This nagging limitation led me to check all other different keywords that
may not be completely compatible or do not work correctly on the Mid-Tier
and I found 2 others that might need some more work on them to be more
useful..
$APPLICATION$ is set to NULL when the URL does not have the applica
Sent from my HTC One™ X, an AT&T 4G LTE smartphone
- Reply message -
From: "Mueller, Doug"
To:
Subject: Remedy and Flash
Date: Mon, Aug 26, 2013 2:35 PM
Claire,
Just to be clear what the setting does
If you disable Flash using the mid-tier setting:
If using Firefox or Safari
Sent from my HTC One™ X, an AT&T 4G LTE smartphone
- Reply message -
From: "Mueller, Doug"
To:
Subject: Remedy and Flash
Date: Mon, Aug 26, 2013 2:35 PM
Claire,
Just to be clear what the setting does
If you disable Flash using the mid-tier setting:
If using Firefox or Safari
Does anyone know the best way to approve or reject change requests via web
services? On 7.6.04 Itsm.
Sent from my iPhone
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"Where the Answers Are, and have been
There's not any value that would correlate to "display directly" in that list.
Which … who knows … maybe the fact that it's missing from that DLL is the
reason that dev-studio exports a null value for ?.
NOTE: I did just try guessing "displayDirect" … that didn't work :-/
The definitive answer
Andrew,
To answer the question of 'where', I did a string search in arxmlutil dll
file I have laying around...I found the following string values that seem
to be related to what you are looking for
modifyDirectSplitWindow
modifyDirectDetailOnly
modifyDirectListOnly
modifyDirect
display
modify
repo
Indeed!
That does appear to be the list. However, to manually correct the xml def
exports (so that they can be imported), I need to see the ars.xsd, so I can
correlate value #18 to whatever enumerated string value is expected in on the
node.
(it's a long story … I have to use xml definition
Based on the further analysis by Fred...I withdraw my hypothesis...I was
shooting from the hipyou can miss quite often like that :D LOL
On Mon, Aug 26, 2013 at 3:29 PM, Joe D'Souza wrote:
> **
>
> @@: LJ Longwing,
>
> ** **
>
> That sounds like it may probably be the reason why they
@@: LJ Longwing,
That sounds like it may probably be the reason why they may have not
included $FIELDHELP$ (good reverse analysis..) - except that the help
cumulatively does get loaded and can be seen if you press the Help toolbar
if made available on the Mid-Tier on the form (see Fredrick's re
Andy,
I believe the list you are looking for is
0 - AR_ACTIVE_LINK_ACTION_OPEN_DLG
1 - AR_ACTIVE_LINK_ACTION_OPEN_SEARCH
2 - AR_ACTIVE_LINK_ACTION_OPEN_SUBMIT
3 - AR_ACTIVE_LINK_ACTION_OPEN_MODIFY_LST
4 - AR_ACTIVE_LINK_ACTION_OPEN_MODIFY_DETAIL
5 - AR_ACTIVE_LINK_ACTION_OPEN_MODIFY_SPLIT
6 - AR_A
Hi everyone,
I know this is an ancient thread, but did anyone ever actually find ars.xsd?
The reason I ask is that I seem to have (I think) found a bug in the xml-mode
import/export API function on 7.6.04.
It appears any active link with an open window action that specifies "Display
Directly"
Certainly the idea of optimizing the connection between client/mt/server seems
reasonable. But if that's true (and I hear that you're only guessing, LJ),
then it seems like it should be an option that can be turned on for individual
fields, so that developers can turn it on and add that little
Possibly of course if you hit Help in the toolbar on a form in Mid-Tier you get
the help for ALL fields on the form.
And $FIELDID$ states "Returns NULL if the FIELDHELP keyword is not
implemented." so I wonder if it is somehow related to not maintaining a list of
what object has the focus
Fred
No, I don't know the answer to which you seek...but I can hypothesize?:)
Ok...so field help can be 'bulky' at timesand the client (web browser)
doesn't keep a copy of the form in question in the same way that the user
tool did...so to try to keep the communication size between
client/mid-t
Does anyone know the reason why the Mid-Tier is unable to support the
$FIELDHELP$ keyword? The help on this keyword states that "Web applications
do not support the $FIELDHELP$ keyword; it returns NULL."
Any reason why this would have been hard to implement on the Mid-Tier?
I was hoping to
Claire,
Just to be clear what the setting does
If you disable Flash using the mid-tier setting:
If using Firefox or Safari or any browser other than IE - no affect as Flash is
not used for the generic rendering
of forms for any of these browsers
If using AR System mid-tier 8.0 or later
agreed :)
On Mon, Aug 26, 2013 at 11:47 AM, Brittain, Mark wrote:
> **
>
> Hi LJ,
>
> ** **
>
> I can modify the NTE:NTS:Email_200_anual_NT filter to have a custom from
> address which is painless. That will get me past this requirement. If I
> need to have multiple custom from addresses lik
Hey Jamie,
We have a couple Community articles that might help.
