Re: RESOLVED: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread LJ LongWing
o:arslist-boun...@arslist.org] *On Behalf Of *LJ > LongWing > *Sent:* Monday, December 18, 2017 7:35 PM > *To:* ARSList > *Subject:* Re: Transfer attachment from one AR Server to another AR > Server through Java API > > > > Radhika, > > I suspect that your Entry object 

RESOLVED: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread Narayanan, Radhika
7:35 PM To: ARSList Subject: Re: Transfer attachment from one AR Server to another AR Server through Java API Radhika, I suspect that your Entry object 'userEntry' contains a blank Attachment field, and is as such, re-blanking ittry this Stat=userEntry.get(Integer.valueOf(7)).g

Re: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread LJ LongWing
gt; Hi, > > > > Thanks Eric Roys and LJ Longwing. Now while I’m able to copy the > attachment from ITSM 9.1.03 server to ITSM 8.1.02 server, it lasts for less > than a second. I’ve 2 Java API programs. The first one , running on source > server, copies the attachment from

RE: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-18 Thread Narayanan, Radhika
Hi, Thanks Eric Roys and LJ Longwing. Now while I’m able to copy the attachment from ITSM 9.1.03 server to ITSM 8.1.02 server, it lasts for less than a second. I’ve 2 Java API programs. The first one , running on source server, copies the attachment from 9.1 server to 8.1 server. After this, I

Re: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-15 Thread Roys, Eric
Java API Radhika, To retrieve an attachment from the source server you need to do two calls, one from an entry perspective to get the file name and size, and another from a getblob to get the actual attachment infothen when moving the attachment to the remote system you need to do the

Re: Transfer attachment from one AR Server to another AR Server through Java API

2017-12-15 Thread LJ LongWing
n ITSM 9.1.03 to > another custom form on ITSM 8.1.02 through Java API. > > Here is the syntax used in the Java program. The issue is that the while > the file name is visible on 8.1.02 form after the transfer, when I open the > file there is nothing within. I other words , an empt

Transfer attachment from one AR Server to another AR Server through Java API

2017-12-15 Thread Narayanan, Radhika
Hi List, I'm trying to transfer an attachment from a custom form on ITSM 9.1.03 to another custom form on ITSM 8.1.02 through Java API. Here is the syntax used in the Java program. The issue is that the while the file name is visible on 8.1.02 form after the transfer, when I open the

Re: Date format in Java API search criteria

2017-12-14 Thread Misi Mladoniczky
-Duser.language=en/sv -Duser.country=US/EN, but without any change to the result. So the question is if these are fixed formats in the Java API or if it can be controlled from outside the Java program. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask

Re: Date format in Java API search criteria

2017-12-14 Thread Misi Mladoniczky
er 2017 22:51 To: ARSList Subject: Re: Date format in Java API search criteria The problem here is that he's not writing a java application, he's using an existing BMC provided tool, he just wants to be able to specify the date format for his queries On Wed, Dec

RE: Date format in Java API search criteria

2017-12-13 Thread Hullule, Kiran
To: 'ARSList' Subject: RE: Date format in Java API search criteria Then the date format is taken from the AR Server format. -- Kind Regards, Carl Wilson From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing Sent: 1

RE: Date format in Java API search criteria

2017-12-13 Thread Carl Wilson
Behalf Of LJ LongWing Sent: 13 December 2017 22:51 To: ARSList Subject: Re: Date format in Java API search criteria The problem here is that he's not writing a java application, he's using an existing BMC provided tool, he just wants to be able to specify the date format for h

RE: Date format in Java API search criteria

2017-12-13 Thread Carl Wilson
Then the date format is taken from the AR Server format. -- Kind Regards, Carl Wilson From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing Sent: 13 December 2017 22:51 To: ARSList Subject: Re: Date format in Java API

Re: Date format in Java API search criteria

2017-12-13 Thread LJ LongWing
gt; > > > -- > > > > Kind Regards, > > > > *Carl Wilson* > > > > > > *From:* ARSList [mailto:arslist-boun...@arslist.org] *On Behalf Of *Misi > Mladoniczky > *Sent:* 13 December 2017 18:10 > > *To:*

