Re: Need Help Getting a WSDL Consumed with .NET C#

Here is the function that would call the GetList operation, it will retrieve the entries in a collection object and then iterate through it. It uses a Byte array to retrieve the data from an attachment field in the web service. I have used VS2005 do develop this code and tested this function in

How to automate backup functionality.

Hi friends I want to create the data backup functionality which will take the data backup after particular time interval regularly. And if the data is 2 months old then, it should delete from the production server and move the data onto backup server. Right now I am using AR Utilit

Re: User Connected From Another Machine

Folks, I keep getting this error on BMC'c support website as well. The worst part is there is no logout button on most pages. Murtuza. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Wednesday, May 02, 2007 4:39

Re: Will a Warning Message stop an Escalation

When an error message is fired by a workflow,then the preceding actions of that workflow which fires the error message are stopped.While this is not the case with warning and note,as the preceding actions get executed. The other thing is that,firing of escalation is nothing to do with error/warnin

Field size SHR:People

Hi Could someone tell me the field length of the First Name field on the form SHR:People?? I'm running HelpDesk 6.0 and I think my field size has changed in some way... I suspect it should be 30 characters, could someone confirm that for me?? Thanks // Niklas Asplund Siemens IT Solutions and Se

Re: User Connected From Another Machine

Hi Murtuza, In theory the flowing workflow should release a floating license. When an ARS user uses his/her mouse to close a BROWSER the event "Window close" takes place. The idea is to build a active link that fires on "Window close" and has an action "Run Process" with PERFORM-ACTION-EXIT-APP

Re: Filter calling External Web Services ?

Tarun, I guess you shouldnt be facing any problems if the proxy server is properly configured in your Admin tool as well as your ARServer. Also Java API's are not needed when you are consuming a external webservice in a filter. Cheers, Chandru On 4/30/07, Sharma, Tarun <[EMAIL PROTECTE

Re: How to automate backup functionality.

Anil, You can use data archival concept of all those forms for which you want some backup policy with some qualification. Got to admin->Double click on form->choose Archive to do the settings. Regards, Tarun From: Action Request System discussion list(AR

Re: Field size SHR:People

Yes, by default field size is 30 for first name in SHR:People. Regards, Tarun From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Niklas Asplund Sent: Wednesday, May 02, 2007 1:50 PM To: arslist@ARSLIST.ORG Subject:

Re: Field size SHR:People

First name was 14 char as far as I remember, although I do not have a 6.0 system to verify this. -Murtuza. _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Niklas Asplund Sent: Wednesday, May 02, 2007 12:20 PM To: arslist@ARSLIST.ORG Subject:

Re: Automated search from outside remedy

Hi, You can use Server statistics form to find out how many users are logged in at the moment. You can make a web service on this form and publish it to your intranet environment. For another requirements you need to create on more form in remedy which can calculate how many In, Out and Status

Re: Field size SHR:People

Ours is set at 14 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Niklas Asplund Sent: Wednesday, May 02, 2007 4:20 AM To: arslist@ARSLIST.ORG Subject: Field size SHR:People ** Hi Could someone tell me the fiel

Re: Field size SHR:People

You are talking the database input length correct From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Niklas Asplund Sent: Wednesday, May 02, 2007 4:20 AM To: arslist@ARSLIST.ORG Subject: Field size SHR:People ** Hi

Re: ITSM 7 Operational Categorizations

That's similar to the way we are doing it. This provides the largest list to be tier 3. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 1 May 2007 7:33 PM Subject: Re: ITSM 7 Operational Categorizations ** Hey, Roger, I think I came up with something tha

Need Help Immediately

Hi all, I need help for doing the task.Reply immediately.Its urgent. Following tasks needs to completed using filters. 1)Form1 --> After entering the fields in the form,When user clicks the button, It will go to form2 2)Form2 --> Show the message that an entry is created form1. 3)While upda

Re: 7.0.1 Patch2 Solaris - Problems

Yep, 5 crashes in the first day of using patch 2. Still waiting for a debug build so I can get a core dump. If BMC can't get that over in the next few hours, they will be SOL for my help, because I will be forced to roll back to patch 1. Axton Grams On 5/1/07, patrick zandi <[EMAIL PROTECTED]>

CR XI - building reports - Error 9011 ?

