Re: SRM Question Conditions

2013-07-30 Thread Chris Jones
Of Jason Miller Sent: 29 July 2013 23:20 To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** That is exactly it, no SRM:AppInstanceBridge records if the SRD uses a PD process instead of a PDT. I had to hit my archive to refresh my memory. The impact is: 1. When an SR

Re: SRM Question Conditions

2013-07-29 Thread Dinesh Kumar
Question Conditions Dinesh, You weren't very detailed but let me take a guess and give you examples. Lets say you have a question and the answers are Yes and No. You would click on the question on the left after you add the 2 choices and then click Add Condition. You have to then pick whether

Re: SRM Question Conditions

2013-07-29 Thread Vyom Labs Support
@ARSLIST.ORG Subject: SRM Question Conditions ** Hello All, How we can configure more than 2 condition in question SR question and mapping. Remedy Version : 7.6.04 SP1 Regards, Dinesh kumar. _ARSlist: Where the Answers Are and have been for 20 years_

Re: SRM Question Conditions

2013-07-29 Thread Pierson, Shawn
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vyom Labs Support Sent: Monday, July 29, 2013 5:36 AM To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** Hi Dinesh, If question is a radio buttons/check boxes or menu,we can add conditions to question. For 1st level question

Re: SRM Question Conditions

2013-07-29 Thread Tauf Chowdhury
@ARSLIST.ORG *Subject:* Re: SRM Question Conditions ** Hi Dinesh, If question is a radio buttons/check boxes or menu,we can add conditions to question. For 1st level question, if there are 3 options in Radio button/check box or menu,we can add three conditions.But we can't add condition within one

Re: SRM Question Conditions

2013-07-29 Thread Pierson, Shawn
, 2013 6:42 AM To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** Shawn, You're right. To me, AIF is always the answer at the end when out of the box SRM solutions have been exhausted. Personally, I like to always save that as a last resort or when the complexity of the service

Re: SRM Question Conditions

2013-07-29 Thread Jason Miller
: arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury *Sent:* Monday, July 29, 2013 6:42 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: SRM Question Conditions ** ** ** Shawn, You're right. To me, AIF is always the answer at the end when out of the box SRM solutions have been

Re: SRM Question Conditions

2013-07-29 Thread Pierson, Shawn
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Monday, July 29, 2013 1:44 PM To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** So far we have been able to avoid AIFs but I know the day will come when we need to create one. We have been using the approach Tauf mentioned

Re: SRM Question Conditions

2013-07-29 Thread Tauf Chowdhury
Of *Tauf Chowdhury *Sent:* Monday, July 29, 2013 6:42 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: SRM Question Conditions ** ** ** Shawn, You're right. To me, AIF is always the answer at the end when out of the box SRM solutions have been exhausted. Personally, I like to always

Re: SRM Question Conditions

2013-07-29 Thread Tauf Chowdhury
Developer | Energy Transfer *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller *Sent:* Monday, July 29, 2013 1:44 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: SRM Question Conditions ** So far we have been able

Re: SRM Question Conditions

2013-07-29 Thread Pierson, Shawn
Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Monday, July 29, 2013 2:26 PM To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** Shawn, Also for your example, couldn't you have had a search

Re: SRM Question Conditions

2013-07-29 Thread Chris Jones
situation. PD processes can still interact with the service request for your QA answers or the fulfilment requests created. Chris --- Original Message --- From: Tauf Chowdhury taufc...@gmail.com Sent: 29 July 2013 20:23 To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions Jason

Re: SRM Question Conditions

2013-07-29 Thread Brock, Anne
@ARSLIST.ORG] On Behalf Of Vyom Labs Support Sent: Monday, July 29, 2013 3:36 AM To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** Hi Dinesh, If question is a radio buttons/check boxes or menu,we can add conditions to question. For 1st level question, if there are 3 options in Radio

Re: SRM Question Conditions

2013-07-29 Thread Jason Miller
can still interact with the service request for your QA answers or the fulfilment requests created. Chris --- Original Message --- From: Tauf Chowdhury taufc...@gmail.com Sent: 29 July 2013 20:23 To: arslist@ARSLIST.ORG Subject: Re: SRM Question Conditions ** Jason, Interesting

SRM Question Conditions

2013-07-28 Thread Dinesh Kumar
Hello All, How we can configure more than 2 condition in question SR question and mapping. Remedy Version : 7.6.04 SP1 Regards, Dinesh kumar. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the

Re: SRM Question Conditions

2013-07-28 Thread Tauf Chowdhury
Dinesh, You weren't very detailed but let me take a guess and give you examples. Lets say you have a question and the answers are Yes and No. You would click on the question on the left after you add the 2 choices and then click Add Condition. You have to then pick whether it is for the Yes or No

Re: SRM Question Conditions

2013-07-28 Thread Roger Justice
- From: Tauf Chowdhury taufc...@gmail.com To: arslist arslist@ARSLIST.ORG Sent: Sun, Jul 28, 2013 2:39 pm Subject: Re: SRM Question Conditions Dinesh, You weren't very detailed but let me take a guess and give you examples. Lets say you have a question and the answers are Yes and No. You would