RE: Date format in Java API search criteria

2017-12-13 Thread Carl Wilson
rslist.org] On Behalf Of Misi Mladoniczky Sent: 13 December 2017 18:10 To: ARSList Subject: Re: Date format in Java API search criteria Hi, Some further testing seems to indicate that the following different formats always works in any combination: Date portion: "2017-01-31", "2

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
lto:arslist-boun...@arslist.org (mailto:mailto:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently defaults to the Swedish format &quo

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
ilto:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently defaults to the Swedish format "-MM-DD HH:mm:ss". One of m

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
to:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently defaults to the Swedish format "-MM-DD HH:mm:ss". One

RE: Date format in Java API search criteria

2017-12-13 Thread Grooms, Frederick W
What if you do set ARDATE? From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Wednesday, December 13, 2017 10:46 AM To: ARSList Subject: Re: Date format in Java API search criteria Hi, Well, on my Ubuntu-machine it apparently defaults to the Swedish format

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
27;ve never had to explore.....the API defaults to MM-DD- HH:MM:SS type of formatwhich is standard in America (and just about nowhere else)I've never had to deal with date/time formatting in the Java API....so sorry, I don't have a ready answer for you :| On Wed, Dec 1

Re: Date format in Java API search criteria

2017-12-13 Thread LJ LongWing
okthat's a very good question that I've never had to explore.the API defaults to MM-DD- HH:MM:SS type of formatwhich is standard in America (and just about nowhere else)I've never had to deal with date/time formatting in the Java APIso sorry, I don't hav

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
Hi again, In this specific situation I could also rephrase the question. How do you know which format will be used in the parseQualification when executing a Java-API program? Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing

Re: Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
Hi, You sort of understood. It concerns controlling the date+time format when the Java-API program is calling the parseQualification method. In a C-API program, you just set the environment variable ARDATE before running it, and it will use the specified format. So how can you control this

Re: Date format in Java API search criteria

2017-12-13 Thread LJ LongWing
I'm sorry Misi, I'm not sure I understand your inquiry...are you asking how do you tell the Java api that when using the parseQualification method what format a date, included in that string is? On Wed, Dec 13, 2017 at 9:04 AM, Misi Mladoniczky wrote: > Hi, > > How do you

Date format in Java API search criteria

2017-12-13 Thread Misi Mladoniczky
Hi, How do you control which date format is used by a client Java ARAPI program when parsing the qualifier string before q query? In the C-API you would set environment ARDATE="%Y-%m-%d %H:%M:%S" or similar. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011)

Re: Creating Custom Objects via Java API

2015-10-29 Thread Agu, Chike U
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Thursday, October 29, 2015 5:05 PM To: arslist@ARSLIST.ORG Subject: Re: Creating Custom Objects via Java API ** Chike, I'm not surprised that you are having difficulty with this...it&

Re: Creating Custom Objects via Java API

2015-10-29 Thread LJ LongWing
77 If you have additional questions, please feel free to ask either here or there :) On Thu, Oct 29, 2015 at 2:37 PM, Agu, Chike U wrote: > ** > > Hi Listers, > > > > Has anyone used the BMC Java API to create *Custom* Objects directly in > ARS? When I create a new packin

Creating Custom Objects via Java API

2015-10-29 Thread Agu, Chike U
Hi Listers, Has anyone used the BMC Java API to create Custom Objects directly in ARS? When I create a new packing list (via Remedy Java API version 8.1) that contains custom objects, the packing list itself is created as an "Unmodified" object? I have looked through the Java API d

Re: Legacy Java API code

2015-07-30 Thread Agu, Chike U
July 28, 2015 10:20 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, I have not investigated the origin of the legacy content, but I did extract new packages from the installers and added the rcmn*.dll file to the \lib directory. I hade newer patches than the current ones, so I adde

Re: Legacy Java API code

2015-07-28 Thread Agu, Chike U
slist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 28, 2015 10:20 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, I have not investigated the origin of the legacy content, but I did extract new packages from the installers and added the rcmn*.dll file to the

Re: Legacy Java API code

2015-07-28 Thread Agu, Chike U
Many thanks Misi. Will do. Regards, Chike -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 28, 2015 10:20 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, I have not

Re: Legacy Java API code

2015-07-28 Thread Misi Mladoniczky
> -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Tuesday, July 28, 2015 3:09 AM > To: arslist@ARSLIST.ORG > Subject: Re: Legacy Java API code > > Hi, > > In my 6.