I put in a ticket already. ENV Windows 2003 SP2 / ARS 7.00 P2 / Oracle 10.2.0.3 backend - solaris Trying to rebuild all CR's for migration to 7.01 P2 or P3 / Getting following error:: Database connector error '220:driver] out of range [database vendor code:9011]' CR XI version is the following:

Re: ITSM 7 Operational Categorizations

Thanks, Chris, those are good rules. One of the challenges we all face (or soon will) is that the compromises we've been forced to accept in naming mechanisms for ITSM 6 and earlier are no longer in place for ITSM 7, which has 3 Operation Categorizational tiers, and potentially up to 6 Product one

Re: Creating Folder on Network

It sounds like my best option is to have an active link to a Run Process to create the folder. But I am unclear on the syntax for having the Run Process execute on the client and not the server. Is the fact that it is done through an active link versus a filter the determining factor on client ve

Diary Field, Convert Seconds to Date

Happy day listers, my question are the next: I have a Diary field, but the information is showed in Reporting Services, in seconds, like a string, my question is: How can I show this information in Date Format, like appear in remedy user tool? I need display this informat

Re: Installation of ARS 6.3 patch 20

Joe, We did use the installer, but a co-worker downloaded it a few weeks back for our development install - which went fine. This is a new install, we attempted to install, it failed, then we did an overwrite. Shouldn't

Re: User Connected From Another Machine

Be careful when you call PERFORM-ACTION-EXIT-APP. Just because one window is closing does not mean the user is quitting the application. On 5/2/07, CONDREA, Daniel <[EMAIL PROTECTED]> wrote: Hi Murtuza, In theory the flowing workflow should release a floating license. When an ARS user uses hi

Re: CR XI - building reports - Error 9011 ?

Patrick, I'm guessing the problem is with the ODBC driver. Create a new report from scratch (make it really simple), see if you can get it to show data. Then open one of the reports that are problematic and select Database / Set Database location and repoint to the ODBC driver you used to crea

Re: Incident Report

The qualification for printing an incident gets set in the active link HPD:INC:Print_105_SetReportInformation. Field z1D Report Qualitication should be set as follows: z1D Report Qualification (103613) = 'Incident Number' = $Incident Number$ The next active link that fires should be SHR:S

Re: Diary Field, Convert Seconds to Date

I would try searching this listserv. There are probably over 100 responses to this same question. On 5/2/07, Julio Cesar Villarreal Gonzalez < [EMAIL PROTECTED]> wrote: Happy day listers, my question are the next: I have a Diary field, but the information is showed in Reporting Service

Re: Need Help Immediately

Hi Linksys (??) do you happen to be in some sort of exam that you would like to receive this kind of help? Just curious... -- Met vriendelijke groet / Kind regards Michiel Beijen __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherland

Re: Creating Folder on Network

Andy, If you would use an active link run process action, the run process would usually execute on the user's PC (and with the users permissions...) if you would prefix the run process action with @@: in the active link it will execute on the server (with the permissions under which the Remedy se

Required - Lead Remedy Developer @ US

Dear Listers, We have permanent positions for *Lead Remedy developers* at the following locations : - *Chicago, IL* - *Waltham, MA* *Desired profile* : Knowledge of ARSystem 6.x/7.x Remedy ITSM (Help Desk, Change, Asset) Strong Remedy ITSM workflow and customization experience Experience i

Running VB script from a Escalation

I am looking at running a VB script from an escalation. Any advice on how to accomplish this? Thanks, Dale ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

Re: 7.0.1 Patch2 Solaris - Problems

Are there any DB changes that will cause any issues ? I have not tested taking a 7.0.1 and installing 7.00. P2 on top .. just asking .. I am not questioning you Axton, cause you have more talent in that little finger than my whole body. On 5/2/07, Axton <[EMAIL PROTECTED]> wrote: Yep, 5 crash

Re: User Connected From Another Machine

Note that tracking of the IP address used by clients changed in AR System 7.0.01 - so when debugging these kind of issues, the cause may be different in 6.03 than in 7.0.01. From the release notes of AR System 7.0.01: "IP address change does not require new login With version 7.0.01, the AR Syste

Re: Diary Field, Convert Seconds to Date

Well, It appears that you are pulling the data directly through the DB instead of any Remedy interface. This means that you need to manually translate the character string. Each number you are looking at is Unix Epoch (Number of seconds since Jan 1 1970)...so you will need to write a function to

