Re: ~3x discrepancy between TrafficEstimatorService and Keyword Planner (Not using a test account)

2019-01-08 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Greetings! The new Google Ads API matches more with the new UI that was released. The Keyword Planning services were added to the release in November. The API is still in Beta so I wouldn't recommend it for p

Re: Failed to refresh access token. See inner exception for details.

2018-11-21 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, This is a pretty old thread from what it appears to be someone else. Could you please start a new thread with your information, so we can best help you and make sure your issue doesn't get confused with someone else's? Thanks, Nadine, AdWords API Team On Wednesday, November 21, 2018 at

Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

2018-11-07 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
to add some HTML5 ads using BatchJobs (I didn't try to send it > without BatchJobs; API version is 201802) and I get the same error. > Can anyone help me please? Thanks in advance. > > суббота, 4 марта 2017 г., 4:19:36 UTC+10 пользователь Nadine Sundquist > (AdWords API Team)

Re: TOO_MANY_CHANGES - Actual threshold?

2018-10-31 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Greetings Everyone, I know this may sound odd, but there isn't a hard number the last time I checked on this, which was pretty recently. It's dependent on a number of factors such as the size of the change coming back or how expensive or complicated the change is that you are requesting coming

Re: AppId with strange platform code?

2018-10-22 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
gt; ApiException xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance > <http://www.w3.org/2001/XMLSchema-instance>" xsi:type="CriterionError"> > operations[0].operand.criterion.appId > operations 0 > operand > criterion > appId > 10001-ca-gmail > Criteri

Re: Will Placement Performance Report continue to get Youtube placements?

2018-10-22 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Greetings, No, it will not affect those reports. Cheers, Nadine, AdWords API Team On Thursday, October 18, 2018 at 7:14:18 PM UTC-4, pkw...@pixability.com wrote: > > Hi, > > There was a recent announcement stating that URL Performance Report would > no longer return YouTube placements as of 10

Re: Getting ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE on Campaign Performance Report

2018-09-11 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
ords API Team On Tuesday, September 11, 2018 at 2:44:32 AM UTC-4, Tomas R wrote: > > And they are back again... > Hope the new API will be feature complete soon. > > On Tuesday, September 4, 2018 at 10:50:06 PM UTC+2, Nadine Sundquist > (AdWords API Team) wrote: >> >> G

Re: Trying to run report from api but receive AuthenticationError.NOT_ADS_USER however the user is an adwords user - help please

2018-09-05 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Ngoc Son, Could you please do me a big favor and start a new thread? There's a chance that your issue is a bit different, and it may be confusing to keep it on this same thread. One of my teammates will get back to you on that new forum thread. Thanks, Nadine, AdWords API Team On Wednes

Re: Urgent. ReportDownloadError.

2018-09-04 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
o create report, Type: > ReportDownloadE > rror.ERROR_WRITING_REPORT_TO_FILE > > > Thanks, > Mohamad > > On Tuesday, April 4, 2017 at 12:39:40 AM UTC+4, Nadine Sundquist (AdWords > API Team) wrote: >> >> Hello Everyone! >> >> We've resolved the issue. You shoul

Re: Getting ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE on Campaign Performance Report

2018-09-04 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
! Regards, Nadine, AdWords API Team On Tuesday, September 4, 2018 at 4:26:08 PM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Hello Folks, > > I've confirmed that I see the issue on our servers. It looks like the > storm of these error started at about 3 AM Pacific time. It

Re: Getting ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE on Campaign Performance Report

2018-09-04 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
-4, Nadine Sundquist (AdWords API Team) wrote: > > Greetings! > > i recognize some API veterans on the line. Thanks everyone for chiming in > to move this really high to the top of the queue; I like it when I see the > community working together and not being passive. I'm look

Re: Getting ReportDownloadError.ERROR_WRITING_REPORT_TO_FILE on Campaign Performance Report

2018-09-04 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Greetings! i recognize some API veterans on the line. Thanks everyone for chiming in to move this really high to the top of the queue; I like it when I see the community working together and not being passive. I'm looking into it. I'll post here as I have more information. Regards, Nadine, AdW

Re: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError

2018-09-04 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Carlos, Could you do me a big favor? This is a really old thread, so there's a high chance that your issue may be a bit different. Please start a new thread and just link over to this thread when asking your question. I really appreciate that you searched our forum first to narrow down th

Re: AppId with strange platform code?

2018-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
ck reply! I noticed that it's not yet possible >> to use this format over the API—I got a CriterionError.INVALID_MOBILE_APP >> error. Can we expect Windows Store apps to be supported it one of the >> upcoming API revisions? >> >> Cheers, >> Dorian >> >&g

Re: AppId with strange platform code?

2018-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
onError.INVALID_MOBILE_APP > error. Can we expect Windows Store apps to be supported it one of the > upcoming API revisions? > > Cheers, > Dorian > > On Friday, 31 August 2018 16:28:31 UTC+2, Nadine Sundquist (AdWords API > Team) wrote: >> >> Hello Dorian, >

Re: AppId with strange platform code?

2018-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
> > Is there any information about what this platform code corresponds to? > > Thanks and best regards, > Dorian > > > On Monday, 11 January 2016 21:25:30 UTC+1, Nadine Sundquist (AdWords API > Team) wrote: >> >> Hi Berry, >> >> Thanks for sending ov

Re: Cannot get all managed customers with java library: 在文件元素內容中找到無效的 XML 字元 (Unicode: 0x8)

2018-08-24 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
r you. Thank you all for chiming in! Take care, Nadine, AdWords API Team On Wednesday, February 7, 2018 at 10:34:45 AM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hi, > > Thank you for getting in contact with me. I was of the understanding that > this was more of an o

Re: Failed to refresh access token. See inner exception for details.

2018-08-20 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello KDJ, This was sent over to me since I've worked quite a bit with more complex configurations. You mentioned in your last message that you're using a different config file with the same credentials. Can we just for a sanity check make sure that all those credentials are working properly?

Re: ~3x discrepancy between TrafficEstimatorService and Keyword Planner (Not using a test account)

2018-08-03 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
e you located? I just tried using a VPN to route the request > via California and New York and I still get the low forecast numbers. > > 2. Would you be so kind and post the full debug output of your request > with a 700 micro amount max CPC and my *customer id*? If that's

Re: Upcoming changes to HTML5 template ads in AdWords API

2018-08-03 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Philo, It's not at the manager account level. It's at the client ad account level. I can totally see that would be tedious. I'm asking the owner of the form now if it's a possibility to pass in multiple accounts at a time to make your life easier. I'm crossing my fingers that it's feasibl

Re: ~3x discrepancy between TrafficEstimatorService and Keyword Planner (Not using a test account)

2018-08-02 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
> > Money< > /ns2:ComparableValue.Type> > 116006600 > > > > > Money< > /ns2:ComparableValue.Type> > 3278839 &g

Re: ~3x discrepancy between TrafficEstimatorService and Keyword Planner (Not using a test account)

2018-08-02 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
05726fe9994e600a1bd952b800535cCustomerServicegetCustomers1343> >> xmlns="https://adwords.google.com/api/adwords/mcm/v201806"; xmlns:ns2=" >> https://adwords.google.com/api/adwords/cm/v201806 >> ">8849260927 >> *SEK* >> Europe/Stockholm... >>

Re: ~3x discrepancy between TrafficEstimatorService and Keyword Planner (Not using a test account)

2018-08-01 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sebastian, You totally did understand. You got it. I actually have the impression range coming back closer to the actual numbers when I ran it today for your account. Note that I set the max CPC to same as the default in the UI for your currency. I made sure the UI had the same when I was do

Re: ~3x discrepancy between TrafficEstimatorService and Keyword Planner (Not using a test account)

2018-08-01 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Sebastian, I'm jumping in here because I've worked quite a bit with these services before. They are a bit funky sometimes. I'm going to have to give you a bit of background to explain what's going on. As you've noticed, our UI has changed recently for our product. Also, we're bringing a n

Re: USER_DOES_NOT_HAVE_ACCESS_TO_TEMPLATE

2018-07-17 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Greetings, My apologies for not responding sooner, folks. I was working on getting to the bottom of this. There was a change that was rolled out sooner than expected. We are in the process of rolling it back, and you should see this error stop within the next couple of hours. In the process of

Re: Expression Rule User List Error

2018-07-11 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
> > My problem is simple. *I created Custom Intent in account (I have all > data about intent from AdWords response). I have ad group id. I need > connect created intent and ad group.* > > Thank you! > > > On Tuesday, July 10, 2018 at 7:39:41 PM UTC+3, Nadine Sundquist (

Re: Expression Rule User List Error

2018-07-10 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Affinity#name> >> is >> being sent in on the ADD. I've highlighted where in the error it's trying >> to tell you this. So, an error is coming back saying that it is required. >> >> I hope that helps you solve the mysterious issue you're having.

Re: Ad errors in russian language

2018-07-09 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Vladimir, It's been a couple of months, so I'm going to answer privately to verify that all the details have stayed the same. Cheers, Nadine, AdWords API Team On Monday, July 9, 2018 at 3:53:43 AM UTC-4, Vladimir Tatarsky wrote: > > Hi guys, we're still experiencing this problem. > > --

Re: Expression Rule User List Error

2018-07-09 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
On Wednesday, July 4, 2018 at 3:59:16 AM UTC-4, danny+awt...@pdffiller.com wrote: > > Hi Nadine, > > I have enabled logs already, so here is requestId > - 00057017946dc9980a0dc447e2010d3a > Sure, I will wait for your answer. Have a nice holidays) > > Danny. > > On Tu

Re: Expression Rule User List Error

2018-07-03 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
ed. But I am > still having error "*[RequiredError.REQUIRED @ operations[0].operand.name > <http://operand.name>*". > Something is wrong. Maybe I set not all necessary parameters? Check please > via your logs. > > Sincerely, Danny. > > On Thursday, June 28, 2018 at 7

Re: Expression Rule User List Error

2018-06-28 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
hed BiddableAdGroupCriterion to AdGroupCriterion() > > But nothing changed. > > Danny. > > On Tuesday, June 26, 2018 at 6:42:56 PM UTC+3, Nadine Sundquist (AdWords > API Team) wrote: >> >> Hello Danny, >> >> That first error that you ha

Re: Retrieving search volume data problem

2018-06-27 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello All, Unfortunately, it was decided not to do this in the current AdWords API. However, I'm sure you've heard about the new Google Ads API that is currently in beta. We'll take this one under consideration when designing the new API, so it hel

Re: Expression Rule User List Error

2018-06-26 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
erations0operandnameRequiredError.REQUIREDRequiredErrorREQUIRED > > But sent SOAP looks little bit strange with no data except operation type: > > > > http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns1=" > https://adwords.google.com/api/adwords/cm/v201806"; xmlns:

Re: Expression Rule User List Error

2018-06-25 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Danny, There was a new service introduced in v201806 called CustomAffinityService . If you already have custom audiences in your account, then you'll see them there. You can use the ID from those. You

Re: Batch Job Canceled with no reason

2018-05-29 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
gt; 744949622, same result. > > > On Thursday, May 24, 2018 at 3:33:25 PM UTC+2, Nadine Sundquist (AdWords > API Team) wrote: >> >> Greetings! >> >> Is this repeatedly happening, or did this just happen the other day? The >> reason I ask is because on t

Re: Can't add new acount with php examples (ManagedCustomerServiceError.NOT_AUTHORIZED)

2018-05-29 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
> Adwords API? > > пятница, 25 мая 2018 г., 3:00:23 UTC+3 пользователь Nadine Sundquist > (AdWords API Team) написал: >> >> Hello Everyone of the Community, >> >> I'm just following up here in case anyone bumps into this. We took this >> offlin

Re: Can't add new acount with php examples (ManagedCustomerServiceError.NOT_AUTHORIZED)

2018-05-24 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Everyone of the Community, I'm just following up here in case anyone bumps into this. We took this offline and figured this out. If you hit this error, it means that you may be trying to use a whitelisted feature. The inviteeEmail

Re: Batch Job Canceled with no reason

2018-05-24 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Greetings! Is this repeatedly happening, or did this just happen the other day? The reason I ask is because on the 22nd and the 23rd, we had some latency issues in batch job service that caused some long-running jobs to cancel. It looks like this job may have been one of them. Could you please

Re: UAC support for conversions?

2018-05-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Ian, Unfortunately, that API is different enough that my team is unable to be of much help. I know this may sound odd to you, but it would be like me trying to give advice on the Maps API. I could guess because code is code, but it wouldn't be much help. I'll start a private thread with you

Re: Issues with BatchJobService - jobs remain stuck

2018-05-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Thorsten, You are correct. I do see an anomaly in our batch job processing where the time to process has spiked for a number of people. Thank you for giving us a heads-up! It started May 21st. I can see that it's getting better, so the processing should be speeding up. I'm working with a cou

Re: Issues with BatchJobService - jobs remain stuck

2018-05-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Vlad, I took a look at your job. It looks like it took 4 hours to complete, but it did finally complete. There was a bit of a load balancing glitch on our batch jobs that is currently clearing up, so your batch jobs should be getting faster again. Best, Nadine, AdWords API Team On Wedne

Re: Can ads disappear after they have been removed?

2018-05-22 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Zweitze, As always, it's nice to hear from you! I hope you are doing well. You've given me the present of yet another strange puzzle. I wasn't aware that ads could just disappear. Like you, I'm only aware of other entities that could be removed permanently, but I didn't think ads were one of

Re: INVALID_USER_INTEREST error for Affinity Audience and In Market Audience Options Returned from ConstantDataService.getUserInterestCriterion

2018-05-03 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
6:12 PM UTC-4, druss...@system1.com wrote: > > Thanks for the quick reply Nadine! That's good to know. I assume there's > nowhere I can see the campaign_type -> audience mapping? > > On Wednesday, May 2, 2018 at 2:22:17 PM UTC-7, Nadine Sundquist (AdWords > API Team)

Re: INVALID_USER_INTEREST error for Affinity Audience and In Market Audience Options Returned from ConstantDataService.getUserInterestCriterion

2018-05-02 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Daniel, Some criterion are only valid for certain campaign types. The ConstantDataService does not currently have the ability to convey the compatibility of each of these with certain kinds of campaigns. We are in the process of trying to figure out a solution for that. It looks like this

Re: Value for userInterestParentId field when adding audience

2018-04-24 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
; 'userInterestTaxonomyType'. I am using Python and it would be very > appreciated that you could provide an example. > > On Monday, April 23, 2018 at 3:49:50 PM UTC-7, Nadine Sundquist (AdWords > API Team) wrote: >> >> Hello Gary, >> >> Please use a

Re: Value for userInterestParentId field when adding audience

2018-04-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
ss for affinity user interest? > > On Monday, April 23, 2018 at 1:42:55 PM UTC-7, Nadine Sundquist (AdWords > API Team) wrote: >> >> Hi Gary, >> >> I admit that error is pretty unclear. Yes, you are totally right. You do >> need to pass in a type. >> >

Re: Value for userInterestParentId field when adding audience

2018-04-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
; > > > > > This is what I got when I tried calling > ConstantDataService.getUserInterestCriterion() > <https://developers.google.com/adwords/api/docs/reference/v201802/ConstantDataService#getuserinterestcriterion> > API, > do I always ne

Re: java.lang.NullPointerException: Unknown field name: null.

2018-04-19 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Ray, It turns out the source of your NullPointer is because in the Display Name of the ReportDefinitionService, there's a value of 'Policy' returned as you can see by our documentation for the PolicySummary

Re: Value for userInterestParentId field when adding audience

2018-04-19 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
1:17:52 PM UTC-4, Gary Jiang wrote: > > Great! Thanks a lot. > > On Wednesday, April 18, 2018 at 8:07:47 PM UTC-7, Nadine Sundquist > (AdWords API Team) wrote: >> >> Hello Gary, >> >> I don't have a CSV ready to go because we have to go through the process

Re: Value for userInterestParentId field when adding audience

2018-04-18 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Matthew, My assumption was that this was a one-off, but it sounds like you might be separate from Gary? It is unusual for things to just disappear like that. I would have to pop through our announcements. What day exactly did you start seeing these errors? That would help me narrow down w

Re: Value for userInterestParentId field when adding audience

2018-04-18 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
to-date, though. Cheers, Nadine, AdWords API Team On Wednesday, April 18, 2018 at 12:48:43 PM UTC-4, Gary Jiang wrote: > > Also can we have a list of outdated categories in the CSV file so far? > Thanks > > On Wednesday, April 18, 2018 at 7:00:11 AM UTC-7, Nadine Sundquist > (Ad

Re: Value for userInterestParentId field when adding audience

2018-04-18 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Gary, Thank you for providing all the amazing details privately. They were really helpful in tracking this down. I'm answering out on the forum in case one of your fellow developers bumps into this. I turns out that the affinity categories

Re: I'm get error about AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED when used BudgetService

2018-04-05 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings AdWordsians! First of all, I would like to give a big shout-out to the amazing community for helping each other out through this one! I also have some good news. As of now, you should no longer be seeing any more errors with BudgetOrderService. We are currently running an an internal

Re: How to get account budget

2018-04-05 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
rule, that will alert you when you reach a certain point. I figured I would mention this in case it helps. Best, Nadine, AdWords API Team On Thursday, April 5, 2018 at 2:39:20 PM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Hello, > > I totally understand how sad that is.

Re: How to get account budget

2018-04-05 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
ount of the > remaining balance (budget)? > > среда, 4 апреля 2018 г., 17:13:55 UTC+3 пользователь Nadine Sundquist > (AdWords API Team) написал: >> >> Greetings! >> >> Thanks for taking the time to try that out. I'm sorry to hear that it >> didn

Re: How to get account budget

2018-04-04 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
illingId=433291332&__c=8977077242&authuser=0&__u=6415393025 > Screen: http://take.ms/BW4g9 > > We want to get the "Budget ammount" field (104$ on screenshot) > > How can I get this field? > > вторник, 13 февраля 2018 г., 1:55:36 UTC+3 пользователь Nadine Sundquist

Re: Strategies for programmatically dealing with API deprecation

2018-04-03 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Isaiah, You're totally right that a feed makes sense. On the right-hand side of our blog , we have links to feeds and email subscriptions. It links off to FeedBurner that has various options to link in.

Re: Error with symfony in the PHP API

2018-03-15 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Everyone, Can you please file an issue on the library's GitHub page ? That way the client library owners can take a look. I know they could figure this one out a lot faster than we could over here. Thanks, Nadine, AdWords API Team O

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-02-13 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
ression question above about the Display Network? > Would like to get all this sorted about before I change our production > code. This needs to be right. > > Thanks, > Hans > > On Wednesday, February 7, 2018 at 1:56:26 PM UTC-8, Nadine Sundquist > (AdWords API Team) wrote:

Re: How to get account budget

2018-02-12 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, Could you do me a huge favor in the future? When you notice that a thread is much older, could you start a new thread and just reference the old forum post with a link? That makes it much easier in case the questions are a little different. In your case, you do have a few different quest

Re: Unable to delete ProductPartitions (PRODUCT_PARTITION_DOES_NOT_EXIST)

2018-02-08 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Christian, Thanks for providing all those details. That really helped me figure out what's going on. I'm just following up on the forum, so anyone else who bumps into this in the future can be helped out as well. I noticed in your logs that the first removes were happening just fine and l

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-02-07 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
thread where the AdType was coming back >> empty. That also should be resolved at this time. Please get back to me if >> you see more issues. >> >> Cheers, >> Nadine, AdWords API Team >> >> On Monday, February 5, 2018 at 5:08:08 PM UTC-5, Nadine Su

Re: Cannot get all managed customers with java library: 在文件元素內容中找到無效的 XML 字元 (Unicode: 0x8)

2018-02-07 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
again... > Does AdWords API Team have any schedule for solving this issue? (Our > manager has been caring about this issue for a while, and we are asked to > propose some alternative solutions for this...) > Thanks for your reading. > > > > Nadine Sundquist (AdWords API Team)於 2

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-02-05 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
>> >> Hi Nadine- >> Any further updates here? It's been another week and a half. We really >> have to get this fixed. >> >> On Wednesday, January 24, 2018 at 12:13:25 PM UTC-8, Nadine Sundquist >> (AdWords API Team) wrote: >>> >>> Hello H

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-02-05 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
days. The AdWords APIs is not just a tool we are using for fun, we have an >>> enterprise solution built around it and it's affecting around 30 important >>> customers of ours and ~20 million impressions per days. Please let us know >>> how we can get some trac

Re: Some keywords get no results from TargetingIdeaService

2018-02-02 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
9:37:17 AM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hello AdWordsians, > > My apologies for not posting back here on the progress. This is a general > ongoing issue where there are words or phrases that are returning stats in > the UI, but not through the API. The

Re: error code : UNEXPECTED_INTERNAL_API_ERROR

2018-01-25 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, I've tried running your same request against your account with my code, and everything seems to work fine, so I'm wondering if there's something in your header that may be causing this. I've been able to narrow down what may be causing this, but it's not clear at this point what the root

Re: Callouts not returned using CampaignExtensionSettingService (feed is named "AdWords Express Callouts feed")

2018-01-24 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings Jon, Thanks for providing us with the additional information. It was really helpful in double-checking a few things. I'm posting out on the forum rather than directly replying just so both of us can help the general community in case anyone else bumps into this. Feeds are always trick

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-01-24 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
now > how we can get some traction on this now over 2 month old problem. > > Thanks for all your help, > Hans > > On Tuesday, January 16, 2018 at 2:10:23 PM UTC-8, Nadine Sundquist > (AdWords API Team) wrote: >> >> Hello Hans, >> >> No worries! It gets

Re: BatchJob getting cancelled (Internal Error)

2018-01-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
17 at 3:01:23 PM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Hello, > > I don't see anything obvious at first glance with your request. I'm > pulling someone in on my team to get a second set of eyes on this. I'll get > back to you when we figure out what&

Re: BatchJobProcessingError.INTERNAL_ERROR and other batchjob issues

2018-01-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
, AdWords API Team On Wednesday, January 25, 2017 at 12:31:02 PM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hi Mario, > > Thanks for checking in! We're still working on it. I'm hoping to get back > to you soon on this. > > Best, > Nadine, AdWords API

Re: Victorian Postcodes not listed on the AdWords API Location Criteria 2017-11-02

2018-01-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Kristian, I've worked quite a bit with geo-locations, so I'm taking a look at this for you. I think I might have found the source of the confusion here. In our latest tables , those pos

Re: How to get Tracking status, Repeat rate, Tracking event by using ConversionTrackerService ?

2018-01-23 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
; > *'Removed'* = status is DISABLED > *.* > On Monday, 22 January 2018 20:57:32 UTC+5:30, Nadine Sundquist (AdWords > API Team) wrote: >> >> Greetings! >> >> Thanks for doing your due diligence in looking through our forum first. >>

Re: How to get Tracking status, Repeat rate, Tracking event by using ConversionTrackerService ?

2018-01-22 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
tracking status has 5 values ("Unverified", "No > recent conversions", "Recording conversions", "Tag inactive and " > *Removed*") > > I want to inform our internal user about tag Unverified if by mistakenly > conversion tracker code rem

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-01-16 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
t; accounts we manage. > > Hans > > On Wednesday, January 10, 2018 at 12:00:23 PM UTC-8, Nadine Sundquist > (AdWords API Team) wrote: >> >> Hello Hans, >> >> At this point, I'm not sure why that's happening. We're still >> investigating.

Re: Some keywords get no results from TargetingIdeaService

2018-01-11 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello AdWordsians, My apologies for not posting back here on the progress. This is a general ongoing issue where there are words or phrases that are returning stats in the UI, but not through the API. There appears to be a stricter filter that causes certain phrases to not show up in the API. I

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-01-10 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
, January 8, 2018 at 9:42:13 AM UTC-8, Nadine Sundquist (AdWords > API Team) wrote: >> >> Hello Everyone, >> >> I would like to follow up publicly on the thread since I have multiple >> threads going on privately in case someone bumps into this. There are two >>

Re: Urgent. ReportDownloadError.

2018-01-09 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
e latest version: *v201710.* > Are you guy going to fix it? > Thanks, > > -David > > On Monday, April 3, 2017 at 4:39:40 PM UTC-4, Nadine Sundquist (AdWords > API Team) wrote: >> >> Hello Everyone! >> >> We've resolved the issue. You should no lon

Re: Empty fields "AdType" and "Headline" in Ad Performance Report (v201705)

2018-01-08 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Everyone, I would like to follow up publicly on the thread since I have multiple threads going on privately in case someone bumps into this. There are two issues that are happening on this thread: - *Issue 1: *The AdType

Re: AxisFault/Server.userException/org.xml.sax.SAXParseException/An invalid XML character (Unicode: 0x8) was found in the element content of the document.

2017-12-01 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
label, the problem was solved. > > Thank you so much. > Zedd > > 在 2017年12月1日星期五 UTC+8上午10:41:19,Nadine Sundquist (AdWords API Team)写道: >> >> Hello Zedd. >> >> This can be tricky to bug, but I think I found some of the culprits. You >> are completely

Re: UNEXPECTED_INTERNAL_API_ERROR with getCustomers

2017-11-30 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Oksana, I just received word that the issue is fixed. Please take a look when you get a chance. If you experience any other issues around this, please get back to me. Thanks, Nadine, AdWords API Team On Friday, November 17, 2017 at 4:14:32 PM UTC-5, Nadine Sundquist (AdWords API Team

Re: AxisFault/Server.userException/org.xml.sax.SAXParseException/An invalid XML character (Unicode: 0x8) was found in the element content of the document.

2017-11-30 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Zedd. This can be tricky to bug, but I think I found some of the culprits. You are completely correct that it is a backspace that is found in the response. i found that it is specifically in some of the labels that are coming back. For example, the following label name coming back has a

Re: UNEXPECTED_INTERNAL_API_ERROR with getCustomers

2017-11-17 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
On Tuesday, November 14, 2017 at 12:35:57 PM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hello Oksana, > > I'm disappointed to tell you that we have not resolved it, yet. I do have > an active conversation going on internally on this, but we haven't found > the so

Re: API not responding

2017-11-15 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Anton, On occasion, there are issues either on the client side or the server side with serving WSDLs especially when they have to be pulled so frequently. I have good news for you! Due to this being a general issue, we released a new PHP client library version

Re: How to clear a targetRoasOverride value?

2017-11-14 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Sundquist (AdWords API Team) wrote: > > Hello Al, > > Unfortunately, I don't have the answer on this one, yet. I'm pulling in > another person on an internal thread who may know the answer. I'm hoping > she may know the answer. Thanks for checking in! > > Ch

Re: UNEXPECTED_INTERNAL_API_ERROR with getCustomers

2017-11-14 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Oksana, I'm disappointed to tell you that we have not resolved it, yet. I do have an active conversation going on internally on this, but we haven't found the source of the issue. Thanks for checking in on this! Regards, Nadine, AdWords API Team On Tuesday, November 14, 2017 at 6:41:11 A

Re: How to clear a targetRoasOverride value?

2017-11-10 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Al, Unfortunately, I don't have the answer on this one, yet. I'm pulling in another person on an internal thread who may know the answer. I'm hoping she may know the answer. Thanks for checking in! Cheers, Nadine, AdWords API Team On Friday, November 10, 2017 at 4:42:15 PM UTC-5, wrote:

Re: How to clear a targetRoasOverride value?

2017-11-03 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Al, That is a good question. I'll have to check on that and get back to you because I haven't tried that before, and I double-checked our documentation as well. Best, Nadine, AdWords API Team On Friday, November 3, 2017 at 2:12:07 PM UTC-4, wrote: > > The "targetRoasOverride" field that

Re: Adding a list of Audience to some Campaign/AdGroups

2017-11-02 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, In the future, could you please start a new thread with a link over to the thread that you're referencing? This really helps both our forum users and us. Since this is such a short question, I'll just answer it here. We don't have an EXACT example for adding a user list as ad group crit

Re: UNEXPECTED_INTERNAL_API_ERROR with getCustomers

2017-11-01 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
ulyma wrote: > > Hi Nadine! It's now more then 2 weeks since I asked you about progress > with this issue last time. Do you have any news on this? Thank you!!! > Oksana > > On Wednesday, October 11, 2017 at 2:04:26 AM UTC+3, Nadine Sundquist > (AdWords API Team) wrote: &g

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-10-26 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
s API Team On Tuesday, October 10, 2017 at 11:25:48 AM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Hello Christian, > > I'm pleased to hear that. Thanks for providing an update! > > Cheers, > Nadine, AdWords API Team > > On Tuesday, October 10, 2017 at 4:22:5

Re: BatchJobProcessingError.INTERNAL_ERROR

2017-10-13 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
ation. Each temporary ID needs to be unique within the same batch job. Once that's fixed, you should be good to go again! Happy coding, Nadine, AdWords API Team On Thursday, October 12, 2017 at 4:29:44 PM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Hello Vlad, > > I

Re: Best practice for joining AdWords API placement data with AdWords ValueTrack placement data?

2017-10-12 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
ly share > account info examples with your team if you want. Just let me know… > > On Thursday, October 12, 2017 at 4:21:00 PM UTC-4, Nadine Sundquist > (AdWords API Team) wrote: >> >> Hello Jonathan, >> >> I saw that you asked this question on Stack Overflow a

Re: BatchJobProcessingError.INTERNAL_ERROR

2017-10-12 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Vlad, I do see on our servers that the job did cancel, but I also see results returned in the download URL. It's a little strange to have both. I need to check further into a few things before getting back to you. Hopefully, I'll get this mystery solved soon. Best, Nadine, AdWords API Te

Re: Best practice for joining AdWords API placement data with AdWords ValueTrack placement data?

2017-10-12 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
wrote: > > OK, you've confirmed your API supports the UI, which is great. But is your > API also designed to support the ValueTrack system? > > On Thursday, October 12, 2017 at 12:43:39 PM UTC-4, Nadine Sundquist > (AdWords API Team) wrote: >> >> Hi Jonathan, >>

Re: Best practice for joining AdWords API placement data with AdWords ValueTrack placement data?

2017-10-12 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
. We only want to map API data to ValueTrack data. Please > allow me to re-phrase and focus the question: > > How do we map AdWords mobile app placement data from the API to ValueTrack? > > Best Regards, > Jonathan Clarke > > On Wednesday, October 11, 2017 at 5:21:35 PM UTC-4, N

Re: Best practice for joining AdWords API placement data with AdWords ValueTrack placement data?

2017-10-11 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
in the *mobileapp::* format we can actually match to the > AdWords reports. So some placements can be mapped and others can't. > > On Tuesday, October 10, 2017 at 11:14:39 AM UTC-4, Nadine Sundquist > (AdWords API Team) wrote: >> >> Hello Jonathan, >> >> Un

Re: UNEXPECTED_INTERNAL_API_ERROR with getCustomers

2017-10-10 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Oksana, In case you missed my private message, we don't have a solution for this, yet. I'll see if I can get someone else to look at it on my team. Best, Nadine, AdWords API Team On Tuesday, October 10, 2017 at 10:28:39 AM UTC-4, Oksana Sulyma wrote: > > Hi guys, > Any progress on this is

Re: Batch jobs stay in state processing for several hours and finally get cancelled

2017-10-10 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
seems >> to be a working scale. Still, I really appreciate it when you report some >> news here once you have them. Thanks again! >> >> Best, >> Christian >> >> On Monday, September 18, 2017 at 6:54:52 PM UTC+2, Nadine Sundquist >> (AdWords API T

Re: Best practice for joining AdWords API placement data with AdWords ValueTrack placement data?

2017-10-10 Thread &#x27;Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Jonathan, Unfortunately, I don't know of a set workflow, but I do have a couple of resources to help you out. It looks like you may have found our Mapping ValueTrack Parameters to Report Fields guide as you were

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