Re: CMDB2.1 patch 3 Reconciliation.

2010-09-02 Thread Frex Popo
Unflippingbelievable, I thought I had it set to No!   Thanks Peter --- En date de : Mer 1.9.10, Peter Romain p.romain.arsl...@parsolutions.co.uk a écrit : De: Peter Romain p.romain.arsl...@parsolutions.co.uk Objet: Re: CMDB2.1 patch 3 Reconciliation. À: arslist@ARSLIST.ORG Date: Mercredi 1

Re: CMDB2.1 patch 3 Reconciliation.

2010-09-02 Thread Frex Popo
Did set this to 'No' but unfortunatly it still giving the same error. --- En date de : Mer 1.9.10, Peter Romain p.romain.arsl...@parsolutions.co.uk a écrit : De: Peter Romain p.romain.arsl...@parsolutions.co.uk Objet: Re: CMDB2.1 patch 3 Reconciliation. À: arslist@ARSLIST.ORG Date: Mercredi 1

migrator question

2010-09-02 Thread patrick zandi
Hey all, In migrator, any version: if you select lets say 30 forms that you want data migrated, is their an easier way than manually selecting every little tab and then saying what you want to do with it. I do not see any templates you can apply to it to autofill in the standard value, and then

Re: CMDB2.1 patch 3 Reconciliation.

2010-09-02 Thread Peter Romain
Did you bounce the recon process? I always do this after changing a recon setting as I don’t trust the automatic checking for changes! From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Frex Popo Sent: 02 September 2010 09:27 To:

SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

2010-09-02 Thread Daniel Condrea
Hello all, Does a way to avoid this kind of errors? Mid-tier 7.1 - Linux ARS 7.1 on Win 2003 with ORCL 10g Thank you very much, Daniel * This message and any attachments (the message) are confidential and intended solely for the addressees. Any unauthorised

Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

2010-09-02 Thread patrick zandi
Sir, You are more than likely already logged in with a usertool on another IP address. This is standard. On Thu, Sep 2, 2010 at 8:03 AM, Daniel Condrea daniel.cond...@orange-ftgroup.com wrote: Hello all, Does a way to avoid this kind of errors? Mid-tier 7.1 - Linux ARS 7.1 on Win 2003

Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

2010-09-02 Thread patrick zandi
You Can read up on a using a Restricted Read license also. On Thu, Sep 2, 2010 at 8:12 AM, patrick zandi remedy...@gmail.com wrote: Sir, You are more than likely already logged in with a usertool on another IP address. This is standard. On Thu, Sep 2, 2010 at 8:03 AM, Daniel Condrea

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Jim Coryat (jcoryat)
I've taken both, what I have found is that it really depends on the instructor. There are perks for being in the classroom, but I have had just as good of experiences using the virtual classroom as well as being in a physical classroom. Regarding distractions, that depends on the student. I've

Re: migrator question

2010-09-02 Thread patrick zandi
I am looking for some folks out there, to tell me this is not possible. I do not see it, yet I put in an RFE and was sharply shutdown by BMC that this was a customer support problem, and it was not an actual RFE. With that said, my assumption is there is some way to make this happen, but I must be

Re: migrator question

2010-09-02 Thread Rick Cook
Pat, can't you do Shift-click/CTRL-click on those forms, or is your complaint that you have to choose the data settings in each individual form? The settings for data migration are form-specific, so BMC's response is probably functioning as designed. Perhaps your RFE might be better received if

Re: View Forms

2010-09-02 Thread Kemes, Lisa
Thanks everyone. I'll test this out now. Didn't want to put forth the effort in creating this if I might not be able to make updates. (I have to get our DB guy involved to create the view for me). I really appreciate the feedback! Going to my very FIRST WWRUG this year and I cannot wait to

Re: migrator question

2010-09-02 Thread patrick zandi
That is what I thought, Thanks Rick... What I was looking for was exactly that.. a little help from a quick formatted template.. to fill it in.. So I put in an RFE, but the RFE was torched and they danced around it in laughter, shouting it's Gone !, it's Gone! (ok, I am exaggerating a little )

Re: migrator question

2010-09-02 Thread Jarl Grøneng
Add the forms to a packing list, and then migrate the packinglist included the relation in it. -- J 2010/9/2 patrick zandi remedy...@gmail.com: ** Hey all, In migrator, any version: if you select lets say 30 forms that you want data migrated, is their an easier way than manually selecting

Re: migrator question

2010-09-02 Thread patrick zandi
Oh, for reference: Quality Management ID # SW00376055 ---* Oh the Irony ! Maybe there was a small fire.. lol * Product* : Migrator Status Mode : Resolved Status : Retired Resolution : Not A RFE Hi Patrick, Our RFE Review Committee has reviewed this RFE and, unfortunately, decided to

Re: migrator question

2010-09-02 Thread patrick zandi
Jarl, you have definitely a lot of tricks up your sleeve... I would have to say.. They have incorporated at least 15 or so of my suggestions in the past.. So I am happy..for the past.. just not for the future. On Thu, Sep 2, 2010 at 10:06 AM, Jarl Grøneng jarl.gron...@gmail.comwrote: Add the

Re: SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: ARERR [9093] User is currently connected from another machine

