Employment Availability: Sr Remedy Developer

2010-12-30 Thread Chris Woyton
! Chris Woyton ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: GUID FIELD 179

2010-12-06 Thread Chris Woyton
The GUID isn't automatically populated in earlier versions of ARS (I believe 7.5 is the first version which does). For lower versions you need to use a run process as you have been doing. Sounds like there's either a documentation bug or you're looking at a newer help file. On Mon, Dec 6, 2010 at

Re: weird filter behavior 7.6.03

2010-12-04 Thread Chris Woyton
Are both prod and dev servers pointing to the same LDAP server with the same credentials? Also, are both production and dev running the same server and patch levels? Sounds like some oddity in the LDAP/ARDBC configuration - at least that would be the first place I looked. Check the timestamp on

Re: How to get a VBScript application to open a particular view for a form in submit mode

2009-09-22 Thread Chris Woyton
I'd suggest calling the OpenGuide method and calling an Active Link guide with an Open Window action if you want that degree of control.. Ob1 Kenobi chike@americas.bnpparibas.com wrote: Hi listers, We have a form formA which has 3 views v1 , v2 and v3. View v1 is the default view

Re: $PROCESS$ Application-Confirm-Group 1 returns 0 when run as AR_ESCALATOR / CTM:People Integration

2009-03-01 Thread Chris Woyton
And looking at it from the other direction, Application-Confirm-Group (*probably*) references the User and/or Group cache to return a value. Thus, no User record, no non-zero return. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on

Re: Attachments getting out of contol

2009-02-09 Thread Chris Woyton
If you're using SQL 2008 you can enable FILESTREAM for BLOB storage to the filesystem. This is a system property so all Attachment fields, both existing and ones created in the future, will use this storage mechanism. -Original Message- From: Action Request System discussion list(ARSList)

Re: Table with editable columns in mid-tier

2008-08-31 Thread Chris Woyton
might also think of moving the table field to a dialog (if possible) so you can better control user behavior and interaction. Hope this gives you some ideas. Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Veeral

Re: Get all results from a SQL call

2008-06-17 Thread Chris Woyton
Another option would be to create a serialized query function or stored proc and then execute it from a SQL Set Fields. For example: DECLARE @eid_list varchar(255), @eid_entry varchar(20) DECLARE eid_cursor CURSOR FOR SELECT Request_ID FROM User_x OPEN eid_cursor FETCH NEXT FROM eid_cursor

Re: ITSM 7, CMDB CI and Product Definitions

2008-05-12 Thread Chris Woyton
system bugs. For example: if CoCreateAnnoyance(*m_sarcasticnewbie-emailmessage) { DeleteInstance(*m_sarcasticnewbie); } return 0; Just sayin ;) Hope this helps! Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED

Re: Web Services

2008-05-12 Thread Chris Woyton
to allow basic authentication from ARS). Chris Woyton -ps Seriously though, nice write up as usual Matt. :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Carey Matthew Black Sent: Monday, May 12, 2008 7:50 PM To: arslist

Re: ASP.Net code (Web page accessing ITSM 7 Incidents)

2008-05-09 Thread Chris Woyton
that so I don't ask this question lightly). Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Kevin Pulsen Sent: Friday, May 09, 2008 8:06 AM To: arslist@ARSLIST.ORG Subject: Re: ASP.Net code (Web page

ARERR 9907

2008-05-08 Thread Chris Woyton
and before going to BMC Support I thought perhaps the collective wisdom of the list could lend some insight. Thanks in advance! Chris Woyton ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor

Re: ARERR 9907

2008-05-08 Thread Chris Woyton
Lisa, Yeah, I'd gotten that far with it as well - but that's about where it ends. :) Appreciate the reply! Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa Sent: Thursday, May 08, 2008 10:11 AM

Re: Minor CI changes SW instances in R7

2008-05-08 Thread Chris Woyton
specific information on your integration mechanism, we can probably provide a lot more direction on how to get it done. Hope this helps! Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Alec Murchie Sent: Thursday

Re: aradmin crashes

2008-04-16 Thread Chris Woyton
This is a multi-part message in MIME format. Ok...nothing like a good rant thread to draw my attention... I re-read what RM wrote...and I don't get it. Why are y'all busting his chops? Seemed like a rather innocuous question to me. But then, what do I know? I'm 97% water. ;) Chris Woyton

SFOTINEF:RE: Linux Rules TOP 500 Supercomputers - Not a single Window$ supercomputer

2007-06-15 Thread Chris Woyton
There is but one truth in computingit all sucks in some way. -C-dub ps - before you ask: SFOTINEF = So Far Off Topic It's Not Even Funny -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Guillaume Rheault Sent: Friday,

Re: Hypothetical

2007-06-11 Thread Chris Woyton
On 6/9/07, Chris Woyton [EMAIL PROTECTED] wrote: Here's an opposing thought worth considering... Going back to the spirit of ARS being a Rapid Development Platform, why would BMC encourage development of the *same thing* that's out there already, regardless of who produced it? Many have

Re: Hoover Text

2007-06-09 Thread Chris Woyton
There's no On Hover event to trigger anything like that, I'm afraid, on the WUT. As Tim pointed out, it's available on the Mid-Tier since browsers support OnMouseOver events. It could be done On Focus, however, for the WUT so that may be an option depending on your requirement. -Chris Woyton

Re: Server Pointing to new database is giving timeout errors during startup

2007-06-09 Thread Chris Woyton
What do you mean by copied the server? Did you move the server's file system? What platform is the AR Server and DB running on? What DB are you using? Is it a remote or local DB? All those things could be factors so a little more info would help alot. :) -Chris Woyton -Original Message

Re: OT- Whatever happend to the Friday humor thread..

