Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Apologies for delay in replaying and many, many thanks for the detailed analysis. lsof to match log attached in case it's still useful. I can't think of anything obvious that happened on Tuesday evening. We would have been sitting down to dinner at that time, no power failures that would have put the device on battery that I am aware of, I don't believe that there were any strange events wifi-wise. Of course it is perfectly possible that interference hit from outside. I think what I'm going to do is to move that SqueezeboxRadio back into the house, so that it is certainly in good coverage, just to be completely sure that a good connection removes the re-connect behaviour. I will post again when I've let it soak for a while. +---+ |Filename: lsof_for_squeezebox_raido_end_of-garden.tar.gz | |Download: http://forums.slimdevices.com/attachment.php?attachmentid=23299| +---+ Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Had another look - this time focussing on when errors occur. 1. Everything is OK from 31-Jul 21:55 until 1-Aug 20:41 - just occassional retransmission. There are just Radio-LMS 2 or 3 sockets opened - occassionally link is reset. It would be interesting to know if LMS closed the socket on its side. 2. From packet 6235 (1-aug 20:42) - error rates jump dramatically - you can see many more TCP Retransmission but then escalation as link is reset [RST] and the link is closed down [FIN] many times. Then problems worsens with bursts of ICMP "Host unreachable" which means connection has broken down. In this phase many "POST" connection are made from player to LMS and I think these are the sockets left open. Can you think of what could have changed after 1-Aug 20:41 as link seemed OK for about 24 hrs before that ? Did a device go into low power mode ? Did a "power" user start up somewhere on the Wifi ? Did a neighbours wifi turn on and cause interference to garden device but not strong enough to affect house users ? Is radio on battery ? bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Just a quick look and it seems there are very very very many retransmissions - connection is appalling and player is asking LMS for status, LMS replies but it take many retranmissions to get an ack from a reply sent to player but by then the player asks for status on a new connection as if it didn't get status (i.e poll timer ran out before reply was received) - unfortunate set of bad timing . Since player is in control of connection - LMS does not shut down connection as all packets have been acked - nothing is outstanding. Pretty sure your problem is related to a connection which is just about working and the conversation is one sided - LMS can "hear" the player but player cannot "hear" the responses from LMS. Thinsg to try : If player is in Garden "shed" that has power get a set of homeplug or move router so that line of sight signal goes through fewer walls and from 1st floor rather than ground. bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
The log is only really useful in conjunction with LSOF so the socket numbers can be matched. Also please give IP address of LMS and player involved. bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
The build up of open file handles still seems to be occurring after a factory reset of this SqueezeboxRadio so I've taken a Wireshark capture. It's too big to upload here so it's available at 'this link' (https://1drv.ms/f/s!AqUHa_qo4gdB7XGdzBtZHs4GpX_U) if you can draw any useful conclusions from it. Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Nothing clever, just that player is at the bottom of the garden and so clings onto coverage. I'll run Wireshark filtered on that player's IP address and see what crops up. Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Rob Meades wrote: > Would you expect intermittent network connectivity to a SqueezeboxRadio > to cause this kind of issue? I wouldn't. If it is "fringe" then if network connection drops and reconnects - that usually clears all connections. If data has been sent and no rpely - then timeout and link reste will occur within a few minutes. Are you using an extender or some unusual network setup to reach this player - somehting that could network connection up to the player but an intermediate connection has broken down ? If you can use wireshark - I'd set up to monitor all connections from that player to find out what URL it is requesting to see why the receiving code does nto shut down the connection if no data. bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Excellent stuff: the player that has 348 out of the 358 open socket file handles is the one that is in fringe coverage. Would you expect intermittent network connectivity to a SqueezeboxRadio to cause this kind of issue? I'll perform a factory reset on it anyway. Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