Re: Legacy Java API code

2015-07-28 Thread Agu, Chike U
was strange. Regards, Chike -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 28, 2015 3:09 AM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Hi, In my 6.3 installer I

Re: Legacy Java API code

2015-07-28 Thread Misi Mladoniczky
Hi, In my 6.3 installer I found the rcmn63.dll, i found 3 icu-files all having the number 32... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save mon

Re: Legacy Java API code

2015-07-27 Thread Misi Mladoniczky
The dlls are > not there. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso > Sent: Monday, July 27, 2015 4:31 PM > To: arslist@ARSLIST.ORG > Subject: Re: Legacy Java API code > >

Re: Legacy Java API code

2015-07-27 Thread Agu, Chike U
7, 2015 10:42 PM To: arslist@ARSLIST.ORG Subject: Re: Legacy Java API code Here is a link to 7.0 API libraries. https://dl.dropboxusercontent.com/u/39676662/ars70API.zip The following are the contents of that archive. ./ ├── arapi70.jar ├── ardoc70.jar ├── arutil70.jar ├── doc │ ├─

Re: Legacy Java API code

2015-07-27 Thread Derek Berube
: arslist@ARSLIST.ORG > Subject: Re: Legacy Java API code > > Try here: https://rrr.se/cgi/index?pg=arapi > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers > Are, an

Re: Legacy Java API code

2015-07-27 Thread Agu, Chike U
bject: Re: Legacy Java API code Try here: https://rrr.se/cgi/index?pg=arapi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" This email is confident

Re: Legacy Java API code

2015-07-27 Thread Frank Caruso
Try here: https://rrr.se/cgi/index?pg=arapi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Legacy Java API code

2015-07-27 Thread Agu, Chike U
Hi Listers, Does anyone have these dlls for ARS 6.3 or 7.0? I have legacy code that I'm trying to run from eclipse but I keep getting errors. Our servers are all Unix based so I don't have any of these files. arjni63.dll: Can't find dependent libraries. Arjni70.dll: Can't find dependent librarie

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread Eric Roys
Naveen, You can find reference to retrieving entries from multiple forms in the 7.6.4 C API Reference document provided by BMC. There is a section specific to this along with example in C and Java api. Beyond simple joins, it also covers recursion, and other interesting things, if needed

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread LJ LongWing
isi Mladoniczky wrote: > Hi, > > There is indeed a new API-call introduced in verison 7.6.04, to allow BIRT > to > do ad-hoc joins. > > The C-API call is ARGetListEntryWithMultiSchemaFields(), and there should > be a > Java-API equivalent. > > Best Regards - Misi, R

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread Misi Mladoniczky
Hi, There is indeed a new API-call introduced in verison 7.6.04, to allow BIRT to do ad-hoc joins. The C-API call is ARGetListEntryWithMultiSchemaFields(), and there should be a Java-API equivalent. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy

Re: Java API for Query based upon a composite qualification

2013-11-01 Thread LJ LongWing
to utilize your MFS Form to do what you want, I think. https://docs.bmc.com/docs/display/public/ars81/Creating+a+form+and+workflow+to+search+across+multiple+forms On Thu, Oct 31, 2013 at 9:57 PM, Setya, Naveen wrote: > ** > > Greetings, > > ** ** > > Can someone please

Java API for Query based upon a composite qualification

2013-10-31 Thread Setya, Naveen
Greetings, Can someone please provide an example of java API that can be used to retrieve data from a form based upon a composite qualification? e.g. Form A and Form B Retrieve Data from Form A where FormA.Field1=FormB.Field2 Thanks in advance Naveen

Re: Java API

2013-10-04 Thread Jonas Stumph Stevnsvig
Correct On 04/10/2013 13:02 "Neha Khandelwal" wrote: > Hi Jonas, > > Thanks for replying. Yes, I am not very much invloved into Java. After > typing command suggested by you, I got javac version as 1.6.0_30, > which means jdk is installed, right? > > Regards > Neha Khandelwal > > __

Re: Java API

2013-10-04 Thread Neha Khandelwal
Hi Jonas, Thanks for replying. Yes, I am not very much invloved into Java. After typing command suggested by you, I got javac version as 1.6.0_30, which means jdk is installed, right? Regards Neha Khandelwal ___ UNSUBS

