no joy with my new mac
Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
RE: no joy with my new mac
It can take quite a time for updates to be installed so would counsel giving the machine lots of time to complete any update. I think I had to wait about 30 minutes once. The normal way to force a reboot is to hold the power button down. The advice Apple gave me though, when I had a problem with my iMac was to unplug the machine, wait 10 seconds and then start up the machine again. With a laptop I guess that involves removing the battery as well. David Griffith -Original Message- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gallagher Sent: 07 July 2013 15:54 To: mac-access@mac-access.net Subject: no joy with my new mac Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
That, however, becomes an issue, because on the more modern laptops, such as the MacBook Pro, the batteries are not user replaceable, and must be serviced by either an Apple authorized vendor, or an Apple store. John, out of curiosity, do you happen to know what year and model your Mac is? Sent from my iPhone On Jul 7, 2013, at 11:26 AM, David Griffith d.griff...@btinternet.com wrote: It can take quite a time for updates to be installed so would counsel giving the machine lots of time to complete any update. I think I had to wait about 30 minutes once. The normal way to force a reboot is to hold the power button down. The advice Apple gave me though, when I had a problem with my iMac was to unplug the machine, wait 10 seconds and then start up the machine again. With a laptop I guess that involves removing the battery as well. David Griffith -Original Message- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gallagher Sent: 07 July 2013 15:54 To: mac-access@mac-access.net Subject: no joy with my new mac Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
Hello John, Have you tried pressing Command-F5 to turn VoiceOver on? Also, did the shop set up the computer for you? Cheers, Anne On 7 Jul 2013, at 18:50, John Gallagher j...@pianotuner.plus.com wrote: Hi there it's brand new from laptops direct in Huddersfield. apparently when I switch on it shows the apple logo the music sound plays the disk whirls and you wait and wait nothing at all. should I have created a mac os 10 cd? --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
John - I'm a bit puzzled when you say the disc whirls; the MacBook air [yours as I understand it is the same as mine] has an SSD drive, so I don't think you'd hear any disc activity. I can't, but then again, my hearing isn't great! I think perhaps, if you've downloaded updates, as has been suggested, you may need to wait a fair while for installations to complete. If you press the function key and f12, do you hear a click [this is the volume up key combination, or it is at least, if your machine hasn't been set up to perform differently with the function key; if you don't hear a click, I think this means boot up hasn't completed. The only other thing I can think of, is to be sure that the magnetic plug on the charging cable is properly connected to your Mac, just in case the battery is fully run down - Andy - Original Message - From: John Gallagher j...@pianotuner.plus.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 5:50 PM Subject: Re: no joy with my new mac Hi there it's brand new from laptops direct in Huddersfield. apparently when I switch on it shows the apple logo the music sound plays the disk whirls and you wait and wait nothing at all. should I have created a mac os 10 cd?At 16:48 07/07/2013, you wrote: That, however, becomes an issue, because on the more modern laptops, such as the MacBook Pro, the batteries are not user replaceable, and must be serviced by either an Apple authorized vendor, or an Apple store. John, out of curiosity, do you happen to know what year and model your Mac is? Sent from my iPhone On Jul 7, 2013, at 11:26 AM, David Griffith d.griff...@btinternet.com wrote: It can take quite a time for updates to be installed so would counsel giving the machine lots of time to complete any update. I think I had to wait about 30 minutes once. The normal way to force a reboot is to hold the power button down. The advice Apple gave me though, when I had a problem with my iMac was to unplug the machine, wait 10 seconds and then start up the machine again. With a laptop I guess that involves removing the battery as well. David Griffith -Original Message- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gallagher Sent: 07 July 2013 15:54 To: mac-access@mac-access.net Subject: no joy with my new mac Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html
Re: no joy with my new mac
I would opt in tot he recovery console. I had the same problem with an earlier update this week. I booted in to there and repaired the disk and now all is well. Take care. On Jul 7, 2013, at 10:28 AM, Chris H christopher...@gmail.com wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
To reset the PRAM, you have to hold down Command, Option, p and r, then press the Power key and keep holding down the four keys until you hear the chime four times. Release the four keys and the machine will boot normally. Also, having done updates, it's a good idea to repair permissions. Cheers, Anne On 7 Jul 2013, at 19:28, Chris H christopher...@gmail.com wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
