What about Modify All? Is there an equivalent solution for this functionality
on the Mid Tier?
On Jul 14, 2010, at 2:17 PM, "Easter, David" wrote:
> **
> Again, rather than focusing on a particular technology, everyone needs to
> understand that what is important is the capability, not the
In the API log, it lists what versions people are using. Protocol 13, protocol
12, etc. Is there a list of what version these protocols map to somewhere? I
have seen log entries all the way back to protocol 5, 8, 9, 10, etc. What
versions are these?
__
This may be something that your Informix DBA may be able answer better.
I would get the exact SQL used to connect from the install's sql.log
(usually this is in a temp directory. /usr/tmp maybe?). Send the
connect line and the error message to a dba expert, and they'll likely
be able to tel
How do you know it's sending a NULL password? Does the arplugin.log
show that?
Obviously, it is authenticating three times for one login attempt. I'd
be curious to know if Remedy is trying to authenticate three times, or
if some sort of AD gateway is doing it. Could it be trying each domain
include and exclude becomes just as big of a burden. Just an option.
On Mon, 7 Jun 2010 15:30:08 -0500, Donald Morton
wrote:
Yeah, we leave the e-mail engine running so we can test its
functionality. Its not just e-mails, though. Integrations that go off
escalations could end up sending duplicate
don't have the email engine running in a test
environment. I usually test the emails by reviewing them in the
email msg
form.
On Mon, 7 Jun 2010 15:22:17 -0500, Donald Morton
wrote:
After you copy the database, don't forget to turn off any
notifications or escalations that you wou
After you copy the database, don't forget to turn off any
notifications or escalations that you wouldn't want running in test.
Otherwise, people may start getting a bunch of emails from your test
system. That really confuses people. Not that I would know! I mean, so
I hear
On Jun 7,
Why is it bad to delete them?
Sent from my iPod
On Jun 4, 2010, at 8:17 PM, Robert Fults wrote:
**
You generally don't want to delete the records. Consider archiving
them instead.
Robert Fults
Remedy Admin/Dev
Florida International University
From: Kevin Begosh [kbeg...@gmail.com]
Sent
IBM Rational Software Architect.
Sent from my iPod
On Jun 4, 2010, at 12:31 PM, LJ LongWing wrote:
**
Donald,
What is RSA?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Donald Morton
Sent: Friday, June 04, 2010 11:20 AM
To: arslist
We have this rule as well. You can load the .war file into RSA and
export it as an ear file. You will have to ensure that the $LIBPATH is
set on the target server, though.
Sent from my iPod
On Jun 4, 2010, at 9:55 AM, Luisa Clotilde Carena > wrote:
Yes, i know but is a company rule: all yo
I'd suggest two things:
First, check the arapi log for your arserverd. Grep for your processes
userid, and check the timings in between the API calls. If the create
call only takes a few seconds to resolve, then you know that workflow
and database stuff isn't your issue. This can help you n
Try Windows->Preferences->Escalations, and set 'Pool Number' to 'Yes'.
Sent from my iPod
On Jun 2, 2010, at 3:34 PM, "Tucker, Rob"
wrote:
**
I'm probably blind, but I have not found a means to view what
escalation pool is set on an escalation without opening each
escalation.
In the p
Midtier 7.0 works fine against the 6.3 arserverd, but I think there
are issues with webservices if you use the 7.1 midtier against a 6.3
arserverd.
Sent from my iPod
On Jun 2, 2010, at 1:46 PM, Joe D'Souza wrote:
If the java version does not match exactly then you might have a
business
c
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Donald Morton
Sent: Wednesday, June 02, 2010 11:23 AM
To: arslist@ARSLIST.ORG
Subject: HP Openview Remedy Integration
Has anyone used HP Openview's Remedy Integ
Has anyone used HP Openview's Remedy Integration? They have an
integration that lets their event console see when Remedy tickets have
been updated. It's a Run Process action that fires a C program every
time a ticket is modified.
Has anyone run into any issues with this?
Sent from my iPo
It's not like using an overpowered ability in a video game. Just because
you can do something doesn't necessarily mean it's a good idea. It's
just begging for some kind of data integrity issue. What if BMC changes
the underlying table structures? Plus, if you ever switch databases,
the SQL will ha
The arthread.log will show what escalation threads have been spawned.
But I think it only uses one thread by default (you can enable more).
Escalations run as the 'AR_ESCALATOR' user, so you can grep for that in
the arsql.log or arescalation.log and check the timings. As for memory,
all I would kno
I think you need more information about what's happening. What's the
location and name of the file they're trying to attach? Have you had
them enable workflow logging? Are they logging in through Citrix like in
the old post you found?
From: Action Request System discussion list(ARSLis
fields in the view.
-Original Message-
From: Donald Morton
To: arslist@ARSLIST.ORG
Sent: Fri, May 28, 2010 9:06 am
Subject: Finding Fields in Developer Studio
**
In Remedy Administrator, when you have a form open, you can click the ‘Find
Field’ dropdown, get a list of all the
In Remedy Administrator, when you have a form open, you can click the
'Find Field' dropdown, get a list of all the fields, and pick one, and
it will take you right to where that field is on the form. Is there an
equivalent feature in Developer Studio? I'm having a hard time finding
fields without i
I found this job posting on craigslist. Thought some
of you might be interested.
http://atlanta.craigslist.org/sof/294396183.html
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