses) error code and 
not Legacy's (it is not listed in Legacy's error list either). A Google search 
turned up many hits on this. I will investigate further and get back with the 
group on what I find out.

Dave



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Re: [LegacyUG] V9 Error Code 3045

[David Dearth]

Thank you Robert and Bob... yes I have tried rebooting. I have since 
confirmed that this is indeed a MS Access (which I believe Legacy uses) 
error code and not Legacy's (it is not listed in Legacy's error list 
either). A Google search turned up many hits on this. I will investigate 
further and get back with the group on what I find out.

Dave

>-- Original Message --
>From: "Robert57P_gmail" <robert...@gmail.com>
>To: deart...@hotmail.com
>Cc:
>Sent: 4/22/2017 5:31:06 PM
>Subject: Re: [LegacyUG] V9 Error Code 3045
>
>>Have you tried rebooting your PC?
>>
>>On 04/22/2017 16:18, David Dearth wrote:
>>>I have just recently upgraded to Legacy V9 from V7.5.  So far I am 
>>>loving the program.  However, I am getting error 3045 every time I 
>>>exit.  The exact wording is "Backup of Family File has failed.  Error 
>>>3045: Could not use \Dearth.fdb'; file already in use.  Would you 
>>>like to TRY IT AGAIN?".  Answering yes repeatedly results in the same 
>>>message.  It is set to backup everytime I exit.  Of course it is 
>>>still in use, I am looking at the Legacy screen when it is backing up 
>>>(or trying to back up).
>>>
>>>Also, uploading to the Legacy Cloud also fails.  It seems to backup 
>>>ok, then shows 'disconnected' then a failure message.
>>>
>>>I am running on Windows 7 Home Premium, 32-bit.
>>>
>>>Perhaps I am missing something.  Anyone have any ideas?
>>>
>>>Thanks in advance.
>>>
>>>Dave Dearth
>>>
>>>
>>>
>>
>

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Re: [LegacyUG] V9 Error Code 3045

[Bob Austen]

Hi Dave,

I have no issue with backup on exit, where the file is closed, or with 
‘File/Backup File’ where the file is actually still open in Legacy. But I use 
Widows 10.

 

I have not tried uploading to Legacy Cloud.  Maybe I’m too cautious, but I 
can’t find any privacy statement or anything to say what they do with my data 
on the cloud.

 

Error 3045 is a MS Windows error and may only affect Win7, Vista and XP. Google 
‘Error 3045’ for some causes and possible fixes.

 

Bob Austen

 

 

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of David Dearth
Sent: Saturday, April 22, 2017 1:19 PM
To: LegacyUserGroup@legacyusers.com
Subject: [LegacyUG] V9 Error Code 3045

 

I have just recently upgraded to Legacy V9 from V7.5.  So far I am loving the 
program.  However, I am getting error 3045 every time I exit.  The exact 
wording is "Backup of Family File has failed.  Error 3045: Could not use 
\Dearth.fdb'; file already in use.  Would you like to TRY IT AGAIN?".  
Answering yes repeatedly results in the same message.  It is set to backup 
everytime I exit.  Of course it is still in use, I am looking at the Legacy 
screen when it is backing up (or trying to back up).   

 

Also, uploading to the Legacy Cloud also fails.  It seems to backup ok, then 
shows 'disconnected' then a failure message.

 

I am running on Windows 7 Home Premium, 32-bit.

 

Perhaps I am missing something.  Anyone have any ideas?

 

Thanks in advance.

 

Dave Dearth

 

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[LegacyUG] V9 Error Code 3045

[David Dearth]

I have just recently upgraded to Legacy V9 from V7.5.  So far I am loving the 
program.  However, I am getting error 3045 every time I exit.  The exact 
wording is "Backup of Family File has failed.  Error 3045: Could not use 
\Dearth.fdb'; file already in use.  Would you like to TRY IT AGAIN?".  
Answering yes repeatedly results in the same message.  It is set to backup 
everytime I exit.  Of course it is still in use, I am looking at the Legacy 
screen when it is backing up (or trying to back up).

Also, uploading to the Legacy Cloud also fails.  It seems to backup ok, then 
shows 'disconnected' then a failure message.

I am running on Windows 7 Home Premium, 32-bit.

Perhaps I am missing something.  Anyone have any ideas?

Thanks in advance.

Dave Dearth

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