Re: Java API

2013-10-04 Thread Jonas Stumph Stevnsvig
I am working on ITSM 7.6 version. I have requirement to create a Java > script which should extract HPD:Help Desk form data through Java API. > > Now I need to check do I have everything already installed or > configured to run Java script at Remedy side. > As I looked into installat

Java API

2013-10-04 Thread Neha Khandelwal
Hi List, Please help me with your expertise on below query. I am working on ITSM 7.6 version. I have requirement to create a Java script which should extract HPD:Help Desk form data through Java API. Now I need to check do I have everything already installed or configured to run Java script

RES: Java API changes in ARS v8.1

2013-09-19 Thread Tadeu Augusto Dutra Pinto
) [mailto:arslist@ARSLIST.ORG] Em nome de Raj Enviada em: quarta-feira, 28 de agosto de 2013 16:28 Para: arslist@ARSLIST.ORG Assunto: Re: Java API changes in ARS v8.1 ** Thanks LJ for you help. I will initiate a ticket with BMC to get those. Would appreciate if you could send it across otherwise no problem at

Re: Create/update CIs are very slow using CMDB Output step and cmdb java api as well

2013-09-15 Thread Carl Wilson
Sent: 15 September 2013 10:12 To: arslist@ARSLIST.ORG Subject: Create/update CIs are very slow using CMDB Output step and cmdb java api as well ** Brand new Remedy,CMDB installation all with verison 8.1. All VMs are on Linux 6.x with 8GB ram, 4 CPU, Oracle 11g with 16GB RAM, Java 1.7_25 We

Create/update CIs are very slow using CMDB Output step and cmdb java api as well

2013-09-15 Thread patchsk
Brand new Remedy,CMDB installation all with verison 8.1. All VMs are on Linux 6.x with 8GB ram, 4 CPU, Oracle 11g with 16GB RAM, Java 1.7_25 We have several CMDB java apis and spoon jobs as well that create/update CIs. To base line we disabled inline/batch normalization and reconciliation.

Re: Java API changes in ARS v8.1

2013-08-28 Thread Raj
Thanks LJ for you help. I will initiate a ticket with BMC to get those. Would appreciate if you could send it across otherwise no problem at all. Forgot to mention earlier, we are on ARS upgrade path from v5.1.2 to v8.1. We have some customizations/code which is using Java API v7.5. Looking for

Re: Java API changes in ARS v8.1

2013-08-28 Thread Longwing, Lj
Well, you are looking for the changes in multiple versions 7.6.03 7.6.04 8.0 8.1 So, while I would have some of those...BMC is pretty stingy with people just sending things out in the past...I would contact BMC directly to get copies of the docs On Wed, Aug 28, 2013 at 12:43 PM, Raj wrote: >

Re: Java API changes in ARS v8.1

2013-08-28 Thread Raj
I do not have the ARS Installed, is there any way to retrieve that document? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Java API changes in ARS v8.1

2013-08-28 Thread Longwing, Lj
> Are those the one under - Developing an API > program<https://docs.bmc.com/docs/display/ars81/Developing+an+API+program> > >BMC Remedy AR System Java API > >overview<https://docs.bmc.com/docs/display/ars81/BMC+Remedy+AR+System+Java+API+overview> > ? > _ARSli

Re: Java API changes in ARS v8.1

2013-08-28 Thread Raj
Thanks LJ. I am trying to browse through v8.1 docs. Could you please tell which JavaDocs you are referring to. Are those the one under - Developing an API program<https://docs.bmc.com/docs/display/ars81/Developing+an+API+program> >BMC Remedy AR System Java API >overview<https

Re: Java API changes in ARS v8.1

2013-08-28 Thread Longwing, Lj
Raj, It's in the JavaDocs for each release, on the index page, they give you a synopsis of things added, depreciated, etc in this releasewho knows how accurate it is, but it's there :) On Wed, Aug 28, 2013 at 7:42 AM, Raj wrote: > ** > Hi All, > I am looking for change

Java API changes in ARS v8.1

2013-08-28 Thread Raj
Hi All, I am looking for changes in Java API after ARS v7.5. Would it be in release notes or what's new docs, where I can find this information? Also, are there any considerable changes? Thank you, Raj ___ UNSUBS

