Re: [ubuntu-uk] Saucy Salamander testing ....

[Alan Pope]

On 10/05/13 21:34, Barry Drake wrote:

Thanks for all the suggestions.  I'm not much of an irc person - haven't
even got a client installed on this system.  I'll go on next week and
lurk for a while though,  There's no great hurry as I'm fine on the
backup 13.04, but I quite enjoy finding bugs in a testing release by
actually using it day-to-day.  I'll post the result eventually.



I wasn't suggesting you lurk in an irc channel. More that you go to the 
channel during European the working day (to hit more desktop developers) 
and speak to the developers directly.


While Phil may have put it bluntly, he's right. The best place to talk 
about Ubuntu+1 issues is where the developers hang out, which is on IRC, 
and on dev/qa lists all day every day.


Cheers,
--
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Engineering Manager

Canonical - Product Strategy
+44 (0) 7973 620 164
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Re: [ubuntu-uk] Saucy Salamander testing ....

[Colin Law]

On 11 May 2013 11:51, Phill Whiteside  wrote:
> Hi Colin,
>
> the contact details for testing / quality are at
> https://wiki.ubuntu.com/QATeam/Contact We used to be qa but that has now
> been assigned to the Qatar LoCo :)

OK, thanks.  I will join the ubuntu-quality mailing list to see what
goes on there.

Colin

>
> Regards,
>
> Phill.
>
> On 11 May 2013 08:47, Colin Law  wrote:
>>
>> On 10 May 2013 22:29, Phill Whiteside  wrote:
>> > Hi Barry,
>> >
>> > I am very sorry if I came across as 'harsh'. I have followed this
>> > thread,
>> > but it really belongs on the -testing email system. I see that at least
>> > of
>> > one of the release team have responded as to where to correctly file a
>> > bug.
>>
>> Is there a -testing list?  I can't see it on https://lists.ubuntu.com/
>>
>> Colin
>>
>> --
>> ubuntu-uk@lists.ubuntu.com
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>> https://wiki.ubuntu.com/UKTeam/
>>
>> --
>> https://wiki.ubuntu.com/phillw
>
>
> --
> ubuntu-uk@lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>

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Re: [ubuntu-uk] Saucy Salamander testing ....

[Phill Whiteside]

Hi Colin,

the contact details for testing / quality are at
https://wiki.ubuntu.com/QATeam/Contact We used to be qa but that has now
been assigned to the Qatar LoCo :)

Regards,

Phill.

On 11 May 2013 08:47, Colin Law  wrote:

> On 10 May 2013 22:29, Phill Whiteside  wrote:
> > Hi Barry,
> >
> > I am very sorry if I came across as 'harsh'. I have followed this thread,
> > but it really belongs on the -testing email system. I see that at least
> of
> > one of the release team have responded as to where to correctly file a
> bug.
>
> Is there a -testing list?  I can't see it on https://lists.ubuntu.com/
>
> Colin
>
> --
> ubuntu-uk@lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
> --
> https://wiki.ubuntu.com/phillw
>
-- 
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Re: [ubuntu-uk] Saucy Salamander testing ....

[Colin Law]

On 10 May 2013 22:29, Phill Whiteside  wrote:
> Hi Barry,
>
> I am very sorry if I came across as 'harsh'. I have followed this thread,
> but it really belongs on the -testing email system. I see that at least of
> one of the release team have responded as to where to correctly file a bug.

Is there a -testing list?  I can't see it on https://lists.ubuntu.com/

Colin

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Re: [ubuntu-uk] Saucy Salamander testing ....

[Barry Drake]

On 10/05/13 22:29, Phill Whiteside wrote:
I am very sorry if I came across as 'harsh'. I have followed this 
thread, but it really belongs on the -testing email system. I see that 
at least of one of the release team have responded as to where to 
correctly file a bug.


