Re: Floating License Timeout - myths and facts

2012-01-05 Thread Misi Mladoniczky
: Wednesday, January 04, 2012 3:42 PM To: arslist@ARSLIST.ORG Subject: Re: Floating License Timeout - myths and facts ** Dave, With that in mind, actually there is no license timeout functionality as we all understand, is that right? if user is inactive for the timeout interval, I would expect him

Re: Floating License Timeout - myths and facts

2012-01-05 Thread Mauricio M.
these products, and many free tools and utilities, at http://rrr.se. It has taken us years to completely understand the floating license timeout. It may be best to not think in the terms of a single user but think of a floating write license pool. My description below is for the server

Floating License Timeout - myths and facts

2012-01-04 Thread Mauricio M.
Hello everyone, Just bringing back the old question about how license timeout is supposed to work Which is the expected behaviour if user logged in and he had been granted with floating write license and now he is timed out due to session inactivity I mean, if the timeout interval expires, 1)

Re: Floating License Timeout - myths and facts

2012-01-04 Thread Shellman, David
2:01 PM To: arslist@ARSLIST.ORG Subject: Floating License Timeout - myths and facts Hello everyone, Just bringing back the old question about how license timeout is supposed to work Which is the expected behaviour if user logged in and he had been granted with floating write license and now he

Re: Floating License Timeout - myths and facts

2012-01-04 Thread Mauricio M.
@ARSLIST.ORG Subject: Floating License Timeout - myths and facts Hello everyone, Just bringing back the old question about how license timeout is supposed to work Which is the expected behaviour if user logged in and he had been granted with floating write license and now he is timed out due to session

Re: Floating License Timeout - myths and facts

2012-01-04 Thread Grooms, Frederick W
The license timeout is correct since it is Floating License Timeout. The user is still a valid user so they should be shown in the list (they just no longer have write access). For you scenario of a user returning at 59 minutes 59 seconds and doing some activity, since he has not lost

Re: Floating License Timeout - myths and facts

2012-01-04 Thread Shellman, David
It has taken us years to completely understand the floating license timeout. It may be best to not think in the terms of a single user but think of a floating write license pool. My description below is for the server floating write licenses. User B logs into the server. Is the number

Remedy Floating License Timeout

2009-04-29 Thread O'Brien, Keith KOB. (Citco)
Hi, I think I know the answer to this question but .. Can the floating license timeout be reduced to 15 minutes? ARS 7.1 / Solaris 10 / Oracle 10 Regards, Keith. Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http

Re: Remedy Floating License Timeout

2009-04-29 Thread Misi Mladoniczky
. Hi, I think I know the answer to this question but .. Can the floating license timeout be reduced to 15 minutes? ARS 7.1 / Solaris 10 / Oracle 10 Regards, Keith. Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http

Re: Remedy Floating License Timeout

2009-04-29 Thread Meyer, Jennifer L
Keith, Reducing the floating license timeout to 15 minutes is my dearest wish. Unfortunately, the floating license timeout has a lower limit of 1 hour. Jennifer Meyer From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf

Re: Remedy Floating License Timeout

2009-04-29 Thread Easter, David
. It will not reduce the system-wide floating license timeout for idle users, but addresses the most common situation that has prompted customers to request a reduced floating license token timeout. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc

Re: Floating License Timeout

2007-05-28 Thread Misi Mladoniczky
Hi, Just a couple of comments: George are not talking about FLOATING-READ (or FIXED-READ which does not exist), but assigning LicenseType=READ to the users in 1:st line that only registers calls. Submitter-mode-locked is only needed if READ-users will MODIFY tickets. They can only modify

Re: Floating License Timeout

2007-05-25 Thread Anukampa Malik
Yes Bing, you have understood my problem correctly. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bradford Bingel Sent: Friday, May 25, 2007 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: Floating License Timeout

Re: Floating License Timeout

2007-05-25 Thread Bradford Bingel
@ARSLIST.ORG Subject: Re: Floating License Timeout ** Yes Bing, you have understood my problem correctly. _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bradford Bingel Sent: Friday, May 25, 2007 10:57 AM To: arslist@ARSLIST.ORG Subject

Re: Floating License Timeout

2007-05-25 Thread Shellman, David
Subject: Re: Floating License Timeout ** As far as I've understood, losing your floating license does not introduce a problem unless there are no free floating licences when you try to perform actions that requires a license. Remedy will simply check for an available license. I'm not sure how

Re: Floating License Timeout

2007-05-25 Thread Runar Helle
: Re: Floating License Timeout Isn't this only an issue only if the floating license pool isn't large enough? If that's the case then one should be looking at a license management solution. Let's look at it a different way. If it was possible to provide the warning message, what

Re: Floating License Timeout

2007-05-25 Thread Payne, George
To: arslist@ARSLIST.ORG Subject: Re: Floating License Timeout Isn't this only an issue only if the floating license pool isn't large enough? If that's the case then one should be looking at a license management solution. Let's look at it a different way. If it was possible to provide the warning

Re: Floating License Timeout

2007-05-25 Thread igor ivanov
Hi, George It doesn't take anything more than a Read license to SUBMIT new tickets. When we got that straightened out around here... How did you ? Are you talking about switching to locked mode? We are in changeable mode and users get READ type only when FLOATING unavailable. How people with

Re: Floating License Timeout

2007-05-25 Thread igor ivanov
: GSA Federal Acquisition Service : Ph: 703.605.1837 : ICQ: 239.456.713 Payne, George [EMAIL PROTECTED] 05/25/2007 11:39 AM To [EMAIL PROTECTED] cc Subject RE: Floating License Timeout Hey Igor, The main premise would be that anyone that’s strictly doing DATA ENTRY (not editing

Floating License Timeout

2007-05-24 Thread Anukampa Malik
Hi List, It is possible to have a message pop-up when the floating license is timed-out so that the user is aware that he no longer has write license? We are using ARS 5.1.2. Thanks Anukampa DISCLAIMER:

Re: Floating License Timeout

2007-05-24 Thread Shellman, David
discussion list(ARSList) arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Sent: Thu May 24 06:45:20 2007 Subject: Floating License Timeout ** Hi List, It is possible to have a message pop-up when the floating license is timed-out so that the user is aware that he no longer has

FW: Floating License Timeout

2007-05-24 Thread Heider, Stephen
and send it to a couple people to test and then post it. Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anukampa Malik Sent: Thursday, May 24, 2007 6:45 AM To: arslist@ARSLIST.ORG Subject: Floating License

Re: Floating License Timeout

2007-05-24 Thread Runar Helle
Subject: FW: Floating License Timeout If there is a way via the ARS API to tell if a Floating license has timed out, then Yes it could be done - at least in the Windows User Tool. To do this you would need a console app that would run from an AL that fires every ## minutes. The console app

Re: Floating License Timeout

2007-05-24 Thread Bradford Bingel
) ITM3 California http://www.itm3.com/ [EMAIL PROTECTED] (email) 925-260-6394 (mobile) _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Runar Helle Sent: Thursday, May 24, 2007 5:54 AM To: arslist@ARSLIST.ORG Subject: Re: Floating License Timeout