Re: ITSM 7.6.04 - Integration through Java API

2013-08-14 Thread Karthik
rty application via FTP mode on periodic >>>> basis. >>>> >>>> Following options have been come into my mind: >>>> >>>> 1. Through BMC Analytics, schedule to send report via FTP mode. >>>> >>>> My require

Re: ITSM 7.6.04 - Integration through Java API

2013-08-14 Thread Longwing, Lj
ics, schedule to send report via FTP mode. >>> >>> My requirement is to send plain text file through FTP mode with some >>> specific delimiter. But plain text file option is not available in BMC >>> Analytics, >>> >>> Also i

Re: ITSM 7.6.04 - Integration through Java API

2013-08-14 Thread Neha Khandelwal
ot available in BMC >> Analytics, >> >> Also is there any option that I need to enable first before sending >> file in FTP mode? >> >> 2. Through Java API - >> >> 1. Create an escalation to run on periodic basis which I want. >> >&g

Re: ITSM 7.6.04 - Integration through Java API

2013-08-13 Thread Longwing, Lj
report via FTP mode. > > My requirement is to send plain text file through FTP mode with some > specific delimiter. But plain text file option is not available in BMC > Analytics, > > Also is there any option that I need to enable first before sending > file in FTP

ITSM 7.6.04 - Integration through Java API

2013-08-12 Thread Neha
sending file in FTP mode? 2. Through Java API - 1. Create an escalation to run on periodic basis which I want. 2. This escalation will invoke a Java script, and through Java API commands, retrieve set of incidents from HPD:Help Desk. Can you please assist me which java API

Re: Issues/Questions on ARS Java API

2013-06-28 Thread Anandsagar Sah
Thanks! Using these method worked :) Thanks & Regards, Anandsagar From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Curtis Gallant Sent: Thursday, June 27, 2013 4:52 PM To: arslist@ARSLIST.ORG Subject: Re: Issues/Questions on ARS Java API ** Fo

Re: Issues/Questions on ARS Java API

2013-06-27 Thread Longwing, Lj
en setup a case statement for the possible values and output based on the assignment type because obviously the 'asString' method is returning null where it shouldn't. On Thu, Jun 27, 2013 at 1:31 AM, Anandsagar Sah wrote: > ** > > Hello All, > > ** ** > >

Re: Issues/Questions on ARS Java API

2013-06-27 Thread Agarwal, Tanuj
Please find the replies below From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anandsagar Sah Sent: Thursday, June 27, 2013 1:02 PM To: arslist@ARSLIST.ORG Subject: Issues/Questions on ARS Java API ** Hello All, I have 3 questions around ARS Java

Re: Issues/Questions on ARS Java API

2013-06-27 Thread Curtis Gallant
For #1, look at ARServerUser.formatQualification() For #2, look at ARServeUser.formatSetIfQualification() For #3, look at ARServerUser.formatAssignment() On Thu, Jun 27, 2013 at 3:31 AM, Anandsagar Sah wrote: > ** > > Hello All, > > ** ** > > I have 3 question

Issues/Questions on ARS Java API

2013-06-27 Thread Anandsagar Sah
Hello All, I have 3 questions around ARS Java API. 1. I have a Active Link Object, how do I get the human readable Run If Qualification ? i.e. ActiveLink arObject = server.getActiveLink(arObjectName); System.out.println("Run If: " + arObject.getQualifier()); This prin

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
>> >> On Wed, Jun 12, 2013 at 1:53 PM, John Sundberg < >> john.sundb...@kineticdata.com> wrote: >> >>> ** >>> Good info. >>> >>> I referenced create_date -- since that is what we see in the log -- and >>> just assumed last_mod would be the sam

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
ferenced create_date -- since that is what we see in the log -- and >> just assumed last_mod would be the same. >> >> We are not really setting/dealing with the last_modified date/time -- >> however I suspect the Java API holds that data internally in the >> En

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Longwing, Lj
hat we see in the log -- and > just assumed last_mod would be the same. > > We are not really setting/dealing with the last_modified date/time -- > however I suspect the Java API holds that data internally in the > EntryObject… so when we update the EntryObject with our new field > nam

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
Good info. I referenced create_date -- since that is what we see in the log -- and just assumed last_mod would be the same. We are not really setting/dealing with the last_modified date/time -- however I suspect the Java API holds that data internally in the EntryObject… so when we update the

