hi Chuck,
fine, thank you very much for all these infos.
The problem is that my Guide has premissions set to Hidden for Public.
The only group defined in the permissions.
And I do not have any table to loop into.
So it looks like a bugg, or ?
Or I have to set a table to loop into, eventhough I
De : Frex Popo frexp...@yahoo.fr
À : arslist@ARSLIST.ORG
Envoyé le : Jeu 27 mai 2010, 19h 06min 16s
Objet : CMDB7.6 Flash Player 10
Hello all,
I managed to install CMDB7.5 and have Mid Tier7.6 configured and working. I
open my user client and click on line
Dear all,
We used a window administrator account to perform the ITSM installation, almost
all the ITSM modules were installed untill I got to SLM and choose mixed mode
authentication and was prompted for the Admin user and passord... checked to
make sure I can connect with the sql client from
I’ve not done this, but, assuming you are using SQL Server, could you give SLM
the sa user details so that you can get this done?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: 28 May 2010 11:45
To: arslist@ARSLIST.ORG
Subject:
Thanks Peter, the problem is where I am is almost imposbile to know where the
administrator are, let alone ask them for the sa pasword.
De : Peter Romain p.romain.arsl...@parsolutions.co.uk
À : arslist@ARSLIST.ORG
Envoyé le : Ven 28 mai 2010, 12h 56min 22s
Sorry to crush your hopes, but we've been using French 7.2.8 for years, and
still have the same problem. We've just learned to live with it.
Dwayne Martin,
James Madison University
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
Can you log into SQL Server using Windows authentication via the SQL Server
Management Console?
If so, you may be able to change the sa password, authorise this user to log on
and then continue with your SLM installation.
From: Action Request System discussion list(ARSList)
Just asked about changing the password for sa and dont think it could happen.
I think an alternative is to create the ARAdmin user with all the necessary
permissions and use it for the rest of the instalation, I am just worried about
the instalation failing!? :)
Peter, well I think I found a temp solution for the time being..
I noticed that when I deselected the SLM collector (something they say they are
not interested in) from the installation screen I dont get prompted for the
Database connection info..
So it looks like the installation should
In Remedy Administrator, when you have a form open, you can click the
'Find Field' dropdown, get a list of all the fields, and pick one, and
it will take you right to where that field is on the form. Is there an
equivalent feature in Developer Studio? I'm having a hard time finding
fields without
Well done!
Enjoy the weekend. Monday is a Bank Holiday in the UK so we’re hoping for sun!
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: 28 May 2010 14:10
To: arslist@ARSLIST.ORG
Subject: Re : Need to create the admin user
From the menus at the top, try Edit...Find/Replace
Not quite the same but it should help.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Donald Morton
Sent: 28 May 2010 15:07
To: arslist@ARSLIST.ORG
Subject: Finding Fields in Developer Studio
Open the Outline window, it lists all of the fields in the view.
-Original Message-
From: Donald Morton donald.mor...@wal-mart.com
To: arslist@ARSLIST.ORG
Sent: Fri, May 28, 2010 9:06 am
Subject: Finding Fields in Developer Studio
**
In Remedy Administrator, when you have a form
I see it now. Thanks!
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Roger Justice
Sent: Friday, May 28, 2010 9:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Finding Fields in Developer Studio
** Open the Outline window, it lists all of the
I'm upgrading CMDB 2.1p4 to 7.6 on linux OS. It's failing with: Cannot open
catalog; Message number = 93 from this part of the install:
impact-data-upgr-import-OSD.txt
I don't really have any idea where to go from here because I don't understand
what is wrong. This is part of the
Yup and once you get used to it its a lot more easier and convenient than the
Admin tool as you can switch between the Outline pane and the Properties pane
and see all the properties of that field in just a single pane
You can organize your panes in the developer studio to the way you best
I am available for a short term project. The project I am currently working
on has paused a bit and I may have a lay over of upto a month until new
SOW's are written for my current engagement. I'd like to fill up this time
with any short term work anyone might need me for. The most ideal would be
Ok, then I have a question, when I am in the Explorer or Developer view and I
minimize a view how do I get it back again. I can’t never seem to find it via
menus, etc. I was working on a Form and I minimized that view and now I can’t
find it. It does not appear anywhere.
Christopher Pruitt
HP
Is it recommended/unsupported/frowned upon/possible to use Developer Studio
against an ARS7.1 installation? We haven't made the move to 7.5 yet, but I
want to familiarize myself with Dev Studio.
Thanks - Happy Friday
Marcelo
Since the client I am working with gave me a laptop with a 14 monitor with a
maximum resolution of 1024x768 it is very difficult to work with. Luckily when
I work at home I have a 19 monitor and higer resolution.
-Original Message-
From: Joe D'Souza jdso...@shyle.net
To:
The client I am at has ARS 7 and I have not encountered any issues. I have
opened a 7.6 HPD:Helpdesk form in 7 admin tool and it can cause a lot of issues
since all of the new object types will be deleted if you try to save the form.
-Original Message-
From: Martinez, Marcelo A
Review the graphical images on the right/below and left it is still there.
-Original Message-
From: Pruitt, Christopher (Bank of America Account) christopher.pru...@hp.com
To: arslist@ARSLIST.ORG
Sent: Fri, May 28, 2010 3:28 pm
Subject: Re: Finding Fields in Developer Studio
Ok,
Marcelo,
I would stick with the age old wisdom, use the admin version for the server
versionI personally wouldn't use the 7.5 tool on a 7.1 serverI would
suggest standing up a sandbox env, even on your own box that is running 7.5
to play with it.
-Original Message-
From: Action
This is probably a good time to repost the links to the videos available for
folks moving from Admin Tool to Dev Studio:
There is now a series of four short videos (Windows Media) available on the
BMC Developer Network about how to quickly come up to speed using BMC Remedy
Developer Studio.
The tray on the bottom has all the icons of minimized and closed panes.. You
can use that to restore and once you restore you use the docking option to
position to left right top or bottom. There is also a docking option for fast
view which I normally do not use.. A few navigation difficulties
I would second Longwing..
I did however use it against the older versions of ARS, in an effort to get
to learn the new interface on the Development Studio.. I did however stick
to the age old wisdom and made no workflow changes or modifications using
the new client.. It is safe to use it for view
Thanks to all
I will take a look at the videos. I'm trying to get the 'OK' to stand up a VM
to play with 7.5.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: Friday, May 28, 2010 3:34 PM
To:
I currently use Developer Studio for development/administration against a 7.1
AR server. I have not encountered any issues that I can definitively tie back
to the fact that I used DS. I have encountered one or two issues that I
suspect _may_ have been due to that, but I was able to fix or
Mike,
I have seen two techniques used for this:
1) If your server system has virus scanning software that runs when a file is
saved to the disk (and generally it will save a cleaned file or empty stub
if there is a problem)
You can just have workflow that runs when TR.attachment !=
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