2010-09-02 Thread LJ LongWing
I know this isn't 'easy'...but ensure the user logs off instead of just closing their browser -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Daniel Condrea Sent: Thursday, September 02, 2010 6:03 AM To:

Re: migrator question

2010-09-02 Thread Grooms, Frederick W
Rick, I just did a Differences (then selected the form to get the details) and output it to an HTML using File - Export to HTML You can also export the Migration Result report to HTML the same way. I am on Migrator 7.1.0 Patch 007 Fred -Original Message- From: Action Request System

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Pierson, Shawn
I'm planning on attending the November 1st - 5th SRM class in San Jose. I've been working with it over a year now as well, so I'm mostly just taking it to fill in gaps and see some of the changes in functionality. Although, as previous posts on the ARSList indicate, upgrading from 2.2 to 7.6

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Chowdhury, Tauf
Shawn, I'm surprised there are now more classroom classes for SRM. The last 2 I signed up for got cancelled 2 weeks before the start of class. Maybe with the release of 7.6, demand has gone up for SRM in a classroom setting. Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service

Re: migrator question

2010-09-02 Thread Rick Cook
And that is translatable into a text format...how easily? Yeah. I asked BMC to fix it years ago, and if they cared about investing in the product further, they would, but there's always some new toolset right around the corner...that never actually makes it around the corner...some

Re: migrator question

2010-09-02 Thread Timothy Powell
Patrick, This isn't exactly what you're looking for, but you can back into it: you have a set of forms (in your example, 30) that you want to migrate data from and the data export settings for all 30 forms will be the same. Go to Tools/Options and open the Migrator Options area. Go to

intermittent dropping of DB connections

2010-09-02 Thread Jonas Stumph Stevnsvig
HI listers I was wondering if any of you had experienced the following: Every so often one or two of our Remedy servers loses some of it's Database connections. Never all of them. The symptom is that the users experience sporadic no entries in menu or no results when clicking menus or

Re: migrator question

2010-09-02 Thread Easter, David
Just to be fair to the RFE process, the reason the RFE was declined was that it was not a Request for an enhancement - it was a request for information (i.e. a question). The exact request was: Would like to know which forms and data to migrate to get all the foundation data mirgrated from

Re: migrator question

2010-09-02 Thread patrick zandi
Correct ! I just thought that was because of the original call.. I thought it had to be there for tracking purposes.. So you can definately blame that on me.. The rest of the RFE I thought made sense thou... I just know it is not WEB based anymore, and you have to do this via some other email

Re: migrator question

2010-09-02 Thread patrick zandi
This might work.. will check My issue is I am working in a server room, where there is no mouse but a little pad from a console, to move stuff around in a standing position. no RDP. After about the 5th one.. my hands do not like it much... and well a little frustrated, I starting thinking it sure

RFE process (was: RE: migrator question)

2010-09-02 Thread Easter, David
Ø I just know it is not WEB based anymore, and you have to do this via some other email mechanism, which I am not sure why? Dave ? The consolidated BMC process calls for Support to review RFE requests to ensure that they are, in fact, RFE requests and not support requests. I realize that

intermittent ERROR (91): RPC call failed; ONC/RPC call timed out

2010-09-02 Thread Ramey, Anne
I am at a loss about a problem we are seeing. We've been seeing intermittent issues with our mid tier servers. We have two mid tier servers and two server grouped ARS servers. Every so often we get errors: ERROR (91): RPC call failed; ONC/RPC call timed out for some users on one of the

7.5 Midtier Tomcat Preference

2010-09-02 Thread Robert Halstead
Hello all, We seem to be having some NullPointerExceptions with our 5.5.28 tomcat installation that was installed with the AR System 7.5 Patch 004 Installer. We are currently working with BMC to get the problem resolved, however I wanted to get a consensus on what version of tomcat people are

Re: Online vs. Instructor Led On Site Training

2010-09-02 Thread Pierson, Shawn
One of the reasons I mentioned the specific class I am planning to attend is because of that. I want to make sure people know so if they are interested they will sign up, and lower the chances of it being canceled. :) Thanks, Shawn Pierson Remedy Developer | Southern Union 5444 Westheimer

St-Pierre Patrick I625ST/Levis/GVDL est absent(e).

2010-09-02 Thread Patrick St-Pierre
Je serai absent(e) à partir du 2010-09-02 de retour le 2010-09-08. Le présent message est destiné uniquement aux personnes indiquées dans l'en-tête. Il contient des informations confidentielles qui peuvent être divulguées à des tiers sans que l'expéditeur ait préalablement accordé son

Service Request is stuck

2010-09-02 Thread Larry Barnes
I'm running Service Request 2.2.00 patch 003 and ARS 7.5.00 patch 006 in a development environment. I can create REQ tickets but they are not creating the INC ticket. This particular template I'm using does not require an approval. When I look at the REQ ticket in the Service Requests form I do

Re: 7.5 Midtier Tomcat Preference

2010-09-02 Thread Axton
We are using Tomcat 6. On Thu, Sep 2, 2010 at 12:06 PM, Robert Halstead badbee...@gmail.comwrote: ** Hello all, We seem to be having some NullPointerExceptions with our 5.5.28 tomcat installation that was installed with the AR System 7.5 Patch 004 Installer. We are currently working with

Editable table field

2010-09-02 Thread Joe Remedy
Hi How do we make table field editbale? - Joe ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are