The following Kinetic Community article describes using the Kinetic Request
Attachment Download Module in order to download and display files stored in
any BMC Remedy attachment field:
http://community.kineticdata.com/10_Kinetic_Req
Hi LJ,
I can modify the NTE:NTS:Email_200_anual_NT filter to have a custom from
address which is painless. That will get me past this requirement. If I need to
have multiple custom from addresses like I had is ARS 6.3, that will be a bit
of work.
Thanks
Mark
From: Action Request System discus
Good to know.
Thanks!
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Monday, August 26, 2013 11:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: Overlays
**
Sandra,
You don't need a BMC Support ID to
Thanks everyone for the information. The form in the example was a Kinetic
Data form, but I'm taking the suggestions and looking into using workflow to
complete the functionality since it doesn't look like there is the ability to
do it just from the URL.
___
Management and Engineering Technologies International, Inc. (METI) has several
immediate openings for Remedy Developers in Fort Huachuca, Arizona. See
attached job description. Learn more about METI at www.meticorp.com.
___
Thanks I will pass it on.
Sent from one of Howard's iPads
On Aug 26, 2013, at 11:46 AM, "Shellman, David" wrote:
> Through www.arslist.org
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
> Sent: M
Sandra,
You don't need a BMC Support ID to create an account that can access
docs.bmc.com anymore.
On Mon, Aug 26, 2013 at 8:45 AM, Hennigan, Sandra wrote:
> Neha,
>
> Simplistically, think of overlays as using parchment paper on the sheet
> pan when you bake cookies. The parchment paper keeps
Through www.arslist.org
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Monday, August 26, 2013 11:42 AM
To: arslist@ARSLIST.ORG
Subject: How to join??
All,
I was just asked how someone can join our l
All,
I was just asked how someone can join our list, but could not give them the
info.
Can someone send me that?
Take care,
Howard
Sent from one of Howard's iPads
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Hi All,
Is there an easy way to configure different from addresses when sending a
manual email from an Incident or Change? Of course there is a default from
address in the mailbox configuration and for automated emails
(Create/Closed/Assigned, etc). However in situations where a manual email i
Mark,
I know that you can define which outgoing email box you want to use when
sending, either through push to the email form, or via notify action...but
I don't know if there is a provision for it OOTB.
On Mon, Aug 26, 2013 at 9:18 AM, Brittain, Mark wrote:
> **
>
> Hi All,
>
> ** **
>
> Is
Is Flash still being used for rounded corners in the latest Mid Tier
builds? That is a little disappointing given CSS is perfectly able to
achieve this, and has been able to for many years... almost a decade,
maybe :) Flash is almost dead, too. I can rarely make it work reliably
on Linux. I ten
Neha,
Simplistically, think of overlays as using parchment paper on the sheet pan
when you bake cookies. The parchment paper keeps the baking cookies from making
contact with the sheet pan.
BMC has lots of online material but you will need a BMC support ID.
There are several videos on youtube
Claire:
I know that disabling Flash UI rendering *does* give a noticeable performance
improvement, at least as far as the Applications menu goes. That being said, I
also know that we did NOT make that change in our Production environment. I
don't remember why not off the top of my head - sorr
Hi,
The version for download uses the 7.1 API. I have a more recent version that I
did not get around to publish.
I can give you the newer version compiled with the 7.6.04 SP2 API, and we can
see if that works better. If it does, I will publish it for everyone else to
download.
Please contact me
In addition to this.. in 8.1 version BMC has introduced 'Granular Overlays'
feature, that gives benefit of updating existing overlays with newly updated
properties on Base objects as a part of an upgrade.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:a
Hi Neha,
BMC has created Overlay concept to preserve customizations during version
upgrade. So now if you want to modify any OOTB functionality, just create the
overlay of existing object (right click object and choose create overlay).
Since during upgrade, installer will modify only base objec
Hi Neha,
Just go through the BMC documentations, you will get the concepts.
regards
sahil
On Mon, Aug 26, 2013 at 9:04 AM, Neha Khandelwal wrote:
> Hi List,
>
> I need your assistance to understand concepts of Best Practice
> Customization mode and Overlays.
>
> I have just now moved to BM
Hi List,
I need your assistance to understand concepts of Best Practice Customization
mode and Overlays.
I have just now moved to BMC Remedy 7.6.04.
I have to update some existing filters and existing form, for ex- HPD:Help Desk.
While modifying any existing filter, I get error message that, O
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