I could I please get a copy of that :-)
Thanks
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: Wednesday, 28 November 2007 07:19
To: arslist@ARSLIST.ORG
Subject: ITSM 7.0 - Patch 6
**
Hey guys I got the documentation from
I cannot comment on the cost, but for the other systems you could use an
extracted text file and import this or a better way would be to use a
database link and reconcile the information.
Regards
Timothy Clarkson
Business: [EMAIL PROTECTED]
Personal: [EMAIL PROTECTED]
mailto:[EMAIL
I have seen something similar we are on 7.0.1 unpatched. The condition for ours
was when a incident was resolved and then updated it would send duplicate
emails when it should in fact not send any.
Cheers
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On
I use ESCX for both development server,UAT and small Production server. I have
not found any issues with using it under ESX. Actually I find it really useful
for doing a snapshot and testing patches and code changes before promoting into
Production.
You just need to make sure that you have
Good morning all,
I was wondering if there is a way to change the redirection for pages
returned from the mid-tier.
We are not using Mid-Tier directly but it is being called from another
web page, we have got most links working for Incident/Change, etc.
Customer logs into portal and can access
Excellent presentation, easy to understand.
Cheers
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky
Sent: Friday, 26 October 2007 20:05
To: arslist@ARSLIST.ORG
Subject: Re: License Pool Question
Hi Timothy!
Hi there all,
I know that you can allocate fixed/floating license for the ARS in the
group form, but I have a customer who would also like to tag a BMC
Change Management Floating License to the group also. I have said that
I do not know of any way to do license pooling for application
licenses.
Hi there all,
Well it is late at night here down under in NZ and I have an issue that I am
hoping someone can shed a light on.
I had had a few beer and cannot workout how to solve the problem without random
changes to production which suggest that I should return to the beer rather
than a
hmm interesting question about the JRE, as the portal test PC is a
different PC from the one I have been testing the mid-tier due to
network security layout.
I will check the JRE, the funny thing is the Home Page is displayed in
IE but the links do not work so you click on Requestor Console
**
Ok,
I will explain a bit better.
I have a production server with a license and this is working fine.
I have a testing server with a separate license running on the test
server, I have installed all the component and checked that it is all
working.
I am now looking to get the
Hi there all,
I would like to copy a production Remedy 7.0.1 database and use that for
some testing. I have done the following:
Steps so far
1) Create a production server and enter some data, this solution has 1 x
Mid-Tier server (7.1), 1 x ARS Server and 1 x ARS database
2) Create a testing
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG ]On Behalf Of
Clarkson, Timothy
Sent: Tuesday, October 16, 2007 5:50 PM
To: arslist@ARSLIST.ORG
Subject: CMDB 2.01 Installation on Windows NT
Hi there all,
I have a Remedy Server 7.0.1 running on Windows 2003 and I am
Hi there all,
I have a Remedy Server 7.0.1 running on Windows 2003 and I am trying to
install CMDB. The problem I have is that it run at 100% for 8 hours and
does nothing, is it stuck at the trying to restart the Remedy service.
I have rebuilt the server and I have the same problem so it is
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