Re: RESOLVED: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread LJ LongWing
boun...@arslist.org] *On Behalf Of *LJ > LongWing > *Sent:* Monday, December 18, 2017 7:35 PM > *To:* ARSList > *Subject:* Re: Transfer attachment from one AR Server to another AR > Server through Java API > > > > Radhika, > > I suspect that your Entry object 'userEntry' co

RESOLVED: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread Narayanan, Radhika
7:35 PM To: ARSList Subject: Re: Transfer attachment from one AR Server to another AR Server through Java API Radhika, I suspect that your Entry object 'userEntry' contains a blank Attachment field, and is as such, re-blanking ittry this Stat=userEntry.get(Integer.valueOf(7)).getIntValue

Re: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread LJ LongWing
t; > > > Thanks Eric Roys and LJ Longwing. Now while I’m able to copy the > attachment from ITSM 9.1.03 server to ITSM 8.1.02 server, it lasts for less > than a second. I’ve 2 Java API programs. The first one , running on source > server, copies the attachment from 9.1 serve

RE: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread Narayanan, Radhika
Hi, Thanks Eric Roys and LJ Longwing. Now while I’m able to copy the attachment from ITSM 9.1.03 server to ITSM 8.1.02 server, it lasts for less than a second. I’ve 2 Java API programs. The first one , running on source server, copies the attachment from 9.1 server to 8.1 server. After this, I

Re: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-15 Thread Roys, Eric
Re: Transfer attachment from one AR Server to another AR Server through Java API Radhika, To retrieve an attachment from the source server you need to do two calls, one from an entry perspective to get the file name and size, and another from a getblob to get the actual attachment infothen

Re: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-15 Thread LJ LongWing
M 9.1.03 to > another custom form on ITSM 8.1.02 through Java API. > > Here is the syntax used in the Java program. The issue is that the while > the file name is visible on 8.1.02 form after the transfer, when I open the > file there is nothing within. I other words , an empty fil

Transfer attachment from one AR Server to another AR Server through Java API

2017-12-15 Thread Narayanan, Radhika
Hi List, I'm trying to transfer an attachment from a custom form on ITSM 9.1.03 to another custom form on ITSM 8.1.02 through Java API. Here is the syntax used in the Java program. The issue is that the while the file name is visible on 8.1.02 form after the transfer, when I open the file

Re: Date format in Java API search criteria

2017-12-14 Thread Misi Mladoniczky
-Duser.language=en/sv -Duser.country=US/EN, but without any change to the result. So the question is if these are fixed formats in the Java API or if it can be controlled from outside the Java program. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask

Re: Date format in Java API search criteria

2017-12-14 Thread Misi Mladoniczky
er 2017 22:51 To: ARSList Subject: Re: Date format in Java API search criteria The problem here is that he's not writing a java application, he's using an existing BMC provided tool, he just wants to be able to specify the date format for his queries On Wed, Dec 13, 2017

RE: Date format in Java API search criteria

2017-12-13 Thread Hullule, Kiran
;carlbwil...@gmail.com> Sent: Wednesday, December 13, 2017 11:01:44 PM To: 'ARSList' Subject: RE: Date format in Java API search criteria Then the date format is taken from the AR Server format. -- Kind Regards, Carl Wilson From: ARSList [mailto:

RE: Date format in Java API search criteria

2017-12-13 Thread Carl Wilson
] On Behalf Of LJ LongWing Sent: 13 December 2017 22:51 To: ARSList <arslist@arslist.org> Subject: Re: Date format in Java API search criteria The problem here is that he's not writing a java application, he's using an existing BMC provided tool, he just wants to be able to specify the date

RE: Date format in Java API search criteria

2017-12-13 Thread Carl Wilson
ct: Re: Date format in Java API search criteria The problem here is that he's not writing a java application, he's using an existing BMC provided tool, he just wants to be able to specify the date format for his queries On Wed, Dec 13, 2017 at 3:46 PM, Carl Wilson <carlbwil...@