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Mueller, Doug
ow everything is designed to work. Now, I have not worked directly with the API for a while and am more familiar with the C API where this time value is an explicit parameter to the call. I am not sure how it is set in the Java API. Scenario 1 - Is your code creating and then modifying the ent

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Longwing, Lj
. To verify your scenario, you could >> quickly swap out the api that your java program is running for a 7.6.04 >> SP4, or even an 8.1 jar file for testing >> >> >> On Wed, Jun 12, 2013 at 9:50 AM, John Sundberg < >> john.sundb...@kineticdata.com> wrot

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
esting > > > On Wed, Jun 12, 2013 at 9:50 AM, John Sundberg < > john.sundb...@kineticdata.com> wrote: > >> ** >> >> We have recently seen a sporadic issue with the 8.0 Java API against a >> 7.6.4 server… >> >> The issue is -- a record is cr

Re: 8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread Longwing, Lj
:50 AM, John Sundberg < john.sundb...@kineticdata.com> wrote: > ** > > We have recently seen a sporadic issue with the 8.0 Java API against a > 7.6.4 server… > > The issue is -- a record is created at 2013-06-10T12:00:00 … (call this > 123456789) > > However > >

8.0 Java API to 7.6.4 server - update records issue

2013-06-12 Thread John Sundberg
We have recently seen a sporadic issue with the 8.0 Java API against a 7.6.4 server… The issue is -- a record is created at 2013-06-10T12:00:00 … (call this 123456789) However when the record gets updated… The log shows update T1 where c4 <= 123456788 …… (Notice - the one second less t

Re: Java API and JSP

2013-01-08 Thread kanhu mohapatra
Yes, ARS can be used inside include directive. The include tag lib directory is used to include other page into the current page. And the page directive is used to import java files, package and directive in to the page. Regards, Kanhu On Wed, Jan 9, 2013 at 10:27 AM, jayesh panchal wrote: > **

Re: Java API and JSP

2013-01-08 Thread jayesh panchal
Yes..you can use use include directive as ARS is build on struts framework but include is used with tiles to include another jsp in one jsp bodyyou have given example is not for include directive but its a page directive used to import other java files or package to use defined function from th

Java API and JSP

2013-01-08 Thread John Baker
Hello Does the JSP contain the include directive? <%@ page import="com.bmc.arsys.api.ARServerUser" %> John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 year

Re: Java API and JSP

2013-01-07 Thread Longwing, LJ CTR MDA/IC
G Sent: Monday, January 07, 2013 3:03 PM To: arslist@ARSLIST.ORG Subject: Java API and JSP ** Does anyone have experience using the BMC Java API in JSP web pages? I am able to successfully write java programs that connect to ARS and query, insert, update data in Remedy forms, etc. However, I

Re: 7.6.4 Java Api Trivia - Recursive Query Level

2012-11-16 Thread Grooms, Frederick W
: arslist@ARSLIST.ORG Subject: 7.6.4 Java Api Trivia - Recursive Query Level Good Friday to you, Is it possible to get the level as output from a recursive query call? There doesn't appear to be, unless I've not found it, a way by which to retrieve it from the results. The sql trace

7.6.4 Java Api Trivia - Recursive Query Level

2012-11-16 Thread Eric Roys
Good Friday to you, Is it possible to get the level as output from a recursive query call? There doesn't appear to be, unless I've not found it, a way by which to retrieve it from the results. The sql trace (on ms sql) provides that the sql is establishing level. Alternatively a api getlists

Re: AW: Java API connection pool question..

2012-04-14 Thread RemedyAdmin
-Ursprüngliche Nachricht- > Von: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] Im Auftrag von Dee > Gesendet: Donnerstag, 12. April 2012 17:13 > An: arslist@ARSLIST.ORG > Betreff: Re: Java API connection pool question.. > > Axton, > &g

AW: Java API connection pool question..

2012-04-14 Thread Conny Martin
KR Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] Im Auftrag von Dee Gesendet: Donnerstag, 12. April 2012 17:13 An: arslist@ARSLIST.ORG Betreff: Re: Java API connection pool question.. Axton, >From our network admins,

Re: Java API connection pool question..

