The best thing you can do is upgrade to 7.5. They have changed the model
for how licenses are managed in Mid-Tier and it frees them up fairly
quickly. If you aren't talking about Web browsers closing without logout,
you could institute a 'busy' flag, every time they 'do something' (that's up
for
Sorry I was so long in replying, I had to wait for the end user to make the
change. Either way, they can still connect from wireless, but not when
directly connected to the network. Any other thoughts?
Sue
-Original Message-
From: Action Request System discussion list(ARSList)
[mailt
Shawn,
We had a similar experience this past year with an unresponsive rep. BMC
has recently reorganized our territory and our experiences since then have
been much better.
Good Luck!
Dennis Ruble
"Pierson, Shawn"
Sent by: "Action Request System discussion list(ARSList)"
08/04/2009 10:0
Massive rounds of user training sometimes prove effective, but that's entirely
dependent on the level of support your management will provide to you and how
much they will back you up in your efforts.
Sell the idea to your managers that getting your users to log off will saves
the company money
That is correct because you flushed the cache. The next time you
restart your JVM the specified forms will get loaded into memory for
fast retrieval.
On Tue, Aug 4, 2009 at 8:39 PM, Pargeter, Christie :CO
IS wrote:
> **
> Hi All - I am trying to setup my pre-fetch for Mid Tier but it doesn't seem
I don't think there in an elegant solution of this problrm because the user
session apis are still strictly bmc propriatory. The whole licensing model
seems to be century old.
Regards,
Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http://www.SpeedUpAR
Oh yeah - good luck on that one Jarl. From my (very old) recollections BMC
never really intended to do much of anything with CS. In some conversations
with product managers at a RUG I did discover that the intention was to take
some of the workflow and incorporate it over to the ITSM suite. Yo
Hi Shawn,
I do understand what you mean; but fortunately, the BMC sales rep over my
current clients is outstanding. I've also had great support on my past few
accounts...so I think it may be a case-by-case answer.
If you can connect with whom your account's replacement is; they'll probably
ge
I have often wondered if you could.
Create an active link (on interval) that prompts the user for a kind
of "session timeout". Say every hour with a dialog asking: "Are you
still there?". (with yes/no buttons) Then have a second "on interval"
active link on the dialog that would timeout the di
**
Hi,You can use the
program tcptunnel, look at sourceforge.net.CheersTristan-Original Message-Date: Tue, 04 Aug 2009 17:39:36
+0200Subject: Re: Tracing outbound data froma web
service...From: Robert Molenda
To:
arslist@ARSLIST.ORG** You can always turn on logging - b
You can always turn on logging - but if you are looking for a true
representation you'll need to look at it from the network layer... use a
HTTP Sniffer product, etc...
On Tue, Aug 4, 2009 at 5:36 AM, Sean Harrodine wrote:
> ** Hi everyone,
>
> Is there a way to be able to trace or see outbound
Hi everyone,
Is there a way to be able to trace or see outbound data that is going out
through a web service and if so, could anyone enlighten me how please ?
thanks,
___
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