All the suspicious connection are open to port 9000 which is the main port on LMS. Port 3483 is used when playing stream. Since the"open file "is clearly a network socket you can filter all non network connections by using the "-i" option (e.g "lsof -i -a -p " It looks there is one specific device causing the problem unless you have managed somehow to have mulitple devices with same name. If you want to check if it is a specific device causing the problem the "-i" can be used to filter - to filter an IPv4 address use "-i @" example: lsof -i @192.168.1.50 -a -p 12345 If you can get issue isolated to one device - you can monitor more precisely (i.e. just the network connections from one device) and frequently. See how often or when the "new "connection is made. The frequency or associated event (e.g. menu selection) may indicate the source. If the problem is is limited to one player - check the player's configuration for anything that might require many regular communcations with LMS (e.g. images). Pehraps do a factory reset. bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Find attached two files containing the "lsof" output for PIDs 8337 (squeezeboxserver_safe) and 8339 (squeezeboxserver), taken 36 hours apart. The first one looks normal but the second one is starting to look odd: squeezeboxserver has 348 file handles open to "SqueezeboxRadio". FYI, I have 5 Squeezebox Radios on the network, one of which I know is in fringe wifi coverage. In case it matters, like ElwoodSC I am also running local DNS, on the router in my case, necessary to run things both through and around my VPN in a structured way. +---+ |Filename: lms_files_open_2017-07-31-08-40-00.txt | |Download: http://forums.slimdevices.com/attachment.php?attachmentid=23274| +---+ Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
As I am having the same problems with LMS' unsresposiveness I've tried a lot of different things in the past. I have a quite special Setup at home with MS Active Directory and therfore own DNS-Servers which makes it quite hard to debug for me as there are many more possible sources of error compared to a simple PC-Setup. I think I nailed *my* problem down to DNS-issues - whenever one of mysb.com-Server goes down for maintenance or so and my LMS is deferred to another mysb.com-Server through DNS-round robin my LSM quits this with this log entry: Code: Slim::Networking::SqueezeNetwork::Players::_players_error (368) Unable to get players from SN: Connect timed out: Bad file descriptor, retrying in 900 seconds After this log-entry my LMS does not respond anymore and seizes to work again until I restart my LMS. At the moment I configured my DNS-Server to only resolve one iP-Adress for www.mysqueezebox.com (i chose 79.125.111.32) and since I did that four days ago I had no anomalies in LSM yet. In a normal PC-Setup the same can be done by enterin this ip to the local hosts-file. Best regards, Florian ElwoodSC's Profile: http://forums.slimdevices.com/member.php?userid=30764 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
I'm on LMS 7.9.0 - 1488878280 @ Wed Mar 8 14:09:34 UTC 2017. I'll take lsof's at regular intervals. > I believe the sometimes troublesome UPnP/DLNA plugin is enabled by > default though. It's not generally a problem, but in some networks it > triggered some corner case. Understood, it is now disabled with the rest. Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Rob Meades wrote: > If it does occur, I'll try "lsof -a -p " to see what's being left > open. The process of opening files and not closing them is probably incremental and not happen in one burst. so it would be better if you took a number of "snapshots" of the output of the "lsof" command to see what changes over time and to see what files are being opened and left open. The issue may show up well before it is "too many file open" error is actually logged as the max file limit quit large see "cat /proc//limits for actual value but typically soft limit is 1024 but it could be changed. bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Rob Meades wrote: > This is a completely fresh LMS installation (the Ubuntu box was used for > something else before) following the installation and post-installation > instructions 'here' > (http://wiki.slimdevices.com/index.php/DebianPackage#installing_7.9.0) > and the only plug-ins added by me are the newest BBC iPlayer and BBC > iPlayer Extras plugins. I believe the sometimes troublesome UPnP/DLNA plugin is enabled by default though. It's not generally a problem, but in some networks it triggered some corner case. Rob Meades wrote: > While I agree that one mysqueezebox.com server going down should not > cause an issue, I'm also surprised that it is happening at all. A > simple ping test shows that a single mysqueezebox.com IP address can be > out of service for many hours, and I have seen this happen on more than > one mysqueezebox.com IP address in the last few months. If Logitech is > paying for hosting then they should ask questions. > Still, it's most likely a red herring, I'd be surprised if LMS would even detect such an event. And as I said, in itself it's not an indication that something has gone wrong on the server side, or that Logitech gets "less hosting" than they pay for. alfista's Profile: http://forums.slimdevices.com/member.php?userid=32396 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
For the record, what version of LMS are you running ? If you want to exclude any "Mysqueezebox" issues - you can start LMS 7.9.* with the "--nomysqueezebox" option bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
