Tracing outbound data froma web service.......

2009-08-05 Thread Sean Harrodine
Hi everyone, Is there a way to be able to trace or see outbound data that is going out through a web service and if so, could anyone enlighten me how please ? thanks, ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Tracing outbound data froma web service.......

2009-08-05 Thread Robert Molenda
You can always turn on logging - but if you are looking for a true representation you'll need to look at it from the network layer... use a HTTP Sniffer product, etc... On Tue, Aug 4, 2009 at 5:36 AM, Sean Harrodine sean_rem...@yahoo.co.ukwrote: ** Hi everyone, Is there a way to be able to

Re: Tracing outbound data froma web service.......

2009-08-05 Thread tristan.rop...@t-online.de
** Hi,You can use the program tcptunnel, look at sourceforge.net.CheersTristan-Original Message-Date: Tue, 04 Aug 2009 17:39:36 +0200Subject: Re: Tracing outbound data froma web service...From:         Robert Molenda robert.mole...@gmail.comTo:           arslist@ARSLIST.ORG** You can

Re: Encouraging Float License Users to Log Off When Inactive

2009-08-05 Thread Carey Matthew Black
I have often wondered if you could. Create an active link (on interval) that prompts the user for a kind of session timeout. Say every hour with a dialog asking: Are you still there?. (with yes/no buttons) Then have a second on interval active link on the dialog that would timeout the dialog

Re: OT: The case of the disappearing BMC sales rep

2009-08-05 Thread Tim Richardson
Hi Shawn, I do understand what you mean; but fortunately, the BMC sales rep over my current clients is outstanding.  I've also had great support on my past few accounts...so I think it may be a case-by-case answer. If you can connect with whom your account's replacement is; they'll probably

Re: Customer Support 5.6 and the future

2009-08-05 Thread Decou, Candace M
Oh yeah - good luck on that one Jarl. From my (very old) recollections BMC never really intended to do much of anything with CS. In some conversations with product managers at a RUG I did discover that the intention was to take some of the workflow and incorporate it over to the ITSM suite.

Re: Encouraging Float License Users to Log Off When Inactive

2009-08-05 Thread Nicky Madjarov
I don't think there in an elegant solution of this problrm because the user session apis are still strictly bmc propriatory. The whole licensing model seems to be century old. Regards, Nicky Madjarov phone: 973-202-4278 Find out how to bust your AR System performance @

Re: Pre-fetch Configuration

2009-08-05 Thread Frank Caruso
That is correct because you flushed the cache. The next time you restart your JVM the specified forms will get loaded into memory for fast retrieval. On Tue, Aug 4, 2009 at 8:39 PM, Pargeter, Christie :CO IScparg...@lhs.org wrote: ** Hi All - I am trying to setup my pre-fetch for Mid Tier but

Re: Encouraging Float License Users to Log Off When Inactive

2009-08-05 Thread Meyer, Jennifer L
Massive rounds of user training sometimes prove effective, but that's entirely dependent on the level of support your management will provide to you and how much they will back you up in your efforts. Sell the idea to your managers that getting your users to log off will saves the company

Re: OT: The case of the disappearing BMC sales rep

2009-08-05 Thread Dennis Ruble
Shawn, We had a similar experience this past year with an unresponsive rep. BMC has recently reorganized our territory and our experiences since then have been much better. Good Luck! Dennis Ruble Pierson, Shawn shawn.pier...@sug.com Sent by: Action Request System discussion list(ARSList)

Re: Users unable to log in (ARERR 90)

2009-08-05 Thread Barber, Sue
Sorry I was so long in replying, I had to wait for the end user to make the change. Either way, they can still connect from wireless, but not when directly connected to the network. Any other thoughts? Sue -Original Message- From: Action Request System discussion list(ARSList)

Re: Encouraging Float License Users to Log Off When Inactive

2009-08-05 Thread LJ Longwing
The best thing you can do is upgrade to 7.5. They have changed the model for how licenses are managed in Mid-Tier and it frees them up fairly quickly. If you aren't talking about Web browsers closing without logout, you could institute a 'busy' flag, every time they 'do something' (that's up for