Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-11 Thread chuck
I presume you are heat cycling while on a shake table? From: Matt Mangriotis Sent: Friday, September 11, 2015 1:39 PM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM We are working hard to determine the extent of any problems outside the date range already identified

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-11 Thread Matt Mangriotis
[mailto:af-boun...@afmug.com] On Behalf Of Tushar Patel Sent: Friday, September 11, 2015 2:28 PM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM Dear Cambium, I hope by now you have sent few people to factory and they are sitting down there and running test for a week at

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-11 Thread Tushar Patel
: Af [mailto:af-boun...@afmug.com] On Behalf Of Jeff Hardy Sent: Friday, September 11, 2015 2:20 PM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM I'll second that. We've had 10 out of 16 fail so far from a box of 25. One customer has had 4 radios now in

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-11 Thread Josh Luthman
case will be it fails intermittently and the new customer just > thinks your service is really unreliable. One of the 2 failures we saw was > intermittent, rebooting for several hours, then registered for several > hours, then rebooting again, no rhyme or reason. At least if it fails &

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-11 Thread Jeff Hardy
15 8:48 PM *To:* af@afmug.com <mailto:af@afmug.com> *Subject:* Re: [AFMUG] Field Service Bulletin - PMP 450 SM We had 9 failures in 50 we ordered, those were not listed in the unit serial numbers. What we are doing now is running radios in the office for at least two days before we send o

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-10 Thread Tushar Patel
, then registered for several >> hours, then rebooting again, no rhyme or reason. At least if it fails hard, >> they will call. >> >> >> From: Tushar Patel >> Sent: Wednesday, September 09, 2015 8:48 PM >> To: af@afmug.com >> Subject: Re: [AFM

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-09 Thread George Skorup
At least if it fails hard, they will call. *From:* Tushar Patel <mailto:tpa...@ecpi.com> *Sent:* Wednesday, September 09, 2015 8:48 PM *To:* af@afmug.com <mailto:af@afmug.com> *Subject:* Re: [AFMUG] Field Service Bulletin - PMP 450 SM We had 9 failures in 50 we ordered, those were

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-09 Thread Ken Hohhof
, rebooting for several hours, then registered for several hours, then rebooting again, no rhyme or reason. At least if it fails hard, they will call. From: Tushar Patel Sent: Wednesday, September 09, 2015 8:48 PM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM We had 9

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-09 Thread Colin Stanners
That's the new Cambium "Titanium" series radios. On Wed, Sep 9, 2015 at 8:48 PM, Tushar Patel wrote: > We had 9 failures in 50 we ordered, those were not listed in the unit > serial numbers. > > What we are doing now is running radios in the office for at least two > days before we send out and

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-09 Thread Josh Luthman
That's a serious hassle! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 9, 2015 9:48 PM, "Tushar Patel" wrote: > We had 9 failures in 50 we ordered, those were not listed in the unit > serial numbers. > > What we are doing now is running

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-09 Thread Tushar Patel
We had 9 failures in 50 we ordered, those were not listed in the unit serial numbers. What we are doing now is running radios in the office for at least two days before we send out and we are seeing these failures in the office. Even after doing that today we had one fail which was 1 hr drive

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-09-09 Thread Steve D
Just a bump... was this ever sorted out? Contained to just one batch of 5.8 radios as listed? I know I've seen reports in other frequencies but seemed less widespread? No mention from anyone in a while... Just want to know before our next order... -Steve D On Fri, Aug 21, 2015 at 6:37 PM, Mat

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread George Skorup
.mangrio...@cambiumnetworks.com> *Sent:* Monday, August 24, 2015 9:47 AM *To:* af@afmug.com <mailto:af@afmug.com> *Subject:* Re: [AFMUG] Field Service Bulletin - PMP 450 SM Catalina is the internal name of the Analog Devices chip that we use in the PMP 450 product. Nothing fancy or real s

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Ken Hohhof
I gave you an opportunity to blame it on a cat. Our customers do it all the time. Oh, that cat must have been playing with the cables again. From: Matt Mangriotis Sent: Monday, August 24, 2015 9:47 AM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM Catalina is the

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Mike Hammett
2015 9:47:58 AM Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM Catalina is the internal name of the Analog Devices chip that we use in the PMP 450 product. Nothing fancy or real significant. You guys are reading WAY more into this than necessary. Oh, and mostly this occurred due

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Matt Mangriotis
species that was sent to Earth to assimilate our independent fixed wireless networks. Resistance is futile. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ken Hohhof Sent: Monday, August 24, 2015 9:43 AM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM Probably not enough

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Ken Hohhof
ject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM Fire up the Clinton auto parse-extrapolator OK, crystal ball in lap “factory process issue”... Soldering most likely. Short, ground, bridge, open. Could be a mis-aligned or misplaced chip too. Same difference. “that resulted i

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Matt Mangriotis
. Next time we chat in person, we can discuss the intricacies of the failure mode. Hope you understand. Matt From: Af [mailto:af-boun...@afmug.com] On Behalf Of Chuck McCown Sent: Monday, August 24, 2015 9:33 AM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM Fire up

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Chuck McCown
The soup is thin today. From: Matt Mangriotis Sent: Monday, August 24, 2015 8:17 AM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM There was a factory process issue that resulted in an electrical problem which increased the incidence rate of voltage issues with the

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Chuck McCown
of “is” is... From: Matt Mangriotis Sent: Monday, August 24, 2015 8:17 AM To: af@afmug.com Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM There was a factory process issue that resulted in an electrical problem which increased the incidence rate of voltage issues with the Analog

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-24 Thread Matt Mangriotis
corrected. Matt From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jaime Solorza Sent: Sunday, August 23, 2015 2:50 PM To: Animal Farm Subject: Re: [AFMUG] Field Service Bulletin - PMP 450 SM I thought they only worked union scale? On Aug 23, 2015 1:07 PM, "David Milholen" mai

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-23 Thread Jaime Solorza
; *From:* Matt Mangriotis > *Sent:* Friday, August 21, 2015 7:37 PM > *To:* mailto:af@afmug.com > *Subject:* [AFMUG] Field Service Bulletin - PMP 450 SM > � > > I wanted to get this out to everyone before the weekend.� We found the > root cause and identified the affected uni

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-23 Thread David Milholen
ubject:* [AFMUG] Field Service Bulletin - PMP 450 SM I wanted to get this out to everyone before the weekend. We found the root cause and identified the affected units by serial number. See the attached Field Service Bulletin, and you can post any further comment or issue in the threa

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-21 Thread Jaime Solorza
Osmosis On Aug 21, 2015 7:41 PM, "Chuck McCown" wrote: > So, what is actually wrong with these radios? > > *From:* Matt Mangriotis > *Sent:* Friday, August 21, 2015 7:37 PM > *To:* mailto:af@afmug.com > *Subject:* [AFMUG] Field Service Bulletin - PMP 450 SM >

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-21 Thread George Skorup
5GHz only? See my post on the community thread. On 8/21/2015 8:37 PM, Matt Mangriotis wrote: I wanted to get this out to everyone before the weekend. We found the root cause and identified the affected units by serial number. See the attached Field Service Bulletin, and you can post any fur

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-21 Thread George Skorup
FMUG] Field Service Bulletin - PMP 450 SM I wanted to get this out to everyone before the weekend. We found the root cause and identified the affected units by serial number. See the attached Field Service Bulletin, and you can post any further comment or issue in the thread that discusses it

Re: [AFMUG] Field Service Bulletin - PMP 450 SM

2015-08-21 Thread Chuck McCown
So, what is actually wrong with these radios? From: Matt Mangriotis Sent: Friday, August 21, 2015 7:37 PM To: mailto:af@afmug.com Subject: [AFMUG] Field Service Bulletin - PMP 450 SM I wanted to get this out to everyone before the weekend. We found the root cause and identified the affected