You would only see it if you are looking at a macro file that was searching for
or setting a field to NULL.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Robert Halstead
Sent: Friday, May 08, 2009 2:24 PM
To: arslist@ARSLIST.ORG
Subject: Re:
10:22am
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Hello,
Tim Widowfield recently wrote something on the webservices vs something else
discussion, have a read:
http://groups.google.com/group/XML-Gateway/browse_thread/thread/dd16e9db4e91eb44#
(Message 2, point 1)
John
We are using Computer System for these as well. Since the line is so blurred
between what is a computer and what is a phone, it seems to fit ok. Just be
sure to use different Product Categories and you will be fine.
From: Action Request System discussion list(ARSList)
You can write the Active link which will triggers on window display or open for
home page which you have say Remedy Page ,in Active link open a dialog window
which tell about your new upgrade use also view field in this Dialog window
Regards
Suresh Zalaki
From:
Axton,
My Web Services experience is only current through v6.3. ( Which is
now EOL'ed. :( ) So maybe some of these ideas have been addressed
partially or totally in 7.5, but I doubt it.
First I will divide this question it to two questions:
Q1) What do you think about how ARSystem publishes
Robert,
I would not use it. ($--1$)
Macros are technically not supported since version ARS 5. The idea
that they records $NULL$ as bla...bla...bla is not a detail that I
want to deal with anymore. :) The fact that they still work in the
v7.5 User Tool appears to be... well... almost
ARS 6.3
Mid Tier 6.3
Apache
Here's the deal
I have a form used by the field techs when refreshing new equipment. Once
the tech has provisioned all of the equipment, and they have finished
recording which equipment the customer is getting, he/she clicks a check box
that pushes the
Go ahead and logout the technician using the Logout Servlet. Use the
goto parameter to re-open your signature (which will also force a login
for the client).
Something like... /arsys/servlet/LogoutServlet?goto=/arsys/forms/
?eid=
Fred
From: Action Request System discussion
Warren,
I would think about this as an idea...
BasicGuide-630.2006.05.09.pdf Pg: 619
-- Application-Confirm-Password
You can build a dialog to capture the other users password and
submit it it as a customer signature record. If the password is
valid then a record would be created. If not,
Warren,
Oh... strike that.. that only checks the current users password. Doh...
--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On Sat, May 9,
Warren,
Ok... how about this... :)
Put together a small JSP page that would authenticate against the ARS
Server then submit a record and then logout. If you know a little Java
and HTML it should not be to hard to whip that up.
--
Carey Matthew Black
BMC Remedy AR System Skilled Professional
Hi Anil,
I'm not sure if I understand, but I am currently developing ARUtilities
7.5 which has the ability to export images from the AR System,
individually or bulk. Also ARUtilities 7.5 allows you to bulk import
images as well. Is this the type of utility you are looking for?
Les Ganton
Dear
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