Dears,
Can I import the CIs data with the BMC Remedy data import tool in to the
Configuration Item form directly and if it will work correctly?
Heba Hashem
SYSTEM ANALYST
Customer Management
Vodafone Egypt Telec. SA
Mobile: +20 (10) 07033053
Email: heba.has...@vodafone.com
**
You have to import using either the AST or the CMDB Join forms.
-Original Message-
From: Heba Hashem, Vodafone Egypt heba.has...@vodafone.com
To: arslist arslist@ARSLIST.ORG
Sent: Mon, Mar 4, 2013 7:36 am
Subject: Import CIs with Import tool
**
Dears,
Can I import the
This may help:
https://communities.bmc.com/communities/message/182969https://communities.bmc.com/communities/message/182969#182969
On Mon, Mar 4, 2013 at 1:45 AM, syed Ziyan syedziya...@gmail.com wrote:
** Hi All,
We have a requirement to create a web report with parameters prompt. While
When a typical user creates a Web Report, this field is default to NO, but
if it's an AR Report, this field is default to Yes. Is there a way to
always make this default to NO without customization. Just making sure
before I write a filter that sets this field to No. This is a customer
request.
Ali,
Was away for a week and couldn't try out your suggestion.
But it turns out, moment I replaced , by ; it started working fine.
It is a bug in the code which lets u read pluginsvr_config.xml file.
I changed the section
FROM
userDefined
var1xyz,abc/var1
/userDefined
TO
userDefined
dear list,
we are trying to install a simple banana ARSystem 8 againt a sybase15
database.
We keep getting '64 bit client not found'
We are having ars 7.5 running fine on the same machine
And our sybase dba who are well experienced looked at the OCS and they say
there is no prob on that
Thanks Jason,
I have another file that contains more detailed information for
installation/configuration as well as the create_incident script and sample
rule/config files and the directory structure for implementation. It's pretty
close to a drop in install. You would just need the box to put
When installing ARS 7.5.x, we had to hardcode a 32 bit client (Sybase
12.5.4 SDK was the last available for Sybase if memory serves) to get the
install to work against Sybase although we were using a 64 bit database
(Sybase 15.0) .
I'm not sure if this needs to be undone if you are installing
Susan,
we are relying on the Matrix ... we don't take any red pil ;-)
The doc says 64 bits sybase client so we installed a 64bits library client
we source the sybase.sh and our OCS 15 is able to talk to the sybase server
but when we run the ARS installer here is what we can read for instance:
**
Hi :)I guess JAVA_HOME points the the 1.6x jdk?Do you have this message at installer startup or during one of the installer screens?On 04 Mar, 2013,at 05:01 PM, Remedy Man remedy.man...@googlemail.com wrote:Susan, we are relying on the Matrix ... we don't take any red pil ;-) The doc says 64
You don't mention which version - but I'm assuming 7.6.04 SP4?
In any case, the compatibility matrices can be found here:
http://www.bmc.com/support/reg/remedy-compatibility-tables.html
7.6.04 supports version 1.5.0_12 and higher.
-David J. Easter
Manager of Product Management, AR System
BSM
There's also this one:
https://communities.bmc.com/communities/thread/51218
It contains info both about the enhancement in 7.6.04 SP2 that enables
generating reports for an entered range of dates as well as reference to the
white paper than enables you to modify ITSM reports using an external
Hi Folks,
Recently, my DBAs migrated my Remedy Oracle DB to new hardware. This
activity necessitated an extended outage for my users. Typically, when my
system will be unavailable for an extended period, I install temporary
replacements for some HTML and JSP pages so that I can display
If the ARS Application is down doesn't the Web Service call result in a SOAP
Fault with an Unable to connect to server error?
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of L G Robinson
Sent: Monday, March 04, 2013 1:28 PM
To:
Rick, Larent, All,
In order to get Object List in Mid - Tier you do not need to build anything.
David Easter has posted below attached excerpts on Tue, 14 Jun 2011 16:11:28
-0500
Mid-Tier Guide, Chapter 3.
*Using the Object List*
Users can access forms and applications on the web through
Anybody run into the AI upgrade complaining something else is using the
directory, and if so what processes and how did you stop them?
(handle says nothing).
Thanks Daniel
___
UNSUBSCRIBE or access ARSlist Archives
Might also check out IT Prophets RemTools - nice utility to have in the client,
whichever client you are using
http://www.itprophets.com/index-5.html
(note: this is not an official BMC endorsement or anything, I just think it's a
cool utility)
From: Action Request System discussion
We had the problem before and one workaround for this is that you have to
enable Development Cache Mode and Disabled Escalations, and select
Cache only Display Server Properties on your admin server through the AR
Admin Console. Then restart the AR System before adding the new attribute to
your
The compatibility should be available in the compatibility table/matrix.
What is the type of problem you are having that makes you believe that it is
related to Java?
Cheers
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ramy S.
**
I just tried to upgrade from 8.0 patch 002 to 8.1 GA on a Windows Server 2012 VM, I had no problem.I upgraded AI just after CMDB (no reboot).Though perhaps you should contact Rab (https://communities.bmc.com/communities/people/rab.boyce%40alderstone.com) it seems he had those kind of problems
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