Re: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-07 Thread Chet Gardiner
Adam Smith on the invisible hand:

But there are many misconceptions about the invisible hand, starting 
with the belief that Smith himself was a absolute believer in it. In 
fact, he was not. Smith actually viewed merchants with great suspicion:

/People of the same trade seldom meet together, even for merriment and 
diversion, but the conversation ends in a conspiracy against the public, 
or in some contrivance to raise prices.

/Another misconception is that the invisible hand is a form of 
individualism. It would be hard to call the actions of a baker who 
spends all day baking bread for strangers individualism. A more 
accurate word is /exchange,/ and it represents a balance between 
individualism and collectivism, even if that exchange is ultimately 
self-interested. True individualism is taking from the group without 
giving anything back; true collectivism is giving to the group without 
getting anything back. Seen in this light, the exchange inherent in the 
invisible hand should deserve the full and enthusiastic endorsement of 
liberals.

Unfortunately, today's conservatives have corrupted the meaning of 
Smith's term. They use it to suggest that the pursuit of self-interest 
in the economy will always (or almost always) result in group benefit, 
and that individuals should feel free to pursue it.





Ted Roche wrote:

Don't get me wrong. I believe businesses need to move along to bigger and 
better hardware and
operating systems in general, but I also know it is not always practical or 
appropriate.




Isn't that something we should allow the invisible hand of the free
market to drive? If customers believe there are alternatives that
provide a lower overall cost of ownership by allowing software to be
used over a longer lifetime, won't the customers make the decision to
support those products with better ROI? And the responsive vendors
succeed in the marketplace?

Returning to your earlier analogy, is this like the government
mandating seat belts, or more like them requiring a 5-year, 100,000
mile warranty?

* If Windows keeps getting slower and slower in shipping new versions,
won't that provide the longevity you want? It would be interesting to
plot version against version and predict when Windows.NEXT will ship.
It was five years between XP and Vista, three years between XP and
2000. I'm not sure how XPSP2 and 2003 could fit in there. How much
longer should they go?

  



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RE: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread Adam Buckland
You don't expect manufacturers to support your Ford when you have changed the 
ignition, run a different type of fuel, have added a turbocharger, put in an 
NO2 system, changed the seats and pimped it to a point where no one would 
recognise it.

If we kept the PC exactly as it was sold to you then maybe they would be able 
to offer a longer warranty, but we don't so they can't.

My laptop is two weeks old, in that time, I have removed Norton, added AVG, 
added Office, Visual Studio, GNU Backgammon, Termlite, Ghostscript, Acrobat, 
changed hundreds of settings on a product that cost £900 with an OS that 
probably cost me less than £100.

If I had the option to do so many changes on my car and Mercedes still had to 
support it with no ongoing maintenance revenue, you can be sure the cost would 
more than double, maybe triple as a one off cost. 

People won't pay ongoing service costs for an OS they want a one off cost, so 
the only way to maintain revenue and fund bug fixes etc. is to introduce new 
versions.

$0.02

::a


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Schummer
Sent: 05 February 2007 21:03
To: profox@leafe.com
Subject: [NF] OS Recalls, was: The Ultimate Vista Upgrade

And since MS isn't going to be selling or supporting their legacy OSes any 
more, how are they
going to do that?

I warned you not to get me started on this. g

We discussed this very issue after the DAFUG meeting a couple of months ago. I 
am not a fan of
legislating every darn thing in our lives, but I am leaning more towards this 
one getting the
governments involved. It is my believe that all operating systems are mission 
critical to almost
every human being in some fashion, and like cars should be subject to recalls. 

There are laws to force auto manufacturers to supply car parts for a long time 
(I am not exactly
sure of the length of time). There are laws regulating cars that have safety or 
engineering defects
get recalled and fixed for free (consumers do not have to pay for the fix other 
than the loss of
their car while the dealer makes the correction).

