Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Stephen Chape]

Hi Daniel and thank you.

I  have already done the things you suggest for FaceTime.
That’s what frustrates me a little.

But I guess having the same Apple ID brings a couple of trade offs.

> On 12 Nov 2019, at 11:37 am, Daniel Kerr  wrote:
> 
> Hi Stephen
> 
> You can’t really “Decide” who gets the calls coming in. Do you both get each 
> others iMessages as well? Or just the calls?
> But one “work around” you can use is the following - 
> Go to Settings - FaceTime. Under “You can be reached by FaceTime at”, untick 
> your wife phone number. - you can do the same on hers for your number too if 
> her’s rings for yours.
> You can also do this in iMessage as well if you get the same text messages.
> Settings - Messages - “Send & Receive” will show a number of addresses. Tap 
> that. Deselect the one you don’t want to show.
> 
> That’s a quick and nasty way to do it if sharing the same AppleID.
> There’s a “better” way you can have seperate ones….but it’s quite involved to 
> set it u (kinda).
> But you can both have seperate ones and still have access to shared Contacts 
> and Calendars.
> 
> When sharing the same AppleID you can’t iMessage or FaceTime each other - as 
> you’re both on the same AppleID so it naturally assumes you can’t call 
> yourself :)
> 
> Kind regards
> Daniel
> 
>  Sent from my iPhone XS 
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 12 Nov 2019, at 9:23 am, Stephen Chape  wrote:
>> 
>> Thank you Peter.
>> I will take a look at Family Sharing.
>> 
>>> On 12 Nov 2019, at 8:34 am, Peter Hinchliffe  
>>> wrote:
>>> 
>>> 
>>> 
>>>> On 12 Nov 2019, at 8:02 am, Stephen Chape  wrote:
>>>> 
>>>> Hi Peter.
>>>> I assume iTunes = iCloud.
>>>> 
>>>> Yes we do … and I figured that could be the reason.
>>>> But we do this so that we don’t keep (and update) two separate Contacts 
>>>> and Calendars.
>>>> 
>>>> If this is the reason, is there no way around both iPhones receiving the 
>>>> same FaceTime calls ?
>>>> Seems crazy to me !
>>> 
>>> Well, not really, because the call is coming to the account, not the 
>>> device. And sorry - I should have said Apple ID rather than iTunes or even 
>>> iCloud. You want to share the Contacts and the Calendars, but Facetime 
>>> calls come in the same bag. 
>>> 
>>> I’ve never used it, but you might want to look at the options available in 
>>> Family Sharing. Others might have more useful advice in that regard.
>>> 
>>> 
>>> Kind regards,
>>> 
>>> Peter HinchliffeApwin Computer Services
>>> FileMaker Pro Solutions Developer
>>> Perth, Western Australia
>>> Phone (618) 9332 6482Mob 0403 046 948
>>> 
>>> Mac because I prefer it -- Windows because I have to.
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape






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Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Daniel Kerr]

Hi Stephen

You can’t really “Decide” who gets the calls coming in. Do you both get each 
others iMessages as well? Or just the calls?
But one “work around” you can use is the following - 
Go to Settings - FaceTime. Under “You can be reached by FaceTime at”, untick 
your wife phone number. - you can do the same on hers for your number too if 
her’s rings for yours.
You can also do this in iMessage as well if you get the same text messages.
Settings - Messages - “Send & Receive” will show a number of addresses. Tap 
that. Deselect the one you don’t want to show.

That’s a quick and nasty way to do it if sharing the same AppleID.
There’s a “better” way you can have seperate ones….but it’s quite involved to 
set it u (kinda).
But you can both have seperate ones and still have access to shared Contacts 
and Calendars.

When sharing the same AppleID you can’t iMessage or FaceTime each other - as 
you’re both on the same AppleID so it naturally assumes you can’t call yourself 
:)

Kind regards
Daniel

 Sent from my iPhone XS 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 12 Nov 2019, at 9:23 am, Stephen Chape  wrote:
> 
> Thank you Peter.
> I will take a look at Family Sharing.
> 
>> On 12 Nov 2019, at 8:34 am, Peter Hinchliffe  
>> wrote:
>> 
>> 
>> 
>>> On 12 Nov 2019, at 8:02 am, Stephen Chape  wrote:
>>> 
>>> Hi Peter.
>>> I assume iTunes = iCloud.
>>> 
>>> Yes we do … and I figured that could be the reason.
>>> But we do this so that we don’t keep (and update) two separate Contacts and 
>>> Calendars.
>>> 
>>> If this is the reason, is there no way around both iPhones receiving the 
>>> same FaceTime calls ?
>>> Seems crazy to me !
>> 
>> Well, not really, because the call is coming to the account, not the device. 
>> And sorry - I should have said Apple ID rather than iTunes or even iCloud. 
>> You want to share the Contacts and the Calendars, but Facetime calls come in 
>> the same bag. 
>> 
>> I’ve never used it, but you might want to look at the options available in 
>> Family Sharing. Others might have more useful advice in that regard.
>> 
>> 
>> Kind regards,
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Stephen Chape]

Thank you Peter.
I will take a look at Family Sharing.

> On 12 Nov 2019, at 8:34 am, Peter Hinchliffe  
> wrote:
> 
> 
> 
>> On 12 Nov 2019, at 8:02 am, Stephen Chape  wrote:
>> 
>> Hi Peter.
>> I assume iTunes = iCloud.
>> 
>> Yes we do … and I figured that could be the reason.
>> But we do this so that we don’t keep (and update) two separate Contacts and 
>> Calendars.
>> 
>> If this is the reason, is there no way around both iPhones receiving the 
>> same FaceTime calls ?
>> Seems crazy to me !
> 
> Well, not really, because the call is coming to the account, not the device. 
> And sorry - I should have said Apple ID rather than iTunes or even iCloud. 
> You want to share the Contacts and the Calendars, but Facetime calls come in 
> the same bag. 
> 
> I’ve never used it, but you might want to look at the options available in 
> Family Sharing. Others might have more useful advice in that regard.
> 
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
> <http://www.wamug.org.au/mailinglist/archives.shtml>>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>


Regards,
Stephen Chape






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Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Peter Hinchliffe]

> On 12 Nov 2019, at 8:02 am, Stephen Chape  wrote:
> 
> Hi Peter.
> I assume iTunes = iCloud.
> 
> Yes we do … and I figured that could be the reason.
> But we do this so that we don’t keep (and update) two separate Contacts and 
> Calendars.
> 
> If this is the reason, is there no way around both iPhones receiving the same 
> FaceTime calls ?
> Seems crazy to me !

Well, not really, because the call is coming to the account, not the device. 
And sorry - I should have said Apple ID rather than iTunes or even iCloud. You 
want to share the Contacts and the Calendars, but Facetime calls come in the 
same bag. 

I’ve never used it, but you might want to look at the options available in 
Family Sharing. Others might have more useful advice in that regard.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Stephen Chape]

Hi Peter.
I assume iTunes = iCloud.

Yes we do … and I figured that could be the reason.
But we do this so that we don’t keep (and update) two separate Contacts and 
Calendars.

If this is the reason, is there no way around both iPhones receiving the same 
FaceTime calls ?
Seems crazy to me !

> On 12 Nov 2019, at 7:48 am, Peter Hinchliffe  
> wrote:
> 
> 
> 
>> On 11 Nov 2019, at 8:23 pm, Stephen Chape  wrote:
>> 
>> If anyone has a solution to the above please let me know ?
> 
> It has to be asked…: do you and your wife share the same iTunes account? 
> 
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>


Regards,
Stephen Chape






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Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Peter Hinchliffe]

> On 11 Nov 2019, at 8:23 pm, Stephen Chape  wrote:
> 
> If anyone has a solution to the above please let me know ?

It has to be asked…: do you and your wife share the same iTunes account? 


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Stephen Chape]

If anyone has a solution to the above please let me know ?

Regards,
Stephen Chape






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Re: Apple Releases OS X 10.9.2 With Fix for Major SSL Vulnerability, FaceTime Audio

[Reg Whitely]

Thanks for this Daniel. updated now and all seems well.

Reg

On 26 Feb 2014, at 2:32 am, Daniel Kerr  wrote:

> http://www.macrumors.com/2014/02/25/osx-update-ssl-facetime-audio/
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Reg Whitely

Home: 08 9921 7272
Mob: 04 8899 7313
Email: rwhit...@internode.on.net




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Apple Releases OS X 10.9.2 With Fix for Major SSL Vulnerability, FaceTime Audio

[Daniel Kerr]

http://www.macrumors.com/2014/02/25/osx-update-ssl-facetime-audio/

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

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Re: Facetime strangeness

[Neil Houghton]

Thanks Ronni.


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 25/1/14 6:38, Ronda Brown at ro...@mac.com wrote:

> Hi Neil,
> 
> I don't have time at the moment to peruse this I will when time permits.
>  Just a quick reply to your query -
>> Interestingly, after the hard reset, both phones still fired up with the
>> same apps running that had been running before the reset - which I found
>> surprising - I would have thought that if all RAM/cache was cleared they
>> would initially fire up with no apps running?!
> 
> Some Apps which use certain background services can be restarted automatically
> after a hard reset.
> 
>  
> 
> Sent from Ronni's iPad
> 
>> On 24 Jan 2014, at 6:58 pm, Neil Houghton  wrote:
>> 
>> Hi Ronni,
>> 
>> Comments in situ:
>> 
>> 
>>> on 24/1/14 15:11, Ronda Brown at ro...@mac.com wrote:
>>> 
>>> Hi Neil,
>>> 
>>> Have you checked all settings - especially  WiFi & 'Show My Caller ID' is ON
>>> on both iPhones?
>>> 
>> Well, I would have thought that any wrong setting would affect all Facetime
>> to/from the phones - including to/from the ipad and to/from the iMac - which
>> all work just fine. But, anyway, yes, checking all the settings was my first
>> stop - before trying other devices.
>> 
>> 
>>> Have you tried:
>>> Turning FaceTime OFF & back ON with successful activation combined with
>>> A) Soft (turn iPhone OFF/ON) - Restart
>>> and
>>> B)Hard Restart
>>> 1. Press & Hold the Sleep/Wake button and the Home button at the same time
>>> for
>>> at least 10 seconds
>>> 2. Ignore the Red Slider that appears on the screen and keep holding both
>>> buttons until the Apple Logo appears
>>> The iPhone will restart.
>>> 
>>> The first method is a 'soft reset' only and leaves running programs in
>>> memory.
>>> The second method completely powers down your iPhone and also clears the RAM
>>> and cache.
>>> 
>> I thought that the only possible things that might affect the phone/phone
>> connection but not the connection to other devices might be the memory/cache
>> side of things - so I jumped straight to the "Hard" reset for both devices.
>> 
>> Trying after both devices had hard reset gives the same result - Facetime
>> tries to connect then gives a "connection lost' message. If I have my iPhone
>> and iPad side by side and Georgie tries to facetime me both devices come up
>> with the ring and the request to Facetime. If I accept on the iPad
>> everything works fine but if I accept on the iPhone, both phones show as
>> "connecting" and then get the "connection lost" message.
>> 
>> Interestingly, after the hard reset, both phones still fired up with the
>> same apps running that had been running before the reset - which I found
>> surprising - I would have thought that if all RAM/cache was cleared they
>> would initially fire up with no apps running?!
>> 
>> 
>>> Can you connect if you switch from a normal cellular 'Voice' call to a
>>> 'FaceTime' call while connected to the WiFi network?
>>> A FaceTime button appears in the normal call controls to start a FaceTime
>>> session with the call in progress?
>>> 
>> In this case, with the cellular voice call active, attempting to start a
>> Facetime session with the Facetime button again triggers the request for
>> facetime and accepting gives a "connecting" message - but then my phone gets
>> the message "Facetime unavailable" and Georgie's phone gets a "facetime
>> ended" message - also my phone shows a question mark in the middle of the
>> facetime button, whereas Georgie's doesn't.
>> 
>> The slight differences in messages could be down to the fact that Georgie's
>> phone is running 6.1 whereas mine is running 6.1.3. Note - I do not want to
>> upgrade to IOS7 since I don't use iCloud and want to retain wireless
>> synching to my iMac - which has been removed in IOS7.
>> 
>> 
>> 
>> I mean, it is not really that big a deal to us in that we have no need to
>> Facetime each other when we are in the same house ;o) - it is more of a
>> worry because it surely SHOULD work - if it works to the computer and to the
>> iPad to/from either phone then why not between the phones.
>> 
>> 
>> The next thing to try is for one of us to go to some other public wifi zone
>> to see if the problem is inherent between the 2 phones or only the 2 phones
>> on the same wifi network.
>> 
>> 
>> Curioser & curioser ;o)
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> Neil