I agree that it's not experienced frequently but I'm also not the only person who has seen this problem, see 'ElwoodSC's comment' (http://forums.slimdevices.com/showthread.php?107537-Logitech-Media-Server-unresponsive-debug-help-please=886557=1#post886557). This is a completely fresh LMS installation (the Ubuntu box was used for something else before) following the installation and post-installation instructions 'here' (http://wiki.slimdevices.com/index.php/DebianPackage#installing_7.9.0) and the only plug-ins added by me are the newest BBC iPlayer and BBC iPlayer Extras plugins. While I agree that one mysqueezebox.com server going down should not cause an issue, I'm also surprised that it is happening at all. A simple ping test shows that a single mysqueezebox.com IP address can be out of service for many hours, and I have seen this happen on more than one mysqueezebox.com IP address in the last few months. If Logitech is paying for hosting then they should ask questions. Anyway, I've disabled all plug-ins apart from "Random Mix" (which I use with the alarms in the morning) and will wait to see if the problem recurs. Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Rob Meades wrote: > I have seen one of the IP addresses occupied by www.mysqueezebox.com > stop responding to ping for several hours and then begin responding to > ping again (without me touching/rebooting anything), so there are > definitely connectivity issues and I don't believe they are necessarily > mine since my internet connection was otherwise fully functional during > the several hours that the IP address was not responding to ping. Pinging an IP address like that is a pointless exercise, one of the servers running mysqueezebox going offline does not necessarily suggest something is broken and if it would cause LMS any problem there would be people all over the world experiencing the same trouble as you. One thing that has historically sometimes made LMS unresponsive was the UPnP/DLNA plugin. Seems some renderers, like in a smart-TV, didn't play nice and caused excessive traffic. Could be worth a shot to disable that plugin if it's active and see what happens. alfista's Profile: http://forums.slimdevices.com/member.php?userid=32396 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Rob Meades wrote: > Can someone propose a Logging setting that might help track down this > issue? There is unlikely to eb a loggin setting that can help. The problem mught be a side effect of another issues or else something is not closing files. The command "lsof -a -p " where pid is the process id of the top LMS process will list all the files that are open. There are lots of weird errors in the log (Unrecognised protocol tcp at /usr/share/perl5/Slim/Networking/Async ) - make me wonder if there is aninstallation error with a mixup in fuile version. If the "EV" loop is locked out then you it is possitble get error which look like connectivity issues. I'd start with a clean installation with no plugins in case a plugin is opening a file and not closing it. bpa's Profile: http://forums.slimdevices.com/member.php?userid=1806 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
I have now switched to Linux (Ubuntu) and find that exactly the same problem occurs with LMS on Ubuntu (log attached): after some time LMS becomes unresponsive, possibly triggered by a break in connectivity. I have seen one of the IP addresses occupied by www.mysqueezebox.com stop responding to ping for several hours and then begin responding to ping again (without me touching/rebooting anything), so there are definitely connectivity issues and I don't believe they are necessarily mine since my internet connection was otherwise fully functional during the several hours that the IP address was not responding to ping. So it's not Windows or the firewall that is causing the problem. Can someone propose a Logging setting that might help track down this issue? Rob +---+ |Filename: too_many_open_files_again_linux_this_time.txt| |Download: http://forums.slimdevices.com/attachment.php?attachmentid=23242| +---+ Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Hi Michael, thanks for responding. Ping only failed because the IP address it was using for www.mysqueeezebox.com stopped responding; once ping was restarted and a DNS lookup established the new IP address ping was fine. LMS went into its unresponsive state at around the same time and remained in that state. This could be coincidence, of course. Two questions: a) Is it a usual thing for an IP address used by www.mysqueezebox.com to become unresponsive (in other words, should I expect to see this on a ~weekly basis)? b) Is there any way that LMS could be adversely affected if an IP address used by www.mysqueezebox.com became unresponsive? If LMS always accesses www.mysqueeezebox.com (as I would expect) and so a DNS lookup is performed, then it should continue to work, as ping did once it had the right IP address. Log attached, though it shows the same kinda stuff as before. +---+ |Filename: lms_log.txt | |Download: http://forums.slimdevices.com/attachment.php?attachmentid=23058| +---+ Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