I think the same type of rules can be applied to *all* operating systems. The 
operating system has
bugs (engineering defects) that affect the safety of the users losing data and 
work product. The
operating system obviously needs security patches (parts). I think the 
correlation between the two
means companies like Microsoft, Apple, the Linux Open Source groups, IBM, DEC, 
etc. have a
responsibility to their customers to support the operating systems we count on.


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RE: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread Jim Felton
I think your analogy is flawed.  I is more like loading with the kids, dog,
driving it to work and taking it on a vacation.  The OS is the vehicle you
drive, the applications are the tasks you perform with the vehicle.  If you
were to rewrite part of the OS, that would be equal to added a turbocharger.
Do you really think Mercedes would void your warranty or refuse to supply
service after you did any of these tings with your car?  I think not, but
even if they wouldn't service the car, they would sell the parts so you
could service the car.

Jim

 -Original Message-
From:   [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]  On Behalf
Of Adam Buckland
Sent:   Tuesday, February 06, 2007 5:18 AM
To: ProFox Email List
Subject:RE: [NF] OS Recalls, was: The Ultimate Vista Upgrade

You don't expect manufacturers to support your Ford when you have changed
the ignition, run a different type of fuel, have added a turbocharger, put
in an NO2 system, changed the seats and pimped it to a point where no one
would recognise it.

If we kept the PC exactly as it was sold to you then maybe they would be
able to offer a longer warranty, but we don't so they can't.

My laptop is two weeks old, in that time, I have removed Norton, added AVG,
added Office, Visual Studio, GNU Backgammon, Termlite, Ghostscript, Acrobat,
changed hundreds of settings on a product that cost £900 with an OS that
probably cost me less than £100.

If I had the option to do so many changes on my car and Mercedes still had
to support it with no ongoing maintenance revenue, you can be sure the cost
would more than double, maybe triple as a one off cost.

People won't pay ongoing service costs for an OS they want a one off cost,
so the only way to maintain revenue and fund bug fixes etc. is to introduce
new versions.

$0.02

::a


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Rick Schummer
Sent: 05 February 2007 21:03
To: profox@leafe.com
Subject: [NF] OS Recalls, was: The Ultimate Vista Upgrade

And since MS isn't going to be selling or supporting their legacy OSes any
more, how are they
going to do that?

I warned you not to get me started on this. g

We discussed this very issue after the DAFUG meeting a couple of months ago.
I am not a fan of
legislating every darn thing in our lives, but I am leaning more towards
this one getting the
governments involved. It is my believe that all operating systems are
mission critical to almost
every human being in some fashion, and like cars should be subject to
recalls.

There are laws to force auto manufacturers to supply car parts for a long
time (I am not exactly
sure of the length of time). There are laws regulating cars that have safety
or engineering defects
get recalled and fixed for free (consumers do not have to pay for the fix
other than the loss of
their car while the dealer makes the correction).

I think the same type of rules can be applied to *all* operating systems.
The operating system has
bugs (engineering defects) that affect the safety of the users losing data
and work product. The
operating system obviously needs security patches (parts). I think the
correlation between the two
means companies like Microsoft, Apple, the Linux Open Source groups, IBM,
DEC, etc. have a
responsibility to their customers to support the operating systems we count
on.


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Registered in England and Wales : 1114987 VAT : GB210390611
Eurohill Labels Ltd Registered in England and Wales : 1372024 VAT :
GB312955757
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RE: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread Rick Schummer
If we kept the PC exactly as it was sold to you then maybe they would be able 
to offer a longer
warranty, but we don't so they can't.

I am not referring to a warranty Adam. The operating system manufacturers do 
not support the other
software you load on your machine today. All they support is the core OS and 
the applets that come
with it. I am talking about security patches and holding all operating system 
manufacturers to a
standard that they fix the discovered (and hopefully the undiscovered) holes 
for a longer period of
time for the safety of their customers.