Re: Date format in Java API search criteria

2017-12-13 Thread LJ LongWing
> > > > > -- > > > > Kind Regards, > > > > *Carl Wilson* > > > > > > *From:* ARSList [mailto:arslist-boun...@arslist.org] *On Behalf Of *Misi > Mladoniczky > *Sent:* 13 December 2017 18:10

RE: Date format in Java API search criteria

2017-12-13 Thread Carl Wilson
rslist.org] On Behalf Of Misi Mladoniczky Sent: 13 December 2017 18:10 To: ARSList <arslist@arslist.org> Subject: Re: Date format in Java API search criteria Hi, Some further testing seems to indicate that the following different formats always works in any combination: Date port

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
lto:arslist-boun...@arslist.org (mailto:mailto:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently defaults to the Swedish format &quo

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
ilto:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently defaults to the Swedish format "-MM-DD HH:mm:ss". One of m

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
to:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently defaults to the Swedish format "-MM-DD HH:mm:ss". One

RE: Date format in Java API search criteria

2017-12-13 Thread Grooms, Frederick W
What if you do set ARDATE? From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList <arslist@arslist.org> Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently de

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
r had to explore.the API defaults to MM-DD- HH:MM:SS type of formatwhich is standard in America (and just about nowhere else)I've never had to deal with date/time formatting in the Java APIso sorry, I don't have a ready answer for you :| On Wed, Dec 13, 2017 at 9:15 AM,

Re: Date format in Java API search criteria

2017-12-13 Thread LJ LongWing
okthat's a very good question that I've never had to explore.the API defaults to MM-DD- HH:MM:SS type of formatwhich is standard in America (and just about nowhere else)I've never had to deal with date/time formatting in the Java APIso sorry, I don't have a ready answer

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
Hi again, In this specific situation I could also rephrase the question. How do you know which format will be used in the parseQualification when executing a Java-API program? Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing

Re: Date format in Java API search criteria

2017-12-13 Thread LJ LongWing
I'm sorry Misi, I'm not sure I understand your inquiry...are you asking how do you tell the Java api that when using the parseQualification method what format a date, included in that string is? On Wed, Dec 13, 2017 at 9:04 AM, Misi Mladoniczky <m...@rrr.se> wrote: > Hi, > > How

Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
Hi, How do you control which date format is used by a client Java ARAPI program when parsing the qualifier string before q query? In the C-API you would set environment ARDATE="%Y-%m-%d %H:%M:%S" or similar. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011)

Creating Custom Objects via Java API

2015-10-29 Thread Agu, Chike U
Hi Listers, Has anyone used the BMC Java API to create Custom Objects directly in ARS? When I create a new packing list (via Remedy Java API version 8.1) that contains custom objects, the packing list itself is created as an "Unmodified" object? I have looked through the Java API d

Re: Creating Custom Objects via Java API

2015-10-29 Thread LJ LongWing
additional questions, please feel free to ask either here or there :) On Thu, Oct 29, 2015 at 2:37 PM, Agu, Chike U <chike.u@jpmorgan.com> wrote: > ** > > Hi Listers, > > > > Has anyone used the BMC Java API to create *Custom* Objects directly in > ARS? When I

Re: Creating Custom Objects via Java API

2015-10-29 Thread Agu, Chike U
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Thursday, October 29, 2015 5:05 PM To: arslist@ARSLIST.ORG Subject: Re: Creating Custom Objects via Java API ** Chike, I'm not surprised that you are having difficulty with this...it's

Re: Legacy Java API code

2015-07-30 Thread Agu, Chike U
To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, I have not investigated the origin of the legacy content, but I did extract new packages from the installers and added the rcmn*.dll file to the \lib directory. I hade newer patches than the current ones, so I added the following two

Re: Legacy Java API code

2015-07-28 Thread Misi Mladoniczky
Hi, In my 6.3 installer I found the rcmn63.dll, i found 3 icu-files all having the number 32... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save

Re: Legacy Java API code

2015-07-28 Thread Misi Mladoniczky
Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 28, 2015 3:09 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, In my 6.3 installer I found the rcmn63.dll, i found 3 icu-files all having the number 32

Re: Legacy Java API code

2015-07-28 Thread Agu, Chike U
that was strange. Regards, Chike -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 28, 2015 3:09 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, In my 6.3 installer I