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Re: Facetime strangeness

[Ronda Brown]

Hi Neil,

I don't have time at the moment to peruse this I will when time permits.
 Just a quick reply to your query -
> Interestingly, after the hard reset, both phones still fired up with the
> same apps running that had been running before the reset - which I found
> surprising - I would have thought that if all RAM/cache was cleared they
> would initially fire up with no apps running?!

Some Apps which use certain background services can be restarted automatically 
after a hard reset.

 

Sent from Ronni's iPad

> On 24 Jan 2014, at 6:58 pm, Neil Houghton  wrote:
> 
> Hi Ronni,
> 
> Comments in situ:
> 
> 
>> on 24/1/14 15:11, Ronda Brown at ro...@mac.com wrote:
>> 
>> Hi Neil,
>> 
>> Have you checked all settings - especially  WiFi & 'Show My Caller ID' is ON
>> on both iPhones?
> Well, I would have thought that any wrong setting would affect all Facetime
> to/from the phones - including to/from the ipad and to/from the iMac - which
> all work just fine. But, anyway, yes, checking all the settings was my first
> stop - before trying other devices.
> 
> 
>> Have you tried: 
>> Turning FaceTime OFF & back ON with successful activation combined with
>> A) Soft (turn iPhone OFF/ON) - Restart
>> and
>> B)Hard Restart
>> 1. Press & Hold the Sleep/Wake button and the Home button at the same time 
>> for
>> at least 10 seconds
>> 2. Ignore the Red Slider that appears on the screen and keep holding both
>> buttons until the Apple Logo appears
>> The iPhone will restart.
>> 
>> The first method is a 'soft reset' only and leaves running programs in 
>> memory.
>> The second method completely powers down your iPhone and also clears the RAM
>> and cache.
> I thought that the only possible things that might affect the phone/phone
> connection but not the connection to other devices might be the memory/cache
> side of things - so I jumped straight to the "Hard" reset for both devices.
> 
> Trying after both devices had hard reset gives the same result - Facetime
> tries to connect then gives a "connection lost' message. If I have my iPhone
> and iPad side by side and Georgie tries to facetime me both devices come up
> with the ring and the request to Facetime. If I accept on the iPad
> everything works fine but if I accept on the iPhone, both phones show as
> "connecting" and then get the "connection lost" message.
> 
> Interestingly, after the hard reset, both phones still fired up with the
> same apps running that had been running before the reset - which I found
> surprising - I would have thought that if all RAM/cache was cleared they
> would initially fire up with no apps running?!
> 
> 
>> Can you connect if you switch from a normal cellular 'Voice' call to a
>> 'FaceTime' call while connected to the WiFi network?
>> A FaceTime button appears in the normal call controls to start a FaceTime
>> session with the call in progress?
> In this case, with the cellular voice call active, attempting to start a
> Facetime session with the Facetime button again triggers the request for
> facetime and accepting gives a "connecting" message - but then my phone gets
> the message "Facetime unavailable" and Georgie's phone gets a "facetime
> ended" message - also my phone shows a question mark in the middle of the
> facetime button, whereas Georgie's doesn't.
> 
> The slight differences in messages could be down to the fact that Georgie's
> phone is running 6.1 whereas mine is running 6.1.3. Note - I do not want to
> upgrade to IOS7 since I don't use iCloud and want to retain wireless
> synching to my iMac - which has been removed in IOS7.
> 
> 
> 
> I mean, it is not really that big a deal to us in that we have no need to
> Facetime each other when we are in the same house ;o) - it is more of a
> worry because it surely SHOULD work - if it works to the computer and to the
> iPad to/from either phone then why not between the phones.
> 
> 
> The next thing to try is for one of us to go to some other public wifi zone
> to see if the problem is inherent between the 2 phones or only the 2 phones
> on the same wifi network.
> 
> 
> Curioser & curioser ;o)
> 
> 
> Cheers
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad
>> 
>> 
>>> On 24 Jan 2014, at 1:31 pm, Neil Houghton  wrote:
>>> 
>>> Hi,
>>&

Re: Facetime strangeness

[Neil Houghton]

Hi Ronni,

Comments in situ:


on 24/1/14 15:11, Ronda Brown at ro...@mac.com wrote:

> Hi Neil,
> 
> Have you checked all settings - especially  WiFi & 'Show My Caller ID' is ON
> on both iPhones?
> 
Well, I would have thought that any wrong setting would affect all Facetime
to/from the phones - including to/from the ipad and to/from the iMac - which
all work just fine. But, anyway, yes, checking all the settings was my first
stop - before trying other devices.


> Have you tried: 
> Turning FaceTime OFF & back ON with successful activation combined with
> A) Soft (turn iPhone OFF/ON) - Restart
> and
> B)Hard Restart
> 1. Press & Hold the Sleep/Wake button and the Home button at the same time for
> at least 10 seconds
> 2. Ignore the Red Slider that appears on the screen and keep holding both
> buttons until the Apple Logo appears
> The iPhone will restart.
> 
> The first method is a 'soft reset' only and leaves running programs in memory.
> The second method completely powers down your iPhone and also clears the RAM
> and cache.
> 
I thought that the only possible things that might affect the phone/phone
connection but not the connection to other devices might be the memory/cache
side of things - so I jumped straight to the "Hard" reset for both devices.

Trying after both devices had hard reset gives the same result - Facetime
tries to connect then gives a "connection lost' message. If I have my iPhone
and iPad side by side and Georgie tries to facetime me both devices come up
with the ring and the request to Facetime. If I accept on the iPad
everything works fine but if I accept on the iPhone, both phones show as
"connecting" and then get the "connection lost" message.

Interestingly, after the hard reset, both phones still fired up with the
same apps running that had been running before the reset - which I found
surprising - I would have thought that if all RAM/cache was cleared they
would initially fire up with no apps running?!


> Can you connect if you switch from a normal cellular 'Voice' call to a
> 'FaceTime' call while connected to the WiFi network?
> A FaceTime button appears in the normal call controls to start a FaceTime
> session with the call in progress?
>
In this case, with the cellular voice call active, attempting to start a
Facetime session with the Facetime button again triggers the request for
facetime and accepting gives a "connecting" message - but then my phone gets
the message "Facetime unavailable" and Georgie's phone gets a "facetime
ended" message - also my phone shows a question mark in the middle of the
facetime button, whereas Georgie's doesn't.

The slight differences in messages could be down to the fact that Georgie's
phone is running 6.1 whereas mine is running 6.1.3. Note - I do not want to
upgrade to IOS7 since I don't use iCloud and want to retain wireless
synching to my iMac - which has been removed in IOS7.



I mean, it is not really that big a deal to us in that we have no need to
Facetime each other when we are in the same house ;o) - it is more of a
worry because it surely SHOULD work - if it works to the computer and to the
iPad to/from either phone then why not between the phones.


The next thing to try is for one of us to go to some other public wifi zone
to see if the problem is inherent between the 2 phones or only the 2 phones
on the same wifi network.


Curioser & curioser ;o)


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad
> 
> 
>> On 24 Jan 2014, at 1:31 pm, Neil Houghton  wrote:
>> 
>> Hi,
>> 
>> 
>> Hope someone with more experience of Facetime can explain this for me.
>> 
>> We've recently been setting up Facetime on our phones/computers/ipad -
>> including georgie's 93 yr old Mum ;o)
>> 
>> Our iPhones are model4 (not 4s) so we understand that they will only
>> Facetime over wifi, not 3G. The iPad is newer and works over both wifi & 4G.
>> 
>> In general all was pretty simple and works well. However, the two iPhones
>> will not facetime TO EACH OTHER over our home wifi network. Both phones will
>> Facetime just fine to the iMac (over wifi) and to the iPad (over wifi and
>> over 4G) - however if we try to Facetime between the two phones it rings and
>> brings up the "wanting to connect" dialogue box - but when you accept the
>> invite it tries to connect and then just says "connection lost". The
>> behaviour is the same whichever iPhone initiates the Facetime connection.
>> 
>> We even tried with both phones really clos

Re: Facetime strangeness

[Ronda Brown]

Hi Neil,

Have you checked all settings - especially  WiFi & 'Show My Caller ID' is ON on 
both iPhones?

Have you tried: 
Turning FaceTime OFF & back ON with successful activation combined with 
A) Soft (turn iPhone OFF/ON) - Restart 
and
B)Hard Restart
1. Press & Hold the Sleep/Wake button and the Home button at the same time for 
at least 10 seconds
2. Ignore the Red Slider that appears on the screen and keep holding both 
buttons until the Apple Logo appears
The iPhone will restart.

The first method is a 'soft reset' only and leaves running programs in memory.
The second method completely powers down your iPhone and also clears the RAM 
and cache.

Can you connect if you switch from a normal cellular 'Voice' call to a 
'FaceTime' call while connected to the WiFi network?
A FaceTime button appears in the normal call controls to start a FaceTime 
session with the call in progress?

