Hello,
Slightly old and dated, but the principals may be of interest:
http://www.javasystemsolutions.com/documentation/guide/Apache-Tomcat-Midtier.pdf
John Baker
--
Java System Solutions
http://www.javasystemsolutions.com
I will be out of the office starting Mon 12/07/2009 and will not return
until Tue 12/08/2009.
I will respond to your message when I return, alternatively please contact
the IT servicedesk. Regards
This email and any files transmitted with it are confidential and intended
solely for the use of
**
Frank,
I saw the reference to ARNotification in the 7.1 doc.
It's basically the same info in the doc for 6.00.01 and 6.3
What I didn't see is regarding the "The X,Y order of the fields" you
mentioned.
What do you mean by this?
Do I call the fields x_myfield1, y_myfield2 ... ?
I tried by
**
it works fine ...
what I was missing was: the ARNotification needs to be the default view
of course ...
Siriche
Rod Harris wrote:
It seems that Frank is right and the ability to order fields in a
notify action via a special view is a little known new feature in 7.0
and later.
Here is
Hi Serouche,
The X Y order refers to the position on the screen (view). X is horizontal
with zero == left hand edge. Y is vertical with 0 == top.
So,
0+1+2+
.apple
. pie
.
.
apple would come first with approx 5,1, then pie with approx 8,2
Note
The X and the Y refer to the field cooridantes. Each field on a form has an
X and Y vlaue for its position.
I just tested this process and it worked for me.
Added a new view to an existing form and called it ARNotification.
Created a Filter that would perform a notification action on modify.
The
It does NOT have to be the default view. In my example it was one of three
views and was not the default.
On Mon, Dec 7, 2009 at 1:38 PM, Remedy Maniac
remedy.man...@googlemail.comwrote:
**
it works fine ...
what I was missing was: the ARNotification needs to be the default view of
course
Running ARS 7.1 P5 with HelpDesk 6 and SLA 6 on Solaris 10 with remote
Oracle 10gR2 database.
Have the following requirement:
Create a form called Projects with a field called Work Area. Work Area
will contain a value that is the equivalent to an organization,
Department, Initiative,
**
well the only thing which I hadn't tested was to set this view as the
Default one.
Even the thing with the X, Y coordinates I had somehow naturally
aligned all the fields with the same values.
It only worked when I changed the default view.
Now I just added an AL on open/load to forward the
All,
Not sure if this is possible, but is there the ability to disable
Refresh of a table so that even if an Active Link (Change Fields) action
requests a refresh, it does not occur?
I guess I'm trying to take the easy way out... instead of disabling the
refresh action on 10 active links, I'd
Hi
Can someone assist me? I would like to know what CI Type would hubs,
switches and routers fall under on Asset Management.
Kind regards
Fazila Patel
Siemens IT Solutions and Services (Pty) Ltd
Remedy Administrator
Local Production Centre Infrastructure Operations
Siemens Southern
There's plenty of discussion on this, but I think it's safe to say the
norm is to use Computer System and use CTI or the Primary Capability
field to get specific on the type of hardware.
Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Mobile:646.483.2779
From:
So you are confirming then that you are having a problem with the 7.5 Patch
3 Client with service calls, right?.great.at least my company uses
primarily Web...:)
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Victor Olufowobi
Listers,
I need to create view forms to MS SQL databese to be used by ARS 7.5
with Oracle database.
Do I need to create linked server from Oracle Database or can I just
use available plugins from ARS (for example the one used by AIE)?
Any link to relevant documentation will
All,
Question on the configuration for the values of :
- Maximum Filters for an Operation
- Maximum Stack of Filters
We're running a custom (and complex) application on 7.0.1 on a
Solaris/Oracle platform, and are seeing entries in the error log
relating to the maximum filter level being
**
I need to correct my previous email: the view doe not have to be the
default one.
I changed the view to not be the default and it works.
So I must have been doing something wrong with the coordinates.
Just for clarification for the archives.
Many thanks to the one who posted on this issue.
Hi,
AR 7.5 with CMDB 7.6 and Asset 7.6 installed have these settings:
(default settings)
Filter-Max-Total: 50
Filter-Max-Stack: 1
Regards,
Jarl
2009/12/7 Barber, David david.bar...@cw.com:
**
All,
Question on the configuration for the values of :
- Maximum Filters for an
I edited these files to make this happen (midtier 7.1 in a solaris box):
.../resources/ie/javascript/ClientCore.js
.../resources/moz/javascript/ClientCore.js
.../resources/saf/javascript/ClientCore.js
Added this part on a line on each
+ # + F(1).G().toString()
so that the new line looks like:
--- On Fri, 12/4/09, Grooms, Frederick W fre
Thanks guys, this helps.