Re: Legacy Java API code

2015-07-28 Thread Agu, Chike U
Many thanks Misi. Will do. Regards, Chike -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 28, 2015 10:20 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, I have

Re: Legacy Java API code

2015-07-28 Thread Agu, Chike U
@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 28, 2015 10:20 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, I have not investigated the origin of the legacy content, but I did extract new packages from the installers and added the rcmn*.dll file to the \lib

Re: Legacy Java API code

2015-07-28 Thread Misi Mladoniczky
are not there. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso Sent: Monday, July 27, 2015 4:31 PM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Try here: https://rrr.se/cgi/index?pg=arapi

Legacy Java API code

2015-07-27 Thread Agu, Chike U
Hi Listers, Does anyone have these dlls for ARS 6.3 or 7.0? I have legacy code that I'm trying to run from eclipse but I keep getting errors. Our servers are all Unix based so I don't have any of these files. arjni63.dll: Can't find dependent libraries. Arjni70.dll: Can't find dependent

Re: Legacy Java API code

2015-07-27 Thread Frank Caruso
Try here: https://rrr.se/cgi/index?pg=arapi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Legacy Java API code

2015-07-27 Thread Agu, Chike U
: Re: Legacy Java API code Try here: https://rrr.se/cgi/index?pg=arapi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This email is confidential and subject

Re: Legacy Java API code

2015-07-27 Thread Agu, Chike U
:42 PM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Here is a link to 7.0 API libraries. https://dl.dropboxusercontent.com/u/39676662/ars70API.zip The following are the contents of that archive. ./ ├── arapi70.jar ├── ardoc70.jar ├── arutil70.jar ├── doc │ ├── META-INF

Re: Legacy Java API code

2015-07-27 Thread Derek Berube
Subject: Re: Legacy Java API code Try here: https://rrr.se/cgi/index?pg=arapi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years This email is confidential

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread LJ LongWing
of java API that can be used to retrieve data from a form based upon a composite qualification? ** ** e.g. Form A and Form B ** ** Retrieve Data from Form A where FormA.Field1=FormB.Field2 ** ** ** ** Thanks in advance Naveen ** ** ** ** _ARSlist: Where

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread Misi Mladoniczky
Hi, There is indeed a new API-call introduced in verison 7.6.04, to allow BIRT to do ad-hoc joins. The C-API call is ARGetListEntryWithMultiSchemaFields(), and there should be a Java-API equivalent. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread LJ LongWing
to do ad-hoc joins. The C-API call is ARGetListEntryWithMultiSchemaFields(), and there should be a Java-API equivalent. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread Eric Roys
Naveen, You can find reference to retrieving entries from multiple forms in the 7.6.4 C API Reference document provided by BMC. There is a section specific to this along with example in C and Java api. Beyond simple joins, it also covers recursion, and other interesting things, if needed

Java API for Query based upon a composite qualification

2013-10-31 Thread Setya, Naveen
Greetings, Can someone please provide an example of java API that can be used to retrieve data from a form based upon a composite qualification? e.g. Form A and Form B Retrieve Data from Form A where FormA.Field1=FormB.Field2 Thanks in advance Naveen

Java API

2013-10-04 Thread Neha Khandelwal
Hi List, Please help me with your expertise on below query. I am working on ITSM 7.6 version. I have requirement to create a Java script which should extract HPD:Help Desk form data through Java API. Now I need to check do I have everything already installed or configured to run Java script

Re: Java API

2013-10-04 Thread Jonas Stumph Stevnsvig
to create a Java script which should extract HPD:Help Desk form data through Java API. Now I need to check do I have everything already installed or configured to run Java script at Remedy side. As I looked into installation directory of ARSystem I found at following path .../ARSystem/api

Re: Java API

2013-10-04 Thread Neha Khandelwal
Hi Jonas, Thanks for replying. Yes, I am not very much invloved into Java. After typing command suggested by you, I got javac version as 1.6.0_30, which means jdk is installed, right? Regards Neha Khandelwal ___