Cheers,
Ronni

Sent from Ronni's iPad


> On 24 Jan 2014, at 1:31 pm, Neil Houghton  wrote:
> 
> Hi,
> 
> 
> Hope someone with more experience of Facetime can explain this for me.
> 
> We've recently been setting up Facetime on our phones/computers/ipad -
> including georgie's 93 yr old Mum ;o)
> 
> Our iPhones are model4 (not 4s) so we understand that they will only
> Facetime over wifi, not 3G. The iPad is newer and works over both wifi & 4G.
> 
> In general all was pretty simple and works well. However, the two iPhones
> will not facetime TO EACH OTHER over our home wifi network. Both phones will
> Facetime just fine to the iMac (over wifi) and to the iPad (over wifi and
> over 4G) - however if we try to Facetime between the two phones it rings and
> brings up the "wanting to connect" dialogue box - but when you accept the
> invite it tries to connect and then just says "connection lost". The
> behaviour is the same whichever iPhone initiates the Facetime connection.
> 
> We even tried with both phones really close to the wifi router (an Airport
> Extreme) - in case it was a signal strength thing - but it made no
> difference. Besides, it all works fine over the same network to the iPad and
> to the iMac over much greater distances.
> 
> So... am I missing something really obvious ;o)
> 
> 
> Any thoughts - is there any reason why 2 iPhones4 (is this the plural - like
> Attorneys General??!) shouldn't be able to Facetime each other over the same
> local wifi network?
> 
> 
> 
> TIA
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
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Facetime strangeness

[Neil Houghton]

Hi,


Hope someone with more experience of Facetime can explain this for me.

We've recently been setting up Facetime on our phones/computers/ipad -
including georgie's 93 yr old Mum ;o)

Our iPhones are model4 (not 4s) so we understand that they will only
Facetime over wifi, not 3G. The iPad is newer and works over both wifi & 4G.

In general all was pretty simple and works well. However, the two iPhones
will not facetime TO EACH OTHER over our home wifi network. Both phones will
Facetime just fine to the iMac (over wifi) and to the iPad (over wifi and
over 4G) - however if we try to Facetime between the two phones it rings and
brings up the "wanting to connect" dialogue box - but when you accept the
invite it tries to connect and then just says "connection lost". The
behaviour is the same whichever iPhone initiates the Facetime connection.

We even tried with both phones really close to the wifi router (an Airport
Extreme) - in case it was a signal strength thing - but it made no
difference. Besides, it all works fine over the same network to the iPad and
to the iMac over much greater distances.

So... am I missing something really obvious ;o)


Any thoughts - is there any reason why 2 iPhones4 (is this the plural - like
Attorneys General??!) shouldn't be able to Facetime each other over the same
local wifi network?



TIA



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Home network suitability for Facetime and Find My iPhone

[Peter Crisp]

Well after a bit of jigging around consisting of investigating settings and 
doing reset of various things the Face Time and Find My iPhone now works as I 
had anticipated it for all devices in my house. I used my iPhone as a WiFi 
point to enable each of the other devices to Sign In again and then set them 
back to the home network upon which it all worked fine. I cycled all of the 
settings on the devices Off then On again (Location Services, WiFi connection 
etc) and either one of these things or a combination has resulted in success. 
So I presume this means that my network settings are now as they should be so I 
will leave well enough alone as is standard policy in this house anyway.

Thanks for help by those who contributed.

Kind Regards

Pete...


On 26/05/2012, at 1:44 PM, Ronda Brown wrote:

> Hi Peter,
> 
> FaceTime & Find My 'Devices' requires a Router that supports the Universal 
> Plug-and-Play (UPNP) or NAT Port Mapping Protocol (NAT-PMP). 
> This is necessary as your iPhone, iPod touch, iPad or Mac normally uses a 
> private Internet address that cannot be reached from the public Internet. 
> This makes it necessary for your router to dynamically route incoming 
> FaceTime communications to the proper device inside your home network.
> 
>>> So I went back and checked my D-Link configuration and DHCP is Enabled, NAT 
>>> is Enabled on the D-Link, but I can't see where I locate these settings on 
>>> the Time Capsule to see how these settings are set on the TC. 
> 
> No you won't see those settings on Time Capsule in 'Bridge Mode'. 
> My setup is different to yours as I use a Netgear Modem (not a Modem/Router) 
> and my Time Capsule (Router) is set to "Share a public IP address" and DHCP & 
> NAT Port Mapping Protocol enabled.
> 
>>> I am set as "Connect using Ethernet" and "Connection sharing as Off (Bridge 
>>> Mode)". Is this right 
> 
> Yes, IF you have your D-Link DSL-G604T setup correctly... which seems that it 
> might not be set correctly.
> 
> Has the D-Link had a Firmware update? As I don't think the original firmware 
> didn't support UPnP... But then you mention "Find My iPhone" has ben working 
> for some years?
> 
> Does the D-Link DSL-G604T support UPnP and NAT Port Mapping Protocol?
> 
> If so you need to enable both on the D-Link DSL-G604T.
> NOTE:  If you have enabled a “DMZ host” option in your D-Link Router to 
> direct traffic to a specific computer, this can also interfere with the 
> UPNP/NAT-PMP function in your router, preventing any other devices from 
> accessing FaceTime.
> 
> Cheers,
> Ronni 
> 
> On 26/05/2012, at 11:14 AM, Peter Crisp wrote:
> 
>> Hi all, I did a further experiment which makes me further suspicious of the 
>> configuration of my network setup. I set up my iPhone in Hotspot "tethering" 
>> mode and connected the iPad and one of the iPod Touch's and naturally, they 
>> worked with Find my iPhone. Both devices found good location and green dots. 
>> 
>> So I went back and checked my D-Link configuration and DHCP is Enabled, NAT 
>> is Enabled on the D-Link, but I can't see where I locate these settings on 
>> the Time Capsule to see how these settings are set on the TC. The TC is set 
>> up in "Create a Wireless Network" mode - is this right?
>> 
>> Ronni, you're probably thinking - well, you've had it wrong since the day it 
>> was set up. probably right.
>> 
>> I've been through all the set-up panels and it all looks ok, and it has been 
>> working for some years in this same set up but only recently am I keen to 
>> resolve this "Find My iPhone" issue. I think I need to reset all settings 
>> and go through the network set up all over.
>> 
>> How do I best do that without loosing it and not being able to restore it 
>> all to a working network?
>> 
>> Pete.
>> 
>> 
>> On 25/05/2012, at 10:25 PM, Peter Crisp wrote:
>> 
>>> HI again Ronni. I am running Snow Leopard and when I double click the Time 
>>> Capsule (yes it is Time Capsule 7.6.1 - sorry) and then select "internet" I 
>>> don't get an option to select "NAT". I am set as "Connect using Ethernet" 
>>> and "Connection sharing as Off (Bridge Mode)". Is this right for the 
>>> version I have?
>>> 
>>> Thanks.
>>> 
>>> Pete.
>>> 
>>> 
>>> On 25/05/2012, at 8:32 PM, Ronda Brown wrote:
>>> 
>>>> Hi Peter,
>>>> 
>>>> What OS X are you running...Lion OS X

Re: Home network suitability for Facetime and Find My iPhone

[Ronda Brown]

Hi Peter,

FaceTime & Find My 'Devices' requires a Router that supports the Universal 
Plug-and-Play (UPNP) or NAT Port Mapping Protocol (NAT-PMP). 
This is necessary as your iPhone, iPod touch, iPad or Mac normally uses a 
private Internet address that cannot be reached from the public Internet. 
This makes it necessary for your router to dynamically route incoming FaceTime 
communications to the proper device inside your home network.

>> So I went back and checked my D-Link configuration and DHCP is Enabled, NAT 
>> is Enabled on the D-Link, but I can't see where I locate these settings on 
>> the Time Capsule to see how these settings are set on the TC. 

No you won't see those settings on Time Capsule in 'Bridge Mode'. 
My setup is different to yours as I use a Netgear Modem (not a Modem/Router) 
and my Time Capsule (Router) is set to "Share a public IP address" and DHCP & 
NAT Port Mapping Protocol enabled.

>>  I am set as "Connect using Ethernet" and "Connection sharing as Off (Bridge 
>> Mode)". Is this right 

Yes, IF you have your D-Link DSL-G604T setup correctly... which seems that it 
might not be set correctly.

Has the D-Link had a Firmware update? As I don't think the original firmware 
didn't support UPnP... But then you mention "Find My iPhone" has ben working 
for some years?

Does the D-Link DSL-G604T support UPnP and NAT Port Mapping Protocol?

If so you need to enable both on the D-Link DSL-G604T.
NOTE:  If you have enabled a “DMZ host” option in your D-Link Router to direct 
traffic to a specific computer, this can also interfere with the UPNP/NAT-PMP 
function in your router, preventing any other devices from accessing FaceTime.

Cheers,
Ronni 

On 26/05/2012, at 11:14 AM, Peter Crisp wrote:

> Hi all, I did a further experiment which makes me further suspicious of the 
> configuration of my network setup. I set up my iPhone in Hotspot "tethering" 
> mode and connected the iPad and one of the iPod Touch's and naturally, they 
> worked with Find my iPhone. Both devices found good location and green dots. 
> 
> So I went back and checked my D-Link configuration and DHCP is Enabled, NAT 
> is Enabled on the D-Link, but I can't see where I locate these settings on 
> the Time Capsule to see how these settings are set on the TC. The TC is set 
> up in "Create a Wireless Network" mode - is this right?
> 
> Ronni, you're probably thinking - well, you've had it wrong since the day it 
> was set up. probably right.
> 
> I've been through all the set-up panels and it all looks ok, and it has been 
> working for some years in this same set up but only recently am I keen to 
> resolve this "Find My iPhone" issue. I think I need to reset all settings and 
> go through the network set up all over.
> 
> How do I best do that without loosing it and not being able to restore it all 
> to a working network?
> 
> Pete.
> 
> 
> On 25/05/2012, at 10:25 PM, Peter Crisp wrote:
> 
>> HI again Ronni. I am running Snow Leopard and when I double click the Time 
>> Capsule (yes it is Time Capsule 7.6.1 - sorry) and then select "internet" I 
>> don't get an option to select "NAT". I am set as "Connect using Ethernet" 
>> and "Connection sharing as Off (Bridge Mode)". Is this right for the version 
>> I have?
>> 
>> Thanks.
>> 
>> Pete.
>> 
>> 
>> On 25/05/2012, at 8:32 PM, Ronda Brown wrote:
>> 
>>> Hi Peter,
>>> 
>>> What OS X are you running...Lion OS X 10.7.4?
>>> 
>>> I think you mean your Time Capsule is version 7.6.1
>>> You might be using Airport Utility 5.6
>>> 
>>> 1. Open Airport Utility 5.6
>>> 2. Double-click your Time Capsule (in left column)
>>> 3. Click the Internet icon
>>> 4. Click NAT button
>>> 5. Select (tick) "Enable NAT Port Mapping Protocol"
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> On 25/05/2012, at 6:47 PM, Peter Crisp wrote:
>>> 
>>>> Hi Ronni, no changes to the network since Feb 2012. I did ascertain the 
>>>> issue to be to do with my 'work' Windows laptop interfering somehow, 
>>>> although I never resolved why it was interfering, my work's move to VPN 
>>>> fixed the interference in any case. no further unexplained drop-outs.
>>>> 
>>>> My Airport Utility is version 7.6.1 so not sure how to do the test you 
>>>> noted here.
>>>> 
>>>> Just to close a previous question, Location Services is turned on in all 
>>>> ca

Re: Home network suitability for Facetime and Find My iPhone

[Peter Crisp]

Hi all, I did a further experiment which makes me further suspicious of the 
configuration of my network setup. I set up my iPhone in Hotspot "tethering" 
mode and connected the iPad and one of the iPod Touch's and naturally, they 
worked with Find my iPhone. Both devices found good location and green dots. 

So I went back and checked my D-Link configuration and DHCP is Enabled, NAT is 
Enabled on the D-Link, but I can't see where I locate these settings on the 
Time Capsule to see how these settings are set on the TC. The TC is set up in 
"Create a Wireless Network" mode - is this right?

Ronni, you're probably thinking - well, you've had it wrong since the day it 
was set up. probably right.

I've been through all the set-up panels and it all looks ok, and it has been 
working for some years in this same set up but only recently am I keen to 
resolve this "Find My iPhone" issue. I think I need to reset all settings and 
go through the network set up all over.

How do I best do that without loosing it and not being able to restore it all 
to a working network?

Pete.


On 25/05/2012, at 10:25 PM, Peter Crisp wrote:

> HI again Ronni. I am running Snow Leopard and when I double click the Time 
> Capsule (yes it is Time Capsule 7.6.1 - sorry) and then select "internet" I 
> don't get an option to select "NAT". I am set as "Connect using Ethernet" and 
> "Connection sharing as Off (Bridge Mode)". Is this right for the version I 
> have?
> 
> Thanks.
> 
> Pete.
> 
> 
> On 25/05/2012, at 8:32 PM, Ronda Brown wrote:
> 
>> Hi Peter,
>> 
>> What OS X are you running...Lion OS X 10.7.4?
>> 
>> I think you mean your Time Capsule is version 7.6.1
>> You might be using Airport Utility 5.6
>> 
>> 1. Open Airport Utility 5.6
>> 2. Double-click your Time Capsule (in left column)
>> 3. Click the Internet icon
>> 4. Click NAT button
>> 5. Select (tick) "Enable NAT Port Mapping Protocol"
>> 
>> Cheers,
>> Ronni
>> 
>> On 25/05/2012, at 6:47 PM, Peter Crisp wrote:
>> 
>>> Hi Ronni, no changes to the network since Feb 2012. I did ascertain the 
>>> issue to be to do with my 'work' Windows laptop interfering somehow, 
>>> although I never resolved why it was interfering, my work's move to VPN 
>>> fixed the interference in any case. no further unexplained drop-outs.
>>> 
>>> My Airport Utility is version 7.6.1 so not sure how to do the test you 
>>> noted here.
>>> 
>>> Just to close a previous question, Location Services is turned on in all 
>>> cases too.
>>> 
>>> Regards
>>> 
>>> Pete..
>>> 
>>> 
>>> On 24/05/2012, at 10:49 PM, Ronda Brown wrote:
>>> 
>>>> Hi Peter,
>>>> 
>>>> Have you changed your Network since 21Feb 2012 when you had a problem; 
>>>> Subject: "Dad the Internet is down again"?
>>>> 
>>>> You mention below:
>>>>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my 
>>>>> wireless network.
>>>> 
>>>> Time Capsule is setup as your Wireless Network isn't it? If so you should 
>>>> have the Time Capsule in Bridge Mode NOT the D-Link.
>>>> 
>>>> And 'Enable NAT Port Mapping Protocol'
>>>> 
>>>> 1. Open Airport Utility (if you are using Airport Utility v6.0).
>>>> 2. Select your Time Capsule 
>>>> 3. Click Edit
>>>> 4. Then under the Network button you have these settings:
>>>> Router Mode: DHCP and NAT
>>>> Enable NAT Port Mapping Protocol  (have this enabled)
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> Sent from Ronni's iPad
>>>> 
>>>> On 24/05/2012, at 9:15 PM, Ronda Brown  wrote:
>>>> 
>>>>> Hi Peter,
>>>>> 
>>>>> 'Find My iPhone' uses a mix of GPS, Wi-Fi data, and cell tower data to 
>>>>> locate the phone.
>>>>> The use of all of these services is helpful when you need to locate a 
>>>>> missing phone and a GPS signal can't be established--for example, inside 
>>>>> a building. 
>>>>> 
>>>>> You do have to have Location Services enabled on your iPad & iPod Touch 
>>>>> to use all three services. 
>>>>> 
>>>>> By default it only works on the iPhone 4, fourth generation iPod touch, 
>>>>> and iPad. 
>>&g

Re: Home network suitability for Facetime and Find My iPhone

[Peter Crisp]

HI again Ronni. I am running Snow Leopard and when I double click the Time 
Capsule (yes it is Time Capsule 7.6.1 - sorry) and then select "internet" I 
don't get an option to select "NAT". I am set as "Connect using Ethernet" and 
"Connection sharing as Off (Bridge Mode)". Is this right for the version I have?

Thanks.

Pete.


On 25/05/2012, at 8:32 PM, Ronda Brown wrote:

> Hi Peter,
> 
> What OS X are you running...Lion OS X 10.7.4?
> 
> I think you mean your Time Capsule is version 7.6.1
> You might be using Airport Utility 5.6
> 
> 1. Open Airport Utility 5.6
> 2. Double-click your Time Capsule (in left column)
> 3. Click the Internet icon
> 4. Click NAT button
> 5. Select (tick) "Enable NAT Port Mapping Protocol"
> 
> Cheers,
> Ronni
> 
> On 25/05/2012, at 6:47 PM, Peter Crisp wrote:
> 
>> Hi Ronni, no changes to the network since Feb 2012. I did ascertain the 
>> issue to be to do with my 'work' Windows laptop interfering somehow, 
>> although I never resolved why it was interfering, my work's move to VPN 
>> fixed the interference in any case. no further unexplained drop-outs.
>> 
>> My Airport Utility is version 7.6.1 so not sure how to do the test you noted 
>> here.
>> 
>> Just to close a previous question, Location Services is turned on in all 
>> cases too.
>> 
>> Regards
>> 
>> Pete..
>> 
>> 
>> On 24/05/2012, at 10:49 PM, Ronda Brown wrote:
>> 
>>> Hi Peter,
>>> 
>>> Have you changed your Network since 21Feb 2012 when you had a problem; 
>>> Subject: "Dad the Internet is down again"?
>>> 
>>> You mention below:
>>>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
>>>> network.
>>> 
>>> Time Capsule is setup as your Wireless Network isn't it? If so you should 
>>> have the Time Capsule in Bridge Mode NOT the D-Link.
>>> 
>>> And 'Enable NAT Port Mapping Protocol'
>>> 
>>> 1. Open Airport Utility (if you are using Airport Utility v6.0).
>>> 2. Select your Time Capsule 
>>> 3. Click Edit
>>> 4. Then under the Network button you have these settings:
>>> Router Mode: DHCP and NAT
>>> Enable NAT Port Mapping Protocol  (have this enabled)
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad
>>> 
>>> On 24/05/2012, at 9:15 PM, Ronda Brown  wrote:
>>> 
>>>> Hi Peter,
>>>> 
>>>> 'Find My iPhone' uses a mix of GPS, Wi-Fi data, and cell tower data to 
>>>> locate the phone.
>>>> The use of all of these services is helpful when you need to locate a 
>>>> missing phone and a GPS signal can't be established--for example, inside a 
>>>> building. 
>>>> 
>>>> You do have to have Location Services enabled on your iPad & iPod Touch to 
>>>> use all three services. 
>>>> 
>>>> By default it only works on the iPhone 4, fourth generation iPod touch, 
>>>> and iPad. 
>>>> 
>>>> http://support.apple.com/kb/TS4006
>>>> http://support.apple.com/kb/TS3376
>>>> 
>>>> <http://howto.cnet.com/8301-11310_39-20078442-285/how-to-set-up-find-my-iphone-on-your-ios-device/>
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> Sent from Ronni's iPad
>>>> 
>>>> On 24/05/2012, at 8:52 PM, Peter Crisp  wrote:
>>>> 
>>>>> Hi folks, some of you may recall my previous posting re issues with 
>>>>> getting my kids' (3 of them) iPod Touch's being able to be "seen" using 
>>>>> the Find My iPhone app and also recent occurrence with my wifes new iPad 
>>>>> in the house (WiFi only) not being able to be "seen" by Find My iPhone 
>>>>> and Facetime being inoperative in my house on the wireless network.
>>>>> 
>>>>> My suspicion is something to do with my home network. When I run the 
>>>>> "Speed Test" app (using the Macbook, iPhone and iPad), I get download 
>>>>> speeds of 1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in 
>>>>> Mandurah is restricted to ADSL1 unfortunately so maybe this will be 'my 
>>>>> lot' till the NBN gets into my area. 
>>>>> 
>>>>> The reason for my suspicion is this. On a recent holiday to Albany 
>>>>&

Re: Home network suitability for Facetime and Find My iPhone

[Ronda Brown]

Hi Peter,

What OS X are you running...Lion OS X 10.7.4?

I think you mean your Time Capsule is version 7.6.1
You might be using Airport Utility 5.6

1. Open Airport Utility 5.6
2. Double-click your Time Capsule (in left column)
3. Click the Internet icon
4. Click NAT button
5. Select (tick) "Enable NAT Port Mapping Protocol"

Cheers,
Ronni

On 25/05/2012, at 6:47 PM, Peter Crisp wrote:

> Hi Ronni, no changes to the network since Feb 2012. I did ascertain the issue 
> to be to do with my 'work' Windows laptop interfering somehow, although I 
> never resolved why it was interfering, my work's move to VPN fixed the 
> interference in any case. no further unexplained drop-outs.
> 
> My Airport Utility is version 7.6.1 so not sure how to do the test you noted 
> here.
> 
> Just to close a previous question, Location Services is turned on in all 
> cases too.
> 
> Regards
> 
> Pete..
> 
> 
> On 24/05/2012, at 10:49 PM, Ronda Brown wrote:
> 
>> Hi Peter,
>> 
>> Have you changed your Network since 21Feb 2012 when you had a problem; 
>> Subject: "Dad the Internet is down again"?
>> 
>> You mention below:
>>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
>>> network.
>> 
>> Time Capsule is setup as your Wireless Network isn't it? If so you should 
>> have the Time Capsule in Bridge Mode NOT the D-Link.
>> 
>> And 'Enable NAT Port Mapping Protocol'
>> 
>> 1. Open Airport Utility (if you are using Airport Utility v6.0).
>> 2. Select your Time Capsule 
>> 3. Click Edit
>> 4. Then under the Network button you have these settings:
>>  Router Mode: DHCP and NAT
>>  Enable NAT Port Mapping Protocol  (have this enabled)
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad
>> 
>> On 24/05/2012, at 9:15 PM, Ronda Brown  wrote:
>> 
>>> Hi Peter,
>>> 
>>> 'Find My iPhone' uses a mix of GPS, Wi-Fi data, and cell tower data to 
>>> locate the phone.
>>> The use of all of these services is helpful when you need to locate a 
>>> missing phone and a GPS signal can't be established--for example, inside a 
>>> building. 
>>> 
>>> You do have to have Location Services enabled on your iPad & iPod Touch to 
>>> use all three services. 
>>> 
>>> By default it only works on the iPhone 4, fourth generation iPod touch, and 
>>> iPad. 
>>> 
>>> http://support.apple.com/kb/TS4006
>>> http://support.apple.com/kb/TS3376
>>> 
>>> <http://howto.cnet.com/8301-11310_39-20078442-285/how-to-set-up-find-my-iphone-on-your-ios-device/>
>>> 
>>> Cheers,
>>> Ronni
>>> Sent from Ronni's iPad
>>> 
>>> On 24/05/2012, at 8:52 PM, Peter Crisp  wrote:
>>> 
>>>> Hi folks, some of you may recall my previous posting re issues with 
>>>> getting my kids' (3 of them) iPod Touch's being able to be "seen" using 
>>>> the Find My iPhone app and also recent occurrence with my wifes new iPad 
>>>> in the house (WiFi only) not being able to be "seen" by Find My iPhone and 
>>>> Facetime being inoperative in my house on the wireless network.
>>>> 
>>>> My suspicion is something to do with my home network. When I run the 
>>>> "Speed Test" app (using the Macbook, iPhone and iPad), I get download 
>>>> speeds of 1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in 
>>>> Mandurah is restricted to ADSL1 unfortunately so maybe this will be 'my 
>>>> lot' till the NBN gets into my area. 
>>>> 
>>>> The reason for my suspicion is this. On a recent holiday to Albany 
>>>> (December 2011), we were in a motel park which had WiFi which we had all 
>>>> devices connected to and this was the first time that Find My iPhone and 
>>>> Facetime was able to locate the iPod Touch devices (we didn't have the 
>>>> iPad at that stage). And since we've got back home, there hasn't been 1 
>>>> instance when the iPod Touch's or the iPad (in recent times only) have 
>>>> been able to be "seen" when checking Find My iPhone. Always the red dot!
>>>> 
>>>> Both mine and my wifes iPhone 4/4s respectively have been able to be 
>>>> located but that is because of their 3G connection capability so I dismiss 
>>>> those devices in this comparison.
>>>> 
>>>> The 3 iPod touch&

Re: Home network suitability for Facetime and Find My iPhone

[Peter Crisp]

Hi Ronni, no changes to the network since Feb 2012. I did ascertain the issue 
to be to do with my 'work' Windows laptop interfering somehow, although I never 
resolved why it was interfering, my work's move to VPN fixed the interference 
in any case. no further unexplained drop-outs.

My Airport Utility is version 7.6.1 so not sure how to do the test you noted 
here.

Just to close a previous question, Location Services is turned on in all cases 
too.

Regards

Pete..


On 24/05/2012, at 10:49 PM, Ronda Brown wrote:

> Hi Peter,
> 
> Have you changed your Network since 21Feb 2012 when you had a problem; 
> Subject: "Dad the Internet is down again"?
> 
> You mention below:
>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
>> network.
> 
> Time Capsule is setup as your Wireless Network isn't it? If so you should 
> have the Time Capsule in Bridge Mode NOT the D-Link.
> 
> And 'Enable NAT Port Mapping Protocol'
> 
> 1. Open Airport Utility (if you are using Airport Utility v6.0).
> 2. Select your Time Capsule 
> 3. Click Edit
> 4. Then under the Network button you have these settings:
>   Router Mode: DHCP and NAT
>   Enable NAT Port Mapping Protocol  (have this enabled)
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad
> 
> On 24/05/2012, at 9:15 PM, Ronda Brown  wrote:
> 
>> Hi Peter,
>> 
>> 'Find My iPhone' uses a mix of GPS, Wi-Fi data, and cell tower data to 
>> locate the phone.
>> The use of all of these services is helpful when you need to locate a 
>> missing phone and a GPS signal can't be established--for example, inside a 
>> building. 
>> 
>> You do have to have Location Services enabled on your iPad & iPod Touch to 
>> use all three services. 
>> 
>> By default it only works on the iPhone 4, fourth generation iPod touch, and 
>> iPad. 
>> 
>> http://support.apple.com/kb/TS4006
>> http://support.apple.com/kb/TS3376
>> 
>> <http://howto.cnet.com/8301-11310_39-20078442-285/how-to-set-up-find-my-iphone-on-your-ios-device/>
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad
>> 
>> On 24/05/2012, at 8:52 PM, Peter Crisp  wrote:
>> 
>>> Hi folks, some of you may recall my previous posting re issues with getting 
>>> my kids' (3 of them) iPod Touch's being able to be "seen" using the Find My 
>>> iPhone app and also recent occurrence with my wifes new iPad in the house 
>>> (WiFi only) not being able to be "seen" by Find My iPhone and Facetime 
>>> being inoperative in my house on the wireless network.
>>> 
>>> My suspicion is something to do with my home network. When I run the "Speed 
>>> Test" app (using the Macbook, iPhone and iPad), I get download speeds of 
>>> 1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in Mandurah is 
>>> restricted to ADSL1 unfortunately so maybe this will be 'my lot' till the 
>>> NBN gets into my area. 
>>> 
>>> The reason for my suspicion is this. On a recent holiday to Albany 
>>> (December 2011), we were in a motel park which had WiFi which we had all 
>>> devices connected to and this was the first time that Find My iPhone and 
>>> Facetime was able to locate the iPod Touch devices (we didn't have the iPad 
>>> at that stage). And since we've got back home, there hasn't been 1 instance 
>>> when the iPod Touch's or the iPad (in recent times only) have been able to 
>>> be "seen" when checking Find My iPhone. Always the red dot!
>>> 
>>> Both mine and my wifes iPhone 4/4s respectively have been able to be 
>>> located but that is because of their 3G connection capability so I dismiss 
>>> those devices in this comparison.
>>> 
>>> The 3 iPod touch's report as devices in my listing of devices in Find My 
>>> iPhone but always a red dot - as they're not able to be located.
>>> 
>>> What is odd is the iPod Touch's and iPad all have WiFi access in the house 
>>> to search the web and download app's etc, but no go with Find My 
>>> iPhone/Facetime.
>>> 
>>> Is there some further testing I can do to analyse this? Is there some port 
>>> setting that inhibits the vital connection to be made perhaps?
>>> 
>>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
>>> network in the house, perhaps there is a setting there to check to open it 
>>> up.
>>> 
>>>

Re: Home network suitability for Facetime and Find My iPhone

[Peter Crisp]

Thanks Ronni and others, yes the Time Capsule is in Bridge mode NOT the D-Link. 
D-Link is simply acting as a Modem only. I will check out the links and the 
settings here and revert when next milestone achieved.

Cheers.

Peter.
On 24/05/2012, at 10:49 PM, Ronda Brown wrote:

> Hi Peter,
> Have you changed your Network since 21Feb 2012 when you had a problem; 
> Subject: "Dad the Internet is down again"?
> 
> You mention below:
>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
>> network.
> 
> Time Capsule is setup as your Wireless Network isn't it? If so you should 
> have the Time Capsule in Bridge Mode NOT the D-Link.
> 
> And 'Enable NAT Port Mapping Protocol'
> 
> 1. Open Airport Utility (if you are using Airport Utility v6.0).
> 2. Select your Time Capsule 
> 3. Click Edit
> 4. Then under the Network button you have these settings:
>   Router Mode: DHCP and NAT
>   Enable NAT Port Mapping Protocol  (have this enabled)
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad
> 
> On 24/05/2012, at 9:15 PM, Ronda Brown  wrote:
> 
>> Hi Peter,
>> 
>> 'Find My iPhone' uses a mix of GPS, Wi-Fi data, and cell tower data to 
>> locate the phone.
>> The use of all of these services is helpful when you need to locate a 
>> missing phone and a GPS signal can't be established--for example, inside a 
>> building. 
>> 
>> You do have to have Location Services enabled on your iPad & iPod Touch to 
>> use all three services. 
>> 
>> By default it only works on the iPhone 4, fourth generation iPod touch, and 
>> iPad. 
>> 
>> http://support.apple.com/kb/TS4006
>> http://support.apple.com/kb/TS3376
>> 
>> <http://howto.cnet.com/8301-11310_39-20078442-285/how-to-set-up-find-my-iphone-on-your-ios-device/>
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad
>> 
>> On 24/05/2012, at 8:52 PM, Peter Crisp  wrote:
>> 
>>> Hi folks, some of you may recall my previous posting re issues with getting 
>>> my kids' (3 of them) iPod Touch's being able to be "seen" using the Find My 
>>> iPhone app and also recent occurrence with my wifes new iPad in the house 
>>> (WiFi only) not being able to be "seen" by Find My iPhone and Facetime 
>>> being inoperative in my house on the wireless network.
>>> 
>>> My suspicion is something to do with my home network. When I run the "Speed 
>>> Test" app (using the Macbook, iPhone and iPad), I get download speeds of 
>>> 1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in Mandurah is 
>>> restricted to ADSL1 unfortunately so maybe this will be 'my lot' till the 
>>> NBN gets into my area. 
>>> 
>>> The reason for my suspicion is this. On a recent holiday to Albany 
>>> (December 2011), we were in a motel park which had WiFi which we had all 
>>> devices connected to and this was the first time that Find My iPhone and 
>>> Facetime was able to locate the iPod Touch devices (we didn't have the iPad 
>>> at that stage). And since we've got back home, there hasn't been 1 instance 
>>> when the iPod Touch's or the iPad (in recent times only) have been able to 
>>> be "seen" when checking Find My iPhone. Always the red dot!
>>> 
>>> Both mine and my wifes iPhone 4/4s respectively have been able to be 
>>> located but that is because of their 3G connection capability so I dismiss 
>>> those devices in this comparison.
>>> 
>>> The 3 iPod touch's report as devices in my listing of devices in Find My 
>>> iPhone but always a red dot - as they're not able to be located.
>>> 
>>> What is odd is the iPod Touch's and iPad all have WiFi access in the house 
>>> to search the web and download app's etc, but no go with Find My 
>>> iPhone/Facetime.
>>> 
>>> Is there some further testing I can do to analyse this? Is there some port 
>>> setting that inhibits the vital connection to be made perhaps?
>>> 
>>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
>>> network in the house, perhaps there is a setting there to check to open it 
>>> up.
>>> 
>>> Thanks for any assistance offered.
>>> 
>>> Pete...
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>> Guidelines - <http://www.

