Re: Conection Centre hangups
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Sunday, March 30, 2003 9:24:48 AM (GMT -05:00) RE: Conection Centre hangups Greetings Spyder, On Friday, March 28, 2003, 2:21:05 AM, you wrote: S I'm using S * The Bat! Version 1.62 Christmas Edition S * Windows 2000 5.0 Build 2195 Service Pack 3 S * Norton Internet Security 2003 with spam filter and Antivirus active (and working S on changing out these) S * Kerio firewall free edition I can see a problem running two software firewalls on one local system. That forces all data packet and port activity to funnel through 2 applications which is not recommended and highly discouraged. data out --- 1st software firewall packet inspection --- 2nd software firewall packet inspection --- timed out connection on receiving end --- connection reestablished, resend and back through both software firewalls. The same applies reverse for inbound packets and the extreme possibility exists that both software firewalls are fighting over who controls the packet inspection as the primary. Run one or the other but not both. Hope this helps. - -- Regards, DG Raftery Sr. Famous last words: What happens if you touch these two wires tog--ahh. The_Bat! 1.63 Beta/7 -BEGIN PGP SIGNATURE- Version: PGP for Business Security 6.0 Comment: http://home.nycap.rr.com/rafteryfamily/DG_Raftery_Sr..asc iQA/AwUBPocAKDaPwvRMcz9cEQIE2ACg9zF+zIQ+m8jOsIckLbcmYx6fikcAn1bN UAbdBagfktES7BBqwTpNSW0w =Hpsa -END PGP SIGNATURE- Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
Ok - I've double checked it now with no anti-virus running or firewalls or anything such, just the bat, and it hangs in the middle of either getting the number of message, or getting the first or second messages, for about 3 minutes every time. Nothing to do with anti-viruses zone alarm or any of these things. Plain old dial-up connection here, nothing fancy in my setup really. Checking mail on one account only. Any point in trying the beta version to see if it disappears ? All the best, Aidan. I am having this issue daily... usually when I leave the Bat open for a few hours or so... and it seems to be just checking email, not downloading anything... I would agree that it might be a winsock issue also as when the connection centre locks up, I have trouble getting to everyday websites (like google) and only rebooting seems to fix it (ipconfig/renew gets an error) Got to love freak bugs!! Friday, March 28, 2003, 1:21:05 AM, you wrote: I am having a constant issue where the Connection Centre gets stuck on an account, the counter at 10 minutes+ and I can not abort or delete task on these accounts and its frozen. The only way I can seem to stop it is use Task Manager to close out The Bat all together. I can not replicate this or find the pattern, the 30 email accounts it checks are on 3 domains/hosts and sometimes I worry that the domains or TheBat gets confused when multiple accounts check at the same time (would love to see a check one at a time type feature for the email checking). Even trying to say check every x minutes where the x is different does not seem to change things. I'm using * The Bat! Version 1.62 Christmas Edition * Windows 2000 5.0 Build 2195 Service Pack 3 * Norton Internet Security 2003 with spam filter and Antivirus active (and working on changing out these) * Kerio firewall free edition Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
Hello Aidan, Saturday, March 29, 2003, 3:37:37 PM, you wrote: Ok - I've double checked it now with no anti-virus running or firewalls or anything such, just the bat, and it hangs in the middle of either getting the number of message, or getting the first or second messages, for about 3 minutes every time. Nothing to do with anti-viruses zone alarm or any of these things. Plain old dial-up connection here, nothing fancy in my setup really. Checking mail on one account only. Is it always the same account? I get the same problem once in a while(a few times a week) with 2(out of 4) of my accounts. Those 2 accounts are with separate mail servers(one with Hotmail and the other with my ISP), and they do get busy and have a lot of users, and the slow down is usually during peak time. And, the Hotmail account is not accessed via The Bat!, but via Outlook Express and the mail filtering is done via MailWasher. When the connection to the mailserver is slow via MailWasher, it usually is slow with TB. Sometimes it timeouts. Any point in trying the beta version to see if it disappears ? I don't think it would disappear. -- Best regards, Daniel Rail Senior System Engineer ACCRA Group Inc. (www.accra.ca) ACCRA Med Software Inc. (www.filopto.com) Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
