C 715-410-8056
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
> Sent: Friday, April 29, 2011 10:32 AM
> To: arslist@ARSLIST.ORG
> Subject: OT - RE- RFE (No Plans to Implement)
>
>
W
Sent: Friday, April 29, 2011 9:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
I can see using BMCDN polls for this.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Thursday,
AM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
I can see using BMCDN polls for this.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Thursday, April 28, 2011 5:36 PM
To: arslist@ARSLIS
esentative for BMC Software, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker
Sent: Friday, April 29, 2011 12:28 AM
To: arslist@ARSLIST.ORG
Subject: RFE (No Plans to Implement)
David, All,
Another problem with
I can see using BMCDN polls for this.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Thursday, April 28, 2011 5:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
**
John,
I
.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Thursday, April 28, 2011 06:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
** David,
Is there way filter or tell what is a defect and what is an RFE? Burying
David, All,
Another problem with RFEs would appear to be incorrect classification:
Only yesterday, a global investment bank (also a JSS client) discovered
a bug with the Midtier related to SSO.
The client submitted a support ticket with a very simple question
provided by JSS. BMC responded with
--Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
> Sent: Thursday, April 28, 2011 11:02 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: RFE (No Plans to Implement)
>
> David,
>
> The one m
escription of the
>> enhancement is clear and makes sense for the wider audience.
>>
>>
>> Regards,
>>
>> Andrew Goodall
>> Software Engineer 2 | Development Services | jcpenney . www.jcp.com |
>> 972.431.1518
>>
>> -Original Message-
>&g
antly of all... he
> picks up the lunch check.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
> Sent: Thursday, April 28, 2011 3:23 PM
> To: arslist@ARSLIST.ORG
> Subject:
f Guillaume Rheault
Sent: Thursday, April 28, 2011 1:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
Hi David,
How does BMC determines the demand for an RFE? Are you relying on BMC
consulting services or the sales department to gauge and estimate the demand?
It seems to me the pro
il 28, 2011 3:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement) - another idea
Hi David,
This process is very cumbersome for the customer. Maybe it works great
for BMC, but for customers it is as BAD as it can be.
Another idea is:
Get you account managers to actually pay visi
ORG] On Behalf Of Danny Kellett
Sent: Thursday, April 28, 2011 01:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
Thanks David but either this doesn't display ones that are longer than the last
year or the interface doesn't show them all. As jss has submitted at leas
Wireless)
From: John Sundberg [mailto:john.sundb...@kineticdata.com]
Sent: Thursday, April 28, 2011 05:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
hmmm
On Apr 28, 2011, at 4:07 PM, Susan Palmer wrote:
** I predict a Kinetic Survey ad in our future . :)
On Thu, Ap
28, 2011 1:30 PM
To: 'arslist@ARSLIST.ORG'
Subject: RE: RFE (No Plans to Implement)
I agree, I think that is a great idea. The RFE process needs to be opened up
and voted on by paying customers to gauge the real world demand for such
enhancements to products.
I've opened tons
of Sanford, Claire [claire.sanf...@memorialhermann.org]
Sent: Thursday, April 28, 2011 4:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement) - another idea
Guillaume,
You assume the Account Managers are more than just salesmen. Mine is not. He
even admitted to me in a meeti
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Thursday, April 28, 2011 3:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement) - another idea
Hi David,
This process is very cumbersome for the customer. Maybe it works great for BMC,
but for customers it is
PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
RFEs can be looked up here:
http://apps.bmc.com/server/available.cfm?fc=REMDEFECTS
It's the same place you look up Defects. So today, if you thought of an RFE,
you can go to this location and type in the keyword to see if so
role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
> Sent: Thursday, April 28, 201
ne been acted on.
>> They go into no where land.
>>
>>
>> Regards,
>>
>> Andrew Goodall
>> Software Engineer 2 | Development Services | jcpenney . www.jcp.com
>>
>> -Original Message-
>> From: Action Request System discussi
; -Original Message-
> From: Andrew C Goodall
> Sent: Thursday, April 28, 2011 1:30 PM
> To: 'arslist@ARSLIST.ORG'
> Subject: RE: RFE (No Plans to Implement)
>
> I agree, I think that is a great idea. The RFE process needs to be opened
> up and voted on by payi
T.ORG] On Behalf Of Andrew C Goodall
Sent: Thursday, April 28, 2011 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
David,
Here's some solutions for BMC may consider for having users vote.