Hi there yeh all was set up by me and Heather who has full sight. after we installed updates from the apple store it said the computer needs to be restarted so we correctly shut down and now I cannot get it back on. it is from laptopsdirect in Huddersfield in the uk. thanks. At 18:29 07/07/2013, you wrote: Hello John, Have you tried pressing Command-F5 to turn VoiceOver on? Also, did the shop set up the computer for you? Cheers, Anne On 7 Jul 2013, at 18:50, John Gallagher j...@pianotuner.plus.com wrote: Hi there it's brand new from laptops direct in Huddersfield. apparently when I switch on it shows the apple logo the music sound plays the disk whirls and you wait and wait nothing at all. should I have created a mac os 10 cd? --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
I think when he says wirrels around, he's referring to the circle in the center of the screen that spins around as the machine is first booting right after the startup chime. I don't think he literally meant the actual ssd drive, correct me if I'm wrong. Chris. - Original Message - From: ANDY COLLINS a...@recreation.plus.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 1:34 PM Subject: Re: no joy with my new mac John - I'm a bit puzzled when you say the disc whirls; the MacBook air [yours as I understand it is the same as mine] has an SSD drive, so I don't think you'd hear any disc activity. I can't, but then again, my hearing isn't great! I think perhaps, if you've downloaded updates, as has been suggested, you may need to wait a fair while for installations to complete. If you press the function key and f12, do you hear a click [this is the volume up key combination, or it is at least, if your machine hasn't been set up to perform differently with the function key; if you don't hear a click, I think this means boot up hasn't completed. The only other thing I can think of, is to be sure that the magnetic plug on the charging cable is properly connected to your Mac, just in case the battery is fully run down - Andy - Original Message - From: John Gallagher j...@pianotuner.plus.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 5:50 PM Subject: Re: no joy with my new mac Hi there it's brand new from laptops direct in Huddersfield. apparently when I switch on it shows the apple logo the music sound plays the disk whirls and you wait and wait nothing at all. should I have created a mac os 10 cd?At 16:48 07/07/2013, you wrote: That, however, becomes an issue, because on the more modern laptops, such as the MacBook Pro, the batteries are not user replaceable, and must be serviced by either an Apple authorized vendor, or an Apple store. John, out of curiosity, do you happen to know what year and model your Mac is? Sent from my iPhone On Jul 7, 2013, at 11:26 AM, David Griffith d.griff...@btinternet.com wrote: It can take quite a time for updates to be installed so would counsel giving the machine lots of time to complete any update. I think I had to wait about 30 minutes once. The normal way to force a reboot is to hold the power button down. The advice Apple gave me though, when I had a problem with my iMac was to unplug the machine, wait 10 seconds and then start up the machine again. With a laptop I guess that involves removing the battery as well. David Griffith -Original Message- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gallagher Sent: 07 July 2013 15:54 To: mac-access@mac-access.net Subject: no joy with my new mac Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen
Re: no joy with my new mac
thanks but no joy at all it just does not load up with the power on it. would a mac os 10 help on an sd card. or on a cd could I boot up from there I wonder. it was o.k until it said re start. there is no reset button to defaults is there. with the iphone if all goes pear shaped you can press the home and top button to get it back. what I will do is switch on and leave it for an hour on it's power adapter see what happens. thanks for all your help though. At 18:34 07/07/2013, you wrote: John - I'm a bit puzzled when you say the disc whirls; the MacBook air [yours as I understand it is the same as mine] has an SSD drive, so I don't think you'd hear any disc activity. I can't, but then again, my hearing isn't great! I think perhaps, if you've downloaded updates, as has been suggested, you may need to wait a fair while for installations to complete. If you press the function key and f12, do you hear a click [this is the volume up key combination, or it is at least, if your machine hasn't been set up to perform differently with the function key; if you don't hear a click, I think this means boot up hasn't completed. The only other thing I can think of, is to be sure that the magnetic plug on the charging cable is properly connected to your Mac, just in case the battery is fully run down - Andy - Original Message - From: John Gallagher j...@pianotuner.plus.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 5:50 PM Subject: Re: no joy with my new mac Hi there it's brand new from laptops direct in Huddersfield. apparently when I switch on it shows the apple logo the music sound plays the disk whirls and you wait and wait nothing at all. should I have created a mac os 10 cd?At 16:48 07/07/2013, you wrote: That, however, becomes an issue, because on the more modern laptops, such as the MacBook Pro, the batteries are not user replaceable, and must be serviced by either an Apple authorized vendor, or an Apple store. John, out of curiosity, do you happen to know what year and model your Mac is? Sent from my iPhone On Jul 7, 2013, at 11:26 AM, David Griffith d.griff...@btinternet.com wrote: It can take quite a time for updates to be installed so would counsel giving the machine lots of time to complete any update. I think I had to wait about 30 minutes once. The normal way to force a reboot is to hold the power button down. The advice Apple gave me though, when I had a problem with my iMac was to unplug the machine, wait 10 seconds and then start up the machine again. With a laptop I guess that involves removing the battery as well. David Griffith -Original Message- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gallagher Sent: 07 July 2013 15:54 To: mac-access@mac-access.net Subject: no joy with my new mac Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something