No, this bug is not reported - which is hardly surprising as apport is 
not yet fully enabled as yet in 13.10.  I'm going to lurk on the irc 
channels as I mentioned, and then see what happens with updates.  I 
fully expect to be re-installing Saucy after testing from a download of 
the latest daily build next week.  I'm fairly certain the problem I 
experienced was a bit of a one-off on one particular day, and not 
something to be worried about, so I'll keep a low profile for the time 
being.  Thanks for your response though. Really, we are on the same team.


Regards,Barry.

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Re: [ubuntu-uk] Saucy Salamander testing ....

[Phill Whiteside]

Hi Barry,

I am very sorry if I came across as 'harsh'. I have followed this thread,
but it really belongs on the -testing email system. I see that at least of
one of the release team have responded as to where to correctly file a bug.

With no dis respect to this LoCo, bugs should reported as such. Please do
have a look as to if there has already been a bug reported


Regards,

Phill.
1. https://wiki.ubuntu.com/Lubuntu/Testing#Reporting_Bugs






On 10 May 2013 22:08, Barry Drake  wrote:

> On 10/05/13 21:53, Phill Whiteside wrote:
>
>> As a part of updating our classroom sessions[1] we will be inviting
>> people into both the testing and release teams. A lot of work actually
>> happens there in terms of priotising bugs etc.  Instead of 'complaining'
>> about things on an email list please file a bug. Simply put? The devs do
>> not read ubuntu-uk mailing list for bugs.
>>
>
> Hey Phill - that's a bit harsh.  If you read my earlier posts, you would
> know that the first one was because I had no idea where to file this bug,
> which may for all I know be caused by one broken file in the particular
> update download.  Normally I'm an avid and conscientious filer-of-bugs.
>  Filing this one got me beat!  Hence the post.  Yeah, I should and will
> join the testing team as it is most of what I'm able to do these days.
>  Sorry to be a bit blunt but I was NEVER complaining to this list.
>
>
> Kind regards,Barry.
>
> --
> Barry Drake is a member of the the Ubuntu Advertising team.
>
>
> --
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> https://lists.ubuntu.com/**mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/**UKTeam/
>
> --
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>
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Re: [ubuntu-uk] Saucy Salamander testing ....

[Barry Drake]

On 10/05/13 21:53, Phill Whiteside wrote:
As a part of updating our classroom sessions[1] we will be inviting 
people into both the testing and release teams. A lot of work actually 
happens there in terms of priotising bugs etc.  Instead of 
'complaining' about things on an email list please file a bug. Simply 
put? The devs do not read ubuntu-uk mailing list for bugs.


Hey Phill - that's a bit harsh.  If you read my earlier posts, you would 
know that the first one was because I had no idea where to file this 
bug, which may for all I know be caused by one broken file in the 
particular update download.  Normally I'm an avid and conscientious 
filer-of-bugs.  Filing this one got me beat!  Hence the post.  Yeah, I 
should and will join the testing team as it is most of what I'm able to 
do these days.  Sorry to be a bit blunt but I was NEVER complaining to 
this list.


Kind regards,Barry.

--
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--
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Re: [ubuntu-uk] Saucy Salamander testing ....

[Phill Whiteside]

As a part of updating our classroom sessions[1] we will be inviting people
into both the testing and release teams. A lot of work actually happens
there in terms of priotising bugs etc.

Instead of 'complaining' about things on an email list please file a bug.
Simply put? The devs do not read ubuntu-uk mailing list for bugs.

Please get involved with testing... We have got some of the systems for
testing updated (we still have an up stream bug for KVM which has a work
around)

The goal for all of those who actually give a damn is for the next release
to be better than the last.

