AIE - Adapter Loading Error

2008-04-21 Thread Viji.PK
Hi All, When i verify one of my custom Data Exchanges in the AIE, i am getting the below error: Verify DataExchange: 'Sample Oracle Exchange' Error on tab: '' Data Handler failed to load: /usr..//service/bin/oradpr.so.1. (ARNOTE 1) What might be the reasons for this error? I have

HTML notification

2008-04-21 Thread CONDREA, Daniel
Hello All, I am trying to send a notification in HTML format. The notification should have one ore more imagines and one or more field. So far I had managed to have a notification with imagines but data in the fields is not displayed. For example if I try to display 'Message ID' I get Message

Re: .NET Fast-Export BMC-Remedy Export Utility

2008-04-21 Thread Gary Opela (Corporate)
Almost all virus scanners will block zips. They go by the header of the file, not the extension. You used to could rename the file to .abc or .txt or whatever, but the filters are smarter now. They look at the actual file contents (the header at least) rather than the extension. Thanks,

Re: VB related query

2008-04-21 Thread Mario Roehr
Hello Sucharita, If I understand you right, you would like to run the VB Code by clicking the Submit button in the User Tool? Why must your required action be driven via VB? Why don't use the Active Link functionality from ARS? Some more information would help me to understand what you are trying

CMDB Data Model Templates Website

2008-04-21 Thread jason wang
Hi All, If you are interested in building CMDB data model, such as creating CIs and relationships to model a database system, a VMware system, etc., and you are wondering what is the correct way to build such a system, please check out www.bluelineg.com/cmdbWs-template.htm, where you can learn,

Re: .NET Fast-Export BMC-Remedy Export Utility

2008-04-21 Thread Heider, Stephen
Did anyone receive the full attachment? I did not. If it is greater than 5MB our email system will remove it. Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brian Goralczyk Sent: Sunday, April 20, 2008 10:12 PM To:

Re: Bug Found in the Assignment Form

2008-04-21 Thread Payne, George
Yes, it's confirmed. Bug defect ID - SW00290337 Current Status - Work In Progress Gp George Payne Corporate Applications Developer Electric Reliability Council of Texas (512) 248-3940 [EMAIL PROTECTED] From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Windows Server issue?

2008-04-21 Thread Richard Copits
Has anyone run into any problems/issues when installing MidTier or Tomcat on a Windows 2003 R2 server? I've tried various combinations of JDK and Tomcat but the Tomcat service starts and then stops right away Thanks. Portions of this message may be confidential under an exemption to

Re: SLM - Help Creating a SLM for Pending Incidents.

2008-04-21 Thread npeterson
This seams to have done it. Thank you very much. Can you explain what the difference between TR and DB status? Thanks again. Veeral Oza wrote: In the Start when section, replace 'Status' = Pending with ( 'TR.Status' = Pending AND 'TR.Status' != 'DB.Status' ). I guess this should resolve

Re: Windows Server issue?

2008-04-21 Thread LJ Longwing
I have that exact configuration functioning in no less than 4 servers here in my environment. I'm running 1.6 R3 _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richard Copits Sent: Monday, April 21, 2008 9:54 AM To: arslist@ARSLIST.ORG

TRUG:Announcenment - May 9th, 2008 Austin Texas

2008-04-21 Thread Phil Bautista
Dear Listers, I am happy to let you know that the next Texas Remedy Users Group (TRUG) will be in Austin, Texas on May 9th, 2008 at Dave Buster's. Lots of you have expressed interest in this meeting and we are proud to let you know that we have our International version of the TRUG taking

Re: SLM - Help Creating a SLM for Pending Incidents.

2008-04-21 Thread Rick Cook
This can generate some very long nit-picking, but the short, simple version is this: The 'DB' represents the value stored in the Database for that field. The 'TR' represents the current transaction value of the field. You don't always need to specify 'TR', since if you don't specify TR vs. DB,

Re: Windows Server issue?

2008-04-21 Thread strauss
I found a working setup for R2 x64 last year, where I installed tomcat with mid-tier 7.1 and then set the service to run under a domain account that was added to the local power users group. I was already doing this on my non-R2 development mid-tier server, so maybe I just lucked out when I

Re: Remedy Request Console 7.o CTI Question

2008-04-21 Thread John Atherly
Thanks for everyone's replies. I really like the I need you to $Category 1$ the $Category 2$ on my $Category 3$. approach John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120

Adding attachment from the web

2008-04-21 Thread Dwayne Martin
Dear List, Is it possible in Remedy WUT to open a form entry, and when that entry is saved, have workflow download an MS Word document on the web, and save it as an attachment? Dwayne Martin James Madison University (ARS 7.1, RH Linux server, Oracle 10.2 db)

Re: .NET Fast-Export BMC-Remedy Export Utility

2008-04-21 Thread Jason Miller
No, I had the same experience as the other Gmail users. Regarding zip files I have had success receiving zipped files via Gmail in the past but there was no reference to the zip extension in the file name. Maybe if it was just named FastExp.txt? Technically not enough to fool a virus scanner

Question: SLM Data

2008-04-21 Thread T. Dee
I am trying to create a report to see if all my SLAs are correct. I see that SLM:ServiceTarget_Category contains most of what I want, however, it does not contain the qualification of the SLA. Does anyone know where this information is stored? THANKS!!

