Re: AR server 6.3 installation problem with windows XP

2007-08-31 Thread Issotyo P.B Sulistyo
The version 6.3 Server supported is Windows XP Pro. Is tnsping to oracle is successful ? Issotyo P.B.S On 8/31/07, Shellman, David [EMAIL PROTECTED] wrote: Check the compatability matrix. I don't believe that 6.3 Server is supported on XP. You would probably be better off using Win 2K3

Re: Share SLA experience

2007-07-09 Thread Issotyo P.B Sulistyo
PROTECTED] On Behalf Of Issotyo P.B Sulistyo Sent: Tuesday, July 03, 2007 9:31 PM To: arslist@ARSLIST.ORG Subject: Re: Share SLA experience Hi Cakra, I had a nightmare when building/deploying around 100 SLA at once, since it is very slow. In one of my case, I had my server crashed with error Memory

Re: Share SLA experience

2007-07-05 Thread Issotyo P.B Sulistyo
, Issotyo P.B Sulistyo [EMAIL PROTECTED] wrote: Hi Cakra, I had a nightmare when building/deploying around 100 SLA at once, since it is very slow. In one of my case, I had my server crashed with error Memory Allocation Error (Malloc) when building SLA. Same environment with your server. Did your

Re: Problem processing incoming mail

2007-07-04 Thread Issotyo P.B Sulistyo
Check for any error in fom AR System Email Error logs, specially for POP3 connection. IPBS On 7/4/07, Rick Cook [EMAIL PROTECTED] wrote: Brooks, the email config guide has some instructions, with which you're probably familiar. The instructions have to be followed EXACTLY, or you will likely

Re: Share SLA experience

2007-07-03 Thread Issotyo P.B Sulistyo
Hi Cakra, I had a nightmare when building/deploying around 100 SLA at once, since it is very slow. In one of my case, I had my server crashed with error Memory Allocation Error (Malloc) when building SLA. Same environment with your server. Did your server patched to version 20 ? ARSYS must be

Re: Unable to display out-of-the-box flashboard-ARERR[623] Authe ntication failed -

2007-04-16 Thread Issotyo P.B Sulistyo
On 4/17/07, Siti Hawa Bee SHAIK FARID [EMAIL PROTECTED] wrote: Forgot to mention, I am using AR System 6.3 AR Help Desk 6.0 Just leave the password blank for ARserver connection, that's not MidTier admin password you're change but connection to ARServer. Warm regards, IPBS

Re: Table Loop Problem

2007-04-16 Thread Issotyo P.B Sulistyo
Is this what do you want to achieve ? FormA --FormB |--FormC |--FormD FormA contain table that populate (create tiket) other form (B-D). Then change step number 2 as advised by Norm to Push field active link. IPBS On 4/17/07, Mayfield, Andy L. [EMAIL PROTECTED] wrote:

Re: AR System Email Messages

2007-03-27 Thread Issotyo P.B Sulistyo
I don't know if this is best solution, but I've made similar task for auto create helpdesk ticket from email. 1. Add field in HPD:Helpdesk to store Email UID (EmailUID) 2. Add attachment pool in AR System Email Attachment Join 3. Create filter which query ( $EmailUID$ = 'Source ID2') then set

Re: Installing Mid-Tier

2007-02-06 Thread Issotyo P.B Sulistyo
On 2/7/07, Lucero, Michelle - IST contractor [EMAIL PROTECTED] wrote: Hi, Les: The BMC Remedy Action Request System 7.0.01 Release Notes have a small section on the replacement of Servlet Exec with Apache Tomcat. It includes about one or two steps that need to be changed during the

Re: Email Notifications not working

2007-01-21 Thread Issotyo P.B Sulistyo
or try to run Email Daemon service in debug mode, so you can see all message when connecting or disconecting from email server. Copy batch file (eg: DebugEmailStart.bat) and then add parameter -Dmail.debug=true . IPBS On 1/21/07, Axton [EMAIL PROTECTED] wrote: ** Post the entire stack trace