A further update on this: I left a ping going in the background to www.mysqueezebox.com on the same machine that LMS is running on. Everything has been good for a few days but, just now, I noticed that the ping was timing out. Sure enough, LMS was unresponsive. However, I Now the question is if LMS goes unresponsive for the same reason the ping fails. Or if the ping fails because LMS does something to bring all of your system down? I'd bet on the first case. So, could this be the trigger for the problem, the IP address of www.mysqueezebox.com changing? Does LMS use www.mysqueezebox.com or does it resolve the IP address and use that (hence it would fail if the IP address changed)? No. mysb.com is not a single server with one single IP address. Not only are there datacenters in the US and in EU, but both consist of several load-balancers. The DNS server would return one out of X addresses to distribute the load at that level already. Therefore you can get a different IP address with every request. -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
A further update on this: I left a ping going in the background to www.mysqueezebox.com on the same machine that LMS is running on. Everything has been good for a few days but, just now, I noticed that the ping was timing out. Sure enough, LMS was unresponsive. However, I could browse to www.mysqueezebox.com from the same machine. I restarted the ping and noticed that the *IP address of www.mysqueezebox.com had changed*, which is why the ping was timing out. The ping worked fine when I restarted it (and of course I had to restart LMS). So, could this be the trigger for the problem, the IP address of www.mysqueezebox.com changing? Does LMS use www.mysqueezebox.com or does it resolve the IP address and use that (hence it would fail if the IP address changed)? Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Well, it lasted for a few days. I restarted LMS at 20:36 on Thursday and there were no significant errors in the log until 17:54 on Sunday, when it said (full log attached): Code: [17-06-25 17:54:44.0542] Slim::Networking::SqueezeNetwork::Players::_players_error (368) Unable to get players from SN: Timed out waiting for data, retrying in 86400 seconds [17-06-25 17:55:49.1199] Slim::Networking::SqueezeNetwork::_error (565) Unable to login to SN: Timed out waiting for data [17-06-25 17:55:49.1202] Slim::Networking::SqueezeNetwork::Players::_players_error (368) Unable to get players from SN: Timed out waiting for data, retrying in 172800 seconds [17-06-25 17:57:23.0006] Slim::Networking::SqueezeNetwork::Players::_players_error (368) Unable to get players from SN: An unexpected error occurred while validating your mysqueezebox.com account. Please make sure network connectivity is working fine., retrying in 259200 seconds [17-06-25 17:57:44.0007] Slim::Networking::SqueezeNetwork::Players::_players_error (368) Unable to get players from SN: An unexpected error occurred while validating your mysqueezebox.com account. Please make sure network connectivity is working fine., retrying in 345600 seconds ... LMS is still running but the web GUI will not load anymore. Network access from the machine where LMS is running is fine; I'm using it to send this message now. Only restarting LMS fixed the issue. Not sure what to do next now. I can't guarantee that network access will always be perfect but this causing LMS to die is a bit painful. Can anyone suggest a workaround of some form? +---+ |Filename: log2.txt | |Download: http://forums.slimdevices.com/attachment.php?attachmentid=22961| +---+ Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Interesting: your logs do look similar. It's been 24 hours now and, with www.mysqueezebox.com taken out of the VPN (so it goes via my ISP as normal) I've not had any error messages whatsoever in my LMS log and LMS has not become unresponsive. I think we should let it soak a little longer though. What I have had, which is a new and separate issue, are large gaps in playback: a player will stop playing and then resume playing again many minutes later from where it left off. I'll raise a new thread about this issue if it persists. Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
That sounds very much very much like the issue that is bugging me for at least 6 months now - my log Looks quite similar, apart from the file open issue. http://forums.slimdevices.com/showthread.php?107368-LMS-auf-Windows-Server-bleibt-stehen (sorry, in german and no solution yet) I'm quite sure it's about connectivity to mysb.com - in your case because of the VPN, in my case (probably) due to DNS-issues. Can LMS be made more robust when there are Problems connecting to mysb.com? I my case it all started with a LMS 7.9.x nightly I installed mid 2016 IIRC. Best regards, Flo ElwoodSC's Profile: http://forums.slimdevices.com/member.php?userid=30764 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
Good question. I have consciously changed two things concerning my Squeezebox system: - Enabled the Spotify plugins, found that spotifyd.exe was faulting, assumed this was causing the unreliability and so disabled the Spotify plugins once more. - In an effort to resolve the reliability issues I have been seeing (thinking that I'd be advised to do this once I'd asked a question on here anyway), I also updated to the latest community supported LMS; I was previously on the last supported Logitech version. It could be that this has/will introduce new issues. There have, of course, been Win10 updates on the machine during this period. Nothing has changed concerning the router or VPN. Ref. the ImageBrowser plugin, I don't even know what it is, it is just something that got enabled at some point. I guess I probably don't use it. When I logged into www.mysqueezebox.com via the web interface, it said that it had detected that I was in a different country to that I had selected from the pull-down list (which is true as my VPN emerges in The Netherlands) and that this might affect what I can do. I've modified the routing now in order to avoid requests to www.mysqueezebox.com going down the VPN, we can see if this helps. Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
