Of Jason Miller
Sent: 29 July 2013 23:20
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
** That is exactly it, no SRM:AppInstanceBridge records if the SRD uses a PD
process instead of a PDT. I had to hit my archive to refresh my memory.
The impact is:
1. When an SR
Question Conditions
Dinesh,
You weren't very detailed but let me take a guess and give you examples.
Lets say you have a question and the answers are Yes and No. You would
click on the question on the left after you add the 2 choices and then
click Add Condition. You have to then pick whether
@ARSLIST.ORG
Subject: SRM Question Conditions
**
Hello All,
How we can configure more than 2 condition in question SR question and
mapping.
Remedy Version : 7.6.04 SP1
Regards,
Dinesh kumar.
_ARSlist: Where the Answers Are and have been for 20 years_
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Vyom Labs Support
Sent: Monday, July 29, 2013 5:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
**
Hi Dinesh,
If question is a radio buttons/check boxes or menu,we can add conditions to
question. For 1st level question
@ARSLIST.ORG
*Subject:* Re: SRM Question Conditions
**
Hi Dinesh,
If question is a radio buttons/check boxes or menu,we can add conditions to
question. For 1st level question, if there are 3 options in Radio
button/check box or menu,we can add three conditions.But we can't add
condition within one
, 2013 6:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
**
Shawn,
You're right. To me, AIF is always the answer at the end when out of the box
SRM solutions have been exhausted. Personally, I like to always save that as a
last resort or when the complexity of the service
:
arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury
*Sent:* Monday, July 29, 2013 6:42 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: SRM Question Conditions
** **
**
Shawn,
You're right. To me, AIF is always the answer at the end when out of the
box SRM solutions have been
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Monday, July 29, 2013 1:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
** So far we have been able to avoid AIFs but I know the day will come when we
need to create one. We have been using the approach Tauf mentioned
Of *Tauf Chowdhury
*Sent:* Monday, July 29, 2013 6:42 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: SRM Question Conditions
** **
**
Shawn,
You're right. To me, AIF is always the answer at the end when out of the
box SRM solutions have been exhausted. Personally, I like to always
Developer | Energy Transfer
*From:* Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Jason
Miller
*Sent:* Monday, July 29, 2013 1:44 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: SRM Question Conditions
** So far we have been able
Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Monday, July 29, 2013 2:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
**
Shawn,
Also for your example, couldn't you have had a search
situation.
PD processes can still interact with the service request for your QA answers
or the fulfilment requests created.
Chris
--- Original Message ---
From: Tauf Chowdhury taufc...@gmail.com
Sent: 29 July 2013 20:23
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
Jason
@ARSLIST.ORG] On Behalf Of Vyom Labs Support
Sent: Monday, July 29, 2013 3:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
**
Hi Dinesh,
If question is a radio buttons/check boxes or menu,we can add conditions to
question. For 1st level question, if there are 3 options in Radio
can still interact with the service request for your QA
answers or the fulfilment requests created.
Chris
--- Original Message ---
From: Tauf Chowdhury taufc...@gmail.com
Sent: 29 July 2013 20:23
To: arslist@ARSLIST.ORG
Subject: Re: SRM Question Conditions
**
Jason,
Interesting
Hello All,
How we can configure more than 2 condition in question SR question and
mapping.
Remedy Version : 7.6.04 SP1
Regards,
Dinesh kumar.
___
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Where the
Dinesh,
You weren't very detailed but let me take a guess and give you examples.
Lets say you have a question and the answers are Yes and No. You would
click on the question on the left after you add the 2 choices and then
click Add Condition. You have to then pick whether it is for the Yes
or No
-
From: Tauf Chowdhury taufc...@gmail.com
To: arslist arslist@ARSLIST.ORG
Sent: Sun, Jul 28, 2013 2:39 pm
Subject: Re: SRM Question Conditions
Dinesh,
You weren't very detailed but let me take a guess and give you examples.
Lets say you have a question and the answers are Yes and No. You would
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