Re: 7.0.1 Patch2 Solaris - Problems

Axton, I'm not entirely sure if I had the same problem or not, but I was getting those on patch 1. I cleaned up a number of issues with my enviroment (mostly bad workflow) so its hard to say what actually fixed the problem in my case. I've been running stable for 2 months now. I stumbled upo

Critical, Users cannot get to server

Has anyone experienced this before? We can get to the admin client but users cannot access Remedy via PC, Mid-tier or unix client, they get an RPC timeout. We are on a unix server, remedy server 6.0.1, sybase. Janet L Mahan [EMAIL PROTECTED] 941.766.6199 EMBARQ(tm) - Lnt-Natlnetops-Intelligenet

Re: Need Help Immediately

You might consult your documentation or take a training class, where you would learn that Filters cannot fire on user actions like pressing a button. You must use Active Links for that. You could perform all three of those actions with a single active link, providing that pressing the button is th

Re: CR XI - building reports - Error 9011 ?

Looks like CR XI - Release 2 or Version 11.5 or common folder 3.5 might have some incompatibilites in it.. It works for some forms, but I have found at least one.. that it throws the error. On 5/2/07, patrick zandi <[EMAIL PROTECTED]> wrote: I put in a ticket already. ENV Windows 2003 SP2 /

Re: String index out of range : 30

Those installers are starting to anger me a bit... They always update the forms, so if you tweak the fields (lengths/permissions/..) they are lost after running the xxxSetup.exe That is why we have a set of forms which "Import after Install"... Thanks-n-advance; HDT Platform Incident / Problem

Re: Forcing escalations to run in sequence and not starting until previous is completed

Thanks everyone for your assistance. Eric Alfonso, Contractor, 95 CG/SCCSS DSN 525-9192 COMM 661-275-9192 Remedy Support Team [EMAIL PROTECTED] From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Be

Re: Field size SHR:People

Mine too. Straight OOB 6.0 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Wednesday, May 02, 2007 4:27 AM To: arslist@ARSLIST.ORG Subject: Re: Field size SHR:People Ours is set at 14 ___

Re: How to reduce Inbound/Outbound mailboxes & attachment space.

Hi Neel You can set up multiple email aliases pointing to a single mailbox, so all your inbound messages are delivered to the same place. You then have the address it was sent to in the To: address, so you can use workflow to set row level access etc. based on that value. For outgoing mail

Re: Need Help Getting a WSDL Consumed with .NET C#

Who hoo - thanks Frederick - we will try that...heck we are trying everything, so keep those cards and letters coming. I am passing the info on to the programmer so hopefully something will eventually click, or pass a value other than NULL. LOL Thanks! :-) Candace _

Re: Need Help Getting a WSDL Consumed with .NET C#

It isn't funny but I have to tell you, it feels much better knowing I am not alone in this quagmire. I'll copy my programmer in case he can help. Thanks to everyone on the list who has tried and/or is trying to help us. :-) Candace From: Action Request Syst

Re: Creating Folder on Network

It might be easier, albeit a little more work, to write a program (VB, C, C++, Batch file, Shell Script, etc.) which accepts a network path as an argument. The program could be "installed" to the application server and then launched via an AL or Filter, which could pass along the network path to b

Re: Field size SHR:People

OK, mine is set to 14 as well... I thought that was wrong, but meybe that is the "correct" fieldsize. Thanks all for your help // Niklas On 02/05/07, Dan Caissie <[EMAIL PROTECTED]> wrote: ** You are talking the database input length correct -- *From:* Action

URGENT: How to reduce Inbound/Outbound mailboxes & attachment space.

Hello fellow listers, We are using POP3 inbound mailboxes. As per my previous email, we are using one email inbox per support-group and we have about 150 inboxes and we anticipate to double/triple the growth in next 3-4 months. Have anybody worked here with that many email boxes? Is it poss

ITSM 7.0 Survey issue: Would it work with incidents created in IM 7.0.2 by helpdesk staffs?