I do have occasional connectivity issues as I'm using a router and a VPN but I've been doing that for months now and LMS has not been adversely affected by it before. Then what has changed? LMS has not, has it? Some update on the router, VPN, Windows? - Image Browser (v1.0) Did you really use this? -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
OK, it might be a system issue that only affects LMS :-). LMS gives the following status info: - Logitech Media Server Version: 7.9.0 - 1488878280 @ Wed Mar 8 14:37:44 CUT 2017 - Operating system: Windows 10 - EN - cp1252 - Platform Architecture: 8664 - Perl Version: 5.14.1 - MSWin32-x86-multi-thread - Audio::Scan: 0.95 - Database Version: DBD::SQLite 1.34_01 (sqlite 3.7.7.1) - I do have occasional connectivity issues as I'm using a router and a VPN but I've been doing that for months now and LMS has not been adversely affected by it before. Firewall-wise I run Norton Internet Security where LMS and the LMS control panel are both marked as Allow, In/Out, Any Computer, Any Communications, Any Protocol. Active 3rd party plugins are: - Image Browser (v1.0) - Network Test (v1.0) - Prevent System Standby (v3.0) - Song Scanner (v2.0) - UPnP/DNLA Media Interface (v1.0) - Is there anything I should switch on in the logging settings to obtain useful information? Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
No, reboot doesn't help fix it I'm afraid. It works after the restart for nearly a day but then falls into "Too many open files" again (see log attached) and the web UI won't open unless I restart Logitech Media Server. Before the "too many open files" happen, there are a lot of networking related issues already. When it works, are you able to use eg. internet radio or music services? It looks like LMS was not allowed to access the internet. Do you have any firewall installed blocking access? Any suggestions as to how I might narrow down the problem? I doubt that it is a system problem as no other applications running on the same PC seem to have an issue. I'm rather sure it's a system problem, as nobody else seems to encounter this kind of problem... You might want to give us more information about your setup: OS version, installed security tools, 3rd party LMS plugins etc. -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
No, reboot doesn't help fix it I'm afraid. It works after the restart for nearly a day but then falls into "Too many open files" again (see log attached) and the web UI won't open unless I restart Logitech Media Server. Any suggestions as to how I might narrow down the problem? I doubt that it is a system problem as no other applications running on the same PC seem to have an issue. +---+ |Filename: log1.txt | |Download: http://forums.slimdevices.com/attachment.php?attachmentid=22939| +---+ Rob Meades's Profile: http://forums.slimdevices.com/member.php?userid=533 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
"Too many open files" might be caused by some application using too many file handles, and not freeing them. Did you try a reboot? Michael http://www.herger.net/slim-plugins - MusicArtistInfo, MusicInfoSCR mherger's Profile: http://forums.slimdevices.com/member.php?userid=50 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
[SlimDevices: SqueezeCenter] Logitech Media Server unresponsive, debug help please
In the last two weeks I've had a lot of trouble with Logitech Media Server becoming unresponsive: the web UI does not load and music fails to play. I need some debug help please. The first issue I notice was spotifyd.exe failing to run: Faulting application name: spotifyd.exe, version: 0.0.0.0, time stamp: 0x5443d5f7 Faulting module name: libspotify.dll, version: 0.0.0.0, time stamp: 0x4fd8be1b Exception code: 0xc005 So I made sure that all the spotify plugins were disabled (Triode, "official" and protocol) and updated Squeezeserver to a recent community version (7.9.0 - 1488878280). However, I still have the same symptoms: the web UI doesn't load, music cannot be played from the player end. I've not (to my knowledge) made any changes to the machine running the server, though it is Win10 and is receiving the Win10 updates. Looking at the Squeezserver log files (one is attached), the server does seem to be running; there are two potential errors: 1. Unable to log into mysqueezebox.com: I've had this forever, I know the username and password are correct because I can log into mysqueezebox.com manually using them. 2. Too many open files: I remember seeing this in the dim and distant past but I cannot recall now what the problem/fix was and whether it is actually relevant. Can anyone help me determine what's up? We've got so reliant on the thing working. :-) Rob +---+ |Filename: log.txt | |Download: http://forums.slimdevices.com/attachment.php?attachmentid=22919| +---+ RobMeades1's Profile: http://forums.slimdevices.com/member.php?userid=66995 View this thread: http://forums.slimdevices.com/showthread.php?t=107537 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter