Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Tracy Reed
On Tue, Aug 03, 2010 at 01:12:52AM -0400, Damion Alexander spake thusly:
> I've already run ZenOSS in a recent past life and spent more time trying 
> to keep it running smoothly than I did with any other system in my 
> environment. I really don't want to go down that road again.

Same here. I went BACK to Nagios and setup munin for graphing. Life is good.

-- 
Tracy Reed
http://tracyreed.org


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[lopsa-tech] Ticketing system

2010-08-02 Thread Martin Markovski
Looking for a ticketing system that is preferably open source.
I've been looking into RT and OTRS but they were rejected as a solution.

The requirements are the following:
- ability to have multiple queues
- have a web fronted where customers can create new and check the
status of their tickets
- able to create reports based on time and % of answered/closed tickets
- ability to interact with the tickets via email

That's pretty much it. I would appreciate any suggestion you might
have based on your experience.

--
Martin Markovski
twitter: @martinmarkovski
mobile: +38972272705
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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Damion Alexander
On 8/2/10 9:33 PM, Paul Graydon wrote:
>On 08/02/2010 03:25 PM, Derek J. Balling wrote:
>> After a long dark period of struggling with Zabbix, we came to the following 
>> conclusions:
>>
>>  Zabbix is an awesome trending tool which tries to also do monitoring 
>> and sucks badly at it


You keep saying that phrase. I don't think it means... oh wait.  Exactly 
what do you mean?

I'm curious because I will soon be in the market for a 
monitoring/trending solution and if possible would like to not have a 
dozen systems for it.

I've already run ZenOSS in a recent past life and spent more time trying 
to keep it running smoothly than I did with any other system in my 
environment. I really don't want to go down that road again.

Damion

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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Derek J. Balling
Also, let's be fair. SNMP is frightfully small packets, both in the request and 
the response.

D


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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Derek J. Balling

On Aug 2, 2010, at 10:02 PM, Brandon S Allbery KF8NH wrote:
> On 8/2/10 21:25 , Derek J. Balling wrote:
>> Yes it means twice as much SNMP traffic for a bunch of metrics that are in 
>> the join-set of "trend" and "monitor/alert", but it's well worth it, in my 
>> opinion.
> 
> Caching proxy?

Is there even such a thing for SNMP?

Not sure I'd want it, though. Partly because the cache timeouts would have to 
be insanely low anyway (on the order of a minute or two), and partly because I 
wouldn't a piece of cached-data to delay a nagios-alert being triggered.

Cheers,
D
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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Brandon S Allbery KF8NH
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On 8/2/10 21:25 , Derek J. Balling wrote:
> Yes it means twice as much SNMP traffic for a bunch of metrics that are in 
> the join-set of "trend" and "monitor/alert", but it's well worth it, in my 
> opinion.

Caching proxy?

- -- 
brandon s. allbery [linux,solaris,freebsd,perl]  allb...@kf8nh.com
system administrator  [openafs,heimdal,too many hats]  allb...@ece.cmu.edu
electrical and computer engineering, carnegie mellon university  KF8NH
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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Paul Graydon
  On 08/02/2010 03:25 PM, Derek J. Balling wrote:
> On Aug 2, 2010, at 7:25 PM, Simon Lyall wrote:
>> Our current monitoring system is slated for replacement over the next few
>> months. Currently Zabbix is the front-runner (especially since it
>> includes graphing which we are very deficient in), do people know if it's
>> a good fit for this sort of role?
> After a long dark period of struggling with Zabbix, we came to the following 
> conclusions:
>
>   Zabbix is an awesome trending tool which tries to also do monitoring 
> and sucks badly at it
>
>   Nagios is an awesome monitoring tool which tries to also do trending 
> and sucks badly at it
>
> And we opted for a "best of breed" strategy, letting "zabbix be zabbix" and 
> be awesome at trending and such, and letting Nagios do all of our monitoring 
> and alerting, and never the two shall meet.
>
> Yes it means twice as much SNMP traffic for a bunch of metrics that are in 
> the join-set of "trend" and "monitor/alert", but it's well worth it, in my 
> opinion.
>
> Cheers,
> D

This is increasingly my opinion too.  I originally planned to ditch 
Nagios in this workplace once I'd got Zabbix all set up and happy (being 
familiar with it from previous jobs, nagios too for that matter), but 
I'm realising there just isn't enough benefit in dropping it.  Zabbix is 
getting me the trend and resource graphing that has already proven it's 
worth (as I knew it would).  Nagios does "just work" though for 
monitoring, and I'm a big fan of "just works".

Paul
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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Derek J. Balling

On Aug 2, 2010, at 7:25 PM, Simon Lyall wrote:
> Our current monitoring system is slated for replacement over the next few 
> months. Currently Zabbix is the front-runner (especially since it 
> includes graphing which we are very deficient in), do people know if it's 
> a good fit for this sort of role?