Hello Listers, After some testing, I see that all survey related work-flow objects are attached to Request form not helpdesk form. From my customers request, they need to send out survey both requests from request management and incidents in helpdesk created by helpdesk staffs. Since requ

Running VB script from a Escalation

Dale, An escalation Run Process action can be used to execute vbscripts. The command line would look like: cscript "c:\test.vbs" Thank you, Hussain ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlis

Re: Creating Folder on Network

Andy ~ I have a Run Process in an AL that does just this. Syntax is (without the less than, greater than symbols): cmd /c md O/S: Win2K Database: Oracle 9.2.0.5.0 User/Admin: ARS 6.03.00 (Patch 016) ARServer 6.03.00 (patch 016) -Original Message- From: Action Request System discussi

Re: Installing BMC Remedy User 7.0.01 patch 002 on one PC for use by several people

Here is what we discovered in our testing during the install of Remedy User Tool 7.0.01 Patch 002 User 1 installs the tool and the HOME folder does default to C:\Documents and Settings\\Application Data\AR System\HOME. It creates the folder for storing macros and saved searches called arcmds.

Using Crystal Reports from w/in Remedy User?

I am using Remedy User v7.0. I have created a few reports in CR which I would like to allow the users to run from within the user tool. I have placed the report in the path, and when I go to tools/reports, it shows up. One reports where I have parameters, it even asks for them. Life is good. N

JOB: Senior Remedy Developer Needed in San Diego, CA

Good Afternoon, Serco has an opening for a Senior Remedy Developer, based out of its San Diego, CA office. This position will be posting tomorrow on Monster.com and the Serco North America website (www.serco-na.com). If you are interested, please see the posting for a full job description

Re: Creating Folder on Network

Andy, What syntax are you using? Michael Durrant [EMAIL PROTECTED] Share what you know. Learn what you don't. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Wednesday, May 02, 2007 8:07

Re: 7.0.1 Patch2 Solaris - Problems

/prod/sys/remedy/bin/arserverd:V8ToV1FieldLimitList+0x13c Ah, they try to get version 8 to be version 1 compatible :-) Running patch 2 since last week on test-server. No problems with the server so far. But facing issues with the pluginserver and the libcaievent plugin. Sometimes records in CA

ADM:System Temporarily fixed

Yes, the mail delivery has been unpredictable for the last 48 hours. I just redid the config for the 3rd time to try and fix what was happening and apparently the system liked this fix. It went from 2% CPU and not sending, to averaging 60% and sending out emails. Incoming posts were

Re: Running VB script from a Escalation

Try a Run Process action with the command line: cmd.exe /c cscript.exe "path to VBS file" "param1" "param2"..."paramN" -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Thompson, Dale Sent: Wednesday, May 02, 2007 7:57 AM To: arslis

Re: Running VB script from a Escalation

A little more background information. We are running Remedy on a HPUX 11 with Oracle 9i. Thanks From: Thompson, Dale Sent: Wednesday, May 02, 2007 9:57 AM To: 'arslist@ARSLIST.ORG' Subject: Running VB script from a Escalation I am looking at running a VB

Mid-Tier 7.x Error

ok...we have two Mid-Tiers running on the same box in different ServletExec AS installs. Each is pointed to its own Mid-Tier directory...both were functioning just fine with 6.3. We upgraded one of them to 7.0.1 Patch 2 and can't get it working...I was able to get into the config page after a bit

Need Help Getting a WSDL Consumed with PHP

I didn't want to continue the other topic because I'm straying away from .Net. It seems like I'm always seeing this error come up no matter what I do to the code. I've also used a website to test, " http://www.soapclient.com/soaptest.html"; In both cases the error is the same. I'm thinking it

Re: Creating Folder on Network-RESOLVED

Syntax was my problem. I was using md c:\temp\temp\folder. I now have it set to cmd /c md c:\temp\temp\folder and it seems to work fine. Thanks, >Andy L. Mayfield >System Operation Specialist >Alabama Power Company Office: 8-226-1805 -Original Message- From: Action Request Sys

Re: String index out of range : 30

Some of the changes you want to go in, others you don't. What would be nice is if the def files only contained updates for the fields that 'needed' to be modified for the upgrade to function properly. e.g., update the login name lengths from 30 to 255, the email address length from x to y, the m

Re: How to reduce Inbound/Outbound mailboxes & attachment space.