Regards,

Phill.
1. https://wiki.ubuntu.com/Testing/Activities/Classroom


On 10 May 2013 21:34, Barry Drake  wrote:

> On 09/05/13 08:03, Alan Pope wrote:
>
>> I would recommend you jump on freenode irc and chat to the desktop
>> developers. #ubuntu-desktop is a good place to start. However #ubuntu+1 is
>> the "official" support channel for the next release
>>
>
> Thanks for all the suggestions.  I'm not much of an irc person - haven't
> even got a client installed on this system.  I'll go on next week and lurk
> for a while though,  There's no great hurry as I'm fine on the backup
> 13.04, but I quite enjoy finding bugs in a testing release by actually
> using it day-to-day.  I'll post the result eventually.
>
> Kind regards,Barry.
>
>
> --
> Barry Drake is a member of the the Ubuntu Advertising team.
>
>
> --
> ubuntu-uk@lists.ubuntu.com
> https://lists.ubuntu.com/**mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/**UKTeam/
>
> --
> https://wiki.ubuntu.com/phillw
>
-- 
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Re: [ubuntu-uk] Saucy Salamander testing ....

[Barry Drake]

On 09/05/13 08:03, Alan Pope wrote:
I would recommend you jump on freenode irc and chat to the desktop 
developers. #ubuntu-desktop is a good place to start. However 
#ubuntu+1 is the "official" support channel for the next release


Thanks for all the suggestions.  I'm not much of an irc person - haven't 
even got a client installed on this system.  I'll go on next week and 
lurk for a while though,  There's no great hurry as I'm fine on the 
backup 13.04, but I quite enjoy finding bugs in a testing release by 
actually using it day-to-day.  I'll post the result eventually.


Kind regards,Barry.

--
Barry Drake is a member of the the Ubuntu Advertising team.


--
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https://wiki.ubuntu.com/UKTeam/

Re: [ubuntu-uk] Saucy Salamander testing ....

[Alan Pope]

On 08/05/13 16:27, Barry Drake wrote:

On 08/05/13 15:38, Liam Proven wrote:

Is this on your live work machine? If so, that was, er, brave of you.
Sounds like it could be a theme problem. Try resetting the theme in
Appearance.


Work machine yes - but as always, I have the testing version dual
booting with the current stable and keep working files in sync on both
releases.  Currently I'm on the same machine running 13.04.

I'm not sure how I can reset the them from the commandline - that's all
I have currently as the GUI system is totally borked.



I would recommend you jump on freenode irc and chat to the desktop 
developers. #ubuntu-desktop is a good place to start. However #ubuntu+1 
is the "official" support channel for the next release


Cheers,
--
Alan Pope
Engineering Manager

Canonical - Product Strategy
+44 (0) 7973 620 164
alan.p...@canonical.com
http://ubuntu.com/

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Re: [ubuntu-uk] Saucy Salamander testing ....

[pete smout]

On 08/05/13 21:33, Liam Proven wrote:

On 8 May 2013 21:14, Barry Drake  wrote:

On 08/05/13 16:35, Liam Proven wrote:


Possible idea: create a new account from the CLI, log in to it - default
settings might work where the existing ones don't - and see if the theme can
be reset from there? Or, if it's a sacrificial account, experimentally nuke
the GNOME settings in the home directory? (Temporarily move 'em elsewhere to
see if they are causing the problem.)



Thanks for the suggestions.  They did not work.   The new account and the
guest account behave in the same way.  I'll take the updates for a few days
and if that fails, re-install from the daily build in a week or so - it's
easy to waste more time than a simple re-install will take.


Sorry to hear they didn't help. Your plan sounds good, though. Let us
know how you get on?

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Hi,

I had a similar issue after upgrade to 12.04 (I know it's not your 
problem!), to fix it I moved my .local folder from my home and put in 
Documents. Then reboot, & put things back 1 bit at a time, turned out it 
was the icon folder causing the prob for me (dunno how?!).


Might be worth a try before complete re-install!!

Reagards

Pete


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Re: [ubuntu-uk] Saucy Salamander testing ....