On Saturday, March 29, 2003, 2:37 PM, you wrote: AM Ok - I've double checked it now with no anti-virus running or AM firewalls or anything such, just the bat, and it hangs in the middle AM of either getting the number of message, or getting the first or AM second messages, for about 3 minutes every time. Nothing to do with AM anti-viruses zone alarm or any of these things. Plain old dial-up AM connection here, nothing fancy in my setup really. Checking mail on AM one account only. AM Any point in trying the beta version to see if it disappears ? no, I would not try the beta if I was you, it has created its own set of bugs:) you might try disabling the automatic mail check, then try the Account nenu-Dispatch mail on server-select All messages. This should show you all the messages on the server, then maybe you can see the problem. At least something to try:) I am having this issue daily... usually when I leave the Bat open for a few hours or so... and it seems to be just checking email, not downloading anything... I would agree that it might be a winsock issue also as when the connection centre locks up, I have trouble getting to everyday websites (like google) and only rebooting seems to fix it (ipconfig/renew gets an error) Got to love freak bugs!! Friday, March 28, 2003, 1:21:05 AM, you wrote: I am having a constant issue where the Connection Centre gets stuck on an account, the counter at 10 minutes+ and I can not abort or delete task on these accounts and its frozen. The only way I can seem to stop it is use Task Manager to close out The Bat all together. I can not replicate this or find the pattern, the 30 email accounts it checks are on 3 domains/hosts and sometimes I worry that the domains or TheBat gets confused when multiple accounts check at the same time (would love to see a check one at a time type feature for the email checking). Even trying to say check every x minutes where the x is different does not seem to change things. I'm using * The Bat! Version 1.62 Christmas Edition * Windows 2000 5.0 Build 2195 Service Pack 3 * Norton Internet Security 2003 with spam filter and Antivirus active (and working on changing out these) * Kerio firewall free edition Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html AM AM Current version is 1.62 | Using TBUDL information: AM http://www.silverstones.com/thebat/TBUDLInfo.html -- Paul Using The Bat! v1.63 Beta/5 on Windows XP 5.1 Build 2600 Service Pack 1 Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
Hi Spyder, I'm also getting these hangups - 2 minutes each time it checks mail in one account. I don't think we are the only ones either. It never happened with earlier versions of the bat, only with 1.62, so must be a bug that got in, no ? My system is Win 2000 with PC-Cillin 2000. All the best, Aidan. I am having a constant issue where the Connection Centre gets stuck on an account, the counter at 10 minutes+ and I can not abort or delete task on these accounts and its frozen. The only way I can seem to stop it is use Task Manager to close out The Bat all together. I can not replicate this or find the pattern, the 30 email accounts it checks are on 3 domains/hosts and sometimes I worry that the domains or TheBat gets confused when multiple accounts check at the same time (would love to see a check one at a time type feature for the email checking). Even trying to say check every x minutes where the x is different does not seem to change things. I'm using * The Bat! Version 1.62 Christmas Edition * Windows 2000 5.0 Build 2195 Service Pack 3 * Norton Internet Security 2003 with spam filter and Antivirus active (and working on changing out these) * Kerio firewall free edition Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
ps. during this time it hogs 99% of the computers resources pps. it also does this even when PC-Cillin is not running I am having a constant issue where the Connection Centre gets stuck on an account, the counter at 10 minutes+ and I can not abort or delete task on these accounts and its frozen. The only way I can seem to stop it is use Task Manager to close out The Bat all together. I can not replicate this or find the pattern, the 30 email accounts it checks are on 3 domains/hosts and sometimes I worry that the domains or TheBat gets confused when multiple accounts check at the same time (would love to see a check one at a time type feature for the email checking). Even trying to say check every x minutes where the x is different does not seem to change things. I'm using * The Bat! Version 1.62 Christmas Edition * Windows 2000 5.0 Build 2195 Service Pack 3 * Norton Internet Security 2003 with spam filter and Antivirus active (and working on changing out these) * Kerio firewall free edition Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