2007-05-15 Thread Chris Woyton
MessageOnce again an undocumented change results in catastrophic failure. When will we ever learn? Oh, the humanity... -C-dub -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Mark Blankenship Sent: Monday, May 14, 2007 8:18

Re: OT:Humor - Top 10 Things Men Know About Women

2007-05-15 Thread Chris Woyton
THE ONLY 10 Things Men (ok...I) Know About Women: 1. They don't look at the toilet seat before they sit down. 2. If it could be said in 10 words, they'll use 50. 3. They smell nicer than we do. 4. Fabric, lipstick, throw pillows, bath salts, sling-backs and decoupage (whatever the hell that is)

Re: Remedy Testing Automation

2007-05-10 Thread Chris Woyton
functions, writing to a log file, executing Macros/Active Links/Guides, etc. can be incorporated fairly easily. Refer to the API Guide documentation on Automating the User Tool for more details. Hope this helps, Chris Woyton 'Setup the initial objects Set oApp = GetObject(,Remedy.User.1) Set

Re: Running VB script from a Escalation

2007-05-02 Thread Chris Woyton
Try a Run Process action with the command line: cmd.exe /c cscript.exe path to VBS file param1 param2...paramN -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Thompson, Dale Sent: Wednesday, May 02, 2007 7:57 AM To:

Re: Running VB script from a Escalation

2007-05-02 Thread Chris Woyton
Hrmmm...interoostin' I would try it this way - incorporate your VB Script into an ASP/X page and call it as a Web Service. This would seem the easiest path to take. Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of

Re: ITSM 7 Operational Categorizations

2007-05-01 Thread Chris Woyton
Rick, Here's some documentation I wrote up for a customer workshop that might help you. Keep in mind, one size does *not* fit all. In fact, there's a suprising difference in operational tasks between support organizations even in the same industry. There will be some overlap, certainly, but

Re: Need Help Getting a WSDL Consumed with .NET C#

2007-04-29 Thread Chris Woyton
Candace, This issue is related to an object variable in your code not being initialized. You should have created the object using syntax like this: YourClass oVariable = new YourClass(Constructor Params); Then you can use the methods of that variable at will - oVariable.DoSomething() or

Re: ARDBC - Can it be written in Java instead of C/C++

2006-12-16 Thread Chris Woyton
such an approach would work for ARDBC. Hope this helps, Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Monty Hunt Sent: Thursday, December 14, 2006 10:51 AM To: arslist@ARSLIST.ORG Subject: ARDBC - Can

Re: Can I call a filter inside an Escalation ???

2006-12-14 Thread Chris Woyton
Ok, I'm not clear on this...could you tell us *precisely* what you're trying to do? -Chris On 12/14/06, Tarun Kumar SHARMA [EMAIL PROTECTED] wrote: Hi Stephen, Yes, you are right for normal scenario but here my need is different. Actually I have read some options regarding calling Active

Re: CMDB - Mystic Piggy - Wha?

2006-11-15 Thread Chris Woyton
** The Reconciliation Engine must've been Hogzilla...;) CW -Original Message-From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Hugo VisserSent: Wednesday, November 15, 2006 5:32 AMTo: arslist@ARSLIST.ORGSubject: Re: CMDB - Mystic

Re: Large transactions

2006-11-15 Thread Chris Woyton
I've hit this wall many times, and how you handle it is largely dependant on where the bottleneck lies. Have you logged the transaction to see if your DB is hanging on the query for the View Form, or your workflow during Filter processing, or...? Chris Woyton -Original Message- From

Re: opinions please - build vs buy

2006-05-09 Thread Chris Woyton
with what those needs and wants are and evaluate from there. Hope this helps! -Chris Woyton John.A Simpson-contr [EMAIL PROTECTED] wrote: BMC/Remedy HelpDesk Change vs ??? background... TRW Automotive has been using ARS since 1997, all custom/homegrown HelpDesk change management. We have

Re: OT- Lazy posters

2006-05-09 Thread Chris Woyton
On balance, I agree with Claire completely - consultants *should* know their stuff up and down. As to basic questions on the list, however, I disagree to the extent that participation is optional. As an alternative to RTFM - if someone asks a super-basic/lazy question of the list and no one

Re: Excel with ARS Functions?!?

2006-05-09 Thread Chris Woyton
) is the language of MS Office Macros and just about any sample code in VB is applicable to VBA so you can try the samples out in Excel if you want. If you have some specific ideas of what you want to do with it and have questions, feel free to post them and I'll be happy to help you set them up. -Chris Woyton

Re: WSDL's two questions

2006-05-02 Thread Chris Woyton
home machine this weekend, I'll supply them to the list. It's pretty neat what you can do with it. You can build Web Service consumption dynamically, including changing the return mapping. :) -Chris Woyton Sam Ferguson [EMAIL PROTECTED] wrote: Mike, I don't have any options for your first