Re: Java API

2013-10-04 Thread Jonas Stumph Stevnsvig
Correct On 04/10/2013 13:02 Neha Khandelwal jbpn...@gmail.com wrote: Hi Jonas, Thanks for replying. Yes, I am not very much invloved into Java. After typing command suggested by you, I got javac version as 1.6.0_30, which means jdk is installed, right? Regards Neha Khandelwal

RES: Java API changes in ARS v8.1

2013-09-19 Thread Tadeu Augusto Dutra Pinto
) [mailto:arslist@ARSLIST.ORG] Em nome de Raj Enviada em: quarta-feira, 28 de agosto de 2013 16:28 Para: arslist@ARSLIST.ORG Assunto: Re: Java API changes in ARS v8.1 ** Thanks LJ for you help. I will initiate a ticket with BMC to get those. Would appreciate if you could send it across otherwise no problem

Create/update CIs are very slow using CMDB Output step and cmdb java api as well

2013-09-15 Thread patchsk
Brand new Remedy,CMDB installation all with verison 8.1. All VMs are on Linux 6.x with 8GB ram, 4 CPU, Oracle 11g with 16GB RAM, Java 1.7_25 We have several CMDB java apis and spoon jobs as well that create/update CIs. To base line we disabled inline/batch normalization and reconciliation.

Re: Create/update CIs are very slow using CMDB Output step and cmdb java api as well

2013-09-15 Thread Carl Wilson
Sent: 15 September 2013 10:12 To: arslist@ARSLIST.ORG Subject: Create/update CIs are very slow using CMDB Output step and cmdb java api as well ** Brand new Remedy,CMDB installation all with verison 8.1. All VMs are on Linux 6.x with 8GB ram, 4 CPU, Oracle 11g with 16GB RAM, Java 1.7_25 We

Java API changes in ARS v8.1

2013-08-28 Thread Raj
Hi All, I am looking for changes in Java API after ARS v7.5. Would it be in release notes or what's new docs, where I can find this information? Also, are there any considerable changes? Thank you, Raj ___ UNSUBSCRIBE

Re: Java API changes in ARS v8.1

2013-08-28 Thread Longwing, Lj
in Java API after ARS v7.5. Would it be in release notes or what's new docs, where I can find this information? Also, are there any considerable changes? Thank you, Raj _ARSlist: Where the Answers Are and have been for 20 years_

Re: Java API changes in ARS v8.1

2013-08-28 Thread Raj
Thanks LJ. I am trying to browse through v8.1 docs. Could you please tell which JavaDocs you are referring to. Are those the one under - Developing an API programhttps://docs.bmc.com/docs/display/ars81/Developing+an+API+program BMC Remedy AR System Java API overviewhttps://docs.bmc.com/docs

Re: Java API changes in ARS v8.1

2013-08-28 Thread Longwing, Lj
are referring to. Are those the one under - Developing an API programhttps://docs.bmc.com/docs/display/ars81/Developing+an+API+program BMC Remedy AR System Java API overviewhttps://docs.bmc.com/docs/display/ars81/BMC+Remedy+AR+System+Java+API+overview ? _ARSlist: Where the Answers Are and have been

Re: Java API changes in ARS v8.1

2013-08-28 Thread Raj
I do not have the ARS Installed, is there any way to retrieve that document? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Java API changes in ARS v8.1

2013-08-28 Thread Longwing, Lj
Well, you are looking for the changes in multiple versions 7.6.03 7.6.04 8.0 8.1 So, while I would have some of those...BMC is pretty stingy with people just sending things out in the past...I would contact BMC directly to get copies of the docs On Wed, Aug 28, 2013 at 12:43 PM, Raj

Re: Java API changes in ARS v8.1

2013-08-28 Thread Raj
Thanks LJ for you help. I will initiate a ticket with BMC to get those. Would appreciate if you could send it across otherwise no problem at all. Forgot to mention earlier, we are on ARS upgrade path from v5.1.2 to v8.1. We have some customizations/code which is using Java API v7.5. Looking

Re: ITSM 7.6.04 - Integration through Java API

2013-08-14 Thread Neha Khandelwal
report via FTP mode. My requirement is to send plain text file through FTP mode with some specific delimiter. But plain text file option is not available in BMC Analytics, Also is there any option that I need to enable first before sending file in FTP mode? 2. Through Java API