Hello Spyder, On Fri, 28 Mar 2003 01:21:05 -0600 GMT (28/03/03, 14:21 +0700 GMT), Spyder wrote: I am having a constant issue where the Connection Centre gets stuck on an account, the counter at 10 minutes+ and I can not abort or delete task on these accounts and its frozen. My personal record is at over three hours. This is an elusive bug, it happens seldom and we could not find a pattern yet. The Connection Center has a time-out setting, but in certain circumstances this does not abort the connection attempt. It hangs at Connection to Server Stefan has also experienced this once but has not been able to find the problem. If this is a constant problem at your end, is it always the same account that causes the problem? One theory is that has to do with a WinSock problem, but I wouldn't know which info Stefan needs, or even which questions to ask you. On my computer it hasn't happened for months, but if you experience it regularly, there might be something that gives a clue. I wouldn't know what that could be though, sorry. sometimes I worry that the domains or TheBat gets confused when multiple accounts check at the same time No, this is not the reason. TB works well in this respect. -- Cheers, Thomas. Moderator der deutschen The Bat! Beginner Liste. Many people quit looking for work when they find a job. Message reply created with The Bat! 1.63 Beta/5 under Chinese Windows 98 4.10 Build A using a Pentium P4 1.7 GHz, 128MB RAM Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
ON Friday, March 28, 2003, 3:59:07 PM, you wrote: AM ps. during this time it hogs 99% of the computers resources AM pps. it also does this even when PC-Cillin is not running Hi Aidan, I had this when I was using ZoneLabs, even when it was not active, I had to de-install Zonelabs. I am now using Kerio and never looked back :-) -- Best regards, Gerard -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Army golf - Phrase used to describe the inconsistent, wayward shots of amateur golfers, that is, left-right, left-right Using The Bat! v1.62h on Windows 2000 5.0 Build 2195 Service Pack 3 Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
On Fri, 28 Mar 2003 11:21:31 + GMT(28/03/2003, 11:21 AM + GMT), Aidan McKenna wrote: AM I'm also getting these hangups - 2 minutes each time it AM checks mail in one account. I don't think we are the AM only ones either. It never happened with earlier AM versions of the bat, only with 1.62, so must be a bug AM that got in, no ? I'm having these too - but only over the last week or so. AM My system is Win 2000 with PC-Cillin 2000. Mine is W2000 with NAV 2000 - so it doesn't look as if it's the AntiVirus program that's causing the problems. I am having a constant issue where the Connection Centre gets stuck on an account, the counter at 10 minutes+ and I can not abort or delete task on these accounts and its frozen. The only way I can seem to stop it is use Task Manager to close out The Bat all together. Same here. I'm using * The Bat! Version 1.62 Christmas Edition * Windows 2000 5.0 Build 2195 Service Pack 3 * Norton Internet Security 2003 with spam filter and Antivirus active (and working on changing out these) * Kerio firewall free edition Using The Bat! v1.62 Christmas Edition on Windows 2000 5.0 Build 2195 Service Pack 3 -- Best regards, myobmailto:[EMAIL PROTECTED] Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
I am having this issue daily... usually when I leave the Bat open for a few hours or so... and it seems to be just checking email, not downloading anything... I would agree that it might be a winsock issue also as when the connection centre locks up, I have trouble getting to everyday websites (like google) and only rebooting seems to fix it (ipconfig/renew gets an error) Got to love freak bugs!! Friday, March 28, 2003, 1:21:05 AM, you wrote: I am having a constant issue where the Connection Centre gets stuck on an account, the counter at 10 minutes+ and I can not abort or delete task on these accounts and its frozen. The only way I can seem to stop it is use Task Manager to close out The Bat all together. I can not replicate this or find the pattern, the 30 email accounts it checks are on 3 domains/hosts and sometimes I worry that the domains or TheBat gets confused when multiple accounts check at the same time (would love to see a check one at a time type feature for the email checking). Even trying to say check every x minutes where the x is different does not seem to change things. I'm using * The Bat! Version 1.62 Christmas Edition * Windows 2000 5.0 Build 2195 Service Pack 3 * Norton Internet Security 2003 with spam filter and Antivirus active (and working on changing out these) * Kerio firewall free edition Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