Re: Home network suitability for Facetime and Find My iPhone

[Ronda Brown]

Hi Peter,

Have you changed your Network since 21Feb 2012 when you had a problem; Subject: 
"Dad the Internet is down again"?

You mention below:
> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
> network.

Time Capsule is setup as your Wireless Network isn't it? If so you should have 
the Time Capsule in Bridge Mode NOT the D-Link.

And 'Enable NAT Port Mapping Protocol'

1. Open Airport Utility (if you are using Airport Utility v6.0).
2. Select your Time Capsule 
3. Click Edit
4. Then under the Network button you have these settings:
   Router Mode: DHCP and NAT
   Enable NAT Port Mapping Protocol  (have this enabled)

Cheers,
Ronni
Sent from Ronni's iPad

On 24/05/2012, at 9:15 PM, Ronda Brown  wrote:

> Hi Peter,
> 
> 'Find My iPhone' uses a mix of GPS, Wi-Fi data, and cell tower data to locate 
> the phone.
> The use of all of these services is helpful when you need to locate a missing 
> phone and a GPS signal can't be established--for example, inside a building. 
> 
> You do have to have Location Services enabled on your iPad & iPod Touch to 
> use all three services. 
> 
> By default it only works on the iPhone 4, fourth generation iPod touch, and 
> iPad. 
> 
> http://support.apple.com/kb/TS4006
> http://support.apple.com/kb/TS3376
> 
> <http://howto.cnet.com/8301-11310_39-20078442-285/how-to-set-up-find-my-iphone-on-your-ios-device/>
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad
> 
> On 24/05/2012, at 8:52 PM, Peter Crisp  wrote:
> 
>> Hi folks, some of you may recall my previous posting re issues with getting 
>> my kids' (3 of them) iPod Touch's being able to be "seen" using the Find My 
>> iPhone app and also recent occurrence with my wifes new iPad in the house 
>> (WiFi only) not being able to be "seen" by Find My iPhone and Facetime being 
>> inoperative in my house on the wireless network.
>> 
>> My suspicion is something to do with my home network. When I run the "Speed 
>> Test" app (using the Macbook, iPhone and iPad), I get download speeds of 
>> 1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in Mandurah is 
>> restricted to ADSL1 unfortunately so maybe this will be 'my lot' till the 
>> NBN gets into my area. 
>> 
>> The reason for my suspicion is this. On a recent holiday to Albany (December 
>> 2011), we were in a motel park which had WiFi which we had all devices 
>> connected to and this was the first time that Find My iPhone and Facetime 
>> was able to locate the iPod Touch devices (we didn't have the iPad at that 
>> stage). And since we've got back home, there hasn't been 1 instance when the 
>> iPod Touch's or the iPad (in recent times only) have been able to be "seen" 
>> when checking Find My iPhone. Always the red dot!
>> 
>> Both mine and my wifes iPhone 4/4s respectively have been able to be located 
>> but that is because of their 3G connection capability so I dismiss those 
>> devices in this comparison.
>> 
>> The 3 iPod touch's report as devices in my listing of devices in Find My 
>> iPhone but always a red dot - as they're not able to be located.
>> 
>> What is odd is the iPod Touch's and iPad all have WiFi access in the house 
>> to search the web and download app's etc, but no go with Find My 
>> iPhone/Facetime.
>> 
>> Is there some further testing I can do to analyse this? Is there some port 
>> setting that inhibits the vital connection to be made perhaps?
>> 
>> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
>> network in the house, perhaps there is a setting there to check to open it 
>> up.
>> 
>> Thanks for any assistance offered.
>> 
>> Pete...
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: Home network suitability for Facetime and Find My iPhone

[cm]

Hi Peter,

Here's my anecdote for you consideration. I'm not sure if any conclusion can be 
drawn from it but it could indicate some sort of slowdown in the Find My iPhone 
service. I have 6 iCloud devices in the house and had previously set up all of 
them with location services and Find My iPhone. The devices include an iPhone 
3gs, a MacBook Pro, 2 iPads, and an Apple Server. On all previous occasions 
when I checked on the devices, provided that the device was switched on it 
would promptly report its location. This included computer devices that can 
only determine their location using wifi. Find My iPhone would eerily place all 
the device on the map at my current address and would send them a text message 
and a chime on demand.

Reading about your plight I though I would just verify that all the devices 
were locatable. On starting up the iCloud website none of the devices was 
showing locatable. Just to verify I sent each of them a message. The message 
was queued and marked as pending but not sent. To try and get thing moving I 
opened up the iCloud page on each and double checked the iCloud Apple ID and 
pressed OK on the account name and password, without actually changing 
anything. As I write this three of the devices have since received the message 
and are displayed as located on the iCloud web site. A fourth device (an iPad) 
received its message but is still displayed on the iCloud website as having its 
location service off even thought the device shows its location service as on 
in its settings tab.

So things do not seem quite as responsive as normal and my configuration has 
not changed other then applying the regular updates to the OS of each. As I 
say, not a scientific or exhaustive study, but something to consider.

Regards,
Carlo

On 24/05/2012, at 20:52 , Peter Crisp wrote:

> Hi folks, some of you may recall my previous posting re issues with getting 
> my kids' (3 of them) iPod Touch's being able to be "seen" using the Find My 
> iPhone app and also recent occurrence with my wifes new iPad in the house 
> (WiFi only) not being able to be "seen" by Find My iPhone and Facetime being 
> inoperative in my house on the wireless network.
> 
> My suspicion is something to do with my home network. When I run the "Speed 
> Test" app (using the Macbook, iPhone and iPad), I get download speeds of 
> 1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in Mandurah is 
> restricted to ADSL1 unfortunately so maybe this will be 'my lot' till the NBN 
> gets into my area. 
> 
> The reason for my suspicion is this. On a recent holiday to Albany (December 
> 2011), we were in a motel park which had WiFi which we had all devices 
> connected to and this was the first time that Find My iPhone and Facetime was 
> able to locate the iPod Touch devices (we didn't have the iPad at that 
> stage). And since we've got back home, there hasn't been 1 instance when the 
> iPod Touch's or the iPad (in recent times only) have been able to be "seen" 
> when checking Find My iPhone. Always the red dot!
> 
> Both mine and my wifes iPhone 4/4s respectively have been able to be located 
> but that is because of their 3G connection capability so I dismiss those 
> devices in this comparison.
> 
> The 3 iPod touch's report as devices in my listing of devices in Find My 
> iPhone but always a red dot - as they're not able to be located.
> 
> What is odd is the iPod Touch's and iPad all have WiFi access in the house to 
> search the web and download app's etc, but no go with Find My iPhone/Facetime.
> 
> Is there some further testing I can do to analyse this? Is there some port 
> setting that inhibits the vital connection to be made perhaps?
> 
> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
> network in the house, perhaps there is a setting there to check to open it up.
> 
> Thanks for any assistance offered.
> 
> Pete...
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
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Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Home network suitability for Facetime and Find My iPhone

[Ronda Brown]

Hi Peter,

'Find My iPhone' uses a mix of GPS, Wi-Fi data, and cell tower data to locate 
the phone.
 The use of all of these services is helpful when you need to locate a missing 
phone and a GPS signal can't be established--for example, inside a building. 

You do have to have Location Services enabled on your iPad & iPod Touch to use 
all three services. 

By default it only works on the iPhone 4, fourth generation iPod touch, and 
iPad. 

http://support.apple.com/kb/TS4006
http://support.apple.com/kb/TS3376

<http://howto.cnet.com/8301-11310_39-20078442-285/how-to-set-up-find-my-iphone-on-your-ios-device/>

Cheers,
Ronni
Sent from Ronni's iPad

On 24/05/2012, at 8:52 PM, Peter Crisp  wrote:

> Hi folks, some of you may recall my previous posting re issues with getting 
> my kids' (3 of them) iPod Touch's being able to be "seen" using the Find My 
> iPhone app and also recent occurrence with my wifes new iPad in the house 
> (WiFi only) not being able to be "seen" by Find My iPhone and Facetime being 
> inoperative in my house on the wireless network.
> 
> My suspicion is something to do with my home network. When I run the "Speed 
> Test" app (using the Macbook, iPhone and iPad), I get download speeds of 
> 1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in Mandurah is 
> restricted to ADSL1 unfortunately so maybe this will be 'my lot' till the NBN 
> gets into my area. 
> 
> The reason for my suspicion is this. On a recent holiday to Albany (December 
> 2011), we were in a motel park which had WiFi which we had all devices 
> connected to and this was the first time that Find My iPhone and Facetime was 
> able to locate the iPod Touch devices (we didn't have the iPad at that 
> stage). And since we've got back home, there hasn't been 1 instance when the 
> iPod Touch's or the iPad (in recent times only) have been able to be "seen" 
> when checking Find My iPhone. Always the red dot!
> 
> Both mine and my wifes iPhone 4/4s respectively have been able to be located 
> but that is because of their 3G connection capability so I dismiss those 
> devices in this comparison.
> 
> The 3 iPod touch's report as devices in my listing of devices in Find My 
> iPhone but always a red dot - as they're not able to be located.
> 
> What is odd is the iPod Touch's and iPad all have WiFi access in the house to 
> search the web and download app's etc, but no go with Find My iPhone/Facetime.
> 
> Is there some further testing I can do to analyse this? Is there some port 
> setting that inhibits the vital connection to be made perhaps?
> 
> I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
> network in the house, perhaps there is a setting there to check to open it up.
> 
> Thanks for any assistance offered.
> 
> Pete...
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
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Home network suitability for Facetime and Find My iPhone

[Peter Crisp]

Hi folks, some of you may recall my previous posting re issues with getting my 
kids' (3 of them) iPod Touch's being able to be "seen" using the Find My iPhone 
app and also recent occurrence with my wifes new iPad in the house (WiFi only) 
not being able to be "seen" by Find My iPhone and Facetime being inoperative in 
my house on the wireless network.

My suspicion is something to do with my home network. When I run the "Speed 
Test" app (using the Macbook, iPhone and iPad), I get download speeds of 
1.2Mbps and Upload of 0.21Mbps - repeatedly. My location in Mandurah is 
restricted to ADSL1 unfortunately so maybe this will be 'my lot' till the NBN 
gets into my area. 

The reason for my suspicion is this. On a recent holiday to Albany (December 
2011), we were in a motel park which had WiFi which we had all devices 
connected to and this was the first time that Find My iPhone and Facetime was 
able to locate the iPod Touch devices (we didn't have the iPad at that stage). 
And since we've got back home, there hasn't been 1 instance when the iPod 
Touch's or the iPad (in recent times only) have been able to be "seen" when 
checking Find My iPhone. Always the red dot!