Hi David, Thank you for a quick reply. This is something I was looking to do. But to clear up my confusion, if I do set-up email aliases let's say [EMAIL PROTECTED], [EMAIL PROTECTED] and [EMAIL PROTECTED] pointing to a same mailbox [EMAIL PROTECTED] , if I look at that email record within AR S

Re: 7.0.1 Patch2 Solaris - Problems

I use the file replace method. I only use the upgrade installer for major version changes. Axton Grams On 5/2/07, patrick zandi <[EMAIL PROTECTED]> wrote: ** Are there any DB changes that will cause any issues ? I have not tested taking a 7.0.1 and installing 7.00. P2 on top .. just asking ..

Re: Running VB script from a Escalation

So where is the Visual Basic Script then? On every Client? Or on some Windowz System? Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with y

Re: String index out of range : 30

That is quite true, but that is why we also clone Development System (Server & DB instance) to a sandbox and do the initial "what does it do to the thing" on the sandbox. This was "Development" continues to be functional, as we look by modification timestamp "what got touched"... Just yet another

Re: How to reduce Inbound/Outbound mailboxes & attachment space.

Hi Neel Yes, the original To: address is retained in the To: field. The attachments stored in the database are compressed, but with a proprietary compression algorithm, so you cannot access them directly from the database without going through the Remedy API. HTH David Sanders Reme

Re: 7.0.1 Patch2 Solaris - Problems

We are in the same boat, but the cause of the crash is different. Everything was happy on patch 1, only after installing patch 2 did these start. In my stack traces, the following information is very informative: RPC Id: 28155 RPC Call: 3 (CE) RPC Queue: 390620 Client: User xx from Remed

Computed Groups giving error when displayed in the User Tool

Hi List I've just logged this as a possible bug on http://arswiki.org/bugs/ but wanted to see if anyone else has come across this before, and whether you were able to correct it. This problem was reported to me by another user originally who had the problem. He created a Computed Group reco

Re: Computed Groups giving error when displayed in the User Tool

You could try running an arreload for the group cache _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Wednesday, May 02, 2007 2:43 PM To: arslist@ARSLIST.ORG Subject: Computed Groups giving error when displayed in the User

Pages No Longer Displaying in Page Holder Field

On one of my display-only forms the pages/tabs appear as tiny squares about 1/8" tall. You can just barely click on the tabs to display the pages. This is occurring with all users and on any computer. The tabs on the same form on the dev server appears normal. I did clear the local cache/temp

Re: Running VB script from a Escalation

I would like to trigger the VP script which would be on a Windows Server from the HP Unix Server. Thanks, Dale From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: Wednesday, May 02, 2007 3:25 PM

Re: Required - Lead Remedy Developer @ US

Satya Gandhi, What company do you work for? Are you a recruiter? Thanks, Susan On 5/2/07, Satya Gandhi <[EMAIL PROTECTED]> wrote: ** Dear Listers, We have permanent positions for *Lead Remedy developers* at the following locations : - *Chicago , IL* - *Waltham, MA* *Desired profile*

Re: Running VB script from a Escalation

Hrmmm...interoostin' I would try it this way - incorporate your VB Script into an ASP/X page and call it as a Web Service. This would seem the easiest path to take. Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Tho

Re: Need Help Getting a WSDL Consumed with PHP

I just noticed something in your client call ... $client = new SoapClient( "http://remedyweb/WSDL/public/remedyweb/BZ_Incident " ); Is your Remedy server known as remedyweb? I think it should be something like "http://remedyweb/WSDL/public/remedyserver/BZ_Incid

Re: Pages No Longer Displaying in Page Holder Field

Per chance, is the tabless borderless page fields option set on the form? In the 7.0.1 p2 user tool patch, they had this listed as one of the defects: SW00257841 A tabless/borderless page field will not have the labels for the tabs, and the height for the tabs will be 1 pixel. This may or may n

Page Field Visibility problems- pages ovelay and show all fields overlapping

Hey everyone- I have a hidden page field with about 10 pages on it which is hidden. When the user presses a button, it becomes visible, but when it does the pages don't "turn" normally. If I click on a different tab, the fields on that tab show up, but on top of the fields in the previous tab.