Friday, March 28, 2003, 2:21:05 AM, you wrote: S I am having a constant issue where the Connection Centre gets stuck on an S account, the counter at 10 minutes+ and I can not abort or delete task on these S accounts and its frozen. The only way I can seem to stop it is use Task Manager S to close out The Bat all together. I can not replicate this or find the S pattern, the 30 email accounts it checks are on 3 domains/hosts and sometimes I S worry that the domains or TheBat gets confused when multiple accounts check at S the same time (would love to see a check one at a time type feature for the S email checking). Even trying to say check every x minutes where the x is S different does not seem to change things. S I'm using S * The Bat! Version 1.62 Christmas Edition S * Windows 2000 5.0 Build 2195 Service Pack 3 S * Norton Internet Security 2003 with spam filter and Antivirus active (and working S on changing out these) S * Kerio firewall free edition S S Current version is 1.62 | Using TBUDL information: S http://www.silverstones.com/thebat/TBUDLInfo.html I went through similar but sending... I forget what I did to fix it (I have CRS), but here are the 2 notes I got from support: (I am connecting via ADSL) -- 1. Please take a look at the log - it may give a clue. Press Ctrl+Shift+A to view the account's log. If it does not tell you anything, contact me quoting the log... After sending the log: 2. What is the Connection type setting in the Options|Network and Administration ? They should be set to LAN or manual. If it is set already, check the Network settings in the account properties dialogue.. Cheers, Stefan I don't remember what fixed it, but it came from this so it must have been a network setting. The program was crashing if I tried to abort. It has not done that in months now, except when BellSouth's mail server is down... which is several times a week. Fortunately, I have better mail servers to use. -- Lou --- __@ -- _-\,_ --- (_)/ (_) Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Spyder [S] wrote: S I am having this issue daily... usually when I leave the Bat open for S a few hours or so... and it seems to be just checking email, not S downloading anything... I would agree that it might be a winsock S issue also as when the connection centre locks up, I have trouble S getting to everyday websites (like google) and only rebooting seems S to fix it (ipconfig/renew gets an error) Your problem sounds *exactly* like what was happening to me in the days just before I stopped using Zone Alarm, the culprit for those problems on my system. I see from one of your previous messages that you're running 2 firewall software solutions, Norton Internet Security and Kerio Personal Firewall. Aren't you worried that this combination may be creating network problems on your system? - -- -= allie_M =- | List Moderator | OS: XP Pro (SP1) _ -BEGIN PGP SIGNATURE- Comment: My Public Keys - http://www.ac-martin.com/pgpkeys.html iEYEARECAAYFAj6E6x4ACgkQV8nrYCsHF+LwbQCdEixJPJEaR3KYfq6hz1omLILK q4oAn2BXqfCK8UVQV/45ny80dxoYtVvy =DrTH -END PGP SIGNATURE- Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
Hello Allie, Friday, March 28, 2003, 8:38:52 PM, you wrote: Your problem sounds *exactly* like what was happening to me in the days just before I stopped using Zone Alarm, the culprit for those problems on my system. I'm still using Zone Alarm(latest version) without any problems, but it's true that not everybody had a good experience with it. And, the choice of a firewall is pretty much personal preference(options, interface, etc...). I see from one of your previous messages that you're running 2 firewall software solutions, Norton Internet Security and Kerio Personal Firewall. Aren't you worried that this combination may be creating network problems on your system? If you notice carefully, he mentions that in the Norton Internet Security, there's only the spam filter and antivirus that is active, so the Norton firewall is inactive. And, might I add that the spam filter is new to Norton. I would suggest Spyder to deactivate the spam filter first, then if the problem still persists, deactivate NAV. If the problem still persists beyond deactivating those 2 applications, then it would be to start deactivating one-by-one anything that is connecting to the internet or used by the connection(Kerio Firewall). It's just a process of elimination, to possibly find the cause. -- Best regards, Daniel Rail Senior System Engineer ACCRA Group Inc. (www.accra.ca) ACCRA Med Software Inc. (www.filopto.com) Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Conection Centre hangups
Thursday, March 27, 2003, 11:21:05 PM, you wrote: S I am having a constant issue where the Connection Centre gets stuck on an S account, the counter at 10 minutes+ and I can not abort or delete task on S these accounts and its frozen. The only way I can seem to stop it is use S Task Manager to close out The Bat all together. Yep, sounds familiar. I run across this at times. It was happening pretty regularly for a while. Not only does the CPU usage shoot to 99%, but the task progress for checking this particular account shows figures as high as 498%! I usually found that this was due to an extremely large/malformed attachment that TB was having trouble downloading. I had to go the webmail site and read/delete the mail manually. It's been a while though since I last experienced this so I can't remember properly if there was anything else in the pattern. I don't believe this is a firewall/av problem. I'm running NAV 8 and zonealarm pro on win2k. -Vishal Current version is 1.62 | Using TBUDL information: http://www.silverstones.com/thebat/TBUDLInfo.html