1. Use a Survey tool http://www.surveymonkey.com
Use or develop a servic
Strauss,
Ref: RFE0010655 (SSL / AREA LDAP).
At JSS, we take client feedback seriously. Perhaps I can cite some
examples, one of which is relevant to your RFE.
One of our clients asked us why they still needed the BMC AREA LDAP
plugin after enabling Integrated Windows Authentication on their SSO
ssage-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Thursday, April 28, 2011 11:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
David,
The one massive short fall I always see with BMC is that the current
@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, April 28, 2011 2:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
From the sales perspective, I guess an RFE with the biggest 'wow factor'...
From where did you get that RFE form?
Joe
-Original Mes
Services | jcpenney . www.jcp.com |
972.431.1518
-Original Message-
From: Andrew C Goodall
Sent: Thursday, April 28, 2011 1:30 PM
To: 'arslist@ARSLIST.ORG'
Subject: RE: RFE (No Plans to Implement)
I agree, I think that is a great idea. The RFE process needs to be opened
RG
Subject: Re: RANT: RFE (No Plans to Implement)
I'm not as bothered about how an RFE is created. A short while back I
opened a ticket with BMC. The ticket was simply "Please create an RFE for
me. Attached is a completed RFE form" (I had taken an earlier RFE form and
changed i
the part of the process I believe
could use improvement.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, April 28, 2011 1:34 PM
To: arslist@ARSLIST.ORG
Subject: RANT: RFE (No Pl
; IT Center
http://itsm.unt.edu/
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng
Sent: Wednesday, April 27, 2011 1:40 PM
To: arslist@ARSLIST.ORG
Subject: RFE (No Plans to Implement)
This one is a new one
&quo
re raised..
Joe
-Original Message-
From: Danny Kellett
Sent: Thursday, April 28, 2011 2:02 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
David,
The one massive short fall I always see with BMC is that the current list of
R
il 28, 2011 1:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
Hi David,
How does BMC determines the demand for an RFE? Are you relying on BMC
consulting services or the sales department to gauge and estimate the demand?
It seems to me the proper way would be to open the proce
ST.ORG] on
behalf of Easter, David [david_eas...@bmc.com]
Sent: Thursday, April 28, 2011 1:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
The phrasing is, admittedly, a little confusing - but the general message being
conveyed is that the RFE was put in several releases ago a
Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
The phrasing is, admittedly, a little confusing - but the general message
being conveyed is that the RFE was put in several releases ago and the RFE
has been considered but deferred several
I meant ‘what was the RFE for’ :-).. I know it a Request For Enhancement..
Joe
From: Axton
Sent: Thursday, April 28, 2011 1:17 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
** Request For Enhancement
On Thu, Apr 28, 2011 at
O) for BMC Remedy AR System and ITSM
http://www.javasystemsolutions.com/jss/ssoplugin
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: 28 April 2011 18:58
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to
ORG
Subject: Re: RFE (No Plans to Implement)
It sounds like - if you wait long enough - you can close the ticket!
Or - they think it is just like cheese - it's getter better with time - until
it is out of date!
~
Terje
From: Action Request System dis
#x27;Souza wrote:
>
>> Out of curiosity, what was the RFE for?
>>
>> Joe
>>
>> -Original Message- From: Terje Moglestue
>> Sent: Thursday, April 28, 2011 5:15 AM Newsgroups:
>> public.remedy.arsystem.general
>> To: arslist@ARSLIST.ORG
>> Subj
stem.general
> To: arslist@ARSLIST.ORG
> Subject: Re: RFE (No Plans to Implement)
>
>
> It sounds like - if you wait long enough - you can close the ticket!
>
> Or - they think it is just like cheese - it's getter better with time -
> until it is out of date!
>
> ~
> T
Out of curiosity, what was the RFE for?
Joe
-Original Message-
From: Terje Moglestue
Sent: Thursday, April 28, 2011 5:15 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: RFE (No Plans to Implement)
It sounds like - if you wait long enough - you can
G] On
Behalf Of Jarl Grøneng [jarl.gron...@gmail.com]
Sent: 27 April 2011 19:40
To: arslist@ARSLIST.ORG
Subject: RFE (No Plans to Implement)
This one is a new one
"Our RFE Review Committee has re-reviewed this RFE and, unfortunately,
decided to reject this RFE due to the fact the versio
This one is a new one
"Our RFE Review Committee has re-reviewed this RFE and, unfortunately,
decided to reject this RFE due to the fact the version this RFE was
filed on is no longer supported."
--
J
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