Re: ITSM 7.6.04 - Integration through Java API

2013-08-14 Thread Longwing, Lj
. Through Java API - 1. Create an escalation to run on periodic basis which I want. 2. This escalation will invoke a Java script, and through Java API commands, retrieve set of incidents from HPD:Help Desk. Can you please assist me which java API method should be used to acheive

Re: ITSM 7.6.04 - Integration through Java API

2013-08-14 Thread Karthik
. Through Java API - 1. Create an escalation to run on periodic basis which I want. 2. This escalation will invoke a Java script, and through Java API commands, retrieve set of incidents from HPD:Help Desk. Can you please assist me which java API method should be used to acheive

ITSM 7.6.04 - Integration through Java API

2013-08-13 Thread Neha
sending file in FTP mode? 2. Through Java API - 1. Create an escalation to run on periodic basis which I want. 2. This escalation will invoke a Java script, and through Java API commands, retrieve set of incidents from HPD:Help Desk. Can you please assist me which java API

Re: ITSM 7.6.04 - Integration through Java API

2013-08-13 Thread Longwing, Lj
is to send plain text file through FTP mode with some specific delimiter. But plain text file option is not available in BMC Analytics, Also is there any option that I need to enable first before sending file in FTP mode? 2. Through Java API - 1. Create an escalation to run

Re: Issues/Questions on ARS Java API

2013-06-28 Thread Anandsagar Sah
Thanks! Using these method worked :) Thanks Regards, Anandsagar From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Curtis Gallant Sent: Thursday, June 27, 2013 4:52 PM To: arslist@ARSLIST.ORG Subject: Re: Issues/Questions on ARS Java API ** For #1

Issues/Questions on ARS Java API

2013-06-27 Thread Anandsagar Sah
Hello All, I have 3 questions around ARS Java API. 1. I have a Active Link Object, how do I get the human readable Run If Qualification ? i.e. ActiveLink arObject = server.getActiveLink(arObjectName); System.out.println(Run If: + arObject.getQualifier()); This prints Run If: [Operation

Re: Issues/Questions on ARS Java API

2013-06-27 Thread Curtis Gallant
Java API. **1. **I have a Active Link Object, how do I get the human readable Run If Qualification ? i.e. ActiveLink arObject = server.getActiveLink(arObjectName); System.out.println(Run If: + *arObject.getQualifier());* ** ** *This prints* Run If: [Operation

Re: Issues/Questions on ARS Java API

2013-06-27 Thread Agarwal, Tanuj
Please find the replies below From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anandsagar Sah Sent: Thursday, June 27, 2013 1:02 PM To: arslist@ARSLIST.ORG Subject: Issues/Questions on ARS Java API ** Hello All, I have 3 questions around ARS Java

Re: Issues/Questions on ARS Java API

2013-06-27 Thread Longwing, Lj
statement for the possible values and output based on the assignment type because obviously the 'asString' method is returning null where it shouldn't. On Thu, Jun 27, 2013 at 1:31 AM, Anandsagar Sah anandsagar@bt.comwrote: ** Hello All, ** ** I have 3 questions around ARS Java API

8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
We have recently seen a sporadic issue with the 8.0 Java API against a 7.6.4 server… The issue is -- a record is created at 2013-06-10T12:00:00 … (call this 123456789) However when the record gets updated… The log shows update T1 where c4 = 123456788 …… (Notice - the one second less than

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Longwing, Lj
:50 AM, John Sundberg john.sundb...@kineticdata.com wrote: ** We have recently seen a sporadic issue with the 8.0 Java API against a 7.6.4 server… The issue is -- a record is created at 2013-06-10T12:00:00 … (call this 123456789) However when the record gets updated… The log shows

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
On Wed, Jun 12, 2013 at 9:50 AM, John Sundberg john.sundb...@kineticdata.com wrote: ** We have recently seen a sporadic issue with the 8.0 Java API against a 7.6.4 server… The issue is -- a record is created at 2013-06-10T12:00:00 … (call this 123456789) However when the record gets