2012-04-13 Thread Dee
Thanks Mark, We are looking into both responses from you and Axton. Bmc eluded to connections to arserver are from the Java API connection pool, with 7.6.4 there's a new option called Lifespan, which if enabled, a connection will continue to talk to the same arserver it was linked to b

Re: Java API connection pool question..

2012-04-13 Thread Mark Hodges
If the firewall is only closing the inactive connections, you might be able to persuade the mid tier to close them itself. Normally the mid tier keeps some unspecified number of idle connections in the pool for a certain time. In 7.6.4 there are options in the mid-tier config pages to set the

Re: Java API connection pool question..

2012-04-12 Thread Axton
ns active by implementing the keepalive protocol or > 2) close the connections when the immediate unit of work is finished. > > > > > -- > View this message in context: > http://ars-action-request-system.1093659.n2.nabble.com/

Re: Java API connection pool question..

2012-04-12 Thread Dee
nnections when the immediate unit of work is finished. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Java-API-connection-pool-question-tp7454090p7459721.html Sent from the ARS (Action Request System) mailing list arc

Re: Java API connection pool question..

2012-04-11 Thread Dee
Currently, the production is in a legacy environment, no firewalls, and portmapped. We don't encounter the issue. In the near future we will be moving to new server behind firewall. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Java-API-conn

Re: Java API connection pool question..

2012-04-11 Thread Axton
; > On Wed, Apr 11, 2012 at 12:04 PM, Dee wrote: > > > >> Thanks Axton, > >> > >> I posed the question to your websphere admins, > >> > >> We use http server in this case is IBM HTTP Server - 6.1.0.25, j2ee > >> server > >> - &g

Re: Java API connection pool question..

2012-04-11 Thread RemedyAdmin
>> IBM WebSphere Application Server - ND - 6.1.0.25. >> >> >> >> >> -- >> View this message in context: >> http://ars-action-request-system.1093659.n2.nabble.com/Java-API-connection-pool-question-tp7454090p7456744.html >> Sent from the ARS (Acti

Re: Java API connection pool question..

2012-04-11 Thread Axton
s message in context: > http://ars-action-request-system.1093659.n2.nabble.com/Java-API-connection-pool-question-tp7454090p7456744.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > >

Re: Java API connection pool question..

2012-04-11 Thread Dee
Thanks Axton, I posed the question to your websphere admins, We use http server in this case is IBM HTTP Server - 6.1.0.25, j2ee server - IBM WebSphere Application Server - ND - 6.1.0.25. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Java-API

Re: Java API connection pool question..

2012-04-10 Thread Axton
ins and 'out of state" session in the firewall. > > So if the Connections to arserver are from the Java API connection pool, > > - How can the connection pool be managed? > - If the keepalive protocol is enabled, will this keep session to database > open? > - If the connec

Java API connection pool question..

2012-04-10 Thread Dee
sion timeout is set to 60 min. We see slow/long logins and 'out of state" session in the firewall. So if the Connections to arserver are from the Java API connection pool, - How can the connection pool be managed? - If the keepalive protocol is enabled, will this keep session to d

Re: Java API question - how to save a filter

2012-04-07 Thread John Sundberg
(Found my own answer) -- actually - walked away from the computer -- did some dishes -- then thought uggg - the user needs to save it -- not the filter itself… Often the best way to solve a problem - is to walk away from the computer. My wife would say -- would be to do some dishes :) user.setF

Java API question - how to save a filter

2012-04-07 Thread John Sundberg
Java ARS API 7.6 Any idea how to "save a filter"…. f = user.getFilter("SomeSampleFilter") f.setHelpText("John was here") f.save ??? f.commit ??? f. I looked through the docs -- couldn't find anything …. I may have totally missed it. ??? -John -- *John Sundberg* Kinetic Data, Inc

Re: Java API: how to really log out ? (v7.1)

2012-02-02 Thread Thibaut Barrère
Hi Ben, > Not being a Java guy, I hesitate to ask, but should you not logout first > then clear the context? > that wa a good suggestion :) I tried both orders but the leak still occurs. I'll see with a more recent version of ARS later on. thanks anyway! Thibaut -- http://www.logeek.fr _

Java API: how to really log out ? (v7.1)

2012-01-24 Thread John Baker
ARServerUser.clear() doesn't do anything but call logout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

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