You can trick out your car as much as you want. If the gas tank has an 
engineering flaw that causes
the car to blow up under certain circumstances the manufacturer places a recall 
and it gets fixed.
It has nothing to do with the fact you put in a new accelerator pedal. If you 
replaced the gas tank
with your own they really can't fix it. 


Rick
White Light Computing, Inc.

www.whitelightcomputing.com
www.rickschummer.com
586.254.2530 - office
586.254.2539 - fax



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Re: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread MB Software Solutions
Rick Schummer wrote:
 If we kept the PC exactly as it was sold to you then maybe they would be 
 able to offer a longer
   
 warranty, but we don't so they can't.

 I am not referring to a warranty Adam. The operating system manufacturers do 
 not support the other
 software you load on your machine today. All they support is the core OS and 
 the applets that come
 with it. I am talking about security patches and holding all operating system 
 manufacturers to a
 standard that they fix the discovered (and hopefully the undiscovered) holes 
 for a longer period of
 time for the safety of their customers.

 You can trick out your car as much as you want. If the gas tank has an 
 engineering flaw that causes
 the car to blow up under certain circumstances the manufacturer places a 
 recall and it gets fixed.
 It has nothing to do with the fact you put in a new accelerator pedal. If you 
 replaced the gas tank
 with your own they really can't fix it. 
   

Sounds to me like it all comes down to managed computing---how much 
influence/control do you want the OS maker to have on your daily 
computing life?  Some want M$ to handle all of it; others don't want 
anyone else's hands in the mix but their own.  There are different kinds 
of users, obviously.

-- 
Michael J. Babcock, MCP
MB Software Solutions, LLC
http://mbsoftwaresolutions.com
http://fabmate.com
Work smarter, not harder, with MBSS custom software solutions!



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RE: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread Rick Schummer
Sounds to me like it all comes down to managed computing---how much 
influence/control do you want
the OS maker to have on your daily computing life?  Some want M$ to handle all 
of it; others don't
want anyone else's hands in the mix but their own.  There are different kinds 
of users, obviously.

Agreed Michael, but as users we all have choice over accepting and not 
accepting updates to the OS.
Same with upgrades. I just want the choice to be extended longer than what we 
get today with respect
to patches to existing operating systems moving forward. 

The reality in the business world is a machine's useful life is way longer than 
what operating
system manufacturers are supporting from a security patch perspective. The 
built in obsolescence is
not hardware, it is the OS, and it is not that the OS is not working and 
providing hardware
services, it is security patches the operating system providers are stopping.

Don't get me wrong. I believe businesses need to move along to bigger and 
better hardware and
operating systems in general, but I also know it is not always practical or 
appropriate.


Rick
White Light Computing, Inc.

www.whitelightcomputing.com
www.rickschummer.com
586.254.2530 - office
586.254.2539 - fax



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RE: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread Bill Arnold

Several times over the years I've wagged this dog, trying to point out
that what we need is the equivalent or better of IBM's methodology for
maintaining the OS, which is called SMP. It's a database application
that generates and installs the operating system on a new machine, and
then manages not only the OS, but most of the products installed (it can
be bypassed). Typically, adding software and maintenance to the OS is
handled by the systems programmer using SMP processes to receive and
then apply the maintenance/new products to the OS. 

To accommodate SMP, IBM and many vendors package software and
maintenance in SMP's format. The systems programmer typically receives
these products and maintenance into the SMP database, and then uses SMP
to study and implement selected maintenance, thus giving the
installation control over what goes into the machine and what doesn't,
on a detailed basis. 

It also helps give vendors equal access to the OS because their products
and maintenance are handled in exactly the same way as IBM's. Learning
(and controlling) the products and maintenance installed in this fashion
is a simple matter of using SMP information and processes.

Microsoft knew about this mechanic since day 1, but chose to ignore it -
at our and the industry's great peril - and to centralize the packaging
and distribution of their OS's so end users and software vendors would
survive at MS's convenience, not the other way around (which is what SMP
can be said to accomplish).

I don't know what plans IBM has for Linux packaging/maintenance, but
if/when they retrofit it to work in this fashion, MS will either have to
catch up or be gone.


Bill


 
 Sounds to me like it all comes down to managed computing---how much 
 influence/control do you want
 the OS maker to have on your daily computing life?  Some want 
 M$ to handle all of it; others don't want anyone else's hands 
 in the mix but their own.  There are different kinds of 
 users, obviously.
 
 Agreed Michael, but as users we all have choice over 
 accepting and not accepting updates to the OS. Same with 
 upgrades. I just want the choice to be extended longer than 
 what we get today with respect to patches to existing 
 operating systems moving forward. 
 
 The reality in the business world is a machine's useful life 
 is way longer than what operating system manufacturers are 
 supporting from a security patch perspective. The built in 
 obsolescence is not hardware, it is the OS, and it is not 
 that the OS is not working and providing hardware services, 
 it is security patches the operating system providers are stopping.
 
 Don't get me wrong. I believe businesses need to move along 
 to bigger and better hardware and operating systems in 
 general, but I also know it is not always practical or appropriate.
 
 
 Rick
 White Light Computing, Inc.



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Re: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread Ted Roche
On 2/6/07, Rick Schummer [EMAIL PROTECTED] wrote:
 Agreed Michael, but as users we all have choice over accepting and not 
 accepting updates to the OS.
 Same with upgrades. I just want the choice to be extended longer than what we 
 get today with respect
 to patches to existing operating systems moving forward.

Which operating systems, Rick?

Operating systems manufacturers are businesses, and they have to have
a justification for wanting to maintain older products, as well as a
need to innovate new products and support for newer technologies,
like 802.11n, SATA drives and Firewire-800. Are you arguing for some
sort of government intervention to alter the behavior of the free
market?

 The reality in the business world is a machine's useful life is way longer 
 than what operating
 system manufacturers are supporting from a security patch perspective. The 
 built in obsolescence is
 not hardware, it is the OS, and it is not that the OS is not working and 
 providing hardware
 services, it is security patches the operating system providers are stopping.

Which providers? Apple seems to have addressed this issue by offering
OS upgrades at a cost of around $130 each year or so. Microsoft's
model seems more out with the old, in with the new at a
every-slowing rate*. RedHat and SuSE and Ubuntu have long-term support
plans, and the Open Source community offers many means of accessing
free or inexpensive patches to keep software up-to-date and secure. So
which provider is failing to support the needs of their customer base,
Rick?

How long would you want software supported for, and at what cost?
Would users be required to pay for 5- or 7-year support contracts?
Would the vendor have to include that in the price of the package?

 Don't get me wrong. I believe businesses need to move along to bigger and 
 better hardware and
 operating systems in general, but I also know it is not always practical or 
 appropriate.


Isn't that something we should allow the invisible hand of the free
market to drive? If customers believe there are alternatives that
provide a lower overall cost of ownership by allowing software to be
used over a longer lifetime, won't the customers make the decision to
support those products with better ROI? And the responsive vendors
succeed in the marketplace?

Returning to your earlier analogy, is this like the government
mandating seat belts, or more like them requiring a 5-year, 100,000
mile warranty?

* If Windows keeps getting slower and slower in shipping new versions,
won't that provide the longevity you want? It would be interesting to
plot version against version and predict when Windows.NEXT will ship.
It was five years between XP and Vista, three years between XP and
2000. I'm not sure how XPSP2 and 2003 could fit in there. How much
longer should they go?

-- 
Ted Roche
Ted Roche  Associates, LLC
http://www.tedroche.com


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RE: [NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-06 Thread Ken Dibble


The reality in the business world is a machine's useful life is way longer 
than what operating
system manufacturers are supporting from a security patch perspective. The 
built in obsolescence is
not hardware, it is the OS, and it is not that the OS is not working and 
providing hardware
services, it is security patches the operating system providers are stopping.

Don't get me wrong. I believe businesses need to move along to bigger and 
better hardware and
operating systems in general, but I also know it is not always practical 
or appropriate.