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Longwing, Lj
, or even an 8.1 jar file for testing On Wed, Jun 12, 2013 at 9:50 AM, John Sundberg john.sundb...@kineticdata.com wrote: ** We have recently seen a sporadic issue with the 8.0 Java API against a 7.6.4 server… The issue is -- a record is created at 2013-06-10T12:00:00 … (call

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Mueller, Doug
have not worked directly with the API for a while and am more familiar with the C API where this time value is an explicit parameter to the call. I am not sure how it is set in the Java API. Scenario 1 - Is your code creating and then modifying the entry? Where do you get the timestamp you

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
Good info. I referenced create_date -- since that is what we see in the log -- and just assumed last_mod would be the same. We are not really setting/dealing with the last_modified date/time -- however I suspect the Java API holds that data internally in the EntryObject… so when we update

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Longwing, Lj
assumed last_mod would be the same. We are not really setting/dealing with the last_modified date/time -- however I suspect the Java API holds that data internally in the EntryObject… so when we update the EntryObject with our new field name/value pairs I suspect the last_modified date/time

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
-- and just assumed last_mod would be the same. We are not really setting/dealing with the last_modified date/time -- however I suspect the Java API holds that data internally in the EntryObject… so when we update the EntryObject with our new field name/value pairs I suspect the last_modified date/time

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
create_date -- since that is what we see in the log -- and just assumed last_mod would be the same. We are not really setting/dealing with the last_modified date/time -- however I suspect the Java API holds that data internally in the EntryObject… so when we update the EntryObject with our new

Java API and JSP

2013-01-08 Thread John Baker
Hello Does the JSP contain the include directive? %@ page import=com.bmc.arsys.api.ARServerUser % John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Java API and JSP

2013-01-08 Thread jayesh panchal
Yes..you can use use include directive as ARS is build on struts framework but include is used with tiles to include another jsp in one jsp bodyyou have given example is not for include directive but its a page directive used to import other java files or package to use defined function from

Re: Java API and JSP

2013-01-08 Thread kanhu mohapatra
Yes, ARS can be used inside include directive. The include tag lib directory is used to include other page into the current page. And the page directive is used to import java files, package and directive in to the page. Regards, Kanhu On Wed, Jan 9, 2013 at 10:27 AM, jayesh panchal

Re: Java API and JSP

2013-01-07 Thread Longwing, LJ CTR MDA/IC
G Sent: Monday, January 07, 2013 3:03 PM To: arslist@ARSLIST.ORG Subject: Java API and JSP ** Does anyone have experience using the BMC Java API in JSP web pages? I am able to successfully write java programs that connect to ARS and query, insert, update data in Remedy forms, etc. However, I

7.6.4 Java Api Trivia - Recursive Query Level

2012-11-16 Thread Eric Roys
Good Friday to you, Is it possible to get the level as output from a recursive query call? There doesn't appear to be, unless I've not found it, a way by which to retrieve it from the results. The sql trace (on ms sql) provides that the sql is establishing level. Alternatively a api

Re: 7.6.4 Java Api Trivia - Recursive Query Level

2012-11-16 Thread Grooms, Frederick W
To: arslist@ARSLIST.ORG Subject: 7.6.4 Java Api Trivia - Recursive Query Level Good Friday to you, Is it possible to get the level as output from a recursive query call? There doesn't appear to be, unless I've not found it, a way by which to retrieve it from the results. The sql trace (on ms sql

AW: Java API connection pool question..

2012-04-14 Thread Conny Martin
Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] Im Auftrag von Dee Gesendet: Donnerstag, 12. April 2012 17:13 An: arslist@ARSLIST.ORG Betreff: Re: Java API connection pool question.. Axton, From our network admins, these points

Re: AW: Java API connection pool question..

2012-04-14 Thread RemedyAdmin
) [mailto:arslist@ARSLIST.ORG] Im Auftrag von Dee Gesendet: Donnerstag, 12. April 2012 17:13 An: arslist@ARSLIST.ORG Betreff: Re: Java API connection pool question.. Axton, From our network admins, these points where made, in response to your post. The connections from the midtier

Re: Java API connection pool question..