Both mine and my wifes iPhone 4/4s respectively have been able to be located 
but that is because of their 3G connection capability so I dismiss those 
devices in this comparison.

The 3 iPod touch's report as devices in my listing of devices in Find My iPhone 
but always a red dot - as they're not able to be located.

What is odd is the iPod Touch's and iPad all have WiFi access in the house to 
search the web and download app's etc, but no go with Find My iPhone/Facetime.

Is there some further testing I can do to analyse this? Is there some port 
setting that inhibits the vital connection to be made perhaps?

I have a D-Link DSL-G604T in bridge mode to a Time Capsule for my wireless 
network in the house, perhaps there is a setting there to check to open it up.

Thanks for any assistance offered.

Pete...


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Re: Facetime

[John Hatch]

Update

Have been able to connect ipad to ipad. Son connected from Bali. Dont know why 
or how but it worked.

Cheers

John

Sent from my iPad

On 03/05/2012, at 8:47 PM, John Hatch  wrote:

> No message. The dialers end tries and rings and rings out. Nothing from the 
> receiver. Maybe a message but not aware. Hes in Bali for the next few days, 
> so wont be able to do any further testing. Thanks for all your help todate
> 
> John
> 
> Sent from my iPad
> 
> On 03/05/2012, at 7:15 PM, Ronda Brown  wrote:
> 
>> Hi John,
>> 
>> You have not told us what message you receive ... Whether it says 
>> 'connection unavailable' or ?
>> 
>> You could try changing the DNS settings on both iPads.
>> Set the DNS address on both iPads to run FaceTime to 8.8.8.8.
>> 
>> To do this, Go to the settings on the iPad and then find the wireless 
>> network you are using. Then tap on the blue arrow which is next to the 
>> network name.
>> There you will be able to access the DNS number, just change it and save the 
>> settings. 
>> 
>> Then go to FaceTime and see if you can connect and use FaceTime.
>> 
>> Note: write down the DNS that currently appear in Network settings in case 
>> you need to revert back to them.
>> 
>> Cheers,
>> Ronni
>> Sent from Ronni's iPad
>> 
>> On 03/05/2012, at 6:49 PM, John Hatch  wrote:
>> 
>>> The ipads are different ie I have one with my ID and my son has his own 
>>> with his own ID.
>>> 
>>> 
>>> 
>>> Sent from my iPad
>>> 
>>> On 03/05/2012, at 5:43 PM, Ronda Brown  wrote:
>>> 
>>>> Hi Daniel & John,
>>>> 
>>>> I had thought same Apple ID, but then John mentioned he can FaceTime from 
>>>> iPad to iPhone.
>>>> But then John is probably using the phone number for iPhone and of course 
>>>> email address for iPads.
>>>> So iPad to iPad with same email address Apple ID would NOT work.
>>>> 
>>>> But, you can get this to work by creating a new email address on one of 
>>>> the iPads.
>>>> 
>>>> How to Use FaceTime With the Same Apple ID
>>>> 
>>>> Do you want to place calls between two iDevices using the same Apple ID? 
>>>> By default, all devices connected to the same Apple ID utilise the primary 
>>>> email address associated with that Apple ID. This emails they'll all ring 
>>>> if a FaceTime call is placed to that email address. It also means you 
>>>> can't place a class between two devices, just as you can't use one home 
>>>> phone to place a call to your house and answer it with another phone. But 
>>>> luckily, Apple has provided a rather easy workaround for placing FaceTime 
>>>> calls on the same Apple ID.
>>>> 
>>>> To place a FaceTime call between two of your Apple devices, you will 
>>>> simply need to add a new email address to one of the devices. This will 
>>>> allow FaceTime to differentiate between the two and place a call to a 
>>>> specific device.
>>>> 
>>>> You can add a new email address to FaceTime in the iPad settings. Simply 
>>>> select FaceTime from the left-side menu and tap your finger where it reads 
>>>> "Add Another Email..."
>>>> 
>>>> Once you add a new email address, you must verify it by going to that 
>>>> email's inbox. There should be an email waiting for you from Apple with a 
>>>> link that will verify the email address. (If you need to send the 
>>>> verification email again, you can do so from the same settings screen 
>>>> where you added the email.)
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> Sent from Ronni's iPad
>>>> 
>>>> On 03/05/2012, at 4:51 PM, Daniel Kerr  wrote:
>>>> 
>>>>> Are you using different AppleID's on both iPads? (because you can't call 
>>>>> yourself ). :)
>>>>> (both in Preferences and the calling ID you're FaceTime-ing)
>>>>> 
>>>>> Kind regards
>>>>> Daniel 
>>>>> 
>>>>> Kind regards
>>>>> Daniel
>>>>> 
>>>>> Sent from my iPhone 4s
>>>>> 
>>>>> On 03/05/2012, at 4:45 PM, John Hatch  wrote:
>>>>> 
>>>>>> We  are using WIFI
>>>>>> 
>>>&

Re: Facetime

[John Hatch]

No message. The dialers end tries and rings and rings out. Nothing from the 
receiver. Maybe a message but not aware. Hes in Bali for the next few days, so 
wont be able to do any further testing. Thanks for all your help todate

John

Sent from my iPad

On 03/05/2012, at 7:15 PM, Ronda Brown  wrote:

> Hi John,
> 
> You have not told us what message you receive ... Whether it says 'connection 
> unavailable' or ?
> 
> You could try changing the DNS settings on both iPads.
> Set the DNS address on both iPads to run FaceTime to 8.8.8.8.
> 
> To do this, Go to the settings on the iPad and then find the wireless network 
> you are using. Then tap on the blue arrow which is next to the network name.
> There you will be able to access the DNS number, just change it and save the 
> settings. 
> 
> Then go to FaceTime and see if you can connect and use FaceTime.
> 
> Note: write down the DNS that currently appear in Network settings in case 
> you need to revert back to them.
> 
> Cheers,
> Ronni
> Sent from Ronni's iPad
> 
> On 03/05/2012, at 6:49 PM, John Hatch  wrote:
> 
>> The ipads are different ie I have one with my ID and my son has his own with 
>> his own ID.
>> 
>> 
>> 
>> Sent from my iPad
>> 
>> On 03/05/2012, at 5:43 PM, Ronda Brown  wrote:
>> 
>>> Hi Daniel & John,
>>> 
>>> I had thought same Apple ID, but then John mentioned he can FaceTime from 
>>> iPad to iPhone.
>>> But then John is probably using the phone number for iPhone and of course 
>>> email address for iPads.
>>> So iPad to iPad with same email address Apple ID would NOT work.
>>> 
>>> But, you can get this to work by creating a new email address on one of the 
>>> iPads.
>>> 
>>> How to Use FaceTime With the Same Apple ID
>>> 
>>> Do you want to place calls between two iDevices using the same Apple ID? By 
>>> default, all devices connected to the same Apple ID utilise the primary 
>>> email address associated with that Apple ID. This emails they'll all ring 
>>> if a FaceTime call is placed to that email address. It also means you can't 
>>> place a class between two devices, just as you can't use one home phone to 
>>> place a call to your house and answer it with another phone. But luckily, 
>>> Apple has provided a rather easy workaround for placing FaceTime calls on 
>>> the same Apple ID.
>>> 
>>> To place a FaceTime call between two of your Apple devices, you will simply 
>>> need to add a new email address to one of the devices. This will allow 
>>> FaceTime to differentiate between the two and place a call to a specific 
>>> device.
>>> 
>>> You can add a new email address to FaceTime in the iPad settings. Simply 
>>> select FaceTime from the left-side menu and tap your finger where it reads 
>>> "Add Another Email..."
>>> 
>>> Once you add a new email address, you must verify it by going to that 
>>> email's inbox. There should be an email waiting for you from Apple with a 
>>> link that will verify the email address. (If you need to send the 
>>> verification email again, you can do so from the same settings screen where 
>>> you added the email.)
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad
>>> 
>>> On 03/05/2012, at 4:51 PM, Daniel Kerr  wrote:
>>> 
>>>> Are you using different AppleID's on both iPads? (because you can't call 
>>>> yourself ). :)
>>>> (both in Preferences and the calling ID you're FaceTime-ing)
>>>> 
>>>> Kind regards
>>>> Daniel 
>>>> 
>>>> Kind regards
>>>> Daniel
>>>> 
>>>> Sent from my iPhone 4s
>>>> 
>>>> On 03/05/2012, at 4:45 PM, John Hatch  wrote:
>>>> 
>>>>> We  are using WIFI
>>>>> 
>>>>> Sent from my iPad
>>>>> 
>>>>> On 03/05/2012, at 3:04 PM, Ronda Brown  wrote:
>>>>> 
>>>>>> Hi John,
>>>>>> 
>>>>>> Are you using FaceTime over Wi-Fi or 3G Network?
>>>>>> 
>>>>>> Cheers,
>>>>>> Ronni
>>>>>> 
>>>>>> On 03/05/2012, at 2:47 PM, John Hatch wrote:
>>>>>> 
>>>>>>> Unable to connect with facetime between ipad2 and ipad3 both on the 
>>>>>>> lates

Re: Facetime

[Ronda Brown]

Hi John,

You have not told us what message you receive ... Whether it says 'connection 
unavailable' or ?

You could try changing the DNS settings on both iPads.
Set the DNS address on both iPads to run FaceTime to 8.8.8.8.

To do this, Go to the settings on the iPad and then find the wireless network 
you are using. Then tap on the blue arrow which is next to the network name.
There you will be able to access the DNS number, just change it and save the 
settings. 

Then go to FaceTime and see if you can connect and use FaceTime.

Note: write down the DNS that currently appear in Network settings in case you 
need to revert back to them.