Actually, I think the variety and intensity of security attacks on an OS or 
other vulnerable piece of software roughly follow a sort of bell curve as 
time passes. When the software is new, there are few attacks. As the 
software becomes popular and widely distributed, the attacks multiply very 
rapidly. Then as the next new thing comes out, attacks on its predecessor 
wane and the malware writers focus on the new thing. So after the peak of 
the curve has been reached, the older your OS or other software is, the 
less risk there is in continuing to run it--even after the manufacturer 
ceases to issue patches.

 From my point of view, the real issue is communication with other 
entities. There's no earthly reason for my agency to stop using older OSes 
and versions of Office--but eventually the entities my agency has to 
communicate with will drink the Kool-Aid and start sending us stuff in 
formats that my software can't read, and claiming that they can't read what 
we send them--at least, not unless people on both ends change their 
behavior and take extra steps to convert between formats. And it's highly 
unlikely that people are going to do that instead of demanding that I cave 
in and drink the Kool-Aid too; after all, it's my job as IT guy to make 
their lives easier, not more difficult. How difficult and ethically 
insupportable my job gets is not important to them. And eventually we reach 
a point where the old OS won't run the new application software, so that 
forces an OS upgrade.

The reality is, only a relatively small number of enterprises have a real 
internal business reason to move along to bigger and better hardware and 
operating systems as you suggest--even if I agreed that any significant 
number of these moves has been in any sense better, which I do not. The 
vast majority of them do it because everybody else is doing it and it gets 
harder and harder to hold the line over time. This is, indeed, planned 
obsolesence. It's a form of consumer fraud, and it's immoral and unethical. 
Those are sufficient reasons for it to be stopped.

Ken Dibble
www.stic-cil.org





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[NF] OS Recalls, was: The Ultimate Vista Upgrade

2007-02-05 Thread Rick Schummer
And since MS isn't going to be selling or supporting their legacy OSes any 
more, how are they
going to do that?

I warned you not to get me started on this. g

We discussed this very issue after the DAFUG meeting a couple of months ago. I 
am not a fan of
legislating every darn thing in our lives, but I am leaning more towards this 
one getting the
governments involved. It is my believe that all operating systems are mission 
critical to almost
every human being in some fashion, and like cars should be subject to recalls. 

There are laws to force auto manufacturers to supply car parts for a long time 
(I am not exactly
sure of the length of time). There are laws regulating cars that have safety or 
engineering defects
get recalled and fixed for free (consumers do not have to pay for the fix other 
than the loss of
their car while the dealer makes the correction).

I think the same type of rules can be applied to *all* operating systems. The 
operating system has
bugs (engineering defects) that affect the safety of the users losing data and 
work product. The
operating system obviously needs security patches (parts). I think the 
correlation between the two
means companies like Microsoft, Apple, the Linux Open Source groups, IBM, DEC, 
etc. have a
responsibility to their customers to support the operating systems we count on.

So the argument made against this was simple: other members asked me if I was 
going to support my
software forever and fix bugs and make patches available. Strange, I already do.

I also understand the realities of perpetual fixes and terms like support 
forever and ever not
being a good thing for all businesses. The reality of this can also be equated 
to the auto industry.
If I have a 84 Chevy I can still get parts and can still find someone to fix my 
car. I can't really
count on a recall to get something fixed, but I can hire a mechanic to do so 
for me out of my own
pocket. I think there is some realistic time lines that can be applied to 
operating systems. I just
think 10 years is too short for security fixes.

But I am not a person who is even remotely inclined to run for legislative 
office, and I am not
qualified to begin to understand all the ramifications involved with an idea 
like this one. But that
has not stopped hundreds of others from doing so in Washington and the 50 
states here in the USA and
in governments around the world.


Rick
White Light Computing, Inc.

www.whitelightcomputing.com
www.rickschummer.com
586.254.2530 - office
586.254.2539 - fax
  



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