2012-04-13 Thread Mark Hodges
If the firewall is only closing the inactive connections, you might be able to persuade the mid tier to close them itself. Normally the mid tier keeps some unspecified number of idle connections in the pool for a certain time. In 7.6.4 there are options in the mid-tier config pages to set the

Re: Java API connection pool question..

2012-04-13 Thread Dee
Thanks Mark, We are looking into both responses from you and Axton. Bmc eluded to connections to arserver are from the Java API connection pool, with 7.6.4 there's a new option called Lifespan, which if enabled, a connection will continue to talk to the same arserver it was linked

Re: Java API connection pool question..

2012-04-12 Thread Dee
the immediate unit of work is finished. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Java-API-connection-pool-question-tp7454090p7459721.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com

Re: Java API connection pool question..

2012-04-12 Thread Axton
the API operates: ?xml version=1.0 encoding=UTF-8? !-- This is a sample configuration file for AR System Java API. The values of the API configuration parameters in this sample are the default values. To override the default values, copy or rename this file to arsys_api.xml and change

Re: Java API connection pool question..

2012-04-11 Thread Dee
Thanks Axton, I posed the question to your websphere admins, We use http server in this case is IBM HTTP Server - 6.1.0.25, j2ee server - IBM WebSphere Application Server - ND - 6.1.0.25. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Java-API

Re: Java API connection pool question..

2012-04-11 Thread Axton
-system.1093659.n2.nabble.com/Java-API-connection-pool-question-tp7454090p7456744.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives

Re: Java API connection pool question..

2012-04-11 Thread RemedyAdmin
/Java-API-connection-pool-question-tp7454090p7456744.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12

Re: Java API connection pool question..

2012-04-11 Thread Axton
Application Server - ND - 6.1.0.25. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Java-API-connection-pool-question-tp7454090p7456744.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com

Re: Java API connection pool question..

2012-04-11 Thread Dee
, the production is in a legacy environment, no firewalls, and portmapped. We don't encounter the issue. In the near future we will be moving to new server behind firewall. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Java-API-connection-pool-question-tp7454090p7458264

Java API connection pool question..

2012-04-10 Thread Dee
is set to 60 min. We see slow/long logins and 'out of state session in the firewall. So if the Connections to arserver are from the Java API connection pool, - How can the connection pool be managed? - If the keepalive protocol is enabled, will this keep session to database open

Re: Java API connection pool question..

2012-04-10 Thread Axton
to arserver are from the Java API connection pool, - How can the connection pool be managed? - If the keepalive protocol is enabled, will this keep session to database open? - If the connection pool is has stale connection, how can they flushed immediately such that less time to create new

Java API question - how to save a filter

2012-04-07 Thread John Sundberg
Java ARS API 7.6 Any idea how to save a filter…. f = user.getFilter(SomeSampleFilter) f.setHelpText(John was here) f.save ??? f.commit ??? f. I looked through the docs -- couldn't find anything …. I may have totally missed it. ??? -John -- *John Sundberg* Kinetic Data, Inc.

Re: Java API question - how to save a filter

2012-04-07 Thread John Sundberg
(Found my own answer) -- actually - walked away from the computer -- did some dishes -- then thought uggg - the user needs to save it -- not the filter itself… Often the best way to solve a problem - is to walk away from the computer. My wife would say -- would be to do some dishes :)

Re: Java API: how to really log out ? (v7.1)

2012-02-02 Thread Thibaut Barrère
Hi Ben, Not being a Java guy, I hesitate to ask, but should you not logout first then clear the context? that wa a good suggestion :) I tried both orders but the leak still occurs. I'll see with a more recent version of ARS later on. thanks anyway! Thibaut -- http://www.logeek.fr

Re: Java API: how to really log out ? (v7.1)

2012-01-24 Thread Ben Chernys
Not being a Java guy, I hesitate to ask, but should you not logout first then clear the context? Ben From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thibaut Barrère Sent: January-24-12 08:59 To: arslist@ARSLIST.ORG Subject: Re: Java API: how

Java API: how to really log out ? (v7.1)

2012-01-24 Thread John Baker
ARServerUser.clear() doesn't do anything but call logout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

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