Re: Pages No Longer Displaying in Page Holder Field

I had this occur once on 6.3. To correct the issue I deleted the page holder and recreated it using the same DB name and ID. Ryan M. Mench Intelligent Software Solutions Remedy Developer - AS3, AOC WSI Lockheed Martin 9970 Federal Drive, MS 22C Colorado Springs, CO. 80921 * (719) 277-4541 * [EMA

arserver and midtier

Remedy doesn't recommend running Midtier and the ARServer on the same box for performance issues, and I'm curious if anyone is doing this. Our scenario is this. I want to put oracle into a RAC cluster on its own servers (And possibly a third off site system using Data Guard). In that scena

Re: Computed Groups giving error when displayed in the User Tool

Tried that already - I also examined the group_cache entries directly. There is no apparent difference in the entry that is OK, and the copy that gives the error. Thanks David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == ARS List Award Win

'Notify' action not notifying

I'm mystified, and probably looking right past the answer: I'm building a new application, and I've created two filters - one that notifies the Requester when a request is opened, and one the notifies the Requester when a request is closed. Both filters are firing, but the notify isn't working on

Re: arserver and midtier

Depending on your usage, it can work just fine like that. One other thing to consider, though, is where the web access (i.e. the web server) needs to be in your network architecture and security model. DB and Application servers need to be protected well behind the firewall, but a web server may

Re: ITSM 7 Operational Categorizations

I quite like the user request breakdown... with the exception that the "on/for my (Tier 3)" should be your defined in the Product Categorisation. If you include "what" the request is about in the Op.Cat then you're breaking your own rules. The other thing of course is that you don't need to go

Re: String index out of range : 30

Thank you Axton, Robert and others who responded and helped. I checked the def files on a 6.3 machine and 7.0.1, email messages form definetely has different field widths now. Have to fix that. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent:

Re: CR XI - building reports - Error 9011 ?

that is exactly what I was doing in the first place. I have at least 1 form I cannot access at all. But most of the rest work fine. So I am ripping the whole thing out and re-installing. Then I can prove if it is CR 11.5 issue vice a 11.0 issue. Remedy says the form works fine on professional 11.0

ARSwiki Updates - Open Source Mailing Lists

Resending this because I wasn't sure if everyone received it during the ARSList hiccup. Dan has saved the day, so I'm resending the message. Sorry if this is a duplicate. Axton Grams -- Forwarded message -- From: Axton <[EMAIL PROTECTED]> Date: Apr 29, 2007 5:33 PM Subject: ARS

Re: ITSM 7 Operational Categorizations

Yeah, I know the tier 3 is optional, and we're going to stay very generic in that (i.e. PC, Application, Server), so that we don't step on the specific product data in the Product Cats. So Tier 3 (Application) will be the leadin to the details (Office/Excel) in the product cats. Rick -Origin

Re: arserver and midtier

Depends. If your MidTier services are intended only for internal use, then MidTier can run on the same platform as your AR System server and applications. (This may or may not be the best design, however, as application+database demands may be very different than webserver demands.) But if your M

Re: Problem with Filter Loop Guide

I was facing the same problem before. Have had a check of all the filters qualifiers in some filters the field id were changed this is strange. But repopulating this fields resolved my problem. Hope this will help you. Regards, Sandeep. -- www.vyomlabs.com Consulting | Oursourcing | Training ||

Re: Put current user credential into ViewFormServlet call

Danny if you want to open a form on click option in browser window and you don't want the login page once again then you should use the run process in if action-> PERFORM-ACTION-OPEN-URL new http:///arsys/servlet/ViewFormServlet?form=&server=&username=&pwd=

Re: Password

Hi Jack, You can take two password character fields on one form with different database ids. Retrieve login name, password from the AR System User form and compare with another password character field with that password field which is coming from AR System User form in encrypted format for t

Re: Adding a field on a view only form

Hi John, You can add a new field on a view form without deleting it i.e. no need to create a new view form. You can do it by just right clicking on the view form, there will be a pop up which contain the option to add new fields from the original form( i.e. by the database name of the origina

Re: Problem with Filter Loop Guide

This can also be cause by filter phasing. Add `! to the end of the name of the filter that is firing inside the loop to override filter phasing. Workflow-Objects-700.pdf Pg. 167 Server-side table field implementation issues Keep these server-side table field limitations in mind: _ When c

Re: Problem with Filter Loop Guide

Hi Marco, If your test server is below patch 20, I guess you might have run into this Bug SW00234023 - Server side table loop not looping through all entries in table field Applying the above mentioned patch should solve your problem. Cheers, Chandru On 5/2/07, Marco Rasile <[EM