Re: Windows Server issue?

2008-04-21 Thread Bardsley, Michael
We are also using prefetch, which I like a lot now in MT 7.1, but we keep seeing that memory grow to the max tomcat setting. We are on tomcat 5.5.17 so an upgrade sounds like it is in order. Another tricky thing we have going on here is that we have RKM 7.2 running on the same box.

Re: Data Migration Using Migrator

2008-04-21 Thread Grooms, Frederick W
You are correct in that the results only show you the number of records (and form names) migrated, not the criteria used to select the records. There are 2 ways to specify the data (Note: This is using Migrator Version 7.0.00 - Patch 003 against Remedy 6.3.00 Patch 20 servers) If I Right

Custom css

2008-04-21 Thread jham36
Has anyone used custom css on the web? I am trying to modify the display of a table field in an application. I took the system default ARSystem.css from the mid-tier server and modified that and added it to the Support Files for my application under standard/stylesheets The Remedy documentation

Tool to convert a def file?

2008-04-21 Thread Mary Dollus
Hi all,,, Is there a tool that will convert a def file into a format that's readable? Or somewhat understandable? Thanks a ton Mary Dollus ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum

Re: Data Migration Using Migrator

2008-04-21 Thread Nall, Roger
Fred, I do it the same way. That is a bummer about not saving the criteria. We just attempted an upgrade over the weekend. Data was migrated from the old production to the new production but some of the data did not migrate and we do not know why nor do we have a list of which records. That

Wrong UID being used by mid-tier 7.1

2008-04-21 Thread William Rentfrow
We are having an interesting problem (actually, a series of far-too interesting problems, but this is the most recent). Vital stats - this is a remote mid-tier box running on Websphere/IBM HTTP server. ARS 7.1 patch 001, mid-tier the same - all on Solaris. Sporadically we run into an issue

Re: Tool to convert a def file?

2008-04-21 Thread Michiel Beijen
It would help if you would share what it is you're actually trying to achieve... actually the DEF files are pretty human-readable in my opinion. It only depends on what it is you actually try to read from it If you would like to use it to search for wording in error messages -- that can be

Re: Wrong UID being used by mid-tier 7.1

2008-04-21 Thread Axton
How is authentication performed (customized login.jsp and/or custom area plugin)? Axton Grams On Mon, Apr 21, 2008 at 5:15 PM, William Rentfrow [EMAIL PROTECTED] wrote: ** We are having an interesting problem (actually, a series of far-too interesting problems, but this is the most recent).

Re: Tool to convert a def file?

2008-04-21 Thread Mary Dollus
Hi Michiel, Sorry,,, yes I meant for active links and filters... Like convert this: actlink-query : 4\6\1\18136\2\0\ action { set-field : [EMAIL PROTECTED] System Email Templates\1\179\4\1\99\18136\1\18121\2\3\ into something I can interpret. I'm trying to analyze a def file of

Re: Custom css

2008-04-21 Thread jham36
Additional info: ARServer 6.3 patch 21 on Unix MidTier 7.1 patch 002 on Windows On Apr 21, 3:54 pm, jham36 [EMAIL PROTECTED] wrote: Has anyone used custom css on the web?  I am trying to modify the display of a table field in an application.  I took the system default ARSystem.css from the

Re: Tool to convert a def file?

2008-04-21 Thread jham36
You can try Remedy Developer Plus. If you have a valid support contract you can download it from the patch site. They do not have a 7.x version, but I do know that the 6 version that is posted there will run against a 6.3 server. It can analyze and document selected workflow into a readable

Re: VB related query

2008-04-21 Thread Sucharita SINGHAL
Hi Mario, Actuallly we have RIF(remedy integration framework) implemented with different technologies. Like in this case we have a VB application where we have provided a ticket creation interface developed in VB. The user uses his application to submit the ticket in remedy. But what happens is

Re: Tool to convert a def file?

2008-04-21 Thread Carey Matthew Black
Mary, Export the object in XML format. ( Use the same process as .def format, just pick the other file type before saving the file.) It is more readable, but still fairly complex. ARS makes a lot of things look very simple. :) HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS =

Re: Custom css

2008-04-21 Thread Bradford Bingel
You can change (or add) CSS elements to alter how your pages appear. What, exactly, do you want to change? (Perhaps we can help with the CSS entries.) Also, can you provide the HTML code (right click, View Source) of the page you want to alter? -- Bing Bradford Bingel (Bing) ITM3 California