After a long dark period of struggling with Zabbix, we came to the following 
conclusions:

Zabbix is an awesome trending tool which tries to also do monitoring 
and sucks badly at it

Nagios is an awesome monitoring tool which tries to also do trending 
and sucks badly at it

And we opted for a "best of breed" strategy, letting "zabbix be zabbix" and be 
awesome at trending and such, and letting Nagios do all of our monitoring and 
alerting, and never the two shall meet.

Yes it means twice as much SNMP traffic for a bunch of metrics that are in the 
join-set of "trend" and "monitor/alert", but it's well worth it, in my opinion.

Cheers,
D


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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Paul Graydon
  On 08/02/2010 01:25 PM, Simon Lyall wrote:
> Currently I have a group of web servers that are behind a load balancer.
> The load balancer has a simple health check which involves it getting a
> specific URL which just grabs a local file and checks the content for
> "ok".
>
> On each machine I have a few scripts that check load, availability
> of the application, another file to see if the server is manually offlined
> and then write "ok" to the static file if everything looks good and "down"
> if any aren't correct.
>
> However the scripts are a bit messy and unreliable so I was wondering what
> sort of thing other people use in this sort of situation?
>
> Thinking further this is probably a subset of my normal monitoring system
> which I shouldn't be duplicating (just having different thresholds to
> different actions).
>
> Our current monitoring system is slated for replacement over the next few
> months. Currently Zabbix is the front-runner (especially since it
> includes graphing which we are very deficient in), do people know if it's
> a good fit for this sort of role?
>
Zabbix will and does what it does well, but it is limited by only being 
able to POST variables for progressing through a site.  You can define 
multiple steps and it will graph the response times with different 
colours for each step, making it relatively easy to see which step is 
being slowest.
I Zabbix by preference for resource monitoring, but ended up knocking up 
a custom perl script for doing more complex site tests.
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Re: [lopsa-tech] Http Health Checks

2010-08-02 Thread Justin Lintz
If the web server is hosting PHP or some sort of other scripting language,
why not have your health check hit a page that runs through some checks and
returns good or bad based on the results?

- Justin Lintz


On Mon, Aug 2, 2010 at 7:25 PM, Simon Lyall  wrote:

>
> Currently I have a group of web servers that are behind a load balancer.
> The load balancer has a simple health check which involves it getting a
> specific URL which just grabs a local file and checks the content for
> "ok".
>
> On each machine I have a few scripts that check load, availability
> of the application, another file to see if the server is manually offlined
> and then write "ok" to the static file if everything looks good and "down"
> if any aren't correct.
>
> However the scripts are a bit messy and unreliable so I was wondering what
> sort of thing other people use in this sort of situation?
>
> Thinking further this is probably a subset of my normal monitoring system
> which I shouldn't be duplicating (just having different thresholds to
> different actions).
>
> Our current monitoring system is slated for replacement over the next few
> months. Currently Zabbix is the front-runner (especially since it
> includes graphing which we are very deficient in), do people know if it's
> a good fit for this sort of role?
>
> --
> Simon Lyall  |  Very Busy  |  Web: http://www.darkmere.gen.nz/
> "To stay awake all night adds a day to your life" - Stilgar | eMT.
>
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[lopsa-tech] Http Health Checks

2010-08-02 Thread Simon Lyall

Currently I have a group of web servers that are behind a load balancer. 
The load balancer has a simple health check which involves it getting a 
specific URL which just grabs a local file and checks the content for 
"ok".

On each machine I have a few scripts that check load, availability 
of the application, another file to see if the server is manually offlined 
and then write "ok" to the static file if everything looks good and "down" 
if any aren't correct.

However the scripts are a bit messy and unreliable so I was wondering what 
sort of thing other people use in this sort of situation?

Thinking further this is probably a subset of my normal monitoring system 
which I shouldn't be duplicating (just having different thresholds to 
different actions).

Our current monitoring system is slated for replacement over the next few 
months. Currently Zabbix is the front-runner (especially since it 
includes graphing which we are very deficient in), do people know if it's 
a good fit for this sort of role?

-- 
Simon Lyall  |  Very Busy  |  Web: http://www.darkmere.gen.nz/
"To stay awake all night adds a day to your life" - Stilgar | eMT.

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Re: [lopsa-tech] Varnish vs Apache Traffic Server vs ???

2010-08-02 Thread Randy Smith
On Thu, 29 Jul 2010, Paul Graydon wrote:
[snip]

> Does anyone have any recommendations or thoughts about ATS vs Varnish, 
> or thoughts about other products that may be more suited?
> Am I about to unleash a whole world of hurt on myself?

We use nginx at adams.edu. It works pretty well on its own though
we're looking to stick it behind LVS for better load balancing.

-- 
Randy Smith
http://www.vuser.org/
http://perlstalker.blogspot.com/


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