The last error reported after about 20 minutes after the last successful
operation is:
Tue Mar 04 23:59:29 2014 Distrib : AR System Server is not currently
available -- will retry connection (ARDSWARN 3004)
Looks like your AR System Server has terminated.
This could be because of many reasons.
The link (MS 2909921) is another set of IE security holes that have been
patched. That's security, not functionality. The following seems to be
the problem with browser compatibility, ie lots of different JS files
and not a single cross browser implementation:
find . -name ClientCore.js
./moz_noo
LongWing,
Appreciate it. it worked. Thanks for your timely help.
Regards,
Suresh L
On Mar 4, 2014 7:46 PM, "LJ LongWing" wrote:
> **
> Suresh,
> Within Remedy servers, each server should have its own
> 'Server-Connect-Name'. You can query the form 'Configuration ARDBC' for
> the Server-Conne
Hi Everyone,
We have performed Development Environment Refresh and from that moment we are
unable to log into User Tool, Developer Studio or Midtier.
ARS version is 7.5.007
ITSM: 7.6.03
Please find the attached ar.cfg and arerror log.
Please let me know how to Proceed further, as we are going
Hi All
We are looking for a junior remedy developer to compliment our current
development team. The position is based in Durban, South Africa.
if you are interested please can you send a CV to bradley.mur...@derivco.com
It would also be appreciated if you could pass this on to any other
develo
Escalations don't need phasing.
Phasing is used so data is processed in the correct way. First you do your set
fields lookups and calculations. Second you process other actions - and then
you finally save the data, more or less.
Probably 95% of the escalations that are OOB run against a certa
Yeah I know the JVM is not involved with the administration plugin.
The plugin does use JRE to display the data and work with the plugin. What I
meant was that the JRE might not be able to recognize long file or directory
names.
Cheers
Joe
-Original Message-
From: Action Request System
It has been a while but if I remember correctly with a run macro the macro
definition was embedded in the AL definition. In the Admin Tool you would
save the macro to disk from the AL itself (similar to an embedded .arr
report definition). I don't remember if macros were supported after 7.5 so
I a
I finally fixed this.
The fix was to restart the server at the OS level. Something was "stuck" in
memory, for lack of a better explanation. I've asked BMC if there are any
known memory leaks related to the plugin server.
From: William Rentfrow
Sent: Friday, February 28, 2014 10:31 AM
To: 'a
Hello Experts,
Why don't we have any phasing in Active Linsk and Escalations ? Initially I
though we don't have phasing in active link because its client based but later
stuck with escaltion. Escalations are server based then why they don't have
phases in them?
Does anybody has an answer for t
Dears,
I received a valuable info about increasing max connections per server, I
already duplicated my server RAM, but how can I increase the server heap?
Thanks
Date: Thu, 27 Feb 2014 17:02:11 -0500
From: jdso...@shyle.net
Subject: Re: 7.6.04 midtier Connect settings
To: arslist@ARSLIST.ORG
**
Joe,
What you've described in my high point of frustration with Remedy 4, 5, 6.
Notify limited to 255 characters, and truncates if that number is exceeded. Had
heard a rumor this would be expanded under 7.something but when we moved to
7.6.04, it's still there. Sigh
Like Fred says, need to do
Thank you, Doug and Jason.
This should work.
Mike
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Tuesday, March 04, 2014 12:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Database replication to reporting
We use the Push to the AR System Email Messages form with no problems
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Castleman
Sent: Tuesday, March 04, 2014 1:40 PM
To: arslist@ARSLIST.ORG
Subject: ARERR 8976
**
Greetings,
We're occasion
Such a seemingly simple question -- with a somewhat complex answer
There have been some challenges found with IE 11 -- which is why it is listed as
being currently not supported.
However, there are several options:
1) As has been noted by others, one option is to use a different browser and
Greetings,
We're occasionally seeing ARERR 8976, "The CC list of the email
notification message cannot exceed 255 bytes." Indeed sometimes (not
always) the data we're trying to put in 'CC' exceeds 255 bytes; I'm trying
to decide what to do about it.
This system runs ARS 8.0, Build 001 20121103084
Use Firefox
On Tue, Mar 4, 2014 at 12:56 PM, Greg Butzke wrote:
> Are there any workarounds for compatibility with these 2? Thanks.
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answ
Are there any workarounds for compatibility with these 2? Thanks.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
Here is a link to an idea in the communities to enhance Migrator for just this
type of reason.
https://communities.bmc.com/ideas/3626
Go Vote for it.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Tue
Hi,
If it is a macro within an Active-Link, you can save it to your local hard
drive via ARAdmin.exe. At least the older versions...
If it is something run on the server via runmacro.exe, you should be able to
find the path from where runmacro.exe it is called. Either through a Filter,
Escalation
I have been away from Remedy for quite a while, so forgive me if this is a
stupid question.
I have an old MACRO that is called by an Active Link on a form.
I am trying to get the server admin to get this file for me, but I do not
recall where it's located on the server.
Is there a specific
Mike,
Two possible strategies:
1) Do as you are doing now and as others have indicated, use archgid to change
the
schema ID after create to match the ID on the production system and then turn
on replication for that table.
2) Just replicate the ENTIRE database. Don't worry about table by
Confirmed, works great. I just added that run process just before any Open
Window action and the confirmation popup has been suppressed across the board.
thanks again.
___
UNSUBSCRIBE or access ARSlist Archives at www.
Looking for a Chicagoland Remedy Admin/Developer (no remote work) for full
time position.
Our system is fully CUSTOM (no ITSM) born in 2002. We started at ARS v5
and have upgraded through various ARS versions to ARS 8.1 during our
upgrade last October. We are Linux with Oracle 11g and two Mid-ti
Suresh,
Within Remedy servers, each server should have its own
'Server-Connect-Name'. You can query the form 'Configuration ARDBC' for
the Server-Connect-Name variable, and get the 'node' name...that'll tell
you what node the LB has you balanced to 'at that moment'...but with most
app lb's configu
Folks,
I have had this fault now and then and mostly got around by clicking Apply, OK
and re-open the server setting window. At one point I tried to change the path
name to d:\temp\tm_v1.log. I normally use very short file name - over the years
that have solved a few issues.
Good to know - tha
Hi,
The JVM would not be involved at all in setting the server side log path.
The standard path for the logs in Windows is something like "C:\Program
Files\AR System\Server\Db\". It is just no way that these kind of paths would
have a problem working.
Ok instead of Apply just adds the close of t
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