--- On Fri, 12/4/09, Grooms, Frederick W frederick.w.gro...@xo.com wrote:
From: Grooms, Frederick W frederick.w.gro...@xo.com
Subject: Re: ARSPERL on RHEL to talk to ARS 6.3?
To: arslist@ARSLIST.ORG
Date: Friday, December
Hi all:
I'm working on a sort of a proof of concept about adopting ITIL best practices
and working on drafting a simple Service Catalog that I intend to use as an
illustration. Does anybody have templates they have used, or would you mind
sharing a part of your actual Service Catalog as a
Lastly, BMC's SMPM tool would be very helpful. I posted a question about who
is entitled to a non-trial version, but got no replies.
The full versions of SMPM is provided with the purchase of the IT Service
Management Solution Pack. The two versions can also be purchased separately,
Hi list
Have a slight bug calculating a date field on a midtier page through a
dialog form. Has anyone had this before and know if its a bug?
I have a link that opens a form in a dialog view with a Date field that
is supposed to set the date 15 days later than the DATE.
My Qualification :
John, you need to be very careful when dealing with date vs date/time. Date
stores the # of daysdate/time stores the # of seconds. What you are
trying to do is add date/time (seconds in 15 days) to a purported date
fieldyou may want to just try adding 15but be warned, there have
been
We preferred to keep our switches/routers separate from all our other
computer systems, so I made a custom class (with Computer System as
the super class), called Network Device.
It was a good exercise is custom class creation!
Michael W. Luttmann
Lead Remedy Developer
Fort Carson NEC
If you
Thanks LJ
I guess it was created wrong in the first place. Its funny it worked for
a while then stopped recently.
I'll have to create another AL to do the set field on Window open.
JK
LJ Longwing lj.longw...@gmail.com
Sent by: Action Request System discussion list(ARSList)
Ok, but this RFE was previously accepted and slated to be implemented in a
future release. In other words according to the notes it had made the cut.
Now if it truly DIDN'T make the cut, then I would have expected somebody to
inform me. Closing previously accepted AND approved RFEs merely due to
Hi
We use also used the class Computer System with:
Tier 1- Hardware
Tier 2- Network
Tier 3- Router
Then the Product name is the type of router (Cisco) - Made sense for us.
We separated Switches and Hubs in the tier 3 level as well.
JK
Luttmann, Michael W CTR USA
Ok, but this RFE was previously accepted and slated to be implemented in a
future release. In other words according to the notes it had made the cut.
Not exactly. 99.9% of the time, RFE's are not accepted - they are put Under
Consideration. That means the RFE will be considered during the
Uncle.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Monday, December 07, 2009 4:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Change Diary Field Font
Ok, but this RFE was previously accepted and slated
I think you can only disable the mouse right click Refresh option in
the table properties. You can't stop an active link from refreshing a
table without workflow that would stop those active links from firing
in the first place.
James
On Dec 7, 8:47 am, Chowdhury, Tauf tauf.chowdh...@frx.com
So I've come across a problem that hopefully you may be able to help.
I am getting complaints that SLAs are firing notifications right when an
incident has been re-assigned to the particular group.
For a medium incident, 2 service targets are attached. One for response and one
for resolution.
Victor,
Using the AIE should get you close where you want to be..
Its straight forward, once you have AIE installed.. All you need to do is
configure AIE to access the MS-SQL database using the AIE configuration console
(its straight forward), and then create that link. You then can use AIE
No shortcuts here to the best of my knowledge.. You will need to disable
those active links or remove those actions from the active links which
performs a refresh of a table..
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on
Misi,
It has been a little while since I looked at that workflow but what you have
looks correct. But wouldn't your set of viaTIL License Type = Fixed if
you were going to swap the type?
Looks like a useful tool.
Regards,
Chuck Baldi
On Thu, Dec 3, 2009 at 11:55 AM, Misi Mladoniczky
Don't forget to factor in the time constraints against switching license types
too often.
Rick
-Original Message-
From: Charles Baldi charles.ba...@gmail.com
Date: Mon, 7 Dec 2009 21:41:24
To: arslist@ARSLIST.ORG
Subject: Re: ITSM automatic swap of fixed/floating
This is an upgraded 5.1.2 server. It is now on 7.1, Solaris 10, Sybase
12.5.3.
dso is licensed and has a private queue.
I can't start the dso log (I can start the other logs: filter, sql,
etc.)
A dso action will put an entry in the distributed mapping form, but the
push never occurs. The
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