Sigh...nevermind. Answered my own question: use "%[%]%"
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I know you can do a Run If with LIKE "%[a-z]%" to check for the
existence of alpha characters from a to z in a field. However, how
can you check to see if a char field contains a "%" sign?
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First, you should go to 6.x then 7.x. If you use the email engine,
good luck :) Also, be aware that system fields like Submitter and
Last Modified By changed in length (so if you had them in a certain
layout, all of a sudden the "expand box" will appear and might overlap
the field to it's right).
Well...I would have code on the table double-click (that is, remove
the table's usual Table Drill Down check and capture the Table Double-
Click in an active link). On this active link, I would do an Open
Window (Modify, though I would normally use a Dialog and have a Save
button or some such). T
ion Order
> Gpn (not sure)
> G Indicator Suffix for Call Guide
>
> In my opinion, ITSP followed some best naming conventions.
>
> Thanks
> Mahesh
>
> On Fri, Mar 20, 2009 at 8:15 AM, Matt Worsdell wrote:
>
> Not BMC's fault, ITSM is based on ITSP which was p
Out of curiousity...what do you do if the code triggers on more than
one action?:
CC_NIM:Btn_OpenIncidentTask-MRC_Somefield-000-OpenHelpDesk
Like that?
On Mar 24, 5:56 am, "Coleman, Gavin"
wrote:
> "In my opinion, ITSP followed some best naming conventions."
>
> Well considering that as far a
Ah...that might explain some of the different naming conventions I
have seen across modules. Man, this is going to be a pain...
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BMC has to be kidding with their ITSM suite's naming convention...for
instance:
On the HPD:HelpDesk form, the Customer Search button (inexplicably
called Contact Search even though it is under the Customer Information
section) has several Active Links associated to it (31 or so). If you
were to g
Sorry, responded to you rather than the group. What do you mean by
"...SID to the fields that are presented to the LDAP"?
On Feb 25, 9:39 am, Dan Fraser wrote:
> I am currently running Remedy V6.3 integrated with Windows Active Directory.
> My question is, how can I add the SID to the fields
uestion to ask is "What is in your password?" I do not care
> about A through Z, nor 1 through 9: the other characters. Remedy is not
> picky but Crystal tries to parse passwords.
>
> Thorin
>
> -Original Message-
> From: ccrashh [mailto:ccra...@gmail.com]
>
Has anyone else seen this issue? When trying to run an embedded
Crystal Report, we got the error:
"An error occurred while generating the Crystal Report: 0x80047e48 -
Logon Failed (ARERR 1904)"
What we discovered is that the AR System ODBC driver existed as a Data
Source but did not have a serve
Solved it myself:
Using VB.NET, attach a webservice (in the sample below I called the
attached webservice wsTestAttach) to the project (use the Web
Reference structure):
Imports System.IO
Private Sub btnCreateAttach_Click(ByVal sender As System.Object,
ByVal e As System.EventArgs) Handles btnCr
I have a webservice that only has one operation (Create). There is an
attachment field on the form I want to populate. I can easily create
the webservice, but can find no sample code (vb.net) to test consuming
the ws. The attachment field is looking for the following values:
attachmentName (str
@Elry...
That's good to know. I haven't had a chance to work with it yet, but
will try to download it at home soon. I was worried that it was
geared to work with the ITSM suite and the piss poor naming
convention, among other bloated issues, that BMC/Remedy employs :) lol
Steve
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@Icarus4
Oh my god...Can you say "cluttered"? I just took a look at the
Introduction PDF for the Developer Studio, and the screenshot is
horrendous. Of course, I assume I can close some/most of the windows.
Hope so.
As a developer of fully customized solutions, rather than modifying
the out-of-
Everything I have read about this process (Application Dispatcher -
arsvcdsp) points to it being used with the Approval server and the
Application Pending form. But by default, upon installing ARS, this
process gets started. Is this (arsvcdsp) the Application Dispatcher
referenced in these docume
Well, I don't know about a free one, but you can check out www.wave-form.com.
We use their product here and it does everything we need it to do.
Plus, it's a Remedy module you install. Very nice, very compact.
There's a trial version you can download.
Steve
On Feb 5, 1:59 pm, Rootuja Ghatge wro
NG: don't use 6.3 User tool with 7.1 Server
>
> Hey ccrashhh
>
> Long time no parler dudecomment ca va...
>
> I agree - we just started our UAT and TRA - we quickly discovered this
> to be an issue.
>
> Glad to see someone else out there can replicate.
>
I set up a very robust scheduler application. I made it act a bit
like the Windows Task Scheduler. You can set up a very specific
schedule at which you want something to happen/trigger...every 2nd
Saturday of the month, for instance. It works by calculating when the
first trigger time will be.
We had an interesting problem with a test envirornment. Even if we
set the ar.conf file to register with the portmapper, we got an
RPCBind error (Authentication Failure). We discovered that the latest
version of Solaris uses some different settings. We found the
following solution at
http://www
I'm afraid you will have to use CreateEntry...trying to do any kind of
bulk insert is a royal pain, since you also have to get the NextID
from arschema and increment it. The safest way is, definitely, the
Remedy APIs.
Steve
On Jan 8, 4:52 pm, maggie2007 wrote:
> How to create many entries in Re
-Ursprüngliche Nachricht-
> Von: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] Im Auftrag von ccrashh
> Gesendet: Donnerstag, 8. Januar 2009 14:11
> An: arsl...@arslist.org
> Betreff: Re: Application Query Delete Entry
>
> Huh...didn'
plication-Query-Delete-Entry.
>
> > -Ursprüngliche Nachricht-
> > Von: Action Request System discussion list(ARSList)
> > [mailto:arsl...@arslist.org] Im Auftrag von ccrashh
> > Gesendet: Donnerstag, 8. Januar 2009 12:53
> > An: arsl...@arslist.org
>
My question exactly. I thought the same thing, but would have to
test. If they don't work (and I would never rely on LASTCOUNT) I
would take the table field qualification and simply build a SQL Count
statement to return the number of matching records. It would be
safer, especially if the User ha
Turn on SQL logging on as well. It is probably failing there, and
this will tell you why.
Also, I would try using a numeric value for the expression:
'chkBoxApplicationStatus' = 0 (or whatever the value is for Delete)
Steve
On Jan 8, 6:27 am, Kaushal Pandya wrote:
> Hi Friends,
> I am facing
Actually, the Subject line gets populated with the form's Current View
name. For instance, if your schema name is SHR_ApplicationSettings,
and View1's singular Alias is "Application Setting", then the Subject
of the email will be "Application Setting". If you opened it in View2
and it's singular
Schema:
Steve
On Jan 5, 6:54 am, Salma wrote:
> Hi Steve,
>
> I didnt know there is OOTB functionality to subit incidents through emails .
> Can u please explain me more on this .
>
> Regards,
> Salma
>
> ccrashh wrote:
>
> > Er...everyone seems to be assumi
Simple. Do a SQL Count first, using the same qualification as your
statement but written as:
SELECT COUNT(*) FROM ..
Then have an Active Link trigger if this number is greater that 1.
On the Open Window, use the qualification statement and have the
Window Type set to Modify and the Display
They are certainly compatible (User 6.3 vs 7.1 Server)...with one
annoying exception: your forms and code will ALWAYS cache. That's
right...each and every time you open a form using User 6.3 on a 7.1
Server installation of Remedy ARS, it will overwrite the existing arf
and arv files. Fun times.
Er...everyone seems to be assuming that you are using the Out-of-the-
box (OOTB) crap...I mean...solution from BMC/Remedy. Is this the
case? Are you asking about processing emails in a OOTB environment or
a custom application?
Steve
_
Why would there be a perfomance impact? How are you adding this new
record? You already know that the highest value is 5, so when you add
a new record (in your example called Test6) that the new Order ID
would be the current max order id + 1. So when you do a Push Fields
to create a new record,
I think the easiest approach is, as Mike said, an Update SQL
statement:
UPDATE childtablename
SET counter = counter - 1
WHERE parentrequestid = '$request_id$' AND counter >
'$counterbeingdeleted$'
childtablename = the schema of the child form
counter = field on the childtablename that stores the
If you create a SET FIELDS action in an Active Link on a form with a 0
byte (unlimited) field using the 6.3 version of the Admin tool (even
if the server is 7.1), you can cut and paste or type several thousand
characters (try about 4000). If you try to do the same thing in an
Active Link, on the s
It can be worth the effort, if you have a good contract. They come in
piles sometimes, then dry up for a while. SI Systems has always
treated me well.
The only feature from RDP that I think would be good to have is it's
ability to tell you all the code that impacts a field (uses it in Run
If, Se
e15. The
> installer needs to enclose keywords in quotes but it does not. BMC is
> calling it a Sybase issue
>
> On Dec 17, 2008, at 10:54 AM, ccrashh wrote:
>
> > We are trying to install ARS 7.1 onto a Sybase V15 database, and are
> > getting errors due to the PATH key
Have you tried this?
SET FIELDS: process_char to "echo " + $Emain Body$ + " | /home/
aramey/html2text-0.003/html2text.pl"
And then simply doing the PROCESS as:
$PROCESS$ $process_char$
Steve
On Dec 11, 10:44 am, "Ramey, Anne" wrote:
> I am getting an exit code: 127 set fields action error w
h Ops
> Enterprise Business Services
> 301-791-3540 Phone
> 410-422-3623 Cell
> kevin.beg...@lmco.com
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of ccrashh
> Sent: Wednesday, December 17, 2008 1
Not to be trite, but the "solution" is probably to downgrade to
XP :). Our department took one look at the resource hog that is
Vista, and the crap that is the new version of Office and ran
screaming...thank god.
But yeah, as someone else posted, the spellchecker caused some issues
when we tested
You are such a shill :)
Heh. Downloaded your latest version. My contract, if you remember,
is at DFAIT, and we are having huge issues with RDP. Though
ARUtilities doesn't fully replace RDP, it has some tools we can use.
Been trying to get the manager here to put in a purchase request.
Steve O'
I agree with the above posts - I don't think you can run a standard
"downgrade" like that. Easiest approach is to remove everything from
your staging server, clear out the database, reinstall ARServer 6.3,
then import the code/data from your Production server. This would be
safer than attempting
We are trying to install ARS 7.1 onto a Sybase V15 database, and are
getting errors due to the PATH keyword. Some of the Remedy base forms
use PATH as a fieldname, which is causing errors during install. Has
anyone else come across this issue? Are you aware of a workaround?
I had an interview with RIM in the spring, and the first question they
asked me was: What is an Active Link?
It would like asking someone who has been teaching for more than 10
years to recite the alphabet. The interview essentially went downhill
from there.
On Nov 28, 7:44 am, "Frank, Gordon M
> -Ursprüngliche Nachricht-
> Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
> Im Auftrag von ccrashh
> Gesendet: Freitag, 28. November 2008 15:56
> An: [EMAIL PROTECTED]
> Betreff: Core Fields Expand Box
>
> Someone asked this way
You can't change the length of Core fields - unless you mean try to do
it at the database level?
Steve
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Someone asked this way back in 2007, but no one replied.
In typical hamfisted fashion, BMC has shoved out a modification that
impacts every regular form - that is, the core character fields have
increased from 30 to 254. This means, of course, that if you left the
Expand Box option to Default in
I know I can count the number of rows selected in a table by using a
table loop guide. The actual "counting" isn't the issue. What I would
like to do is count when I select the rows. For instance, if I select
a row in a table, the Menu/Row Choice active links on that table
trigger. If I shift-c
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