Re: no joy with my new mac
could try it.At 18:28 07/07/2013, you wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
sorry can you explain that again. not sure what you meant. thanks. At 18:41 07/07/2013, you wrote: I would opt in tot he recovery console. I had the same problem with an earlier update this week. I booted in to there and repaired the disk and now all is well. Take care. On Jul 7, 2013, at 10:28 AM, Chris H christopher...@gmail.com wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
brilliant trying it now after four beeps i took my fingers off and it bleeped again now waiting.At 18:44 07/07/2013, you wrote: To reset the PRAM, you have to hold down Command, Option, p and r, then press the Power key and keep holding down the four keys until you hear the chime four times. Release the four keys and the machine will boot normally. Also, having done updates, it's a good idea to repair permissions. Cheers, Anne On 7 Jul 2013, at 19:28, Chris H christopher...@gmail.com wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
Hi I still wait for another five mins then I will try command f 5 see what happens. well for first time on a list what help many thanks. At 18:44 07/07/2013, you wrote: To reset the PRAM, you have to hold down Command, Option, p and r, then press the Power key and keep holding down the four keys until you hear the chime four times. Release the four keys and the machine will boot normally. Also, having done updates, it's a good idea to repair permissions. Cheers, Anne On 7 Jul 2013, at 19:28, Chris H christopher...@gmail.com wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
Hi John, If that doesn't work, you can try Sarah's suggestion of booting to the recovery partition. This is a hidden partition that Apple now places on your hard drive that works as a replacement for the startup DVD. You can boot into the Recovery partition by holding down the Command+r keys immediately after powering up and hearing the chime. Keep holding them down for a while, until a window with OS X Utilities appears (since you have sighted assistance). You have options to restore from Time Machine backup, Reinstall OS X, Get Help Online, and run Disk Utility, so you can repair permissions. I haven't used this, but I recall that Sarah used the Reinstall OS X option recently. Sorry not to be able to provide first-hand details. Hope this explanation helps. Cheers, Esther On Jul 7, 2013, at 7:56 AM, John Gallagher wrote: brilliant trying it now after four beeps i took my fingers off and it bleeped again now waiting.At 18:44 07/07/2013, you wrote: To reset the PRAM, you have to hold down Command, Option, p and r, then press the Power key and keep holding down the four keys until you hear the chime four times. Release the four keys and the machine will boot normally. Also, having done updates, it's a good idea to repair permissions. Cheers, Anne On 7 Jul 2013, at 19:28, Chris H christopher...@gmail.com wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
your are so kind of course Heather is not hear now but I will try it and press command f 5 you never know. this is all amazing wonder why I could not find all this in the manual. who was it that said bring on the stainsbies oh me I think. wonder if I skyped my friend whould they see what was on the screen. will not give up though. all a learning curve. thanks again though. At 19:06 07/07/2013, you wrote: Hi John, If that doesn't work, you can try Sarah's suggestion of booting to the recovery partition. This is a hidden partition that Apple now places on your hard drive that works as a replacement for the startup DVD. You can boot into the Recovery partition by holding down the Command+r keys immediately after powering up and hearing the chime. Keep holding them down for a while, until a window with OS X Utilities appears (since you have sighted assistance). You have options to restore from Time Machine backup, Reinstall OS X, Get Help Online, and run Disk Utility, so you can repair permissions. I haven't used this, but I recall that Sarah used the Reinstall OS X option recently. Sorry not to be able to provide first-hand details. Hope this explanation helps. Cheers, Esther On Jul 7, 2013, at 7:56 AM, John Gallagher wrote: brilliant trying it now after four beeps i took my fingers off and it bleeped again now waiting.At 18:44 07/07/2013, you wrote: To reset the PRAM, you have to hold down Command, Option, p and r, then press the Power key and keep holding down the four keys until you hear the chime four times. Release the four keys and the machine will boot normally. Also, having done updates, it's a good idea to repair permissions. Cheers, Anne On 7 Jul 2013, at 19:28, Chris H christopher...@gmail.com wrote: Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: no joy with my new mac
You have to add the option key to that. So it would be, press command, option, P, and the letter R, when you hear the start up chime, and hold them down until you hear a second time. Sent from my iPhone On Jul 7, 2013, at 1:44 PM, Chris Gilland ch...@clgproductions.com wrote: No, not quite. You actually hold all 3 of those keys down at the same time, power on the machine, keep the keys held down until you hear the second chime, then release. Chris. - Original Message - From: Chris H christopher...@gmail.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 1:28 PM Subject: Re: no joy with my new mac Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your