Cheers,
Ronni
Sent from Ronni's iPad

On 03/05/2012, at 6:49 PM, John Hatch  wrote:

> The ipads are different ie I have one with my ID and my son has his own with 
> his own ID.
> 
> 
> 
> Sent from my iPad
> 
> On 03/05/2012, at 5:43 PM, Ronda Brown  wrote:
> 
>> Hi Daniel & John,
>> 
>> I had thought same Apple ID, but then John mentioned he can FaceTime from 
>> iPad to iPhone.
>> But then John is probably using the phone number for iPhone and of course 
>> email address for iPads.
>> So iPad to iPad with same email address Apple ID would NOT work.
>> 
>> But, you can get this to work by creating a new email address on one of the 
>> iPads.
>> 
>> How to Use FaceTime With the Same Apple ID
>> 
>> Do you want to place calls between two iDevices using the same Apple ID? By 
>> default, all devices connected to the same Apple ID utilise the primary 
>> email address associated with that Apple ID. This emails they'll all ring if 
>> a FaceTime call is placed to that email address. It also means you can't 
>> place a class between two devices, just as you can't use one home phone to 
>> place a call to your house and answer it with another phone. But luckily, 
>> Apple has provided a rather easy workaround for placing FaceTime calls on 
>> the same Apple ID.
>> 
>> To place a FaceTime call between two of your Apple devices, you will simply 
>> need to add a new email address to one of the devices. This will allow 
>> FaceTime to differentiate between the two and place a call to a specific 
>> device.
>> 
>> You can add a new email address to FaceTime in the iPad settings. Simply 
>> select FaceTime from the left-side menu and tap your finger where it reads 
>> "Add Another Email..."
>> 
>> Once you add a new email address, you must verify it by going to that 
>> email's inbox. There should be an email waiting for you from Apple with a 
>> link that will verify the email address. (If you need to send the 
>> verification email again, you can do so from the same settings screen where 
>> you added the email.)
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad
>> 
>> On 03/05/2012, at 4:51 PM, Daniel Kerr  wrote:
>> 
>>> Are you using different AppleID's on both iPads? (because you can't call 
>>> yourself ). :)
>>> (both in Preferences and the calling ID you're FaceTime-ing)
>>> 
>>> Kind regards
>>> Daniel 
>>> 
>>> Kind regards
>>> Daniel
>>> 
>>> Sent from my iPhone 4s
>>> 
>>> On 03/05/2012, at 4:45 PM, John Hatch  wrote:
>>> 
>>>> We  are using WIFI
>>>> 
>>>> Sent from my iPad
>>>> 
>>>> On 03/05/2012, at 3:04 PM, Ronda Brown  wrote:
>>>> 
>>>>> Hi John,
>>>>> 
>>>>> Are you using FaceTime over Wi-Fi or 3G Network?
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>> On 03/05/2012, at 2:47 PM, John Hatch wrote:
>>>>> 
>>>>>> Unable to connect with facetime between ipad2 and ipad3 both on the 
>>>>>> latest OS. Iphone to/from ipad works. Any suggestions
>>>>>> 
>>>>>> Regards
>>>>>> 
>>>>>> John
>>>>>> 
>>>>>> Sent from my iPad
>> -- The WA Macintosh User Group Mailing List --
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Re: Facetime

[John Hatch]

The ipads are different ie I have one with my ID and my son has his own with 
his own ID.



Sent from my iPad

On 03/05/2012, at 5:43 PM, Ronda Brown  wrote:

> Hi Daniel & John,
> 
> I had thought same Apple ID, but then John mentioned he can FaceTime from 
> iPad to iPhone.
> But then John is probably using the phone number for iPhone and of course 
> email address for iPads.
> So iPad to iPad with same email address Apple ID would NOT work.
> 
> But, you can get this to work by creating a new email address on one of the 
> iPads.
> 
> How to Use FaceTime With the Same Apple ID
> 
> Do you want to place calls between two iDevices using the same Apple ID? By 
> default, all devices connected to the same Apple ID utilise the primary email 
> address associated with that Apple ID. This emails they'll all ring if a 
> FaceTime call is placed to that email address. It also means you can't place 
> a class between two devices, just as you can't use one home phone to place a 
> call to your house and answer it with another phone. But luckily, Apple has 
> provided a rather easy workaround for placing FaceTime calls on the same 
> Apple ID.
> 
> To place a FaceTime call between two of your Apple devices, you will simply 
> need to add a new email address to one of the devices. This will allow 
> FaceTime to differentiate between the two and place a call to a specific 
> device.
> 
> You can add a new email address to FaceTime in the iPad settings. Simply 
> select FaceTime from the left-side menu and tap your finger where it reads 
> "Add Another Email..."
> 
> Once you add a new email address, you must verify it by going to that email's 
> inbox. There should be an email waiting for you from Apple with a link that 
> will verify the email address. (If you need to send the verification email 
> again, you can do so from the same settings screen where you added the email.)
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad
> 
> On 03/05/2012, at 4:51 PM, Daniel Kerr  wrote:
> 
>> Are you using different AppleID's on both iPads? (because you can't call 
>> yourself ). :)
>> (both in Preferences and the calling ID you're FaceTime-ing)
>> 
>> Kind regards
>> Daniel 
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 4s
>> 
>> On 03/05/2012, at 4:45 PM, John Hatch  wrote:
>> 
>>> We  are using WIFI
>>> 
>>> Sent from my iPad
>>> 
>>> On 03/05/2012, at 3:04 PM, Ronda Brown  wrote:
>>> 
>>>> Hi John,
>>>> 
>>>> Are you using FaceTime over Wi-Fi or 3G Network?
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> On 03/05/2012, at 2:47 PM, John Hatch wrote:
>>>> 
>>>>> Unable to connect with facetime between ipad2 and ipad3 both on the 
>>>>> latest OS. Iphone to/from ipad works. Any suggestions
>>>>> 
>>>>> Regards
>>>>> 
>>>>> John
>>>>> 
>>>>> Sent from my iPad
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Facetime

[Ronda Brown]

Hi Daniel & John,

I had thought same Apple ID, but then John mentioned he can FaceTime from iPad 
to iPhone.
But then John is probably using the phone number for iPhone and of course email 
address for iPads.
So iPad to iPad with same email address Apple ID would NOT work.

But, you can get this to work by creating a new email address on one of the 
iPads.

How to Use FaceTime With the Same Apple ID

Do you want to place calls between two iDevices using the same Apple ID? By 
default, all devices connected to the same Apple ID utilise the primary email 
address associated with that Apple ID. This emails they'll all ring if a 
FaceTime call is placed to that email address. It also means you can't place a 
class between two devices, just as you can't use one home phone to place a call 
to your house and answer it with another phone. But luckily, Apple has provided 
a rather easy workaround for placing FaceTime calls on the same Apple ID.

To place a FaceTime call between two of your Apple devices, you will simply 
need to add a new email address to one of the devices. This will allow FaceTime 
to differentiate between the two and place a call to a specific device.

You can add a new email address to FaceTime in the iPad settings. Simply select 
FaceTime from the left-side menu and tap your finger where it reads "Add 
Another Email..."

Once you add a new email address, you must verify it by going to that email's 
inbox. There should be an email waiting for you from Apple with a link that 
will verify the email address. (If you need to send the verification email 
again, you can do so from the same settings screen where you added the email.)

Cheers,
Ronni

Sent from Ronni's iPad

On 03/05/2012, at 4:51 PM, Daniel Kerr  wrote:

> Are you using different AppleID's on both iPads? (because you can't call 
> yourself ). :)
> (both in Preferences and the calling ID you're FaceTime-ing)
> 
> Kind regards
> Daniel 
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 4s
> 
> On 03/05/2012, at 4:45 PM, John Hatch  wrote:
> 
>> We  are using WIFI
>> 
>> Sent from my iPad
>> 
>> On 03/05/2012, at 3:04 PM, Ronda Brown  wrote:
>> 
>>> Hi John,
>>> 
>>> Are you using FaceTime over Wi-Fi or 3G Network?
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> On 03/05/2012, at 2:47 PM, John Hatch wrote:
>>> 
>>>> Unable to connect with facetime between ipad2 and ipad3 both on the latest 
>>>> OS. Iphone to/from ipad works. Any suggestions
>>>> 
>>>> Regards
>>>> 
>>>> John
>>>> 
>>>> Sent from my iPad
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Re: Facetime

[Daniel Kerr]

Are you using different AppleID's on both iPads? (because you can't call 
yourself ). :)
(both in Preferences and the calling ID you're FaceTime-ing)

Kind regards
Daniel 

Kind regards
Daniel

Sent from my iPhone 4s

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web: <http://www.macwizardry.com.au>

** For Everything Apple **

On 03/05/2012, at 4:45 PM, John Hatch  wrote:

> We  are using WIFI
> 
> Sent from my iPad
> 
> On 03/05/2012, at 3:04 PM, Ronda Brown  wrote:
> 
>> Hi John,
>> 
>> Are you using FaceTime over Wi-Fi or 3G Network?
>> 
>> Cheers,
>> Ronni
>> 
>> On 03/05/2012, at 2:47 PM, John Hatch wrote:
>> 
>>> Unable to connect with facetime between ipad2 and ipad3 both on the latest 
>>> OS. Iphone to/from ipad works. Any suggestions
>>> 
>>> Regards
>>> 
>>> John
>>> 
>>> Sent from my iPad
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Facetime

[John Hatch]

We  are using WIFI

Sent from my iPad

On 03/05/2012, at 3:04 PM, Ronda Brown  wrote:

> Hi John,
> 
> Are you using FaceTime over Wi-Fi or 3G Network?
> 
> Cheers,
> Ronni
> 
> On 03/05/2012, at 2:47 PM, John Hatch wrote:
> 
>> Unable to connect with facetime between ipad2 and ipad3 both on the latest 
>> OS. Iphone to/from ipad works. Any suggestions
>> 
>> Regards
>> 
>> John
>> 
>> Sent from my iPad
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Facetime

[Ronda Brown]

Hi John,

Are you using FaceTime over Wi-Fi or 3G Network?

Cheers,
Ronni

On 03/05/2012, at 2:47 PM, John Hatch wrote:

> Unable to connect with facetime between ipad2 and ipad3 both on the latest 
> OS. Iphone to/from ipad works. Any suggestions
> 
> Regards
> 
> John
> 
> Sent from my iPad

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Facetime

[John Hatch]

Unable to connect with facetime between ipad2 and ipad3 both on the latest OS. 
Iphone to/from ipad works. Any suggestions

Regards

John

Sent from my iPad
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Re: facetime activation for itouch

[cm]

Hi Malcolm,

I had a quick look on the MacRumours forums and they suggested a hard reset of 
the iPod Touch. Here are instructions for a hard reset:

Press and hold both the Sleep/Wake button and the Home button for about ten 
seconds, until the Apple logo appears.

Cheers,
Carlo

On 2010-12-25, at 20:20, McCallum Malcolm wrote:

> 
> Can someone help please.  My Grandson has been given an itouch for christmas 
> and has spent the day learning how to operate it. He is 11 years old and will 
> be coming to some of the Wamug meetings.
> he has tried signing in to facetime with his apple ID but when he does an 
> alert pops up saying 'could not sign in, please check your network connection 
> and try again'. The ipod is connected to wifi and down loads and sends emails 
> so wifi is working.Please can you suggest something for him to try. His name 
> is Lachlan.
> 
> Mac



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facetime activation for itouch

[McCallum Malcolm]

Can someone help please.  My Grandson has been given an itouch for christmas 
and has spent the day learning how to operate it. He is 11 years old and will 
be coming to some of the Wamug meetings.
he has tried signing in to facetime with his apple ID but when he does an alert 
pops up saying 'could not sign in, please check your network connection and try 
again'. The ipod is connected to wifi and down loads and sends emails so wifi 
is working.Please can you suggest something for him to try. His name is Lachlan.

Mac



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