Re: Menu on same field

2017-10-05 Thread Joel D Sender
After checking the way-back machine; the answer is to set the menu to search the field to which it is attached. Because menus are natively distinct, you’ll get one listing for each name, and new records are automatically added to the menu. HTH, Joel Joel Sender * jdsen...@earthlink.net

Re: CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
I'm with you there, the limited discovery we are using right now is LANDesk for Windows servers. That was for our POC. On Thu, Oct 5, 2017 at 6:22 PM Rick Cook wrote: > ** > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a

Re: CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
Jason, I agree with you. Unfortunately I'm in a position where I'm not in charge or involved in developing or providing input on the process side. I'm just on the configuration/development side and we've done a basic POC concept and they like it and want to roll out. I just fear I might be

Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
You are not the only person that is disappointed in the change of direction. BMC has reassured on the BMC Communities, even after the Innovation Suite split, that they are committed to continuing to move AR System forward as a (development) platform. Hopefully they have some big surprises for us

Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Fawver, Dustin
Ok. So no “mobile-friendly” version of ARS then? I was so looking forward to converting my forms to where they were actually usable on phones and tablets. Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
A note on version 9.5... I don't have insider info or anything but I doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going to be AR System with Innovation Suite. After the 9.5 beta a year ago it was decided that Innovation Suite would be its own product and not available to

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Rick Cook
Well, the purpose of a CMDB is to track your system hardware. Ideally, that happens through discovery. Most discovery platforms require root access to servers and such. That can be a significant hurdle for some places. Alternatively, manual entry of CI data can be done. Data consistency can

Re: [EXTERNAL] Re: CMDB/Asset Management Training

2017-10-05 Thread Fawver, Dustin
Rick, Can you elaborate a little bit on the “system data” bit regarding the CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed to come with CMDB. I’m not quite sure what I’m going to be able to do with it. Thanks! Dustin Fawver Sr. Help Desk Technician Information

Re: CMDB/Asset Management Training

2017-10-05 Thread Rick Cook
Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" wrote: > **

Re: CMDB/Asset Management Training

2017-10-05 Thread Jason Miller
I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best

Re: CMDB/Asset Management Training

2017-10-05 Thread Dave Shellman
Victoria and Lenny will be running sessions at the T3:SMAC conference I Vegas in November. I believe there are other sessions that may be of interest as well including the usual Wednesday evening with BMC folks. Conference schedule can be found at http://tooltechtrain.com/ Full disclosure, I am

Re: [Non-DoD Source] CMDB/Asset Management Training

2017-10-05 Thread Nicosia, Ryan J CTR USSOCOM SOCOM J631
Lenny Warren -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: [Non-DoD Source] CMDB/Asset Management Training ** Hello All, I'm

Re: CMDB/Asset Management Training

2017-10-05 Thread Richard Phillips
I agree, I would contact CyberTrain. rp Thanks, Richard Phillips Senior Remedy Consultant NetFIRST, LLC 619 961 9019 On Thu, Oct 5, 2017 at 7:44 AM, Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL wrote: > ** > > I absolutely recommend Victoria Schmidt and

Re: CMDB/Asset Management Training

2017-10-05 Thread Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL
I absolutely recommend Victoria Schmidt and her folks at CyberTrain including Lenny Warren at RMI. I went thru in-house training with them at a company I worked for and they did a great job! See http://cybertraininc.com. Terri Lockwood Enterprise Applications Test Coordinator Emagine IT Inc.

CMDB/Asset Management Training

2017-10-05 Thread Levi Lippincott
Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training

Re: Menu on same field

2017-10-05 Thread Misi Mladoniczky
Hi, Search menus are natively distinct, so there is no need to use Direct SQL. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) * RRR|License - Not enough Remedy licenses? Save money