Hi Remedy!
Try the following SQL statement on your Remedy server database:
select name from arschema
Best Regards,
Theo
Sent from my Black/Silver Personal Computer
"Try not to become a person of success, but a person of value." - Albert
Einstein
From: Action Request System discussion lis
Have you looked into Transactional Replication at the database level? This
could be configured to give you near real-time reports. If you don't need
near real-time reports replication could be scheduled off hours. This will
pull all reporting off the production server, which will improve
perform
Hi RemedyAdmin,
If you put the ALIAS as an alternate server name in the /etc/hosts file for the
localhost BEFORE starting the install, it should work with Server-Name = ALIAS.
e.g.:
127.0.0.1 localhost ALIAS
Best Regards,
Theo
Sent from my Black/Silver Personal Computer
"Tr
Hi,
Can you enable approval debug logs and check if you are getting any error in
the logs ?
You can enable the logs by performing following steps:
1. Go to AP:Administration
2. Click on Server Settting
3. Click the checkbox for "Approval Debug Mode"
4. Click Save
Once done, execute the use case
All,
I have setup a new search and reporting server on Remedy 7.6.04 SP2. The server
is pointed to an Oracle 11G database that replicates with our production
database using dataguard. When I start the reporting ARServer, I get a few
errors in the arerror.log file pertaining to dataguard being e
Can anyone point me in the right direction on how to fix a problem that
recently showed up?
We use Service Request and certain tickets that require an approval get
hung up in the Service Requests form with a status of "Waiting for
Approval". There is no names being displayed in the Approvers t
Resolved...
Assignment Engine and Approval Server failed to install below because the
installer cannot resolve the aliases. It is recommended to install with
hostname, then change the Server-Name to alias in ar.conf and armonitor.
Note: All other components installed with Alias successfully.
So d
I assume that you'll access your archived data at two cases:
- To check a particular past value from mid-tier (not common)
- For reporting (common)
What tool do you plan for reporting?
I assume that it will be external to ARS, (like BOXI, pentahoo, or other),
that will access the db, so no use
Hi Joe,
My intention is to reduce the load on the production and to use that
archived data for reporting and audit purpose.
If this archiving can be achieved on an database level with much ease and
without any complexity,then, can you please suggest me the plan of approach
so that i can opt for th
You mentioned Meta-Update previously. I am thinking more and more this is
one of the better routes for Hari to take. It would take a little bit of
effort to identify all of the forms/relationships and plan out what you
want to archive. Once all of relationships/dependencies are mapped and
accoun
One question. Why do you want archiving to take place on a different server?
I mean, the archived tables can reside on the same database engine. It's up
to the dba to tune the database and place those table on a different volume.
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Feb 16,
Hi Jesse,
In ITSM V7.1, for importing products, you can use Data Management Tool,
which will help you to import the data with proper validation. DSL and DHL
kind of stuffs can be easily imported into the Remedy system using this
tool.
Also u can found the respective document for importing the pro
Hi All,
@Allen,
Thanks Allen for your well guided and motivated approach.I will keep all
suggestions in mind and accordingly implement the same.
Thanks & Regards
Hari
hsvishwaka...@gmail.com
+91-9923490040
On Thu, Feb 16, 2012 at 10:58 PM, Elry wrote:
> Now I have a clearer picture of what
On Wednesday 15 Feb 2012 07:48:23 you wrote:
> Hi All,
>
>
> Can anyone please tell me which form is used to to generate SLA compliance
> report and how is it calculated like the basic parameters used .
SLA measurement information is recorded in SLM:Measurement form. You can
access such informa
Would any of you have documentation or point me to the documentation for
importing products in ITSM V7.1?
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Hi Everyone,
Remedy 7.0
I am in the process of implementing an escalation to cleanup/delete old records
from AR System Email Messages form (T59).
I have already discovered that the related records informs for
Attachments/Associations (T53, T54) are deleted per out of the box filters.
However I
Now I have a clearer picture of what you are trying to do...
The key to your success will be in understanding the underlying data
dictionary (not in the traditional sense either). You will need some
help in this area. You may want to ask Joe D. for help.
1. ITSM is very complex system and diffi
There are a few things you can do. If you are using 7.6.04, Crystal Reports
will not be viewed unless you are using Crystal Enterprise or BO. In 7.6.04
you can create canned reports using either ARSystem or Web reports and make
them available to your users. The Web reports will give you basic ch
Hello all, Dev Technology is in need of a Mid to Sr level Remedy Developer in
the Mechanicsburg PA area. Need to be able to get a gov't security clearance
(secret-like). Need to be a US citizen. ITSM 7.1 or higer experience. Crystal
reports a plus, but we will train as necessary for the righ
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