Dear All,
Let me explain the problem again:
We have a corporate portal. The user logs into the corporate portal. He
clicks on a link for Remedy and we pass the username and password in the url
and the user accesses remedy to register trouble tickets etc. Hence the
login is transparent to users.
Try using APPLICATION-PERFORM-EXIT on a button.
- Original Message
From: Prashant Patil [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Monday, April 14, 2008 4:07:30 AM
Subject: Re: Explicitly Invalidate Remedy Session
** Dear All,
Let me explain the problem again:
We have
Invalidate Remedy Session
** Dear All,
Let me explain the problem again:
We have a corporate portal. The user logs into the corporate portal. He
clicks on a link for Remedy and we pass the username and password in the url
and the user accesses remedy to register trouble tickets etc. Hence
: Monday, April 14, 2008 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Explicitly Invalidate Remedy Session
LJ,
Actually I would bet that the problem lies with the Portal
design vs ARS license restrictions.
I suggest that [EMAIL PROTECTED] needs to read up on ARS and the use of
Load Balancers
, April 14, 2008 1:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Explicitly Invalidate Remedy Session
LJ,
Actually I would bet that the problem lies with the Portal
design vs ARS license restrictions.
I suggest that [EMAIL PROTECTED] needs to read up on ARS and the use of
Load Balancers
Hi Carey,
Using LogoutServlet I did the following test. Our portal has this scenario
as explained below for performing remedy logout process.
Browser 1 (Main portal window) - Click on remedy link which will perform
transparent login and show remedy form to user.
Browser 2 (child portal window)
Prashant,
The LogoutServlet is the right way to go. It however will not violate
the BMC license agreement for how licenses are to be used. ( There are
restrictions on the number of IP addresses, how long the license/token
will be held to a give IP, and other conditions that can not be
I'll take a stab at this ...
I believe what the user is looking for is a way to ensure a user has
logged out of Remedy, or possible a way to actually force a logout of
a user through workflow.
As understand it the only way to actually force the logout of a user
is to use the Admin tool and clear
Hi All,
We have a corporate portal where the users perform login and have access to
the remedy system to register trouble tickets etc. The portal is based on
frames and remedy opens in the content frame.
Now the situation is whenever the user performs portal logout we need to
make sure to kill
Of Prashant Patil
Sent: Monday, March 17, 2008 11:35 AM
To: arslist@ARSLIST.ORG
Subject: Explicitly Invalidate Remedy Session
**
Hi All,
We have a corporate portal where the users perform login and have access to
the remedy system to register trouble tickets etc. The portal is based on
frames
] *On Behalf Of *Prashant Patil
*Sent:* Monday, March 17, 2008 11:35 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Explicitly Invalidate Remedy Session
**
Hi All,
We have a corporate portal where the users perform login and have access
to the remedy system to register trouble tickets etc. The portal
] On Behalf Of Prashant Patil
Sent: Monday, March 17, 2008 12:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Explicitly Invalidate Remedy Session
** Hi Thivagar,
You can do that with the url format:
http://server/arsys/servlet/LoginServlet?server=serverusername=usernam
epwd=pwdgoto=/arsys/forms
Thivagar,
If the username and password are correct it wont ask for login and will be
redirected to the specified form. Well we do not have SSO implemented!
Regards,
Prashant
On Mon, Mar 17, 2008 at 9:56 AM, Thivagar Sankaran
[EMAIL PROTECTED] wrote:
**
Thanks Prashant,
Will it ask for
Of Prashant Patil
Sent: Monday, March 17, 2008 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: Explicitly Invalidate Remedy Session
** Thivagar,
If the username and password are correct it wont ask for login and will be
redirected to the specified form. Well we do not have SSO implemented!
Regards
Prashant,
This is the wrong URL. http://server/arsys/shared/logout.jsp
That jsp is just the ok, we are done with the logout process... now
what do we show the user? output file.
You need to make a call to the LogoutServlet. You can pass it a goto
value of the logout.jsp, or any other file you
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