[Liam Proven]

On 8 May 2013 21:14, Barry Drake  wrote:
> On 08/05/13 16:35, Liam Proven wrote:
>>
>> Possible idea: create a new account from the CLI, log in to it - default
>> settings might work where the existing ones don't - and see if the theme can
>> be reset from there? Or, if it's a sacrificial account, experimentally nuke
>> the GNOME settings in the home directory? (Temporarily move 'em elsewhere to
>> see if they are causing the problem.)
>
>
> Thanks for the suggestions.  They did not work.   The new account and the
> guest account behave in the same way.  I'll take the updates for a few days
> and if that fails, re-install from the daily build in a week or so - it's
> easy to waste more time than a simple re-install will take.

Sorry to hear they didn't help. Your plan sounds good, though. Let us
know how you get on?

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Re: [ubuntu-uk] Saucy Salamander testing ....

[Barry Drake]

On 08/05/13 16:35, Liam Proven wrote:
Possible idea: create a new account from the CLI, log in to it - 
default settings might work where the existing ones don't - and see if 
the theme can be reset from there? Or, if it's a sacrificial account, 
experimentally nuke the GNOME settings in the home directory? 
(Temporarily move 'em elsewhere to see if they are causing the problem.) 


Thanks for the suggestions.  They did not work.   The new account and 
the guest account behave in the same way.  I'll take the updates for a 
few days and if that fails, re-install from the daily build in a week or 
so - it's easy to waste more time than a simple re-install will take.


Kind regards,Barry.

-- Barry Drake is a member of the the Ubuntu Advertising team.

--
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Re: [ubuntu-uk] Saucy Salamander testing ....

[Liam Proven]

On 8 May 2013 16:27, Barry Drake  wrote:
> On 08/05/13 15:38, Liam Proven wrote:
>>
>> Is this on your live work machine? If so, that was, er, brave of you.
>> Sounds like it could be a theme problem. Try resetting the theme in
>> Appearance.
>
>
> Work machine yes - but as always, I have the testing version dual booting
> with the current stable and keep working files in sync on both releases.
> Currently I'm on the same machine running 13.04.

Ahh, fair enough. :¬)

> I'm not sure how I can reset the them from the commandline - that's all I
> have currently as the GUI system is totally borked.

OIC. Good point.

Possible idea: create a new account from the CLI, log in to it -
default settings might work where the existing ones don't - and see if
the theme can be reset from there?

Or, if it's a sacrificial account, experimentally nuke the GNOME
settings in the home directory? (Temporarily move 'em elsewhere to see
if they are causing the problem.)

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Re: [ubuntu-uk] Saucy Salamander testing ....

[Barry Drake]

On 08/05/13 15:38, Liam Proven wrote:
Is this on your live work machine? If so, that was, er, brave of you. 
Sounds like it could be a theme problem. Try resetting the theme in 
Appearance.


Work machine yes - but as always, I have the testing version dual 
booting with the current stable and keep working files in sync on both 
releases.  Currently I'm on the same machine running 13.04.


I'm not sure how I can reset the them from the commandline - that's all 
I have currently as the GUI system is totally borked.


Regards,Barry.

--
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--
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Re: [ubuntu-uk] Saucy Salamander testing ....

[Liam Proven]

On 8 May 2013 15:35, Barry Drake  wrote:
> Hi there ...   Last night, I took the available updates for 13.10 testing,
> using Update Manager.  There was no kernel update and no need to restart.
> This morning, I got to the login screen, but the top panel showed dodgy
> icons instead of the proper ones.  On logging in, I got a blue screen and a
> cursor, but nothing else.  I can update using ctrl+alt+F1 to give me a
> terminal, and doing sudo apt-get update followed by sudo apt-get upgrade,
> but the updates so far don't fix the problem.
>
> I can't file a bug as I don't have any idea which program is causing it
> .   Any thoughts as to whether I can do anything useful until an update
> fixes the problem?

O_o

Is this on your live work machine? If so, that was, er, brave of you.

Sounds like it could be a theme problem. Try resetting the theme in Appearance.

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