Re: What happened to Demo?

2016-04-15 Thread Thomas Miskiewicz
Thank you Dustin and David! > On Apr 16, 2016, at 1:18 AM, Fawver, Dustin wrote: > > Thomas, > > When I installed ARS 9, it asked me the name for the Admin account. That's > what I had to use to log into Mid-Tier. I was confused at first since I was > accustomed

Re: What happened to Demo?

2016-04-15 Thread David Charters
I thought BMC got rid of Demo with a version 8.x actually, but ya it is gone in 9.x, there were several security issues that were left open because of Demo. I've had issues with Pharmaceuticals I have worked at as well as banks. The security issues were never made public knowledge but i

Re: What happened to Demo?

2016-04-15 Thread Fawver, Dustin
Thomas, When I installed ARS 9, it asked me the name for the Admin account. That's what I had to use to log into Mid-Tier. I was confused at first since I was accustomed to using the Demo username in previous versions. I hope this helps. --Dustin Fawver ITS Helpdesk Information Techn

What happened to Demo?

2016-04-15 Thread Thomas Miskiewicz
Hello there, installed ARS 9 but Mid-Tier wouldn’t let me log in with Demo. I get authorized as guest user only… Thomas ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008 I have used the SSI installer with bad licenses before (due to the case sensitive nature of MAC address on the BMC license generator) and all worked fine. I licensed it after. Cheers

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Ben Chernys
[mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: February-23-15 16:10 To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008 ** Hummm maybe it's a bit different since Joe is using SSI install

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, February 23, 2015 3:29 PM To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008 ** I don't think it does On Mon, Feb 23, 2015 at 1:27 PM, Joe D'So

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread LJ LongWing
ist(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Monday, February 23, 2015 3:17 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Error while setting up my demo instance of AR System and > ITSM Management Suite 8.1.02 on MS-SQL 2008 > > > > **

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
them. Will the 9.0 Beta key work for 8.x? Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, February 23, 2015 3:17 PM To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR Sy

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread LJ LongWing
Joe, ITSM requires that the Remedy server be licensed...so, for 'Demo' purposes, if you plan on installing ITSM, you will need to get a Trial license for your server before you can install it...otherwise, you can use the un-licensed Remedy server for evaluation purposes onlyth

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
Makes sense. So that 2000 entries restriction is only when I actually start using the system for my demo purposes correct? I’ve paused without hitting next until I’m able to confirm that. Since I’m setting this up on my personal PC with the end goal to get onto the version 9.0 beta test

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread laurent matheo
e solution. The article Laurent forwarded nailed it where it showed where the dynamic port was set. Had to null that out and set the TCP Port to 1433. Now the installer is past the error and prompted me for the sa login and password. Since I am setting up a demo system, if I leave the li

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
the error and prompted me for the sa login and password. Since I am setting up a demo system, if I leave the license keys blank and go forward, will it still install the apps with no issues? I understand the limitations of not being able to insert more than 2000 records etc. as it used to be

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, February 23, 2015 1:00 PM To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008 Btw, are you using the "real" "SQL Server&q

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread laurent matheo
List) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, February 23, 2015 10:31 AM To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008 ** Joe, Just the other day I was helping a friend se

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
after the installation? Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, February 23, 2015 10:31 AM To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR System and ITSM

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: Monday, February 23, 2015 2:29 AM To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008 Hi Joe, A couple of things: * Install SP1 for

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Joe D'Souza
. Cheers Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: Monday, February 23, 2015 2:29 AM To: arslist@ARSLIST.ORG Subject: Re: Error while setting up my demo instance of AR System and ITSM Management Suite

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread LJ LongWing
d work > even if the SQL port was changed down the line). I’m assuming that is more > than enough to guarantee SQL client connectivity to the SQL server when > running the ITSM stack installer. > > > > > > I tried to connect with the above settings and no problems. I can get

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-23 Thread Jarl Grøneng
und traffic so it would work > even if the SQL port was changed down the line). I’m assuming that is more > than enough to guarantee SQL client connectivity to the SQL server when > running the ITSM stack installer. > > > > > > I tried to connect with the above settings

Re: Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-22 Thread Carl Wilson
, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: 23 February 2015 01:49 To: arslist@ARSLIST.ORG Subject: Error while setting up my demo instance of AR System and I

Error while setting up my demo instance of AR System and ITSM Management Suite 8.1.02 on MS-SQL 2008

2015-02-22 Thread Joe D'Souza
the line). I’m assuming that is more than enough to guarantee SQL client connectivity to the SQL server when running the ITSM stack installer. I tried to connect with the above settings and no problems. I can get into the SQL server – it’s a one tiered setup for demo purposes. I have my MS

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread LJ LongWing
LongWing > *Sent:* Friday, February 13, 2015 10:36 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: OT: Setting up a demo environment on LINUX.. > > > > ** > > If you are participating in the beta, it's available now :) > > > > On Fri, Feb 13, 2015

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread Joe D'Souza
ARS layer and not the ITSM and Atrium layer. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, February 13, 2015 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread LJ LongWing
If you are participating in the beta, it's available now :) On Fri, Feb 13, 2015 at 8:34 AM, Joe D'Souza wrote: > ** > > For the moment, since I bought this machine primarily to have an available > instance of a Demo setup for my personal use for R&D and possible us

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread Joe D'Souza
For the moment, since I bought this machine primarily to have an available instance of a Demo setup for my personal use for R&D and possible use for Beta testing a new version when available, I plan to use the pre-loaded Windows 7 Professional instance that came with the box as I wanted to

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread LJ LongWing
; > Joe > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Morgan > Sent: Friday, February 13, 2015 8:29 AM > To: arslist@ARSLIST.ORG > Subject: Re: OT: Setting up a demo environment on LINU

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread Joe D'Souza
Morgan Sent: Friday, February 13, 2015 8:29 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. Joe, Mine has the same processor and ram total. To keep it separate, I created a vm with Windows 7 Pro, and gave it the use of 4 of the cores and 8gb of the ram. I u

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread Misi Mladoniczky
loaded on it, I would not need an alternate VM running a > Windows server OS or LINUX in order to stage a Demo environment? > > What did you use for a web server to support the mid-tier? > > Cheers > > Joe > > > -Original Message- > From: Action Request System di

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread Shafqat Ayaz
ist@ARSLIST.ORG Sent: Friday, February 13, 2015 12:22 AM Subject: Re: OT: Setting up a demo environment on LINUX.. I also heard from a reliable resource that you can install the AR System server (and perhaps even the ITSM apps and Atrium products) on Windows 7 Professional as it has the same

Re: OT: Setting up a demo environment on LINUX..

2015-02-13 Thread Kevin Morgan
dy having Windows 7 > Professional preloaded on it, I would not need an alternate VM running a > Windows server OS or LINUX in order to stage a Demo environment? > > What did you use for a web server to support the mid-tier? > > Cheers > > Joe > > > -Or

Re: OT: Setting up a demo environment on LINUX..

2015-02-12 Thread Joe D'Souza
dows server OS or LINUX in order to stage a Demo environment? What did you use for a web server to support the mid-tier? Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Morgan Sent: Thursday, February 12, 20

Re: OT: Setting up a demo environment on LINUX..

2015-02-12 Thread Kevin Morgan
I'd like to know the hardware > configuration of the machine you used. > > Cheers > > Joe > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Tuesday, Fe

Re: OT: Setting up a demo environment on LINUX..

2015-02-12 Thread Joe D'Souza
RSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. Hi, I use VirtualBox all the time, and have been doing so for many years. Both with Windows and Linux installations of the AR System. Best Regards - Misi, RRR AB, http://rrr.se > Very cool! You truly are a Remedy Rocks

Re: OT: Setting up a demo environment on LINUX..

2015-02-10 Thread Misi Mladoniczky
ipt I follow in order to make everything run >> >> smoothly, so >> >> if anyone is interested, let me know. >> >> >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP >> 2011) >> >> >> >> Ask the Re

Re: OT: Setting up a demo environment on LINUX..

2015-02-09 Thread Jason Miller
; >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP > 2011) > >> > >> Ask the Remedy Licensing Experts (Best R.O.I. Award at > WWRUG10/11/12/13): > >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. > >> * RRR|

Re: OT: Setting up a demo environment on LINUX..

2015-02-09 Thread Misi Mladoniczky
-Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Monday, February 09, 2015 8:12 AM > To: arslist@ARSLIST.ORG > Subject: Re: OT: Setting up a demo environment on LINUX.. > > Hi, &

Re: OT: Setting up a demo environment on LINUX..

2015-02-09 Thread Rick Westbrock
G] On Behalf Of Misi Mladoniczky Sent: Monday, February 09, 2015 5:12 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. Hi, Good ide Jason, you will find the "AR Linux install for dummies" document here: https://communities.bmc.com/docs/DOC-34748

Re: OT: Setting up a demo environment on LINUX..

2015-02-09 Thread Joe D'Souza
. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Monday, February 09, 2015 8:12 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. Hi, Good ide Jason, you

Re: OT: Setting up a demo environment on LINUX..

2015-02-09 Thread Misi Mladoniczky
e money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> Find these products, and many free tools and utilities, at http://rrr.se. >> >> > Its been a while since I have set up a LINUX demo environment for use >> with >

Re: OT: Setting up a demo environment on LINUX..

2015-02-06 Thread Joe D'Souza
lf Of Ben Chernys Sent: Friday, February 06, 2015 8:50 AM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. I am using VMs with Cent OS with Oracle and ITSM 7.6.04, 8.0, 8.1 all running on a monster host machine (32 cores/64gb, 10k rpm drives) with ESXi as the O

Re: OT: Setting up a demo environment on LINUX..

2015-02-06 Thread Ben Chernys
RSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: February-05-15 14:49 To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. ** It would be really cool to post the script along other details from youself and other people that have done this as a BMC Commu

Re: OT: Setting up a demo environment on LINUX..

2015-02-06 Thread Jarl Grøneng
; research labs such as CERN and Fermilab. To me this is a plus. And I have > now > moved away from CentOS. > >Best Regards - Misi, RRR AB, http://rrr.se > > > Hi Joe, > > > > Because most of the companies I work with, that uses Linux, use RedHat, I > > i

Re: OT: Setting up a demo environment on LINUX..

2015-02-06 Thread Misi Mladoniczky
://rrr.se > Hi Joe, > > Because most of the companies I work with, that uses Linux, use RedHat, I > initially chose RedHat for my demo/testing VM. > When I found out that RedHat is only "free" for a limited time (about 30 days > if memory serves me correctly), and that you w

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Joe D'Souza
Theo Fondse (GMail) Sent: Thursday, February 05, 2015 5:59 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. Hi Joe, Because most of the companies I work with, that uses Linux, use RedHat, I initially chose RedHat for my demo/testing VM. When I found out that RedH

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Theo Fondse (GMail)
Hi Joe, Because most of the companies I work with, that uses Linux, use RedHat, I initially chose RedHat for my demo/testing VM. When I found out that RedHat is only "free" for a limited time (about 30 days if memory serves me correctly), and that you will need to buy a license to ge

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Joe D'Souza
I would like the script too if you care to share. Thanks Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, February 05, 2015 4:49 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Joe D'Souza
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Thursday, February 05, 2015 3:53 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Setting up a demo environment on LINUX.. Hi, There are Free and Non-Free linux distributions. You can typically use them all for

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread James Smith
I am very much interested in that text file. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Jason Miller
sive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Its been a while since I have set up a LINUX demo environment for use > with > > the AR System > > > > > > > > Is it still a free for

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Misi Mladoniczky
I would like to know if > this has changed over the years. > > What I am trying to do is setup the hardware and OS and supporting > architecture for as low a cost as is possible and then worry about getting > trial licenses for demo purposes for the AR System suite.. > > The AR

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Misi Mladoniczky
ave set up a LINUX demo environment for use with > the AR System > > > > Is it still a free for non commercial use? > > > > If so if anyone has recently set this up, I'd like some information of what > I need to download, from where - and any do's and don'

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Joe D'Souza
t way. So while on the topic I would like to know if this has changed over the years. What I am trying to do is setup the hardware and OS and supporting architecture for as low a cost as is possible and then worry about getting trial licenses for demo purposes for the AR System suite.. The AR System

Re: OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Misi Mladoniczky
elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> Its been a while since I have set up a LINUX demo environment for use with >> the AR System >> >> >> >> Is it still a free for non comm

OT: Setting up a demo environment on LINUX..

2015-02-05 Thread Joe D'Souza
Its been a while since I have set up a LINUX demo environment for use with the AR System Is it still a free for non commercial use? If so if anyone has recently set this up, I'd like some information of what I need to download, from where - and any do's and don'ts so. I w

Re: Demo Login Name has been Changed (finding who is connecting as Demo)

2014-11-05 Thread Mueller, Doug
ST.ORG] On Behalf Of Sanford, Claire Sent: Tuesday, November 04, 2014 10:36 AM To: arslist@ARSLIST.ORG Subject: Re: Demo Login Name has been Changed ** Sort of along the same lines… At some point one of the consultants that graced us with their presence used Demo to install something. At

Re: Demo Login Name has been Changed

2014-11-04 Thread Sanford, Claire
Sort of along the same lines… At some point one of the consultants that graced us with their presence used Demo to install something. At some point afterwards, we actually gave Demo a password. We see a lot of “Demo” failed logins now. How do I determine what used Demo without a password so

Re: Demo Login Name has been Changed

2014-11-04 Thread Ken Pritchard
to whatever login ID you use, then you can basically change it to whatever you want it to be. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Tuesday, November 4, 2014 10:41 AM To: arslist@ARSLIST.ORG Subject: Re: Demo Login

Re: Demo Login Name has been Changed

2014-11-04 Thread Hennigan, Sandra, CTR, DSS
All, I am in agreement to not use a person's name and to use service accounts. The problem is, I am stuck with a system where a person changed the Demo login name to their own person's name. I assume that they thought it was easier than creating their own privileged account. Can

Re: Demo Login Name has been Changed

2014-11-04 Thread LJ LongWing
Only all of the ones pointed out in the responses :)you can do it, it may break anything setup to use the personal account, it may or may not be a security risk, you may or may not want to have a Demo account in your system, etc. On Tue, Nov 4, 2014 at 9:12 AM, Hennigan, Sandra, CTR, DSS

Re: Demo Login Name has been Changed

2014-11-04 Thread Rick Westbrock
. -Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Tuesday, November 04, 2014 6:20 AM To: arslist@ARSLIST.ORG Subject: Re: Demo Login Name has been Changed ** I'm with Ken. First thing I do is set up Service Accounts

Re: Demo Login Name has been Changed

2014-11-04 Thread Rick Cook
I'm with Ken. First thing I do is set up Service Accounts that aren't subject to people leaving, or passwords that expire, etc. Use them for system functions. I keep Demo (with a pw) as kind of a back door in for the Administrators. Rick Cook On Tue, Nov 4, 2014 at 6:17 AM, Ken

Re: Demo Login Name has been Changed

2014-11-04 Thread Ken Pritchard
Not everyone gets overly concerned about ‘security’ when it comes to the Demo password in a Remedy environment. I personally don’t think it should be a personal login – so even if you don’t want it to be Demo (which I’ve always found a bit hokey anyway) I would make it a system acct / login

Re: Demo Login Name has been Changed

2014-11-04 Thread LJ LongWing
Sandra, Personally, I think it's a security risk to leave a 'Demo' account in place, even if you set the password. So, noI don't personally think you should put it back. On Tue, Nov 4, 2014 at 7:08 AM, Hennigan, Sandra, CTR, DSS < sandra.hennigan@dss.mil> wrote

Demo Login Name has been Changed

2014-11-04 Thread Hennigan, Sandra, CTR, DSS
All, I have inherited an 8.1.01 new install, just about ready for UAT. The previous administrator renamed the "Demo user for startup" with her personal login name. This was recently discovered during troubleshooting when some of the integrations stopped working. Specifically, &quo

Service Request Management Demo Data for 8.1?

2014-03-11 Thread Richter, Howard (CEI - Atlanta)
Morning all, Does anyone know if there is a set of Service Request Management Demo Data for 8.1? Thanks, Howard [Description: Description: Description: Cox Enterprises, Inc]<http://www.coxenterprises.com/> Howard Richter, Remedy Administrator 6205 Peachtree Dunwoody Road, Atlanta, GA

Re: Update Demo user password: Arcache utility

2013-11-20 Thread Dale Jones
This adds an Admin (TEMPADMIN) with no password. If you needed a password because of Authentication of Blank pwd setting, just add pwd in the -p "newpassword" arcache -Ua -eTEMP999 -lw 1 -n "TEMPADMIN" -p"" -s servername -g "1;" Log in with new User Ad

Update Demo user password: Arcache utility

2013-11-20 Thread pankaj
Hello, Need to update the Demo user password using arcache utility. Can you please let me know the command. Regards, Pankaj. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Wher

Re: Remedy ITSM - Demo gone wild!

2012-12-20 Thread Mayuresh Wagh
Hi Claire, Enable User logs along with API/SQL logging you should get the require information. Regards, Mayuresh On Wed, Dec 19, 2012 at 7:26 PM, Sanford, Claire < claire.sanf...@memorialhermann.org> wrote: > When our system was installed, Demo had no password since that is the

Re: Remedy ITSM - Demo gone wild!

2012-12-19 Thread Jason Miller
Because of the statement "of course the blank password fails" I am guessing Cross Reference Blank Passwords is turned on so AR System will look to LDAP and fail. Unless there is an account for Demo with a blank password in LDAP :) Jason On Wed, Dec 19, 2012 at 4:37 PM, Joh

Re: Remedy ITSM - Demo gone wild!

2012-12-19 Thread John Sundberg
….) -John On Wed, Dec 19, 2012 at 2:37 PM, Mueller, Doug wrote: > Claire, > > Turn on API logging for a few minutes and capture some cases where the > user Demo > shows up. > > The API log will give you the client type of the client. If it is one of > the > components of

Re: Remedy ITSM - Demo gone wild!

2012-12-19 Thread Mueller, Doug
Claire, Turn on API logging for a few minutes and capture some cases where the user Demo shows up. The API log will give you the client type of the client. If it is one of the components of the system from BMC or from some partner or your own developers who have set the client type, that will

Re: Remedy ITSM - Demo gone wild!

2012-12-19 Thread Tauf Chowdhury
Try the following apps: AIE Flashboards SRM config (?) Sent from my iPhone On Dec 19, 2012, at 2:29 PM, "Sanford, Claire" wrote: > When our system was installed, Demo had no password since that is the default. > > I reset the Demo password in the User form. > > Demo

Remedy ITSM - Demo gone wild!

2012-12-19 Thread Sanford, Claire
When our system was installed, Demo had no password since that is the default. I reset the Demo password in the User form. Demo keeps trying to log into the system and of course the blank password fails. Is there anywhere I can look to see where "Demo" has been put as the

Re: Demo

2011-11-15 Thread Jonas Stumph Stevnsvig
Of Jonas Stumph Stevnsvig Sent: Tuesday, November 15, 2011 2:32 PM To: arslist@ARSLIST.ORG Subject: Re: Demo   ** Agreed, but I assume that is only completely safe provided that the

Re: Demo

2011-11-15 Thread Mueller, Doug
helps, Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jonas Stumph Stevnsvig Sent: Tuesday, November 15, 2011 2:32 PM To: arslist@ARSLIST.ORG Subject: Re: Demo ** Agreed, but I assume that is only completely safe provided that the arcache

Re: Demo

2011-11-15 Thread LJ LongWing
There is an option in the server console to disable the use of these tools. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jonas Stumph Stevnsvig Sent: Tuesday, November 15, 2011 2:57 PM To: arslist@ARSLIST.ORG Subject: Re: Demo ** Now I&#

Re: Demo

2011-11-15 Thread Jonas Stumph Stevnsvig
tumph Stevnsvig Sent: Tuesday, November 15, 2011 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Demo   ** Now I'm curious - how can you harden the server to prevent this workaround?

Re: Demo

2011-11-15 Thread Axton
d this and it worked! > > Lisa > > > -- > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Nathan > Aker > *Sent:* Tuesday, November 15, 2011 4:38 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Demo &

Re: Demo

2011-11-15 Thread Pierson, Shawn
Behalf Of Jonas Stumph Stevnsvig Sent: Tuesday, November 15, 2011 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: Demo ** Now I'm curious - how can you harden the server to prevent this workaround? Den 15-11-2011 22:47, Kemes, Lisa skrev: ** Thanks so much!! I used this and it worked!

Re: Demo

2011-11-15 Thread Jonas Stumph Stevnsvig
ction Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker Sent: Tuesday, November 15, 2011 4:38 PM To: arslist@ARSLIST.ORG Subject: Re: Demo ** Ha

Re: Demo

2011-11-15 Thread Kemes, Lisa
Thanks so much!! I used this and it worked! Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker Sent: Tuesday, November 15, 2011 4:38 PM To: arslist@ARSLIST.ORG Subject: Re: Demo ** Haven't

Re: Demo

2011-11-15 Thread Nathan Aker
Tuesday, November 15, 2011 2:43 PM To: arslist@ARSLIST.ORG Subject: Demo ** I hope others have done the same thing. Installed AR System Application Software 7.6.04 SP2 on Windows 2008 server (we are using Oracle 11gR2). After install, I logged on using Demo, then went to the User Form and add

Re: Demo

2011-11-15 Thread Kemes, Lisa
re) But I was able to install it. Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, November 15, 2011 3:50 PM To: arslist@ARSLIST.ORG Subject: Re: Demo ** So you got the upgrade

Re: Demo

2011-11-15 Thread patrick zandi
gR2). > > After install, I logged on using Demo, then went to the User Form and > added my account and then changed the Demo Account from Fixed to Read (so I > could add 2 other users). > > Logged out and logged in as myself and DOH! I didn't add administrator > permissions on my

Demo

2011-11-15 Thread Kemes, Lisa
I hope others have done the same thing. Installed AR System Application Software 7.6.04 SP2 on Windows 2008 server (we are using Oracle 11gR2). After install, I logged on using Demo, then went to the User Form and added my account and then changed the Demo Account from Fixed to Read (so I

Re: Demo

2010-12-09 Thread Martinez, Marcelo A
Thanks Fred. The issue was that my data mgmt team hear was doing a DR test scenario in a segregated enviro and wanted me to 'test' it. I couldn't access the application b/c LDAP wasn't authenticating users. All the LDAP parameters were correct. I needed to login to the app

Re: Demo

2010-12-09 Thread Grooms, Frederick W
Of Martinez, Marcelo A Sent: Thursday, December 09, 2010 3:10 PM To: arslist@ARSLIST.ORG Subject: Demo Is there a way to retrieve the Demo password? Or where can it be changed in the database? ARS7.1 Thanks, Marcelo

Demo

2010-12-09 Thread Martinez, Marcelo A
Is there a way to retrieve the Demo password? Or where can it be changed in the database? ARS7.1 Thanks, Marcelo ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-28 Thread Joe D'Souza
ARS life.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of patrick zandi Sent: Tuesday, September 28, 2010 11:35 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow ** I think i

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-28 Thread patrick zandi
rchase the Migrator, which would in turn (prayerfully) provide a better tool. Just another Thought. On Tue, Sep 28, 2010 at 11:26 AM, Joe D'Souza wrote: > ** > I think this is a great idea too.. > > This won't be just useful for the purpose of demo but also for comparisons

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-28 Thread Joe D'Souza
I think this is a great idea too.. This won't be just useful for the purpose of demo but also for comparisons as to how far one has deviated from the original application. Sometimes its easy for a customer to loose visibility of where they have gone after installing the original application

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-27 Thread Easter, David
ssion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire Sent: Monday, September 27, 2010 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow ** I think this is an awesome Idea! I would love to have an OOTB instance of 7.6.x to

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-27 Thread Sanford, Claire
PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow ** Ya know, this brings up a thought... Dave? do you think it is feasible to have a couple of servers with 2 or 3 instances of the latest version for people to Demo over the web. Seems to be this is a

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-27 Thread patrick zandi
Ya know, this brings up a thought... Dave? do you think it is feasible to have a couple of servers with 2 or 3 instances of the latest version for people to Demo over the web. Seems to be this is a Sales promotion.. Demo Lab Free for a day, then it is wiped .. After all with the BMC Bladelogic

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-27 Thread Rabi Tripathi
--- On Thanks a lot! It came handy...to supplement my talking points. --- On Thu, 9/23/10, strauss wrote: > From: strauss > Subject: Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow > To: arslist@ARSLIST.ORG > Date: Thursday, September 23, 2010, 5:56 PM > I do hav

Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-23 Thread strauss
nter http://itsm.unt.edu/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rabi Tripathi Sent: Thursday, September 23, 2010 3:58 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow Hi

ITSM 7.5 or 7.6, need an instance for a demo...tomorrow

2010-09-23 Thread Rabi Tripathi
Hi all, this is a long shot, but I am trying any way. Anybody with ITSM 7.5 or 7.6 instance willing to let me use it tomorrow for a demo? I am doing an internal demo. 4 VM disks with ITSM that somebody was nice to send me turned out to be unusable. All I need to do is setup a few people and

Re: The truth about DEMO vs. TRIAL licensing (Was previously: Service-now.com)

2010-04-22 Thread Mansur, Joanne
rg] On Behalf Of Timothy Powell Sent: Wednesday, April 21, 2010 4:57 PM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] The truth about DEMO vs. TRIAL licensing (Was previously: Service-now.com) ** Joanne, it’s not a hate fest (at least not on my part). Yes, all of us that have been around the product

Re: The truth about DEMO vs. TRIAL licensing (Was previously: Service-now.com)

2010-04-21 Thread Susan Palmer
1, 2010 at 3:56 PM, Timothy Powell < timothy.pow...@pbs-consulting.com> wrote: > ** > > Joanne, it’s not a hate fest (at least not on my part). Yes, all of us that > have been around the product for awhile know that Oracle has gotten the > whole DEMO vs. TRIAL thing messed up,

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