Re: no joy with my new mac
No I think he said he has a MacBook Pro, so he must have one of the earlier models that have the hard drive if that's what he meant. Sent from my iPhone On Jul 7, 2013, at 1:45 PM, Chris Gilland ch...@clgproductions.com wrote: I think when he says wirrels around, he's referring to the circle in the center of the screen that spins around as the machine is first booting right after the startup chime. I don't think he literally meant the actual ssd drive, correct me if I'm wrong. Chris. - Original Message - From: ANDY COLLINS a...@recreation.plus.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 1:34 PM Subject: Re: no joy with my new mac John - I'm a bit puzzled when you say the disc whirls; the MacBook air [yours as I understand it is the same as mine] has an SSD drive, so I don't think you'd hear any disc activity. I can't, but then again, my hearing isn't great! I think perhaps, if you've downloaded updates, as has been suggested, you may need to wait a fair while for installations to complete. If you press the function key and f12, do you hear a click [this is the volume up key combination, or it is at least, if your machine hasn't been set up to perform differently with the function key; if you don't hear a click, I think this means boot up hasn't completed. The only other thing I can think of, is to be sure that the magnetic plug on the charging cable is properly connected to your Mac, just in case the battery is fully run down - Andy - Original Message - From: John Gallagher j...@pianotuner.plus.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 5:50 PM Subject: Re: no joy with my new mac Hi there it's brand new from laptops direct in Huddersfield. apparently when I switch on it shows the apple logo the music sound plays the disk whirls and you wait and wait nothing at all. should I have created a mac os 10 cd?At 16:48 07/07/2013, you wrote: That, however, becomes an issue, because on the more modern laptops, such as the MacBook Pro, the batteries are not user replaceable, and must be serviced by either an Apple authorized vendor, or an Apple store. John, out of curiosity, do you happen to know what year and model your Mac is? Sent from my iPhone On Jul 7, 2013, at 11:26 AM, David Griffith d.griff...@btinternet.com wrote: It can take quite a time for updates to be installed so would counsel giving the machine lots of time to complete any update. I think I had to wait about 30 minutes once. The normal way to force a reboot is to hold the power button down. The advice Apple gave me though, when I had a problem with my iMac was to unplug the machine, wait 10 seconds and then start up the machine again. With a laptop I guess that involves removing the battery as well. David Griffith -Original Message- From: mac-access-boun...@mac-access.net [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gallagher Sent: 07 July 2013 15:54 To: mac-access@mac-access.net Subject: no joy with my new mac Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net
Re: no joy with my new mac
You're right. My mistake. I forgot about the option key. I knew something didn't quite sound right about that, but I couldn't quite place what. Chris. - Original Message - From: Josh Gregory joshkar...@gmail.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 5:00 PM Subject: Re: no joy with my new mac You have to add the option key to that. So it would be, press command, option, P, and the letter R, when you hear the start up chime, and hold them down until you hear a second time. Sent from my iPhone On Jul 7, 2013, at 1:44 PM, Chris Gilland ch...@clgproductions.com wrote: No, not quite. You actually hold all 3 of those keys down at the same time, power on the machine, keep the keys held down until you hear the second chime, then release. Chris. - Original Message - From: Chris H christopher...@gmail.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 1:28 PM Subject: Re: no joy with my new mac Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best
Re: no joy with my new mac
It's quite alright, believe me I do that a lot. Sent from my iPhone On Jul 7, 2013, at 7:43 PM, Chris Gilland ch...@clgproductions.com wrote: You're right. My mistake. I forgot about the option key. I knew something didn't quite sound right about that, but I couldn't quite place what. Chris. - Original Message - From: Josh Gregory joshkar...@gmail.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 5:00 PM Subject: Re: no joy with my new mac You have to add the option key to that. So it would be, press command, option, P, and the letter R, when you hear the start up chime, and hold them down until you hear a second time. Sent from my iPhone On Jul 7, 2013, at 1:44 PM, Chris Gilland ch...@clgproductions.com wrote: No, not quite. You actually hold all 3 of those keys down at the same time, power on the machine, keep the keys held down until you hear the second chime, then release. Chris. - Original Message - From: Chris H christopher...@gmail.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Sunday, July 07, 2013 1:28 PM Subject: Re: no joy with my new mac Am I correct in thinking you can press command, p, r in that order when you hear the chimes to reset the PRam or something? On 07/07/2013 15:54, John Gallagher wrote: Hi all Just set up my new mac did some downloads or should I say updates then it says restart. we restarted the machine and no joy what ever we do it sounds as as if it loads and Heather says the screen is blank so a bad start. is there an actual re set button some where. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ . --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail
